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  • Hotel Hamburg Novum Stadtmitte
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1 room,  2 adults 
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Room 1:

Hotel Hamburg Novum Stadtmitte - Hamburg

53.55389, 10.01285
3 stars
Steindamm 29, Hamburg, 20099 Germany ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $48 $43
available on 05/26/13
Price Match Guarantee
3.8 267 5

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    Hotel Hamburg Novum Stadtmitte
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    Landmarks near Hotel Hamburg Novum Stadtmitte

    • Saint Georg Hotels - Hamburg 58 yards
    • South Central U-Bahn Hotels - Hamburg 270 yards
    • Schauspielhaus Hotels - Hamburg 330 yards
    • Schauspielhaus Hotels - Hamburg 340 yards
    • Arts and Crafts Museum Hotels - Hamburg 360 yards
    • All landmarks in Hamburg

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    Overview of Hotel Hamburg Novum Stadtmitte - Hamburg

    Location.
    Located in Hamburg (Saint Georg), Hotel Hamburg Novum Stadtmitte is close to Schauspielhaus, Hamburger Kunsthalle, and Moenckebergstrasse. Also nearby are Hamburg City Hall and St. Michaelis Church.

    Hotel Features.
    Complimentary wireless Internet access is available in public areas. The staff can provide tour/ticket assistance and tour assistance. Additional amenities include multilingual staff, laundry facilities, and complimentary newspapers in the lobby. Guest parking is available on a limited first-come, first-served basis (surcharge). Nearby parking is also available for a surcharge. This is a smoke-free property.

    Guestrooms.
    The 49 guestrooms at Hotel Hamburg Novum Stadtmitte include safes and complimentary newspapers. Guests can use the in-room complimentary wireless high-speed Internet access. Televisions are equipped with cable channels. All accommodations provide desks and direct-dial phones. Bathrooms offer showers with handheld showerheads, hair dryers, and complimentary toiletries. Additional amenities include windows that open and clock radios. In addition, amenities available on request include irons/ironing boards, hypo-allergenic bedding, and extra towels/bedding. Housekeeping is offered daily.

    Image of Hotel Hamburg Novum Stadtmitte, Hamburg
    3.8 out of 5 Good (267 reviews)
    (Neighborhood average 4.0)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Very close only a 5 minute walk from central train station. It's in busy area not very pretty but very close to what makes the St. Georg neighorhood so... nice. It seemed safe and you have to ring a door bell and be buzzed in and then take the elevator or walk one floor to the reception area. They are there 24 hours so no worries you won't be locked out. My room was on the 5th floor but the elevator only goes to 4 and you walk up a flight of stairs so if you have large heavy luggage or problems walking stairs to be sure to let them know you need a room on 4 or below. The room was clean and the show was great lots of water pressure but the walls are a little thin so if you're a light sleeper be sure to bring ear plugs. Also great variety of foods like Indian and Afghan foods right near by and about 5 minutes away in the charming area of St. Georg are lots of German pubs, restaurants, supermarkets, etc. by a Hotels.com guest on 01/20/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $43
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Triple Room

    Standard Double Room

    Comfort Double Room

    Queen Room with Shared Bathroom

    Economy Single Occupancy

    Standard Single Room

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Check-in time starts at: 2 PM
    • Check-out time is: 11 AM
    • American Express: American Express
    • MasterCard: MasterCard
    • Visa: Visa
    • Minimum check-in age is: 18

    Amenities

    • General
    • Elevator/lift
    • Free Wi-Fi
    • Luggage storage
    • Number of buildings/towers - 1
    • Number of floors - 5
    • Parking limited (surcharge)
    • Parking nearby (surcharge)
    • Smoke-free property
    • Television in lobby
    • Total number of rooms - 49
    • See more facilities
      • Smoke-free property (fines apply)
      • Tours/ticket assistance
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Complimentary toiletries
    • Desk
    • Hair dryer
    • Handheld showerhead
    • In-room safe
    • Iron/ironing board (on request)
    • Rollaway/extra beds available
    • Window opens
    • See more room details
      • Cable TV service
      • Climate control
      • Complimentary newspaper
      • Cribs/infant beds (complimentary)
      • Daily housekeeping
      • Direct-dial phone
      • Extra towels/bedding
      • Free Wi-Fi
      • Hypo-allergenic bedding available
      • Individually decorated
      • Premium bedding
      • Private bathroom
      • Shower only
      • Soundproofed rooms
      • Wake-up calls
    • Services
    • Complimentary newspapers in lobby
    • Express check-in
    • Laundry facilities
    • Multilingual staff
    • Parking (surcharge)
    • Parking nearby
    • Room service
    • Safe-deposit box at front desk
    • Shoe shine
    • Tour assistance
    • View more services
      • Breakfast available (surcharge)
    • Business & Event
    • 24-hour front desk
    • Dry cleaning/laundry service
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    National rating

    Official Rating provided by the German Hotel and Restaurant Association (DEHOGA)

    DEHOGA assigns an official star rating for hotels in Germany. This Hotel property is rated as 3-stars.

    Dining

    Full breakfasts are available for a surcharge and are served each morning.
    Room service is available.

    Recreation

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Aerobics nearby
    • Bicycle rentals nearby
    • Boating nearby
    • Boat launch nearby
    • Hiking/biking trails nearby
    • Racquetball/squash nearby
    • Rowing or canoeing nearby
    • Running track/path nearby
    • Yoga classes/instruction nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: EUR 7.50 per person (approximately)
    • Self parking fee: EUR 10 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Check-in information

    A culture and tourism tax is imposed by the city of Hamburg starting 1 January 2013. This tax is already included in the room rate. Business travelers may be exempt from this tax. For further information contact the hotel using the information on the reservation confirmation or ask the hotel upon check-in.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Hamburg, Germany
    Map
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    53.55389, 10.01285
    Hotel coordinates:

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    Area map

    Hotel Hamburg Novum Stadtmitte Saint Georg

    A short guide to Saint Georg

    St Georg is situated between the main train station and the Alster Lake. It is home to beautiful old streets, as well as derelict alleys. Cheap tenements stand alongside five-star hotels including the historic Kempinski Atlantic, while Lange Reihe is lined with quality restaurants and boutique shops. Near the station are the Deutsche Schauspielhaus where actors perform and the Arts and Crafts Museum

    see all hotels in Hamburg

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • U-bahnhof Hauptbahnhof Sud - 300 yards
    • Deutsche Schauspielhaus - 300 yards
    • Arts and Crafts Museum - 400 yards
    • U-bahnhof Hauptbahnhof Nord - 400 yards
    • Ohnsorg Theater - 400 yards
    • Saint Georg - 400 yards
    • Hamburg Hauptbahnhof - 500 yards
    • Huhnerposten Events Location - 500 yards
    • S-bahnhof Hauptbahnhof - 600 yards
    • Hamburger Kunsthalle - 600 yards

    3.0+ mi

    • Hamburg Airport (HAM) - 5.6 miles
    • Lubeck Airport (LBC) - 33 miles
    All hotels in Hamburg, Germany
    Reviews
    • All (267)
    • Business (27)
    • Romance (22)
    • Family (24)
    • Friends (31)
    • Other (163)
    3.8 / 5
    Good

    Score breakdown (from 267 reviews)

    • 5.0
      (52)
    • 4.0
      (132)
    • 3.0
      (57)
    • 2.0
      (20)
    • 1.0
      (6)

    Average rating for:

    • Cleanliness
      4.1
    • Service
      4.0
    • Comfort
      3.5
    • Condition
      3.7

    Reviews: Overall

    • < Previous
    • Page 1 of 6
    • Next>
    Hotel Hamburg Novum Stadtmitte - Hamburg
    5.0 / 5
    Outstanding
    "Close to Train Station"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very close only a 5 minute walk from central train station. It's in busy area not very pretty but very close to what makes the St. Georg neighorhood so nice. It seemed safe and you have to ring a door bell and be buzzed in and then take the elevator or walk one floor to the reception area. They are there 24 hours so no worries you won't be locked out. […] My room was on the 5th floor but the elevator only goes to 4 and you walk up a flight of stairs so if you have large heavy luggage or problems walking stairs to be sure to let them know you need a room on 4 or below. The room was clean and the show was great lots of water pressure but the walls are a little thin so if you're a light sleeper be sure to bring ear plugs. Also great variety of foods like Indian and Afghan foods right near by and about 5 minutes away in the charming area of St. Georg are lots of German pubs, restaurants, supermarkets, etc. Read more
    Genuine Hotels.com guest review
    Response by Hotel Hamburg Novum Stadtmitte Dear guest, Thank you for your kind words regarding your stay in our hotel. We have gladly passed on your positive comments to our employees and directors. We would be glad to welcome you again as a guest in one of our hotels. Kind regards, Your hotel Team
    2 night trip in Jan 2013
    A Traveller
    US

    Hotel Hamburg Novum Stadtmitte - Hamburg
    2.0 / 5
    Fair
    "Hotel good, surroundings not so much!"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    the hotel is convenient with a short walk from/to the Hbf. However, the street is full of sleazy s3x-cinemas and s3x-shops with very unsavoury characters drifting around, so not too conducive for walking around in the evening unless you feel comfortable in those surroundings. Hotel itself was ok, room was large, basic but clean.
    Genuine Hotels.com guest review
    1 night business trip in Jul 2012
    LG
    US

    Hotel Hamburg Novum Stadtmitte - Hamburg
    4.0 / 5
    Excellent
    "Comfortable inn right in Hamburg centre"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Basic but nice three star hotel right in the centre of Hamburg and in walkable distance from the central station. The street it's on can be challenging as it's busy day and night. The hotel itself is small but very comfortable. The breakfast provided typical German with buns, spreads, salads, fruits, yogurts, eggs etc. I feel like I've got a fair deal […] - a good price for what I got!! Read more
    Genuine Expedia guest review
    Other trip
    Jun 1, 2012
    Coody
    US

    Hotel Hamburg Novum Stadtmitte - Hamburg
    4.0 / 5
    Excellent
    "Will certainly book again when in Hamburg"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Excellent location and very helpful and nice staff- will certainly book again when in Hamburg!
    Genuine Expedia guest review
    Other trip
    Apr 17, 2012
    A Traveller
    US

    Hotel Hamburg Novum Stadtmitte - Hamburg
    4.0 / 5
    Excellent
    "Hotel Novum Hamburg Stadtmitte"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This hotel is a good value for the money. It is located one block from the central railway station, making it convenient to get to anywhere in Germany within a five minute walk. The room was adequate. Internet service was fine, but the TV was an old 12-inch analog box. Carpet was not padded; bath was small. Desk staff was helpful and friendly, and the […] breakfast was adequate. The neighborhood - well, it is entertaining. There is quite a mix of businesses, from restaurants to grocery stores to budget department stores to sex shops - several of them, including one next to the hotel entrance. Street hookers regularly work the block 24/7. It's entertaining, but it felt a little sleazy outside the hotel. Still, I'd stay there again. Read more
    Genuine Hotels.com guest review
    5 night trip in Mar 2012
    A Traveller
    US

    Hotel Hamburg Novum Stadtmitte - Hamburg
    1.0 / 5
    Poor

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      2.0
    I would never stay there again. And it was right beside of a sex shop!
    Genuine Hotels.com guest review
    1 night trip in Dec 2011
    A Traveller
    US

    Hotel Hamburg Novum Stadtmitte - Hamburg
    2.0 / 5
    Fair

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      3.0
    Close to transportation& points of interest. Cleanroom and fairly good front desk staff. No internet connection inside the room as advertised. Internet connection at the lobby room not working. This condition was brought to their attention on the second day of stay, follow ups made and nothing happened. Staff opens door without knocking - very impolite. Room […] #107 should not be used as guest room - located in the second floor by the busy intersection, you can hear the noise outside and strong wattage street light penetrating the room that makes you upped all night. Very dirty surroundings concentrated by sex shops. I will not recommend this hotel to anybody. Read more
    Genuine Hotels.com guest review
    1 night business trip in Sep 2011
    A Traveller
    US

    Hotel Hamburg Novum Stadtmitte - Hamburg
    3.0 / 5
    Good
    "General comment on the hotel property"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      4.0
    Room located by the busy intersection - very noisy and bright street light penetrate the room. Staff trying to enter the room without knocking - very impolite. No room internet connection. The common internet connection outside the room is not working. Very dirty surroundings with lots of sex shops. Room is always kept clean and good receptionists. […] Hotel is near transportation hub - a plus. Read more
    Genuine Hotels.com guest review
    3 night business trip in Sep 2011
    A Traveller
    US

    Hotel Hamburg Novum Stadtmitte - Hamburg
    4.0 / 5
    Excellent
    "Great staff"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel and it's personal are excellent for a city trip! Clean rooms and a good breakfast. The surrounding area did not bother me, as said the hotel is located in a street full of sex shops, prostitutes are on the streets as well at night. But again they do not bother you when you do not pay any attention to them.
    Genuine Expedia guest review
    Other trip
    Aug 27, 2011
    jacob g
    US

    Hotel Hamburg Novum Stadtmitte - Hamburg
    2.0 / 5
    Fair
    "sex shop"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    would not have booked it had I known the neighborhood (sex shops) not appropriate for families
    Genuine Hotels.com guest review
    2 night family trip in Jun 2011
    A Traveller
    US

    Hotel Hamburg Novum Stadtmitte - Hamburg
    4.0 / 5
    Excellent
    "Odd neighborhood but Good Value"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    It was a nice hotel with clean rooms and a friendly staff. It is surrounded by sex shops though. It never felt unsafe during the day or night. It was more amusing than anything. All in all it was a great value.
    Genuine Hotels.com guest review
    4 night business trip in Jun 2011
    Scott
    US

    Hotel Hamburg Novum Stadtmitte - Hamburg
    3.0 / 5
    Good
    "Did not like the neighborhood"

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    The people working at the hotel were very nice, friendly and helpful. The room was reasonably clean, but was not made up every day and did have live spiders. The breakfast buffet was good and provided all the standard foods such as cereal, boiled eggs, cold cuts, bread, cheese etc. BUT, the neighborhood was very unpleasant. The street was lined with […] sex shops of various types and prostitutes were standing in the doorways. Read more
    Genuine Expedia guest review
    Other trip
    Oct 27, 2010
    A Traveller
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Hotel Hamburg Novum Stadtmitte - Hamburg
    4.0 / 5
    Excellent
    "very close to central station, very kind staff"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Can walk to city center, central station and restaurants, everything fine
    Genuine Hotels.com guest review
    Response by Hotel Hamburg Novum Stadtmitte Dear guest, We were pleased to read your review. We are delighted that your stay in our hotel was to your satisfaction and we would be glad to welcome you again in one of our hotels. Kind regards Your HotelTeam
    2 night trip in Mar 2013
    A Traveller
    GB

    Hotel Hamburg Novum Stadtmitte - Hamburg
    4.0 / 5
    Excellent
    "Good location if using the metro"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This hotel is within a five minute walk from the central railway station and all of the U bahn and S bahn trains go through here so very convenient for getting anywhere in the area. The hotel staff were very friendly and the room was clean. It is in a red light area but there is also a police presence and I didn't see any trouble at all and felt perfectly […] safe. Read more
    Genuine Expedia guest review
    Response by Hotel Hamburg Novum Stadtmitte Dear guest, We were pleased to read your review. We are delighted that your stay in our hotel was to your satisfaction and would be glad to welcome you again in one of our hotels. Kind regards, Your hotel Team
    Other trip
    Dec 11, 2012
    graham
    GB

    Hotel Hamburg Novum Stadtmitte - Hamburg
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in Aug 2012
    Uffe
    IE

    Hotel Hamburg Novum Stadtmitte - Hamburg
    4.0 / 5
    Excellent
    "Convenient and large room"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Brief stay, was clean, very close to central train station and not far from town center.
    Genuine Hotels.com guest review
    2 night trip with friends in Jul 2012
    Peter
    AU

    Hotel Hamburg Novum Stadtmitte - Hamburg
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    A Traveller
    IL

    Hotel Hamburg Novum Stadtmitte - Hamburg
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    noora
    GB

    Hotel Hamburg Novum Stadtmitte - Hamburg
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip with friends in May 2012
    A Traveller
    CA

    Hotel Hamburg Novum Stadtmitte - Hamburg
    4.0 / 5
    Excellent
    "NIce hotel, location... is not for the families"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This is a suberb hotel in the very centre of Hamburg. For young people and people with no inhibitions concerning Adult Toy shops etc. in the vicinity of the hotel. Some of the people MIGHT see intimitating, yet, for us the location was great. Hotel was tidy, staff was helpful.
    Genuine Hotels.com guest review
    1 night trip in Mar 2012
    A Traveller

    Hotel Hamburg Novum Stadtmitte - Hamburg
    3.0 / 5
    Good
    "nice hotel in multicultural street"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    It was a bit difficult to find the hotel. The entry was hidden away next to a erotic-shop. You had to buss to get in, but I guess it was due to the "multi-culturality" of the street. You could buy what ever you desire in that street. The Hotel was very decent once you got in. Friendly service, nice clean rooms, decent breakfast. All in all the hotel […] is recommendable also due to the low prices. Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller

    Hotel Hamburg Novum Stadtmitte - Hamburg
    4.0 / 5
    Excellent
    "Fine hotel"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Stayed for four nights in this hotel with my Son, Daughter in law and Grandson. The service was excellent through out at the hotel, the only downside was the location in which you ran the risk of being propositioned by the ladies of the night. But once you had gone 100 meters you were completely left alone. I would recommend this hotel.
    Genuine Expedia guest review
    Other trip
    Feb 14, 2012
    A Traveller
    GB

    Hotel Hamburg Novum Stadtmitte - Hamburg
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Sep 2011
    A Traveller
    IE

    Hotel Hamburg Novum Stadtmitte - Hamburg
    3.0 / 5
    Good
    "Could be better"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    The hotel was conveniently located near the central train station. The location itself is not a place for young children and the premise is hard to locate at first sight. The hotel is located between two sex shops whose entrances are larger than that of the hotels. The hotel does have parking nearby but they did not openly disclose the fact although […] they had spaces. Be careful which garage they send you to as I got sent to one garage that was 2 euros more per day and given the wrong entry code. Make sure they tell you the right garage with the right code. It is close to the center by a 10 minute walk down rows of shops and close to the new side of town that is still under development. At this hotel you get a bed, breakfast and free wifi. If you are looking for more this is not the place more so if you have kids. Read more
    Genuine Expedia guest review
    Other trip
    Sep 23, 2011
    A Traveller
    GB

    Hotel Hamburg Novum Stadtmitte - Hamburg
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    5 night trip in Jul 2011
    A Traveller
    IE

    Hotel Hamburg Novum Stadtmitte - Hamburg
    4.0 / 5
    Excellent
    "Hotel Hamburkg Novum"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Ladies on reception were very helpful. Breakfast well presented. My only complaint was that there was a spring [ small ] sticking up in the middle of the matress.
    Genuine Hotels.com guest review
    2 night trip with friends in Jul 2011
    Paul S
    IE

    Hotel Hamburg Novum Stadtmitte - Hamburg
    1.0 / 5
    Poor
    "Worst customer service I have had in a hotel in years"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      3.0
    I took this hotel because it was cheap, had free wi-fi, and was close to the main station. Unfortunately to get there means walking through the red light district and being surrounded by prostitutes and their customers, so I certainly wouldn't recommend the location to families or women on their own. The room was pretty basic cheap hotel stuff, not […] particularly comfortable, but not horrible either. What was horrible was the attitude of the staff who were remarkably rude and uncooperative. I have stayed in hundreds of hotels all over the world and I would be hard pressed to find one which matches this place for bad manners to the guests. I will certainly never stay here again, and I strongly recommend against this place. There are many other hotels in this area and I'll be using one of them next time I'm in Hamburg. Read more
    Genuine Expedia guest review
    Business trip
    Jun 14, 2011
    A Traveller
    GB

    Hotel Hamburg Novum Stadtmitte - Hamburg
    4.0 / 5
    Excellent
    "Hamburg Novum"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Overall, good value hotel especially with the special value deal we got, but the downside is that it is situated in a street full of adult shops and - most offputtingly - full of "ladies of the night" patrolling the street. Once through the door, the hotel itself is quiet, our windows were facing into the courtyard which might have helped. Receptionists […] were not particularly welcoming for some reason which was surprising and a bit disappointing. They did not even smile at us or at anyone else. Our room was good and clean, large enough for the price (we had a special offer deal) and the bathrooms bright and hygienic, no complaints there. Breakfast was pretty good, with an excellent range of foods and cereals that were marked as "may contain nuts" which was a useful tip for an allergy prone person like me. Would have been so good to have had a "nut free" alternative though, since they went as far as to flag this problem! An excellent selection of teas, especially herbals, possibly surprising that there was only one black tea for all the selection available. Very friendly and welcoming service at breakfast at odds with the reception desk outside! Overall - good base, good value, but particularly memorable for the wrong reason of surrounding adult shops. Read more
    Genuine Hotels.com guest review
    2 night family trip in Jan 2011
    Kes W
    GB

    Hotel Hamburg Novum Stadtmitte - Hamburg
    2.0 / 5
    Fair
    "Hotel Novum, Hamburg"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Arriving in the street I was a little shocked at the amount of sex shops and live show places - I'm not a prude, but it was a little disturbing. The room smelt really badly of stale smoke - it was meant to be a non smoking room. Compared to what I payed at other hotels around Europe this was not value for money. The staff were friendly thou.
    Genuine Hotels.com guest review
    2 night trip in Sep 2010
    A Traveller
    AU

    The following reviews were posted by Hotels.com guests from other countries

    Hotel Hamburg Novum Stadtmitte - Hamburg
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Geert
    DK

    Hotel Hamburg Novum Stadtmitte - Hamburg
    4.0 / 5
    Excellent
    "En rigtig god oplevelse, livligt og centralt"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Perfekt for en større familiegruppe. Rare værelser i flere størrelser, behagelig service, ok morgenmad og prismæssigt i balance
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    DK

    Hotel Hamburg Novum Stadtmitte - Hamburg
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Apr 2013
    A Traveller
    CH

    Hotel Hamburg Novum Stadtmitte - Hamburg
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    A Traveller
    DK

    Hotel Hamburg Novum Stadtmitte - Hamburg
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip with friends in Apr 2013
    A Traveller
    DE

    Hotel Hamburg Novum Stadtmitte - Hamburg
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Response by Hotel Hamburg Novum Stadtmitte Dear guest, Thank you for your review. We would be glad to welcome you again in our hotel. Kind regards Your hotel Team
    1 night business trip in Mar 2013
    yolcin
    DK

    Hotel Hamburg Novum Stadtmitte - Hamburg
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    DK

    Hotel Hamburg Novum Stadtmitte - Hamburg
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night romance trip in Mar 2013
    A Traveller
    DE

    Hotel Hamburg Novum Stadtmitte - Hamburg
    5.0 / 5
    Outstanding
    "Rigtig godt til prisen"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    God modtagelse, venlig betjening. Lidt ældre faciliteter, men som nævnt er der taget højde for det i prisen. Varm anbefaling til de budget-opmærksomme.
    Genuine Hotels.com guest review
    1 night trip with friends in Mar 2013
    Max
    DK

    Hotel Hamburg Novum Stadtmitte - Hamburg
    4.0 / 5
    Excellent
    "Gutes Zimmer in nicht so guter Umgebung"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Im Hotel war alles in Ordnung.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    DE

    Hotel Hamburg Novum Stadtmitte - Hamburg
    4.0 / 5
    Excellent
    "Lähellä liikenneyhteyksiä"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Hieman epämääräiseltä sijaintipaikalta löytyi varsin tasokas majapaikka. Siistit huoneet, hyvä aamiainen, lähellä päätautatieasemaa.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    FI

    Hotel Hamburg Novum Stadtmitte - Hamburg
    4.0 / 5
    Excellent
    "Scary location"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    I was intimidated by the scene of hookers standing on the street when we're heading to the hotel at night. Not really a good location unless you're seeking prostitutes in Hamburg. That said, the hotel room was very clean, and it didn't take a long time to walk to the Altstadt around the inner Alster Lake.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Winston
    TW

    Hotel Hamburg Novum Stadtmitte - Hamburg
    3.0 / 5
    Good
    "Tæt på Hovedbanen"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Vi var desværre nødt til at tage hjem en dag før tiden, da vi var afhængige af internetadgang på værelset.Det fungerede overhovedet ikke, hvorfor vi ikke kunne arbejde fra hotellet.Derfor måtte vi afkorte en dag.Desværre Venligt personale, Rene og slidte rum. Beliggenhed nær Hovedbanegården med de fordele og ulemper det medfører.
    Genuine Hotels.com guest review
    Response by Hotel Hamburg Novum Stadtmitte Dear guest, We were pleased to read your review. We are delighted that your stay in our hotel was to your satisfaction and would be glad to welcome you again in one of our hotels. Kind regards, Your hotel Team
    3 night trip in Feb 2013
    Peejay
    DK

    Hotel Hamburg Novum Stadtmitte - Hamburg
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Godt hotel til god pris. Central beliggenhed. Har nu været der 2 gange. God morgenmad . Rengøring OK. Parkering lige i nærheden
    Genuine Hotels.com guest review
    Response by Hotel Hamburg Novum Stadtmitte Dear guest, Thank you for your kind words regarding your stay in our hotel. We have gladly passed on your positive comments to our employees and directors. We would be glad to welcome you again as a guest in one of our hotels. Kind regards, Your hotel Team
    3 night trip in Feb 2013
    Søren
    DK

    Hotel Hamburg Novum Stadtmitte - Hamburg
    3.0 / 5
    Good
    "Zwegmäßig, in Ordnung"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      1.0
    Insgesamt war das Zimmer recht sauber, den Vorhang am Fenster ausgenommen auf dem sich einige Flecken befanden. Das Zimmer war zweckmäßig und nach Beschreibung eingerichtet. Passable Größe, kleiner TV, WLAN-Möglichkeit und Dusche. Eine Stuhllehne war angebrochen und hier und da, fand man kleinere schlecht ausgeführten Reparaturen und ähnliches. Das […] Hotel liegt sehr Zentral und nicht unbedingt ruhig. Die umliegenden Straßen beherbergen vor allem gegen den Abend, fragwürdige Mitmenschen. Z.B. emfand ich es als unangenehm, direkt vor der Hoteltür von Damen des leichten Gewerbes angesprochen zu werden. Für meinen Zweck, am nächsten Tag eine Veranstaltung zu besuchen und dann wieder abzureisen, war das Hotel vollkommen zweckmäßig und auch preislich in Ordnung. Read more
    Genuine Hotels.com guest review
    Response by Hotel Hamburg Novum Stadtmitte Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Wir freuen uns das es Ihnen in unserem Hotel gefallen hat. Ihre Anmerkung bezüglich unserer Zimmer haben wir an die entsprechende Abteilung weitergeleitet. Über einen erneuten Besuch würden wir uns sehr freuen. Mit freundlichen Grüßen Ihr Hotel Team
    1 night trip in Jan 2013
    Student
    DE

    Hotel Hamburg Novum Stadtmitte - Hamburg
    2.0 / 5
    Fair
    "Freundliches Personal, Hotel nicht empfehlenswert"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      2.0
    Das Zimmer müsste mal wieder renoviert werden, die Tapeten sind nicht mehr so richtig weiß, es stand eine alte Couch mit drin, hinter dieser waren große Rohre zu sehen. Die Einrichtung war 0 8 15.
    Genuine Expedia guest review
    Response by Hotel Hamburg Novum Stadtmitte Sehr geehrter Gast, vielen Dank für Ihre offenen Worte bezüglich Ihres Aufenthaltes in unserem Hotel. Die bemängelten Punkte wurden selbstverständlich an die zuständige Abteilung weitergeleitet. Für die entstandenen Unannehmlichkeiten möchten wir uns vielmals bei Ihnen entschuldigen. Mit freundlichen Grüßen Ihr Hotel Team
    Other trip
    Feb 4, 2013
    A Traveller
    DE

    Hotel Hamburg Novum Stadtmitte - Hamburg
    2.0 / 5
    Fair

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Jan 2013
    A Traveller
    IS

    Hotel Hamburg Novum Stadtmitte - Hamburg
    3.0 / 5
    Good
    "Negative Überraschung der Lage des Hotels."

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Gute Lage zu Fuß, oder öffentliche Verkehrsmittel zu einer Wochenendstadtbesichtigung. Dem Zeitgeist anepasstes Interieur eines in die Jahre gekommenen Altbaus. Sauber und ordentlich mit gutem Personal.
    Genuine Expedia guest review
    Response by Hotel Hamburg Novum Stadtmitte Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Wir freuen uns das es Ihnen in unserem Hotel gefallen hat. Über einen erneuten Besuch würden wir uns sehr freuen. Mit freundlichen Grüßen Ihr Hotel Team
    Other trip
    Jan 22, 2013
    Tina
    DE

    Hotel Hamburg Novum Stadtmitte - Hamburg
    3.0 / 5
    Good
    "Es gibt keine 2. Chance für den 1. Eindruck ..."

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      3.0
    Wir haben uns etwas mehr erwartet. Als das Navi sagte, wir hätten das Ziel erreicht, haben wir vor Sexshops, Casinos und Dönerimbissen kein Hotel gesehen. Als wir die Straße das 2. Mal entlang fuhren, fanden wir das Hotel dann doch noch; direkt über einem der besagten Sexshops. Auf dem Bild des Hotels befindet sich dieser hinter dem fotografierten Auto. […] Der Eingangsbereich des Hotels machte einen guten Eindruck, nur der Fahrstuhl war echt winzig. Für größere Kinderwagen nicht geeignet. Angemeldet waren 2 Erwachsene und 1 Kind (<1; unter einem Jahr). Im Zimmer stand dann ein Doppelbett und eine Schlafcouch. Für ein <1-jähriges Kind etwas ungeeignet. Auf Nachfrage beim Hotelpersonal, ob denn nicht ein Babybett vorhanden wäre, wurde geantwortet, dass man (Frau) nicht so oft in dem Hotel sei und daher nicht wisse, wo Babybetten seien. Service fehlanzeige! Zum Glück hatten wir unser Babybett im Auto. Jedoch keine Babybettwäsche und ein "normales" Kissen / Zudecke ist etwas ungeeignet für Babys. Also nochmal nachgefragt. Nach ca. 1 Stunde bekamen wir dann Babybettwäsche. Ansonsten war das Zimmer zweckmäßig und sauber. An den nächsten Tagen war auch das Hotelpersonal deutlich freundlicher und zuvorkommender als am Anreisetag. Für die Lage kann das Hotel an sich nichts, aufgrund der Vielzahl der Sexshops und Casinos hätte ich mir vorab jedoch einen Hinweis gewünscht, da die Gegend für Kinder - zumindest aus meiner Sicht - nicht geeignet ist. Read more
    Genuine Hotels.com guest review
    Response by Hotel Hamburg Novum Stadtmitte Sehr geehrter Gast, vielen Dank für Ihre Anmerkungen bezüglich Ihres Aufenthaltes in unserem Hotel. Wir möchten uns vielmals bei Ihnen für den fehlenden Service unserer Mitarbeiter entschuldigen. Gerne können Sie bei Ihrer nächsten Reservierung direkt ein Babybett mitbuchen. Wir würden uns freuen Sie bald wieder bei uns im Haus begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Hotel Team
    4 night business trip in Jan 2013
    A Traveller
    DE

    Hotel Hamburg Novum Stadtmitte - Hamburg
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Jan 2013
    A Traveller
    DE

    Hotel Hamburg Novum Stadtmitte - Hamburg
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    SE
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