THEhotel at Mandalay Bay

My room/suite was huge with a large desk and work area. Very comfortable, clean and the staff was very accommodating, professional and courteous. Convenient to treat shopping and restaurants.

Genuine Expedia guest review

Overall okay...had a tired look about the room. Needed a pick me up.

Genuine Hotels.com guest review

Clean, plenty of room, staff was very outgoing and nice.

Genuine Expedia guest review

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Genuine Hotels.com guest review

We booked reservations at the last minute for THEhotel at Mandalay Bay entirely on the basis that they advertised being pet friendly. One of our kittens had gotten sick and as we could not cancel our trip, we decided just to take the kittens with us. So we bundled the kittens into the car and drove the six hours to Vegas. It was probably about ten o'clock […] when we finally got there, but we unpacked the kittens and our luggage and found our way to the front desk. The lobby is beautiful, and the lobby is as far as we got. As we were in the process of checking in, we mentioned that our "pet" was a cat. The man at the front desk replied with a rather ominous, "Oh," before disappearing for what seemed like an eternity. He eventually returned armed with a small type printout of the hotel policy explaining that what the hotel advertised as "pet friendly" is actually just "dog friendly" and we had to either find somewhere to board the kittens or find another place to stay. I will say that the man helping us was incredibly nice. He tried hard to help us find a solution, but he couldn't budge on the hotel policy, for which I don't blame him. In the end, we did find a Travel Lodge that would accept both us and our kittens, but the experience left me quite soured to Mandalay Bay and I won't be staying at THEhotel in the future. I do not blame the hotel for their policy, but I do blame them for their misleading advertising. Read more

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Genuine Hotels.com guest review

Great hotel. It is a dog friendly hotel, but luckily the dog next door decided not to bark over night. The entire hotel will be remodeled in 2013.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Nice, clean, friendly hotel that is in a good location. Clean & spacious rooms, informative staff at a fair price. Would stay here again.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

was luxurious, seemed brand new, all staff that we encountered were extremely friendly and helpful, I also got a great deal on the upgraded room through expedia

Genuine Expedia guest review

i loved this Hotel!!!!! hotel was clean, and quiet. it was a bit far away from the strip but not bad walking!

Genuine Expedia guest review

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Genuine Hotels.com guest review

This hotel has poor customer servicing. When we requested the front desk in person for additional towels, they said it will be in 15'. We called back in 1 hr later, they said, it will be in 20' and the Cleaning Room already acknowleged but we never had our towels for that night. It was disapointed me for the 5 star hotel in their service.

Genuine Expedia guest review

The hotel was nice, but THE Hotel it was under construction and it was not hidden well. It was not as nice as we would have hoped. The Room was dirty on arrival, the cleaning staff was just plain lazy and do not pay any attention to detail. We asked for 3 days for extra towels, tipped 2 maids twice to make sure we got them, but no dice. The Restaurants […] are great, Burger Bar is amazing, get the salted caramel shake, and you will be in haven. In conclusion, I would not stay at THE Hotel again, we have stayed at most of the 5 and 4 star properties, and as a HOTEL this one is not notable or memorable. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I love that the hotel is all suites. For families who want a separate room for privacy, this hotel would be perfect! If you're an early bird you can simply go to the next room and work or watch tv while the rest of your family can sleep in (which is exactly the case with my family during our stay here). And, if you think this hotel would be too far […] at the end of the strip, THEhotel is only a tram ride away from the center of the strip... and tram rides are FREE! From the moment we walked into THEhotel we knew our stay would be very pleasant as the lobby was so clean and smelled completely smoke-free, since the casino was only in the Mandalay Bay side. Read more

Genuine Expedia guest review

good stay If you have kids this hotels for you this is a nice hotel with no smoking in the lobby very clean rooms I highly recommend it and the bathhouse spa was outstanding

Genuine Expedia guest review

Let me just say we are from Vegas. So every once and a while we will get a room so we can go play on the strip. This time we picked the Hotel. For the price this has been by far our best stay. The two room suites are good in size. The check in/out was painless.

Genuine Expedia guest review

we rented 5 rooms orginially for 2 nights but were told there was a problem with the reservation and thus only had one evening due to New Years crunch...we felt like the hotel had over booked and because we were on a lower price fare they just did not grant us the 2nd night... Two of the rooms were very dirty, bathroom had not been cleaned in one and […] bed was not made in another, as it looked like someone used it during the day...took long time to get help../maid service at 7pm...food was not good at the 3 places we tried and actually the coffee bar/breakfast place was zero value for money and the service was terrible very grumpy and short.. Read more

Genuine Hotels.com guest review

The service was deplorable, there was a long wait for check-in, and the room was filthy. The bedding was so visibly dirty that I covered it in bath towel, slept completely clothed while wear my ski helmet to prevent my head from touching the pillow. Also, prepared to be nickle-and-dimed...nothing is included: you must pay for queen beds, internet, the […] gym, dinner reservations, etc. Read more

Genuine Hotels.com guest review

Wonderful. Very relaxing. Will definitely go back.

Genuine Hotels.com guest review

Nice suites, well appointed. Overall a good choice for those who want to have all the services and facilities of the Mandalay Bay zone. Lots of dining options to choose from just steps away.

Genuine Expedia guest review

My favorite hotel in Vegas, will not stay anywhere else, love everything about it!! Outstanding service, rooms are clean and comfortable and price is reasonable for a upscale hotel.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The V Suite was a nicely appointed room but we had a few issues. The view was disappointing as it was of the neighboring building and the back of the Mandalay property. (Make sure to request a room with a view of the strip) The hairdryer in the room didn't work and was not replaced upon request and getting service via the hotel phone was impossible […] around New Years. Daily cleaning of the room was not up to the level I would expect from a lesser priced hotel and when the "Do Not Disturb" sign was lite the maids would try to get into the room repeatedly. Also, be aware of the elevator noise in the V Suites from the elevators on the exterior of the building. (Found the noise from them to be intrusive) Read more

Genuine Expedia guest review

This is now a pet friendly hotel. Restaurant in the lobby had a nice breakfast and good service. Have stayed here many times and prefer it due to location at the end of the Strip

Genuine Expedia guest review

The room was comfortable and clean. The secind bathroom was great since we had three friends. I wish the tub had jets. The shower was great. I wish they didn't charge for the in-room coffee. The Mandalay Shoppes are very close by and make for a convenient eat/shop.

Genuine Hotels.com guest review

We really had no complaints at all with our stay here. We would definitly return. One of the nicest rooms we have ever had the pleasure of staying in.

Genuine Expedia guest review

This was a terrific bargain, with suite accomodations and luxurious furnishings.

Genuine Expedia guest review

The room was excellent. The suite room was wide and has two bathrooms, wide bath tab. It was the best hotel I have ever stayed.

Genuine Expedia guest review

We booked a 1 bedroom, 2 bath suite for our holiday trip with the 2 teenage kids. The room was clean, comfy, and fairly quiet. It's a bit of a walk to the back of the Mandalay complex at first, but once you find your way around, not so bad. Mandalay is wayyyy at the end of the strip, so we were forever walking back north to other properties. The Hotel […] is a bit nicer than basic Mandalay, but not quite as posh as their Four Seasons rooms. I'd definitely stay there again. Service was friendly; front desk does get busy at times and housekeeping is unavailable in the evening or early morning--so everything must go through the front desk. Read more

Genuine Hotels.com guest review

From check in to the end of my stay the hotel is incredible. Friendly, courteous staff and very helpful with every question.

Genuine Expedia guest review

I would give this hotel a 3.8 stars. This was our first time coming to Vegas as a family. Usually my wife and I stay at the Wynn or Encore which are a noticeable upgrade but also have a 30-40% higher price. Plus: the suite is two bedrooms and they are well appointed with great views. It also has a full bath with shower and great soaking tub and also […] a 1/2 bath with a sink. Since we were with kids this was awesome. It would have been great to have the sofa in the living room pull out as a bed. Minus: Although there were two large plasma TV's (bedroom and lviving room and a small TV in the bath, none had HD service. Minus: Lots of noise in room 26816 maybe from a service elevator? Plus: Friendly staff, accommodating when we had problems with the first room. Neutral: At far end of strip; however, is connected to Luxor and Excalibur via Tram or Indoor Walkway. Neutral: smaller casino but with all the table games and slots you could expect. Plus Mlife card can be used at many other casinos on the strip. Summary: Good hotel for the value. If the price is right for the suite (V Suite) we might stay again or we may try another hotel on the strip. That is if I can overcome my wife's is in higher love for Wynn/Encore--which is still a 4.5 to 5 star in my book. Read more

Genuine Expedia guest review

Waited past check in time to get the room. Two crappy towels! Called housekeeping and it took an hour to get two more crappy towels. They charge for coffee even with a coffee maker in the room. Lame. Decor was boring. Service was subpar!

Genuine Expedia guest review

Great condition and very clean. It is at the end of the Strip, so it doesn't feel as hectic as the other hotels. Its a nice place to stay/sleep, then head further up the Strip for more action. My only complaints are that the check-in process is slow, and disappointed that they allow dogs in the hotel.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was not the best or the worst, but rather average. The location is horrible very close to the airport but not good shopping. The casino floor looked ok but was nothing compared to the Wynn, bellagio, ceasers palace. The room was nothing special, definately outdated.

Genuine Hotels.com guest review

I stayed with my family for two nights on the 37th floor with a view that overlooked the Luxor and the airport runway-not bad. The rooms were clean and quiet, but felt more like a small one bedroom apartment. Unlike most hotels, the coffee in the room is not conplimentary. Room service was really slow. The lobby area is undergoing renovation so it is […] dark and lifeless. In conclusion, the rooms and the general atmosphere at the Mandalay Bay are much better than the suite rooms at The Hotel. Read more

Genuine Hotels.com guest review

enjoyed this property for several days. Amidst the Vegas hype, this location provided much needed solitude. The service was impeccable.

Genuine Expedia guest review

Great hotel! The rooms were very nice. The only negative was the gym. You can only use the cardio equipment unless you pay an additional fee for the gym. The cardio room does not open until five am which can be challenging if you are there for business. Other than that the hotel was GREAT!

Genuine Expedia guest review

This hotel is exquisite! They spared no expense! It's located in a very quiet corner of the Mandalay Bay Resort....heavenly. The restaurants and bars are amazing...and yes, that includes the sports bar! You can walk indoors or outdoors all the way to the Excalibur. If walking isn't for you, there's a tram that will take you there. We'll be back for […] New Year's Eve. Read more

Genuine Hotels.com guest review

It was very clean and spacious. The staff were friendly and willing to help. It was a good price for what we got! I'd go there again in a heartbeat.

Genuine Expedia guest review

I went here for my 21st birthday and i had a really good time! This hotel is really nice and connected nicely with the Mandalay Bay. The shopping area wasn't a far walk at all. The hotel nicely provided a $75 credit for food & beverages so my family and i got to have a nice lunch. One of the nights we went to a bar called "Eye Candy" and it was fun […] with everybody dancing. They played good music and had good vibes! The Shark Reef is also something cool to look at while you are there. Overall, the weekend was nice and i really have NO complaints. I definitely would stay there again. I think its one of the nicest hotels on the strip. It is at the beginning of the strip but if you take the tram to Excalibur then isn't that far of a walk. Read more

Genuine Expedia guest review