"4 star hotel 5 star experience"
This hotel was very clean and staff was very professional. After a long flight carrying extremely heavy luggage this was the perfect place to unwind. It has a very soothing environment. My room had an ihome playing soft music with perfect climate control and a penthouse view that was just as beautiful at night as it was in the morning. The queen bed […] and soft comforter were just what I needed with a large mounted flat screen. I also had a welcome plate with cheeses, fruits, and crackers waiting for me on the nightstand, it was a very nice touch to make you feel like you're on top of the world. I only stayed for one night so the fact that they didn't have a pool didn't really affect me. But upstairs I was given a tour of the gym, spa, and sauna. A wide variety of buffet items is offered for breakfast. This hotel is very mother nature conscious so the shower head had very weak water pressure. The one thing you should be cautious of is the minibar. If you can, buy something to drink prior to arriving to keep in the fridge, that 20 0z. bottle of evian water will run you about 12 dollars. 4 star hotel, 5 star experience. Read moreGenuine Hotels.com guest review
What I needed.Genuine Hotels.com guest review
"This is a great hotel for business travelers"
The staff was absolutely wonderful. The facility reminded me a lot more of a European hotel than something in the Western Hemisphere. We had a problem with the towels. When we arrived, there was only one hand towel (there were two of us) and no face clothes. We had to ask for these every day. If you are in Bogota on business, you will do very well at […] this facility. Unfortunately for us, we were there for a wedding and to see the sights and this hotel is not close to any tourist destinations. Allow plenty of time to check out. It took about half an hour to complete the very copious red tape. Read moreGenuine Hotels.com guest review
The staff in this place makes a difference, every single employee is willing to go the extra mile to help and ensure the guest feels comfortable. The rooms are brand new, wittingly designed to make the most use of the space, clean, and the service impeccable. Special kudos to Mrs. Sabrina at the front desk and Mr. Orlando Food was delicious I would […] only recommend offer non dairy alternatives such as soy, almond, or rice milk. Read moreGenuine Hotels.com guest review
"Nice Hotel un Bogotá"
Very good and confortable Hotel. I enjoy my room with a private deck. I have lunch at the sun there with a beautiful view. The bed is excellent. Also the room service.Genuine Expedia guest review
"The service in costumer service terrible"
The amenities like sauna never work. The hotel taxi es over charge. The water and snacks súper expensive , o will never recomendedGenuine Hotels.com guest review
"It needs to be renovated"
The staff is friendly and awesome. The room was not very good. It is very old and it needs an update. I would stay again after the renovationsGenuine Hotels.com guest review
"Very good hotel"
excelent it is a great hotel, very comfortable and very good facilities, the food is excelentGenuine Expedia guest review
"Great option for work trips"
This is not a brand new hotel. It's a place that has several years, however, their staff is WELL TRAINED. Everyone has a smile, they know their responsibilities and take care of every thing in a proper manner. Rooms and clean, bed is great, fast internet. I liked the hotel and I'll be back.Genuine Expedia guest review
This is a good hotel at a good price. The Bogota Royal hotel has a great staff that is eager to please hotel guests. The restaurant is quite good. It can save time for the business person because of its relatively fast service. The food selection is good. This hotel is a very good value.Genuine Hotels.com guest review
"it was great lovely hotel"
it was great staff everry thing so goodGenuine Expedia guest review
"very nice hotel, great service"
Very good. I would definitely come back. Great service and very well kept hotel. Super breakfastGenuine Hotels.com guest review
"Fully serviced hotel"
We leased on of the hotel conference rooms for the inauguration of our Canadian-based company operations in Colombia. I also stayed at the hotel for 3 days. The hotel staff has world-class customer service. The rooms are neat and there are lots of services in the hotel complex, part of the World Trade Center. Sport bars, gyms (but limited equipment), […] casual and formal restaurants, social club, banks, etc. The price for the conference room and refreshments were very good. The one pitfall is that, although very clean hotel, some fixtures seem to be from the 80's. Like room doors and sink area. The mini-fridge is below the sink. It is located in one of the richest areas in Bogota and it seems to be perceived as a high-end class by Bogotanians. I would not advice this for a family holiday, as there are not too many touristic attractions nearby, but a good place for business. Read moreGenuine Hotels.com guest review
Hola buenos días Mis experiencia fue muy buena las habitaciones son muy comodas la comida es deliciosas y la atención excelente muchas gracias por todoGenuine Hotels.com guest review
"Muy buen servicio,"
Todo estuvo bien, el precio del transporte sugerido por el Hotel es bastante alto comparado el costo de los Taxis.,Genuine Hotels.com guest review
Excelente hotel para negocios en excelente ubicación.Genuine Hotels.com guest review
Hotel liegt neben dem Word Trade Center Bogota an einer stark befahrenen Strasse; Fenster gut isoliert; Zimmer sehr modern und geschmackvoll eingerichtet; Sauberkeit des Hotels und der Zimmer tadellos. Servicequalität (Réception, Restaurant) sehr unterschiedlich - von sehr gut bis knapp genügend. Guter Taxidienst, hervorragende Möglichkeiten für Ausflüge […] in der Stadt und Umgebung zu sehr moderaten Preisen. Read moreGenuine Hotels.com guest review
"un buen servico"
Una magnifica habitaciónGenuine Hotels.com guest review
Todo el personal muy dispuesto, amable,atento,cordial,servicial.Genuine Hotels.com guest review
"Cerca a nuestros oficinas"
La ubicacion del hotel es la razon principal por lo cual siempre uso este hotel cuando estoy en Bogota. Hay meyores, pero todo esta bastante bien. Mi solo queja es conexcion al internet es a veces una problema.Genuine Hotels.com guest review
"Servicio de primera"
I made the reservation on the same day, actually 2 hours before my check-in time. And it was difficult to find my reservation and I had dinner while they tried to verify my reservation. However, since it was late evening and there seemed no possible way to verify my reservation. So, they proposed me to check in with a new reservation right on the spot […] and they will verify and use the reservation I made through Hoteles.com when I check-out the next day, and they even upgrade my room to a business class to compensate my time of 3~4 hours waiting for check-in. After all, they could verify my reservation through Hoteles.com and I finally got the peace of mind. I appreciate Bogota Roayl hotel for their hospitality and especially Ms. Daniels who did my check-in that night. And I have to ask Hoteles.com to upgrade its reservation system for real-time communications with each hotels to verify last minute reservations without such delays that I had to have. Read moreGenuine Hotels.com guest review
Sehr freundliches servicepersonal. Das beste fruehstueck von allen hotels auf meiner reise durch kolumbien. Sehr zu empfehlenGenuine Hotels.com guest review
El servicio es excelenteGenuine Hotels.com guest review
"Muy bien ubicado y un super servicio"
Las habitaciones remodeladas son muy comodas y limpias, el servicio es excelente y su ubicacion muy central, hay una zona gastronomica cerca muy buena.Genuine Hotels.com guest review
"Hotel de excelente qualidade. Recomendo a amigos"
Muito boa. Visitei os principais pontos turisticos da cidade (igraja dodo Sal, Igreja de Motesserrat, museu do ouro, plaza maior...)Genuine Hotels.com guest review
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