All hotels in Independence, Missouri, United States of America
1 room, 2 adults
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4.4 / 5Excellent

Score breakdown (from 165 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.5
  • Comfort
    4.5
  • Condition
    4.3
  • Neighborhood
    4.7
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4.0 / 5Excellent
"Reunion time."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Our party had several groups arriving over a couple of days, family reunion - same last name. On a couple of occasions, the rooms were assigned to multiple guests or at least questioned. Either the staff or computer system needed to be able to use more than just the last name and keep things in better order. The staff did take pains to fix their mistakes and were very apologetic.
Genuine Hotels.com guest review
2 night family trip Jun 19, 2015
Lisa
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
This was a great 3 star hotel. It was clean and nice. The staff was friendly and helpful. This is a repeat hotel for us.
Genuine Hotels.com guest review
1 night family trip Jun 16, 2015
Darin
US
4.0 / 5Excellent
"Lots of great restaurants and shopping in the area"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Only stayed one night. There are 3-4 good restaurantss in the same complex so very convenient. Woud stay again if in the area again.
Genuine Hotels.com guest review
1 night romance trip Jun 4, 2015
Bobbie
US
4.0 / 5Excellent
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location. Plenty of options for food. Very friendly staff. I would definitely go back.
Genuine Hotels.com guest review
1 night romance trip May 15, 2015
Jessica
US
5.0 / 5Outstanding
"Nice place to stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was very friendly and prompt.
Genuine Hotels.com guest review
3 night family trip May 7, 2015
A Traveler
US
5.0 / 5Outstanding
"Highly reccomended"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Pleasant stay!!!! All good.....
Genuine Hotels.com guest review
1 night business trip Mar 26, 2015
Santosh
US
3.0 / 5Good
"Great Hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
We stayed at this hotel for the second time in a span of 3 weeks. Our first stay wasn't anything that great, but our second stay 3 weeks later was fantastic!! We had a room on the 1st floor the first time and it wasn't all that great. Our second stay we were on the second floor and it made all the differance in the world.
Genuine Hotels.com guest review
1 night romance trip May 4, 2015
A Traveler
US
5.0 / 5Outstanding
"Brute Nationals"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was for Brute Nationals for wrestling. We were very comfortable!
Genuine Hotels.com guest review
1 night family trip Apr 2, 2015
Leelonna
US
3.0 / 5Good
"Comfort Suites - A decent stay for the price"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Room was comfortable, but hallway had a strange smell. Front desk clerk was helpful but overwhelmed with taking phone calls, making reservations, and meeting needs of patrons.
Genuine Hotels.com guest review
1 night family trip Apr 25, 2015
A Traveler
US
1.0 / 5Poor
"Ants!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Our room was full of black ants on the fridge and coffee pot! The air also was not working correctly so we sweated all night! When I called the front desk they repeatedly just put me on hold. Never will stay there again!
Genuine Expedia guest review
Other trip Mar 24, 2015
A Traveler
US
3.0 / 5Good
"Comfortable, near Conference center"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Stayed here two consecutive nights visiting potential in laws family. Older hotel in need of minor repairs (i.e. bathroom vent not flush with ceiling and dusty...back/bottom of bathroom door had paint that peeled-repair was to scrape off loose parts and paint over it). Room clean and neat otherwise. Linens clean,soft and comfortable. Air conditioner worked well without odd smells. Pool and hot tub clean and in excellent condition.Hot tub hot and working. Pool room recently repainted. Breakfast area was clean and well stocked with the usual fair of bakery muffins, danishes,bagels; hot scrambled eggs, sausage links/patties; instant oatmeal and cold cereals; make your own waffles; yogurt and hard boiled eggs; juices, coffee and hot chocolate.
Genuine Expedia guest review
Other trip Mar 24, 2015
Annie
US
4.0 / 5Excellent
"Nice hotel stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The staff was very accommodating. Early check-in was no problem and lots of restaurant choices around the hotel.
Genuine Hotels.com guest review
1 night family trip Feb 25, 2015
Martin
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
comfortable room and nice staff. breakfast was delicious. pool was nice. very clean hotel
Genuine Expedia guest review
Other trip Mar 19, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice hotel for a quick overnight on the way to Branson.
Genuine Hotels.com guest review
1 night romance trip Mar 14, 2015
Kevin
US
4.0 / 5Excellent
"Quiet and Convenient"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We choose this hotel because it was close to the activities we had planned for our visit. It took just a minute or two to reach the freeway and because the building was set back off the street it was extra quiet. The lobby and rooms had been updated recently and was very attractive. My guess from the parking lot is that the hotel was nearly full, but we did not hear any noise from the next rooms. Breakfast was fresh and hot. Overall a great experience at a mid-price hotel.
Genuine Expedia guest review
Other trip Mar 16, 2015
RD
US
1.0 / 5Poor
"Worst hotel I've ever stayed at"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
The second we walked in the night security lady was the meanest/rudest person to me and my girlfriend. I thought it was horrible. The rooms are small and I just had a bad experience.
Genuine Expedia guest review
Other trip Mar 1, 2015
A Traveler
US
4.0 / 5Excellent
"Good as usual !"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We stay here almost always when we go to Independence, it's handy and good. Our only complaint is no variety on breakfast. We stayed 2 nights, and would like a little different selection on the second day. And the donuts are tasteless !
Genuine Hotels.com guest review
2 night family trip Feb 20, 2015
Craig M.
US
5.0 / 5Outstanding
"5 stars!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Came into town for a new grand baby. Booked on line. Came in later in evening. Night clerk was nice, polite, friendly. The room was clean very nice. In the morning had the breakfast. It was amazing. Dale was the guy in charge of the breakfast he was over the top efficient. Everything spotless and the food was hot. Thought we were checking out but weather caused us to have to stay. We rebooked online again and the clerk that checked us in was Ty. Excelent customer service skills. Will be staying here again when we come back. Can't say enough about the hotel or the employees.
Genuine Hotels.com guest review
1 night family trip Feb 19, 2015
sandra
US
4.0 / 5Excellent
"Nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
It is quite a nice hotel. The staff were all very pleasant and welcoming. Unfortunately, there seemed to be a LOT of kids on our floor, and they were in and out of their rooms all evening, so it wasn't very quiet until after 10:30, but our experience was still a very nice one.
Genuine Hotels.com guest review
1 night family trip Feb 14, 2015
Suzanne
US
5.0 / 5Outstanding
"Great Stay- Would Recommend for All"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great stay and one individual stands out for superior customer support and his name was Michael. The hotel was very clean although the previous snow and ice storm occurred a few days prior to my arrival. The staff was super helpful and very courteous. The hotel is located within walking distance of several recognized restaurant chains and is convenient to any shopping that may be required. The breakfast was terrific and satisfying and is a perk for staying here.
Genuine Hotels.com guest review
3 night family trip Feb 6, 2015
Jim
US
5.0 / 5Outstanding
"Good location, quiet, clean, convenient to things."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We met family there and had 2 rooms. This worked very well.
Genuine Expedia guest review
Other trip Feb 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Easily Found off I-70"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
New hotel with clean appearance. Check in smooth & efficient. Nice breakfast in large open room. East to find hotel off I-70. Many choices of restaurants nearby. Costco is just 1/2 mile away.
Genuine Hotels.com guest review
1 night family trip Feb 3, 2015
patrick c
US
4.0 / 5Excellent
"Overall a great stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Overall it really was good. There were some minor issues: parts of the carpet that weren't well vacuumed, my key card stopped working halfway through the week, the hot water wasn't always consistent. But overall it was very nice and very affordable. It is located near many restaurants and a major highway so the location is great. I would definitely stay here again.
Genuine Hotels.com guest review
5 night business trip Jan 25, 2015
Paul
US
4.0 / 5Excellent
"Nice place. Great value."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This Hotel is clean and comfortable, a relatively new building in a newer area of the metro area. Many shops and restaurants within a mile or two, some within walking distance. There was some broken floor tile by the ice machine on the second floor but that was the only problem I saw. The breakfast included scrambled eggs, sausage, waffles and the the normal continental items. Not the fanciest place I ever stayed but definitely one of the better values at less than $80!
Genuine Hotels.com guest review
1 night trip Jan 31, 2015
Ted
US
4.0 / 5Excellent
"Great"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very nice place. Big room and nice staff.
Genuine Hotels.com guest review
1 night business trip Jan 27, 2015
A Traveler
US
5.0 / 5Outstanding
"Fantastic location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Courteous and friendly service. Location is surrounded by good restaurants and shopping close by
Genuine Hotels.com guest review
1 night trip Jan 24, 2015
Sonja
US
4.0 / 5Excellent
"Nice hotel with comfortable beds. Near restaurants"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We had a nice one-night stay at this hotel in Independence, just outside of Kansas City. Clean, quiet and comfortable. Great price for a suite. Comfortable bed with soft pillows. A nice area. Near a Japanese steakhouse, IHOP and variety of other restaurants.
Genuine Expedia guest review
Other trip Jan 27, 2015
Lynn
US
5.0 / 5Outstanding
"Incredible Value"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Overall an excellent stay for the price. Went for a weekend getaway to warmer weather with my wife. Pros: quiet location, quiet in the room, great front desk, manager who cares, good pool and hot tub at good temps, comfy bed, good location near bars and restaurants, near kansas city, good continental breakfast with waffles, incredible price and value. Cons: can't order movies, only one movie channel without commercials, can't move the oddly positioned tv, can't plug in phone or dvd player into tv, some of the staff lacks the polish you get at some higher end hotels, but all seemed to care and want to be helpful. In general a very pleasant stay. Will return.
Genuine Hotels.com guest review
2 night romance trip Jan 17, 2015
Mark
US
4.0 / 5Excellent
"Warm stay comfortable bed"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Warm stay., comfortable beds. Nice hot shower. Nice staff. Decent breakfast. Right off the highway, several restaurants in walking distance
Genuine Expedia guest review
Other trip Jan 15, 2015
Mark
US
4.0 / 5Excellent
"The christmas stop over stay."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The stay was good we had our quite time.
Genuine Hotels.com guest review
2 night family trip Dec 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Very comfortable and wonderful service"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Our stay was wonderful. The only "glitch" was running out of breakfast food on a Sunday morning. But the breakfast guy was SO kind and did his very best to see that all the guests were served as best he could.
Genuine Hotels.com guest review
3 night family trip Dec 26, 2014
Jim
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great. Very friendly and accommodating . no problems at all
Genuine Expedia guest review
Other trip Dec 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Chiefs Broncos game!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel is in a great location close to the stadium the mall and plenty of restaurants.
Genuine Expedia guest review
Other trip Dec 6, 2014
Mark
US
4.0 / 5Excellent
"location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location! Close to shopping and Arrowhead.
Genuine Hotels.com guest review
1 night romance trip Nov 29, 2014
Lynn
US
5.0 / 5Outstanding
"Nice Place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very comfortable. Sorry great!
Genuine Hotels.com guest review
1 night business trip Nov 17, 2014
A Traveler
US
5.0 / 5Outstanding
"great beds"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
pluses=friendly staff, clean, very comfortable beds. Confirmed request for accessible room ahead of time. Room has microwave and refrigerator, good restaurants all around hotel. only minus=very cold bathroom floor on ground level, but air was warm due to good heater in main room(it was only 20 F outside)
Genuine Hotels.com guest review
3 night family trip Nov 12, 2014
david
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Close to where my daughter lives.
Genuine Hotels.com guest review
2 night trip Aug 23, 2014
Steven Pace
US
4.0 / 5Excellent
"Nice Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We were spending a couple of days in KC and this hotel fit the bill nicely. The amenities were good and the price was right. It is close to the interstate, restaurants and other shopping. Breakfast was good, could have had a few more options (different flavors of bagels, maybe a change from day to day would have been nice. Hot tub was nice and spacious. Room was in good condition and had a lot of space. Work out room was nice too. Bathroom next to the workout room needs some attention as rust is forming on the stainless steel. But all in all I would come again.
Genuine Expedia guest review
Other trip Aug 15, 2014
Rich
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Would stay here again, very comfortable
Genuine Hotels.com guest review
1 night trip Jul 27, 2014
Gary
US
4.0 / 5Excellent
"Reasonably priced"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
No complaints. Reasonably priced. Courteous staff. Easy check-in and checkout
Genuine Expedia guest review
Other trip Jul 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Hotel - Worlds of Fun"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
My whole family was in Kansas for a reunion. We stayed at this hotel to hit Worlds of Fun. All of the closer hotels were booked, but I was very pleased with the quality of the rooms here. The staff was great, breakfast was more than sufficient and good tasting. I recommend staying here.
Genuine Expedia guest review
Other trip Jul 21, 2014
J&J
US
3.0 / 5Good
"Our stay experience."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
I was okay with the room comfort. It accommodated our family of 5, however the beds weren't very soft. I also was not impressed at all about the pool. It was a 3 foot pool and I couldn't breathe due to how much chlorine was used. The staff were very accommodating when it comes to service however. We needed an extra blanket and that was brought to us. We also had a car problem and they had a battery pack to help jump our vehicle to help us get it to a shop. This I would have to say was very unusual but is what made our stay better. Knowing that they were there to help. Overall I would recommend this place as a place to stay.
Genuine Expedia guest review
Other trip Jul 11, 2014
A Traveler
US
3.0 / 5Good
"CO"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Hotel was OK. Needs some "refreshing" with painting, etc. but overall it was good. Appreciated the free happy hour with beer and snacks. Breakfast was above average.
Genuine Hotels.com guest review
1 night trip Jul 1, 2014
Fred
US
5.0 / 5Outstanding
"Very nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
This is a very clean hotel. The staff was friendly. Rooms and bathrooms were of a nice size. Choice of pillows, firm or soft. Pool and hot tub were clean. Breakfast was as good as it gets for a free breakfast. Eggs, sausage, waffles, yogurt, breads, fruit, and cereal. Many restaurants are close by. About 15 minutes from downtown. Great location if you are visiting the east side of Kansas City.
Genuine Expedia guest review
Other trip Jul 2, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Place to stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We had a troop overnight for a summer fun...it was 4 girls and 2 adults. We got one room and we LOVED it! The rooms were big and all the beds were comfy (even the sleeper sofa). The microwave didn't pop our bags of popcorn well, but the fridge was cold! We were right above the little grill area outside so we could hear people talking all night...but after spending 3 hours swimming, it sure didn't keep anyone awake. The pool was a bit small but the kids loved it. Breakfast had a great variety. We would definitely stay here again...
Genuine Hotels.com guest review
1 night trip with friends Jun 28, 2014
Jennifer
US
4.0 / 5Excellent
"pleasantly surprised"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Everything was clean and breakfast was good. The fitness center was ok. They did have free weights and an adjustable bench. ( medicine balls also). The room was spacious and the doors to the rooms were heavy duty secure doors.
Genuine Expedia guest review
Other trip Jun 21, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Thought our rooms were a good deal. Our grandkids enjoyed the pool and hot-tub.
Genuine Expedia guest review
Other trip Jun 16, 2014
Kathy
US
3.0 / 5Good
"Just OK"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Room was supposed to be non-smoking but we could smell a smoker had stayed in our room.
Genuine Hotels.com guest review
4 night family trip Jun 2, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel. Really like the size of the rooms and the long bathroom counter.
Genuine Expedia guest review
Other trip May 31, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
One day our room was not cleaned. When I spoke to the front desk, I was told there was no one available to clean the room. I did not feel that that was a proper response, and the situation was not remedied. Also, the mattresses need to be replaced as you could see how they sunk in the middle before we even sat on them...they were very uncomfortable. The location and breakfast were great.
Genuine Hotels.com guest review
3 night family trip May 15, 2014
Cindy
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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