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1 room, 2 adults
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Avenida da Liberdade 180 B, Lisbon, 1250-146, Portugal, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.3 / 5Excellent

Score breakdown (from 388 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.5
  • Comfort
    4.2
  • Condition
    4.1
  • Neighborhood
    4.7

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"convenient and clean"
The staff at this hotel were very efficient ,helpful and pleasant to deal with.The cleaning staff were very good.The room was clean and a good size.The only negative things are,the lobby bar is overpriced and never used,would be nice to socialize there.The breakfast menu was good, but hugely overpriced.Overall we had a good stay .
Genuine Expedia guest review
Other trip Apr 4, 2015
chris
CA
3.0 / 5Good
"Good location and decent price."
Staff were friendly and the hotel was in a great location. Cons : beds are uncomfortable and mattress was so this you could almost feel the bed frame through it Lighting was an issue. And there were so many dark areas in the place. No drawers for clothes and the coffee machine had to be plugged in on the floor as there was no outlet in the counter.
Genuine Expedia guest review
Other trip Apr 1, 2015
marcus
CA
4.0 / 5Excellent
"Convenient hotel close to centre"
Room and bathroom spacious and clean. Friendly and efficient multi-lingual staff. Slightly disappointed by interconnecting door to next room which made our neighbours' conversations audible.
Genuine Expedia guest review
Other trip Mar 13, 2015
Frank
GB
4.0 / 5Excellent
"Centrally located"
The NH Lisboa is located right across the street from Avenida metro station, very convenient. The hotel is clean, quiet and the rooms are lovely. The view from the balcony was wonderful!!
Genuine Expedia guest review
Other trip Mar 11, 2015
Lisa
CA
4.0 / 5Excellent
"Great Hotel, very central to everything."
A great central hotel within walking distance to all attractions. The staff were very friendly and helpful throughout our stay. The hotel was very clean, spacious and had a fantastic balcony with a view of the city. I would recommend requesting a higher floor room as the views are great.
Genuine Expedia guest review
Other trip Feb 23, 2015
John & Lindsay
GB
4.0 / 5Excellent
"Central location"
Near to all amenities, railway station, 10 minutes walk to river. Near to clubland, some steep hills but capable
Genuine Expedia guest review
Other trip Feb 9, 2015
A Traveler
GB
1.0 / 5Poor
"Disappointing for a 4-star hotel"
Stayed for a weekend in January and was a bit disappointed. The furniture in the room was pretty worn down (chair, tv stand, bed frame and headboard). The bathroom was also in need of some work (tiles dirty, marked walls, etc.). The bed was very very creaky. Everytime you move in bed, it would make a noise. I think this problem exists in other rooms too. We could hear the noisy bed in the rooms above us and beside us. The room i stayed in had a door to connect to the room beside us. On one of the nights, someone was staying the room next door, and you could hear everything through the door. It did not block any noise at all. It almost seemed like they were in our room. That was the worst night. The room (including the bathroom) had very low light. Even if you turn on all the lights, its still very dark. The mini bar and fridge did not have a price list, so you wouldn't know how much the snacks cost unless you ask the front desk. The view from the rooftop is really nice. Note that the pool is not heated though. Wifi worked very well inside the room and was relatively fast. The TV is tiny (maybe 24 inch), and the channels have a very bad quality (the picture is not that sharp). There is a safe in the room.
Genuine Expedia guest review
Other trip Feb 3, 2015
Jason
GB
5.0 / 5Outstanding
"Charming and convenient location"
Fantastic area full of charm, style and convenience. Loads of restaurants about. Avenida Liberdade location was brilliant. Metro and Aerobus stops across the street. Can catch a taxi right in front. The Rossio train station (for trains to Sintra) is a short walk away. Kind, friendly, helpful staff are fluent in many languages. The room had tea and coffee making and a mini bar area with a sink. A small bottle of tawny port, local pastries, and chocolates were delivered to our room as a welcome gift. Great TV channel selection and from our room a nice view of Lisbon's red-tiled rooftops. One criticism: a sewage odor from the toilet lingered for part of our stay.
Genuine Hotels.com guest review
3 night romance trip Oct 18, 2014
A Traveler
NZ
3.0 / 5Good
"Pleasant stay. Need a bit of upgrade."
We stayed for 3 nights at this hotel. Convenient location. Rooms were very clean, but the hotel is older than expected: bathroom conditions could be better - need some upgrade - shower handle kept falling off.
Genuine Hotels.com guest review
3 night family trip Oct 8, 2014
Anna
CA
5.0 / 5Outstanding
"Lovely hotel in a great location"
Fabulous trip. Hotel excellent and well placed for all of the main tourist attractions. Staff all very friendly, especially Rui who went out of his way to make sure we maximised our 3 day stay. Roof top bar and pool a great place to relax after a day exploring the city.
Genuine Expedia guest review
Other trip Sep 1, 2014
A Traveler
GB
4.0 / 5Excellent
"Great location"
Staff were really friendly and efficient, especially Rui. The location is perfect and has benefit of food court below the hotel. Small roof top pool with incredible view. My only complaint would be the very noisy (creaky) cupboard doors.
Genuine Hotels.com guest review
4 night trip Aug 26, 2014
Kim
ZA
5.0 / 5Outstanding
"Fabulous Hotel in perfect location"
Absolutely fabulous hotel in a great location! Close to sightseeing and restaurants for the evening. The staff were really helpful and when we broke our bathroom we got up graded to a suite as an apology! The outdoor pool on the top floor is a great way to chill out at the end of a hard days sightseeing - or just sit at the bar in the loungers and admire the view. Even though it is in a busy area you don't hear any noise at all at night - you could be in the middle of the country. Really easy to get to by bus direct from the airport. All the staff were helpful and friendly - cant recommend this hotel enough.
Genuine Expedia guest review
Other trip Aug 15, 2014
A Traveler
GB
5.0 / 5Outstanding
"Good Location"
We spent five nights at the NH Liberdade, when we initially checked in we were given a double room, when we had selected a twin when we booked. The hotel did change the room to a very spatious twin with a balcony but they did say that they don't normally offer a choice of Twin or Double when booking. The room was very clean, if not a little be tired in plaeces. The roof to pool and terrace was very nice, although the pool was not heated so made for a bracing dip. The hotel was very handy for the centre of town, about a 10 minute walk and the metro station is out of the door, also the Aerobus stops just outside the door and is about a tenth of the price of a taxi.
Genuine Hotels.com guest review
5 night trip with friends Jul 20, 2014
Andrew
GB
5.0 / 5Outstanding
"Girly weekend in Lisbon"
Lovely hotel with brilliant staff! The rooms were luxurious and comfortable. Parts of the hotel, particularly the pool looked a little tired, but the rooms were modern and well kept. Extremely helpful staff.
Genuine Expedia guest review
Other trip Jun 11, 2014
Nads
GB
4.0 / 5Excellent
"Nice hotel in centre"
This was a nice hotel it had a very good location that was close to transport for airport and other connections for sight seeing, the hotel terrace had great views of the city and the pool was good except it was very windy on the top floor and there was no barrier against the wind
Genuine Expedia guest review
Other trip May 29, 2014
A Traveler
GB
5.0 / 5Outstanding
"Fantastic hotel stuff"
The hotel is in the city center, in a very nice avenue accessible to most things and places visitors would want to visit. Everything can be reached via walking distance. But for farther distances like the airport or Oriente, the Metro station is just short walk from the hotel entrance. The staff are all very polite and helpful and genuinely nice. Can't complain at all. Will definitely recommend this hotel to friends visiting Lisbon.
Genuine Expedia guest review
Other trip Mar 12, 2014
Ron
GB
3.0 / 5Good
"Excellent location but surly staff"
Booked x3 rooms and specified twin rooms. When I arrived all roms were double and staff made no attempt to change this. Instead they put the blame back on Expedia, whom I also feel should should some blame too. I specifically requested twin rooms and made this clear in my notes. Poor service all round.
Genuine Expedia guest review
Other trip Mar 3, 2014
CY
GB
5.0 / 5Outstanding
"Fantastic place"
The hotel is conveniently located in walking distance to most central places, no need for trams or metro! Bus away from The airport too. Staff amazingly Friendly and ever so helpful, I'd definitely go back and recommend to anyone. Room was really tidy and so spacious, plus totally awesome views.
Genuine Hotels.com guest review
3 night trip Feb 14, 2014
Anna
GB
4.0 / 5Excellent
"Convenient and clean."
A very clean and spacious room. The staff were friendly and helpful and the breakfast was great...a wide range of pastries, fruit, cereals etc. The hotel is in a very convenient, central location and we didn't end up using the metro at all because it was easy to walk to most of the places we wanted to get to. The only criticism is that the hotel is very much a functional place and lacks character but apart from that it was great.
Genuine Expedia guest review
Other trip Feb 20, 2014
Lucy
GB
4.0 / 5Excellent
"Modern hotel in ideal location"
This was the first time we have stayed at a NH hotel and we would certainly stay again - the hotel was in a great location on Av. Liberade which is in the centre of Lisbon and right next to all the metro/tram/bus links (as well as a stop for the airport Aerobus). Our room itself was well decorated and clean with modern fittings, although my only criticism would be that there is no main light fitting in the rooms (only table/floor lamps) which makes it quite dark. We did request to change rooms as the room next door was particularly noisy, but the staff were really apologetic, moved us immediately and even gave us a complimentary bottle of port. Would definitely recommend & go back again!
Genuine Expedia guest review
Other trip Feb 18, 2014
Flo
GB
5.0 / 5Outstanding
"Modern hotel in a great central location"
Generously sized modern bedrooms and bathrooms. Central Lisbon attractions could be reached on foot. Close to a selection of bars and restaurants.
Genuine Expedia guest review
Other trip Feb 18, 2014
A Traveler
IE
5.0 / 5Outstanding
"Great quality and value hotel"
Loved it! Amazingly good value for money, staff extremely professional and welcoming, chic design and comfort. Would happily recommend to all.
Genuine Hotels.com guest review
3 night romance trip Feb 8, 2014
A Traveler
GB
5.0 / 5Outstanding
"Great hotel, staff and room."
This hotel is in the best location of Lisbon, highly recommended! Very nice and helpful staff, great room and views.
Genuine Expedia guest review
Other trip Feb 3, 2014
Maria
GB
4.0 / 5Excellent
"Location Loction Location"
In a great location with more than helpful welcoming staff who cant do enough for you. The hotel is nestled between the Gucci and the Adolpho Dominguez shops. It was cold when we were there so I cant rate the pool. However, it is acroos the road from the metro and the Taberna Iberica where there is good fayre and music! I would return!
Genuine Expedia guest review
Other trip Jan 29, 2014
A Traveler
IE
5.0 / 5Outstanding
"Good hotel"
Good hotel let down by poor internet connecton
Genuine Hotels.com guest review
3 night trip with friends Jan 9, 2014
djs
GB
4.0 / 5Excellent
"Very good city centre location, metro outside."
Good sized room with good views. Bathroom good. Pool area very pleasant unfortunately pool not open.
Genuine Expedia guest review
Other trip Nov 9, 2013
A Traveler
GB
4.0 / 5Excellent
"Staff are excellent"
Most enjoyable lisbon is great. Hotel staff were fantastic
Genuine Expedia guest review
Other trip Oct 25, 2013
A Traveler
GB
5.0 / 5Outstanding
"Clean hotel well located"
Good looking room, cool bathroom, nice view. Really well located. We unfornatunatly had a really small tv im guessing s replacement one. Anyhow for the price it was really good we are 25yo couple
Genuine Expedia guest review
Other trip Oct 14, 2013
mathieu
CA
5.0 / 5Outstanding
"Great hotel with exceptionally helpful staff"
Very enjoyable, good clean well located hotel with very helpful and friendly staff.
Genuine Hotels.com guest review
3 night trip Sep 26, 2013
A Traveler
IE
5.0 / 5Outstanding
"Central and on the aerobus route from the airport"
Fabulous pool on the top floor x gin and tonics were fab and delivered to us . Never heard a sound the whole week from the room . It was so peaceful couldn't believe the hotel was full as it was all so relaxing .
Genuine Expedia guest review
Other trip Sep 19, 2013
A Traveler
GB
5.0 / 5Outstanding
"Lovely"
Everything was fab. Location exceptional. Rooms stylish. Staff incredibly helpful. Good value.
Genuine Expedia guest review
Other trip Sep 17, 2013
Joe
GB
5.0 / 5Outstanding
"Great hotel and location. Highly recommended."
Visited Lisbon to celebrate our wedding anniversary.Hotel upgraded us to a suite and provided us with sparkling wine and cakes on arrival. The room was excellent with a small balcony. Bed really comfortable and no noise from outside or other guests. Lovely roof terrace with small pool, very welcome as weather hot. Breakfast really good selection. Staff friendly and helpful.
Genuine Expedia guest review
Other trip Sep 8, 2013
Linz
GB
4.0 / 5Excellent
"Getting run down"
This is a pretty \nice hotel, but comparable hotels in the area are newer and have better standard. The rooms had a bit of a shabby, worn-out feeling. The pool is a great addition, but I would rather stay at another hotel in the price range in the area.
Genuine Hotels.com guest review
4 night trip Aug 29, 2013
Paul
IE
5.0 / 5Outstanding
"Excellent service and location"
The location of NH Liberdade is great - you can easily walk to Bairro and Chiado areas (where there are lots of restaurants, bars and shops). The staff were very helpful and friendly (especially David). They also spoke perfect English and Italian. The roof terrace with the swimming pool was great. There are only 12 sunbeds there but it's possible to relax by the bar. Definitely a place to come back to. Taxi ride to the airport is under 10 Euros!
Genuine Expedia guest review
Other trip Aug 5, 2013
Julia
GB
4.0 / 5Excellent
"Good value hotel"
Great hotel, well placed next to metro station and on bus route from airport. Clean, quiet and comfortable with helpful staff and good sized rooms. Swimming pool on roof was small, but a welcome dip after a day sightseeing in July. Can't comment on food as we didn't eat there at all.
Genuine Expedia guest review
Other trip Jul 31, 2013
Jan
GB
4.0 / 5Excellent
"Perfect Stay"
Great location, very clean hotel, service was excellent, we couldnt have picked a better hotel for our needs. We used the pool a couple of times, not much space there, so be prepared to wait for a sunbed, but dont let that put you off. Towels provided too. All in all, we would definately recommend this hotel, and stay there again.
Genuine Hotels.com guest review
6 night romance trip Jul 8, 2013
Beckyct
GB
4.0 / 5Excellent
"Service"
The bar was un-attended so when I wanted to order I had to ask the reception staff to get the bar person, also the bar was not open very late.. Not very satisfactory.
Genuine Hotels.com guest review
1 night trip Jun 27, 2013
A Traveler
GB
5.0 / 5Outstanding
"Great location"
This hotel is in a great location especially for good shopping Gucci, Miu Miu and Louis Vitton are all close by if that's your bag!!! The metro station is right outside but you can walk down to the main square and Rossio Station quite quickly. The swimming pool at the top of the building is a great asset for those who want a break from sight seeing, it's not huge but great for a spot of sunbathing. I didn't use the restaurant so can't comment on that but there is a food hall under the hotel if you needed a quick snack. All in all a really good place to stay
Genuine Expedia guest review
Other trip Jun 21, 2013
Cathy
GB
4.0 / 5Excellent
"An enjoyable stay to get the most out of Lisbon"
The best thing about this hotel is its location - right outside the Avenida metro station, and a short walk to Resturadores. There’s a modern, airy food court underneath the office/hotel complex and handy for food when room service seems far too expensive. The hotel itself has a nice modern feel with glass sided lifts which give great views on the Avenida, and a rooftop pool/deck area which is a godsend if you are not lucky enough to have much of a view from your window. Staff are all typically Portuguese - very friendly and helpful.
Genuine Expedia guest review
Other trip May 11, 2013
Paul
GB
5.0 / 5Outstanding
"Modern Hotel in the area of modern Lisbon"
Positioned just opposite a Metro station in a fashionable part of the modern area of Lisbon this hotel is modern and minimalist in design with comfortable rooms. Only 2 metro stops takes you to the old city area.
Genuine Expedia guest review
Other trip Apr 19, 2013
Ian
AU
5.0 / 5Outstanding
"Perfect location"
We stayed at the NH Liberdade in March 2013. The location is perfect. It's also right next to the Avienda Metro Station which is also a stop for the Aeroport Bus. So when you arrive you do not have being ripped off by taxis as your first experience. The staff are a pleasure and speak English well. We asked for a quiet room and got one on the 11th floor at the back of the hotel. We never heard a sound. We were also given a balcony. There was plenty of space and a desk. Free room wi-fi was a real plus because it worked seemlessly. We departed very early in the morning. The wake-up call was on time and the taxi driver, who the hotel had arranged, was waiting for us in the lobby at 05h30. And he charged the correct rate!
Genuine Hotels.com guest review
5 night trip Mar 15, 2013
A Traveler
ZA
5.0 / 5Outstanding
"Super location for Lisbon exploration"
Very good hotel and extremely friendly and helpful staff. The location is super, straight out of Avenida metro station and across the road, next to the Gucci showroom. You can come out of the hotel and pretty much explore all of historical city centre of Lisbon on foot. We didn't even need the metro, you could walk everywhere and sit down for a coffee or meal at any of the lovely cafeterias around Rossio square. When in Lisbon don't miss - (1) Fado music over dinner, the place we went to was Faia in Barrio Alto which the receptionist at this hotel booked for us and it was simply amazing. (2) Secondly, take the tram upto Belem, only 30mins or so and is worth a day out, visit the marine museum and sample the pasteis ...and (3) finally take the train from Rossio overground station to Sintra, it's breathtaking. If you have more time then definitely plan to stay for a day or two in Sintra, I don't think a day trip is enough.
Genuine Expedia guest review
Other trip Apr 6, 2013
Traveller
GB
5.0 / 5Outstanding
"Perfect Location"
A typical top class NH hotel in a perfect location for visiting Lisbon
Genuine Hotels.com guest review
2 night trip Mar 13, 2013
Philip
IE
5.0 / 5Outstanding
"Fantastic room, great staff, perfect location."
Spent 4 nights on a weekend city break in March. The room was excellent and the staff were welcoming. Excellent location with the Metro right across the road, and the Praça dos Restauradores only 5-10 mins walk away.
Genuine Expedia guest review
Other trip Mar 14, 2013
Euge
GB
5.0 / 5Outstanding
"Good location and large room"
The hotel room had a large room, entrance hall/kitchen and large bathroom. The bathroom was well stocked and clean and the bed was huge with lovely sheets. The room it self was slightly on the dark side, a few more lamps would have helped and the carpet was a bit tired, but apart from these two small issues, the hotel was fantastic. Excellent location.
Genuine Hotels.com guest review
2 night trip with friends Mar 9, 2013
Aidan
GB
5.0 / 5Outstanding
"Brilliant hotel - no complaints"
Perfectly situated - most major sights within walking distance. Metro stop right outside the hotel for ease of travel, as is the bus stop for the Airport bus should you use this to transfer. Staff really helpful, suggesting an itinerary and transport options. Room large and airy and cleaned every day. Pool closed as we travelled in February, but terrace open for the views. No complaints at all - we had a brilliant stay.
Genuine Expedia guest review
Other trip Feb 25, 2013
Cliff and Bev
GB
5.0 / 5Outstanding
"Centrally located"
Had a great time...There is a little food court underneath hotel often popped back for a coffee and pastry before getting ready to go out....
Genuine Hotels.com guest review
4 night trip Feb 3, 2013
keren
GB

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
Boa localização e quarto. Ótimo atendimento da recepção.
Genuine Hotels.com guest review
2 night romance trip Dec 26, 2015
Ingrid
BR
5.0 / 5Outstanding
"Excellent!"
Excellent emplacement pour cet hôtel de très belle qualité tant pour la journée que pour la vie nocturne. Il y a un parking sous l'hôtel où je vous conseille de garer votre voiture car il n'est pas aisé de trouver une place à Lisbonne. L'hôtel, quand on arrive ne se voit pas bien il est dans le renfoncement d'une galerie de magasins de luxe;
Genuine Hotels.com guest review
1 night romance trip Dec 11, 2015
celine
BE
5.0 / 5Outstanding
"Will return if going to Lisbon"
Excellent location on the major Avenida, but the building is off the street, no noice from th traffic. 20 steps from the Metro exit, easy access from the airport, 10 min walk to Rosso station(Sintra), Baixa( shopping restaurants and nightlife). Friendly serviceminded staff, marvellous breakfast with lots of fresh and "eco" choices. Large room, excellent beds, no wall-to-wall carpet, the cleaning brilliant. Some noice from the corridor, but not from adjacent rooms.
Genuine Hotels.com guest review
4 night romance trip Nov 18, 2015
Yigael
SE
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