"VERY GOOD DEAL"
GREAT STAFF, GOOD HOTEL, LIKE THE LOCATIONGenuine Hotels.com guest review
"Cheesy Hollywood Decor"
I was here on the first leg of my vacation for 3 nights. Initilally, I saw that the hotel was on top of a hill. It was a chore to walk up the hill daily. The hotel, it's self, was very nice. They went all out with the cheesy Hollywood theme, but was amusing non-the-less. The rooms were a bit small but clean and efficient, considering it was just a base […] of operation and a place to lay your head at night. It location was was very convenent: the Western market was only a few minutes walk, as was the electric trolly and the ferry terminals. The beds were firm but not rock hard like in the other hotels you will find in China. I did not have much contact with the staff, but the contact that I did have was very friendly. I speak some Mandrin, but the staff, actually the whole island, speaks English. Overall, I liked the hotel and would recomend it to anyone staying on HK Island. Read moreGenuine Hotels.com guest review
Gracious, efficient staff. Easy for taxi to find.Genuine Hotels.com guest review
"You get what you pay for..."
As mentioned by another reviewer, this hotel has been recently renovated but the building itself appeared to be older - one entire outer wall of our room was covered by semi-pungent mold. For the money, it was a decent size by HK standards, and the location is good to some local eating and shopping. The Sheung Wan MTR station was roughly a 10-12 minute […] walk away. There is a nice park for kids right next door. The staff was great, very helpful. The beds are Chinese firm, and the 'City View' room's small bathroom contained only a stall shower and western toilet; the small arm-mounted makeup/shaving mirror was out in the adjacent anteroom. Oh, and the bathroom was separated from the rest of the room by only frosted-glass walls - which I have seen before, in Hangzhou and Shanghai, in more budget-oriented hotels. Despite the smaller size of the room, it did have large closets with an almost full-length mirror inside one of the doors. It was our first trip to HK; next time I'll spend more money for a nicer place. Read moreGenuine Expedia guest review
"Better than I expected"
It surprised me how nice everyone from the hotel staff was. I'll definitely stay again. Just wish they serve breakfast.Genuine Hotels.com guest review
"Great HK gem"
Wonderful find in HK, cannot beat the location or the price. All the staff were superb.Genuine Expedia guest review
"dirty and old!please look somewhere else!"
It was a dissapointment! Not worth the price of 100/night that I got it for.hotel had a really awful stench that I could not determine, but really strong chemical you smell as soon as you get in the lobby and in the halls.it was probably a massive amount of perfume spray to mask how old and dirty the hotel really is.the hotel room was the smallest Ive […] ever been in, my parents were so uncomfortable and angry the moment we got there plus very dirty carpet with a leak from the bathroom. The staff were willing to change the room but it was just an inconvenience to move all our luggages and would also take up our time so we decided to keep it for another night. It was also bad location.would not go through it again!! It was the worst part of my trip! Read moreGenuine Expedia guest review
"Highly recommended, Friendly Staff"
Great staff, highly recommended.Genuine Hotels.com guest review
"Great location for young couples"
The location of the hotel is fantastic. Very close to the MTR station (sheung wan) and short cab ride to all the hot spots in central. I was here with my boyfriend, we're both in our late 20s and it was perfect for what we needed. Just keep in mind the rooms are pretty small, but then again that's pretty standard for Hong Kong. I'd definitely recommend […] the hotel. Read moreGenuine Expedia guest review
"Good to stay for a city tour"
Nice hotel, very good staff, but room looks old. And it was very small - but it's rather usual for Hong Kong/Genuine Expedia guest review
i think it only deserves a 2 star also no transportation close byGenuine Expedia guest review
"Great hotel in Hongkong for that price"
Hotel is in great location, which is very good for very reasonable price for Hong kong. If you like bars in the night you are on the right address. Hotel room is very small, but has everything you need and in good condition.Genuine Expedia guest review
"Good, but small, Rooms"
Convenient Location. Small Rooms. Had to change first room. Was moldy and tiny.Genuine Hotels.com guest review
nice little hotel in a great, hidden away location on Hollywood road. soho is a great for browsing and has some of the best little restaurants in HK. definitely feel like a true local ex-pat staying here. staff is great, helpful. rooms are sufficient, could use a little updating. thought I had reserved a king bed, but it was just the old "push two […] twins together" thing. Read moreGenuine Expedia guest review
"Always a fan"
I always get great service at this hotel. Andy is so helpful and professional I really enjoy seeing him when I stay there. I stay there every time I go to Hong Kong because the location is great, the service is amazing, and the rooms are clean and comfortable.Thank you Butterfly Hotel!Genuine Hotels.com guest review
Location is satisfactory. Many antique galleries and a temple is located near the hotel. Main streets are five-ten minutes away by walk. Service of the staffs are good. Overall, it has cheap and reasonable price among hotels in similar level. Only one thing that I didn't like was sounds. Soundproof system was bad.Genuine Expedia guest review
"Good place to stay in expensive HK"
This is my second experience with the Butterfly chain. The entire chain has limitations, including extremely small rooms and no on-site restaurant. However, it's quite affordable by HK standards, with updated rooms, nice linens, and free wifi that works well. Overall it's a good compromise for the price and I'll stay there again. Butterfly on Hollywood […] is in a cool neighborhood with lots of shops and cafes just down the street. I think this location will be my "go to" notel in HK going forward. I strongly recommend paying a bit extra for the larger "deluxe" rooms, as they don't feel quite so claustrophobic. They don't have extra amenities, but are about 25% bigger. Read moreGenuine Expedia guest review
"Great for the price and location!"
The A/C was not as cold as I had hoped. And depending on who's next door it can be noisy.Genuine Expedia guest review
"I wouldn't go back"
First, I must say, the staff at this hotel was amazing. Everyone (including maintenance and housekeeping) were extremely polite, and helpful. Unfortunately, this was not enough to get me to return. The hotel had some glaring issues with cleanliness. The grout and some tiles in my shower were heavily stained, and the overall cleanliness of the hotel […] was a little lacking (definitely not a pig sty, but not the cleanest). The rooms were INCREDIBLY small. I would guess my room was smaller than 50 sqft. Although the bed was comfortable, it was very small. They also lacked any amenities, including a restaurant, fitness center, and business center. The neighborhood was alright, and I was able to walk to the more desirable areas, although it was a bit of a hike. I would recommend paying a little more to stay in a hotel with more amenities, in a more traveler friendly location. Read moreGenuine Hotels.com guest review
"Excellent Boutique Hotel in Soho"
I'm a sucker for boutique hotels in cool neighborhoods so my ratings are a little generous. One block away is a great coffe shop called Java Java and a few more blocks down is a very good Western Restaurant called Classifieds.Genuine Expedia guest review
"Perfect soho/Hollywood rd hotel"
great location, comfortable, clean, staff lovely and helpful, will definitely return.Genuine Expedia guest review
"Near to Soho Area"
The hotel is located in a great area, Hollywood Street, near to Soho area, Western Market and just walk distance to the train station. The rooms are smalls, that's why I didn't recommend this hotel for families, and I think if the owner puts attention on the upkeep and maintenance the hotel would be better ranked. Personal are very kindly and helpful […] and speak fluently English. Read moreGenuine Expedia guest review
Seamless service in a cool, clean, modern hotel in the best part of centralGenuine Expedia guest review
"Great Hotel, No complaints- Reviewer 22 yrs. old"
I stayed for 3 nights in a city view room with 2 beds and 3 people including myself. One of us slept on the floor (carpeted) and took some bedding from the supply closet which the maids left for us and folded when they cleaned. Location: Excellent. Less than 10 minutes walk to the Sheung Wan Metro station. Less than 10 minutes walk to the Soho district […] (bar area). Room: Space was just fine for 3 people, considering it is Hong Kong. 2 people for 2 beds would be more comfortable of course. The room was clean. The beds were hard, but not as softer than some I've slept on in China. The hotel lobby was small, but very nice. Service: Staff was very friendly, helpful, and spoke English. No complimentary breakfast, but there are good bakeries nearby. Read moreGenuine Expedia guest review
"Great location for the price and clean"
Rooms are small for sure but it is in such a great location in Old Hong Kong and within walking distance to everything including all the bars in La Kwan Fong. Prices are good for the location and it is still very comfy and clean.Genuine Expedia guest review
"Great for everyone"
I had an excellent stay at this hotel! Perfect location! Staff was extremely nice and helpful. Everything was really clean and organized. The room was very comfortable! I plan on staying there on my monthly trips to HK from now on!Genuine Expedia guest review
"Great staff, nice rooms"
Great staff, very helpful!! Rooms are a little small, but ok. Location is nice for walking and seeing the area.Genuine Expedia guest review
"lovely hotel but small double rooms."
Very clean and excellent staff but disappointingly small room for a double. Imagine 2 adult western men sharing a space smaller than most single rooms. But pretty good location and great service.Genuine Expedia guest review
This hotel just changed hands & is now called the Butterfly. Bad start, no breakfast, no newspapers, no room make up. I have stayed here many times but this is the last. I hate the name, it sounds like a place of ill repute & the service is a disaster! I'll never stay here again.Genuine Hotels.com guest review
"convenient and satisfied"
Good access to ferry terminal and MTR. Services by staff were very good with smiles.Genuine Expedia guest review
"Hong Kong weekend trip"
Nice clean room with reasonably size for Hong Kong hotel.Genuine Hotels.com guest review
Response by Butterfly on Hollywood Thank you for taking the time to share your recent experience with us. Your kind words have been shared with our team and we are motivated to serve even better! Your support is our great motivation and we are pleased that you are satisfied with the cleanliness and size of our room. Thank you again for your stay and review. We would be honored to welcome you again in the future! Regards, Mabel Chan Assistant Front Office Manager
"Modern and convenient"
Modern and well kept hotel. Rooms are small, but that is usual for Hong Kong. The staff are helpful and cleaning is carried out well. other than as a place to stay there are no other facilities in thsi hotel - no bar, no breakfast. It is a 10 minute walk (uphill) from the MRT but is otherwsie conveniently situated on Hollywood Road. I would stay again […] when visiting HK Read moreGenuine Hotels.com guest review
Response by Butterfly on Hollywood Thank you for taking the time to share your recent experience with us. We are glad to hear that your Butterfly experience was pleasant which you found that our staff was helpful and the cleanliness was up to your expectation which guest satisfaction is our top priority. Thank you again for your stay and review. We would be honored to welcome you again in the future! Regards, Mabel Chan Assistant Front Office Manager
overall ok, the air conditioner need to imporveGenuine Hotels.com guest review
Response by Butterfly on Hollywood Thank you for taking the time to share your recent experience with us. The satisfaction of our guest is our highest priority and we are delighted to hear that you had a pleasant stay with us. We also appreciate your comment about the air conditioning control, we will definitely look into these matter to study possible improvements in order to offer a more pleasant staying experience for our guests. Thank you again for your stay and review. We would be honored to welcome you again in the future! Yours sincerely, Mabel Chan Assistant Front Office Manager
"Snazy, cute, convenient"
This hotel is _not_ for everyone but if it suits you it is likely to suit you down to the ground. I loved this hotel. I had some unusual charm with a hollywood movie theme. It was in recently decorated condition. There were lots of nice little touches like cute felt labels pegged to the pillows so you knew which was firm and which soft or the nicely […] placed "please hug me" large red flower-like-cushion. The bed, linen, pillows etc were all decent and comfortable. It was also tech savvy with not just free passwordless fast internet but a local mobile phone you could take out with you with free local calls, free mobile internet (with mifi/hotspot) and preloaded with useful info. By international standards the room was moderately small but that's normal for much of Asia (HK and Japan for sure) and I found it perfectly fine. The sound isolation was OK but not great: I had no issues but you might hear more from anti-social neighbours and need to complain if you need near silence for a good nights sleep. Finally the neighbourhood is a good one for walking around with character streets, shops, food, bars etc. It's a do-able walk (for me anyhow) to Hong Kong central station and it's rapid connection to the airport. All in all, I was very impressed by what a fairly modest budget got you by way of character, comfort, facilities and location. Stayed March 2015 Read moreGenuine Hotels.com guest review
Response by Butterfly on Hollywood Thank you for taking the time to share your recent experience with us. We are glad reading your nice comments and pleased to understand you liked Butterfly on Hollywood. We have put in a lot of effort on our new Hollywood movie designs and enhancement of room quality, and we are glad the quality have impressed you. Thank you once again and we look forward to welcoming you back in the future! With much appreciation, Mabel Chan Assistant Front Office Manager
"affordable and great location"
Exceptionally good stay. Room was comfortable. Hotel even provided a phone for GPS and outgoing calls.Genuine Hotels.com guest review
Response by Butterfly on Hollywood Thank you for taking the time to share your recent experience with us. We are delighted to learn that you enjoyed our convenient Handy mobile service which guest satisfaction is our top priority. Thank you again for your stay and review. We would be honored to welcome you again in the future! With much appreciation, Mabel Chan Assistant Front Office Manager
"BEST VALUE FOR PRICE IN BEST NEIGHBOURHOOD"
BEST VALUE FOR PRICE IN BEST NEIGHBOURHOODGenuine Hotels.com guest review
Response by Butterfly on Hollywood Thank you for taking the time to share your recent experience with us. We are glad to hear that your Butterfly experience was pleasant which you found that our location is good. Thank you again for your stay and review. We would be honored to welcome you again in the future! With much appreciation, Mabel Chan Assistant Front Office Manager
"Very small rooms"
Uncomfortably small rooms with no where for luggage and no privacy with bathroom facilities. TV not opposite bed so impossible to watch from bed which was the only place to relax. I was looking forward to a nice experience for my last night in Hong Kong and was disappointed. The staff were pleasant and helpful and the location was good.Genuine Expedia guest review
Response by Butterfly on Hollywood Dear Janis, Thank you for taking the time to share your recent experience with us. We are glad to hear that your Butterfly experience was pleasant which you found that our staff was helpful and the good location. It is regretful for us to learn about your recent visit was not as enjoyable as we hoped and unfortunately we were not proactive enough to understand your further comment and expectations. We also appreciate a lot your comments on other area, we will definitely pay more effort on reviewing each of our guest room, and to ensure all of them are meeting our hotel brand's standard properly. Thank you again for your stay and review. We would be honored to welcome you again in the future! Yours sincerely, Mabel Chan Assistant Front Office Manager
"HK Fashion week 2015"
It was value for moneyGenuine Hotels.com guest review
Response by Butterfly on Hollywood Thank you for your feedback. We are seeking for every moment to provide comfortable and memorable experience to our valuable guest. We look forward to welcoming you back in the nearly future! Regards, Jenny lam Guest Services Manager
"Good Service and Excellent Staff"
Butterfly on Hollywood is located in an excellent location with many good eateries and night entertainment. around the corners. It’s also walking distance to the MTR station and ferry point to Macau. The downside of the hotel is the sound insulation need to be enhanced, but this is compensated by the good service of hotel frontline staff. They are […] friendly and doing their best to make you feel comfortable. Just want to take this opportunity to give my special thanks to Scott Hau for his good service during my stays (12th to 15th Jan 2015) Read moreGenuine Hotels.com guest review
Response by Butterfly on Hollywood Thank you for your valuable feedback and share hotel nearby information. We are more than happy to know we provided a very pleasant stay to you from our hotel location to our guest services. Especially Scott Hau who impressed you, we are so proud to have him in our team and we will definitely share your compliment to him. Regarding the insulation issue, we regret to have any inconvenience caused and we will further work out the improvement work to ensure a better environment and comfortable stay to our valuable guests. We cannot wait to see you again in the future! Regards, Jenny Lam Guest Services Manager
My husband and I stayed at Butterfly on Hollywood for 6 nights, on holiday. Our business room on the 2nd floor was surprisingly spacious (given HK standards), and very comfortable; we loved the Nespresso machine! The location is great for getting around the city. Hotel doesn't offer breakfast (or any other meals or drinks), but there are wonderful restaurants […] & coffee shops in easy walking distance. Read moreGenuine Hotels.com guest review
"Decent hotel in central location"
Decent hotel for the price paid. Room was small and certain features in the room looks like its due for refurbishing. However, for a short stay of 1-3 days, no complains.Genuine Hotels.com guest review
"Ideal hotel for a good nights sleep"
The hotel is a good place for a short stay. Close to the antique street and walking distance to soho. Not a great choice of food or drinking options in the immediate area. I had a good room with everything you need for a comfortable stay. The staff were very pleasant.Genuine Hotels.com guest review
Very efficient staff but my room was in poor condition - burnt marks on floor tiles, dirty looking base board, unable to switch off air-cond, poor sound proof.Genuine Hotels.com guest review
staff was able to check me in at 6am as they had an available room.Genuine Hotels.com guest review
"Excellent location is the arty part of town"
Staying 4 nights here was wonderful as staff were so helpful and friendly. I particularly want to say thank you to the front house desk who were superbly professional even in the cold weather. Fennie - you were really patient and your smile made my day. The rooms themselves were excellent. I opted for an upgrade to a larger one for the last two days […] and staff were accommodating in helping me change rooms without a fuss (because I was dissatisfied with the smell in the first one I was given) I love the little touches (soft and firm pillows), the extra cushion and the colourful glasses. All in, it was wonderful. Read moreGenuine Expedia guest review
Long stay，good serviceGenuine Hotels.com guest review
Location is great. Though traffic is terrible so finding taxi can be challenging. 8-10 minute walk to Sheung Wan MTR station. Close to Western Market and Man Po temple. Room in 1st floor (2nd for N. Americans) has no window but was spacious for a HK hotel room. Clean with a safe, mini fridge, microwave and kettle. However there was a strange humming […] sound that becomes more noticeable once it's lights out. I was exhausted during this trip so it didn't bother me but for light sleepers it will be a problem. Read moreGenuine Expedia guest review
"dirty, noisy, poor service"
worst experience, lots of noise at the middle of the night of shower n drainage, when we asked to change the room and guess what.. all the rooms were booked and the lady asked me to put plugs in my ears... wow! I am going to review this hotel on social media coz the pictures that they use online for advertisement of their hotel are totaly fake. They […] are all photoshoped. This hotel is not good and at bad location. And horrible thing is that we were told at check in time that they have upgraded our room to hollywood room already, knowing all about hotel rooms very well. 2204 room number, disgusting, dirty, noisy, poor service, not close to station at all. Dont even consider it! Its a positive review.. Read moreGenuine Hotels.com guest review
"Noisy stay with little sleep"
Our room was very noisy, especially when the room above was using the shower. Rooms are too small for comfort.Genuine Hotels.com guest review
Response by Butterfly on Hollywood Thank you very much for your time to review our hotel. Your feedback is extremely valuable to us. We will definitely take note about your comment regarding our sound proofing quality and seek for necessary improvement to ensure our guests can enjoy a relaxing stay. It would be a pleasure to welcome you back to our improved hotel! Regards, Mabel Chan Assistant Front Office Manager
"Good for short stay"
Stay at this chain ALOT. Always clean and great value.Genuine Hotels.com guest review
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