"Always a fan"
I always get great service at this hotel. Andy is so helpful and professional I really enjoy seeing him when I stay there. I stay there every time I go to Hong Kong because the location is great, the service is amazing, and the rooms are clean and comfortable.Thank you Butterfly Hotel!Genuine Hotels.com guest review
Location is satisfactory. Many antique galleries and a temple is located near the hotel. Main streets are five-ten minutes away by walk. Service of the staffs are good. Overall, it has cheap and reasonable price among hotels in similar level. Only one thing that I didn't like was sounds. Soundproof system was bad.Genuine Expedia guest review
"Good place to stay in expensive HK"
This is my second experience with the Butterfly chain. The entire chain has limitations, including extremely small rooms and no on-site restaurant. However, it's quite affordable by HK standards, with updated rooms, nice linens, and free wifi that works well. Overall it's a good compromise for the price and I'll stay there again. Butterfly on Hollywood […] is in a cool neighborhood with lots of shops and cafes just down the street. I think this location will be my "go to" notel in HK going forward. I strongly recommend paying a bit extra for the larger "deluxe" rooms, as they don't feel quite so claustrophobic. They don't have extra amenities, but are about 25% bigger. Read moreGenuine Expedia guest review
"Great for the price and location!"
The A/C was not as cold as I had hoped. And depending on who's next door it can be noisy.Genuine Expedia guest review
"I wouldn't go back"
First, I must say, the staff at this hotel was amazing. Everyone (including maintenance and housekeeping) were extremely polite, and helpful. Unfortunately, this was not enough to get me to return. The hotel had some glaring issues with cleanliness. The grout and some tiles in my shower were heavily stained, and the overall cleanliness of the hotel […] was a little lacking (definitely not a pig sty, but not the cleanest). The rooms were INCREDIBLY small. I would guess my room was smaller than 50 sqft. Although the bed was comfortable, it was very small. They also lacked any amenities, including a restaurant, fitness center, and business center. The neighborhood was alright, and I was able to walk to the more desirable areas, although it was a bit of a hike. I would recommend paying a little more to stay in a hotel with more amenities, in a more traveler friendly location. Read moreGenuine Hotels.com guest review
"Excellent Boutique Hotel in Soho"
I'm a sucker for boutique hotels in cool neighborhoods so my ratings are a little generous. One block away is a great coffe shop called Java Java and a few more blocks down is a very good Western Restaurant called Classifieds.Genuine Expedia guest review
"Perfect soho/Hollywood rd hotel"
great location, comfortable, clean, staff lovely and helpful, will definitely return.Genuine Expedia guest review
"Near to Soho Area"
The hotel is located in a great area, Hollywood Street, near to Soho area, Western Market and just walk distance to the train station. The rooms are smalls, that's why I didn't recommend this hotel for families, and I think if the owner puts attention on the upkeep and maintenance the hotel would be better ranked. Personal are very kindly and helpful […] and speak fluently English. Read moreGenuine Expedia guest review
Seamless service in a cool, clean, modern hotel in the best part of centralGenuine Expedia guest review
"Great Hotel, No complaints- Reviewer 22 yrs. old"
I stayed for 3 nights in a city view room with 2 beds and 3 people including myself. One of us slept on the floor (carpeted) and took some bedding from the supply closet which the maids left for us and folded when they cleaned. Location: Excellent. Less than 10 minutes walk to the Sheung Wan Metro station. Less than 10 minutes walk to the Soho district […] (bar area). Room: Space was just fine for 3 people, considering it is Hong Kong. 2 people for 2 beds would be more comfortable of course. The room was clean. The beds were hard, but not as softer than some I've slept on in China. The hotel lobby was small, but very nice. Service: Staff was very friendly, helpful, and spoke English. No complimentary breakfast, but there are good bakeries nearby. Read moreGenuine Expedia guest review
"Great location for the price and clean"
Rooms are small for sure but it is in such a great location in Old Hong Kong and within walking distance to everything including all the bars in La Kwan Fong. Prices are good for the location and it is still very comfy and clean.Genuine Expedia guest review
"Great for everyone"
I had an excellent stay at this hotel! Perfect location! Staff was extremely nice and helpful. Everything was really clean and organized. The room was very comfortable! I plan on staying there on my monthly trips to HK from now on!Genuine Expedia guest review
"Great staff, nice rooms"
Great staff, very helpful!! Rooms are a little small, but ok. Location is nice for walking and seeing the area.Genuine Expedia guest review
"lovely hotel but small double rooms."
Very clean and excellent staff but disappointingly small room for a double. Imagine 2 adult western men sharing a space smaller than most single rooms. But pretty good location and great service.Genuine Expedia guest review
This hotel just changed hands & is now called the Butterfly. Bad start, no breakfast, no newspapers, no room make up. I have stayed here many times but this is the last. I hate the name, it sounds like a place of ill repute & the service is a disaster! I'll never stay here again.Genuine Hotels.com guest review
"convenient and satisfied"
Good access to ferry terminal and MTR. Services by staff were very good with smiles.Genuine Expedia guest review
"OK place, didn't find anything out of the ordinary"
Room was a little small and for the life of me, could not get the hot water in the shower to work properly.Genuine Expedia guest review
"Great location, cozy rooms, but one issue."
Great location, cozy rooms. My one beef is that I'd requested a non-smoking room, and they put me in a room that was sometimes smoking, sometimes not-- it smelled strongly of smoke. Other than that, it was great. The do apparently have fully non-smoking rooms, so if that's important to you, make sure you get one.Genuine Expedia guest review
"Itty bitty tiny room."
The location was good. Right in the heart of old Hong Kong. And the price was pretty good. But the room was very tiny, the carpet was wet, the bathroom was not cleaned every day, and the window was also small. The lobby is almost non-existant. Although the price is good, my daughter has stayed at two other similarly priced hotels in Hong Kong that were […] better. Read moreGenuine Expedia guest review
"dirty, noisy, poor service"
worst experience, lots of noise at the middle of the night of shower n drainage, when we asked to change the room and guess what.. all the rooms were booked and the lady asked me to put plugs in my ears... wow! I am going to review this hotel on social media coz the pictures that they use online for advertisement of their hotel are totaly fake. They […] are all photoshoped. This hotel is not good and at bad location. And horrible thing is that we were told at check in time that they have upgraded our room to hollywood room already, knowing all about hotel rooms very well. 2204 room number, disgusting, dirty, noisy, poor service, not close to station at all. Dont even consider it! Its a positive review.. Read moreGenuine Hotels.com guest review
"Good for short stay"
Stay at this chain ALOT. Always clean and great value.Genuine Hotels.com guest review
Stayed in a Cityview room for 7 nights. Although the bathroom was rather compact, the main living space was bigger than expected for the price in Hong Kong and comfortable enough for two people for a week. Location is reasonable quiet, while being a short walk to nightlife, supermarkets, and transport. Would happily stay here again on future visits […] to Hong Kong Read moreGenuine Hotels.com guest review
I like the neighborhood. Many choices of eating places, with various kind of cuisine. Lots of amenities nearby, local shopping, wet market, supermarket, medical hall, etc.Genuine Hotels.com guest review
"Good little spot for a HK short stay"
Suprisingly good little hotel in a great area to explore the HK restaurant and bar scene. Staff are young,helpful and friendly with good basic knowledge of HK. As you would expect in HK, the rooms are small but comfortable and the standard amenities are all there with a few extra. All in all a good experience. Be prepared to walk from this hotel as […] taxis and traffic can be a challenge. Read moreGenuine Hotels.com guest review
excellent helpful staff ,great location in,sheung wan.rooms small but adequate,clean tidy and quiet.ideal for short stopover but not for longer stays.no hesitation in recommendingGenuine Hotels.com guest review
Pros: Very polite and helpful hotel staff. Cons: The room smells; Water heater not working well, either turning too cold or too hot while you shower.Genuine Expedia guest review
"Excellent stay butterfly on Hollywood, Hong Kong"
A very pleasant experience. Check in process was quick and efficient. When I asked if my room was facing the street (for noise level) or if it was quiet, I was told I would be upgraded to the 23rd floor - which indeed was super quiet ( important after such a long, overnight flight, from Europe). Clean room and very comfortable bed. Clean bathroom (shower […] only) with constant supply of hot water and good water pressure (2 things I always consider with a hotel review: mattress quality/did I get a good night sleep and water pressure/after a long day walking and exploring, was I able to recharge my batteries with a good shower! Staff were knowledge in terms of area (lots of cafes/restaurants), suggested things to see and do and were very helpful. Check out after 2 nights stay was straight-forward. If and when I visit HK in the future, I would happily check butterfly on Hollywood again Read moreGenuine Hotels.com guest review
"great location,,room a bit small"
great locations,,minutes to everything in central,,the staff were super friendly and very efficient. the rooms were quite small,which didn't bother me at all,,,but the sink is outside the toilet and the shower is very compact beside the toilet!!Genuine Hotels.com guest review
"Great for business"
Very pleasant and helpful staff, unfortunately no breakfast and no meals or room serviceGenuine Hotels.com guest review
Although is only 10minutes walk (if you know the roads well), the direction to the hotel not very clear. The partition of the walls not very good, we could hear people talking in the corridors in the night & the morning which is quite disturbing. It actually woke me up several time during the night.Genuine Expedia guest review
"Spacious and friendly service"
Good location. Walking distance to a lot of restaurants, bars etc. 5 min walk to MTR, 15 min walk to LKF. Very friendly service. Business room is spacious for HK at this price. Only complaint is that I was on level 1 and there was construction outside that was noisy. It would be good if they let me know that risk when I checked in and offered a higher […] level room. Read moreGenuine Hotels.com guest review
upon check in, the staff werent overly welcoming however pleasant i arrived in the room and called to change as single beds, in approx 10 mins i was in a new room there was one hotel staff member who was definitely going the extra mile, helped explain where to navigate the city, recommended places to visit and how to get around Very pleasedGenuine Expedia guest review
"Spacious and well equipped room"
The hotel staff were friendly and organised, the room was spacious with both small kitchen, work area and bathroom facilities. There are has many hotels I have stayed in, in this are of Hong Kong but this is by far the best in terms of amenities and space.Genuine Expedia guest review
Great location & Price. Very nice boutiquish style. Easy taxi anywheres. Plenty of food in walking distance.Genuine Hotels.com guest review
Great stay, helpful staffs, considering we are in Hong Kong.Genuine Hotels.com guest review
"Nice hotel about 15 minutes walk from Soho"
The hotel is located in the west of the central area on Hong Kong Island on the junction of Hollywood and Possession Street. Sheung Wan Metro and Western Market tram stop are about 5 minutes walk. It has no facilities but there are plenty of bars, restaurants and cafes close (including "208" opposite the front door which does a good brunch). The building […] is 25 stories tall with views of the city and other high rise buildings (like most in Hong Kong). Rooms are small but functional with comfortable double bed, large flat screen TV with international channels and shower only bathrooms. Not much space to move around once your luggage is in the room. Two Macs in reception with itinary suggestions and free wifi in room. Read moreGenuine Expedia guest review
The staff couldn't do enough for us. They lifted our bags up a few steps to the elevators and carried them out to the taxis outside. They also provided us with plenty of bottled water.Genuine Expedia guest review
"Short stay in HK"
Only 5 mins in taxi from airport -37 HK dollars Staff very welcoming and helpful on arrival We checked in early and had room on 19th floor Lifts quick Very quiet Lovely bathroom with huge shower Not big and no storage except fo hanging rail Ok for short stay Tea/coffee making facilities which is good because no coffee shop or restaurant in hotel Again […] staff very helpful on departure Read moreGenuine Expedia guest review
"Great location, friendly staff despite small room"
Our room was small although reasonably comfortable. We requested for a quiet room and were given one that is facing the park next door which was good. Staff was friendly and helpful. Great location about 5-10 minutes walk to Sheung Wan MTR (metro) station and tram links. Walking distance to Central too.Genuine Expedia guest review
"Good location for eating, walking and transport"
We found the hotel was perfect for our stay of two weeks. It had an upbeat and refreshing feel and lacked the pretentious stuffiness or ephemeral air often experienced in city hotels. The staff were helpful and friendly and super efficient when requests were made. On arrival we requested a quiet room and that is exactly what we got - everyone seemed […] as quiet as mice. The location was ideal for bus, tram, MTR and ferries and taxis were hailed by hotel staff when required. The air con was easily operated and there was always plenty of hot water throughout the day. The beds were very comfortable and linen was changed frequently which was a great plus. Refreshments were replenished daily with exemplary efficiency. The staff were thoughtful and attentive when I was ill and needed to spend time in bed to recover - very reassuring when feeling rough away from home. I would stay there again without hesitation. Read moreGenuine Expedia guest review
"Good Hotel except for Inside Room"
Great Hotel except room had no window felt like a jail cell Expedia should request only rooms with windows I would pay more but the Hotel said that is what was ordered by Expedia as cheapest roomGenuine Expedia guest review
"Butterfly Hotel review"
The room was really nice but the room was too cold and wasn't able to get the room warm enough with the air con.Genuine Expedia guest review
"Good hotel for location, and busy travellers."
We had a nice stay at the Butterfly on Hollywood hotel. We really liked the set up of the Quad family room, as my daughter and I have different routines with sleep etc and it gave us the individual space to do our own thing. The rooms are quite small, but as we didn't spend much time in the rooms, this wasn't a concern for us. The beds were really comfy […] and we loved the choice of soft or hard pillows left on the bed. The shower was also a good size and has an adjustable shower head which was good as I'm 177cms tall and could move it up to the height I needed. We also made good use of the fridge and kettle in the room, and the A/C was individually controlled which suited us as well. My daughter's room, which was the larger of the 2, had a slight musty smell which didn't bother her, but bothered me, so I took the slightly smaller room which was fine. We were also on the 23rd floor so had no problem with noise, although I could hear other guests moving around etc from her room, which was closer to the hallway and the other rooms. The staff were all lovely and very helpful, calling restaurants and making reservations for us, and giving us a later check out time on our last day. They were also good with giving us directions to follow and showing us on the map. We enjoyed our stay and would stay there again. Read moreGenuine Expedia guest review
Great place to stay as it's near some hip areas.The room was very attractively decorated but rather small(though this may be typical of Hong Kong).The bathroom was very small.The worst feature was that the walls were rather thin so we could hear 2 people next door talking--rather surprising for a modern hotel.Genuine Expedia guest review
"Very convienient location"
The hotel staff at the Butterfly were fantastic, they couldn't have been more helpful or friendly. Every enquiry or question we had for them was dealt with promptly in a very professional and friendly manner. Overall the hotel is very good value for money. The rooms were however extremely small compared the the places we have stayed in mainland China […] but I'm told this is normal for rooms in Hong Kong as real estate there is quite expensive. Also the showers don't have shower screens like most hotels. Instead you make do with shower curtains which do smell a bit. But overall a pleasant experience in a good location. Read moreGenuine Hotels.com guest review
"Leakage from the ceiling, fixed it .."
There was a leakage from the ceiling, told the staff and got,it fixed.. The staff were very helpful overall..Genuine Expedia guest review
"great valued experience"
hotel well located, staff excellent, room fairGenuine Hotels.com guest review
"Trendy boutique hotel"
The room we were put in was small but really cozy. It's got a nice view of the Hollywood park down below and it's really close to many trendy pubs and local restaurants nearby.Genuine Expedia guest review
Met expectations. The address is a bit miss leading it is not really in Central.Genuine Expedia guest review
"Simple & Clean"
I enjoyed the hotel. The rooms are of course small, but clean and nice. The hotel is in a great area to walk around in. Popular restaurant called 208 right across the street. I would stay again!Genuine Hotels.com guest review
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