They charged me for my room WHICH I already paid for thru expedia and the charges have yet to be reverse.Genuine Expedia guest review
"Old, dingy, and in major need of a remodel"
The rooms are not what the pictures look like. I'm sure this was a extremely nice hotel at one time but it is now run down. The carpet looks like its about 30 years old. The rooms are dingy, the walls had stains. It was not even close to worth it for the money. Could have stayed at a much newer hotel for a lot less money. I was less than impressed. […] Would not stay here again. On a lighter note the staff was friendly and helpful. Read moreGenuine Hotels.com guest review
"Beautiful hotel, beautiful location"
A lovely room overlooking the Kaerntner Ring. Luxury shopping and all the beauty of old Vienna at our doorstep. The hotel is simply beautiful - Art Noveau at its finest. The staff is very accommodating. Wish we could have stayed longer!Genuine Hotels.com guest review
"Great hotel easy to find"
we had a wonderful time in Prague and our hotel stay added to the experience. It was located within walking distance to many sight seeing attractions and both the train station and the city tram were right across the street which made traveling a little further easy to navigate. To top off an already wonderful experience, we happened to be staying there […] at the same time as the daili lama!! My sister was fortunate enough to have been included in a prayer session ans we both saw him several times in the lobby. Read moreGenuine Expedia guest review
"Great Location and Great Room"
On a deal on expedia decided to book this hotel (otherwise it was a little out of our price range). We went at a time when Vienna/Austria was having record high temperatures...and this was our only hotel that we had air conditioning....it was amazing! The staff were very friendly and helpful. The rooms were clean and inviting. We definately enjoyed […] our stay and would stay again if we can fit it in our budget again. Read moreGenuine Expedia guest review
"Great Option for Vienna"
We had a lovely stay at the Hotel Bristol in Vienna. The location is very convenient to all the great sites, and directly across the street from the Opera House. The staff was extremely helpful. The hotel should be classified as a small boutique in the deluxe category. While not necessarily first class a la the Sacher or Four Seasons, it was very pleasant […] and elegant. The rooms are small and bathrooms a bit cramped, but overall well appointed and cared for. The surrounding area is bustling with activity. The hotel was undergoing some renovations to the restaurants so we didn't eat there. Read moreGenuine Hotels.com guest review
"Location, location, location in Vienna"
We stayed at The Bristol in Vienna. The service is excelent, the location makes everything posible. Big help from Concierge, and doorman!!Genuine Expedia guest review
"Historic Hotel in City Centre"
The Hotel Bristol was centrally located in the heart of the city centre. Transportation to the hotel was easy via subway/airport train as the stop is just around the corner below the hotel (Airport to CityCenter change to U4, 2 stops to Karlsplatz).The staff was excellent and resourceful. The room was decent sized per European standards and the amenities […] were excellent. There was free internet access in the rooms and a chocolate on my pillow each evening to welcome me back from a day of meetings. The food was pricey at the hotel. I paid $43 US dollars for a small salad with grilled seafood and citrus, but it was delicious nonetheless. Fortunately, there are lots of dining options for those on a strict per diem and/or plan to stroll down the shopping quarter. Major perk. Starbucks a block away for my morning soy tea latte for taste of home. Would recommend the restaurant at the 24 hour hotel. Good food and a nIce outdoor dining atmosphere. A bit of a walk, but worth it. Read moreGenuine Expedia guest review
"I would recommend this hotel."
Staff was very willing to speak English & help out!Genuine Expedia guest review
"Welcome to Vienna"
Mecca for opera lovers, great for shoppers and tourists in general. Staying at Hotel Bristol places one in the middle of the glorious city of Vienna. Tram stops outside front door. The hotel is very elegant, makes one feel special just to walk through the doors.Genuine Expedia guest review
Very well-located, classic old style European hotelGenuine Hotels.com guest review
"Old world elegance across from Vienna State Opera"
Overall, we were very happy with our stay at the Hotel Bristol. We thought the food was really delicious. We bought the plan that included breakfast every morning - well worth it! The concierge was very helpful - getting us tickets to the Musikverein on a Saturday night. He also arranged for the hotel limo to take us to the airport; much better than […] a cab. Everyone was very polite and never failed to greet us upon entering or exiting. The hotel is close to the Staatoper, the Albertina & the Hofburg complex, the Musikverein, and so much more. I would definitely stay here again and cannot say enough about the wonderful treatment we received. Thank you!!!! Read moreGenuine Hotels.com guest review
"Watch for excluded services"
While this was a very nice hotel, please be aware that on top of the $300/night room, they charge $25 for 24 hours of internet access and $50 for breakfast which was not included in the rate.Genuine Hotels.com guest review
"Charming hotel in perfect location."
The hotel was beautiful, the room large, comfortable and attractive. It was across the street from the opera house and very close to art galleries, museums, shopping. A lovely hotel in a lovely city.Genuine Expedia guest review
"Great location - no wifi!"
The Bristol is perfectly located for visits to the Staatsoper and the Musikverein - short walks to both. But they want 9 euros/hour for Internet access, even in the public areas! The room was extremely warm and the only way to control the temperature was by opening/closing the window. Since our room faced the Ringstrasse, we got a lot of street and […] traffic noise with the window open. Read moreGenuine Hotels.com guest review
"Great hotel for couples and probably also families"
Great hotel, with great location and service. Stayed there with my wife 3 nights. We got a beatiful Delux room with great view to the Opera house. This Hotel has full return on the money you put into.Genuine Expedia guest review
"unfortunate guests at time of hotel renovation"
The hotel was good in many aspects however , we were offered a room where we had to climb two floors without elevator and walk through long interconnected corridors.Genuine Expedia guest review
"close to opera, shopping and cathedral"
the hotel is a very nice hotel about 1/2 block from the opera house. Its within a block of a nice shopping mall and starbucks. Its a short walk to the main shopping street. we were very pleased with this hotel and the service/ Everyone was very nice and helpful.Genuine Hotels.com guest review
fine hotel with great character. enjoyed our stay thoroughly.Genuine Expedia guest review
"Good hotel in vienna"
The location in perfect, old hotel but in very good conditions. Hotel staff does very well their job. Breakfast is to expensive.Genuine Expedia guest review
"Fine Old World Experience"
The Bristol is a first class operation and hotel. The staff was for the most part extremely competent and responsive. The premises were well maintained and the room was kept spotless. Chocolate every evening was an added touch. The only problem was on my final night when I really wanted something different and excellent in a restaurant and asked for […] a really good Mediterranean restaurant. I thought I might be directed to one in the heart of old town, which had looked appealing, but was told to go directly behind the hotel. I reiterated that I wanted a good one and was advised it was. It wasn't by any stretch of the imagination. Read moreGenuine Hotels.com guest review
"Good but expect to pay a lot for WiFi"
Fancy and convenient location. WiFi a little pricey (74 Euros for 5 nights).Genuine Expedia guest review
"A Quick Visit to Vienna"
A nice, smaller boutique hotel across from the Opera House in the old part of Vienna. Convenient to museums, shopping, fine restaurants and mass transit. Surrounding area is clean and safe. Only negatives were that the hotel breakfast was expensive at Euro 35 pp plus but fortunately there was a Starbucks nearby, drinks at hotel bar were expensive and […] wifi at Euro 19 per day was expensive. Small but adequate fitness room. Read moreGenuine Expedia guest review
This is what a 5-star hotel should look and feel like. Charming old world decor, friendly and helpful staff, and perfectly located near all the old city historical attractions, excellent restaurants, and public transportation.Genuine Expedia guest review
Very professional & polite staff. Hotel location is perfect for the inner ring.Genuine Expedia guest review
Very central hotel; beautiful entrance and friendly staff. Did not really use the facilities because so busy being a tourist! However, room was poor, felt like we were in the downtrodden part of the hotel, really hot and could not get the room temperature down. One sink did not drain properly. On the last morning the people in the flat upstairs, which […] apparently was not part of the hotel, decided to move furniture at 7.00am. Complained and left with a "Bristol cake" but given we had told them on arrival that the room was poor, we felt they could have reacted earlier. Read moreGenuine Expedia guest review
A warm welcome from the staff, a gorgeous room in a very central location 10/10!Genuine Expedia guest review
"How the other half live !"
The Bristol Hotel advertises some rooms at almost £1000 a NIGHT! You won't be surprised to learn that we didn't pay anything like that. In fact we phoned Expedia because we thought they'd made a mistake...£800 for a week. They hadn't got it wrong, they had just, as they said "got us a good deal". The room wasn't overlarge but it was stunningly appointed, […] with a chandelier hanging in a beautifully decorated room. The hotel itself is immaculately clean and shows no trace of being tired or in need of TLC. If you look at the fire-escape chart on the wall you will see why some of the SUITES are about £1000 a night; they're humungous, but photos in the hotel brochure make all rooms appear equally good, just some are a lot bigger. For those who are inexperienced with Vienna (as we were) it is the home of very rich people, with shops and restaurants catering for them! However, opposite the hotel (part of the Vienna Opera House building) is a lovely street café where we sat and ate breakfast (and frequently lunch and dinner) EVERY DAY for 8 days. Breakfast is 30 euros per person in the hotel but we had delightful breakfasts for 1/3 that, watching the world go by (very slowly) as Austrians appear to live their lives even slower than us Suffolk people. As stated, our week cost us about £800 for the hotel and about £50 a day for our, very excellent, food. Restaurant eating was much more expensive, of course, about £100 for a full 3 course meal. Read moreGenuine Expedia guest review
"Classic stylish hotel with mod cons"
The Bristol is in an ideal location, next to the opera house and one minute from the subway , around the corner from the large shopping mall and eateries. The breakfast, while expensive, is all you could reasonably need. The staff are dressed from the 1920's and the service is a reminder of days gone by. They can't do enough for you and are always courteous. The […] decor is elegant and timeless. There only seems to be one lift but magically, I never waited too long. The rooms are compact but OK. Like most Austrian and German hotels the only TV station in English is CNN, one decent English language station would have been a relief. The gym is small and lacks weights. Read moreGenuine Expedia guest review
"Perfect hotel for exploring Vienna"
Hotel Bristol is ideally situated for exploring Vienna and is easily reached by public transport from the airport. The Hotel benefits from excellent facilities and a very high standard of decor throughout. Without exception, the staff were friendly, helpful and professional. Highly recommended.Genuine Expedia guest review
"Fabulous hotel near city centre"
Beautiful hotel near all the main sights with lovely original decor, very luxurious. Convenient for all the major places to visit, walking distance to the centre, lovely hotel bar open late, staff were very helpful.Genuine Expedia guest review
"Great hotel, very close to the U-bahn and sites."
Loved the free shoe shining and location. Clean room, free chocolates with turn down service. Had to leave heavy clunky key at front desk every time you want to come and go - not the ideal situation, would have rather done without that.Genuine Expedia guest review
"Nice hotel great location"
Staff were very friendly. Room was a little tired and we could hear people talking in the next room so not that private. But overall the experience was good with no travel problems and the collection at the airport by the transfer taxi was very efficient and friendly.Genuine Expedia guest review
"Close to local transport"
If you want to be near the city centre all the sights and close to the transport city good Restaurants then this is the place. The hotel was lovely clean comfortable with very polite Helpful staff. What I didn't like is wanting to charge me 19 euros to watch a film on TV and also for the internet. I think that was pretty mean. I dnt recommend eating […] in the restaurant as the Service wasn't attentive menu given to me after 10 or 15 mins where I had to ask twice the food was slow and very over priced. 17 euros for a slice of smoked salmon chopped up when I was expecting a grilled salmon accompanied by perhaps some sort of garnish given that it was a Main and not a starter. I had food in much better places and the breakfast was ridiculously over priced too.overall I was happy with my stay however. Read moreGenuine Expedia guest review
"Grand Old Luxurious Hotel"
We really enjoyed our short stay at the Bristol, the hotel is very grand and comfortable and the staff were very friendly and provided excellent service. The food in the restaurant was really good; typical Austrian with an International flavour. We were very happy with our room which was beautifully equipped and quite spacious. The hotel is very conveniently […] located on the Ring; right next door to the opera with all the attractions of the Old City within easy walking distance. The only complaint I have is that they allow (actually encourage ! ) smoking in the lovely little bar next to the reception area. This goes on even when food is being served in there which I understand is against Austrian law. Since very few places in the vicinity allow smoking this makes the bar a magnet for smokers, particularly cigar smokers, and the atmosphere quickly becomes unbearable as soon as a few people gather. This made it impossible for me to enjoy the bar, and apart from the restaurant, there is nowhere else in the hotel where you can get a drink. Surely it is time for the Bristol to catch up with the rest of the civilized world and ban smoking in all public areas - if only for the sake of the health of the bar staff ! Read moreGenuine Expedia guest review
The reason for our trip was to go to a Viennese Ball, a once in a life time opportunity for us. The hotel was chosen mainly because of it's location to the ball but it far exceeded our expectations and unexpectedly turned our trip into one of complete luxury. The staff were impeccable, the food was exceptional and the hotel was immaculate.Genuine Expedia guest review
"Grand hotel in a grand city"
Centrally located in this city, all amenities we'll kept and all staff very correct and helpfulGenuine Expedia guest review
"A classy base for visitor to Vienna"
Superb hotel with opulent classic décor; quiet, clean, and great staff. We had a large room with balcony overlooking the Opera House. Wonderful location on the Ringstrasse within walking distance of so many major attractions in Vienna. When they found out we were on our honeymoon, we received a bottle of bubbly gratis! Having been fans for more than […] 40 years, our only regret is that we didn't find out Leonard Cohen was staying in the room next door after his great concert at the Weiner Stadthalle until he had left. Photos on their web site do it justice, here is one of the lift - a wonderful study in marble, brass, mahogany, leather and mirrors. Read moreGenuine Expedia guest review
Staff very attentive and helpful. Paintwork a little worn in areas. Location excellent for everything. Saturday night into Sunday morning very noisy outside which we hadn't noticed any other night. Air conditioning kicked up quite a dust but very welcome in temperates we had, would not have slept without. Housemates very eager to access room but rectified […] once we came across door hanger. Read moreGenuine Expedia guest review
Very polite and helpfull staff. Traditional furniture but nicely refurbished rooms and bathrooms. I will come back again to Bristol hotelGenuine Hotels.com guest review
Excellent traditional comfort and service. All staff very helpful. Just across the road from the Opera.Genuine Expedia guest review
"Great traditional hotel"
Lovely hotel in central location excellent levels of serviceGenuine Expedia guest review
very comfortable classic hotel with excellent service. Prices of food/drinks extortionate.Genuine Hotels.com guest review
"Great hotel in great location"
The staff were extremely helpful and recommended visits and restaurants. They even told us which restaurants neede to be booked and then booked them for us. We were given a brochure advertising an Easter market at Schonbrunn Palace, and the concierge mentioned that we might like another one in the city.They were both good!Genuine Expedia guest review
"A Great Hotel in the Best Location"
An excellent hotel in the very best location. The room was beautifully furnished and provided a very comfortable base from which to enjoy Vienna. Staff were very friendly and helpful. We always had breakfast out as we wanted a light meal before enjoying the delicious meals available in Vienna. Hotel prices for breakfast were too high for our purpos […] es. Read moreGenuine Expedia guest review
"Great stay at the heart of Vienna"
Beautiful hotel and great staff. Downside was no kettle in the room.Genuine Expedia guest review
"Great Hotel central position"
Great hotel staff very helpful and friendly room clealiness superbGenuine Expedia guest review
Room lacked tea making facilities or WIFI both of which would be expected for a hotel of this quality. I would rather make early morning tea myself than have to call for room service.Additionally, our room was on the Mezzanine floor which didn't have direct access from the lift/stairs and therefore had the air of back stairs to it. The corridor to the […] room were a little tired. Read moreGenuine Expedia guest review
今回はオペラ座で２公演観るために４泊しました。オペラ座まで１分もかからない立地は貴重です。公演後もレストランやバーが開いています。ネクタイをして近くのi居酒屋等に行くのもちょっとと思うときはここのお洒落なレストランが最適です。またここの駅カルルスプラッツは地下鉄や市電も線が多くて観光にも便利です。ホテルのサービスはもちろん一流です。次回も利用するつもりです。（２７・４・２０１４)Genuine Hotels.com guest review
"Unser Aufenthalt in einem Top- Hotel"
Wer ein Hotel mit einer Jugendstil- Einrichung und sehr guten Service liebt, liegt hier genau richtig. Das Hotel liegt zentral (Straßenbahn, U-.Bahn, Taxi, Bus etc.), ist aber sehr ruhig. Auch die Ausstattung der Zimmer liegt im oberen Bereich (Fernseher, Große Bad mit Badewanne usw.). Zum Flughafen sind es ca. 30-45 Minuten Fahrzeit.Genuine Expedia guest review
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