All hotels in Vienna, Austria
1 room, 2 adults
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Kaerntner Ring 1, Vienna, Vienna, 1010, Austria, ‏‎800-491-6126
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4.4 / 5Excellent

Score breakdown (from 93 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.4
  • Condition
    4.1
  • Neighborhood
    4.6

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Great stay at the heart of Vienna"
Beautiful hotel and great staff. Downside was no kettle in the room.
Genuine Expedia guest review
Other trip Nov 26, 2012
Mike
GB
5.0 / 5Outstanding
"Great Hotel central position"
Great hotel staff very helpful and friendly room clealiness superb
Genuine Expedia guest review
Other trip Sep 25, 2012
A Traveler
GB

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"最高の立地条件"
立地条件はリンクとケルントナー通りに沿い、オペラ座の隣と云う最高のもので、伝統的な中に設備は近代的でした。ただ、エレベータが1基だったので、少し時間が掛かることがありました。
Genuine Hotels.com guest review
3 night romance trip Jun 27, 2015
Kenji
JP
2.0 / 5Fair
"Gute Lage, veraltetes Zimmer, schlechtes Bad"
Preis-/Leistungsverhältnis eindeutig nicht ok. Wir hatten zwar "normale Kategorie" gebucht, immerhin 315 € pro Nacht und das für ein Zimmer ohne Frühstück. Das Zimmer klein, kein Kaffee- bzw. Teeaufbereiter im Zimmer (heute Standard bei 5 Sterne!), das Bett ok. Das Bad eine einzige Katastrophe: klein, Duschen in der Badewanne mit Vorhang, eng, ein Waschbecken. Bis die Wassertemperatur reguliert war, war das Bad eine einzige Sauna, alles angelaufen. Erst mit deutlicher Pause und offener Tür war die Sicht im Spiegel wieder möglich. Alle Türrahmen sind derart verratzt, dass es eine Schande ist. Das Hotel schwer renovierungsbedürftig. Wir haben versucht das Zimmer zu wechseln, scheinbar nicht möglich, "da das einzige renovierte Zimmer in dieser Kategorie schon belegt war" (Auskunft Rezeption). Das Personal freundlich, zum Teil hilfsbereit, die Lage gut, die Sauberkeit durchschnittlich. Aufgrund dieser Umstände haben wir keinerlei weitere Leistungen in Anspruch genommen, zum ersten Mal bei unseren vielen Reisen. Sonst gehen wir gerne in die Hotelbar, zum Frühstück oder ins Restaurant. Hier nicht.
Genuine Expedia guest review
Other trip Jun 1, 2015
Carmen
DE
3.0 / 5Good
"オペラファンなら"
パリオペラ座のとなりのインターコンチネンタルみたいに、ウィーン国立歌劇場となりの立地。オペラファンなら一度は泊まりたいけど、コスパはあまりにも低い。一度だけで十分です。
Genuine Expedia guest review
Other trip May 4, 2015
ポヨ
JP
5.0 / 5Outstanding
"オペラ座の前でリンクとメトロの弁が最高!"
歩いて旧市街の散策にはもちろん、リンクの停留所が目の前で、メトロも乗りやすく、言うこと無いです。レストランも余るほどあり、ケバブの売店、スタバも近く、何より快適さが違います
Genuine Expedia guest review
Other trip Sep 16, 2014
にしかずき
JP
4.0 / 5Excellent
"オペラには最適の立地"
今回はオペラ座で2公演観るために4泊しました。オペラ座まで1分もかからない立地は貴重です。公演後もレストランやバーが開いています。ネクタイをして近くのi居酒屋等に行くのもちょっとと思うときはここのお洒落なレストランが最適です。またここの駅カルルスプラッツは地下鉄や市電も線が多くて観光にも便利です。ホテルのサービスはもちろん一流です。次回も利用するつもりです。(27・4・2014)
Genuine Hotels.com guest review
4 night family trip Apr 27, 2014
A Traveler
JP
5.0 / 5Outstanding
"Unser Aufenthalt in einem Top- Hotel"
Wer ein Hotel mit einer Jugendstil- Einrichung und sehr guten Service liebt, liegt hier genau richtig. Das Hotel liegt zentral (Straßenbahn, U-.Bahn, Taxi, Bus etc.), ist aber sehr ruhig. Auch die Ausstattung der Zimmer liegt im oberen Bereich (Fernseher, Große Bad mit Badewanne usw.). Zum Flughafen sind es ca. 30-45 Minuten Fahrzeit.
Genuine Expedia guest review
Other trip May 7, 2014
A Traveler
DE
4.0 / 5Excellent
"Hervorragendes Hotel durch die Nähe zur Staatsoper"
House-Keeping sehr bemüht, Concierge in jeder Situation souverän und hilfreich. Telefonbenutzung führt zu astronomisch hohen Kosten. Selbst im 4. Stock ist das dezente Rumpeln der U-Bahn nicht zu überhören.
Genuine Expedia guest review
Other trip May 3, 2014
A Traveler
DE
4.0 / 5Excellent
Wir haben uns sehr wohlgefühlt im Hotel Bristol.Die Lage ist ideal da die Innenstadt zu Fuß zu besichtigen ist. Wir gaben mit der Familie diese Reise unternommen
Genuine Venere guest review
Other trip May 2, 2014
A Traveler
DE
5.0 / 5Outstanding
"Hotel de tres bon standing a recommander"
Hotel de centre ville tres bien placé .Tout esr parfait mais petit déjeuner trop cher; apprendre ailleurs
Genuine Expedia guest review
Other trip Apr 11, 2014
gilou
FR
5.0 / 5Outstanding
"Fantastisk hotel - intet mindre."
Skønt hotel, der i den grad fanger den historiske og kulturelle stemning, som Wien er indbegrebet af. Hotellet er ikke bare fantastisk smukt, personalet er og meget hjælpsomt og høfligt. Selvom der er tale om en luksushotel, så er personalet heldigvis "down to earth" og det føles ikke eksklusivt på den "ulækre" måde. Tager vi til Wien igen, vil vi gerne bo her igen - hvis vi kan få en lige så god aftale igennem Expedia, som vi fik i denne omgang.
Genuine Expedia guest review
Other trip Apr 7, 2014
Jens
DK
5.0 / 5Outstanding
"Excellent séjour"
Hotel haut de gamme pour un budget raisonnable grâce à expedia. L'établissement est idéalement situé au centre ville a coté de l’opéra.
Genuine Expedia guest review
Other trip Mar 18, 2014
Sylvie & JC
FR
4.0 / 5Excellent
"Meget bra og komfortabelt hotell"
Unn deg et snev av luksus midt i Wien. Komfortabelt hotell og svært hyggelig og profesjonell betjening
Genuine Expedia guest review
Other trip Mar 17, 2014
A Traveler
NO
5.0 / 5Outstanding
"sehr zentral"
nur eine sehr schöne Nacht, sehr freundliches und hilfreiches Personal
Genuine Expedia guest review
Other trip Mar 16, 2014
A Traveler
DE
5.0 / 5Outstanding
"Direkt neben der Oper"
Traditionshaus mit Flair direkt neben der Oper; freundliches, nettes und sehr zuvorkommendes Personal - gerne wieder
Genuine Hotels.com guest review
2 night trip Jan 3, 2014
A Traveler
DE
4.0 / 5Excellent
"オペラ座に近い"
オペラ座のすぐそばで非常にいいロケーションでした。部屋もとても綺麗でクラシカルな雰囲気の素敵なホテルでした。 水回りがあまりよくなかったかな。
Genuine Hotels.com guest review
2 night romance trip Dec 1, 2013
A Traveler
JP
4.0 / 5Excellent
"ウィーン観光に至便"
 ウィーンの中心街は、ウィーン国立歌劇場前からシュテファン大聖堂まで続くケルントナー通り。幅の広い通りの両側は美しい建物や高級店が軒を連ねる、東京で言えば銀座と言うことになろうが、中心部にはカフェが広がる歩行者天国で、その解放感と歩く楽しさはシャンゼリゼにも勝る。ホテルブリストルは、そのケルントナー通りを挟んで、歌劇場の隣にあり、歌劇場のみでなく、ウィーンフィルの拠点の楽友協会ホール、ハプスブルク家の居城ホーフブルクもすぐ近くで、さらに、ホテルの前から、路面電車、地下鉄に乗れば、ベルヴェデーレ宮殿、シェーンブルン宮殿も近く、ウィーン観光には至便の場所にある。ホテルは、部屋も綺麗で広いし朝食もとてもおいしかったが、不満だったのコンシエルジュで、ウィーンからプラハへの航空券の手配を頼もうと思ったが、航空券の手配の仕方を知らなかったのか、してもらえず、止むやむを得ず、ホテル近くの航空代理店Ruefaに行って自分で予約をした。有名な高級レストランのコルソーは改修中で、改修後はより豪華なレストランに生まれ変わるという。
Genuine Hotels.com guest review
5 night romance trip Oct 11, 2013
Heron
JP
4.0 / 5Excellent
"街のど真ん中"
古いホテルで水道は混合栓でなくお湯は弱いので苦労しました。初日の部屋はシングルでしたが超デカベッド部屋がエレベータ横で最初雷でも。と思ってねたのですがねているうちにエレベーター音だと気が付きました スタッフ用のエレベーターでした 次の日はダブルベッドのへやでしたが かえてもらいました
Genuine Hotels.com guest review
2 night trip Aug 28, 2013
すんちゃん
JP
4.0 / 5Excellent
"足場のよさと伝統のホテル"
古い建物だがロケーションのよさと管理が行き届いており快適に過ごすことができた。 3泊したが時々団体客でロビーが埋まるなどのことがあったが全般にはお勧めのホテルです
Genuine Expedia guest review
Other trip Aug 12, 2013
T&T
JP
5.0 / 5Outstanding
"Tolles Hotel, super Lage"
Tolles Hotel, super Lage und äußerst freundliche Mitarbeiter
Genuine Expedia guest review
Other trip Jul 6, 2013
A Traveler
DE
5.0 / 5Outstanding
"Wunderschönes Stadthotel"
Sehr freundliches und zuvorkommendes Personal. Saubere und wunderschöne Zimmer.
Genuine Expedia guest review
Other trip May 5, 2013
A Traveler
DE
4.0 / 5Excellent
"ウィーンに行くならここ!"
最初に案内された部屋に入ると、すでにほかの人が使っているようで、スーツケースが置いてありました。すぐに別の部屋に入れ替えていただきましたが、このようなトラブル対応の時のスタッフの対応/態度には好感が持てました。
Genuine Expedia guest review
Other trip May 3, 2013
Hiropee
JP
5.0 / 5Outstanding
"Parfait pour un week-end en amoureux"
Propre et idéalement placé. Au pied de tout. À recommander.
Genuine Expedia guest review
Other trip May 2, 2013
A Traveler
FR
5.0 / 5Outstanding
"短期滞在のウィーンならここしかない"
素敵なホテルですが、とにかく場所がいいです。オペラ座の向かい、ホテルザッハーの横、王宮まですぐ、メインのショッピングストリートの起点。 ウィーン乗換の一泊に利用したのですが、17時くらいについて、9時前に出発する日程でも、 オペラ鑑賞・一番有名なお店のシュニッツェルを食べる・ホテルザッハーのカフェでザッハトルテを食べる と、とても楽しめました。早起きしたら、王宮も見にいけた…。 到着するなり頼んだら、オペラのチケットはコンシェルジュがすぐ取ってくれましたよ。 ホテル内のレストランは、良いレストランで格も値段も高いようなので、シュニッツェルみたいなジャンキー系じゃなくて、ちゃんとしたとこでちゃんと食べたい人はそちらが良さそうです。
Genuine Expedia guest review
Other trip Apr 30, 2013
shella
JP
4.0 / 5Excellent
"der Service ist hervoragend und das Personal sehr"
Sauberkeit 1a , Service super, und die Lage des Hotels könnte nicht besser sein
Genuine Hotels.com guest review
3 night trip Apr 24, 2013
luru
DE
5.0 / 5Outstanding
"最高のロケーションです"
とても便利この上なく、必要なものはすべて揃ってます、スタッフの対応も満足できるレベルです! 値段の割に部屋も広く、オペラ座の正面すべて徒歩圏内という最高のロケーションです。
Genuine Expedia guest review
Other trip Mar 3, 2013
ヒサボン
JP
5.0 / 5Outstanding
"Un hôtel parfait pour les amateurs d'histoire"
Un hôtel historique (construit au XIXème) bien renové sans effacer les belles marques du passé.
Genuine Expedia guest review
Other trip Feb 26, 2013
A Traveler
FR
4.0 / 5Excellent
Bel hôtel,très bien situé.Nous avons été extrêmement décus toutefois par le dîner de Noel,immangeable, indigne d'un grand hôtel.
Genuine Hotels.com guest review
5 night family trip Dec 24, 2012
A Traveler
CH
4.0 / 5Excellent
"buono per un breve soggiorno"
Il personale dovrebbe avere una conoscenza maggiore della lingua italiana.
Genuine Expedia guest review
Other trip Dec 11, 2012
roberto
IT
4.0 / 5Excellent
"Ok hotel nær den gamle bydel"
Værelset var for lille og trangt. Servicen udmærket. Prisen for morgenmad, 5 o´clock tea meget høj. Dejlig beliggenhed og fin service i receptionen.
Genuine Expedia guest review
Other trip Dec 6, 2012
A Traveler
DK
5.0 / 5Outstanding
"音楽好きにはもってこい!"
少し古い感じを受ける人もあるかと思うが、私にとっては良き時代の雰囲気がありとても良かった。 ロケイションもオペラ座のすぐ前なので、この季節(11月末)にもかかわらずコートもなしでサッといけ都合が良い。クロークに預けたり、また受け取る際けっこうな時間がかかることが多いので。 朝食も充実している。 今度ウィーンに行くときにもまた落ち着きのあるこのホテルに泊まるつもりである。
Genuine Expedia guest review
Other trip Dec 1, 2012
SALA
JP
5.0 / 5Outstanding
ミュンヘン、ウイーン、パリと旅行しましたが、そのホテルの中で最もポイントが高く、値段もリーズナブルでした。お勧めです。ただ朝食の質が、昨年の冬より落ちている?感じがしました。
Genuine Hotels.com guest review
Other trip Sep 4, 2012
A Traveler
JP
4.0 / 5Excellent
"ロケーション抜群"
ロケーションが良かったです。トラムにも地下鉄にも乗りやすい場所で、夜間の散歩にも最適です。朝ご飯も他のホテルより良かったですが、朝はCafeで食べた方がお勧めです。
Genuine Expedia guest review
Other trip Sep 3, 2012
Hiko
JP
3.0 / 5Good
Genuine Hotels.com guest review
2 night business trip Feb 27, 2015
Mohammed
US
3.0 / 5Good
Genuine Hotels.com guest review
4 night trip May 25, 2013
A Traveler
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
3 night trip Dec 18, 2012
A Traveler
US
2.0 / 5Fair
Genuine Hotels.com guest review
4 night trip with friends Aug 10, 2014
A Traveler
IE
5.0 / 5Outstanding
Genuine Hotels.com guest review
4 night business trip Jun 8, 2015
Artem
DE
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip May 1, 2014
A Traveler
HR
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip Feb 5, 2014
A Traveler
RU
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night trip Apr 4, 2013
M Davidsen
DK
1.0 / 5Poor
Genuine Hotels.com guest review
3 night trip Nov 16, 2012
A Traveler
CH

TripAdvisor reviews for Hotel Bristol Vienna

Overall rating:Based on 852 traveler reviews

Most recent traveler reviews:

Overall Rating
"Classic Vienna Hotel"
09/01/15 John W Norwich
Stayed for long weekend. Hotel was as billed - grand hotel located right next to the Opera House. Easy access to metro, city centre, sights, etc... Sayed in a classic room which was very comfortable. Food, particualrly breakfast was excellent served in the stunning Bristol Lounge. Dinner was good too, we choose the bouillabaisse as a starter. I would have as a main course by itself next time it was fantastic. Only minor issues were the wi-fi refused to work in our room (377). It would work everywhere else in hotel, but not in our room, despite serveral visits by hotel staff. Eventually gave up trying - slightly disappointing for such an otherwise good hotel. Also note that the small, beautiful panelled bar allows smoking which makes it fairly uninhabitable for non-smokers.
Overall Rating
"Best hotel in our 2 week European trip"
08/28/15 Riddhi M
We stayed at hotel Bristol for 2.5 days in June 2015. The room we had initially booked was the basic room. When we checked in we were slightly disappointed since the room looked quite dated, but I guess that was the whole concept of the hotel. We later upgraded to one of the modern rooms on the first floor. The room was probably the best hotel room I have ever stayed at in my life. The whole decor was modern and contemporary. The bathroom was spacious as well. Location wise this hotel was perfect. Steps away from several restaurants and the shopping street. This hotel is right opposite the opera. There is also a train station at the end of the street which makes it convenient if you want to travel to the other tourist spots. The breakfast was included in our room rate but would not pay extra money for it. Overall, would certainly recommend this hotel.
Overall Rating
"Great hotel in a GREAT location"
08/23/15 Ashley C
This hotel is beautiful. I was very impressed. The service was wonderful as well. My only complaint was the air conditioning not working that great but i guess that's pretty standard in Europe. Being an American, I am not used to that and being that it was August, my room was quite warm. Also, because of the lack of substantial air conditioning, the room had a musty smell. Other then that I really have no complaints about this hotel. It really was a beautiful hotel and directly across the street from the Opera House. Really you couldn't ask for a better location in Vienna.
Overall Rating
"Excellent experience "
08/23/15 Ahmed A
I checked in to Bristol Hotel on 21/8/2015. The check in was very smooth. My Room NO was 40 . I liked the option of selecting the deposit method either cash or credit. The room was very good in size and decorations was amazing. In the room i found an extra bed for free although i did not ask for. When I checked in no charges for kids been applied which is great . I liked the breakfast selection of the buffet. The staff are friendly. The cleaning of the room is twice a day and the arrangement for the second cleaning gives an insight to go sleep. Thanks for the management of Bristol Hotel for taking care of their guests and give attention for the small details. I love it and you should try it!
Overall Rating
"The Highlight of a 3 city trip!"
08/18/15 rj3r CT
Traveled to Vienna, Prague and Budapest in mid April with two adult children and two teenage grandchildren. The Bristol Hotel was FABULOUS! I was spoiled as we were in a two bedroom suite with a balcony overlooking the opera house. The rooms were elegant, huge, and very comfortable. The staff is accommodating and friendly. The location couldn't be better for sightseeing. And the breakfasts.... wow! the buffet has everything you can imaging, and the gorgeous wood-paneled dining room is extraordinary. Yes, we had sacher torte around the corner, bought merangues, ate schnitzel, and walked EVERYWHERE. But, couldn't wait to go back to that amazing suite!
Overall Rating
"Excellent service"
08/17/15 Nikolaos V Athens, Greece
Glad I was in is hotel. Easy to reach points of interest and very close to market. Also went by foot at the history museum and Natural history museum. All Greeks should go to adios stefanos church and at the tavern where 'Φιλικοι' had meetings.
Overall Rating
"Pleasant stay"
08/16/15 HJCA San Francisco, California
Stayed in a deluxe room with the Opera house view which was the highlight of our stay. The room also has a small balcony facing right of the big screen of the opera house and we watched the last show of the season there. Very convenient location with bus/subway stations almost right out of the door. You can also buy the vienna pass at the concierge (with a small fee as I remember).
Overall Rating
"Sweating it out in Vienna"
08/15/15 Lisa S
Our room was hot, stuffy, stinky and very dark. Think we must have been over the kitchen constant cooking smell in hallways. Air conditioning not working well but in fairness Vienna is going through worst heatwave in two hundred years. TV was hidden behind the door to the hallway to bathroom and closet. When the closet door was opened far enough to get into, it hit the light fixture. The bed (two twins pushed together) was quite comfy. The whole place was very tired and dark. Staff was very pleasant and tried to please. Not a five*****star hotel.
Overall Rating
"Bristol is a wonderful hotel"
08/12/15 Mike A Miami
Great old hotel,perfect location. It as elegant as the neighborhood it is in. The staff is very nice, rooms large and elegant although ac is not perfect. Concierge was very good by Starwood standards. Would come back in a heartbeat.
Overall Rating
"Perfect atmosphere, location and service"
08/11/15 Marek P Prague, Czech Republic
Hotel is located in the very heart of city center and has a very special charm and atmosphere of old times while even us as a young couple just loved it. Generelly excellent service, specially charming concierges Dieter and Thomas who made for us all the nice touches and reservation at Gasthaus zur Oper where I have had best schnitzel ever.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews