"Convience of location"
They charge 10 euro for Wifi that didnt even work in the room. The breakfast is good but 30 euro (which is absolute robbery). The shower is weird and contains 5 different dials. The hotel is located attached to the Frankfurt airport so there is that convenience. Oh, their pillows are paper thin and require stacking 2 of them. Also they dont use a bed […] sheet other than the fitted sheet. I guess im used to american conviences where you have a fitted sheet, then bed sheet, then blanket. Read moreGenuine Hotels.com guest review
I wish there would be better signage leading to the hotel entrance. I circled the airport trying to find the lobby to drive up to! The hotel and personnel were great!Genuine Hotels.com guest review
"Shertaton Frankfurt Airport Hotel"
Nice very clean quiet functional room. room. Train station located in airport terminal. Staff extremely helpful and courteous. Will stay here again if I need a hotel close to the airport.Genuine Hotels.com guest review
"Sheraton Frankfurt airport"
Only reason for this hotel is if you are flying from terminal 1. If you are going out of 2 better to cab in from outside. Right next to train station and close to rental drop off. Front desk is awful slow. Room is big by European standards. Towels are terrible.Genuine Hotels.com guest review
The hotel was convenient and the staff was helpful. We ate in the Taverne Restaurant and the service and food was good but it took forever to get our meal.Genuine Hotels.com guest review
"Location but pricey"
The location is great in that you don't have to go hunting in Frankfurt and avoid the hassles of taxi or train. But it is overpriced. Wifi is available only in the lobby. Food is a problem.Genuine Hotels.com guest review
"Worn Towels and one bar of soap"
The towels were on a Motel Six scale and one bar of soap was shared between the bath tub and the sink, a very cheap image.Genuine Hotels.com guest review
"Great overnight hotel for FRA airport"
Hotel has all the amenities required for an overnight stay, including an hour-by-hour rate for late checkout. On site restaurants open from 6am until 11pm and offer prompt (and tasty) service. Gym open 24x7 with a large selection of machines and a shower. Room is big. Comfy bed. Bathtub and shower. Valet laundry, including express overnight service. […] Internet WiFi available for an additional surcharge. Claimed to be free in lobby but I didn't try. Location is great for overnight stay between flights, but can also be a lodging point for visitors to town. Literally across the street from the terminal building of FRA airport terminal 1. Access from airport check-in area through escalator and a roofed bridge that takes you to hotel lobby. Train station is located right under the hotel where you can take a 20 min train to Frankfurt city center. Staff speaks perfect English and is polite and helpful. Rich breakfast menu available either buffet style or a-la-carte. Read moreGenuine Hotels.com guest review
"Stay before flight out"
All good, even spa with steam room and sauna. Only disappointed in extra charge for WIFI in room. Restaurant had excellent meal and service.Genuine Hotels.com guest review
Tired rooms, good staff, handy cigar lounge with sports channels, perfect location for a short layover at FRAGenuine Hotels.com guest review
Beds were hard as a rock. PillowS Barely manage to add up to a half a normal pillow. Can't beat the location for train and plane.Genuine Hotels.com guest review
Just greatGenuine Hotels.com guest review
Room is tired , needs updating. Does not deserve a 5 star rating.Genuine Hotels.com guest review
"Overnight stay before early morning plane"
Second time at hotel since last October. Top notch on both occasions. Would highly recommend. Very convenient. Great food I and service in Taverna.Genuine Hotels.com guest review
Great rooms, much better than pictures show. At check in the woman seemed to be new and not sure of herself. Hotel is very big and not easy to get there from terminal 2Genuine Hotels.com guest review
"Lowsy Internet in Lobby"
Lowsy internet in Lobby, very expensive in room.Internet should be free as everywhereGenuine Hotels.com guest review
This is a good place to stay the night before a flight, but not as good if you fly out of terminal 2. Everything cost extra and a LOT extra! The food is excellent and the portions large, but you will really pay for is and 21 Euros for an on demand movie that came out in the 90s is outrageous.Genuine Hotels.com guest review
Enjoyable stay.Genuine Hotels.com guest review
"Good option at the airpot"
The Sheraton is a good option if you layover for the night in Frankfurt. Easy to get to as it opens to the airport--you don't have to walk outside. Friendly attentive staff and nice rooms. The biggest challenge is cost of the restaurants. Sorry but 35 Euro for a breakfast is excessive regardless of what it includes and all of the 3 restaurants in the […] hotel were well above even the airport prices. A good option, but I went back to the airport for dinner and had breakfast in the Lufthansa lounge. Read moreGenuine Hotels.com guest review
"Snake in the garden"
The hotel's location for the airport is great, however it appears they continue to nickel and dime their $300/night customers with an additional 9Euro charge for internet in the room. You of course have the option to sit in the lobby and use the free internet their, but of course you are getting less value for your room when you are not in it.Genuine Expedia guest review
"Sleep close to terminal"
The main reason to choose this hotel is the proximity to the Frankfurt airport terminal. It' a 5 minute walk to terminal A. The hotel is rather large and offers the usual amenities. The outside looks a little aged. Rooms are very quite (2 double pane windows). Bathroom and furniture are in good condition.Genuine Expedia guest review
Super expensive room,not allowed to check in before 3 pm,Internet not included in price. I chose to STSY there because of proximity to my 650 am flight but the overall deal want worth it.Genuine Expedia guest review
"Avoid if you can!"
I had a 15.5 hour layover and decided to get a full night's sleep at the Sheraton instead of hanging around the airport. I arrived in the lobby to see a line of 10+ people waiting at reception, even though there were five people working behind the desk. The wait was long, and when I finally got to the counter I learned that my room had no free internet. […] I said I would pay the 9 euros for internet access but the woman said I had to ask about that at the business center...yet another step. The room was fine, standard corporate. Then the next morning I learned that breakfast wasn't included either! I decided not to pay the extra 32 euros(!!) for the full American breakfast and eat something at the airport. All in all, a convenient place to stay but still avoid if you can. Read moreGenuine Expedia guest review
"Not worth the price"
indifferent staff, impatient to rude answering questions, long wait for check in, overpriced restaurantGenuine Expedia guest review
"Walk to your flight"
A fine hotel, located right on the airport. I used it to avoid an early-morning rush to the airport to catch an outbound flight. An enclosed bridge connects the hotel to the A/B concourses. I thought $161 for that convenience (especially when you were probably paying something close to that wherever else you were were staying anyway) was not outrageous. […] The restaurants seemed nice but (like most of the restaurants in the area) don't have a clue about vegetarian options. Read moreGenuine Hotels.com guest review
"perfect for flying"
It was so convenient for flying in one evening and out the next morning.Genuine Hotels.com guest review
"Wonderful, convenient hotel right in the airport"
Reading some of the earlier reviews I was worried about staying here, but the airport location was great for my two layovers, so I made the reservations anyway. I was also traveling with my 5 yr old and needed a quick airport-to-hotel transit. I have to say, the negative reviews were wrong and the hotel was excellent. Yes, I DO agree the prices are […] high (esp. in Euros) and you DO have to pay for WiFi and breakfast. But oh boy, what a GREAT breakfast!! Totally worth the price. The in-room dining is GREAT for families -- I also happily paid for dinner. The front desk staff is friendly. The room service staff are full of smiles and very efficient. The concierge is super-helpful. Lufthansa lost my bag, and when they found it, Philip the concierge, brought it up with a smile. He later also gave me information about the trains in and out of Frankfurt. The Taverne restaurant in the hotel is ok -- food is so-so -- but the lady in charge was very sweet and friendly and pampered my little one. Both rooms we stayed in were clean as a whistle and the beds were comfortable. Rooms have nice, large digital clocks, so you don't miss your flight. The bathrooms were super-clean -- I gave my little one a nice bath each time. And he cried when we left the hotel, because he enjoyed the stay so much. The bellhop let him ride in the luggage cart on the way up and down, and accompanied us with our luggage all the way to the Lufthansa checkin counter. Wow! I will definitely stay here again. Read moreGenuine Expedia guest review
"In the Airport, Very Nice Hotel"
The Hotel was perfect as I had to connect to a morning flight to the US and this hotel was 100m from the terminal I was going to. As I flew in the night before, short walk, a quick moment at the check in desk and I was in my room. Room was small but very comfortable and in perfect condition. Service at desk and restaurant was excellent.Genuine Hotels.com guest review
We are a family of 4 (children ages 8 and 9) and we stayed in this hotel the night before our return flight to the US. The room was spacious and comfortable. The restaurant provided an excellent room service meal with very friendly service. The convenience of being in Terminal 1 for our early flight cannot be overstated. We appreciated the efficient […] check-in/check-out, too. Read moreGenuine Expedia guest review
"Awesome to stay if you have a connecting flight"
I wish they had the tavern open on weekends. One of the best hotels I have ever stayed in. You can get a perfect sleep here.Genuine Expedia guest review
"Convenient location to airport but expensive"
Overall, it is a reasonably comfortable and clean place to stay. It is located at the airport so is convenient if you have an early flight. The room was comfortable but the window extremely small so it was very dark. This would be find for a short stay but the high cost is not worth the convenience in my opinion.Genuine Expedia guest review
Nothing much , just a place to spent the night till my flight the next dayGenuine Expedia guest review
No internet service in initial room. Staff knew this and put me in the room anyway. One hour later moved to another room. Very frustrating to say the least. missed Skype business call as a result. A/C was totally ineffective. No in room bar service.Genuine Expedia guest review
"1 night stop over in Frankfurt ."
Everything was just perfect! I had to wait one night before my flight to Los Angeles and this hotel was absolutely perfect for me! Just few minutes of walking indoor .Outside was rainy ,so this was helpful a lot !Situated exactly on terminal 1 . It can not be any easier and more comfortable ! Front desk people were super nice and fast, room was beautiful,clean […] ,bed was exactly what I needed !!!! I had a very good sleep before my flight ! I did not want to go out and had no time for that and, the fact there was a coffee maker with choice of tea and coffee was again,very helpful. I would stay again in this hotel for sure. Thank you Sheraton in Frankfurt !!! Perfect job !!! Read moreGenuine Expedia guest review
Clean and comfortable room. Larger than most in Europe. Spacious lobby with nice gym. Two negatives are the surcharge for WiFi in your room and the high cost of the restaurants.Genuine Hotels.com guest review
It worked well for my needs. The location was the main feature for me. I do wish they have valet available at the entrance of the hotel to help you with the luggage and not at the front desk (which is very far away) when you no longer need them.Genuine Hotels.com guest review
"Convenient as a hub to Frankfurt and other cities"
Very pleasant, quiet and relaxing, convenient for transportation bus and S Bahn. Nearby market place, restaurants barsGenuine Expedia guest review
Comfortable hotel steps away from the airport. They made this trip easy. Much better deal then the Hilton Gardens at the airport which I stayed at last year.Genuine Expedia guest review
"will not stay again"
It was cold in the room and turning up the heat did not work. I tried dialing 9 for reception as indicated on the sign on the desk - no answer - just kept ringing. Other number - no response!!!!!Genuine Expedia guest review
The only positive thing I can say about this hotel is that it is the closest hotel to the Frankfurt Airport terminal and the room was clean. It was after 10 PM when I arrived at this 1,000 plus room hotel. There were long lines of people waiting to check in and three desk clerks so it took quite a while before I got a key to my pre-paid room. My room […] was at the very end of what seemed like a mile long walk from the elevator. It was after 11 PM when I walked in to my ice cold room. When adjusting the heating system had no effect I tried to call the front desk but discovered that the room phone did not work. I used my mobil phone to make an international call to the hotel and was told a hotel engineer would come to the room in 15 minutes to fix both problems. 45 minutes later a hotel engineer arrived, fixed the phone, adjusted the heat, assured me the room would warm up and left. It was now after midnight. The room never did warm up. It was ice cold all night long. This hotel was a very unpleasant experience Read moreGenuine Expedia guest review
my telephone didn't work, and I acll to them to fix it and never come to repairGenuine Expedia guest review
Perfect location; could not warm the room sufficiently.Genuine Hotels.com guest review
"The most convenient for a world traveler."
Easy access, fast check-in. Would have liked to stay more than one night.Genuine Expedia guest review
The shower had mold around the tub. The shower handle fell off when I tried to turn the shower on. I have stayed in Motel 6s that had cleaner bathrooms than this hotel. I will not stay at this Sheraton again. I'd rather go to the Hiton which is located directly at the airport as wellGenuine Hotels.com guest review
"A restful respite between your destinations"
Our room was very comfortable, clean and quiet. My only observation is that the atmosphere was not particularly warm. It was sterile. Too much steel and glass and not enough wood.Genuine Hotels.com guest review
"Not quite as a five-star hotel"
The benefit to stay in Sheraton Frankfurt Airport Hotel & Conference Center is close to Terminal 1. However, we don't feel that this hotel is 5 star from the services it provided and the type of room we had. It might be just a 4-star. It is also over pricing.Genuine Hotels.com guest review
"This hotel has competition now!"
The television in my room did not work. At 2300, I was told that the only item available from room service was pizza. In a 5-star hotel? Really? This hotel was the only game in town for years, but now it has serious competition nearby which is also walking distance from the terminal. The Sheraton needs to upgrade this property if it wishes to remain […] a player. Read moreGenuine Hotels.com guest review
"Very nice hotel, inappropriate for business travel"
A nice hotel, with clean rooms, very conveniently located. Staff is friendly but paralyzed by a rigid and inadequate computer system: availability of internet and or receiving a bill at check-out are must-have for me. I cannot recommend this hotel for business travelers.Genuine Expedia guest review
Excellent, checkin very smooth and I didn't hear a single airplane.Genuine Hotels.com guest review
Good hotel, great service. Only problem was the phone's didn't work.Genuine Hotels.com guest review
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