All hotels in Frankfurt, Germany
1 room, 2 adults
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Flughafen Terminal 1, Hugo-Eckener-Ring 15, Frankfurt, HE, 60549, Germany, ‏‎855-239-9480
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Hotels.com reviewsTripAdvisor reviews
4.0 / 5Excellent

Score breakdown (from 1,011 reviews)

  • Wellness
    Great wellness & sports facilities
  • Location
    Great location
  • Comfort
    Rather comfortable
  • Service
    Fantastic service
  • WiFi
    Bad internet service
  • Value
    Poor value for money
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3.0 / 5Good
"okay"
Bad deal for me even at $120.00 after tax. If you are Sheraton member may have been better. Room real humid and old. The staff are super nice and friendly.
Genuine Hotels.com guest review
1 night trip Jan 3, 2016
Jason
US
5.0 / 5Outstanding
It was good, as expected from Sheraton
Genuine Hotels.com guest review
1 night business trip Jan 10, 2016
David
US
5.0 / 5Outstanding
"Great layover hotel"
We were just staying one night due to flight layover. But we were thrilled with the hotel itself and the nearby mall that offered great dining choices, including real German food/beer.
Genuine Hotels.com guest review
1 night family trip Jan 2, 2016
Robert
US
4.0 / 5Excellent
"Good sleep"
Stay was great. Only a few complaints ordered a 4 bed family room was given a 3 bed family room for the same price. Should have been offered a lower price. Tv and phone did not work. Staff fixed tv, just a little inconvenient. Overall good sleep and stay.
Genuine Hotels.com guest review
1 night family trip Dec 19, 2015
Troy
US
5.0 / 5Outstanding
"This hotel makes it easy to fly out of Frankfurt!"
The Sheraton Frankfurt is right in the Frankfurt international airport, making it easy to walk out of the hotel and into your terminal for check-in. The German train system delivers you right to the airport and right to the Sheraton. If you have a next day flight out of Frankfurt, staying at the Sheraton will make your logistics much easier, especially if you have to catch an early flight. The hotel has a big business center for flight check-in and boarding pass printing. The hotel is modern, very clean and comfortable. The front desk was very efficient at check-in and check-out. It doesn't get much smoother than this. I highly recommend.
Genuine Hotels.com guest review
1 night romance trip Dec 13, 2015
Lani
US
5.0 / 5Outstanding
"excellent"
Good for transit
Genuine Hotels.com guest review
1 night business trip Dec 5, 2015
Nedal saeed
US
4.0 / 5Excellent
Conveniently close to FRA and the train station. Great layover stop. We had a 7:30am departure.
Genuine Hotels.com guest review
1 night romance trip Nov 29, 2015
Lurline
US
3.0 / 5Good
"Don't be Fooled. This Hotel is a 3.5 Star at Best"
I don't know who paid off who for this hotel to get a five star rating, but it is anything but 5 star. The lobby is nice, they have obviously spent a little money to give a good first impression for guests. The hallway to the room looked like something you would expect from a rural Best Western. The room was about as large as you would expect from a four or five star hotel but that is where the high ratings ended. The carpet was old and worn out, ours had bleached stains on it the size of soccer balls. The room itself was just a normal room that had been renovated about ten years ago. The comforter was nice, but also hot. That wouldn't be a problem if the air conditioning worked. Our room was boiling, so we set the air conditioner to 5 degrees Cel (that is about 45 to 50 Fahrenheit) and turned the fan up. Two hours later...still boiling. The shower was a super tiny 20 year old tub. It was impossible to take a shower without completely flooding the bathroom. We also had an issue with the WiFi. The hotel WiFi takes you to a sign in page that gave three different ways of paying for the service. I called down to no avail. I needed to get dressed, and take my reservation printout down to the front desk and show them that it was indeed included before I got directions on how to log in. There is no way any hotels.com professional could consider this a five star.
Genuine Hotels.com guest review
1 night family trip Nov 26, 2015
Adam
US
3.0 / 5Good
The room service wasn't too great - ordered just a burger and it was overdone (I think this is typical though outside of the US). I could not get the heat/AC to work properly. Only hot air would come out. I didn't not bring this to the attention of the hotel since I was only there for 1 night but I woke up multiple times in the night because the room was so hot. I ended turning off the fan once I realize only hot air was coming out. I really like the Hilton Garden Inn if you're staying at the Frankfurt airport.
Genuine Hotels.com guest review
1 night business trip Nov 10, 2015
Nicole
US
1.0 / 5Poor
"Not a business hotel - stay at the Hilton(s)!"
Horribly long lines - my flight was shorter than the check in process. I paid for high speed (*premium*) internet, and it took 10-15 minutes to load basic web pages. Email was hopeless - gave up and used the airline lounge instead. Have stayed at both the Hiltons next door, which were much better value. Avoid this one if you want to be productive - great for a short stopover in the airport where all you do is sleep and want to pay US$250 to do so. This was not what I was expecting from a Sheraton.
Genuine Hotels.com guest review
2 night business trip Nov 5, 2015
Eric
US
4.0 / 5Excellent
"Unfair pricing!!"
If you arrive off an early flight as I did from US (6.00 am) there are no rooms until 3.00pm! I advised that I had prepaid through Hotels.com and was advised that I should have booked the night before in addition even though I was staying just one night! I was offered an upgraded room for about 130.00 euros more but I was traveling with my son and the upgrade has just one bed. Therefore I ended up with two suites and paid 400.00 plus euros extra on top of my Hotels.com rate. Be aware of this if you arrive into Frankfurt early, be ready to pay two nights for one. There should be a warning in Hotels.com web site for this hotel:(
Genuine Hotels.com guest review
1 night business trip Nov 2, 2015
Mark
US
4.0 / 5Excellent
"Hotel is at the airport."
Nice large clean room.
Genuine Hotels.com guest review
1 night family trip Nov 2, 2015
Kevin
US
3.0 / 5Good
"Convenient"
Quick layover the night before my flight. My room felt a bit dated - and had 2 twin beds instead of one king or queen. I did not ask to change as it was only one night. Still most convenient hotel for air travelers.
Genuine Hotels.com guest review
1 night business trip Oct 29, 2015
Mary
US
4.0 / 5Excellent
"Airport Hotel Prices"
The Sheraton was perfect for a nights stay prior to departure from Frankfurt. It offers a pleasant, clean and comfortable room. The prices from breakfast and a the dinning room were outrageous. The cost of convenience is high.
Genuine Hotels.com guest review
1 night family trip Oct 26, 2015
William
US
5.0 / 5Outstanding
"Great hotel for a flight layover in Frankfurt"
Only 1 night's stay on a flight layover to go home. Great hotel, fabulous location connected to the Frankfurt airport. The only problem was a mix-up with our room key--we were told one room and the key didn't work, so had to go downstairs to get a new key--it turns out we were given the wrong room number, so with the same key, we made the looonnnng trip back upstairs again through multiple hallways and got into our room.
Genuine Hotels.com guest review
1 night romance trip Oct 22, 2015
A Traveler
US
5.0 / 5Outstanding
"Convenient for early ights"
Convenient location; big rooms; quiet.
Genuine Hotels.com guest review
1 night business trip Oct 24, 2015
Peter
US
4.0 / 5Excellent
"Excellent hotel in an excellent location"
We rented a family room and it had a king bed and two twin beds - they were so comfortable. Great location, just walked right to the airport. very clean and spacious room, too.
Genuine Hotels.com guest review
1 night family trip Oct 11, 2015
A Traveler
US
5.0 / 5Outstanding
"Pampered in style"
Very enjoyable, comfortable even luxurious
Genuine Hotels.com guest review
1 night trip Oct 10, 2015
BARBARA
US
3.0 / 5Good
"high cost, medium value"
This executive business hotel is across from the airport which almost justifies it's high costs of everything.
Genuine Hotels.com guest review
1 night business trip Oct 12, 2015
Dr Gregory
US
2.0 / 5Fair
Stay ok, but the hotell needs a total renovering - modernasation!
Genuine Hotels.com guest review
1 night family trip Oct 4, 2015
A Traveler
US
4.0 / 5Excellent
"Nice stay if just passing through"
Nice stay close to airport. Conveniently close to transit to main city so not limited to airport alone.
Genuine Hotels.com guest review
1 night business trip Oct 2, 2015
A Traveler
US
4.0 / 5Excellent
"Great location"
It was a decent hotel within a small walk to terminal 1. It made it so much easier to check in to my flight in the morning. Would stay again if the situation arises.
Genuine Hotels.com guest review
1 night business trip Oct 2, 2015
Clark
US
3.0 / 5Good
"Convenient location"
It's very convenient for people whom need a overnight stay for next day flight. But we got a room with long distance walk and next door baby crying whole night.
Genuine Hotels.com guest review
1 night romance trip Oct 1, 2015
albert
US
4.0 / 5Excellent
"Good arirport hotel"
We stayed one night to catch the next morning flight. Easy walking to Lufthansa Terminal. Very convenient. Room is ok. Reasonably clean.
Genuine Hotels.com guest review
1 night trip with friends Oct 1, 2015
David
US
5.0 / 5Outstanding
"Family Suite was wonderful!"
Quick stay for international connection home. Family suite was roomy, clean and perfect for a great nights sleep before a long flight. Room service wad good and they also had free breakfast and happy hour with beverages. I'd definitely stay here again for our next international trip!
Genuine Hotels.com guest review
1 night family trip Sep 27, 2015
A Traveler
US
3.0 / 5Good
An empty minibar (usually their standard) and not even a bottle of water (would have paid) - disappointing.
Genuine Expedia guest review
Other trip Oct 1, 2015
A Traveler
US
4.0 / 5Excellent
The hotel and service were excellent. The restaurant and bar were great. Good food and good service. The only downside to the hotel is that it is very difficult to find in the airport. You can see it, but you can't get to it. Better signage is needed for people with cars!
Genuine Hotels.com guest review
1 night romance trip Sep 27, 2015
John
US
5.0 / 5Outstanding
"Excellent"
Excellent choice before departing the following day. Access to airport is a walk away. Hotel was great with superior service and high quality of the room. Wifi was easy to access and performed well. Restaurants were excellent but breakfast is pricey at 32 to 40 Euros per person. I would highly recommend a stay at this hotel for reasons stated...
Genuine Hotels.com guest review
1 night romance trip Sep 18, 2015
Robert
US
4.0 / 5Excellent
"Frankfurt Airport Sheraton"
It was convenient to the airport, but hard to get to driving in. If I would have been flying in or out the next day it would have been great.
Genuine Hotels.com guest review
1 night business trip Sep 10, 2015
Barry
US
4.0 / 5Excellent
very convenient,clean,good value
Genuine Hotels.com guest review
1 night family trip Aug 31, 2015
Charles
US
5.0 / 5Outstanding
"Convenient location right in the airport!"
This is a great way to end a car trip as you can turn in your rental car right in the airport and walk over to check in ... couldn't be easier! No worries about getting lost or running to your gate at the last minute. We checked in and had a nice dinner and then were off early the next morning via the direct access corridor to the airport!
Genuine Expedia guest review
Other trip Sep 6, 2015
Vicky
US
5.0 / 5Outstanding
"Nice hotel right by the airport"
This was the perfect place to go to after a 7-hour flight from Philadelphia, PA. It is right across the street from the airport - no shuttle busses needed. The windows are soundproof so the airport noises did not wake me up (keep in mind you cannot open the windows but there is air conditioning, or something similiar). But i slept throughout the night without any disturbances. I got roomservice for breakfast and the meal brought right to my room. It was very good! I will stay again the next time i travel to Germany.
Genuine Expedia guest review
Other trip Sep 2, 2015
Karin
US
4.0 / 5Excellent
"Just one night"
Long check-in time. At peak business hours, they should have more employees at reception!
Genuine Hotels.com guest review
1 night romance trip Aug 25, 2015
Peter
US
5.0 / 5Outstanding
"Best Location - Frankfurt Airport"
Best airport location - take upper level skywalk from terminal. Nice, comfortable rooms. Good but expensive room service
Genuine Hotels.com guest review
1 night romance trip Aug 24, 2015
J L
US
2.0 / 5Fair
"Poor internet connection"
Poor internet connection with a medieval prepay system that wouldn't allow more than 3 devices per paid access.
Genuine Expedia guest review
Other trip Aug 24, 2015
A Traveler
US
4.0 / 5Excellent
"Early Flight? Late arrival? This hotel suits both!"
Location, location, location - it's a few minutes walk from T1 to the Sheraton. No shuttle needed. It's just comfortable. If you know Sheraton, this is what you get. Staff was friendly and helpful. I also recommend the hotel restaurant. Stayed in two different rooms at two different occasions. One room was in a very good shape the other one in a good shape.
Genuine Expedia guest review
Other trip Aug 21, 2015
alex.
US
5.0 / 5Outstanding
Hotel attached to terminal 1. Has short lay over easy to get to and from hotel to gate the next day. Great room service
Genuine Hotels.com guest review
1 night family trip Aug 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Clean and comfortable"
We got a huge room. It was clean and very comfortable after 2 long flights. Check-in process was a bit of a pain because there were a lot of people in line. No big deal.
Genuine Hotels.com guest review
1 night family trip Aug 13, 2015
Efrat
US
5.0 / 5Outstanding
"Closest and best choice at FRA."
I walked across from terminal 1. About 5 min walk from baggage claim. it was great from Check in to check out. Easy to get out to the city by train. Plenty to eat around the hotel.
Genuine Expedia guest review
Other trip Aug 16, 2015
world Traveler.
US
1.0 / 5Poor
This was the dirtiest hotel I have ever known. Carpet in the room as well as in the halls had stains and looked very dirty. Walls in our room needs to be fixed, the chair had stains, refrigerator was leaking something inside. I complained about the refrigerator and they brought a new one and left it in a middle of the room. We had no sleeper and no bathrobes in our room. I reserved this hotel because Sheraton suppose to mean comfort and care and also because it was just a steps away from airport.
Genuine Hotels.com guest review
1 night family trip Aug 8, 2015
Tatyana
US
3.0 / 5Good
"Poor service"
Hotel was perfect for the airport! The service was questionable as the staff hardly spoke German or English and we had a big problem with parking. The parking lot was closed and the staff misdirected us to another lot which resulted in missing luggage and a wild goose chase around the airport:( the check in line was out of control and the entire arrival and check in experience was a nightmare! We spoke to the manager stated we expected more from a Sheraton.
Genuine Hotels.com guest review
1 night trip with friends Aug 8, 2015
A Traveler
US
4.0 / 5Excellent
"Great location!"
I use this hotel every time I have an early morning flight from Frankfurt because it is close to the terminal (Across the street by SkyBridge) and to the trains. I stayed in the non-tower part. The rooms have been updated - comfortable bed, nice shower and tub, flat screen TV's. My only complaints are the Air conditioning and the outlets. You can tell this was built before everyone had electronics that need charged so there are not enough outlets in any convenient places. The A/C was adequate but you will never complain about being cold. The temp was set to 15C and the fan was on high when I got to the room and at best the room was cool enough to sleep and not sweat. I doubt it really cooled off below 19-20C. Disclaimer: the outside temp was in the 30's C.
Genuine Expedia guest review
Other trip Aug 10, 2015
Susan
US
5.0 / 5Outstanding
"Lost and Found"
I arrived in Frankfurt a day earlier than my friends. This hotel is right at the airport, clean, looks nice, and the rooms are great. The next day, I headed back to the airport to pick up my friends and head out for a two week trip around Germany, accidentally leaving behind an item of clothing. After I contacted the hotel to inquire, they were quick to look for it in the lost and found, called me back upon finding it, and offered to hold onto it until I returned to Frankfurt two weeks later. One of those little things that helps make a hotel stand out.
Genuine Hotels.com guest review
1 night trip with friends Aug 3, 2015
A Traveler
US
4.0 / 5Excellent
close to the airport, which is exactly what i need. great gym. close to shopping centers.
Genuine Expedia guest review
Other trip Aug 7, 2015
A Traveler
US
5.0 / 5Outstanding
"Stranded at FRA - stay here!"
We were stranded at FRA and had to have a place to stay. Hotels.com showed it and it was close to our location in the airport. It's across the street, connected by a glass tunnel. I booked and 5 mins later we were checking in, no problem. Saskia was our desk clerk and a slight delay in finding our junior suite resulted in two coupons for drinks at their hotel bar. Very very good service and rooms were great. Coffee machine in room was a technological nightmare, but eventually we figured it out! Also, we went downstairs to the trains, and for 3euro ea caught a train to a local town and had dinner and a couple of beers. Not a bad place to be stranded.
Genuine Hotels.com guest review
1 night family trip Aug 3, 2015
Clarence
US
5.0 / 5Outstanding
The hotel is conveniently located within the Frankfurt airport. We stayed in a spacious family room that included a king bed and two twin beds. It was an excellent and relaxing stop over before a long flight.
Genuine Expedia guest review
Other trip Aug 3, 2015
GLD
US
3.0 / 5Good
Out of dated, industrious structure. Bathrooms equipped from the 80's. Directly accessible to Terminal 1, so it is very convenient.
Genuine Hotels.com guest review
1 night romance trip Jul 31, 2015
Qiheng
US
4.0 / 5Excellent
It was an overall good experience. I had a triple room but they put only two complimentary water. There was no tissue in the bathroom but I called and they brought one to our room. The flush in the bathroom was so stiff we had to push with two hands to make it flush.
Genuine Expedia guest review
Other trip Aug 3, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel close to Airport"
The hotel is very nice and close to Airport. Easy to get to both Terminals. The room was very nice and quite. Good for one night stay before continuing journey.
Genuine Expedia guest review
Other trip Aug 1, 2015
Majed
US
5.0 / 5Outstanding
"Book for the location - go back for the service!"
I booked this hotel for my daughter who was traveling with her 2 year old child. I wanted to find something close to the airport during her overnight layover, and this was the best choice based on location. But apart from the convenient location, I would highly recommend this hotel because of the excellent the service. My daughter couldn't give any higher marks for how friendly and accommodating everyone was. From a dad trying to look at for his daughter - I say THANK YOU!!
Genuine Hotels.com guest review
1 night family trip Jul 27, 2015
Mark
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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