"Below ordinary hotel"
Other than the location if you need an airport hotel, I would strongly recommend against choosing this hotel. The corridors have a musty smell, the room is so basic and the room cards do not work despite changing them twiceGenuine Hotels.com guest review
Hotel is currently undergoing upgrade on the in room Wi Fi so there in no service at this time.Genuine Hotels.com guest review
"Very nice hotel"
I have stayed here several times and this is an excellent hotel. Very conveniently located and helpful staff. Would recommend it to anyone who has a layover in Frankfurt on their way to/from the states.Genuine Hotels.com guest review
at the airport , great if you have a morning flightGenuine Expedia guest review
"So convenient to terminal."
Great soundproofing, friendly and efficient staff, great food, quiet room.Genuine Hotels.com guest review
"Great to get to airport..."
Excellent!Genuine Hotels.com guest review
"Comedy of Errors!!"
Signage to this hotel is the worst in the history of hospitality........you can see the hotel from a mile away, but you try getting there!!.............absolute joke. Phone did not work in the room. Walked to lobby to get a resolution. Could not fix phone, wanted to send a service tech to our room......we only had 7 hours in the hotel anyway....So […] I declined. He PROMISED therefore to send someone to our room to ensure we had a 4.30am wake-up call by knocking on the room door. This tap on the door never happened and we would have missed our flights. Thankfully we set both our Iphones, as we did not TRUST to get a wake-up call by knocking on our door. Room was fine otherwise. Restaurant Good and connectivity to T1 was beneficial. However this hotel FAILED on the fundamentals of a global chain adjoining an international airport of the magnitude of Frankfurt Airport. Sheraton's are consistently BAD globally and this will be my final stay in a Sheraton this lifetime Read moreGenuine Expedia guest review
"ok for an airport hotel...overpriced"
Rigid mattress. Lousy restaurant. No shuttle into town, as advertised.Genuine Hotels.com guest review
"Would never have paid full price for it."
This hotel is supposed to be a 5 star hotel. If you want wi-fi in your room you have to pay 9 Euros! The room was a little outdated and needed some renovations peeling wallpaper, broken tiles etc. The hotel restaurants were extremely expensive. Very convenient location though. I would not have paid full price for it.Genuine Expedia guest review
"Getting a bit dated but still fine"
Overall stay was good but they need to update their lobby computers and the Wifi systemGenuine Expedia guest review
"Perfect for business"
Did everything I needed for an airport stay. Good staff. Good location.Genuine Hotels.com guest review
"Great for overnight staying"
I have stayed at this hotel many times and mostly for overnjights. The location is excellent and couldn't be more closer to the airport. The furnitures at my room were getting old and perhaps it needed to be replaced.Genuine Hotels.com guest review
"Aging hotel but convenient location"
Very convenient location at Frankfurt Airport, but rooms and facilities need repair and refurbishing. Only power outlet in my room didn't work, so I had to leave everything charging in bathroom. Ice machine room was empty. Room had some low-level, but certainly noticeable odor. Newer alternatives at Frankfurt airport are usually slightly more expensive, […] but I feel the difference is worthwhile. Read moreGenuine Expedia guest review
Excellent in all respects, but driving to it can be very confusing.Genuine Expedia guest review
"Best Frankfurt Experience"
From the hotel to the heart of downtown just 15 minutes by train. Extremely convenient to check -in. No panic on departure. Excellent restaurant and other service facilities. Very quiet. My next stay in Frankfurt will definitely be at Sheraton Airport.Genuine Expedia guest review
"quick stay but what we needed & comfortable"
arriving tired by train from Paris and only staying one night to catch an AM plane home, this hotel in airport was both easy to find and comfortable for us and our very short stay. i picked it so we wouldn't have to search the airport campus long as i had read that it was the most central hotel and quite easy to find. indeed it was. Beds, room, shower […] were all comfortable and nice. staff was just excellent at front desk. dinner prices for our desire to eat one last night German were cheaper in the airport so we nver did try hotel restaurants while we were there. for similar traveling purposes i would definitely stay here again. even very quiet rooms considering the heavy traffic outside our window. Read moreGenuine Expedia guest review
This is a good option if you're flying out of Frankfurt in the morning, especially to the States with the enhanced security requiring more time. It's directly connected to the airport and train station, so getting in and out is relatively easy--but will involve some walking. The rooms are air conditioned and very quiet.Genuine Hotels.com guest review
"Needed a place to stay for a morning flight."
It was easy finding one with Expedia. When arriving, hotel was labeled and easy to find from within airport. After crossing the walk bridge to hotel, I was greeted and directed to correct station to check in . No waiting and room was secured quickly. Room had all that I needed and was clean and comfortable with desk and chair. Amenities provided were […] hairdryer, toiletries, coffee pot with tea and coffee, television, and clock. I needed a adapter for my CPAP and one was provided for me with a smile. Lost my cane and effort from staff with calls located and brought it to me. Big breakfast that one could purchase or small table in lobby for quick snack purchasing. All smiles from me and really nice having smiles from staff. Read moreGenuine Expedia guest review
"Not what we expected"
Shortly after arrival in our room while getting changed a member of staff opened the door and walked into the room. Only one towel in the room despite booking for two people, shower broken and despite two hours trying and five phone calls internet never worked and had to argue to get the 19 Euros I had paid refunded. These are all only little things […] individually but add up. I have stayed in Sheraton Hotels all over the world for a number of years and this was by far the worst. However in the interest of balance we enjoyed an excellent meal in the Taverna with superb staff. Read moreGenuine Expedia guest review
"Hotel in FRA airport"
This hotel was just awful. We had just stayed at the Sofitel at the Heathrow airport. It was one of the nicest hotels we have ever stayed at, including the food. In comparison, the Sheraton Frankfort Airport was a big disappointment. It was like staying at a cheap roadside Motel.Genuine Hotels.com guest review
"great place to stay for a next day flight"
A welcome end to a wonderful trip. We stayed in the family room and were very comfortable. The beds were great and the bathroom was spacious. So convenient to the terminal - well worth the moneyGenuine Hotels.com guest review
"Nice Hotel inside the Frankfurt Airport"
The best hotel for flight connections or early flights in Frankfurt Airport. With clean and confortable rooms.Genuine Expedia guest review
"Convience of location"
They charge 10 euro for Wifi that didnt even work in the room. The breakfast is good but 30 euro (which is absolute robbery). The shower is weird and contains 5 different dials. The hotel is located attached to the Frankfurt airport so there is that convenience. Oh, their pillows are paper thin and require stacking 2 of them. Also they dont use a bed […] sheet other than the fitted sheet. I guess im used to american conviences where you have a fitted sheet, then bed sheet, then blanket. Read moreGenuine Hotels.com guest review
I wish there would be better signage leading to the hotel entrance. I circled the airport trying to find the lobby to drive up to! The hotel and personnel were great!Genuine Hotels.com guest review
"Shertaton Frankfurt Airport Hotel"
Nice very clean quiet functional room. room. Train station located in airport terminal. Staff extremely helpful and courteous. Will stay here again if I need a hotel close to the airport.Genuine Hotels.com guest review
"Close to terminal 1 but that's it"
No wifi unless you pay extra. Very limited menu in the bar. Hamburger $30 and not very good.Genuine Expedia guest review
"Very convenient location"
Everything was good but bed was not as comfortable as expected.Genuine Expedia guest review
"Sheraton Frankfurt airport"
Only reason for this hotel is if you are flying from terminal 1. If you are going out of 2 better to cab in from outside. Right next to train station and close to rental drop off. Front desk is awful slow. Room is big by European standards. Towels are terrible.Genuine Hotels.com guest review
The hotel was convenient and the staff was helpful. We ate in the Taverne Restaurant and the service and food was good but it took forever to get our meal.Genuine Hotels.com guest review
very convenient location between railway station and Lufthansa terminal. Excellent restaurantGenuine Expedia guest review
"Location but pricey"
The location is great in that you don't have to go hunting in Frankfurt and avoid the hassles of taxi or train. But it is overpriced. Wifi is available only in the lobby. Food is a problem.Genuine Hotels.com guest review
"Worn Towels and one bar of soap"
The towels were on a Motel Six scale and one bar of soap was shared between the bath tub and the sink, a very cheap image.Genuine Hotels.com guest review
"Ver y convenient hotel at the airport"
The hotel is very convenient if you have an over night layover in Frankfurt. It is clean the staff I'd very kind it does the job. It is right in the airport. The only thing us that the restaurant although very good is very expensive I think even off an airport facility. But we would choose it again.Genuine Expedia guest review
"Great overnight hotel for FRA airport"
Hotel has all the amenities required for an overnight stay, including an hour-by-hour rate for late checkout. On site restaurants open from 6am until 11pm and offer prompt (and tasty) service. Gym open 24x7 with a large selection of machines and a shower. Room is big. Comfy bed. Bathtub and shower. Valet laundry, including express overnight service. […] Internet WiFi available for an additional surcharge. Claimed to be free in lobby but I didn't try. Location is great for overnight stay between flights, but can also be a lodging point for visitors to town. Literally across the street from the terminal building of FRA airport terminal 1. Access from airport check-in area through escalator and a roofed bridge that takes you to hotel lobby. Train station is located right under the hotel where you can take a 20 min train to Frankfurt city center. Staff speaks perfect English and is polite and helpful. Rich breakfast menu available either buffet style or a-la-carte. Read moreGenuine Hotels.com guest review
"Great for travelers but very pricy."
Stayed for 1 night so that we weren't rushed for early morning flights. Hotel was as expected but pricy. Had to pay a hefty premium for having more than 2 in a room. I found out that for a few dollars more, I could have had 2 rooms but the hotel was conveniently full when they told me this.Genuine Expedia guest review
"nice hotel close to terminal"
I stayed there I had 12 h lay out it was awesome, the weird thing was that internet was very slow in the room...it should be free and fast!!!!!!!!!!!!!!!!!!!!!!!!!!!!Genuine Expedia guest review
"Stay before flight out"
All good, even spa with steam room and sauna. Only disappointed in extra charge for WIFI in room. Restaurant had excellent meal and service.Genuine Hotels.com guest review
"Airport convenience in Frankfurt"
If you have a layover in Frankfurt en route to somewhere else, this is the place to stay. Very convenient location, especially since you never have to walk outdoors, which is a great help in the frequently cold, snowy or rainy weather in Frankfurt. The place is clean and rooms are well appointed. Staff is friendly. The restaurant is average.Genuine Expedia guest review
"Perfect stay for early flights out"
Only one negative- we drove in with a rental car and finding the entrance was very difficult. Once we found entrance, the hotel was very nice and staff was very helpful. Easy access to airport and car rental return.Genuine Expedia guest review
Tired rooms, good staff, handy cigar lounge with sports channels, perfect location for a short layover at FRAGenuine Hotels.com guest review
"Ok hotel close to the airport"
Bathrooms could benefit from update, overall hotel is a little outdatedGenuine Expedia guest review
"In airport, convenient"
very generic. nothing special. might be better to stay in tower rooms.Genuine Expedia guest review
Beds were hard as a rock. PillowS Barely manage to add up to a half a normal pillow. Can't beat the location for train and plane.Genuine Hotels.com guest review
"Best location by Frankfurt/Main airport"
Rooms, even those not renovated, are expensive Air conditioning ineffective. Breakfast, at Euros30, is outrageousGenuine Expedia guest review
"Excellent reach from train station/airport"
1 minutes work from long distrance train station. Quite convenient hotel if you want to stay near to airport and/or train station. I stayed in family room and it was quite nice.Genuine Expedia guest review
Just greatGenuine Hotels.com guest review
Room is tired , needs updating. Does not deserve a 5 star rating.Genuine Hotels.com guest review
It was fine. Convenient being connected to the airport. Parking was pricy at 25 euros .Genuine Expedia guest review
"Overnight stay before early morning plane"
Second time at hotel since last October. Top notch on both occasions. Would highly recommend. Very convenient. Great food I and service in Taverna.Genuine Hotels.com guest review
"Overnight pre flight"
Bar very nice but only expensive dining availableGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )