The location too the beach shore great, the room was not supplied with tissue,coffee,sugar,creamer, the whirlpool was shut down the second day of the stay, no internet service. I expected more from the hotel, but the web site leads one to beleive more then whats actually offered.JGenuine Hotels.com guest review
"Ok hotel for the money. Close to everything"
It's in a good location to everything. Needs to be updated.Genuine Expedia guest review
"Only plus its close to the beach"
Terrible run as fast as u can pls ppl donot book this hotel no toiletries, rooms not clean, no housekeeping even if you call front desk for room cleaning no one will ever show up , kitchen stove had stains, bathroom tissues were out, staff was very rude, been with my husband and 2 kids horrible experienceGenuine Expedia guest review
I have stayed in worse. If you get a room, spend the extra cash and get a room with a kitchenette and ocean view. A positive is the room has shampoo and soap which sometimes even in fancy hotels I don't carry. the pools needed some serious vacuuming but were overall clean. The building is in need of some serious updating and overall maintenance. For […] a stay of a few days its ok but not long term. Read moreGenuine Hotels.com guest review
"clean but in need of some repairs"
Had an enjoyable stay, Convenient to attractions. Great view. Pool was nice and clean very convenient to Ocean. All in all had a fun and nice time,. Could use repairs rather than patching,Genuine Expedia guest review
"It was a decent hotel..better than I expected"
it was a nice hotel..the room we stayed in was not the same as the picture showed when I booked the rooms but it was fine..the staff was helpful and brought fresh towels everyday..the pools were nice and clean and it was at a good spot..within walking distance to a bunch of fun things.Genuine Expedia guest review
"great location but other than"
The hotel was a good place to stay, right on the beach, exactly what i was looking for, the only thing i didn't like about the hotel no Wifi, the bed was uncomfortable, there was a whole/crack in the wall, the cold water knob at first wasn't working and then i went down and told the front desk they had maintenance come up immidatly and fix the issue, […] the water still leaked from the tub even after it was fixed, the hotel really didn't stink, but i didn't like the elevater it creaked, other than that everything was great, we will stay again if we can't find anything else Read moreGenuine Hotels.com guest review
"worse vacation ever"
when we arrived there were no towels nor wash clothes first night shower flooded the bathroom and the kitchen floor my husband had a big argument with maintenance second night stove and microwave and stove were not working carpet were smelling and un clean third night i went to wash clothes and the dryer took my money would not work when i went to report […] it the manager were in the building next door working out the other hotel were i had to walk to just to get help and the manager told me to call the number on the dryer so they can come to fix it because they just let the company put the dryers on the property the manger were very unprofessional and their services were the worse. Read moreGenuine Expedia guest review
Not good. Very disappointing. Incredibly disappointing.Genuine Expedia guest review
"Need to up grade"
Not happyGenuine Hotels.com guest review
"Dirty hotel, but a great location"
I wanted to keep an open mind going to this hotel because you do get what you pay for. The location was great. It was as it said, an oceanfront room steps from the water. The rooms and hotel however were very dirty. The carpet had stains and the entire hotel smelled. The elevator sounded like it was going to stop working at anytime. Both of the pools […] were nice and they were not strict about closure times of the pool. One of the hot tubs was broken and the other was so hot that you couldn't even get in it. We had the maid clean our room one day and came back hours later to find that our key didn't work. The front desk gave us 2 new keys and they still didn't work. Maintenance was called and the only key he could get to work was the master key the maid had. Our entire lock had to be replaced and it still only worked after fighting with it. The maintenance guy was very nice, very social the the only apologetic person working there. The front desk was very rude. The hotel also washed the towels and washcloths in vinegar. Therefore, when you used them you smelled afterwards. We had to use our beach towels. The shower was terrible and the tub was clogged leaving standing water around you while you showered. The water pressure out of the shower was slightly stronger than a drip. Overall, a great location on the beach if you can look past the rudeness of the front desk and the dirtiness of the hotel. Read moreGenuine Hotels.com guest review
"very disappointing room"
the only positive thing about this hotel is that it is positioned on the beach. The front office closes at 10 or 11pm, and after that you need to acquire assistance at a hotel next door. The bathtub and table were dirty and the patio door lock was broken. These issues were correctly immediately, but it was disappointing that they had to be dealt with […] upon arrival to the room. The kitchenette cabinets were old and musty. The sliding glass door was practically impossible to open and close. Read moreGenuine Expedia guest review
It was great and extremely affordable...plan to stay there again...Genuine Hotels.com guest review
"Worst hotel I have ever stayed in"
Where to start? On the first night we had no toilet paper and of course the lobby was closed so we had to go to the store and buy TP so the women could use the bathroom. This was the dirtiest room I have ever stayed in. The elevator only goes up 6 floors but we were on the 7th floor so my elderly mother had to walk up steps to get to the room. We paid […] a high amount for a "kitchen" that had no pots, pans, or utensils. The paint was peeling off the walls. Towels were NOT replaced daily. The room had an odor, we had to buy air freshener for the room. I would not recommend this hotel to anyone!!!! Stay Away!!!! Read moreGenuine Expedia guest review
"Should be condemned!"
LIKES: On the beach, kitchens in the room, parking included, nice enough staff, bathroom had some updates within the last 15 years. DISLIKES: Dirty building (needed: consistent vacuuming, power washes, shampooing, and updated everything-- everywhere), dirty AND dilapidated rooms (hair on the beds, dust build up in the vents, room fixtures falling apart […] and at least fifty years old), mold smell in the air, smokers everywhere on the exterior of the rooms. SUGGESTIONS: Save your money, unless you are desperate, this is one of the worst hotel rooms I’ve EVER stayed in! And, by the way, in the last 25 years I have traveled all over the U.S.A. and to almost a dozen foreign countries, some being the poorest countries in the world and I have stayed in cleaner hotels! Don’t stay here; this hotel should be condemned. Read moreGenuine Hotels.com guest review
the stay was nice,the thing i didn't like was they wouldn:t give us more clean towels unless we bring the dirty towels to the front desk and exchanged them for clean towelsGenuine Hotels.com guest review
"Pleasant hotel on the beach."
When we arrived, the first thing we noticed was the nice smell in the hotel room. I would have liked to see at least four pillows on each of the queen size beds instead of just two flat ones per bed. Also, we had to purchase a frying pan and a bread pan since the efficiency room didn't have but only a large pot and a small one. The bed lining was clean, […] however, they had a disgusting dengy look to them. The mattresses could be newer as well, they were very dirty to the eye. We barely saw any hotel staff except for the lady whom cleaned our room. Overall, this was a great location to spend our vacation. Read moreGenuine Expedia guest review
"At least the hotel was close to the beach."
The hotel clerks seem disinterested and put out if you ask questions. They knew nothing about things like umbrella and chair rentals on the beach. I couldn't even get my car out one day because the clerk was parked behind me. When I found a key that had been lost on the beach, the clerk was unwilling to contact the room and acted as if she didn't know […] what to do. The best thing? It was on the beach, and that is why I chose the hotel. I think the $112.00 per night I paid was even a little high for this place. Read moreGenuine Expedia guest review
"Close to the beach but it had issues."
There were a couple of things we enjoyed while staying at the Ocean Plaza. The water pressure in the shower was great, it was on the beach, even though we were on the side of the building we had a view of the ocean. The staff who stopped by to ask us if we needed anything which was nice. And the air conditioner was in working order. Unfortunately there […] were also some issues. The parking was difficult at best. Coming back late on Saturday we had to park in the overflow parking down and across the street. Overflow should be read as sandy dirt and trash.The rooms were obviously old and had very little maintence performed on them. The bathroom didn't have an outlet. We cleaned the whole efficiency part of the room before use as it looked less than clean. It looked like there was black mold on the ceiling. The one elevator was slow and felt dangerous. There was no wi-fi. Who doesn't have wi-fi in 2013? Overall we won't be going back. I understand that you get what you pay for but you expect clean and semi convenient. Read moreGenuine Expedia guest review
"disappointing room,but nice location"
I requested a non-smoking room,but was given a room that smelled strongly of cigarette smoke.The lampshades were torn and the bedside lamp did not work.There was a partially smoked cigar on the balcony. The view was beautiful,though.Genuine Expedia guest review
it was a nice stay, hotel cleaning staff were great, very affordable but front desk staff not very helpful. Maintenance needed on a lot of rooms. But overall my family and i would definitely stay againGenuine Hotels.com guest review
"For collage kids, not adult"
IF you use any of the dishes and you do not wash them you get charge a fee. Ok, no problem, how about providing some dish soap and a rag to wash them????? The elevator STUNK of mildewGenuine Hotels.com guest review
Staff was nice and accommodating but the rooms are really dirty. Floors, spreads all unclean, bathtub backs up. Good place to crash but hardly "date night."Genuine Hotels.com guest review
Hotel was ok for the price. Glad you didn't have to be 21 to check inGenuine Expedia guest review
"goods and bads"
The rooms were nice and clean but the service was terrible the maintence was good and the cleaning ladies were excellent but we had Luke warm showers never fixed and the toilet leaked, service needs to be a lot better overall 3 starGenuine Hotels.com guest review
"Worst hotel ever!"
Charged extra when we checked in. Small rooms and was charged extra for the coffee. Very bright spotlight from garage kept room lit up all night. Paper thin walls. I could go on and on....don't stay there!Genuine Hotels.com guest review
room was clean, the service was ok but I had to pay a $100 security deposit I wasn't told about before and also $27 in fees I had no idea I had to pay and was never told what for,When we got to our room there was also no towels, But it was on the beach and it was clean so other than that it was ok for what I paid.Genuine Hotels.com guest review
The experience at this hotel was extremely poor. Being a former front desk agent at a hotel I expected at least a small amount of courtesy, to which I received none at all. I was treated like a child and all they cared about was money instead of providing my guest and I with a pleasant stay. On a lighter note it was a nice location and the room itself […] was not too bad for the price. I will not be staying here again due to the poor staff and condition of the hotel in general. I am surprised it passed inspection. Read moreGenuine Expedia guest review
I was very pleased with the room and stay againGenuine Hotels.com guest review
Me and my huband arrived and found ourselves checking into a dump after making reservations over the phone the place is old and if stinks and the rooms look like jail cells i demanded a cancelation and refund and we left and found another place to stayGenuine Hotels.com guest review
"Nice hotel, for the price."
I wasn't expecting a whole lot from this hotel based on the price for 6 night, but we were def surprised. It's an older hotel, but it has been kept up nicely. Decent size indoor & outdoor pools, great location on the beach. Everyone had a great time. We would def stay here again.Genuine Hotels.com guest review
The room wasn't clean good, there were dirty panties left in the room near the bed. The room door had a big gap in itand when you close the room door the window shakes.Genuine Hotels.com guest review
"not good at all omg omg"
it was not a good experience I could look in the next room from the kitchen it was drug infestedGenuine Hotels.com guest review
Ok for $68.00 a night on the beach and a 2 pools, it we ok. It was more of a college hangout, but well run. If my memory serves me correctly, I believe I stayed there some 35 years ago when it was high cotton!Genuine Expedia guest review
"Front desk clerk"
All personnel should be on the same page and understand all policies while working.Genuine Hotels.com guest review
"basic hotel 101"
hotel is a very basic setup....clean,functional, and the location is very good, however, the parking is tricky...Genuine Expedia guest review
Didn't supply dish soap to wash own dishes. Not the cleanest hotel going. Had to put a $100.00 deposit down even though the room was paid for. Hoping to receive that back in the mail. Had to check out at 4am and no one was available at that time. The pool was not the cleanest. Just overall a junky hotel.Genuine Expedia guest review
The location and view couldn't be better but everything else about the hotel was terrible.Genuine Hotels.com guest review
"Great value for a super price !"
Great location front desk lady was so nice, we loved it and will be back. No it is not a brand new hotel with perfect rooms, but it is clean convenient and has a great view. The pool was nice and they had 2 jacuzzis as well, however the amount of chlorine in the jacuzzi had my eyes burning at least I knew no germs were living in it. We will be back […] . Read moreGenuine Hotels.com guest review
Worked for us because of price. Loud doors banging during the night. Someone knocking on our door and running. Lot of kids staying in motel. Never received new towels for the second night. Would probably not stay again.Genuine Hotels.com guest review
When we first arrived, we were very opened-minded about the hotel (because at the price we booked it as, we knew there were going to be some imperfections). Once we checked in, the receptionist informed us of an extra $29.00 fee, which was not included in the Hotels.com price confirmation page. Still, being very positive, we found our room. It wasn't […] as nice as other hotel rooms we've stayed in, but the bathroom was very clean and the bed was large. When it came time to go to sleep, we noticed the fitted sheet wasn't the right size, it kept sliding off the corners throughout the night. It took 3 days to get a decent fitting sheet after we had mentioned it to the front desk. And, since I'm talking about the desk staff, I want to mention that they were very young and unprofessional. They didn't seem concerned about satisfying our needs nor making our stay pleasant. I asked about contact info for the owner/manager and all I got was "We don't have his contact info here". Which one would think they would follow up with "Is there anything I can help you with? Is there a problem?" No, just acted nonchalant with a "Whatever" "I don't care" attitude. I would not recommend staying here, especially during Spring Break because the college kids staying next door to Ocean Plaza was up all night roaming the parking lot and alleyways yelling and screaming and being very inconsiderate of people trying to sleep at 2am. All I can say is LESSON LEARNED! Read moreGenuine Hotels.com guest review
I love this place! Great prices and It's one of the few left with smoking rooms available. This rooms are just fine for me and my family. We have had no problems. We had a problem with our remote control once but they were quickly there to repair it. Already booked my next trip here.Genuine Expedia guest review
"close to all must see sights"
Looked nothing like presentationGenuine Hotels.com guest review
"not what it says on site"
the site was deceiving...no hot tub or indoor pool there. You had to go thru a parking deck to a sister motel to do all that...and at 28 degrees that night..wasnt happening. Also when you check in you have to pay extra fees that i wasnt told about. Never would recommend this motel to anybody. If i could, i would demand my money back!Genuine Hotels.com guest review
Kinda ran down....also we found a dead roach by bed....an the provided shampoo an other stuff had already been used!!!!! Definitely not staying again!!Genuine Hotels.com guest review
"Do not go here"
I was very disapointed about this experience for one my king bed was a double bed. I didn't get service until the second morning, I had asked for some pillows the night before and they did not come until 9:45 a.m. the next morning. I asked for them around 6 p.m. the night before. The lobby was almost always closed so I had to check in and out from the […] hotel next to it because apparently they share offices. Also I was already charged a $20 fee on Expedia and when I checked in they said I owed a state tax of $7 a night. I had a coffee maker in the room and no coffee bags apparently everything is sold separately in the lobby. I tried checking out early but there were no refunds if I did. I did not want to even ask for another room it was just horrible to be there. Read moreGenuine Expedia guest review
No amenities (no internet, no breakfast, no COFFEE for the coffeemaker. The person on their nightstaff sent me on a wild goosechase to a restaurant that didn't exist for coffee only AFTER giving me a glib response about where to find coffee (maybe you should try a grocery store or maybe Wal-Mart). Didn't even know about the indoor pool until I read […] another (and there are lots) 1 star review of the hotel. Staff did not bother to tell us about the pool and hot tubs on the 4th floor. The bed was a taco (hard on the outside and soft in the middle so everything collects in the middle) Elevator was slow. Ocean view was only if you hung over the balcony; otherwise your view is of another building. Many of the surrounding hotels were fairly well booked, but there were only 6 cars in the parking lot of this hotel at 5 am when I got up to find non-existent coffee. Do the math. If you want a cheap hotel that is right on the beach, but costs much more than advertised (they actually charge a resort fee) and don't care about sleeping or customer service, this ought to be right up your alley! Read moreGenuine Hotels.com guest review
the bathrooms were moldy an cigarette ashes were on the floor in bathroom when we checked inGenuine Hotels.com guest review
"Close to everything"
I was really alittle scared after I read the reviews about the hotel .But its wasn't bad at all. Yes the furture was alittle wore but for the money it was good. We was givin a ocean veiw but the next day we ask if we could have a ocean front and the clerk let us change rooms for no extra money. We will be staying here again when we return next yearGenuine Hotels.com guest review
"A great weekend"
For the price, it was excellent. The staff was friendly and helpful. The location was perfect and within walking distance to important landmarks. The room appeared clean and the housekeeping staff did a wonderful job! If I went back to myrtle beach, I would stay here again without question. Just remember, the price is low...don't walk into it thinking […] it is the Hyatt and you will not be disappointed. Strongly suggest forking out some extra cash for the beachfront rooms, I was definitely glad I did. I was pleasantly surprised with the upkeep of the old building. Saw the maintenance crew repairing/painting the building during my short stay. Everyone appeared to be working hard and I definitely appreciated the staff's effort at making me comfortable! Read moreGenuine Hotels.com guest review
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