Cape Point Hotel - West Yarmouth

476 Main St, West Yarmouth, MA, 02673 United States
Hotel Info: 866-539-0036
Guest rating 3.5 / 5
70% Recommend
(Neighbourhood average 3.8)
3.5 overall guest rating
Reviewed by 82 guests
Average for the neighbourhood is 3.8
""
11/13/09
41.6506, -70.23912
Hotel coordinates:

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Guest review summary

  • 3.5 Average rating: All Trip Types
  • 70% Recommended
  • 82 Reviews
  • 3.6  Hotel Service
  • 3.4  Room Comfort
  • 3.3  Hotel Condition
  • 3.6  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (82) 3.5
Business (3) 3.0
Romance (15) 3.9
Family (23) 3.7
With Friends (8) 3.4
All Others (33) 3.4

Overview

The Cape Point Hotel in West Yarmouth, Mass., is an ideal spot for couples on romantic getaways and families who want to experience the most of what Cape Cod has to offers. Cape Cod offers visitors the change to visit famous beaches along 300 miles of coastline, many recreational opportunities and ferries rides to and from Nantucket Island. Near Hyannis on Route 28, this mid- Cape hotel is close to many New England water sports venues, such as, swimming, sailing, boating, Jet Skiing, water skiing, whale watching and harbor cruises. Guests can also choose to horseback riding, hiking, cycling and golf.
The Cape Point has outdoor/indoor pools, a children's pool, a spa tub, two saunas, fitness and meeting rooms and high-speed Internet access. Guests can dine at the hotel's café that serves a la carte breakfasts. The Sports Loft Lounge and poolside Cabana Bar and Grill are opened seasonally. Other perks includes an activities desk, a arcade and game room for the kids, banquet and catering facilities.

The two-story Cape Cod hotel features 116 guestrooms and six suites with cable/satellite TVs, DVD players, in-room safes that accommodate laptops and refrigerators.

Amidst the pristine backdrop of Cape Cod, couples, families, visitors traveling in groups will find the Cape Point Hotel an ideal location to stay.

Smoking is not allowed inside this hotel.

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • We're just a phone call away: 800-2-HOTELS (800-246-8357)

Amenities

Services

  • Arcade/game room
  • Fitness facilities
  • Internet access in public areas - high speed
  • Internet access in public areas - surcharge
  • Parking (free)
  • Sauna
  • Self parking
  • Spa tub

Business & Event

  • 24-hour front desk
  • Audio-visual equipment
  • Banquet facilities
  • Business services
  • Conference room(s)
  • Event catering
  • Meeting rooms (small groups)

Accessibility Features

This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

Rooms (all rooms include)

  • Air conditioning
  • Climate control
  • Clock radio
  • Complimentary toiletries
  • Cribs (infant beds) available
  • Dial-up Internet access
  • Electronic/magnetic keys
  • Hair dryer
  • Housekeeping
  • In-room safe (accommodates laptop)
  • Internet access (surcharge)
  • Iron/ironing board
  • Refrigerator
  • Rollaway beds
  • Satellite television service
  • Shower/tub combination
  • VCR
  • Window opens

General

  • Air-conditioned public areas;
  • Bar/lounge;
  • Designated smoking areas;
  • Elevator/lift;
  • Number of floors: 2;
  • Number of rooms: 116;
  • Patio;
  • Restaurant(s) in hotel;
  • Swimming pool - children's;
  • Swimming pool - indoor;
  • Swimming pool - outdoor seasonal
Check-in time is 3 PM
Check-out time is 11 AM
Pets not allowed

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Recreation

The recreational activities listed below are available either on site or nearby; fees may apply.


  • Bicycle rentals nearby
  • Boat launch nearby
  • Fishing nearby
  • Golfing nearby
  • Golf - miniature nearby
  • Hiking/biking trails nearby
  • Horse riding/rental nearby
  • Motor boating nearby
  • Personal watercraft nearby
  • Rowing or canoeing nearby
  • Sailing nearby
  • Swimming on site
  • Tennis nearby
  • Water skiing nearby
  • Whale-watching nearby
  • Windsurfing nearby

Area map

A short guide to Hyannis

Barnstable’s seven villages contain the Cape’s largest population. Tourists visit Hyannis Port for a peak at the Kennedy compound and can learn about the family’s Cape Cod ties at the John F. Kennedy Hyannis Museum. Each summer the Village Green presents Pops by the Sea and other concerts. The Kalmus Park Beach jets out into the Nantucket Sound where wind surfers and sailors find ideal conditions.

see all hotels in Hyannis

Nearby Activities & Points of Interest

Less than 0.5 mile

  • Downtown West Yarmouth - 300 yards

1.0 - 3.0 mi

  • Downtown Hyannis - 2.2 miles
  • Cape Cod Storyland - 2.3 miles
  • John F Kennedy Hyannis Museum - 2.3 miles

3.0+ mi

  • West Dennis Beach - 3.4 miles
  • Bass River Lighthouse - 3.6 miles
  • Sandy Neck Lighthouse - 5.4 miles
  • Cape Cod Museum of Fine Art - 6.6 miles
  • Cape Playhouse - 6.6 miles
  • Pleasant Road Beach - 6.9 miles
  • Vineyard Haven Martha's Vineyard Airport (MVY) - 26 miles
  • Nantucket Memorial Airport (ACK) - 29 miles
  • Provincetown Municipal Airport (PVC) - 29 miles

Reviews

Cape Point Hotel 2009.11.13
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Nov 13, 2009

This guest did not leave a comment.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 4.0 Room Cleanliness
Cape Point Hotel 2009.10.18
Recommended Trip type: Romance "Good enough"

Reviewed by a Hotels.com guest on Oct 18, 2009

Good location, close to restaurants. The room in itself was nice, resent renovated bathroom and sink. Added bonus is the indoor heated pool, hot tub and sauna.

Overall Rating

5.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Cape Point Hotel 2009.10.13
Recommended Trip type: With Friends "Great room for the money"

Reviewed by a Hotels.com guest on Oct 13, 2009

The hotel met all expectation for the price. Staff was friendly and helpful, rooms were clean and updated. We were able to get a great rate through Hotels.com. I would go back.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Cape Point Hotel 2009.10.09
Not recommended Trip type: Family

Reviewed by a Hotels.com guest on Oct 9, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 1.0 Room Comfort
  • 4.0 Room Cleanliness
Cape Point Hotel 2009.09.26
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Sep 26, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Cape Point Hotel 2009.09.14
Not recommended Trip type: Family "Needs improvement"

Reviewed by a Hotels.com guest on Sep 14, 2009

We didn't have very good sleep because of the paper thin ceiling. If you really want to stay in that hotel, make sure to book rooms on the second floor.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 2.0 Hotel Condition
  • 2.0 Room Comfort
  • 3.0 Room Cleanliness
Cape Point Hotel 2009.09.14
Not recommended Trip type: Family "nice if you dont need to shower"

Reviewed by a Hotels.com guest on Sep 14, 2009

The hotel was ok but I would not choose to stay in the future. Our beds didnt even have fitted sheets, and the room service never changed our sheets once during our stay. The counters and toilet seemed clean but the shower did not! I have two small children who still take baths and I was cringing when I pulled the shower curtian open. Whoever was there before us had obviously just showered from the beach because the shower floor was covered in sand. Also the shower curtian had mold on the inside of it! gross The hotel itself was decent, the pool was nice and everyone was friendly. If they got a better cleaning service I would return, however next year my family will be trying somewhere new.

Overall Rating

3.0 out of value="5"
  • 2.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 2.0 Room Cleanliness
Cape Point Hotel 2009.09.12
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Sep 12, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 3.0 Room Comfort
  • 4.0 Room Cleanliness
Cape Point Hotel 2009.09.10
Recommended Trip type: Family "Great hotel for the money."

Reviewed by a Hotels.com guest on Sep 10, 2009

The stay there was better than I expected. The rooms are very clean, and well maintained. For the price I paid, it was well worth the money. The staff there were very friendly, and helpful. I will definetly stay there again.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Cape Point Hotel 2009.09.10
Recommended Trip type: Romance "Needs improvement"

Reviewed by a Hotels.com guest on Sep 10, 2009

Stay was nice, but going on a labor day weekend...lots of kids running up and down the halls. Also the hotel staff did not enforce any late child restrictions. Kids are suppose to be out of the pool at 10:00 PM and 10;00 to 11;00 is suppose to be adults only. This did not happen. Also they did not keep very little kids out of the hot tub, although this is more of a parenting issue.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Cape Point Hotel 2009.09.10
Recommended Trip type: With Friends "Not bad"

Reviewed by Carol of Bedford on Sep 10, 2009

This hotel was good for the money. Conveniently located, near many restaurants. Room was not very clean, empty cups under bed. The bed was okay. We faced the parking lot and it was a little noisy at night. All in all, a decent place to stay.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 2.0 Room Comfort
  • 2.0 Room Cleanliness
Cape Point Hotel 2009.09.08
Recommended Trip type: All Others "About as decent as you can find in the area"

Reviewed by Shane of San Antonio on Sep 8, 2009

The hotel is on the main drag in West Yarmouth, close to good restaurants and only about 7 minutes from the ferries in Hyannis. Contrary to some reviews, the staff was quite helpful, and changed me from a 2 double bed room to a king bed without any argument. The bathroom was not as clean as I would like, and not because of the old fixtures, wallpaper, and grout. It just didn't have a lot of attention to it. The room was clean but the furnishings are old and the carpet pretty worn. For someone that travels a fair amount, this was a typical 3 star hotel, not likely to be exceeded in the local area unless it is newer.

Overall Rating

3.0 out of value="5"
  • 4.0 Hotel Service
  • 2.0 Hotel Condition
  • 3.0 Room Comfort
  • 2.0 Room Cleanliness
Cape Point Hotel 2009.09.07
Not recommended Trip type: Family "Good value for money, but smelly rooms"

Reviewed by a Hotels.com guest on Sep 7, 2009

We booked two rooms. If it weren't for the damp smell in both rooms, I would rate this hotel higher. The rooms were very affordable, spacious, clean. But without the air conditioning on the smell in the rooms would be unbearable.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 2.0 Hotel Condition
  • 3.0 Room Comfort
  • 2.0 Room Cleanliness
Cape Point Hotel 2009.09.05
Recommended Trip type: Family "needs improvement"

Reviewed by Kate of Lynn on Sep 5, 2009

Breakfast at cafe was excellent and food was cooked fast and hot. I asked for the safe to be opened upon check-in and they stated they would have someone come down, but never did. Whirlpool was dirty felt sand and rocks at bottom and another problem (won't say on-line. Whirlpool definitely need to be emptied and cleaned. Room was small but was ok. Sliding door was sticking and hard to open & close. I thought I read that the hotel was just renovated but it did not seem like it. Bathrooms are small and don't like the sink and vanity outside in room. The kids loved the pool which was warm. Pool area was spacious and plenty of seating. Also had a small kids wading area which was nice. I usually stay more toward Harwich area but since it was a weekend stay it was convenient to beaches restaurants and shopping, movies theatre in Hyannis. I would not stay at this hotel for an extended stay but ok for a couple of days.

Overall Rating

3.0 out of value="5"
  • 2.0 Hotel Service
  • 2.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
Cape Point Hotel 2009.09.01
Not recommended Trip type: Family

Reviewed by a Hotels.com guest on Sep 1, 2009

This guest did not leave a comment.

Overall Rating

2.0 out of value="5"
  • 2.0 Hotel Service
  • 2.0 Hotel Condition
  • 2.0 Room Comfort
  • 2.0 Room Cleanliness
Cape Point Hotel 2009.08.31
Not recommended Trip type: Romance "Fair, Unimpressed Experience"

Reviewed by a Hotels.com guest on Aug 31, 2009

Although this hotel is located only 2 or so miles from Main Street proper, the heavy traffic on the travel route was expected at all times except for late night. The pool and jacuzzi were great, but the service at the desk was surprisingly unfriendly. At almost 11PM on our second night we unfortunately had to switch rooms because of extremely loud neighbors, and the help at the front desk was rude and made it clear that we were an inconvenience to them. For the money we paid for this room, we expected more. If we were to visit again, we would not stay at this hotel, we would spend a little more to stay elsewhere.

Overall Rating

3.0 out of value="5"
  • 2.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
Cape Point Hotel 2009.08.30
Recommended Trip type: All Others "Great Hotel Stay"

Reviewed by Patti of walpole on Aug 30, 2009

recently stayed at Cape Point Hotel. Almost didn't b/c of a review i had read about staff being unfriendly and beds being very uncomfortable. I didn't find that at all to be the case. we loved it. I went with my 2 kids. my kids loved the choice of inside and outside pools as well the cabana bar/cafe outside. mom loved the cafe to for its great choice of beverages! I thought the breakfast cafe was great. had a good ,quick breakfast for a great price. my 8 year old ran down the hall and got me complimentary coffe daily. It's in a great location b/c there are wonderful beaches nearby as well as mini golf courses and great restaurants. then we would come back to the hotel late afternoon and sit by the pool. overall a great family place and very kid friendly. Would i give it 5 stars.. no but for a clean, good experience and a great price i was very happy. great family place. I also saw a lot of people with out kids. going back for labor day weekend with my kids and husband.. very enjoyable.

Overall Rating

5.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Cape Point Hotel 2009.08.27
Recommended Trip type: Family "Would Stay Again"

Reviewed by a Hotels.com guest on Aug 27, 2009

The hotel is centrally located from most conveniences and beaches. Friendly front desk staff on the first and second days of my visit. Cordial, but not overly friendly the other days. Room service staff were friendly and nice. Rooms were clean, carpeting OK. Didn't have any complaints; but would have preferred if the rates were lower for the calibre of hotel it is, and also wished there was a better fitness center.I think the rates were a bit inflated given the fact that it was the month of August. I would stay there again if the rates are at least $40.00 cheaper. Otherwise;comfortable place to stay.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Cape Point Hotel 2009.08.19
Recommended Trip type: Family "I thought it was going to better"

Reviewed by Laurie of Salem on Aug 19, 2009

Considering how much money we spent for the cape point, I really thought it was going to be nicer. It really isn't a "hotel", it's a motel. The pool area inside and outside was nice, but the rest of the place was just ok. It was a standard motel rooom, nothing fancy, but was clean. It's right on the main road in yarmouth, and very close to hyannis. I thought the place was fine, but the price was too high.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Cape Point Hotel 2009.08.19
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Aug 19, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Cape Point Hotel 2009.08.19
Recommended Trip type: Romance "Nice Rooms, Pools need improving"

Reviewed by a Hotels.com guest on Aug 19, 2009

The outdoor pool was clean but crowded, the indoor pool area smelled badly of chlorine and the water was murky. I swam in the morning before many people had even been in the pool and could not see the bottom of the pool because it was so murky. I did not try the hot tub because there was foam in the water. The lounge area was extremely outdated and a huge let down. The breakfast cafe was always so busy we went elsewhere. I would reccomend staying here if you want some comforts, but do not expect a great hotel, it is better than a Motel 6 but a huge step down from a Hilton or Marriot.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Cape Point Hotel 2009.08.13
Not recommended Trip type: Romance

Reviewed by a Hotels.com guest on Aug 13, 2009

This guest did not leave a comment.

Overall Rating

2.0 out of value="5"
  • 2.0 Hotel Service
  • 1.0 Hotel Condition
  • 2.0 Room Comfort
  • 2.0 Room Cleanliness
Cape Point Hotel 2009.08.13
Recommended Trip type: Family "Very comfortable"

Reviewed by a Hotels.com guest on Aug 13, 2009

Very nice hotel with clean rooms, two pools indoor and outdoor with a lounge at each pool. Full service breakfast with super quick service. Great value Cape Cod hotel, we will go back.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Cape Point Hotel 2009.08.10
Not recommended Trip type: All Others "Needs Improvement"

Reviewed by a Hotels.com guest on Aug 10, 2009

The beds were very uncomfortable. You could feel the coils and was very hard to find a spot that was not lumpy. The bathroom was dark and dindgy. Needs to have brighter colors.Was afraid to use the light by the table, the whole thing felt like it was ready to fall apart.

Overall Rating

2.0 out of value="5"
  • 3.0 Hotel Service
  • 2.0 Hotel Condition
  • 1.0 Room Comfort
  • 3.0 Room Cleanliness
Cape Point Hotel 2009.08.08
Not recommended Trip type: Family "Did not meet expectations"

Reviewed by a Hotels.com guest on Aug 8, 2009

Maybe it was us but we thought we were staying in a three star hotel and it felt like a roadside motel. Big difference. We were disappointed in so many areas I don't know where to begin. The pros: clean room, spacious, liked the fridge in room. Cons: rude staff, difficult to obtain basics, like towels. Very uncomfortable beds and linens which may seem petty at first except when you don't get enough sleep. Could not get info from staff because they were either too busy or would refer us to brochure stand. Overall, would not stay again or reccommend to anyone.

Overall Rating

3.0 out of value="5"
  • 2.0 Hotel Service
  • 5.0 Hotel Condition
  • 3.0 Room Comfort
  • 5.0 Room Cleanliness
Cape Point Hotel 2009.08.05
Not recommended Trip type: Family

Reviewed by a Hotels.com guest on Aug 5, 2009

This guest did not leave a comment.

Overall Rating

2.0 out of value="5"
  • 4.0 Hotel Service
  • 2.0 Hotel Condition
  • 3.0 Room Comfort
  • 4.0 Room Cleanliness
Cape Point Hotel 2009.07.31
Not recommended Trip type: All Others "needs alot of renovations"

Reviewed by a Hotels.com guest on Jul 31, 2009

I thought that for the price we paid the hotel was not very nice. The rooms were very dingy and old. The tub bars were rusty and their were alot of paint chips on the acrylic tub insert. The sheets had stains on them and looked dirty. The only good thing I can say about the place was the the breakfast restaurant in the hotel was wonderful. The fruit was fresh every item we had (pancakes, eggs, etc.) were wonderful.

Overall Rating

1.0 out of value="5"
  • 3.0 Hotel Service
  • 1.0 Hotel Condition
  • 3.0 Room Comfort
  • 2.0 Room Cleanliness
Cape Point Hotel 2009.07.27
Recommended Trip type: Family "Great Location"

Reviewed by Josh of Pawtucket on Jul 27, 2009

This hotel is located right where you want to be if you are visiting the Yarmouth area on vacation. The two pools are clean and there are plenty of chairs available. My only complaints are for the outdated multi station gym and the small in room TV. All things considered this hotel is a good value for a family that plans on spending their vacation zipping around to the various local tourist attractions and then hitting the pool and crashing in a cool bed.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
Cape Point Hotel 2009.06.24
Recommended Trip type: With Friends "Wonderful Hotel to stay at Cape Cod"

Reviewed by a Hotels.com guest on Jun 24, 2009

Our stay at The Cape Point Hotel in Yarmouth, Massachusetts was really great. I had been a guest there several years ago, and enjoyed it. Now, there have been many improvements since added. The rooms are very nice, clean and comfortable. I could see that all of the rooms had been updated with new features, carpet- beds/bedding- and spacious new vanity areas. When checking in, the staff were very welcoming and polite. The pool areas are very nice, (indoor and outdoor) both are large and with plenty of lounge chairs. I especially enjoyed the complimentary hot coffee cart in the lobby in the morning. The location of the Hotel is very good, it is close to all of the main attractions on the Cape. The town of Hyannis is nearby to catch a ferry to the Islands of Marthas Vineyard or Nantucket. Or, you can just go visit the dock area for a nice lunch and watch the ferrys come in and out. There is plenty of shopping, good restaurants serving traditional "Cape Cod" favorites, plenty of fried clams and lobster. There are several beaches that are just a short drive from the Hotel, and they are nice. When you go to the beach, they give you a pass that will allow you into several beaches that are all in that area, and the price is very reasonable. I highly recommend this Hotel, I have been coming to the "Cape" on many visits for 30 years, so I know it well. I believe you will have a very nice stay at the Cape Point.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Cape Point Hotel 2009.06.24
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Jun 24, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Cape Point Hotel 2009.06.20
Not recommended Trip type: All Others "Needs lots of improvement!"

Reviewed by a Hotels.com guest on Jun 20, 2009

Dirty, bugs in room, thread bare towels

Overall Rating

1.0 out of value="5"
  • 1.0 Hotel Service
  • 1.0 Hotel Condition
  • 1.0 Room Comfort
  • 1.0 Room Cleanliness
Cape Point Hotel 2009.06.16
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Jun 16, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Cape Point Hotel 2009.04.23
Not recommended Trip type: With Friends "Rating did not match quality"

Reviewed by Joyce of Boston on Apr 23, 2009

I was very disappointed with the rating that was assigned this hotel and my experience. I should havebeen rated a two.

Overall Rating

2.0 out of value="5"
  • 3.0 Hotel Service
  • 2.0 Hotel Condition
  • 1.0 Room Comfort
  • 1.0 Room Cleanliness
Cape Point Hotel 2009.04.13
Recommended Trip type: With Friends "Amenities were fabulous; price was great."

Reviewed by a Hotels.com guest on Apr 13, 2009

Best hot tub (temperature, cleanliness, powerful, working jets) in quite some time!

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 3.0 Room Comfort
  • 4.0 Room Cleanliness
Cape Point Hotel 2009.03.27
Not recommended Trip type: All Others ""Needs Improvement""

Reviewed by Lynne of Leominster on Mar 27, 2009

We considered star ratings when we were looking for a hotel. We decided to go with the three star because it sounded really nice. When we arrived we found the desk clerk to be really quite rude. When we got to our room we found it to be really not prepared. The toilet paper looked like it had been dropped into some kind of liquid that we didn't even want to speculate about about. The paper was a brownish color so I threw it in the trash and used the extra roll. The worst thing about the hotel was when we were leaving the smell of sewerage hit us as soon as we stepped out. They had two sewer covers lifting. When they were told the clerk said they didn't know about it. If you took a breath you knew.

Overall Rating

2.0 out of value="5"
  • 2.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
Cape Point Hotel 2009.02.19
Recommended Trip type: All Others "Needs Improvement"

Reviewed by Jackie of Worcester on Feb 19, 2009

I went to the hotel thinking it would be a relaxing experience. I had a room on the first floor that faced the parking lot. Every time a car came or went, I could hear it clearly, doors banging, even during the night. Children were running through the halls to get to the pool so there were constant disturbances. Maybe if I had a room on a different floor it would have been different but I wasn't fully satisfied.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 1.0 Room Comfort
  • 5.0 Room Cleanliness
Cape Point Hotel 2009.01.06
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Jan 6, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Cape Point Hotel 2009.01.04
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Jan 4, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Cape Point Hotel 2008.10.20
Recommended Trip type: Business "Great room for the money"

Reviewed by a Hotels.com guest on Oct 20, 2008

I was pleasantly surprised at how nice the hotel was, given the price. It was clean, spacious, and had a nice layout. The only thing I had problem with was the quality of the fitness equipment, and that the bed was kind of hard. Aside from the above two things, I would recommend it for a few days stay...

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 4.0 Room Cleanliness
Cape Point Hotel 2008.10.16
Recommended Trip type: Business "Basically OK for tour busses and middle class tourists"

Reviewed by a Hotels.com guest on Oct 16, 2008

First, I had a decent stay, but it's clear the staff is underpaid, without a strong sense of professional hospitality. To be fair, most of the hotels on the Cape in this price range are probably the same boat, struggling to get qualified and stable staff. The room was clean. Internet is dependent on how close the room is to the nearest wireless router. Lots of touristy restaurants around.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
Cape Point Hotel 2008.10.03
Not recommended Trip type: Romance "Needs Improvement"

Reviewed by Paul of Peabody on Oct 3, 2008

The hotel was clean and decent. The check-out time for the hotel is 11:00 am. This does not explain an early knock on the door, 9:20 am, from the maid. So much for sleeping in on a Sunday morning. Next time to the Cape we will be looking elsewhere.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
Cape Point Hotel 2008.10.03
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Oct 3, 2008

This guest did not leave a comment.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 4.0 Room Cleanliness
Cape Point Hotel 2008.09.29
Recommended Trip type: All Others "OK for the money"

Reviewed by Ashesh of Richmond on Sep 29, 2008

The shower was clogged up and the TV remote did not work.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 2.0 Hotel Condition
  • 2.0 Room Comfort
  • 3.0 Room Cleanliness
Cape Point Hotel 2008.09.22
Recommended Trip type: Romance

Reviewed by thomas of mcgowan on Sep 22, 2008

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 3.0 Room Cleanliness
Cape Point Hotel 2008.09.17
Recommended Trip type: All Others "Value"

Reviewed by a Hotels.com guest on Sep 17, 2008

Good hotel for rate. Convenient location, OK surroundings on main drag.

Overall Rating

3.0 out of value="5"
  • 4.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 4.0 Room Cleanliness
Cape Point Hotel 2008.09.11
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Sep 11, 2008

This guest did not leave a comment.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 4.0 Room Cleanliness
Cape Point Hotel 2008.08.27
Recommended Trip type: Family "Hotel has full service breakfast"

Reviewed by Martha of Walsh on Aug 27, 2008

We found the Cape Point conveniently located on Rte 28 and were pleasantly surprized to find our room overlooked a grassy area. The hotel has a full service breakfast cafe with very good food at reasonable prices. We would stay there again.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Cape Point Hotel 2008.08.19
Recommended Trip type: Family "Nice place for the money"

Reviewed by a Hotels.com guest on Aug 19, 2008

We had lots of fun in the pools and the motel was very clean. The rooms are very small but they have been recently renovated. We would definately stay there again.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Cape Point Hotel 2008.08.12
Recommended Trip type: All Others "Needs improvement"

Reviewed by a Hotels.com guest on Aug 12, 2008

Cape Point is kind of an older outdated place, rooms are small and dark and ceilings are low. Rooms in need of updating. However, the indoor pools are outstanding and the location was pretty convenient to everything we needed. The customer service desk was prompt and helpful and my kids really loved the fish pool and arcade in the lower level.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
Cape Point Hotel 2008.08.11
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Aug 11, 2008

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 4.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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