All hotels in Flagstaff, Arizona, United States of America
1 room, 2 adults
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3100 East Route 66, Flagstaff, AZ, 86004, United States of America, ‏‎800-491-6126
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3.0 / 5Good

Score breakdown (from 499 reviews)

Average rating for:

  • Cleanliness
    3.4
  • Service
    3.2
  • Comfort
    3.0
  • Condition
    2.9
  • Neighborhood
    3.0
2.0 / 5Fair
"misleading and unplugged room 112"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
The fridge and microwave were unplugged. I had to bring my own surge protector to plug everything in properly. I've booked two rooms that claim king beds are inside but in all actuality it's a queen bed instead.
Genuine Hotels.com guest review
1 night family trip Jan 24, 2015
A Traveler
US
5.0 / 5Outstanding
"good for price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Great for the price. Pillows were flat and stained though. Only downside.
Genuine Hotels.com guest review
1 night trip Jan 24, 2015
Jennifer
US
4.0 / 5Excellent
"remodeled,but very rigged."
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    2.0
Newly renovated new everything but kinda rigged.like new rainfall shower head but piping was strapped to ceiling with plastic hooks.
Genuine Hotels.com guest review
1 night romance trip Jan 23, 2015
A Traveler
US
1.0 / 5Poor
"room 117"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Overall decent, bathroom door wouldn't close smoothly as it got stuck halfway through closing. The towels they provide are tiny. Tub was tiny.
Genuine Hotels.com guest review
1 night family trip Jan 17, 2015
A Traveler
US
1.0 / 5Poor
"bad services"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
it was the worst stay ever
Genuine Hotels.com guest review
1 night romance trip Jan 17, 2015
A Traveler
US
2.0 / 5Fair
"ok"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
The stay was good,heater in the room was not working. Just didn't like that check up was at 3 had to rome around the street for a couple hours.
Genuine Hotels.com guest review
1 night trip Jan 10, 2015
amado
US
2.0 / 5Fair
"Not good"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
Not good, no coffee pot, no shampoo. Condition of room overall not good.
Genuine Expedia guest review
Other trip Jan 11, 2015
male
US
2.0 / 5Fair
"Cold stay"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Old hotel, rooms very dusty, Small heatingsystem, for a bis room
Genuine Hotels.com guest review
1 night family trip Jan 2, 2015
Michael
US
4.0 / 5Excellent
"Excellent for the price I paid."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Excellent for the price.
Genuine Hotels.com guest review
1 night trip Jan 6, 2015
Stephen
US
2.0 / 5Fair
"Cheap"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
No cleaning after the first night Neighboors very loud
Genuine Hotels.com guest review
2 night family trip Dec 29, 2014
Olivier
US
2.0 / 5Fair
"It served it's purpose for the price"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
The room was pretty bad. It smelled weird and we were afraid to use the blankets so we used out jackets as blankets lol. It is ok if you only plan to crash for one night but if you want to enjoy your hotel, stay at a different one.
Genuine Expedia guest review
Other trip Jan 4, 2015
A Traveler
US
2.0 / 5Fair
"You get what u pay for"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
This was the cheapest hotel we could find in the area, if you just need a place to sleep it is good. Nothing fancy but had all the necessities. I recommend bringing your own bedsheets and pillows For a more comfortable stay.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
Michael
US
2.0 / 5Fair
"BEWARE OF "EXTRA" CHARGES!"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
When I arrived I found that the billed price on Hotels.com was not their price. When I checked in they added a "Co-Pay," which pushed the price over that which would have given me a room in a better place. Note the "Fine Print" section at the bottom of the page... you have to scroll down to see it. The room itself was ok, although you might want to bring a magnifying glass for the 18" (?) flatscreen tv. There was no shampoo or conditioner and their bar of soap is only about as big as a quarter.
Genuine Hotels.com guest review
1 night romance trip Dec 29, 2014
Douglas
US
1.0 / 5Poor
"never again"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Toilet was dirty. only two little pillows and two little bars of soap. no shampoo. Tub was slippery and unsafe. the first room they gave us was unmade from previous guests. Had to ask for more toilet paper( our stay was only one night). We will never stay there again.
Genuine Hotels.com guest review
1 night romance trip Dec 26, 2014
John
US
1.0 / 5Poor
"Don't waste your time. Go somewhere else :)"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
I waited 15 minutes at the front desk for the clerk to get off the phone. It was obviously a social phone call. After she got off the phone, she had to get the head house keeper to speak English to me. I asked to look at a room, the head house keeper said I couldn't and said that I would not receive a refund, even though I never mentioned a refund. The house keeper argued with me and I told her that customer service was more important that staying at her hotel. Completely unprofessional! I was still charged. Do not stay here! When we left, a lot of the hotel room doors were open. It's obvious they're short on help.
Genuine Hotels.com guest review
1 night family trip Dec 20, 2014
Matthew
US
3.0 / 5Good
"Okish Gujarati Indian motel"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
OK room for the price. Could be cleaner. Bathroom was so-so.
Genuine Hotels.com guest review
1 night family trip Dec 21, 2014
A Traveler
US
4.0 / 5Excellent
"It is a basic motel, not "luxury" inn"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Price is the lowest. So do not expect much service. No breakfast, coffee or coffee maker. Lights are are dim to save energy. But they do charge an extra $8 per room for "Energy" charge.
Genuine Hotels.com guest review
1 night family trip Dec 22, 2014
Xiaodong
US
1.0 / 5Poor
"Not Clean & Surcharge -.-"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Not Clean & Surcharge -.-
Genuine Hotels.com guest review
1 night family trip Dec 20, 2014
A Traveler
US
2.0 / 5Fair
"BAD guest service"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
When checking in the girl at the desk was EXTREMELY rude and confused. She repeatedly asked if I was with another male who was trying to book a room and after I had to explain that I reserved online and my son and husband are waiting outside she gave me the key card but told the other guy that he can't stay there because she didn't like the way he looked. The room was acrros the street from the railroad and it was loud. the room was small but clean. The room phone was broken and TV had limited channels. The "Luxury" part of the room was the remodeled bathroom. Wouldn't stay there again.
Genuine Hotels.com guest review
1 night family trip Dec 20, 2014
Krystal
US
1.0 / 5Poor
"Please read before booking !"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
The worst experience I have ever had staying at a hotel ....front desk guy was a total racist and extremely rude please don't waste your money by staying here very dirty bed bugs no joke disgusting !
Genuine Hotels.com guest review
1 night trip with friends Dec 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Clean, great service!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
The room was very clean! They remodeled it well. It has a fridge and a microwave so we were able to eat hot food at night. I left my phone and tablet in the room and I didn't know till few hours later, but they already kept it in the office! Thanks a lot!!! We will be there again for the next ski trip.
Genuine Hotels.com guest review
1 night trip with friends Dec 17, 2014
MIMI
US
2.0 / 5Fair
"Bring ear plugs"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    1.0
Loud train noise all night. Loud door slams all night(loud neighbors not the fault of hotel) Very basic, simple place. No luxury but very clean.
Genuine Hotels.com guest review
1 night business trip Dec 17, 2014
A Traveler
US
2.0 / 5Fair
"Worth the price I paid - on Cyber Monday sale."
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
No phone - line was cut! Went to the office to ask for ice (as most motels have an ice machine) was told they don't have any. "There's a store that sells ice within walking distance both directions." I was in town for a post-op check on my back surgery - "walking distance" might as well be to the moon! Also, TV remote did not work. Room was clean and looked newly painted, however, and I got it at Cyber Monday discount...but that's all it was worth. I will not return for the full-price rate.
Genuine Hotels.com guest review
1 night trip with friends Dec 5, 2014
LAURA
US
5.0 / 5Outstanding
"Fun with my son @ the Grand Canyon"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel for the price. I was very impressed.
Genuine Hotels.com guest review
1 night family trip Dec 5, 2014
Roderick
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Beds were uncomfortable. Room smelled of old cigarette smoke.
Genuine Expedia guest review
Other trip Dec 1, 2014
A Traveler
US
1.0 / 5Poor
"DISLIKE VERY MUCH! RECOMMEND OTHER HOTELS."
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
I might as well have slept on the floor! Train going by every other hour gave me a restless night. Room was cold & dingy. Turned up the heater but that didn't do much. I was also charged extra for my 2 little boys that I was told I wouldn't be when I called.
Genuine Hotels.com guest review
1 night family trip Nov 23, 2014
RENA
US
3.0 / 5Good
"freezing"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
The heater broke repeatedly and it was very very cold out.
Genuine Hotels.com guest review
3 night business trip Nov 21, 2014
andrea
US
2.0 / 5Fair
"Not a luxury inn like there name"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    2.0
The mattress was like sleeping on a board. The pillows were alright. They didn't even give you complimentary shampoo or conditioner. For what I paid couldn't really complain but will stay somewhere else next time.
Genuine Hotels.com guest review
1 night romance trip Nov 22, 2014
Mike
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel staff was very accommodating. I came late at night and the man was still friendly. The hotel on the outside looks scary especially at night, but my room was spacious and perfectly clean and comfortable. I don't believe they had little shampoos and conditioners in the room, fyi, but they did have soap. The door only had one lock. I thought it was a good value for what I paid and I would stay again.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Not bad for the price. Close to where we were going. I would stay there again.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Great for the price. Some minor repairs to the room was needed. Motel was clean, comfortable, and convenient.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
3.0 / 5Good
"clean but dirty looking towels"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
Room was affordable but towels and wash cloths had stains. Good thing we brought our own towels. They need to work on their drainage system. While taking a quick shower the bath filled up with water and slowly drained. Other than that you couldn't hear the train. Alot of movie channels.
Genuine Hotels.com guest review
1 night family trip Nov 12, 2014
A Traveler
US
4.0 / 5Excellent
"Comfortable"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We had a quick overnight here on our way to Phoenix. For the price the hotel was fine. A bit run down but clean. I was disappointed at the lack of towels. One small towel per person instead of the standard two. NO toiletries for the guests. The bed was ok but was disappointed that it was only the sheet and bedspread no blanket between. Ok for the price but would have liked a few extras. The front desk staff was great though!
Genuine Hotels.com guest review
1 night romance trip Nov 6, 2014
Eloy
US
1.0 / 5Poor
"Wont be staying here again."
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
Hotel had trash and bugs in the bed. When we complained in the morning because the office was closed at night, the lady didnt seem to care. Wont stay here again
Genuine Hotels.com guest review
1 night trip with friends Nov 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Best motel in flagstaff....."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It certainly is the cleanest, most spacious and safest location for people staying with family. Amazed by the room quality when compared with the price charged...wil always stay there when in flagstaff.
Genuine Hotels.com guest review
1 night family trip Nov 8, 2014
Gaurav
US
3.0 / 5Good
"It is what you pay for"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Wish i had pillows. I was just ment for a road stop. You get what you pay for.
Genuine Hotels.com guest review
1 night family trip Nov 8, 2014
Matthew
US
3.0 / 5Good
"Needs a little more attention"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Needs bigger trash can. Bed spreads need to be washed
Genuine Hotels.com guest review
1 night family trip Nov 7, 2014
Terry
US
2.0 / 5Fair
"You pay for what you get"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
Not a bad place to stay for the money, the staff there are not too friendly, heater is not too good, but it is a inexpensive place to sleep
Genuine Hotels.com guest review
1 night business trip Nov 3, 2014
A Traveler
US
5.0 / 5Outstanding
"vdry nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
it was very quiet
Genuine Hotels.com guest review
1 night family trip Oct 27, 2014
steven
US
3.0 / 5Good
"OK for one night"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Very basic. OK for one night. Small rooms but functional and clean. Near train track but no train noise.
Genuine Hotels.com guest review
1 night family trip Oct 27, 2014
David
US
1.0 / 5Poor
"Creepy !"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Unfriendly staff - dark gloomy surroundings room was dirty ! No outside lighting at night ! People loitering near the room !
Genuine Expedia guest review
Other trip Nov 1, 2014
olen j
US
1.0 / 5Poor
"meanie Indian"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Our stay is always the same... But the price is OK.. No good customer service. The young lady there is always mean and nevers help ... Tells us no visitors and if we do have someone to stop by for a quick visit, she comes knocking on the front door and tells the visitors to leave. And just last week my Son's girlfriend reserved a rm for 3 days, and they got kicked out and wasn't given their refund back for the days they didn't stay there. They tried asking for their money back but she was just cussing and yelling at my son.
Genuine Hotels.com guest review
4 night family trip Oct 20, 2014
A Traveler
US
3.0 / 5Good
"Worth the money"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
For the price it was great
Genuine Hotels.com guest review
1 night business trip Oct 22, 2014
Michael
US
2.0 / 5Fair
"Basic needs met"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Generally clean and sanitary. Room very small no table or chair. No place to hang anything. Poor lighting. Right on Rte 66 (as many other motels) so 100 yards from busy RR track. No breakfast. Many other motels and restaurants nearby. shop around.
Genuine Expedia guest review
Other trip Oct 27, 2014
A Traveler
US
3.0 / 5Good
"Cheap and okay for an overnight stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
Tiny room but very clean. Just need somewhere to sleep. Trains all night but didn't really bother us. Unfortunately the hot water was not working in room 106 our neighbor in room 107 had same problem. I went behind hotel and it appears every two units share a water heater. It was late when i noticed so i didn't ask for assistance from front desk but did leave a note when i left. We will try this hotel again but will check hot water first.
Genuine Hotels.com guest review
1 night romance trip Oct 25, 2014
Joseph
US
4.0 / 5Excellent
"Plain... but worth it"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
This is a no frills motel. It is clean, the staff is super friendly, location is good. I rated it a 4...this is not a 4 star hotel. It is a simple place that takes care of its guests.
Genuine Hotels.com guest review
2 night trip Oct 22, 2014
A Traveler
US
4.0 / 5Excellent
"Good staff"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Reception was very friendly and help me find a good place for dinner.
Genuine Hotels.com guest review
1 night trip Oct 13, 2014
Terry
US
3.0 / 5Good
"Get what you pay for"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
People at the front desk are nice, the hotel is old but you get what you pay for. If you need a cheap place to stay I would book this place again. Room even had microwave and mini fridge.
Genuine Expedia guest review
Other trip Oct 20, 2014
Theresa
US
3.0 / 5Good
"Good east Flagstaff location."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The motel has recently gone through some renovation and also has a microwave and refrigerator in the room. Also, location is easy access to I-40 in either direction and north to the Grand Canyon.
Genuine Expedia guest review
Other trip Oct 20, 2014
Bob
US
5.0 / 5Outstanding
"Tiny but tidy!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I have to tell you, it was the most scrupulously clean hotel I have stayed in. I am even including the newest and best hotels I have stayed in. The room is sparse but meticulously clean. The staff was incredibly helpful and the grounds were immaculate. There is a train that runs a couple of times a night across the way but was not too troublesome. The wifi was very fast and the location is great to all amenities, freeway and college. A true gem and we would go back again and again. Try Mike and Ronda's Café located right down 66 for breakfast...a delicious joint!
Genuine Hotels.com guest review
1 night family trip Oct 11, 2014
AnnRita
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews