We got a good deal, so we didn't expect anything great. There were 2 towels for 3 of us. It would have been nice to have a little bottle of shampoo. There was no extra toilet paper in the room. If your just looking for a place to sleep for the night it was fine.Genuine Expedia guest review
The freshly remodeled rooms were nice and clean ,however, the linens were threadbare and there wasn't a place to hang clothes in the room.Genuine Hotels.com guest review
"Clean, basic, no-frills"
Room was cleaner and nicer than I expected from older property. Very clean and well-kept. Room had king bed, refrigerator and microwave. Nice flat screen TV. Definitely a basic motel that has been updated and maintained well. Beds was hard but not uncomfortable. Price was very high for the type of room, but in line with what other motels are charging […] during peak season for Flagstaff and the Grand Canyon. Read moreGenuine Hotels.com guest review
"It is in a good location."
It was fine, very quiet.Genuine Hotels.com guest review
For what you get, I couldn't see spending an extra $50/night for the second night so went else wheres. The train across the road would keep a light sleeper awake most of the night, but after a day of hiking in the mountains I never heard it.Genuine Hotels.com guest review
Nice place to stay. The staff are very nice.Genuine Hotels.com guest review
We have 6 kids and needed 2 rooms. It's usually so expensive. The rooms were clean and all we needed.Genuine Hotels.com guest review
"Excellent value for the price"
Stayed one night during road trip. No frills but the room was neat and clean, and you can't beat the price. Very popular too-I got the last room.Genuine Hotels.com guest review
"You get what you pay for...."
The room was average...I asked for a non-smoking room and the room had the smell of smoke...confirmed by cigarette burns on the bathroom counter. Maids never came in to refresh towels or make beds during our stay. The location was so close to "busy" train tracks it was difficult to sleep with trains running 24/7.Genuine Hotels.com guest review
"Very bad business"
I was asked for my credit card again after i pay for room on-line. And was charge $100 on top of that for security reasons and was told it would be added back on to my account 3-5 business days, I called and talked to manager and said he'd called back but he never did. I called again and he said he will not add my $100 back to my account, he promised […] me my funds back. I believe this is how this motel takes advantage of people to make there money. I highly recommend not to do business at this establishment. Read moreGenuine Hotels.com guest review
Lights did not work. No towels in room. No soap /shampoo. Beds bad. $3.00 charge for utilities !!!!!Genuine Hotels.com guest review
"Gotta love trains!"
Clean and comfortable for a reasonable price! We enjoyed our stay, as it was just a stop over. Train passes right across the street several times a night, which doesn't bother us, but may bother others.Genuine Hotels.com guest review
No place to hang clothes!!Genuine Hotels.com guest review
"Clean but SMALL ROOM"
Very clean well keapt property. Accross the street from RailRoad with 10 trains over night. We had a two bed room for wife 2 kids and myself so small, banged my elbow during the night on night stand.Genuine Hotels.com guest review
"Get what you paid for"
No unnecessary junk in rooms can make the world greener.Genuine Hotels.com guest review
"There for a three-day weekend."
I had come up to Flagstaff for a three-day weekend. I didn't really interact with the hotel personnel, though the lady that I checked in with was friendly. The room was clean, though a bit small. I was able to use their wifi and watch television. My only concern was the vending machine. It took my money, and when I realized that I didn't have exact […] change, it wouldn't give me my money back. Other than that, the stay was enjoyable. Read moreGenuine Hotels.com guest review
"Nicely spruced up, and a good deal."
Stayed one night with family of four. Very good deal for the area. There definitly is a train on the otherside of the road. I didn't hear it with the air conditioner on. There is no smoking at this hotel but someone sure lit one up in our room. Got used to it in a few minutes and didn't notice the rest of the night. Beds were comfortable and the room […] was recently remodeled. Nice to have a refrigerator and microwave. Read moreGenuine Hotels.com guest review
The room was recently remodeled and had brand new furniture, which was a real plus. The a/c didn't work well and only kept the room around 80 degrees, which was too hot to sleep well. There is a lot of train noise as the tracks are just across the street. Good location as it is within a few miles of the mall.Genuine Hotels.com guest review
It was good. especially, the staff was very nice. he was willing to help you out^^ and give you local information too.Genuine Expedia guest review
"Clean, Basic, Affordable"
I was very satisfied with my overnight stay. It was a decent, affordable place to spend the night as I was passing through Flagstaff.Genuine Hotels.com guest review
"Great location, reasonable price"
The location on Rte 66 was ideal. Close to downtown Flagstaff, shopping, restaurants, and NAUGenuine Expedia guest review
This was a nice hotel. The beds were good and firm, and the room was clean. Everything was in that late 80's floral pattern, but you would swear it was brand new by the quality... They claim to have free wifi online, but the guest wifi was password protected, and they didn't have the password listed any where. The A/C was kinda week, but it worked. […] Overall, it was pretty nice, and I would stay here again. Read moreGenuine Hotels.com guest review
"Clean but Bare Bones"
I stayed here with friends who had two other rooms. Our thoughts were all about the same. All three rooms were clean with new bathroom fixtures but were very bare bones in terms of amenities. We each had a TV, a/c, mini-refrigerator, and microwave oven. But that was the extend of the features. There were no towel racks, no clothing racks, no ice machine, […] no vending machine. We stayed for two nights and there was no maid service while we were there. We each had two bath towels, one hand towel, and one wash cloth for the two night stay. The office personnel were courteous but not very available. Overall, it could be a good place if you just need an overnight stay. Read moreGenuine Hotels.com guest review
"Good Stay for the Pay"
Definitely worth the price you pay, don't stay here if you're picky about all the little things, if you're just looking for somewhere to spend the night and move on then this place is excellent for the price, I do agree with previous reviews about the room being too dim, the lighting in the room is not sufficient in the main room as well as the sink […] area, the best lighting is in the bathroom, shower was good, recent remodel, room was comfortable along with the bed, clean sheets, no old smoky smells like other remodeled places, I also agree the little fridge and microwave are the luxury of the hotel although I did not use them to give a review on them I do consider it a luxury at no extra cost, one thing about the room or the room I stayed in at least, there is no added security to your hotel door such as a latch or deadbolt, and the train is no bother as well, you do hear it pass by from time to time but there is no constant horn or anything that would cause you to leave, in all a great place for the price and even better if you're just passing through town. Read moreGenuine Hotels.com guest review
It was acceptable. Didn't receive clean towels after the first night. The used ones were re-folded and put away to be used again.Genuine Hotels.com guest review
ALL WAS VERY GOOFGenuine Hotels.com guest review
"Best deal in town"
The room was fully remodeled including the bathroom and it was very clean, looked brand new. Everything worked just fine. The only thing I missed was a rack to hang my clothes.Genuine Expedia guest review
"Great place to stay"
Perfect place to spend the night, or even a few more. Looks a little old, but there is nothing wrong with the place. Great location and very friendly staff!Genuine Hotels.com guest review
"Good for the price"
Our room was clean, but was extremely small, but it didnt have a closet or place to hang anything up. It did have a refrigerator and a microwave though, which was a plus. Bed was comfortable and I slept well. For the price, it was a good value.Genuine Hotels.com guest review
Our stay was every bad. staff & service were very rude .Genuine Hotels.com guest review
My daughter is going to college in the fall and we needed a place to stay for her orientation. I'm a single father and money is always very tight. I selected this one over the others in the price range based on the reviews. I was blown away. We stayed upstairs - room 138 I think. The room was remodeled with new carpet. When we arrived the room had a […] faint smell and was hot. But didn't take long for it to cool down. The bathroom was very clean and nice. The AC was quite and worked great. I will always be staying here when I go visit my daughter. Read moreGenuine Expedia guest review
"Next to a train rail."
Too much noise due to a train passing by and minimal conditions. Not really worth it.Genuine Hotels.com guest review
Called Hotels.com directl to be sure it was a smoking room. Got there and it wasnt. Air conditioner broken said they were fixing it waited 2 hrs by then it was too late to find something else in the area. I get its an inexpensive room but air is a must. Would have been fine other than the airGenuine Hotels.com guest review
"Tiny cramped room"
There was no place to sit with my computer. There was no place to get ice on the premises. I've never stayed a hotel with no ice. The towels were really thin and needed to be replaced.Genuine Expedia guest review
It was ok.Genuine Hotels.com guest review
"Right by the railroad tracks"
The hotel was right off of the highway which is what we wanted. We didn't want the trains that ran by every hour or so. The front desk gal was nice but didn't know how to calculate distance. We ended up walking about a mile to the restaurant. The AC quit in the middle of the night. The bathroom was clean. Toliet was difficult to flush. The sink/closet […] area had a window which was nice until 6 am when the sun came pooring in. No shade. Bed was comfortable. Read moreGenuine Hotels.com guest review
"Shocked - in a good way"
Family decided last minute to take a trip to Flagstaff to escape the valley heat for the weekend. We have been to Flag many times in the past and always stayed in the much more expensive hotels near NAU campus. We've driven by all these little hotels along 66 on the east side of town and always wondered how bad they could really be. We couldn't believe […] it when we opened the door. New carpet, new furniture, flatscreen TV, queen beds as opposed to full, new carpet...shocked. We will definitely stay here again. No frills, but really, really nice. GREAT value. Especially if, like us, you're just looking for a place to lay your head after a long, busy day enjoying the outdoors in the area. Read moreGenuine Hotels.com guest review
"Worst Customer Service"
1. I specifically reserved rooms at the ground level bec of my aging mom. They gave us rooms upstairs. 2. After a long drive, my mother needed to use the bathroom, there was none to use downstairs. 3. We decided to stay since my mom went up anyway to use the bathroom. Later I realized that the a/c in our room was not working. I called the front desk […] to which the response was, "we'll send the person to fix after when he wakes up!" I made that call at 4 in the afternoon! No one came. 4. The location is very close to the railroad. Even with the windows closed, the train was pretty loud. Unfortunately. I had to keep the window open because the a/c wasn't working! 5. I attempted to cancel after learning that the a/c was broken. I was told I couldn't refund my payment! Read moreGenuine Hotels.com guest review
"cheap stay for h.s. graduation"
The hotel is right across the street from the train tracks and it felt like it was running through the middle of my room throughout the night.Genuine Hotels.com guest review
"only good for max one night"
The Room was clean, the service was realy good, but the TRAIN was driven the whole night.Genuine Hotels.com guest review
"Great service and very clean"
My husband and I were in town for a wedding and just needed a place to get ready and to sleep. This hotel was perfect for us! Everything in the room was clean and new and the bed was very comfortable. The hotel staff was friendly and helpful as well.Genuine Hotels.com guest review
A nice surprise for us. It was extremely cheap (under 30 for a double queen) and we got all the things we wanted, including a fridge. During a 2 weeks roadtrip the check-in was the quickest here, the lady even gave the same hotels.com rate for the other group who were with us but couldn't book it online.Genuine Hotels.com guest review
Comfortable bed , staff friendly & helpful. Disappointed fridge didn't work but overall ok!Genuine Hotels.com guest review
"Good for the price, will stay there again."
Nice little motel. The staff in the front desk are friendly. I will stay here again next time I hike the grand canyon. It's 1hr and half way from the South Rim of the grand canyon, 3 hrs away from the North Rim, and the way to the North Rim is ABSOLUTELY AMAZING! The bad thing about this motel are that the room's lightning is bad, 3 lamps and one is […] not working. The motel is in front of a train rail, so,yea, expect lousy from the trains, but it never bothered me cuz i was hearing ear-plugs. And i also found hairs that doesn't belong to me. Read moreGenuine Hotels.com guest review
"the room was clean but that's about it"
The ac didn't work, we had a blankets for the bedGenuine Hotels.com guest review
"Very clean, recent refurbishment. Great price."
+ easy to find, very clean, recent makeover, - hostess too busy talking on the phone to focus on my registration. Continued her telephone conversation in her native language while one-handedly attempting to issue the key etc and then got it all wrong. Room smallish and desperately needed a table which would have fitted in, with some intelligent placement […] of the existing furniture, especially if the huge CRT tv was replaced with a wall mounted flat screen. Close by rail road a bit noisy. Read moreGenuine Hotels.com guest review
Easy check in and check out. Good value. Clean and friendly. I only gave them 3s because I did not want people to be confused between this hotel and a luxury, high-end hotel. On the other hand, it was a great hotel and clean! If you are not concerned with the modernity of a facility, then this place is perfect.Genuine Hotels.com guest review
Be prepared to bring your own: Kleenex, shampoo, cream rinse, lotion, coffee, coffeemaker, and blowdryer. And whatever you do, don't look at the pillow under the pillowcase...ew!!!Genuine Expedia guest review
Our stay was all i could ask for , nothing more and nothing less . Very very very basic , but thats al i was looking for ...Genuine Hotels.com guest review
"Better than expected!"
We come to Flagstaff fairly often and have stayed at several hotels along Route 66. This trip was for a NAU graduation, and we chose this one since the price was still competitive vs the rating, amenities, etc. We realize that the Route 66 motels in this area are all quite old, so you just can't expect much. But we found this one exceeded our expectations […] in most ways. The room was extremely clean everywhere we looked, the sheets and towels actually smelled good, the walls and ceiling were spotless are in excellent condition, as was the bathroom tile. Wi-Fi connected instantly and no issues with speed or drops. Another bonus was the staff - when I phoned to make the reservation, I was surprised to speak to someone speaking perfect English....sadly rare these days. When we arrived, Arti greeted us and turned out to be whom we spoke with. She's an absolute delight, was genuinely warm and helpful, and could not have been better. Only wish was to have a clothes rack to hang clothes on. My rating is based on the other motels in the area, not against Ritz Carltons, so I'd recommend it above the others since it's a good value and one of the best rooms available. Read moreGenuine Hotels.com guest review
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