The room was recently remodeled and had brand new furniture, which was a real plus. The a/c didn't work well and only kept the room around 80 degrees, which was too hot to sleep well. There is a lot of train noise as the tracks are just across the street. Good location as it is within a few miles of the mall.Genuine Hotels.com guest review
"Clean, Basic, Affordable"
I was very satisfied with my overnight stay. It was a decent, affordable place to spend the night as I was passing through Flagstaff.Genuine Hotels.com guest review
This was a nice hotel. The beds were good and firm, and the room was clean. Everything was in that late 80's floral pattern, but you would swear it was brand new by the quality... They claim to have free wifi online, but the guest wifi was password protected, and they didn't have the password listed any where. The A/C was kinda week, but it worked. […] Overall, it was pretty nice, and I would stay here again. Read moreGenuine Hotels.com guest review
"Clean but Bare Bones"
I stayed here with friends who had two other rooms. Our thoughts were all about the same. All three rooms were clean with new bathroom fixtures but were very bare bones in terms of amenities. We each had a TV, a/c, mini-refrigerator, and microwave oven. But that was the extend of the features. There were no towel racks, no clothing racks, no ice machine, […] no vending machine. We stayed for two nights and there was no maid service while we were there. We each had two bath towels, one hand towel, and one wash cloth for the two night stay. The office personnel were courteous but not very available. Overall, it could be a good place if you just need an overnight stay. Read moreGenuine Hotels.com guest review
"Good Stay for the Pay"
Definitely worth the price you pay, don't stay here if you're picky about all the little things, if you're just looking for somewhere to spend the night and move on then this place is excellent for the price, I do agree with previous reviews about the room being too dim, the lighting in the room is not sufficient in the main room as well as the sink […] area, the best lighting is in the bathroom, shower was good, recent remodel, room was comfortable along with the bed, clean sheets, no old smoky smells like other remodeled places, I also agree the little fridge and microwave are the luxury of the hotel although I did not use them to give a review on them I do consider it a luxury at no extra cost, one thing about the room or the room I stayed in at least, there is no added security to your hotel door such as a latch or deadbolt, and the train is no bother as well, you do hear it pass by from time to time but there is no constant horn or anything that would cause you to leave, in all a great place for the price and even better if you're just passing through town. Read moreGenuine Hotels.com guest review
It was acceptable. Didn't receive clean towels after the first night. The used ones were re-folded and put away to be used again.Genuine Hotels.com guest review
ALL WAS VERY GOOFGenuine Hotels.com guest review
"Great place to stay"
Perfect place to spend the night, or even a few more. Looks a little old, but there is nothing wrong with the place. Great location and very friendly staff!Genuine Hotels.com guest review
"Good for the price"
Our room was clean, but was extremely small, but it didnt have a closet or place to hang anything up. It did have a refrigerator and a microwave though, which was a plus. Bed was comfortable and I slept well. For the price, it was a good value.Genuine Hotels.com guest review
Our stay was every bad. staff & service were very rude .Genuine Hotels.com guest review
My daughter is going to college in the fall and we needed a place to stay for her orientation. I'm a single father and money is always very tight. I selected this one over the others in the price range based on the reviews. I was blown away. We stayed upstairs - room 138 I think. The room was remodeled with new carpet. When we arrived the room had a […] faint smell and was hot. But didn't take long for it to cool down. The bathroom was very clean and nice. The AC was quite and worked great. I will always be staying here when I go visit my daughter. Read moreGenuine Expedia guest review
"Next to a train rail."
Too much noise due to a train passing by and minimal conditions. Not really worth it.Genuine Hotels.com guest review
Called Hotels.com directl to be sure it was a smoking room. Got there and it wasnt. Air conditioner broken said they were fixing it waited 2 hrs by then it was too late to find something else in the area. I get its an inexpensive room but air is a must. Would have been fine other than the airGenuine Hotels.com guest review
"Tiny cramped room"
There was no place to sit with my computer. There was no place to get ice on the premises. I've never stayed a hotel with no ice. The towels were really thin and needed to be replaced.Genuine Expedia guest review
It was ok.Genuine Hotels.com guest review
"Right by the railroad tracks"
The hotel was right off of the highway which is what we wanted. We didn't want the trains that ran by every hour or so. The front desk gal was nice but didn't know how to calculate distance. We ended up walking about a mile to the restaurant. The AC quit in the middle of the night. The bathroom was clean. Toliet was difficult to flush. The sink/closet […] area had a window which was nice until 6 am when the sun came pooring in. No shade. Bed was comfortable. Read moreGenuine Hotels.com guest review
"Shocked - in a good way"
Family decided last minute to take a trip to Flagstaff to escape the valley heat for the weekend. We have been to Flag many times in the past and always stayed in the much more expensive hotels near NAU campus. We've driven by all these little hotels along 66 on the east side of town and always wondered how bad they could really be. We couldn't believe […] it when we opened the door. New carpet, new furniture, flatscreen TV, queen beds as opposed to full, new carpet...shocked. We will definitely stay here again. No frills, but really, really nice. GREAT value. Especially if, like us, you're just looking for a place to lay your head after a long, busy day enjoying the outdoors in the area. Read moreGenuine Hotels.com guest review
"Worst Customer Service"
1. I specifically reserved rooms at the ground level bec of my aging mom. They gave us rooms upstairs. 2. After a long drive, my mother needed to use the bathroom, there was none to use downstairs. 3. We decided to stay since my mom went up anyway to use the bathroom. Later I realized that the a/c in our room was not working. I called the front desk […] to which the response was, "we'll send the person to fix after when he wakes up!" I made that call at 4 in the afternoon! No one came. 4. The location is very close to the railroad. Even with the windows closed, the train was pretty loud. Unfortunately. I had to keep the window open because the a/c wasn't working! 5. I attempted to cancel after learning that the a/c was broken. I was told I couldn't refund my payment! Read moreGenuine Hotels.com guest review
"cheap stay for h.s. graduation"
The hotel is right across the street from the train tracks and it felt like it was running through the middle of my room throughout the night.Genuine Hotels.com guest review
"only good for max one night"
The Room was clean, the service was realy good, but the TRAIN was driven the whole night.Genuine Hotels.com guest review
"Great service and very clean"
My husband and I were in town for a wedding and just needed a place to get ready and to sleep. This hotel was perfect for us! Everything in the room was clean and new and the bed was very comfortable. The hotel staff was friendly and helpful as well.Genuine Hotels.com guest review
A nice surprise for us. It was extremely cheap (under 30 for a double queen) and we got all the things we wanted, including a fridge. During a 2 weeks roadtrip the check-in was the quickest here, the lady even gave the same hotels.com rate for the other group who were with us but couldn't book it online.Genuine Hotels.com guest review
Comfortable bed , staff friendly & helpful. Disappointed fridge didn't work but overall ok!Genuine Hotels.com guest review
"Good for the price, will stay there again."
Nice little motel. The staff in the front desk are friendly. I will stay here again next time I hike the grand canyon. It's 1hr and half way from the South Rim of the grand canyon, 3 hrs away from the North Rim, and the way to the North Rim is ABSOLUTELY AMAZING! The bad thing about this motel are that the room's lightning is bad, 3 lamps and one is […] not working. The motel is in front of a train rail, so,yea, expect lousy from the trains, but it never bothered me cuz i was hearing ear-plugs. And i also found hairs that doesn't belong to me. Read moreGenuine Hotels.com guest review
"the room was clean but that's about it"
The ac didn't work, we had a blankets for the bedGenuine Hotels.com guest review
"Very clean, recent refurbishment. Great price."
+ easy to find, very clean, recent makeover, - hostess too busy talking on the phone to focus on my registration. Continued her telephone conversation in her native language while one-handedly attempting to issue the key etc and then got it all wrong. Room smallish and desperately needed a table which would have fitted in, with some intelligent placement […] of the existing furniture, especially if the huge CRT tv was replaced with a wall mounted flat screen. Close by rail road a bit noisy. Read moreGenuine Hotels.com guest review
Easy check in and check out. Good value. Clean and friendly. I only gave them 3s because I did not want people to be confused between this hotel and a luxury, high-end hotel. On the other hand, it was a great hotel and clean! If you are not concerned with the modernity of a facility, then this place is perfect.Genuine Hotels.com guest review
Be prepared to bring your own: Kleenex, shampoo, cream rinse, lotion, coffee, coffeemaker, and blowdryer. And whatever you do, don't look at the pillow under the pillowcase...ew!!!Genuine Expedia guest review
Our stay was all i could ask for , nothing more and nothing less . Very very very basic , but thats al i was looking for ...Genuine Hotels.com guest review
"Better than expected!"
We come to Flagstaff fairly often and have stayed at several hotels along Route 66. This trip was for a NAU graduation, and we chose this one since the price was still competitive vs the rating, amenities, etc. We realize that the Route 66 motels in this area are all quite old, so you just can't expect much. But we found this one exceeded our expectations […] in most ways. The room was extremely clean everywhere we looked, the sheets and towels actually smelled good, the walls and ceiling were spotless are in excellent condition, as was the bathroom tile. Wi-Fi connected instantly and no issues with speed or drops. Another bonus was the staff - when I phoned to make the reservation, I was surprised to speak to someone speaking perfect English....sadly rare these days. When we arrived, Arti greeted us and turned out to be whom we spoke with. She's an absolute delight, was genuinely warm and helpful, and could not have been better. Only wish was to have a clothes rack to hang clothes on. My rating is based on the other motels in the area, not against Ritz Carltons, so I'd recommend it above the others since it's a good value and one of the best rooms available. Read moreGenuine Hotels.com guest review
"Clean but couple of complaints"
TV only had ONE channel (HGTV) - didn't even have local channels! The fridge didn't work. Also, it's right beside the train tracks, very noisy every few minutesGenuine Expedia guest review
"Too expensive for a hole in the wall"
This hotel was literally a hole in the wall. It was way too expensive at about one hundred a room! The rooms were really, really, really small! Only one of our two rooms included a fridge and microwave. There is no continental breakfast or any amenities you would find at a hotel equal to the same price. We kept thinking we should have stayed at the […] Best Western next door, which is probably why they think they can charge such high rates. It was ridiculously expensive not worth the price. You are better of staying at a Motel 6 it's cheaper and probably the same kind of room. The bed sheets had some disgusting mystery stains. All in all not worth the high rates at all. Read moreGenuine Expedia guest review
not clean : there was a single dirty sock on the carpet... Fridge is not working but it makes a lot of noise... The worst thing about the location is next to railway, but I the trains must banned to use horns... 4 long horns for each train passed.!!! I called hotels.com before check in and ask for the room somewhere far away from the railway but the […] hotel put us to a room the closest one to railway. No shampoo, No Iron no hangs for clothe... beds looks clean they start renovation new carpets.. Read moreGenuine Hotels.com guest review
"Inexpensive Hotel for the night...."
I will first say, that this place was very clean and freshly renovated. In this case you get what you pay for....in our case----less than $40/day. And that was OK, as we just needed a place to sleep at night. The bed was OK, but in all my years on the road, I can't remember a hotel/motel without a ice machine. Free WiFi.....good. The towels are a little […] thin and the soap is very thin, But if you are looking for a place to just 'bed down' and not spend time....this is the place and at a great bargain. The staff were very nice and very helpful. I would stay here again. And I can't say this enough....the place was very clean.. Read moreGenuine Expedia guest review
"Great for overnighting"
Clean rooms, nice girl checked us in very late. Bring your own shampoo/conditioning/towels. Their towels are very small. Overall its a nice place to stay for the night. The only bothersome thing is the highway traffic is pretty loud, so if you're a light sleeper this is not the place for you.Genuine Hotels.com guest review
"the name is misleading"
it is not luxury in any way, it is dirty, noisy, right beside a very active railroad and they even charge extra fees for everyday room service......Genuine Expedia guest review
"Good Distance to most of town."
The rooms were clean and tidy. I was worried initially about the place since the reviews were so low, but the rooms themselves were great. The hotel service was a little different than most, but the front lady was very down to earth and understanding and patient. I'd stay here again.Genuine Hotels.com guest review
"Clean and quiet."
We were looking for a place to sleep. Nothing fancy. The Luxury Inn provided just that.Genuine Expedia guest review
"New rooms but train noise"
The value is excellent because they are in process of renovation so I got a brand new room for under $30/night. No shampoo and coffee. The train across the street comes about 5 times at night. With door closed you can still here it slightly. Ok if you are easy going and can sleep well. All motels and hotels on RT66 will have this problem. More expensive […] hotels may have better soundproofing. I stayed 2 nights with 2 kids for sightseeing. Safe area. Front office has curry smell due to owner living next door. Comfortable beds and pillows. Refridge, microwave, and flat screen tv included. Read moreGenuine Expedia guest review
under construction at the time so lots of stuff going on( friendly service)Genuine Hotels.com guest review
"Inexpensive and clean"
No frills room. Towels ragged, no trash can, one bar of soap. But room was clean, hot shower, and inexpensive. Luxury not really but had what we needed at perfect priceGenuine Expedia guest review
"Just ok, not really impressed"
Very cheap price so i guess you get what you pay for. Neighborhood not the best. Seemed a little shady. Hotel was renovating so it was pretty messy. Would recommend if you are looking for the cheapest price and just a quick overnight stay.Genuine Hotels.com guest review
"Low price, ok hotel"
Can't complain for the price. Quick and easy check-in, rooms were clean and comfortable. Not an easy place to site-see in Flagstaff, but if you have a car you should be fine.Genuine Hotels.com guest review
"Nice but staff was rude"
I liked this hotel but the staff was so rude.Front desk lady acted like I was trash. TVs need an upgrade too.Genuine Hotels.com guest review
"Simple, but clean"
The room was clean. The staff was very nice. I liked it very much.Genuine Expedia guest review
"Excellent for the price we paid."
Excellent for the price we paid. Comfortable bed, has refrigerator and microwave. Good for one night stay.Genuine Expedia guest review
"Clean and friendly"
The motel is right by a train track, making it a bit noisy than usual motels. The room was clean, and staff were friendly.Genuine Hotels.com guest review
"Clean and nice hotel"
The room is very clean. It is on the smaller side, but that din't matter to us. Checked-in late.around 11PM and they had no problem. I think these rooms are recently renovated. I saw some work still going on with other rooms. It has small fridge, microwave and dryer, two chairs and TV. I wish there was something in the bathroom to hang clothes. May […] be it was missing only in the room we stayed. Din't matter much. I stayed at 2 other similar hotels in flagstaff for 1.5 times the price of this hotel but less cleaner than this. Will definitely prefer to stay here in future. Read moreGenuine Expedia guest review
"Clean, comfortable, not cheap--inexpensive."
Called before I left home for directions, etc. Rodger was the most pleasing person on the phone, answering all my concerns. When I checked in the front desk girl(woman) was extremely pleasant--as if we were old friends. Room was very clean WITHOUT any stall smell or odor. Despite being across the street from the RR, never lost any sleep to passing trains. […] They are renovating the motel--they're making old look new again. Will recommend this motel to anyone staying in Flagstaff, if all you want is a place to sleep and that's all I needed. I don't call their rates cheap. I call them inexpensive. Read moreGenuine Expedia guest review
"for the money. ......"
For the money this motel is well worth it. The staff was very accommodating. I left the room very early in the morning and forgot my book. I had already dropped off my room key in the night drop. I called them to let them know the situation, there was no hassle. I got my book and a good night sleep at a great price. Only thing I had an issue with was […] the restroom. Only one set of towels, the toilet seat needs replacing and the shower curtain was placed in the shower making it really narrow. Read moreGenuine Hotels.com guest review
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