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Hotel Silken Puerta America, Madrid

5 stars
Avenida de America, 41, Madrid, Madrid, 28002, Spain, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it

Luxury hotel with 2 restaurants, near Las Ventas

  • Free WiFi
  • Airport within 5 mi/8 km: Madrid (XTI-Chamartin Train Station)

Main amenities

  • 315 guestrooms
  • 2 restaurants and 2 bars/lounges
  • Indoor pool
  • Nightclub
  • Rooftop terrace
  • Breakfast available
  • Free airport shuttle
  • Health club
  • Self parking
  • Conference center
  • In-room childcare
  • 24-hour front desk

What’s around

  • Heart of Madrid
  • Las Ventas (1.3 mi / 2.1 km)
  • Santiago Bernabeu Stadium (1.6 mi / 2.5 km)
  • Prado Museum (2.8 mi / 4.5 km)
  • El Retiro Park (2.5 mi / 4 km)
  • Thyssen-Bornemisza Museum (2.7 mi / 4.4 km)
Excellent4.3 / 5
  • Arrive at my room, I was hot, Even though I reported the malfunctioning of the AC, it…Aug 7, 2015
  • I stayed only one day, it was fantastic!!! The people who work al the hotel are very…Jul 2, 2015
See all 377 Hotels.com reviews
From 1,434 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $95
  • Junior Suite
  • Junior Suite Club
  • Zaha Hadid Space Club
  • Deluxe Room
  • Deluxe Double Room Single Use
  • Offer
  • Deluxe Club
  • Executive Suite
  • Standard Double Room (Promotion)

At a glance

Key facts

Hotel size

  • This hotel has 315 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle during limited hours *

Parking

  • Self parking *

  • Accessible parking

Offsite

  • Free area shuttle

Also known as

  • Hotel Silken Puerta
  • Hotel Silken Puerta America
  • Puerta America
  • Silken Puerta
  • Silken Puerta America
  • Silken Puerta America Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 22.35 per day

Buffet breakfast is offered for an extra charge of EUR 22 for adults and EUR 11 for children (approximately)

Babysitting/childcare is available for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Pool sun loungers
  • Health club
  • Sauna
  • Nightclub
Working away
  • Business center
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built 2005
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Garden
Accessibility
  • Disabled parking
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

In addition to spectacular views over the city, on the 13th floor of the hotel guests may enjoy an area equipped with a heated pool, Scottish shower, Turkish bath and a gym.

Dining

Lagrimasn Negras - This fine-dining restaurant serves lunch and dinner. Reservations are required. Open select days.

MAD Restaurant - This restaurant serves breakfast, brunch, and dinner.

Hotel Silken Puerta America, Madrid’s small print

Also known as

  • Hotel Silken Puerta
  • Hotel Silken Puerta America
  • Puerta America
  • Silken Puerta
  • Silken Puerta America
  • Silken Puerta America Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 22.35 per day

Buffet breakfast is offered for an extra charge of EUR 22 for adults and EUR 11 for children (approximately)

Babysitting/childcare is available for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Silken Puerta America, Madrid

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