All hotels in Vienna, Austria
1 room, 2 adults
You can collect Welcome Rewards® nights hereHerrengasse 12, Vienna, Vienna, 1010, Austria, ‏‎800-491-6126
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4.5 / 5Excellent

Score breakdown (from 291 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.5
  • Condition
    4.5
  • Neighborhood
    4.7
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a supper location and a nice small boutique hotel. Perfect New Year's stay.
Genuine Hotels.com guest review
7 night romance trip Dec 26, 2012
A Traveler
US
5.0 / 5Outstanding
"Great design hotel in the very center of Vienna"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location, very well maintained and run design hotel. Cafe Central just in front of hotel entrance is a great bonus although hotel breakfast is also very good.
Genuine Expedia guest review
Other trip Oct 22, 2012
Dmitry
US
3.0 / 5Good
"Hotel was OK."
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
The location was great but the hotel service and room was OK. The bed and pillows were hard, the rain shower leaked all over the bathroom floor and our room faced the street and it was loud. The hotel staff recommended some good places to eat but checking in and out of the hotel was not a pleasant experience.
Genuine Expedia guest review
Other trip Oct 6, 2012
A Traveler
US
5.0 / 5Outstanding
"Good Location and a Very Good Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Enjoyed the three nights (Sep 6-10) we stayed.The hotel was clean and modern and the staff was very very cordial and responsive and did much to help us enjoy our stay.
Genuine Hotels.com guest review
Family trip Sep 12, 2012
John M
US
5.0 / 5Outstanding
"A Great Vienna Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff is willing to help you with anything, and the hotel is beautiful. It's less than a block away from a major underground station and if you like walking, nothing is that far away from here. The hotel is incredibly comfortable with a great AC system. I wish I could sleep there tonight!
Genuine Hotels.com guest review
Other trip Aug 23, 2012
kothel
US
4.0 / 5Excellent
"Good choice in Vienna."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location. Very nice staff. Good/safe area. The beds were very clean, but the shower walls needed a good scrubbing. The AC was not quite cold enough--cool, but not cool enough. I'd stay there again, though, just because of the staff and the location.
Genuine Hotels.com guest review
Other trip Aug 21, 2012
A Traveler
US
4.0 / 5Excellent
"form over function, but central and good service"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Excellent location. very efficient and friendly reception. good breakfast. free wifi. BUT this hotel is a perfect example of form over function. Deign is pleasing, but not as an end in itself. Mirror tv. too small and in the wrong place to be seen properly from the bed. Nice idea, but fails in function/ Nicely designed bathroom fixtures, but shower already broken. entrance lobby interesting design. but dark and unwelcoming. The opposite of what a guest needs.
Genuine Expedia guest review
Other trip May 5, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Top choise!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Just perfect!
Genuine Hotels.com guest review
2 night romance trip Feb 4, 2015
Jelena
IE
5.0 / 5Outstanding
"Had a great time!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Three days away. Very helpful staff in a very well organised hotel. No complaints whatsoever - absolutely brilliant!
Genuine Hotels.com guest review
2 night romance trip Jan 30, 2015
A Traveler
GB
5.0 / 5Outstanding
"Fantastic location and gorgeous inside too!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Wheelchair user myself had fab room, plenty large enough and even had a free mini bar! Food in hotel pretty good and staff excellent especially Stephan who helped us throughout our stay. Hotel desk even got me and my daughter tickets to the horses morning session. We all had a great time!
Genuine Expedia guest review
Other trip Dec 24, 2014
tricia
GB
5.0 / 5Outstanding
"Visiting Vienna made easy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great 2 day stay at the Radisson Blu in Vienna! Friendly, helpful, attentive staff ensured that we were comfortable and well cared for. Every request was met with a "can do" attitude and delivery that went the extra mile. Room was well appointed, modern and comfortable. Location was superb for visiting main tourist attractions: Christmas markets, shopping, landmarks.
Genuine Hotels.com guest review
2 night romance trip Dec 6, 2014
Elizabeth
CA
4.0 / 5Excellent
"Probably four and a half stars."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Good hotel, next to Centraal cafe. Nice to have Actimels with breakfast as I do at home. Even nicer, on weekends they had sparkling wine to make a bucks fizz. Breakfast overall was excellent. Large room and large bathroom. The sound proofed rooms seem to work, definately heard less overheard noise than usual.
Genuine Expedia guest review
Other trip Oct 8, 2014
Carol
GB
5.0 / 5Outstanding
"Nice and comfortable boutique hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We are a family of 5 who was staying in Vienna for a couple of nights, before heading off to Salzburg for 3 nights and returning to Vienna for another 2 nights. We had booked for 2 adjoining rooms, but was given separate rooms on arrival in Vienna, which was a disappointing over-sight from the staff. However they did make amends, so that on our return from Salzburg, we got the corner suite with an adjoining room, which was fabulous. Generally the stay was very comfortable and the staff attentive. Breakfast was very good.
Genuine Expedia guest review
Other trip Sep 30, 2014
Ken
AU
5.0 / 5Outstanding
"Great Locatin and Fantastic Service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was outstanding. From Check-in to Check-out and the overall stay was great, very helpful and polite staff. Location is simply fantastic. We really enjoyed our stay and Vienna is a place worth visiting again and again and we will definitely stay again at the same Hotel.
Genuine Hotels.com guest review
4 night family trip Aug 16, 2014
Baqar
IE
5.0 / 5Outstanding
"Excellent location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
5 minute walk from Rathaus where we enjoyed the music and food of the film festival every night. It is also very close walking distance to all the major attractions in the core of the city. The only down side was that the restaurant was closed for the summer break, but there is a lovely cafe just next door. they did provide a breakfast buffet, but it was too pricey. It is not a large hotel, but very comfortable, quiet, convenient and have efficient staff. They also have a good security system whereby only those with room cards can get the elevator to move.
Genuine Hotels.com guest review
3 night trip Jul 26, 2014
Mary
CA
4.0 / 5Excellent
"Comfortable Central Location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
As with all Radisson Blu hotels, the location in the centre of Vienna was excellent with the Hofburg down the road and the Central Café next door!
Genuine Expedia guest review
Other trip Aug 4, 2014
Paul
GB
3.0 / 5Good
"good location but not value for money"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Location is good, just a few steps away from metro Herrengasse, a quiet but easy access spot. Next to the very nice Cafe Central. Room size is big, but the tv doesn't work & called for service but no body came & help. One of the spot lights goes on & off so quite annoying too. In general, nice but not value for money.
Genuine Hotels.com guest review
1 night trip Jun 27, 2014
Tse
AS
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location. Very good staff. Wonderful breakfast. Free non alcoholic drinks in bar fridge. Cafe Central opposite hotel.
Genuine Hotels.com guest review
4 night family trip Jun 4, 2014
Happy
AU
5.0 / 5Outstanding
"Good central location for all facilities."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel is nice and welcoming, Excelent location to great range of very good restaurants, access to visitors / tourists area / underground trains. Beakfast was very nice, bar inthe evening pleasant.
Genuine Expedia guest review
Other trip Jun 10, 2014
Ash
GB
5.0 / 5Outstanding
"Deceptively Central"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It took the taxi driver a little while to find ( I think mainly due to road works) and at first it seemed a little way out of the centre but we very quickly realised it was in an excellent position. All the staff spoke English (to a varying degree) and were very willing to tell us about their Hotel and their wonderful City. The Hotel made our stay in Vienna all the more pleasurable.
Genuine Expedia guest review
Other trip May 21, 2014
Andrew
GB
5.0 / 5Outstanding
"a good central hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
a delightful hotel, very close to nice restaurants and cafes and famous landmarks. The room was very cosy with a coffee/tea maker which was much appreciated, also body lotion etc in bathroom, which had a brilliant large shower.
Genuine Hotels.com guest review
3 night trip May 3, 2014
Jeni
GB
4.0 / 5Excellent
"Very Very Central"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
On arrival not so good but turned out to be the only little thing. I would return.
Genuine Hotels.com guest review
3 night business trip Apr 24, 2014
Sacha
IE
3.0 / 5Good
"Not as expected"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Small room, mini TV, some noise from the traffice . Nice and friendly staff.
Genuine Hotels.com guest review
1 night trip Apr 7, 2014
080414
GB
4.0 / 5Excellent
"Hotel for the Opera"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
With Radisson's one can expect a good standard of accommodation and R's in Vienna is no exception. Polite and hard working staff and amenities to make one's stay comfortable is the norm. This hotel had a good bar. This was great for pre-dinner drinks. This R's is in walking distance from the Vienna State Opera and most of the other sites. We skipped the breakfast at nearly 30 euros each and made for one of the cafés. Indeed, do try the the Cafe Central for breakfast - a short wait at breakfast time and better value than the hotel!
Genuine Expedia guest review
Other trip Jan 5, 2014
Andrew
GB
5.0 / 5Outstanding
"Perfect location, luxurious accommodation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I visited in November 2013. This is a luxurious hotel finished (recently) to a very high standard. Cleanliness excellent. Staff helpful and friendly. Breakfast is excellent. Didn't get opportunity to sample the dining.
Genuine Expedia guest review
Other trip Nov 5, 2013
M
GB
2.0 / 5Fair
"Good location, but disappointed overall"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The hotel is located in good area, close to city center, subway, Cafe Central (just next to it). However, given its price & number of stars rating, overall was disappointing (Hotel facilities, cleaniness and not really comfortable)
Genuine Expedia guest review
Other trip Oct 9, 2013
A Traveler
AU
5.0 / 5Outstanding
"superb"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Its an excellent hotel with superb service.
Genuine Hotels.com guest review
2 night business trip Sep 28, 2013
A Traveler
AS
5.0 / 5Outstanding
"Visit from Peja"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was very nice ,hotel was greate and also the place is close to the city centre
Genuine Hotels.com guest review
2 night trip Sep 27, 2013
Deme Elezaj
IE
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was disconcerted by the treatment I received from one member of staff. Otherwise all other staff were helpful & obliging. It was impossible to get something to eat prior to an early morning start. I received a very abrasive reception from staff in the dining room
Genuine Hotels.com guest review
4 night trip Sep 21, 2013
A Traveler
AU
3.0 / 5Good
"Not a 5-star hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel is in a great location, slightly off the beaten tourist track but very handy for everything. However, it was advertised as a 5-star hotel but it was more like 4-star. Reception is an unimpressive, small alcove containing two desks to the left of the hotel lobby. Some of the staff were very helpful but there was one who couldn't give me a timetable for the bus which passed right outside the door! When you go in the lift, you have to insert your room card/key before it will take you anywhere - a good security measure, I suppose. However, I had real trouble with my key and it never, ever worked first time, either for the lift or the room, and it had to be changed once (still had the same problem, even when it was changed, so there may have been a problem with the card-reader). The room was adequately furnished and the bathroom was lovely, with a good shower. First impressions were that I was less than pleased with the thick dust at either side of the fridge (hidden in the wardrobe). The carpet hadn't been vacuumed very well, either, and there was a black hair in the bed - ugh. The dining room was a soulless place and it was no wonder that there was never anyone in there apart from breakfast time. There was a large cold buffet but you could order hot food from a menu. One morning, I was given a teacup with lipstick on it and, on another day, one member of our party didn't get the hot food she'd ordered. By then, we were past caring.
Genuine Expedia guest review
Other trip Sep 30, 2013
Liz
GB
4.0 / 5Excellent
"Best location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Comfortable. Great location. Room a bit small. Beds way too soft. Reasonably good breakfast buffet but not the best. Staff of average. Not the most friendly kind. 4 star not 5.
Genuine Hotels.com guest review
3 night trip Sep 22, 2013
Great location
AS
4.0 / 5Excellent
"nice hotel, close to centre"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
It is a nice hotel but not at 5 stars level. Expensive
Genuine Expedia guest review
Other trip Sep 28, 2013
A Traveler
GB
4.0 / 5Excellent
"very stylish and excellent location"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Ideal location for exploring Vienna.
Genuine Hotels.com guest review
4 night trip Sep 11, 2013
A Traveler
AU
5.0 / 5Outstanding
"Fabulous Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fabulous hotel in an excellent location with friendly staff. Our stay included breakfast and the minibar which was a really nice addition.
Genuine Hotels.com guest review
3 night trip Sep 10, 2013
Laura Sz
IE
4.0 / 5Excellent
"Great central Hotel for exploring the City"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Hotel is located in a great location, only a few minutes walk from the Hofburg Palace and Kohlmarkt / Graben. It's also adjacent to Herrengasse U-Bahn Station, with a direct connection to Landgasse Station which links to further afield, including the CAT train for travel to the airport. The room we stayed in (a standard room) was generously proportioned, clean and located away from the elevator, so nice and quiet. We didn't have breakfast included with our room, but were offered it for an additional E23 per person per day! Instead, we breakfasted at Cafe Central (located next to the Hotel), where you can have a traditional Viennese breakfast (a boiled egg, roll, croissant, and hot drink) in a beautiful building for only E7.50. The Bar on the ground floor was decent, with beers available for about the same price as in local restaurants, and delicious cocktails for a bit more of a premium.
Genuine Expedia guest review
Other trip Sep 9, 2013
Rach
GB
5.0 / 5Outstanding
"All round good hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Well Located Extremely Friendly Staff Clean with all facilities needed for a city break /Business stay. Recommend it.
Genuine Expedia guest review
Other trip Aug 16, 2013
A Traveler
GB
2.0 / 5Fair
"Bit of a let down"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
This hotel is in great location near Metro and Spanish Riding School, air conditioning very good.. Very stylish but fails in practicality. Bathroom looks great at first but why hide spare toilet roll in drawer? No stool so styled my hair by looking in TV screen. Bathroom tiling not up to standard and the hair dryer was probably a hazard looking at the amount of dust accumulated. Best thing was the bakers down the road! Funniest thing was the look on the receptions face when we said no thanks to a taxi we're taking the Metro and train - obviously never heard of the saying that it is better to travel than to arrive.
Genuine Expedia guest review
Other trip Aug 14, 2013
Dixsatisfied
GB
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is in the perfect location for seeing the best of Vienna. Just around the corner is a metro stop, within easy walking distance of many of Vienna's main attractions and just down the road is a major shopping and dining area. The hotel itself is fine, it is comfortable and the wifi works well. I would recommend this hotel to anyone who wants to stay in the heart of Vienna.
Genuine Hotels.com guest review
2 night romance trip Jul 26, 2013
pishwanamo
AU
5.0 / 5Outstanding
"Inner city style"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is in a great location on the Herrengasse, in the Inner City close to the Hofburg Imperial Palace. It is a 'boutique' hotel and whilst the modern styling of the public areas may not be to everyone's taste, the guest room itself was conventional and comfortable. Unlike many hotels, we couldn't hear other guests coming and going from their rooms or their TVs, and that was a big bonus. The 'extra' in-room facilities were typical (safe, robe, slippers, toiletries), though exceptionally there was also a Nespresso coffee machine, which was a nice touch. The staff were attentive and helpful. I'd stay here again.
Genuine Expedia guest review
Other trip Jun 25, 2013
A Traveler
GB
4.0 / 5Excellent
"Lovely hotel - great location!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We arrived before check in time having had an early morning start from the UK - the lady on reception was very welcoming and said she would have a room ready within 1/2 an hour (which was very welcome!). The room itself was small, but this itself wasn't a problem as it was very comfortable and had a lovely big bathroom. We had no shower in the room (just a bath with a shower over), but I think it's the only standard room in the hotel with a bath and I think I inadvertently asked for one with a bath! It was very clean and toiletries were lovely. We had a knock on the door a while after we arrived and they had sent up a bottle of champagne as we'd mentioned we were celebrating our first wedding anniversary - what a lovely touch! The location was great - literally a stones throw away from the centre of the city - beautiful! The only downside was the cost of breakfast - 23 EURO each! Not a chance when we could nip down the road and get a croissant for a fraction of the price :) Overall really good, clean, comfortable and friendly hotel - would definately choose again should I be lucky enough to visit Vienna again!
Genuine Expedia guest review
Other trip May 22, 2013
Claire B
GB
4.0 / 5Excellent
"Great location, good hotel."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
My husband and I stayed 3 nights in this hotel and it was a great base for our Viennese holidays. There is an underground station a few steps away which takes you to Landstrasse where you can get the City airport train. But apart from this, you won't need the underground for much else besides going to Schonbrunn Palace as the hotel is very centrally located for walking to all major sites, restaurants and cafes. We booked a superior room which I think it is pretty much the same as a standard room but the added value of getting free minibar and breakfast inclusive. The room was nice, huge bed, sofa and chair, coffee table and office table, big TV (which we didn't really use much) and overall good internet. On our second day the internet was not working - the staff was quite shocked to hear about it and were very defensive (this is probably an Austrian/German thing as we got the same reaction at a hotel in the Tyrol area last year - and the exact same words "impossible"). After I came downstairs to show him how it was still not working they offered to move us to a different bedroom on a floor where the internet would be working. The breakfast was very good with a really nice selection of breads, cold meats and cheeses, as well as a variety of fruits and juices, eggs cooked as you want them and delicious coffee. We also used the sauna - you have to ask them to turn it on 30 minutes prior - and it was quite spacious. The gym area had good equipment as well. Overall a good stay.
Genuine Expedia guest review
Other trip Apr 26, 2013
Debora
GB
4.0 / 5Excellent
"Fantastic hotel in a great location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was a great hotel for a few days away. We had a fantastic junior suite which made for a great room. The location was right in the heart of Vienna and could not of been better located if you tried. If I was to pick at something I would say breakfast for a 5 star hotel wasn't as great as we expected, although it was included in the price and typical for a continental breakfast in a European hotel. I just felt there wasn't tons of choice and found the later you went down the slower things were to be replenished. BUT overall a GREAT place to stay!
Genuine Hotels.com guest review
2 night romance trip Apr 4, 2013
Mr Lilley
GB
5.0 / 5Outstanding
"Fabulous Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very helpful staff, (especially after the airline lost my luggage), we stayed 3 nights and loved the hotel, we were tourists and liked the location - less than 5 min walk from U Barn but quiet position. Across the road from very popular "Central Cafe" and less than 5 mins walk to Micahaeler Platz.
Genuine Expedia guest review
Other trip Mar 27, 2013
Theresa
AU
5.0 / 5Outstanding
"gorgeus"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
only complaint is that pillows were too soft. this property is absolutely gorgeous and right beside cafe central and the kaiserhof.
Genuine Expedia guest review
Other trip Jan 8, 2013
A Traveler
CA
5.0 / 5Outstanding
"Very convenient, very comfortable"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
An excellent hotel in Central Vienna - would definitely stay here again. The proximity to key historical sites, main shopping areas, and the U-Bahn is certainly a big plus. Our room itself was outstanding: comfortable bed, excellent bathroom, and plenty of space. Hotel staff were friendly and knowledgeable, and provided helpful assistance (including booking a table) for delicious restaurants outside of the hotel.
Genuine Hotels.com guest review
3 night romance trip Dec 12, 2012
A Traveler
GB
4.0 / 5Excellent
"Great location and very hospitable"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We arrived to our hotel early and were pleasantly suprised to know that our room was ready for check in. Located within walking distance to everything in this beautiful city. One of the smaller christmas markets is a stone throw away. The hotel staff were polite and attentive. Our room was clean and spacious. Only criticism was that there was no facilities for tea/coffee which is always welcome on a winter's day. Would stay here again!
Genuine Hotels.com guest review
2 night trip Nov 16, 2012
A Traveler
GB
5.0 / 5Outstanding
"Perfect city break hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
It is a very friendly hotel and nothing is too much for the staff. The location is superb. The little extras such as bedtime chocolates and a welcome drink were a lovely surprise.
Genuine Expedia guest review
Other trip Nov 8, 2012
Jo
GB
5.0 / 5Outstanding
"Great location for sightseeing and shopping."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Would have liked tea and coffee facilities in the room. All staff friendly and helpful. The breakfast was overpriced @ 23 Euros.
Genuine Expedia guest review
Other trip Nov 2, 2012
A Traveler
GB
5.0 / 5Outstanding
"great location for shopping and sightseeing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was wonderful. The hotel staff was always very helpful in any way.
Genuine Hotels.com guest review
4 night family trip Oct 13, 2012
A Traveler
CA
5.0 / 5Outstanding
"! Goot Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nothing at all to complain about, it's simply a solid and cozy hotel.
Genuine Expedia guest review
Other trip Oct 11, 2012
A Traveler
CA
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