All hotels in Miami Beach, Florida, United States of America
1 room, 2 adults
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6525 Collins Ave, Miami Beach, FL, 33141, United States of America, ‏‎800-491-6126
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2.9 / 5Fair

Score breakdown (from 95 reviews)

Average rating for:

  • Cleanliness
    3.4
  • Service
    3.2
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.3
3.0 / 5Good
"Middle of the road"
The week day front desk staff was RUDE, he acted like us checking in was an inconvenience to him! The lady over the weekend was much more pleasant... We didn't use the pool or dining, but the coffee service was good. The walls are PAPER thin though, so you can hear the people next to you snoring or whatever else! Also, the exterior sounds all come in. Safe area, clean hotel.
Genuine Hotels.com guest review
2 night trip Feb 15, 2013
Salty Girl
US
3.0 / 5Good
"Nice room, but construction next door"
The room and hotel are clean but getting to it, parking across the street and having to cross a BUSY street were a little annoying. Also, there is a hotel being built right next door to the hotel and it was VERY loud! They were nice enough to wait until about 7:30 to start the noise.
Genuine Hotels.com guest review
2 night family trip Feb 17, 2013
A Traveler
US
1.0 / 5Poor
"terible"
This was the worst stay at any hotel in our lives.I specifically called you folks to see what this place was like.No one mentioned that there was Costuction of a new hotel 10 feet from our bedroom window.No one mentioned that there was an $18.00 a night parking charge.There were construction guys looking right into our bedroom at 7 am with cuttoff saws runiing,forklifts,ect ect.It was awfull
Genuine Hotels.com guest review
2 night trip Feb 14, 2013
Joe
US
3.0 / 5Good
The rooms were clean. I bought coffee every morning at the coffee bar and was very good. You are on the beach but 5 miles from Douth Beach.
Genuine Hotels.com guest review
2 night business trip Jan 26, 2013
A Traveler
US
3.0 / 5Good
"uh oh construction."
When we had first checked in we received a room on the side of the building where construction was taking place in the building next door...first thing I see looking out the window,construction workers not by 5 feet from view. With a little cohering I asked to be moved to another room however they said they had none so I asked for then to check again. I payed good money for just one night. Behold they had a room nicer,bigger,but same bed choice...remeber I had to ask twice for them to check again. When we got to that room it was much nicer better view so I was happy. It might appear small and outdated on the outside but it was very nice in the inside. And they even had a maid take us to our room and show us around to see if it was to our liking. Overall it was worth the stay. The beach is right behind it so prime location.
Genuine Hotels.com guest review
1 night trip Jan 26, 2013
brittany
US
1.0 / 5Poor
"Its Offisers deal by bad way"
Cince I reached the hotel who was at the reception dealed with me by bad way without any reason. Moreove He tried to give me room like warehouse even though he had many rooms empty.
Genuine Hotels.com guest review
3 night business trip Dec 27, 2012
Kamel
US
4.0 / 5Excellent
"Sweet spot"
Nicely renovated -- very comfortable and charming / chic. Beachview / poolview room was really special. Great price for this location. I stayed on business as a change from standard places and would definitely stay again.
Genuine Expedia guest review
Other trip Dec 20, 2012
John
US
5.0 / 5Outstanding
"Great hotel"
Everything was great, great room, location and service. A bit pricy but definitely a nice stay
Genuine Hotels.com guest review
1 night trip Dec 8, 2012
Diego
US
4.0 / 5Excellent
"a great clean place with staff that is considerate"
clean clean clean! loved the bathtub jets, I have a physical job and that was nice to rest in later in the day. There is a large hotel being built right next to this hotel so during the day it is extremely loud. This stops around 6pm. So if you want to go to the pool during the day, forget about a relaxing time. My room was ultra quiet because it was on the other side of the construction. I personally like hotel staff that doesn't feel the need to always talk to me but kind when i have a question and this is how The Mimosa staff is. I really liked that. This area of Miami beach is very nice. South beach is loud and chaotic, North beach , which is where this hotel is located, is quiet lovely. A great choice for a smaller hotel.
Genuine Hotels.com guest review
4 night business trip Dec 5, 2012
A Traveler
US
2.0 / 5Fair
"Not Good"
PRO: you are right on the beach, room is big and have a kitchenette CONS: theres a construction right next to it, so you will have workers shouting and machines making noise all day long (including weekends). staff is untrained and not very well disposed. rooms arent very clean. hotel isnt clean either. you hear the room right next to yours as if you were there. not very near south beach. i wouldn't recommend this hotel and wouldnt stay again. its not expensive but im pretty sure you can find better options for the price.
Genuine Expedia guest review
Other trip Dec 10, 2012
Didier
US
3.0 / 5Good
"Walls are too thin"
Nice affordable place, the walls are definetly too thin.
Genuine Expedia guest review
Other trip Dec 10, 2012
Jared
US
5.0 / 5Outstanding
"Convenient to Miami Beach activities and events."
Booked this hotel while attending Art Basel at Miami Beach Convention Center. The hotel is centrally located and served us well as it was close to all events without being in the traffic and congestion surrounding the event. This is a small boutique hotel with personal service and we were very happy with the hotel and felt we received value for the room rate.
Genuine Hotels.com guest review
1 night trip Dec 6, 2012
Judy
US
4.0 / 5Excellent
"Very nice"
Although I passed the hotel a couple of times when I did get there I thought that it was very nice and clean and it's definitely some where I will be visiting again and possibly longer this time
Genuine Hotels.com guest review
1 night trip Oct 20, 2012
Tiffany Tarver
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"If you've never been to Cuba, this is how it is!!!"
Friendly staff helped with a problem with the room when we arrived no problem. It's 4 miles to south beach, but a very short walk to great restaurants n everything we needed close by. Hotel needs updating, but location, friendly staff and views were all we needed to overlook the minor flaws. On the beach and paved trails
Genuine Expedia guest review
Other trip Apr 19, 2015
dave n karen
CA
3.0 / 5Good
"Great staff and on the beach"
Loved the friendly and eager to help staff. Hotel is a little tired but clean and safe. Try Cholo's Ceviche restaurant up the road ...sensational!
Genuine Hotels.com guest review
3 night business trip Aug 23, 2014
A Traveler
AU
3.0 / 5Good
"convenient and on the ocean"
Small, well maintained hotel on the beach. Wish the rooms were not adjoining, but aside from that, and a very pricey latte in the lobby, all was great. Would recommend.
Genuine Hotels.com guest review
4 night romance trip Mar 12, 2014
A Traveler
CA
4.0 / 5Excellent
"Fairly priced, comfortable and good location"
Fairly priced and located not far from South Beach. The beach front at the hotel is also nice. Friendly staff. Nice hotel.
Genuine Hotels.com guest review
3 night trip with friends Mar 13, 2014
Vivek
GB
2.0 / 5Fair
"Very old hotel, not updated in decades."
The curtains could not be closed fully for a window air conditioner is in the way. Subsequently a large portion of the window is left uncovered. Not ideal when you are one floor up from a busy street (colins avenue) and right next to another large building. If you don't mind that then this is a non issue. The room smelled like mold, the A/C was off when we went in and it was very hot. The A/C grilles are full of 'fuzz'. The decorative pillows on the bed were stained, furniture is old and obviously well used. The hallway carpets are all torn up and stained. The condition underneath the carpets is equally as poor, can feel the unevenness underfoot so much it affects the wheeling of luggage. It has not seen any upkeep such as painting, carpet cleaning/replacement, ect... in many decades.
Genuine Expedia guest review
Other trip Apr 30, 2013
Lulu
CA
2.0 / 5Fair
"Miami first visit"
the location was good .Private beach and nice pool.but the bed and pillow was terrible .after a full activity day you could not sleep well.
Genuine Hotels.com guest review
2 night trip Apr 19, 2013
Nas
CA
3.0 / 5Good
"Good location. South Beach and other attractions"
Suited my purpose of good location for decent price at this time of year. Nothing to rave about but a solid 2 star hotel
Genuine Hotels.com guest review
1 night trip Dec 30, 2012
A Traveler
CA

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Buen hotel en la playa,cómodo,limpio,buen gusto."
Muy conforme,recomendable y accesible.Gente agradable,amable y muy familiar.
Genuine Expedia guest review
Other trip Feb 18, 2015
Dany
AR
3.0 / 5Good
"Älteres Hotel mit guter Lage"
Das Hotel liegt ca. in der Mitte von Miami Beach an der Collins Av. Es hat einen direkten Zugang zum Strand und einen Pool. Ansonsten gibt es ein spärliches Frühstück. Die Zimmer sind groß und gut eingerichtet. Leider gibt es keinen Balkon, dafür Kühlschrank und Safe. Allerdings ist die Klimaanlage direkt in das Fenster eingebaut, was dazu führt, dass der Straßenlärm ziemlich stark zu hören ist. In der Umgebung sind mehrere Restaurants. Geschäfte findet man erst in South Beach. Parken kosten 18 USD p.T.
Genuine Expedia guest review
Other trip Mar 10, 2014
A Traveler
DE
3.0 / 5Good
"Miami typische preise, bei genügender Qalität"
positiv:es hat genügend Parkplätze (18$/tag) wlan sehr gut ausgebaut und kostenlos, Lage ist günstig für Miami beach. schöner Pool und direkter strandzugang, Lounges sind kostenlos, alle Zimmer haben einen Safe und einen Kühlschrank. negativ: sehr ringhörige Zimmer und Fenster. Frühstücksbüffet ist gegen Aufpreis benutzbar (aber nichts besonderes, nicht einmal Waffeln zum selber machen) Tipp: die hintersten Zimmer, beim Pool sind weniger vom Strassenlärm betroffen.
Genuine Hotels.com guest review
8 night trip Feb 14, 2014
xeras
CH
3.0 / 5Good
"Hyvä sijainti rannalla"
Upea ranta aivan vieressä, oma terassi ja uima-allas. Huone ankeahko ja ikkunasta näkyi naapuritalon autokatoksen seinä. Viereinen meluisa rakennustyömaa valmistunee 2/14. Huono äänieritys, naapurihuoneen ja liikenteen äänet kuuluivat turhan selvästi. Hyvät bussiyhteydet South Beachille n. 20 min. Hotelilta pohjoiseen hyviä ravintoloita kävelymatkan päässä.
Genuine Hotels.com guest review
6 night romance trip Dec 31, 2013
A Traveler
FI
3.0 / 5Good
"Helaas"
Kreeg niet de kamer die ik dacht geboekt te hebben. Geen balkon dus maar een kamer met dichtgeslibte ramen van het bouwcomplex op een paar meter afstand. Het personeel is zeer vriendelijk en behulpzaam. Hotel licht aan het strand. Gedateerd. Prijs is niet in verhouding veel te hoog. Parkeerkosten trouwens ook belachelijk hoog, zouden inclusief moeten zijn.
Genuine Hotels.com guest review
2 night trip Dec 31, 2013
A Traveler
NL
4.0 / 5Excellent
"Pres de restaurant, epicerie, plage"
Je devais avoir une chambre superieur avec lit king et j'ai eu une chambre standard avec 2 lits double. Ma chambre donnait sur l'avenue Collins, donc reveil tot le matin. La piscine est a l'abandon et n'essayer pas d'arriver avant 1500 hrs, c'est impossible.
Genuine Expedia guest review
Other trip Jan 6, 2014
Lise
CA
4.0 / 5Excellent
"Razoavel"
Razoavel hotel nao apenas não existe estacionamento.
Genuine Hotels.com guest review
4 night trip Oct 2, 2013
miqueias
BR
3.0 / 5Good
"Hotel ao lado de uma obra grande e barulhenta!"
Hotel simples, mas bem localizado. O problema foi a obra grande e barulhenta no prédio ao lado que incomodou bastante. O hotel deveria providenciar um isolamento acústico melhor ou alguma compensação para quem se hospedar nos quartos ao lado da obra!
Genuine Expedia guest review
Other trip Oct 14, 2013
Fernando
BR
4.0 / 5Excellent
"Sjarmerende hotell på Miami Beach"
Hver gang jeg har feriert i Miami siden 2005, så har jeg bodd på The Mimosa. Det ligger på Miami Beach, men det er en litt roligere del av Miami Beach om man sammenligner med steder som South Beach f.eks. Hotellet har også et eget svømmebasseng samt en deilig hengekøye som man ligge og slappe av i mens man hører på bølgeskvulp. Boblebad funksjonen som er innebygd i badekaret er også en fin finesse, som høyner standaren på de fine rommene. På rommene har man tilgang til badekåper, safe, kjøleskap og en liten fryser samt kaffetrakter. Jeg her alltid likt å overnatte på dette hotellet. Man kan parkere bilen på andre siden av gaten, det koster $18 pluss tax pr. døgn.
Genuine Hotels.com guest review
3 night trip Sep 28, 2013
Mona
NO
1.0 / 5Poor
"Desepcionante"
Muy diferente la realidad a las fotos de Internet. Personal inexperto, muy mal desayuno incluido, falta mantenimiento a las instalaciones.
Genuine Hotels.com guest review
2 night trip Aug 9, 2013
A Traveler
CR
2.0 / 5Fair
"ikke bra"
Hei, dårlig renhold service. Veldig bråk hotellet , det høres hva man snakker bak veggen. Jeg syns det hotellet er for dyrt .
Genuine Expedia guest review
Other trip May 11, 2013
Rytis
NO
1.0 / 5Poor
"Schlechter als schlecht, wir finden keine Worte."
Wir fangen mit dem positiven an: NICHTS Negativ: Vom Check-in bis zum Check-out waren allen unfreundlich. Es wird ausschliesslich spanisch gesprochen. In unserem 1. Zimmer konnte man im Bad das Fenster nicht öffnen und eine Lüftung gab es nicht. Anscheinend sei dies normal sagte uns die Dame an der Rezeption. Die Baustelle daneben ist sehr laut. Später hat es angefangen nach Benzin zu stinken. Dann bekamen wir ein neues Zimmer auf der anderen Seite des Hotels. Dort hat man die Baustelle nicht mehr gehört und im Bad konnte man das Fenster öffnen welch wunder.. Jedes Zimmer hat ein Klimagerät welches aus einem offenen Fenster ragt. Der Geräuschpegel ist sehr hoch, da das Fenster ja Tag und Nacht offen ist. Gardinen hatten beide Zimmer nicht aber innenliegende Jalousinen. Es war nie dunkel. Wir würden gerne wissen wer diesem Hotel 3,5 Sterne vergeben hat für uns eht es gerade mal als Hostel durch. Wir kommen nie wieder und empfehlen es niemanden.
Genuine Expedia guest review
Other trip Apr 23, 2013
die Twins
DE
2.0 / 5Fair
"Dårlig hotell i forhold til pris"
Nettsiden skryter av at det fantes flatskjerm og boblebad. Ingen flatskjerm(kassetv istedenfor) og badekar uten noen form for boblebad.Hvis du forventer bobler,må du nok lage de selv. "Treningssenteret" var 1stk tredemølle og 10 manualer,2 meter ifra billiard bordet. Var der bare for syns skyld. Dårlig hotell. Når hotellet over gata koster 500kr mindre pr natt
Genuine Hotels.com guest review
1 night trip with friends Mar 9, 2013
A Traveler
NO
1.0 / 5Poor
Pas tres bonnes. Bien qu'etant sur la plage, l'hotel est mal situe pour ce qui est des restaurant et du shopping. Lors de notre sejour il y avait un batiment en construction a cote, c'etait donc tres bruyant et la piscine inutilisable.
Genuine Hotels.com guest review
3 night family trip Feb 13, 2013
A Traveler
FR
1.0 / 5Poor
"Completly overrated"
Completly overrated. The worst hotel ever, with lots of noise and construction site next door...
Genuine Hotels.com guest review
3 night trip Feb 8, 2013
A Traveler
DK
3.0 / 5Good
Ihan ok pieni hotelli hintaansa nähden. Rakennustyömaa vieressä, mutta onneksi suurin osa oleskeluajasta osui viikonloppuun, jolloin möykkää ei vielä kuulunut.
Genuine Hotels.com guest review
2 night trip with friends Jan 26, 2013
A Traveler
FI
2.0 / 5Fair
Hotel loin de tout. Chambres très mal isolées (joints inexistants laissant passer la lumière par la porte, isolement phonique médiocre on avait l'impression d'avoir dans notre lit la personne qui ronflait dans la chambre d'à côté, le bruit des voitures était si fort qu'on avait l'impression de ne pas avoir de fenêtre..) Pour couronner le tout, l'immeuble attenant à l'hôtel était en construction, d'où l'impossibilité de profiter de la piscine. Bref, une vraie catastrophe...
Genuine Hotels.com guest review
2 night romance trip Nov 15, 2012
geneva
CH
1.0 / 5Poor
"Stay away"
Hotellet var en gedigen skuffelse. Forholdsvis dyrt, elendig servise og byggebråk
Genuine Hotels.com guest review
1 night trip Oct 24, 2012
A Traveler
NO
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night business trip Dec 30, 2014
vasilica
US
3.0 / 5Good
Genuine Hotels.com guest review
2 night romance trip Dec 6, 2014
Christine
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip Mar 15, 2014
arnie
US
4.0 / 5Excellent
"Simple, clean and on the beach"
Genuine Expedia guest review
Other trip Jan 2, 2014
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
4 night business trip Dec 3, 2013
A Traveler
US
3.0 / 5Good
Genuine Hotels.com guest review
3 night trip with friends Oct 23, 2012
A Traveler
US
4.0 / 5Excellent
Genuine Venere guest review
Other trip Dec 13, 2012
A Traveler
ES

TripAdvisor reviews for The Mimosa Hotel

Overall rating:Based on 380 traveler reviews

Most recent traveler reviews:

Overall Rating
"Are you young? Then ok"
07/26/15 Ben K Miami Beach, Florida
Unless you like hostel-type stays, you will not feel good about yourself staying in this loose-carpeted, badly in need of a remodel beach dungeon. The rooms are clean but sparse. The carpet in the hallway has expired. The pool is small and the cabanas are not up to par for Miami Beach. They really have no business charging what they do for this experience. Many better options exist in the same price range so please steer clear. Your Miami Beach vacation deserves much better.
Overall Rating
"No where near boutique hotel."
06/16/15 Richard-Lloyd-85
I satyed here for a week and there's a few pros and cons to the hotel. Pros..... 1) Good location to explore. 2) Right on the beach. 3) Comfy bed. 4) Friendly staff in front desk with all the answers to what I needed to known Cons..... 1) Rooms need a good coat of paint and fixtures and fittings updated. Air con unit hangs out the window and can't have on with the curtains closed as it covered it up. 2) I only see the pool get cleaned once in the week I was there and could visibly see hair and skin floating in it. 3) kitchenette was a fridge (which froze everything on the warmest setting) and a microwave. 4) Gym was a treadmill behind a curtain. I'd say it was more of a 2* hotel then a 4*. Little bit of money spent on it and it would be ok. Plenty of others to chose from on that strip tho.
Overall Rating
"Comfortable and a few steps from the sea."
05/21/15 Carcamello Campinas, SP
I stayed here for 2 nights before i came back home, and it was a good stay. The hotel stays at a 15 minutes drive from south beach and a few steps from the sand and the sea. There aren't many things going on around the hotel, so it's fine for who is not looking for nightlife, but at the same time it's just a 20 dolars ride by cab to south beach. The hotel is very cozy ,old school art deco style, but the rooms are refurbished. The staff was very friendly and the argentinian guy from the front desk was very nice and helpfull all the time. The breakfast was decent too. The only problem is that the walls are paper thin, so you have to be lucky to not have neighbors who wake up too early or like loud TV,because it's possible to hear everything. Would stay again, though, by the location (beach view) and nice staff.
Overall Rating
"Fine for a short trip, nothing special"
05/21/15 Jessielu147 Leamington Spa, United Kingdom
We stayed at the Mimosa for two nights as part of our honeymoon earlier this month. Having been sold it as a 'trendy boutique hotel' by our travel agent, we were really excited to get there as our previous hotel was really basic. However, we were a bit underwhelmed by the place once we arrived. The hotel itself is really small and right on the beach, which is great. The pool facing rooms don't have balconies but this is made up for by the gorgeous views of the pool and the sea. The rooms themselves are clean and comfy (although our TV was broken), although the corridors and pool area could use with a spruce up. The walls are quite thin and you can hear people in other rooms and in the corridors, but this wasn't really an issue for us. The breakfast consisted of toast, cereal or fresh waffles. Not that I'm complaining about waffles, but it would have been nice to have a bit of variety or some fresh fruit (this could just be a personal preference after a week of eating junk in Orlando). I wouldn't say that the service in the hotel was particularly great. The reception staff, wait staff and cleaning staff weren't unfriendly at all, but weren't very warm and didn't give the impression that they would go the extra mile to help with anything. Saying hello in corridors etc goes a long way I think. As we were only in Miami for 2 days, then we were only really focused on visiting the main hustle and bustle in and around South Beach. If that's the only part that you're interested in as well, then I wouldn't recommend this hotel. It's a $20 taxi ride to South Beach, or up to an hour on the bus (only 20 minutes in light traffic, but traffic is mental around South and Miami beaches). It's a bit off putting if you want to get dressed up and head to South Beach at night to have to sit on a bus for ages. Overall, the hotel was fine for a 2 day trip and the room was nice enough. But for a boutique hotel the place didn't really have any particular charm or personality, as well as being a bit too far away from the South Beach action, so wouldn't really recommend it for others.
Overall Rating
"I'll be back"
04/01/15 crisdom92 Buenos Aires, Argentina
The price is rather cheap for it's service compares with higher profile hotels in the area. Staff is very friendly and bilingual. Rooms are not great, but comfortable and reasonably spacious. They've got a parking lot right in front and if you want to use it, they charge you $18 a day. Wi-fi works perfectly and it's free. The area is functional: there's a Wallgreens one block away and plenty of restaurants. I'm gonna miss those belgian waffles from breakfast. Good choice!
Overall Rating
"Good hotel on the beach"
03/17/15 Emil K
The hotel is a small, cozy hotel set right on the beach. The basic room that we had was good, clean and functional, but the lack of a balcony was a minus. The staff was helpful and professional. A good hotel if you're on a budget. No complaints in general, we did have a nice stay here. Pros: - Right on the beach (North beach) - Breakfast included (basic waffles, bread and OJ + coffee, but saves one the trouble of hunting for a breakfast place) - Clean - Pool area was functional and at least during our stay wasn't crowded - Car rental place, Publix grocery store and some quite good restaurants very close by Cons: - Quite far from the "action" (South Beach) - No balcony in the basic rooms - Charges 18,75/night for parking
Overall Rating
"I've been so torn over this review"
03/08/15 Khrynisx Toronto
We stayed at the Mimosa for 5 days in February 2015 as booked via Expedia as part of a fly and stay package. Our decision to choose this hotel was based mostly on it's proximity to the Beach Body Health Club, but the kicker was the presence of a mini-kitchenette that had a mini-fridge and microwave. The reason that I'm torn in this case, was that we had a really great experience with the staff at this hotel, but the hotel itself left us wanting. The desk staff was very friendly and efficient and catered to our every need throughout our stay. The cafe staff in the lobby went above and beyond even going so far as to make drinks for us off menu on multiple occasions. The housekeeping staff got every spec of beach sand out of our room every day and kept the room spotless. The hotel itself needs an update. The rugs in the main hallways are too stained to be cleaned by the staff. The walls are marked up. The faucet in the bathtub ran constantly. The windows rattled with every gust of wind. The bedding was nice and plush for cuddling up for a night's sleep, but the mattresses weren't all that great. In summary, we are planning to return to the same neighbourhood in six months so we will likely try another property since there are so many options nearby. If we don't have a better experience, we may return for the friendly and dedicated service.
Overall Rating
"For longer stay choose an other hotel!!"
01/21/15 Zsolt H Budapest, Hungary
My travel agent recommended this hotel for our entire stay in Miami Beach (5 nights) and thank God I did not listen to him and we stayed only 1 night before flying home. The room was run-down and extremly cold. The guy at the front desk was very nice and helpfull but this was the only positive of the hotel. Parking is expensive but you can park on the street much cheaper.
Overall Rating
"Don't believe the website!"
01/14/15 becky931 Nashville, Tennessee
This hotel totally stages the very best photos for website. The best pics are where the staff works, not where paying individuals stay. Beach chairs were advertised on website as provided,but weren't. Staff didnt care. No TV the 3 nights we stayed there, they didn't care. They said cable was out in the entire area. We checked with two ne as rby hotels and they had cable. Carpet is nasty. Shower water smelled like rotten eggs. Don't stay hrre unless you can't afford othet accomodations. Their fitness facility was a treadmill hidden behind a curtain in the kitchen covered with plastic. Pros: close to beach, beautiful pool, that's it. Oh yeah, tons of stray cats looking for food and pool area smells of cat spray. Not kidding. Difficult to communicate with staff. They do not care about your legimate complaints. I am a country girl and don't expect perfect. Trust me this isnovacation get away.
Overall Rating
"Horrible Customer Service, terrible hotel!"
01/12/15 Rhea S Raleigh, North Carolina
HORRIBLE hotel! Do not waste your money here. It's like they do not care about guest service at all. They were treating us like we were staying there for free. 1. We called and confirmed that they are able to give us a double bed and were assured we have a double bed and when we arrive there they charged us $25 extra for the same. 2. The hotel was not handicap-able and we had considerable difficulty moving luggage. 3. We were woken up at 8 AM by construction work and our room walls were being drilled!
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews