this is the second time that we have stayed here and it is always clean and nice.Genuine Hotels.com guest review
The manager was nasty unprofessional stated the hotel don't change sheet plus maids leave before u check in and they want u to clean up yourself. He asked me to leave hotel will never return there again location great but hotel is not to my standard.Genuine Hotels.com guest review
The pictures were very misleading of the resort. Resort is certainly not the correct word to use. My family and I have stayed a the TRUE word of resorts and this place holds no candle to any of them. The room was extremely small however clean. The service is less to be desired and the hotel amenities can be impressive to those who do not know the finer […] luxuries that TRUE resorts offer. The location is cramped and the surrounding hotels are loud and loaded with non-family oriented patrons. Read moreGenuine Hotels.com guest review
NICE HOTEL AND CLOSE TO THE BEACH. THERE WAS NO BREAKFAST AND PARKING AT THE HOTEL WAS VERY LIMITED.Genuine Hotels.com guest review
"Okay, but moldy"
The rooms themselves are very nice, but we were shocked to find an abundant amount of mold, as in there was no way it could have been overlooked, on the ceiling. Maybe beach resorts have this problem because the front desk was not surprised, but they did immediately move us to a new room (an upgrade to beach front). The new room was nice (it clearly […] had just been treated for mold), but the bed was very stiff and many small things were broken or not working (i.e. the door handle, bathroom lock, etc). Overall it worked for the my two day stay, but there are nicer places in the area. Read moreGenuine Hotels.com guest review
"You never know who will walk through the door next"
We choose this 3 Palms after a lovely stay at the 3 Palms in Scottsdale AZ. The loading area at the hotel is very limited and congested, which tries one's patience. The rooms are clean, decent size and have kitchenette. The Wi-Fi did not work at any time during our 3 night stay, even after the staff promised it was being fixed. We were told to come […] down to the lobby because it would work there. We didn't pay for the intent to work in the lobby; we paid for it to work in the room. Access to email is important as a small business owner. Although the lack of internet was inconvenient, the worst part was an inebriated couple came through our hotel room door USING A CARD KEY. after calling the desk and explaining what had happened, the staff quickly responded and apologized for their error. We then left the room for a short period of time and upon returning to the room found our card keys no longer opened our door; therefore, being locked out of our room. Although none of these things were life threatening, we do now have diminished views of 3 Palms and are re-evaluating the likelihood of our staying at any 3 Palms is in question. Read moreGenuine Hotels.com guest review
It was a good time. Perfect location to the beach. The room,was what we expected with small kitchen and king bed. There was a little grime in the bathroom, but besides that it was clean. I was a little weary of the pools so we didn't use them, but the ocean was just a few steps away so no big deal.Genuine Hotels.com guest review
Great hotel just did not like the parkingGenuine Hotels.com guest review
"Picture of room not what we got"
The only reason I gave it a bad review was because the picture of the rooms on Hotels.com was not the room we got. Our room was VERY small compared to the pictures of the rooms on the website. Very disappointed.Genuine Hotels.com guest review
This hotel was exactly what we needed for the right price. It had two pools a hot tub and a lazy river and also had beach access. I personally enjoyed the area where they had lounge chairs to tan facing the beach but without all the sand. The restaurant inside was perfect! Was not expensive and was nice to order from without going out. Our room also […] had a full size kitchen, but the only problem was it kept setting off the alarm whenever we cooked on the stove or in the oven. And to clear up the parking issue, no it is not on the lot (there are handicap spaces underneath the hotel with elevator access) but they have about 5 parking lot right across the street. So the parking was not an issue for us. Also, there was barely any noise or weird smells or wet carpet like some of the other reviews said. I had only one issue and that is that I like to have a lot of pillows but they do not have extra. I do think that this hotel was a motel and changed management or bought and became a hotel. It's not the type of hotel where kings and queens stay and be pampered. But it was perfect for our week vacation. In a few more years, I think this hotel could be a 4 or 5 star rating. Read moreGenuine Hotels.com guest review
Definitely not as stated: Rude staff, off site parking, tiny rooms, not even a chair on the balcony, tiny tub, No temper pedic beds, dirty.... Highly dissapointedGenuine Hotels.com guest review
Me and my boyfriend planned this get away ahead of time. The room was ready a bit BEFORE they said it would be, so they gave me a call to let me know. It was nice of them to do that for me. The room was all of what we expected it to be for the price we got it for. Clean, smelled nice, and the service was pretty darn good too. One downside was the parking […] situation. You have to park across the street where they have like 4 or 5 different areas, which is okay. It does suck if uve had a very busy/active day, but still it's not all that bad. They do allow you 15 minutes to unload infront of the door. To sum it all up I would DEFINETLY recommend this hotel to someone. Read moreGenuine Hotels.com guest review
Me and my family had a great stay!!!!Genuine Hotels.com guest review
We had a pleasant stay at 3 Palms for our first weekend getaway to Myrtle Beach. The hotel is beginning to show its age and is somewhat cramped. However, it is overall very well kept and comfortable. The staff were very helpful during our stay. The oceanfront location is perfect for visit to the beach. Since it was a rainy weekend, we spent much of […] our time exploring Broadway at the Beach, which was a short drive away. Parking near the hotel was not much of a problem. This section of Myrtle is very densely packed during tourist season, so some leniency must be given to the hotel itself and the parking situation. I would consider the price high for the quality if the hotel were anywhere else, but it was fair for the area. Overall, I'd stay in 3 Palms again if we decided to return to Myrtle Beach. Read moreGenuine Hotels.com guest review
"clean and friendly"
My husband and I enjoyed our recent stay at 3 Palms. The staff was nice, it was very clean, and our suite had a full den, kitchen, nice bath, and king sized bed in the bedroom. I would stay there again, but would want an oceanfront suite. Parking was the only complaint that I had about the place.Genuine Hotels.com guest review
"You blink and you will miss this hotel."
We decided to stay at this hotel based on the online reviews and if I can get people to not book at this hotel I am going to. The service was pretty terrible. It always seemed that you were bothering the staff if you needed something. The rooms were ridiculously tiny. Yes we did stay in the room very much as we were out and about all day but still. […] And the parking was a joke. There are maybe 15 spot below the hotel. And then the other parking was across the street and even there there was only maybe 25 spots. Please don't stay here you will not be happy with it. For the same money I would have rather spent it all a different hotel. Read moreGenuine Hotels.com guest review
Outstanding family trip. Great location and rooms were clean. Would stay there again in a heartbeat.Genuine Hotels.com guest review
"close to the beach"
the stay was great. the only upsetting thing was that they didn't have a room available for me to stay another night.Genuine Hotels.com guest review
"Location is good, but not much else."
Staff was friendly, but a new hotel is going up right next door, so be prepared for the sound of construction early. Room was small due to kichen area - if I were to stay again, I'd sacrifice the kitchen for more space. Eelevator was very slow, had to go to a different floor to get ice. Could do better for the money.Genuine Hotels.com guest review
"Not My Favorite"
3 Palms was ok but certainly not on my favorites list. The parking is Horrible and there's very limited space at registration. The area was quite noisy after hours with loud music and people roaming the halls seemingly all night. The walls seemed paper thin because you could hear everything and everybody. The housekeepers were kinda loud as well. WiFi […] was very poor in this building also we were on 5th floor and was never able to connect. One good thing was customer service and prompt attention to matters. Read moreGenuine Hotels.com guest review
The room was small and there was already sand in the bed when we pulled back our sheets so disgusting and we told front desk and when we came back the same sheets were on the bed they never changed them so we went back to the front desk and got our own sheets and had to make our own beds because housekeeping was gone for the day. Next time I go to myrtle […] beach I will not be staying there only good thing is its on the beach other then that I would not recommend this hotel to anyone! Read moreGenuine Hotels.com guest review
"great location for the price"
Great location, you can walk to a lot of places and great price for right on the beach! The hotel has awesome pizza too.Genuine Hotels.com guest review
The hotel was a perfect stay & very clean & the staff was very nice and helpful. I definatley reccomend this hotel.Genuine Hotels.com guest review
"Great Stay, Perfect Location"
We had no complaints. Everything was as described. Very pleased and would return to this hotel again. A real bargain.Genuine Hotels.com guest review
Great Stay very friendly staff.Genuine Hotels.com guest review
Had a very enjoyable stay at the 3 palms! Hotel was in pretty good condition, our room didn't have a shower curtain for some reason, but a quick call to the front desk got that sorted out. No breakfast options but other than that nothing to really complain about. Would totally recommend and would definitely stay again!Genuine Hotels.com guest review
"Nice but unfriendly"
Hotel is nice. But when you need something the front desk is very unfriendly .. Needed bedding for the pullout bed and towels. The ones working got a real attitude about it.I had to go down and get it..Genuine Hotels.com guest review
"Just for fun"
The carpets need to be either updates or a really good deep clean done. I felt dirty walking on the carpets in our room. Pictures are deceiving and descriptions are too. We had a one room studio. Well our room was literally one room. We had a kitchen but the pictures show with a bar, we didn't have a bar. The description also said a pull out couch, […] we had an oversized chair that looked like it could use a deep clean as well. Overall, we had a good time. The staff was very friendly! Read moreGenuine Hotels.com guest review
We had an overall great stay, it has a great location to the family theme park and the pier, not too far of a walk. The hotel was not bad, nice people, good for the priceGenuine Hotels.com guest review
"Wonderful Stay At Great Price"
Some of the reviews of this hotel scared me but I stayed at 3 Palms and I realized people are just overly critical. I loved my stay went for anniversary had a wonderful time. Front desk staff were friendly when I approached them with a smile otherwise they are kind of stoic.Genuine Hotels.com guest review
I did not enjoy my stay. The first night the ceiling was dropping white substance from it. They gave keys to move into anther room on another floor. There was loud noise sounding all through the night. Mentioned all to hotel. They says that there was nothing they could do because we booked through you.Genuine Hotels.com guest review
I enjoyed the stay. The staff was pleasant, clean roomss,clean pool good bang for Buck.Genuine Hotels.com guest review
"It was ok"
Everything was ok. We found some items left behind by previous occupants which led us to question the cleanliness. The staff was not the friendliest either. But our over all experience was mediocre. Nothing terrible, but really nothing exceptional.Genuine Hotels.com guest review
Had to upgrade to a larger room. The typical room was too small for the 4 of us. The first room had a very small balcony and a terrible view of the building under construction next door. Our upgraded room was lovely with two rooms, kitchen, and two balconies. One balcony was small & awful with the ugly view, the other was bigger & beautiful of the ocean. […] It cost more but it was worth the upgrade. Everyone slept comfortably and we made several meals in the kitchen. Read moreGenuine Expedia guest review
Best so far compared to my recent visits to myrtle beach. The rooms were very nice clean, great location & the service & maintenance were good. I would definitely stay there again & plan on making reservations for my next visit there soon.Genuine Hotels.com guest review
Only issue is the parking situation. Not enough parking on site. Also, the angle king rooms are crampedGenuine Hotels.com guest review
It was greatGenuine Hotels.com guest review
The parking situation was sad. The rooms needed remodeled. First floor looked dirty. All in all wouldn't ever stay there again.Genuine Hotels.com guest review
"Great place for young adults"
It was clean and had nice rooms. Not really kid friendly but would be great for young adults.Genuine Hotels.com guest review
"Not worth the money"
Good location. Bad hotel. Staff lazy and unfriendly. Parking no good. Small room and bathroom. I recommend paying more for a good hotel or just settle for one of the many cheaper motels.Genuine Expedia guest review
"Not as big as they look"
Rooms were very very small.Genuine Hotels.com guest review
The only problem was after two baths the water for a little cold.Genuine Hotels.com guest review
"Very good hotel close to the beach"
I was excited about my first trip to the ocean and this hotel made it an exceptional experience. We were right in the beach and I even caught the sunrise. Very clean room and a courteous staff. There are tons of hotels but when I return I will stay at 3 Psalm resort, they are the best in the business.Genuine Expedia guest review
"Close to the Beach"
My experience was lovely. It was the best birthday getaway. I'm definitely coming back hotel was clean and nice!! My room was Fabulous with the balcony. I loved it!!Genuine Expedia guest review
After reading some of the other reviews we were hesitant to stay at this location. Once we arrived we were pleasantly surprised that the rooms were in fact very clean and presentable. The staff could not have been nicer. On our third day there we had a problem with the bathroom that they were unable to fix right away and they let us move to another […] larger room. The only negative that we encountered was that we could hear the conversations of neighbors in the adjoining room. Read moreGenuine Expedia guest review
THE hotel was awesome!!.My boyfriend and I enjoyed our selves!!Genuine Hotels.com guest review
My room was fine. The lobby wasn't super clean and I was a bit concerned about the other guests staying there. Outside of that, it was a good experience.Genuine Hotels.com guest review
had a great mini vacation. Within walking distance to sights, attractions and restaurants. Coveniently right on the beach. Close enough to the action wihtout being too close. Easy access in and out. great food from the in-house restaurant.Genuine Hotels.com guest review
"Disappointed in management!"
Was disappointed on no customer service after I called to complain about people running up and down the halls cussing and fighting at 2am! I was told at check in that if I made noise that bothered others u would be fined! I find it odd that management did not follow up with a complaint. Very disappointed. On a positive note, the housekeeping team was […] extremely helpful and a happy bunch! Giving directions to local places as well and keeping the building looking fabulous! Read moreGenuine Hotels.com guest review
"nice room and view"
The room was exactly the same but the bathroom was not the same as in the picture but overall the view and location of the hotel was nice I loved it...Genuine Hotels.com guest review
Response by 3 Palms Oceanfront Resort We are glad that you enjoyed your stay. Our large guest rooms allow you to have all the amenities as if you were at home. The pictures shown with each room type will reflect the specific room type, since not all of the guest rooms have the same bathrooms. We would invite you to stay in one of our oceanfront suites on your next stay!
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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