"Coastal Carolina College visit"
The only negative thing I have to say is that the soda machines did not work properly.Genuine Hotels.com guest review
"Not the diamond in the ruff"
I requested a room with a kitchen but what I got was a sad excuse for a kitchen. There was a refrigerator, a stove, microwave, and a sink. The bathroom was right across the so called kitchen and you could not spread your arms out without touching the stove and the bathroom sink. It was like putting a kitchen in a hallway. The room was so small you could […] not bring the dolly in the room and walk at the same time. I left and went to another hotel. The beds were very uncomfortable, pillows flat, sheets ripped, no comforter on the bed, and there was what basically consisted of a window air conditioner in the room. There was food wrappers on our 3 feet of balcony with a view of a 4 story parking lot. I went to the front desk and asked for towels for our room-never brought them. I then called to the front desk for towels- they never brought them. I finally had to go to the front desk and wait 15 mins for towels to be given to me. There is no laundry facility at the hotel. The pool had slime coating the bottom surfaces and had a film covering to top of the water. You could see a line of scum on the sides of the lazy river. Gross! At one point a bag of opened potato chips floated on the surface of the pool for 24 hours. Spend 25 more dollars and stay at Ocean Reef Resort-3 bedroom condo with two ocean view balconies!!!! That is were I am now and it is beautiful!!!! Wish I came here on the first day! Read moreGenuine Hotels.com guest review
"Love thus hotel"
Great room and serviceGenuine Hotels.com guest review
Hotel was ok. Parking was horrendous. There was only room for 4 or 5 cars to register and very few parking spots in the garage. I had to park across the street and walk a block or 2 to come back to the hotel. For the cost it was not worth it to me.Genuine Hotels.com guest review
"Good not great"
We got our room for a Columbus Day getaway. Hotel is in a great spot. Our room was on the side of the building but we could still see the ocean. The room itself was decent other than a weird smell and other cleaning issues. If those things went away it would have gotten a much better score from meGenuine Hotels.com guest review
"Not a top 3 choice"
It was an okay hotel. I didn't like the parking and the size of the balcony that could barely fit a chair on it. The bathroom was super small but the bed was comfy.Genuine Hotels.com guest review
MUCH BETTER STAY than Labor day weekend. Enjoyed my stay. "I'll Be Back"!Genuine Hotels.com guest review
"Decent for a night"
Just came in for the Elon vs Coastal Carolina game so we only needed a decent room for the night. This fit the bill. Room was clean though small and the staff was friendly and helpful. Parking lot for check in was a little compact and getting in and out was troublesome. Parking for the hotel itself was up the block and spaced out across three lots so […] that was a little inconvenient. Overall it's a decent place for a short stay and the price was reasonable. I wouldnt stay for more than a night or two given the size of the rooms. Read moreGenuine Hotels.com guest review
The hotal was nice 3.9 but it need a better food venue and bar. The staff was nice desk clerk was friendly. Overall its a nice fulcility just needs more enmities.Genuine Hotels.com guest review
Overall a great hotel. Our room had a slight smell at check in but after some febreze it was perfect. The parking is very limited and fills up later in the night. Wish the hot tub was open later than midnight as well.Genuine Hotels.com guest review
"Hotel Close To Beach & Family Kingdom!!"
The night staff that checked us in was rude and not very friendly. But overall the hotel was pleasant enough. There was a stale, stiff odor upon arriving in our room but once the air was turned down a few degrees (and we started moving around in the room) the odor thinned out (but you could still tell that there was an odor). The overall appearance […] of the bathroom was clean but upon closer inspection there were a few oversights not caught by the cleaning staff. Overall our experience was good, the hotel was close to the beach along with food, shopping and entertainment. The positive was the cafe in the lobby delivered to our room and the food was good enough. Read moreGenuine Expedia guest review
the room smelled like mildew. the pillows were worn out. dust everywhere. dishes in kitchen were not clean. there was no comforter. the tv was about 19' and they advertised 27'Genuine Expedia guest review
It was a nice place.....Genuine Hotels.com guest review
"Ocean View Was Great! Walk from Parking."
The bed was very comfortable. Walking into the bedroom was odd. There were no doors to bedroom or living room sleeping areas. The bowl sink in the bathroom was beautiful.Genuine Expedia guest review
"Close to the beach"
Not very up to date. Not very secure feeling. Parking a nice car there is ok. Register Area parking is very badGenuine Expedia guest review
The overall stay at myrtle beach was ok the staff wasn't friendly and the rooms weren't clean and they had a musky odor.Genuine Expedia guest review
service was not good and room needed a lot of maintenanceGenuine Hotels.com guest review
Access to the beach was not very access able You have to access through basement garage.. small pool.. small space to load and unload bag..Genuine Hotels.com guest review
"Overall satisfaction with Hotel"
Hotel was very clean, room clean and beds comfortable. Everyone there was very friendly and very accomodating. Unloading zone was tight to get in and out of but we managed. Had to keep asking for toiletries such as toilet paper - cleaning people never left any shampoo, soap or TP after the first night but the front desk people provided us with whatever […] we needed and always with a smile. They do need to provide everyone with a parking pass though for people driving separately. We had 2 vehicles and only 1 parking pass but found parking for the additional car on the side street. Read moreGenuine Hotels.com guest review
The rooms are suprisingly hugeGenuine Hotels.com guest review
Rooms not clean. And they are too smallGenuine Hotels.com guest review
The king studio rooms are too small. You cannot close the bathroom door while sitting on the toilet because it was too small. Prices were very reasonable and you're close to the beach.Genuine Hotels.com guest review
We absolutely loved our stay here. We stayed for 7 days and enjoyed every minute of it. The hotel is very well kept and the staff is always happy to help. They helped us on several occasions making our stay effortless. The front desk offered us umbrellas when it rained and even held our luggage for 5 hours so we could go out while we waited for our […] flight. The hotel has a huge cleaning staff the keeps the facility spotless, I could not find anything that looked dirty or ran down in the entire hotel. The rooms are very well decorated and the main lobby/bar area is attractive as well. The 2 pools, lazy river and hot tub we big enough they never felt crowded and the staff was actively checking to make sure that they were clean and properly treated. There is direct beach access and a nice common area with lounge chairs that we used daily. The lounge area has an ocean view without all the sand and people so its the best of both worlds. We didnt have a car but were able to get to everything we wanted/needed. There are plenty of stores, shops and restaurants within walking distance. The skywheel and main attractions are only a 25 minute walk and a 5 minute car ride. Overall, this hotel is extremely clean and well priced. I will always stay here when I travel to Myrtle Beach. Thank you 3 Palms for an awesome vacation! Read moreGenuine Hotels.com guest review
"No wifi in rooms!!!!"
Rooms r small. Room was on 4th floor and had no wifi. I told them I needed a room for 5 adults and 1 child they gave me a suit with a double, Murphy bed and pull out couch in living room. I expected 2 bedrooms within the suit. There parking lot is cross the street. Far from boardwalk/sky wheel. My crew HATED IT!Genuine Hotels.com guest review
It was a good hotel had good service the only bad thing was that it said free wi-fi and there was no signal in the room we stayed. It was a small room with not much space for luggage and no table to eat just 2 beds a small sofa and a small stove, refrigerator, sink not everything the pictures show but overall it was niceGenuine Hotels.com guest review
"Do not recommend it!"
Rooms are very small and uncomfortable! kitchen was outdated even in the picture it looked nice. Not much to do for kids. the swimming pool was small and dirty. i was not happy with the room I booked with expedia since it was vert very small and the view was even worst. The hotel construction next to us was very noisy. i would not recommend this hotel […] for the price it was offered at expedia. This resort is 2 stars rather than it was advertised as 3. I will not be coming there again. The stove in the kitchen was very small and rusty and it does not have many utensils. Read moreGenuine Expedia guest review
The bed was very firm, efficiency kitchen very convenient, window air conditioner kept room cool but was noisy. Bar restaurant in lobby was a nice plus. Parking was a block away from hotel, and getting to the beach, although ocean front was a long walk. Overall an average experience with average service.Genuine Hotels.com guest review
It was a bad experience. Hotel, was so small and cramped, and i had a two bedroom for only me and my wife. Dirty, not clean at all, food was good, then on check out day, we relized we had ants everywhere in the car, from there parking lot. Never againGenuine Expedia guest review
The service personnel was not very friendly but we didn't have any issues. The pool was not at all desirable but it is on the beach.Genuine Hotels.com guest review
The parking was the only issue but all the hotels have parking issues it was a pretty nice place overall. We had a great time and I would stay here as again.Genuine Expedia guest review
It was a decent stay the internet sucks.They could of used a adult lazy river or adult time.Genuine Expedia guest review
Had a great time. Hotel staff is extremely accomodating and always friendly. The room has absolutely everything you could possibly need.Genuine Expedia guest review
"Perfect for the Price"
I was a little skeptical because of all of the bad reviews that I saw about this hotel but I quickly saw that most people complain for being too picky, if you want a 5 star hotel pay for a 5 star hotel. Overall the location was great! I loved being able to go directly to the beach and back to my room. The rooms were clean and smelled good when we got […] there however room service did not show up at our room until late in the afternoon and after I had called front desk but I can get over that. A lot to do in the surrounding area and a lot of the things are within walking distance. Parking is not like everyone put it (a block away) but it is across the street, I think people just complain too much! Don't be so lazy! I would definitely go back to this hotel if I ever visit Myrtle Beach again!!! Read moreGenuine Hotels.com guest review
"Hotel Ramed Shacked."
Hotel staff were not friendly, and kinda had a attitude when ever you asked them something.Genuine Expedia guest review
When the first experience walking into your room is a terrible odor and your shoes stick to the file floor it doesn't get any worse than that.Genuine Expedia guest review
Price for two nights doesn't compare to limited parking, 3 geeks at the front desk, loosened shower rod and an unmade bed. Room service and being right on the beach was the only good thing about this trip.Genuine Hotels.com guest review
"Overpriced. It may be on the beach, but"
Small. Looks way better online. They don't mention the awful parking a block over and ugly construction underway outside the windows.Genuine Expedia guest review
Over all experience was good. The evening front desk staff was not pleasant or attentive to the customers needs. I stood at the lobby for 3-4 minutes to request a pool towel and there was no one else there needing service. There was 1 representative sitting there on his butt holding a conversation with another employee about his night nothing work related. […] The other guy was assisting a customer via phone and once he disconnected, he immediately assisted me. That was the guy that was larger in size than the 1 sitting on his butt not doing anything. The room was a little small in size but nice. It was very clean and nicely keep. Bath tube was great and I loved the sink, wished it was larger but it was nice. Read moreGenuine Expedia guest review
"Great price for the accommodations"
The original rm we booked was entirely to small for 4 people so I was fortunate they had a larger rm and allowed me to upgrade to a 2 bedrm king suite but had to cut my vacation short because the suite wasn't available the entire time. The hotel staff was very accommodating. The rooms were clean.Genuine Hotels.com guest review
"Overall great, but the parking to checkin"
The entrance area is simply too tight !Genuine Hotels.com guest review
Hotel was great looks just like the pictures, however the first two rooms they tried to put us in both had mold on the ceiling. 3rd room we tried was perfect..Genuine Expedia guest review
"Not friendly, not pleased"
People at registracion desk, wasnt helpful or friendly at all. Room service was limit to one roll of toilet paper. What a shame !. I have to go and ask the lady for more, we had a question for parking and the guy couldn't help us if we were or not on the correct parking lot...Genuine Expedia guest review
"Could be better"
False statements from website in my opinion. Lobby is only place with wi-fi. This is problematic in may ways to me. You should not state on website you have it if you cannot provide in guest rooms. Place states that are non-smoking facility on grounds, but it is not enforced at all. I saw people smoking in pool area, around common areas, and in pool. […] WRONG. They had pushy concierge trying to sell things on our arrival. Also wrong. I am there to vacation, not have my time wasted. Read moreGenuine Expedia guest review
The staff were nice and helpful. The room however was a lot smaller than what pictures showed. There was mold on the ceiling and hair from the previous guest left on the bathroom. Saw other hotels that would be a better fit for the money.Genuine Expedia guest review
"Good for the price"
The stay was nice. Nothing like some of the harsh reviews I read before leaving. Only thing that was misleading is that the ad showed a jacuzzi tube in the room. The attendant stated it wasn't their web site and did know why they would advertise that. My wife and I stated that if they are not going to honor their ad they shouldn't post it.Genuine Hotels.com guest review
"what a great week!"
I can't tell you how surprised I was by our wonderful week in this hotel! I booked this hotel on the fly because my so had a basketball tournament and we wanted to turn it into a family beach vacation. After I booked the room I noticed a number of negative reviews for 3 Palms and so I was worried about our stay. All that I can say is WOW and we had […] the NICEST week at this hotel. Our room was SPOTLESS! The kitchenette was fully stocked with dishes, utensils and pots/pans. The beds were comfortable and the bathroom was perfect. My kids LOVED the lazy river pool. I liked how part of it is covered and so we could get a break from the sun while still enjoying the water. The beach was convenient and an easy, pleasant walk from the pool. The staff of the hotel was kind and helpful. I used the laundry facilities and they were very nice about getting me change for the machines and when we needed an extra blanket they were happy to accommodate us. The food that was prepared there was very good. I was sorry to have to leave and I would recommend this hotel to anyone in a heartbeat. I will agree with one complaint that I have seen repeated on this site and that is that the elevators were very slow. But that is hardly a deal breaker and not a reason to skip this facility. This is a great hotel and worth money. My family made wonderful memories here! Read moreGenuine Hotels.com guest review
This was a last minute stop on a road trip and the hotel did it's purpose. The best part was it's convenient location to everything and the pools it has.Genuine Hotels.com guest review
Beautiful room on the seven flor. Clean and nice kitchen. I will stay there again.Genuine Hotels.com guest review
Rooms were very nice and modern. Parking was located across the street. Front desk called our room at 1:30am because our truck was going to be towed but was thankful for the phone call before the tow.Very hard to pull in front of hotel to check in...very little space. The concierge was very nice but the restaurant pizza was very mediocre . Construction […] next door so u can't sleep in!!! Read moreGenuine Hotels.com guest review
The room was dirty.Genuine Hotels.com guest review
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