service was not good and room needed a lot of maintenanceGenuine Hotels.com guest review
Access to the beach was not very access able You have to access through basement garage.. small pool.. small space to load and unload bag..Genuine Hotels.com guest review
"Overall satisfaction with Hotel"
Hotel was very clean, room clean and beds comfortable. Everyone there was very friendly and very accomodating. Unloading zone was tight to get in and out of but we managed. Had to keep asking for toiletries such as toilet paper - cleaning people never left any shampoo, soap or TP after the first night but the front desk people provided us with whatever […] we needed and always with a smile. They do need to provide everyone with a parking pass though for people driving separately. We had 2 vehicles and only 1 parking pass but found parking for the additional car on the side street. Read moreGenuine Hotels.com guest review
The rooms are suprisingly hugeGenuine Hotels.com guest review
Rooms not clean. And they are too smallGenuine Hotels.com guest review
The king studio rooms are too small. You cannot close the bathroom door while sitting on the toilet because it was too small. Prices were very reasonable and you're close to the beach.Genuine Hotels.com guest review
We absolutely loved our stay here. We stayed for 7 days and enjoyed every minute of it. The hotel is very well kept and the staff is always happy to help. They helped us on several occasions making our stay effortless. The front desk offered us umbrellas when it rained and even held our luggage for 5 hours so we could go out while we waited for our […] flight. The hotel has a huge cleaning staff the keeps the facility spotless, I could not find anything that looked dirty or ran down in the entire hotel. The rooms are very well decorated and the main lobby/bar area is attractive as well. The 2 pools, lazy river and hot tub we big enough they never felt crowded and the staff was actively checking to make sure that they were clean and properly treated. There is direct beach access and a nice common area with lounge chairs that we used daily. The lounge area has an ocean view without all the sand and people so its the best of both worlds. We didnt have a car but were able to get to everything we wanted/needed. There are plenty of stores, shops and restaurants within walking distance. The skywheel and main attractions are only a 25 minute walk and a 5 minute car ride. Overall, this hotel is extremely clean and well priced. I will always stay here when I travel to Myrtle Beach. Thank you 3 Palms for an awesome vacation! Read moreGenuine Hotels.com guest review
"No wifi in rooms!!!!"
Rooms r small. Room was on 4th floor and had no wifi. I told them I needed a room for 5 adults and 1 child they gave me a suit with a double, Murphy bed and pull out couch in living room. I expected 2 bedrooms within the suit. There parking lot is cross the street. Far from boardwalk/sky wheel. My crew HATED IT!Genuine Hotels.com guest review
It was a good hotel had good service the only bad thing was that it said free wi-fi and there was no signal in the room we stayed. It was a small room with not much space for luggage and no table to eat just 2 beds a small sofa and a small stove, refrigerator, sink not everything the pictures show but overall it was niceGenuine Hotels.com guest review
The bed was very firm, efficiency kitchen very convenient, window air conditioner kept room cool but was noisy. Bar restaurant in lobby was a nice plus. Parking was a block away from hotel, and getting to the beach, although ocean front was a long walk. Overall an average experience with average service.Genuine Hotels.com guest review
The service personnel was not very friendly but we didn't have any issues. The pool was not at all desirable but it is on the beach.Genuine Hotels.com guest review
"Perfect for the Price"
I was a little skeptical because of all of the bad reviews that I saw about this hotel but I quickly saw that most people complain for being too picky, if you want a 5 star hotel pay for a 5 star hotel. Overall the location was great! I loved being able to go directly to the beach and back to my room. The rooms were clean and smelled good when we got […] there however room service did not show up at our room until late in the afternoon and after I had called front desk but I can get over that. A lot to do in the surrounding area and a lot of the things are within walking distance. Parking is not like everyone put it (a block away) but it is across the street, I think people just complain too much! Don't be so lazy! I would definitely go back to this hotel if I ever visit Myrtle Beach again!!! Read moreGenuine Hotels.com guest review
Price for two nights doesn't compare to limited parking, 3 geeks at the front desk, loosened shower rod and an unmade bed. Room service and being right on the beach was the only good thing about this trip.Genuine Hotels.com guest review
"Great price for the accommodations"
The original rm we booked was entirely to small for 4 people so I was fortunate they had a larger rm and allowed me to upgrade to a 2 bedrm king suite but had to cut my vacation short because the suite wasn't available the entire time. The hotel staff was very accommodating. The rooms were clean.Genuine Hotels.com guest review
"Overall great, but the parking to checkin"
The entrance area is simply too tight !Genuine Hotels.com guest review
"Good for the price"
The stay was nice. Nothing like some of the harsh reviews I read before leaving. Only thing that was misleading is that the ad showed a jacuzzi tube in the room. The attendant stated it wasn't their web site and did know why they would advertise that. My wife and I stated that if they are not going to honor their ad they shouldn't post it.Genuine Hotels.com guest review
"what a great week!"
I can't tell you how surprised I was by our wonderful week in this hotel! I booked this hotel on the fly because my so had a basketball tournament and we wanted to turn it into a family beach vacation. After I booked the room I noticed a number of negative reviews for 3 Palms and so I was worried about our stay. All that I can say is WOW and we had […] the NICEST week at this hotel. Our room was SPOTLESS! The kitchenette was fully stocked with dishes, utensils and pots/pans. The beds were comfortable and the bathroom was perfect. My kids LOVED the lazy river pool. I liked how part of it is covered and so we could get a break from the sun while still enjoying the water. The beach was convenient and an easy, pleasant walk from the pool. The staff of the hotel was kind and helpful. I used the laundry facilities and they were very nice about getting me change for the machines and when we needed an extra blanket they were happy to accommodate us. The food that was prepared there was very good. I was sorry to have to leave and I would recommend this hotel to anyone in a heartbeat. I will agree with one complaint that I have seen repeated on this site and that is that the elevators were very slow. But that is hardly a deal breaker and not a reason to skip this facility. This is a great hotel and worth money. My family made wonderful memories here! Read moreGenuine Hotels.com guest review
This was a last minute stop on a road trip and the hotel did it's purpose. The best part was it's convenient location to everything and the pools it has.Genuine Hotels.com guest review
Beautiful room on the seven flor. Clean and nice kitchen. I will stay there again.Genuine Hotels.com guest review
Rooms were very nice and modern. Parking was located across the street. Front desk called our room at 1:30am because our truck was going to be towed but was thankful for the phone call before the tow.Very hard to pull in front of hotel to check in...very little space. The concierge was very nice but the restaurant pizza was very mediocre . Construction […] next door so u can't sleep in!!! Read moreGenuine Hotels.com guest review
The room was dirty.Genuine Hotels.com guest review
"A great spot"
We had a wonderful stay at the 3 Palms. The room was clean and comfortable. Also very close to amenities. Everyone working there were nice.Genuine Hotels.com guest review
"Good get away"
Short stay but it was very nice. Right one the beach. Family had lots of fun. Found Hayers in the bed when we pulled the sheets. Inform the front desk and they upgraded us to a bigger better room. The staff was very good and friendly. It was a good getaway.Genuine Hotels.com guest review
room is very small, total opposite the photos on the website. the air conditioner was very loud, balcony door didn't open. refrigerator was making clicking sound. we could not sleep at all. when I asked to fix it, nothing was done. we left 2 days earlier, hotel did not want to refund for two nights.Genuine Hotels.com guest review
We had ants in the room. Ryan, he works there cleaned it with no problem and the ants didn't come back . He even asked about it later and told us if we need anything to let him know. There are very nice and caring there.Genuine Hotels.com guest review
It wasn't as bad as the reviews made it seem, like the size of the room. It wasn't that small, it was decent size. There was an odd smell in the kitchen but it wasn't so bad that it bothered us. The location was prefect. The pool area wasn't all that great but still was something to do while you're there. Oh and they lied about free wifi, there was […] no wifi service at all. Read moreGenuine Hotels.com guest review
"Within walking distance of the sights"
My stay was great. The only thing I can complain about was the parking space for checking in and out. (very little space)Genuine Hotels.com guest review
Didn't get the price I was quoted, no maid service, the front desk people didn't want to do the job to take care of my familyGenuine Hotels.com guest review
"Get rid of he Fridge"
Unsatisfactory stay for me. I had a pillow in my car I would have done better just sleeping in there. First chilly night I call "0" and asked for an extra blanket; they said they had none. OK, I'll just deal with it. But FINALLY, every 2 minutes the fridge made this loud sound which kept me up all night long. Just like I said before I could have slept […] better in the back seat of my car if I had know it was a fridge in the room that as loud as a generator. Perhaps I should have called but guess I figured no blanket, no extra fridge. Read moreGenuine Hotels.com guest review
this is the second time that we have stayed here and it is always clean and nice.Genuine Hotels.com guest review
The manager was nasty unprofessional stated the hotel don't change sheet plus maids leave before u check in and they want u to clean up yourself. He asked me to leave hotel will never return there again location great but hotel is not to my standard.Genuine Hotels.com guest review
The pictures were very misleading of the resort. Resort is certainly not the correct word to use. My family and I have stayed a the TRUE word of resorts and this place holds no candle to any of them. The room was extremely small however clean. The service is less to be desired and the hotel amenities can be impressive to those who do not know the finer […] luxuries that TRUE resorts offer. The location is cramped and the surrounding hotels are loud and loaded with non-family oriented patrons. Read moreGenuine Hotels.com guest review
NICE HOTEL AND CLOSE TO THE BEACH. THERE WAS NO BREAKFAST AND PARKING AT THE HOTEL WAS VERY LIMITED.Genuine Hotels.com guest review
"Okay, but moldy"
The rooms themselves are very nice, but we were shocked to find an abundant amount of mold, as in there was no way it could have been overlooked, on the ceiling. Maybe beach resorts have this problem because the front desk was not surprised, but they did immediately move us to a new room (an upgrade to beach front). The new room was nice (it clearly […] had just been treated for mold), but the bed was very stiff and many small things were broken or not working (i.e. the door handle, bathroom lock, etc). Overall it worked for the my two day stay, but there are nicer places in the area. Read moreGenuine Hotels.com guest review
"You never know who will walk through the door next"
We choose this 3 Palms after a lovely stay at the 3 Palms in Scottsdale AZ. The loading area at the hotel is very limited and congested, which tries one's patience. The rooms are clean, decent size and have kitchenette. The Wi-Fi did not work at any time during our 3 night stay, even after the staff promised it was being fixed. We were told to come […] down to the lobby because it would work there. We didn't pay for the intent to work in the lobby; we paid for it to work in the room. Access to email is important as a small business owner. Although the lack of internet was inconvenient, the worst part was an inebriated couple came through our hotel room door USING A CARD KEY. after calling the desk and explaining what had happened, the staff quickly responded and apologized for their error. We then left the room for a short period of time and upon returning to the room found our card keys no longer opened our door; therefore, being locked out of our room. Although none of these things were life threatening, we do now have diminished views of 3 Palms and are re-evaluating the likelihood of our staying at any 3 Palms is in question. Read moreGenuine Hotels.com guest review
It was a good time. Perfect location to the beach. The room,was what we expected with small kitchen and king bed. There was a little grime in the bathroom, but besides that it was clean. I was a little weary of the pools so we didn't use them, but the ocean was just a few steps away so no big deal.Genuine Hotels.com guest review
Great hotel just did not like the parkingGenuine Hotels.com guest review
"Picture of room not what we got"
The only reason I gave it a bad review was because the picture of the rooms on Hotels.com was not the room we got. Our room was VERY small compared to the pictures of the rooms on the website. Very disappointed.Genuine Hotels.com guest review
This hotel was exactly what we needed for the right price. It had two pools a hot tub and a lazy river and also had beach access. I personally enjoyed the area where they had lounge chairs to tan facing the beach but without all the sand. The restaurant inside was perfect! Was not expensive and was nice to order from without going out. Our room also […] had a full size kitchen, but the only problem was it kept setting off the alarm whenever we cooked on the stove or in the oven. And to clear up the parking issue, no it is not on the lot (there are handicap spaces underneath the hotel with elevator access) but they have about 5 parking lot right across the street. So the parking was not an issue for us. Also, there was barely any noise or weird smells or wet carpet like some of the other reviews said. I had only one issue and that is that I like to have a lot of pillows but they do not have extra. I do think that this hotel was a motel and changed management or bought and became a hotel. It's not the type of hotel where kings and queens stay and be pampered. But it was perfect for our week vacation. In a few more years, I think this hotel could be a 4 or 5 star rating. Read moreGenuine Hotels.com guest review
Definitely not as stated: Rude staff, off site parking, tiny rooms, not even a chair on the balcony, tiny tub, No temper pedic beds, dirty.... Highly dissapointedGenuine Hotels.com guest review
Me and my boyfriend planned this get away ahead of time. The room was ready a bit BEFORE they said it would be, so they gave me a call to let me know. It was nice of them to do that for me. The room was all of what we expected it to be for the price we got it for. Clean, smelled nice, and the service was pretty darn good too. One downside was the parking […] situation. You have to park across the street where they have like 4 or 5 different areas, which is okay. It does suck if uve had a very busy/active day, but still it's not all that bad. They do allow you 15 minutes to unload infront of the door. To sum it all up I would DEFINETLY recommend this hotel to someone. Read moreGenuine Hotels.com guest review
Me and my family had a great stay!!!!Genuine Hotels.com guest review
We had a pleasant stay at 3 Palms for our first weekend getaway to Myrtle Beach. The hotel is beginning to show its age and is somewhat cramped. However, it is overall very well kept and comfortable. The staff were very helpful during our stay. The oceanfront location is perfect for visit to the beach. Since it was a rainy weekend, we spent much of […] our time exploring Broadway at the Beach, which was a short drive away. Parking near the hotel was not much of a problem. This section of Myrtle is very densely packed during tourist season, so some leniency must be given to the hotel itself and the parking situation. I would consider the price high for the quality if the hotel were anywhere else, but it was fair for the area. Overall, I'd stay in 3 Palms again if we decided to return to Myrtle Beach. Read moreGenuine Hotels.com guest review
"clean and friendly"
My husband and I enjoyed our recent stay at 3 Palms. The staff was nice, it was very clean, and our suite had a full den, kitchen, nice bath, and king sized bed in the bedroom. I would stay there again, but would want an oceanfront suite. Parking was the only complaint that I had about the place.Genuine Hotels.com guest review
"You blink and you will miss this hotel."
We decided to stay at this hotel based on the online reviews and if I can get people to not book at this hotel I am going to. The service was pretty terrible. It always seemed that you were bothering the staff if you needed something. The rooms were ridiculously tiny. Yes we did stay in the room very much as we were out and about all day but still. […] And the parking was a joke. There are maybe 15 spot below the hotel. And then the other parking was across the street and even there there was only maybe 25 spots. Please don't stay here you will not be happy with it. For the same money I would have rather spent it all a different hotel. Read moreGenuine Hotels.com guest review
Outstanding family trip. Great location and rooms were clean. Would stay there again in a heartbeat.Genuine Hotels.com guest review
"close to the beach"
the stay was great. the only upsetting thing was that they didn't have a room available for me to stay another night.Genuine Hotels.com guest review
"Location is good, but not much else."
Staff was friendly, but a new hotel is going up right next door, so be prepared for the sound of construction early. Room was small due to kichen area - if I were to stay again, I'd sacrifice the kitchen for more space. Eelevator was very slow, had to go to a different floor to get ice. Could do better for the money.Genuine Hotels.com guest review
Hotel was great... But graduation weekend is definitely not a time for family :(Genuine Expedia guest review
Hotel stay was pleasant but their parking deck is small and you have to park away from the hotel.which I didn't feel to safe leaving my car.Genuine Expedia guest review
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