"Could be better"
False statements from website in my opinion. Lobby is only place with wi-fi. This is problematic in may ways to me. You should not state on website you have it if you cannot provide in guest rooms. Place states that are non-smoking facility on grounds, but it is not enforced at all. I saw people smoking in pool area, around common areas, and in pool. […] WRONG. They had pushy concierge trying to sell things on our arrival. Also wrong. I am there to vacation, not have my time wasted. Read moreGenuine Expedia guest review
The staff were nice and helpful. The room however was a lot smaller than what pictures showed. There was mold on the ceiling and hair from the previous guest left on the bathroom. Saw other hotels that would be a better fit for the money.Genuine Expedia guest review
"Good for the price"
The stay was nice. Nothing like some of the harsh reviews I read before leaving. Only thing that was misleading is that the ad showed a jacuzzi tube in the room. The attendant stated it wasn't their web site and did know why they would advertise that. My wife and I stated that if they are not going to honor their ad they shouldn't post it.Genuine Hotels.com guest review
"what a great week!"
I can't tell you how surprised I was by our wonderful week in this hotel! I booked this hotel on the fly because my so had a basketball tournament and we wanted to turn it into a family beach vacation. After I booked the room I noticed a number of negative reviews for 3 Palms and so I was worried about our stay. All that I can say is WOW and we had […] the NICEST week at this hotel. Our room was SPOTLESS! The kitchenette was fully stocked with dishes, utensils and pots/pans. The beds were comfortable and the bathroom was perfect. My kids LOVED the lazy river pool. I liked how part of it is covered and so we could get a break from the sun while still enjoying the water. The beach was convenient and an easy, pleasant walk from the pool. The staff of the hotel was kind and helpful. I used the laundry facilities and they were very nice about getting me change for the machines and when we needed an extra blanket they were happy to accommodate us. The food that was prepared there was very good. I was sorry to have to leave and I would recommend this hotel to anyone in a heartbeat. I will agree with one complaint that I have seen repeated on this site and that is that the elevators were very slow. But that is hardly a deal breaker and not a reason to skip this facility. This is a great hotel and worth money. My family made wonderful memories here! Read moreGenuine Hotels.com guest review
This was a last minute stop on a road trip and the hotel did it's purpose. The best part was it's convenient location to everything and the pools it has.Genuine Hotels.com guest review
Beautiful room on the seven flor. Clean and nice kitchen. I will stay there again.Genuine Hotels.com guest review
Rooms were very nice and modern. Parking was located across the street. Front desk called our room at 1:30am because our truck was going to be towed but was thankful for the phone call before the tow.Very hard to pull in front of hotel to check in...very little space. The concierge was very nice but the restaurant pizza was very mediocre . Construction […] next door so u can't sleep in!!! Read moreGenuine Hotels.com guest review
The room was dirty.Genuine Hotels.com guest review
"A great spot"
We had a wonderful stay at the 3 Palms. The room was clean and comfortable. Also very close to amenities. Everyone working there were nice.Genuine Hotels.com guest review
not enough covered parking got ants in car in outside parkingGenuine Expedia guest review
"Good get away"
Short stay but it was very nice. Right one the beach. Family had lots of fun. Found Hayers in the bed when we pulled the sheets. Inform the front desk and they upgraded us to a bigger better room. The staff was very good and friendly. It was a good getaway.Genuine Hotels.com guest review
"The location was great"
My family had a nice time at this hotel. They loved the lazy river.Genuine Expedia guest review
room is very small, total opposite the photos on the website. the air conditioner was very loud, balcony door didn't open. refrigerator was making clicking sound. we could not sleep at all. when I asked to fix it, nothing was done. we left 2 days earlier, hotel did not want to refund for two nights.Genuine Hotels.com guest review
We had ants in the room. Ryan, he works there cleaned it with no problem and the ants didn't come back . He even asked about it later and told us if we need anything to let him know. There are very nice and caring there.Genuine Hotels.com guest review
We really liked the pools and playing in the pools. The rooms could be a little bigger.Genuine Expedia guest review
"Rate my stay"
Nice big soft bed!! Love the bathroom with big shower. The living has couch and flat screen TV. Love the Ocean front view.Genuine Expedia guest review
It wasn't as bad as the reviews made it seem, like the size of the room. It wasn't that small, it was decent size. There was an odd smell in the kitchen but it wasn't so bad that it bothered us. The location was prefect. The pool area wasn't all that great but still was something to do while you're there. Oh and they lied about free wifi, there was […] no wifi service at all. Read moreGenuine Hotels.com guest review
"Within walking distance of the sights"
My stay was great. The only thing I can complain about was the parking space for checking in and out. (very little space)Genuine Hotels.com guest review
The rooms were extremely small. not enough room to move around. Laundry was not changed daily, coffee service offered also not refilled. The plus of having a refrig and microwave oven was a huge plus. We had a problem with the poolside Tiki bartender overcharging my husband and not me. Be aware.Genuine Expedia guest review
Didn't get the price I was quoted, no maid service, the front desk people didn't want to do the job to take care of my familyGenuine Hotels.com guest review
"Get rid of he Fridge"
Unsatisfactory stay for me. I had a pillow in my car I would have done better just sleeping in there. First chilly night I call "0" and asked for an extra blanket; they said they had none. OK, I'll just deal with it. But FINALLY, every 2 minutes the fridge made this loud sound which kept me up all night long. Just like I said before I could have slept […] better in the back seat of my car if I had know it was a fridge in the room that as loud as a generator. Perhaps I should have called but guess I figured no blanket, no extra fridge. Read moreGenuine Hotels.com guest review
"Nice hotel on beach"
My friends and I stayed for 1 night. Overall, we had a nice stay, room was clean, and we enjoyed staying right on the beach. Minor issue with parking- parking lot is across the street and down from hotel which is easy to miss.Genuine Expedia guest review
this is the second time that we have stayed here and it is always clean and nice.Genuine Hotels.com guest review
The manager was nasty unprofessional stated the hotel don't change sheet plus maids leave before u check in and they want u to clean up yourself. He asked me to leave hotel will never return there again location great but hotel is not to my standard.Genuine Hotels.com guest review
The pictures were very misleading of the resort. Resort is certainly not the correct word to use. My family and I have stayed a the TRUE word of resorts and this place holds no candle to any of them. The room was extremely small however clean. The service is less to be desired and the hotel amenities can be impressive to those who do not know the finer […] luxuries that TRUE resorts offer. The location is cramped and the surrounding hotels are loud and loaded with non-family oriented patrons. Read moreGenuine Hotels.com guest review
NICE HOTEL AND CLOSE TO THE BEACH. THERE WAS NO BREAKFAST AND PARKING AT THE HOTEL WAS VERY LIMITED.Genuine Hotels.com guest review
"Okay, but moldy"
The rooms themselves are very nice, but we were shocked to find an abundant amount of mold, as in there was no way it could have been overlooked, on the ceiling. Maybe beach resorts have this problem because the front desk was not surprised, but they did immediately move us to a new room (an upgrade to beach front). The new room was nice (it clearly […] had just been treated for mold), but the bed was very stiff and many small things were broken or not working (i.e. the door handle, bathroom lock, etc). Overall it worked for the my two day stay, but there are nicer places in the area. Read moreGenuine Hotels.com guest review
"You never know who will walk through the door next"
We choose this 3 Palms after a lovely stay at the 3 Palms in Scottsdale AZ. The loading area at the hotel is very limited and congested, which tries one's patience. The rooms are clean, decent size and have kitchenette. The Wi-Fi did not work at any time during our 3 night stay, even after the staff promised it was being fixed. We were told to come […] down to the lobby because it would work there. We didn't pay for the intent to work in the lobby; we paid for it to work in the room. Access to email is important as a small business owner. Although the lack of internet was inconvenient, the worst part was an inebriated couple came through our hotel room door USING A CARD KEY. after calling the desk and explaining what had happened, the staff quickly responded and apologized for their error. We then left the room for a short period of time and upon returning to the room found our card keys no longer opened our door; therefore, being locked out of our room. Although none of these things were life threatening, we do now have diminished views of 3 Palms and are re-evaluating the likelihood of our staying at any 3 Palms is in question. Read moreGenuine Hotels.com guest review
"Very nice room and property. Staff very nice"
Staff very friendly. Would recommend and will stay there again!Genuine Expedia guest review
It was a good time. Perfect location to the beach. The room,was what we expected with small kitchen and king bed. There was a little grime in the bathroom, but besides that it was clean. I was a little weary of the pools so we didn't use them, but the ocean was just a few steps away so no big deal.Genuine Hotels.com guest review
Great hotel just did not like the parkingGenuine Hotels.com guest review
"Close to beach ,rooms very small"
Stay was only for weekend,rooms very small,parking was across street and sometimes hard to get in and out. Very little parking for loadin and unloading car. Front desk personal was good to bad.Genuine Expedia guest review
"Nice, friendly hotel; very close to the beach."
From the time we arrived , the manager, assistant manager were very helpful ,accommodating, pleasant. We arrived very early they allowed us to check our baggage , sent us to check area eat checked in early. I also left my charger to my camera at home, manager attempted to locate 1 onsite. Pool area and sitting area clean and fun when it was raining […] we were able to lounge about . Onsite pizzeria the food was good and prices were reasonable. Read moreGenuine Expedia guest review
Hotel was decent. Small rooms, pools weren't very impressive. Balcony very small and no chairs. I would stay there again if need be.Genuine Expedia guest review
Loved this hotel. Very clean friendly, lived the pool area, close to everythingGenuine Expedia guest review
"Picture of room not what we got"
The only reason I gave it a bad review was because the picture of the rooms on Hotels.com was not the room we got. Our room was VERY small compared to the pictures of the rooms on the website. Very disappointed.Genuine Hotels.com guest review
This hotel was exactly what we needed for the right price. It had two pools a hot tub and a lazy river and also had beach access. I personally enjoyed the area where they had lounge chairs to tan facing the beach but without all the sand. The restaurant inside was perfect! Was not expensive and was nice to order from without going out. Our room also […] had a full size kitchen, but the only problem was it kept setting off the alarm whenever we cooked on the stove or in the oven. And to clear up the parking issue, no it is not on the lot (there are handicap spaces underneath the hotel with elevator access) but they have about 5 parking lot right across the street. So the parking was not an issue for us. Also, there was barely any noise or weird smells or wet carpet like some of the other reviews said. I had only one issue and that is that I like to have a lot of pillows but they do not have extra. I do think that this hotel was a motel and changed management or bought and became a hotel. It's not the type of hotel where kings and queens stay and be pampered. But it was perfect for our week vacation. In a few more years, I think this hotel could be a 4 or 5 star rating. Read moreGenuine Hotels.com guest review
"Very small rooms,horrible cramped parking"
The room was like the photo but certainly did not feel like 396 sq ft. Beware of the parking. Youll have to walk and good luck on getting a space if you have to leave. The hotel is so much nicer outside than in. Rusted bathroom fixtures and all.Genuine Expedia guest review
Definitely not as stated: Rude staff, off site parking, tiny rooms, not even a chair on the balcony, tiny tub, No temper pedic beds, dirty.... Highly dissapointedGenuine Hotels.com guest review
"Nice clean full kitchen"
The room was great. It had a full kitchen, living room, bathroom and good size bedroom. There was no view but it wasn't a big deal. Our housekeeper was very pleasant too. I was a bit disappointed in the "gym" facility because there were no free weights at all! Only a few cardio machines. Wifi also didn't work in our room... Aside from those little minor […] issues we really enjoyed our stay. Read moreGenuine Expedia guest review
Me and my boyfriend planned this get away ahead of time. The room was ready a bit BEFORE they said it would be, so they gave me a call to let me know. It was nice of them to do that for me. The room was all of what we expected it to be for the price we got it for. Clean, smelled nice, and the service was pretty darn good too. One downside was the parking […] situation. You have to park across the street where they have like 4 or 5 different areas, which is okay. It does suck if uve had a very busy/active day, but still it's not all that bad. They do allow you 15 minutes to unload infront of the door. To sum it all up I would DEFINETLY recommend this hotel to someone. Read moreGenuine Hotels.com guest review
Me and my family had a great stay!!!!Genuine Hotels.com guest review
I reserved 4 rooms at this hotel. The staff is very unprofessional. One of my four rooms wasn't clean one day. Another one of my rooms had money taken from it. The staff isn't friendly at all and all of the staff looks rough not easy on the eyes at all. I wouldn't recommend this hotel to anyone at all.Genuine Expedia guest review
"A good experience"
We enjoyed our stay here. Rooms clean, good location on beach, nice kitchenette in room. However the building is beginning to show it age and could use a face lift.Genuine Expedia guest review
"Nice hotel on the beach for a decent price"
Great experience when I went to the beach. Great service and it's close to everything you would do on the beachGenuine Expedia guest review
"Close to beach and attractipns"
Tiny room with view of aide of parking garage. Despite generous daily tips, housekeepers didn't keep up with toilet paper or even soap. Very loud exhaust fan in bathroom. Upon check in, the one light in room was unreliable and had to be swapped. Room had NO workspace or chair, so could only work on the beds.Genuine Expedia guest review
We had a pleasant stay at 3 Palms for our first weekend getaway to Myrtle Beach. The hotel is beginning to show its age and is somewhat cramped. However, it is overall very well kept and comfortable. The staff were very helpful during our stay. The oceanfront location is perfect for visit to the beach. Since it was a rainy weekend, we spent much of […] our time exploring Broadway at the Beach, which was a short drive away. Parking near the hotel was not much of a problem. This section of Myrtle is very densely packed during tourist season, so some leniency must be given to the hotel itself and the parking situation. I would consider the price high for the quality if the hotel were anywhere else, but it was fair for the area. Overall, I'd stay in 3 Palms again if we decided to return to Myrtle Beach. Read moreGenuine Hotels.com guest review
"clean and friendly"
My husband and I enjoyed our recent stay at 3 Palms. The staff was nice, it was very clean, and our suite had a full den, kitchen, nice bath, and king sized bed in the bedroom. I would stay there again, but would want an oceanfront suite. Parking was the only complaint that I had about the place.Genuine Hotels.com guest review
"Room too small"
The room was only 307 square feet. No space for 2 adults to walk around. Bathroom towel rack fell off wall. When we checked in on Thursday around 5pm the front desk employees didn't even greet us. Check in was a long long process. Had to park across the street. The walk through the garage to get to the pool and beach was creepy. The hot tub looked so […] dirty that none of us would even think about getting in. The pool was nice. Read moreGenuine Expedia guest review
"Loud and Dirty"
I have stayed in Myrtle Beach multiple times a year for my entire life, and never had a complaint about any hotel I have stayed at, until now. My husband and I booked a room at 3 Palms this past weekend for my 30th birthday, for 2 nights (Friday and Saturday night). We were not at the hotel for most of the day on Friday. We got back to the room around […] 930 Friday night, and from then on, it was terrible. When I looked in the shower, there was hair all over it. I had to clean the shower myself before I could use it. There was hair all over the floor of the bathroom. The worst part is that there was body hair all over the sheets in bed. It was disgusting. we slept on top of the bedding. The noise from the surrounding rooms was so bad, we were not able to fall asleep until almost 330 in the morning. At 630 or 7 Saturday morning, we were woken up by LOUD thumping music from the pool area. We were only on the second floor, so it was very, very loud. We decided that was enough and checked out that morning. We received no apology from anyone. Not one word. They took our room keys, said they would check us out, and that was it. I was pretty shocked that nobody offered an apology, or even a partial refund on our stay. Birthday ruined. Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )