Delayed flight made our arrival postponed until 4:30am. Had to be up by 6:45 for an interview and the hotel messed up our room. Gave us a room with two twin beds and smoking. Booked a queen non smoking. Took over half an hour just to work with us to make a comfortable stay for the little time we would be there. Very frustrating.Genuine Expedia guest review
"Reasonable hotel close to Dartmouth Medical Center"
The hotel was comfortable, pillows were fluffy and firm all at the same time. Continental breakfast was much more than expected: coffee, juice, yogurt, bagels, fruit, cereal, oatmeal and fresh-made waffles were all available. The waffles are excellent! Highly recommended. Staff was super courteous and helpful. The location is close to many restaurants […] and a 24-hour Walgreens. I didn't have to go too far to find anything I needed. Hotel building itself is aging a bit. Could use some cosmetic renovations and a new coat of paint. Overall, I enjoyed my visit. Read moreGenuine Expedia guest review
Nice hotel, clean, organized and excellent customer serviceGenuine Expedia guest review
This was our third year, and we could see the improvements from previous years. The staff was exceptional! The rooms were clean, and they were very accommodating.Genuine Hotels.com guest review
"Very good for its price"
I went to Baymont West Lebanon to stay for a night between two skiing days at Killington (as everything closer to the resort was packed). The hotel is really good for its price. It's WAY better than what you can get for the same price in Rutland. The staff was friendly, the rooms were very clear, the breakfast was good. Furniture (especially armchair) […] and TV in the room were pretty old but that made no problem to me. Read moreGenuine Expedia guest review
"Basic hotel in small town"
Hotel was very typical. I was originally assigned to a smoking room on a smoking floor. I did not want to smell like smoke going to my business meeting and quickly called down to the front desk to change rooms. The receptionist allowed me to change rooms without much of a hassle. I would also recommend asking for a room not facing the highway as the […] noise level was quite high. Read moreGenuine Expedia guest review
"ok accomodations at reasonable price."
Don't have high expectations and you won't be too dissapointed. Weird smell to room - suspect trying to cover cigarette odor. peeling wallpaper, chipped woodwork, charged for safe I never used - got that refunded. Shower made high loud whining sound - which the help just shrugged off. Lackluster help from employees. At check-in and check-out the employees […] acted like they had better things to do. Read moreGenuine Expedia guest review
"Hotel close to restaurants and meeting"
No TV Guide for stations. Only what channels available. Also card stated free movies on channel 2 and 5. Guest book needs to be updated. Everything else was fine.Genuine Expedia guest review
HOTEL WAS DIRTY,VERY NOISY, AND THE STAFF WOULD NOT RESPOND TO KIDS RUNNING UP AND DOWN THE HALLS BANGING DOORS !!! WOULD NEVER STAY THERE AGAIN !!!Genuine Hotels.com guest review
A very nice room for the price. Bed (comforter/pillows) all very comfortable.Genuine Hotels.com guest review
"Hard to find hotel"
We arrived in the evening. The entrance and lobby looked dirty to me. After we got to the room; however, the room was clean. The breakfast was sufficient and in the daylight, the lobby looked better. Had an awful time finding it. Stopped at 2 gas stations for directions and it was a fluke that we saw the unlit sign at the bottom of the street.Genuine Hotels.com guest review
"Will stay here again"
This is a comfortable motel that provides more amenities than some others in the same bracket. The air conditioner was quiet and effective. Having a fridge, microwave, iron, coffee maker and hair dryer in the room were handy. The popcorn available at night is a nice touch. The staff members were helpful. The room and bathroom were clean. The motel is […] a little older, and could use some sprucing up, but I appreciated a quiet good night's sleep. Read moreGenuine Hotels.com guest review
Terrible - room smelled of smoke.Genuine Hotels.com guest review
Excellent continental breakfast. Windows were not secure.Genuine Hotels.com guest review
Our stay was fine. Hotel clean and centrally located. The water pressure in sink was too low and the hotel clerk upon arriving was ok but not really friendly. Other than that the hotel was very clean and comfortable and affordable.Genuine Hotels.com guest review
"Nice hotel in Upper Valley"
Nice place, even though its next to the airport we never heard a plane. Its a very small airport! Room was nice, good quality, breakfast was standard fare. Staff were OK, but not very professional. Only complaint was the high price although it was competitive with other hotels in the area for Leaf Peeper season and a Dartmouth football weekend.Genuine Hotels.com guest review
There is something wrong with their water heater. Hot water was yellow and very stinky. I took cold shower.Genuine Hotels.com guest review
Had to stay in town before a business meeting. Was nervous so close to airport, but never heard a plane. Quiet and clean.Genuine Expedia guest review
"on a highway intersection"
We stopped here on our way to Maine; the hôtel is below expectations : the room is noisy, we could hear through the connecting door to next room but also with he next room. The breakfast is OK.Genuine Hotels.com guest review
Manager and one night person were very nice. The other night lady was rude! Floor in room was damp and room smelled musty. Good location. Has breakfast every day but no protein.Genuine Expedia guest review
ComfortableGenuine Hotels.com guest review
"A bit disappointing"
Not so good coz of dirty carpet and smelly room. Luckily, the hotel is so close shopping places and gives us big convenience.Genuine Hotels.com guest review
We always have a very good stay when we are here. The staff is friendly and they have a good breakfast.Genuine Hotels.com guest review
"somewhat good but disappointed"
staff wasn't very friendly and machines were empty and laundry facilities were broken. front desk staff was laying on the couch in the front lobby watching tv.Genuine Expedia guest review
"Good location and price but"
Hotel has had some upgrades. It could use a few more. While there the water was turned off for a day. Notification for guests was totally inadequate.Genuine Expedia guest review
The safe in room 406 did not lock, even after hotel personal came and looked at it. The printer used with the business station was out of ink so that no boarding passes could be printed. Hotel personal seemed to care less!Genuine Hotels.com guest review
Needed a place to stay within a reasonable distance of Dartmouth graduation. Not surprisingly, the hotel rates everywhere were sky-high. The Baymont served the purpose of a night's sleep, albeit at a price 3x it's worth. Inquired about a slightly early (2pm vs 3pm) check in on day we arrived and got a non-accommodative response, so we had to kill time […] before checking in. The room looked a bit time-worn, television service was the most primitive seen in years with no local channels at all, window air conditioner had controls that required a pen to be pushed through holes in its broken touchpad, though it otherwise worked fine. Breakfast bar was pretty good. Overall it served the purpose but that's all. Read moreGenuine Hotels.com guest review
"check in hell."
Paid too much for the room because the spawn dithered about whether he would attend medical school graduation. If anyone is familiar with graduation at Dartmouth one knows that you need to make the call for a reservation at 12 noon 365 days prior to the exalted event. Anyway, I was thrilled to get any room 2 months before the whole country descended […] on Hnover New Hampshire. We pulled up an hour early. Big mistake. The front desk absolutely would not allow us in any room, so after rising early and sitting through numerous class day speeches, we didithe only possible thing, slept in the car. Please remember we are pushing 60, so ithis power nap looked even more horrible. At 3:30 we were given the key to our reserved room, only to find the door wide open, a fan going to get a smell out of the room and lamps on the bed. Returned downstairs to be told there was NO other room in the whole hotel. Nothing. 'oh wait a minute these people haven't checked in take room 107.'' went down the hall opened room 107. Suitcases and clothes all over the place. Returned to the front desk. Please, we need to be a a party in Woodstock by 4:30 is there anything ? At this point the room with the odor and humidity was looking good. The front desk gave us that room back after they straightened it out. The rest of the stay was uneventful. Read moreGenuine Expedia guest review
"Not the best hotel in the area"
For the cost of the rooms we were very disappointed at how shabby the hotel was but assume the nightly rate was more then doubled because it was Dartmouth graduation weekendGenuine Expedia guest review
"Needs attention and upkeep from managers"
The pool was closed and the staff the first evening didn't know when it would be open. This was really a bummer as we had really been looking forward to the pool, especially the 8-year-old in our party, given the 90 degree weather. The air conditioner in the room had no power switch. The staff tried to help - eventually brought us a key to a different […] room, and apologized about the pool - but didn't seem to have information or help from the management. Besides this, it was fine. Clean, easy to find, comfortable, good room amenities, decent and ample continental breakfast (we wished there was less styrofoam, but this is common); and it was easy and relaxed having a dog there. Read moreGenuine Expedia guest review
"Good hotel for a night's stay."
We were looking for a motel for a comfortable nights sleep and were quite satisfied with what we were presented. I would go there again.Genuine Expedia guest review
The hotel served its purpose. it wasn't great or fancy. Had wallpaper pealing in the bathroom and toilet was loose and jossled when you sat. Internet wasn't speedy at all and breakfast was ok.. Now that said. It was a place to sleep at a decent rate and worked in a pinch for the trip.Genuine Hotels.com guest review
Great over night with excellent continental breakfast. Staff were very friendly!Genuine Hotels.com guest review
"Took a chance"
I was looking at some other options for my stays in the area and took a shot with this one and did to like it. Everything was subpar and I felt like I was staying in a foreign country.Genuine Expedia guest review
We booked and got a no smoking room on the 4th floor but, especially the bathroom, smelled faintly like an old ashtray. I called the desk to register this to not be billed for smoking in the room. Very matter of fact she told me that the 3rd floor was the smoking floor and the smell drifted up. Probably should have asked for a lower floor but didn't. […] The ice machine is on the 3rd floor and was very unpleasant even for the few minutes to use. If you are very sensitive to smoke, beware Read moreGenuine Hotels.com guest review
"We're Finally Giving Up on the Baymont"
We have stayed in this hotel on a few occasions and during this recent stay it was decided that Baymont is just not acceptable anymore. The whole place is dingy and smells like an old bar--a mixture of smoke and not sure what exactly. The rooms are in disrepair. Our sink was cracked in half. Somebody had ripped the art from the wall leaving behind the […] mounting bits and some holes. At least the A/C unit worked. The breakfast is not very good and the attendant had turned of the TV sound in favor of some gospel radio station turned up loud enough so we could all be saved. The place in cheap but just not worth it if you want even a modicum of pleasant atmosphere. Previous stay left a similar impression. Read moreGenuine Hotels.com guest review
nice hotel for the moneyGenuine Hotels.com guest review
Overpriced, for a shabby hotel in need of significant reburbishment. Very crowded breakfast area and small, cluttered lobby. Furnishings were threadbare and worn, and dingy. Not a good feeling at all for a "flag-hotel".Genuine Hotels.com guest review
"Great for the Price"
Clean room, adequate service...Great for the price.Genuine Expedia guest review
The room could have been maintained a bit cleaner wiith more attention to doing so. However,not bad and more importantly, the staff was very friendly and accommodating. We woud stay there again!Genuine Hotels.com guest review
"Nothing fancy...ok place to crash for a night"
Rooms are a little small (desk so close to end of the bed you have to remove the chair to get in and out,etc). Building badly needs remodeling. Rooms were clean and staff was nice. The wifi actually worked better than most hotels. Next to the airport but you don't pick-up any noise. Reasonable place to crash for night. Most of the area shopping and […] fast food places are 5 min. away. Read moreGenuine Hotels.com guest review
people were very friendly and helpful. rooms really need a good cleaning, breakfast was very good.Genuine Hotels.com guest review
FairGenuine Hotels.com guest review
I stayed at the Baymont while attending a two day conference in the area and it was friendly and convenient to both the highway and shopping.Genuine Hotels.com guest review
"OK, not Great"
I have stayed in this hotel twice in the last 6 months. The rooms are clean and comfortable although a bit cramped with too much furniture. However the entry, the lobby and the elevator are not well kept. When I first checked in they gave me a room that already had someone staying in it. The desk clerk was shocked and said she had no idea who was in […] that room as her system showed the room was empty. Also, I requested a 6am wake up call and they didn't call until 6:30am. Several times when I left the hotel (I was there for 3 nights) the desk clerk was standing right outside the door smoking so I had to walkt through a cloud ofsmoke in order to exit. While the hotel was fine in many ways, it will not be my first choice when I visit my children who are in school in the area. Read moreGenuine Expedia guest review
Hotel is easy to get to. Very clean and staff was quite helpful.Genuine Hotels.com guest review
"Good central point for VT/NH sightseeing"
Although a bit older, the hotel offered clean accomodations for our stay, and was centrally located to a number of things we wanted to do and see while in the VT/NH area during the leaf-peeping season.Genuine Hotels.com guest review
Convenient to Dartmouth College and the beauties of the mountains and the Connecticut River Valley.Genuine Expedia guest review
"huge disappointment and expensive"
It was DIRTY! The baseboards, the outlets, the hairdryer, the windows, just DIRTY! The lights didn't all work. Would NOT ever stay here!! Morning continental breakfast was only OK, if you like carbs, nothing but cheap food.Genuine Expedia guest review
The room was comfortable and clean. Unfortunately, it isn't really easy to walk anywhere from there.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )