Great Wolf Lodge Williamsburg

A little pricey but overall it was a great hotel with highly professional staff.

Genuine Expedia guest review

We enjoyed our stay and time at the lodge. The kids loved the water park. Our only complaint was the sleeping arrangements. We had a total of 4 adults in the room and two were expected to sleep on the pullout sleeper sofa. This SOFA is not meant to be slept on. The matters is so thin it hurts your back. It should not even be considered an option.

Genuine Hotels.com guest review

Great Wolf Lodge was great for my 3 sons. The water park is amazing and the lifeguards were very attentive. I did think that it was very expensive and I didn't like being nickel and dimed for everything except the park. Meals, drinks, snacks...all were way too expensive. That being said, I would still go back. I'd just take food with me.

Genuine Hotels.com guest review

We came here for my daughter's 11th birthday. We stayed in the Kid's Cabin and I allowed her to invite two of her friends. The water park area was really nice and the girls enjoyed themselves. I thought the room was a little dated and didn't seem to be as nice as what I was expected for the money. Overall we did have a good time, but I thought it was […] a little overpriced. Read more

Genuine Hotels.com guest review

Great park for or any kid under 10. Hotel is well run, clean and alot of fun for the family.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Oh My Gosh! My kids are 6 and 4 years old and they were beside themselves! Hours of fun in the water park, arcade, bowling, good food, story time, etc... We will go back with out a doubt! The only thing I could have done without was the COLD water in the areas with the slides...the other pools felt like bathwater!

Genuine Expedia guest review

First time at the hotel. We went Monday-Wednesday when school was in session. It was the BEST! there was no line to check in, which seems to be a common compaint. The staff was pleasant and accomdating. The waterpark was clean and well maintained and EMPTY. The life guards are hawks in those pools. they dont smile, they dont play around,they dont chat […] chat with each other- they are there for a reason and I felt quite safe in the pools. There is so much to do there with the kids there is nt really a reason to leave- except if you want food with vegetables or some fruit. The menu is very heavy and diet un-friendly. I did have a huge waterbug scurry across my bathroom floor, which , though disgusting and unsanitary, not wholly unexpected in an indoor waterpark. The staff quickly took care of the nasty beast. We went in early Feb during the week and there was NO ONE there . The pools/restaurant/arcade were all practically empty. The food took a matter of minutes to arrive, check in and check out was a breeze and we didnt have to wait for anything. I asked several staff when the best time to come is. They said in early October right after school starts and late May just before it ends. And its worth it to not have to wait for anything and have the pools to yourself. Read more

Genuine Expedia guest review

we go to Wolf Lodge at least twice a year. It's great to let your kids loose and pick them up when you leave :) with no worry at all! Lots for them to do, and for adults to relax...Internet connection is a little scarce, but they have a gym :) Places to eat around and a pretty good restaurant in the hotel. Pizza at all hours for the kids. Wolf Lodge […] is on our list of favorite places to go! Read more

Genuine Hotels.com guest review

Food is very expensive. It was 36 dollars for breakfast for 1 adult and a 4 year old without tip. The staff was all very friendly and helpful. Locker rental in the water park is $10 plus $10 deposit and it a must if you don't want to go back and forth to your car on check in and check out day. The water park was wonderful. Life guards where very attentive. […] I recommend bringing your own food. Excellent stay and mini vacation but pricey for room and water park. Read more

Genuine Expedia guest review

Great hotel for families, not so much for couples looking to get away. The rooms are big and comfortable, very nice. However it is very loud due to a large volume of children. My boyfriend and I went for the weekend; We enjoyed it, but probably wouldn't go back unless we had kids. The restaraunt and bar are OK, but everything closes early- 10pm, so […] no hope of a late drink. Some areas of the hotel seemed a little run down, but overall no complaints. Also you are forced to wear a wristband, which is kind of annoying, I wish there was an option for that or a regular room key, but it's not a big deal if you're only staying a night or two. Read more

Genuine Expedia guest review

We love it!

Genuine Hotels.com guest review

A great place to celebrate a birthday and enjoy some major family time. Save your money for the 'extras' like the Magiquest wands and games, and snacks/drinks. These incidentals can add up quickly. When we asked our 3 children & 2 friends which part of our stay they enjoyed the most, 2 said the Magiquest game and 3 mentioned specific water slides. The […] waterpark area locker rooms, to change before or after check-in, are not very spacious. They could use a few extra showers/changing stalls. But service is good, and they provide lots of clean (smallish) waterpark towels. We went to celebrate our 10-year-old's birthday and she, her siblings, and 2 friends will surely talk about our visit for months to come. We enjoyed the breakfast buffet, which has something for everyone, healthy options, an omelet chef, and is reasonably priced. Read more

Genuine Hotels.com guest review

We were traveling with kids aged 15-17. Stayed at the hotel while visiting Busch Gardens, Williamsburg. The hotel is nice, and has a lot of activities. Most of the activities/attractions are geared towards kids 12 and under. The onsite restaurant was nice, but very expensive for the food offered. The rooms are nice, larger than most standard hotel rooms, […] and they are layed out well for families--sink is outside the bathroom to allow more than one person to "get ready" at a time. Hotel is a little farther from Busch Gardens/Williamsburg than others, but it is easy to navigate toward the attractions. Hotel is on a main road. Read more

Genuine Expedia guest review

Good experience, kids enjoyed, and we'll go it again.

Genuine Hotels.com guest review

I love love love this hotel. This is my 3rd visit and my son enjoys it everytime. The kids love the waterpark and never want to leave.

Genuine Expedia guest review

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Genuine Hotels.com guest review

We enjoyed our three days, two night stay. It is nice that you can "check in" early, and they will call you when your room is ready. We were able to check in, get lunch, then go to the water park before we even got into the room, so it wasn't a waist of our first day of vacation!

Genuine Expedia guest review

We stayed here for 1 night and 2 days and had a great time. The rooms were good, we did not spend much time in there. the waterpark was great fun.

Genuine Hotels.com guest review

We were pleasantly surprised when we pulled up to the hotel...what a GRAND entrance! We were quickly given access to our room @ 12:30 & our fun began. My children ages 13, 11, 7 & 5 LOVED IT, & there was plenty to keep them entertained. The waterpark was clean, lines were short & had a variety of things for all ages. The Magiquest game, although costly, […] kept the children running around in search for their "treasure". The arcade had plenty to do, & the staff was extremely kind & helpful. We brought our own food to keep cost down & limited ourselves to just the above mentioned areas w/ a promise to our kids that we will be back to try some of the other things Great Wolf offers...2 nights is more than enough to experience it all, as all the "extras" do add up quickly. Often asked "Is it worth the $?" I say "Ask my kids who gave it a score of 11 out of 10...yes their smile was worth it!" Read more

Genuine Hotels.com guest review

Our trip was awesome, the water park and magic quest is perfection. We were on the 1st floor, however and our room reeked of a moldy smell, plus the dehumidifier was jet engine loud.

Genuine Hotels.com guest review

Got there at 1:30pm on a Sunday. Was told room was not ready and to enjoy the water park until it will be ready. Reservation states check-in is at 4:00pm. At 4:00 still no phone call on my cell that the room was ready. Went to front desk and was told room was still not ready and that 4:00 is a tentative time and that that you are NOT guaranteed to be […] in your room! Asked for manager. Manager waa very polite and put us in an upgraded room for no charge. Room was clean with a fireplace and second floor loft. Room had 2 beds on 1st floor, Jumped on beds and realized one of them was severely sagging in the middle. (room 4125 if your wondering). so much that you if you tried sleeping on it you would roll to the middle. At that point we decided we could get away with the ohter two without a problem. That was really the only negative to our stay. The hotel is alot of fun for kids, Magicquest is overpriced and the room prices are very high but I guess when you throw in the outdoor and indoor water park that keeps the kids busy all day it was reasonable. I saw some reviews that the food was bad. I was hesitant to eat at the restaurant but was surprised, I have to be honest, I thought the food was very good. don't know why some people gave it negative reviews. Its not 5 star but for a hotel restaurant not bad a all. Read more

Genuine Hotels.com guest review

My son like it. Indoor pool is awesome.

Genuine Hotels.com guest review

This was a great vacation for me and the kids...the only complaints i have is the room was dirty when i checked in and it was so hot in the room the ac was not good...i understand they keep it 86 in the building but the rooms should have better ac it was hot and stuffy all night long...Everything else was great the workers were so polite and helpful […] and the lifeguards were alot of fun..Thanks Read more

Genuine Hotels.com guest review

This resort is perfect for families with young children. The hotel staff was very nice and the water park was staffed by energetic, nice, caring young adults who looked after and had fun with the kids. We highly recommend it and will definitely go back.

Genuine Expedia guest review

We had an excellent time at GWL for a quick vacation! I will say that we 'upgraded' to a room with bunkbeds for our children. The wallpaper was falling down and it was in need of a paint job. Our room also had wet carpet when we arrived and a portable dehumidifier in it. Strange. Despite the hotel's quiet hours - we still heard kids running around […] 3 am. Need to work on sound proofing. Also - on "River Canyon" family run the electrical box seemed to need a cover. Overall the front desk and life guard staff was amazing. Almost like Disney World. We enjoyed the characters, magic show, and story hour. Our kids would say that MagiQuest was the best part of all! Read more

Genuine Hotels.com guest review

Arrived to a packed parking lot. Waited in line for 45 minutes to check in. Room not yet ready at 3:15pm. Offered the ability to use water park until room ready. Lockers available in water park for $20.00. Now , really, the name resort implies that service would be stellar and the nickel and dime fees for a locker in the water park. Multi hundreds dollars […] a day plus for our room. One hundred dollars plus for the supper buffet for 3 adults and 1 child. Almost fifty dollars for 4 breakfast biscuits and 4 drinks. I don't expect to wait in line to check in, I don't expect to have to rent a locker at a water park resort. I don't expect the food to be New York expensive at a family resort. On the plus side, the kids had a great time. Don't think I will go back. There are more cost effective vacations that are just as enjoyable. Read more

Genuine Expedia guest review

We received a good rate from hotels.com and the kids enjoyed the stay. The major issue that we had was the kids running up and down the halls to play the Magic quest game-We had four kids and the noise in the hall and the running drove my kids nuts as well as my wife and I. It calms down around midnight, but starts back up by 8 a.m. I woulldn't recommend […] staying more than 1 night because of this issue. Everything in the hotel has about a 300% markup over typical retail stores and restaurants, so you can spend a lot of money there very quickly which is what they're counting on. Read more

Genuine Hotels.com guest review

We had the opportunity to stay at Great Wolf last week and loved every moment of it. I must say as the COO of my family, I was skeptical about the cost and cleanliness at first but upon arrival - I and my family were thrilled at the facility! We had a great time together, didn't do the scavenger hunt, loved the bacon from the buffet and had a great […] time. We will go back again. It was a great time to be there - weekdays are a must as the crowds from the weekend empty out around 3pm. Read more

Genuine Hotels.com guest review

Great wolf lodget is a great family get away. Be cautions with eating at Jungle Jims out side of the hotel, very bad service, took forever for food to arrive. Water park is alot of fun for children and adults. I have a 2 and 5 year old who both had a blast! The only food available at the hotel was buffet style dinning which isn't my family's favorite […] but it worked for the one night we were there. The breakfest is much nicer then the dinner buffet. Read more

Genuine Hotels.com guest review

My kids loved it! My oldest claimed it was the best vacation ever! The water park was a blast & all my kids (including my husband) loved playing MagiQuest. We actually found no need to leave the resort, not even to eat or to get a Starbucks! We were there from a Wednesday to Friday, which worked out great as it started to get pretty busy on Thursday […] evening & Friday. I would definitely recommend a midweek trip, if possible. Overall, it was a great time! Read more

Genuine Hotels.com guest review

I would recomment this hotel to anybody that wants to have a wonderful experience with their children or loved ones.

Genuine Expedia guest review

Great Wolf Lodge is a great place to vacation with children. And through hotels.com it is well worth the money. I highly recommend it.

Genuine Hotels.com guest review

This was a fun place to be in the middle of winter. There was plenty for us to do and we enjoyed touring the town.

Genuine Hotels.com guest review

We have two girls, ages 5 and 7, and all four of us loved the water park. The lifeguards clearly take their jobs seriously, the park area is clean and even when at full capacity was not too crowded. It could have been a bit warmer, but it was good enough. The hotel, however, was not so great. The beds in our rooms, and the pillows, were hard and uncomfortable. […] There isn't any place eat on the grounds that isn't overpriced or inconvenient for families. And the food, when you can get it, isn't that great. Housekeeping was average, at best, even taking our towels away from us after the first day. It took talking to three people and FIVE hours to get new towels. What a joke. For the amount of money they charge, no matter how much fun we had at the water park, we will not be going back. Read more

Genuine Hotels.com guest review

It's a nice place to spend christmas celebration.

Genuine Expedia guest review

We went for the weekend to celebrate my daughter's 13th birthday with three of her friends. The girls had an absolute blast and the King Room with a fireplace was absolutely beautiful. The only thing I did not care for was the price of the pizza from the Pizza Hut Express within the lodge. For two Medium pizzas, the cost was $28! The Northern Lights […] Arcade was fun and the snow inside the Lodge was absolutely beautiful. Read more

Genuine Hotels.com guest review

This was our first stay at the Great Wolf lodge. We were unsure of what to expect since we have never heard any advertisements about the lodge and were going strictly on advice from friends. In short we were blown away by the whole indoor water park theme and all of the amenities, distractions, and amusements the hotel had to offer. Think about it - […] how many hotels do 7 year-old's beg to visit? We needed a small affordable family getaway and the Great Wolf delivered. Read more

Genuine Hotels.com guest review

I arrived at Great Wolf Lodge in Williamsburg, VA on November 1, 2010 and was dismayed to see a HUGE line to check in. It took over ONE HOUR to check in. The clerk apologized for such a long line on a holiday. I don’t know where in the US that November 1st is a holiday, but apparently no one told the clerk that it wasn’t in Virginia. The room had a […] huge sag in the hideaway bed. The majority of problems were with the water park. The website said lockers were available for a “nominal fee.” In Great Wolf terms, that means they cost $10/day. The changing room was extremely small with three tiny benches and people had to scramble to figure out where to change. It was completely inadequate for the size of the facility. Likewise, the bathrooms were very small. For the men, there were a total of four urinals and three stalls in the entire water park facility. There was a line for the 3 showers. In the water park, it opened at 9 a.m. We arrived at 9:15 a.m. and all the tables were taken and we had to search thoroughly throughout the water park to find an unoccupied chair to put our items on. The lazy river was very small, slow, and boring. There also weren't enough inner tubes for guests. The lines for the slides were very long. It took 30+ minutes of waiting to go down a 20-second slide. Everything is very expensive. The support facilities were completely inadequate for the size of the water park. I would definitely NOT recommend it. Read more

Genuine Expedia guest review

I'll be honest...I really didn't plan to like this hotel and avoiding a trip here for years because the cost was just ouch for a family of five. However hotels.com had better rates than booking through GWL directly and my daughter had her heart set on celebrating her 8th birthday at an indoor water park. For a family of five to just go to a regular […] water park is not cheap...so when factoring in the per-night hotel cost for us and adding that to it makes a bit easier to handle. Travel party was a family of five (2A and 3 kids age 10, 8 and 6) and then another party of 2A who had their own room. Check-in was not bad at all and the front desk staff was very helpful for a first-timer like myself, explaining everything a few times to make sure I got it all. We ended up with the Kid Cabin suite which my kids just LOVED! Only complaint is that the tv in that little area is great for viewing on the top bunk...but not from the buttom bunk according to my kids. The room was clean and spacious, the beds were even comfortable. Loved the mini-frig and microwave as well. The water park was lots of fun and the air temp and water temp were warm enough for us. I guess I expected it to be a little bigger, having been to another indoor water park before, but there was plenty for the kids to do and the wave pool was a nice place to hang out since the lazy river was pretty small. My kids loved all of the slides and the lilly pad crossing area in the pool was one of their favorites. The adults and even the young kids tried the surf rider and had fun even if it was a bit rough and difficult for them. It was lots of fun to watch. There are so many activities going on at the lodge but since we arrived in an evening and left the next morning, we didn't get a chance to try anything other than the water park so I can't comment on anything else. We got only snacks which were pricey just like any amusement park. If we came back, I would plan next time to arrive earlier or stay a little long Read more

Genuine Hotels.com guest review

Our first trip to Great Wolf Lodge and we had a great time. Our only complaint: not enough directional signs in the hotel. This may seem minor, but the hotel is huge and we spent a lot of time walking up and down corridors trying to find our way.

Genuine Hotels.com guest review

Everything just right.

Genuine Expedia guest review

GWL is a great family destination. The cost is high compared to other hotels in the area, but included in your stay is the HUGE waterpark that is open until late at night and is only for hotel guests. It has something for everyone, and the highest demand water slides have lines that move pretty quickly. There are also arts & crafts for little kids, […] a cool elounge w/gaming & music for teens, and a spa. The food in the waterpark and at the on-site Pizza Hut is good and not too expensive considering. WalMart is also right around the corner. Overall, I highly recommend this place. I've been with my kids 4 times including our trip this summer. Read more

Genuine Hotels.com guest review

Had a wonderful time. Would love to stay more than just one night.

Genuine Hotels.com guest review

I took my niece to Great Wolf for her 7th birthday. Between the waterpark and MagiQuest she loved it. (The animated pioneer boy in the lobby display kind of freaked her out though because it looked like his hand was on backwards). From an adult perspective - the beds were extremely uncomfortable. Both mattresses sagged so much we spent the entire night […] trying to get out of the sag in the middle of the bed. While the rooms were very clean, the public spaces on the upper floors could use a good cleaning. The rafters and decorations over the lobby really need to be dusted. Read more

Genuine Hotels.com guest review

My son is 15 and this is is second trip there, he would like to go back when he turns 16, this winter.

Genuine Expedia guest review

Customer service was just ok compared with other hotels we stayed in during our month long vacation. Hoping for better customer service next time around.

Genuine Expedia guest review

Great Wolf Lodge is a great deal for the money. Everyone in your room (up to 4) receives wristbands for the waterpark along with a place to sleep! You are allowed to check in at 1:00 and play at waterpark if room isn't ready. Check out is 11:00 the next day, but again you can play at the waterpark all day.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The price was not very cheap, but the stay was very wonderful. Especially, kids enjoyed the stay very much. The staff sold in the hotel was expensive, so I recommend to bring drink and snack necessary for a stay. As a whole, we had a very good time, and the stay here became an unforgetable memory.

Genuine Expedia guest review