"Great Hotel - but some issues with this stay"
One of the beds (double queen room) had such a dip in the middle of it, that it caused us to roll into each other constantly during the night/compensate by being on the edge and not be all that comfortable. (We ended up swapping with our daughter the next night) Pool towels were always out. Had to ask for them multiple times. The breakfast on Monday […] was far better than Sunday (bacon was awful on Sunday). Stayed at this hotel last May and it was still a decent stay, but the bed was horrid. Read moreGenuine Expedia guest review
"great location and facility"
My daughter and I stayed here for one night and it is a very pleasant hotel with a nice pool area and a great breakfast in the morning. I only wish there had been a fridge/microwave in the room.Genuine Hotels.com guest review
The last time we stayed there the room was NOT clean, no one made bed etc. This time, the room was dirty; the floor corners especially in the bedroom looked as though you could plant a garden in there. The door between the bedroom and living area was very dusty-especially behind the door. The furniture in the bedroom was dusty, you could write your […] name in the dust on the t v area. The door to the bathroom had "runs" and drips down it, and the tub was obviously NOT clean. We gave the place a second chance because it was close to relatives who live there. We will NOT stay there again. The halls had not been clean and the stair wells were filthy; looked as though it had not been cleaned in weeks! Read moreGenuine Hotels.com guest review
I thought this was a great hotel and would definitely stay again! Only negative was that continental breakfast wasn't ready early enough for us...we had to leave by six and it wasn't available till later..:( Otherwise, nice, clean and quiet! Very comfy beds and pillows!Genuine Expedia guest review
"Holiday Inn Express St Louis West - O'Fallon"
We had a very nice stay. The staff was friendly and the beds were sooo.. comfortable. Thanks!Genuine Hotels.com guest review
"Holiday Inn Express St. Louis West - O'Fallon"
Upon arrival the room was so cold that you could hang meat. The cover consisted of two extra large sheets -king size-- with a comforter to fit a double size bed in the middle on a king size bed; therefore, the comforter (warm cover) didn't cover people in the bed. The room was not cleaned, bed made or fresh towels provided after the first night. The […] back of the door that went into the bedroom was very dusty. Other than that the room was great...just that "somebody" in housekeeping did not do their job. Read moreGenuine Hotels.com guest review
"Big and roomy hotel"
Was close to every kind of eating establishment you could want. We were just on our way somewhere else and the it was easy to find off the interstate. The hotel was clean and looked new.Genuine Hotels.com guest review
"Hotal OFallon in St Louus"
Had the spa room, very clean, comfortable. The evening front desk ladie very very pleasent The day cjerk was not helpful when I needed a reciept, needs people skillsGenuine Hotels.com guest review
"Newly remodeled very nice rooms"
11/18/14 Donna D New Florence
Was booked with with a group discount for my son's team. Had a great experience. The hotel was very clean and looked newly remodeled. Rooms were comfortable for 3 adults and 1 child to sleep. Breakfast was well stocked. Rooms were quiet and didn't hear any noises from other guests.
"Great rooms, pet friendly, kid friendly"
11/16/14 TimK7700 Prairie Vilage, KS
Sizable group of rooms booked- checkin on time, rooms were REALLY nice, fresh decor. Youth hockey team in town and staff made us feel at home. Joni was great to work with for group sales. Breakfast had a bunch of choices... Didn't have time to use pool or fitness center. Would go back!!
"Nice Business Stay"
11/06/14 Chris F Delafield, Wisconsin
Just stayed 2 nights at the Holiday Inn Express & Suites, very nice hotel. The best part was the surprise of opening the door to my king bed room and finding a hot tub in the room, made for a very relaxing stay. The breakfast, as always with Holiday Inn Express was fresh and a great start to the day. The hotel was under renovation, but it was very hard to tell as it was extremely clean and well maintained. Staff was very courteous and professional. Would definitely recommend.
"Comfortable, cleaning staff need help"
08/07/14 LetoSebastion St. Robert, MO
We were attending a horse show at the National Equestrian Center and the hotel was convenient. We liked the room and it was indeed comfortable, unfortunately it appeared that the cleaning staff were not doing their best work. Coffee pot still had grounds in it, there was mold at the top of the shower curtain. We stayed two nights so when we returned at the end of the day it appeared the cleaning crew had rushed through the room. Coffee pot had not been cleaned "again" beds not properly made and apparently there was no time to vacuum. The staff was friendly and apologetic when we mentioned it at check out but it makes me hesitant to stay again in the near future. I know it sounds a little picky, but I expect more from a Holiday Inn express in this part of O'Fallon / St. Louis. Overall the stay was fine, however if the room had been cleaner it could have been excellent.
"Comfy, courteous, and delicious!"
08/02/14 italnbull Iowa
We stayed her on the first night of our drive to NC. Our room was very clean, the staff on 8/1-8/2 were so courteous and friendly, and the breakfast is delicious and fresh. A special breakfast staff and front desk staff that are so very customer friendly.
"Great location, nice property"
This is easy on and off the highway. The property has a very nice indoor pool and hot tub. The bonus is the Stay Bridge next door has sharing privileges so you can also use their outdoor pool which was very warm. The room was clean and comfortable but the stair ways looked like they hadn't been vacuumed in a while. The staff was super helpful and friendly. I would stay again.
07/26/14 Holly P
My mom and I were traveling cross country and stopped here on our way. The hotel was nice and clean, and the staff recommended an excellent restaurant: The Brass Rail. We were also upgraded to a suite, which was even better. I would recommend this Holiday Inn Express hands down!
07/26/14 Kim R Scottsdale, Arizona, United States
I stayed here for 5 nights while attending a workshop. The staff was very friendly and welcoming. The hotel was conveniently located next to I-64, that being said, expect to hear traffic (especially trucks) during the night. My suite was roomy and had separate sitting/sleeping areas. It had a mini fridge, microwave and sink. The room was clean but had a strange chemical smell. I found the mattress to be very soft and pillowy which seems to be a trend these days. You have a choice of firm and soft pillows which is a nice touch. They serve a good hot breakfast in the morning with something for everyone and had cookies in the lobby each afternoon.
"Relax is their Middle name"
07/17/14 ManyRoadsTraveled Powell, Wyoming
What a wonder stop. 1st impressions count and as we drove up it was well lit and very neat in appearance. It did not disappoint us at all. Great room, comfortable beds, clean, good breakfast in the morning. Got to relax in the pool and would stay here again.
"Average Holiday Inn Express"
07/01/14 jrperkins3 Seymour
I stayed here on business for a few days. I found it to be a good Holiday Inn Express, with good breakfast in the morning and good cookies in the afternoon. Most rooms do not have a mini-fridge and the ice machines are only on floors 3 and 1. The hotel is very conveniently located to I-64 and many nice restaurants.
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