"Hotel Carter quick trip"
I booked a room for 2 for 2 nights. Total cost was $417 which included taxes. The hotel was old, there was no maid service, the room was tiny, the hallways smelled bad. The bathroom had no counter space. The only good things I can say are the beds were clean and it was right off of Times Square.Genuine Hotels.com guest review
"Everything I needed"
Excellent location, friendly staff, clean room, and a comfortable bed. What else could you ask for at a great price right in Times Square? Sure, it was a little dated, but for the price and location, it can't be beat.Genuine Hotels.com guest review
It was a pathetic hotel i have ever visited and the mostly costly one.Genuine Hotels.com guest review
"Concerned about heat and hot water"
I want to go back but concerned about heat and hot water. Only got to luke warm in shower. Otherwise, the place was great! Location, room, bed! No problem!Genuine Hotels.com guest review
In general..Was good...Location is graet!!! But the HOUSEKEEPER TERRIBLE ACTITUD!!!And one day after she cleaned it, left the room door open it..All long day!!!! Went i back soprise!!!!Genuine Hotels.com guest review
"Won't go back there again!"
The water was shut off from 11 am to 4 pm on Saturday. Strange...and I still had to pay the full amount. And the room was cleaned every other day? Also strange.Genuine Hotels.com guest review
"only becasue the location"
i took this hotel only because the locetion the rest of the hotel very bad include the service !!!Genuine Hotels.com guest review
"Very bad even for a cheap hotel"
Hotel has no maintenance and structure is really bad. They need to change carpets, paint the walls etc. The only good reasons to choose this hotel is the location and the price. If you expect some comfort in the end of the day, try another one.Genuine Hotels.com guest review
I had to take a cold shower, which was not very pleasant. The closet was about as big as the entire room. There was a total of 2 plugs to use and no iron available. I will not be staying here again.Genuine Hotels.com guest review
The room was pretty dirty. I was worried about bed bugs and there was no blanket, just a sheet. You get what you pay for - I suppose.Genuine Hotels.com guest review
"i love new york"
this hotel has new york ombiance a nostalgic hotel a cute place for a get away right in the heart of the city. the view from the upper level floors is great thx love ny.Genuine Hotels.com guest review
"Close to Times Square but Dirty Room"
Like everyone else is saying, the hotel is great in regards to location. It's literally on Times Square so close to lots of great places and walking distance to Grand Central station, central park, Rockafeller Center, etc. But the hotel itself is old and not maintained. Our sheets were dirty. Our light didn't work. We didn't get any house cleaning for […] the first two days. The TV is really old and only got like two channels. The tub was filthy, hair all over the wall from whoever stayed there before. Dirty room overall. Read moreGenuine Hotels.com guest review
"Great Location but in need of some TLC"
Great location and clean room. Hotel could have done with some TLC though as the decor was poor and dated. Didn't look to appealing.Genuine Hotels.com guest review
"Perfect for one day/night in the city"
Overall had a decent and pleasant stay at the hotel. The staff was friendly and helpful. The room while small and not the cleanest, was perfect for one night in the city. We probably were in the room for a total of 10 hours including sleeping, so it was perfect for us. The sheets and comforter were stained and looked kind of dingy/dirty. Luckily we […] had brought our own sheets just in case. But for just needing a place to stay, it was perfect! Great, if not amazing location, took us no more than ten minutes to walk to the Garden, and was even closer to everything else in Time Square. Read moreGenuine Hotels.com guest review
"Not too bad"
No hot water on the 14th floor/Genuine Hotels.com guest review
very small rooms, but great locationGenuine Hotels.com guest review
It was the worse hotel I have every stayed. We had a king size bed which didn't have a mattress cover ,and the sheets were all flat and did not fit it. The room baseboards appeared dirty and rugs were spotted. In fact, I felt as if I were in a Homeless shelter. Also, the room phone stopped working. We needed clean towels, so I had to go down to the […] front desk to get clean ones. Read moreGenuine Hotels.com guest review
"The Worst EVER!!!!"
Do Not Stay Here!! I travel a allot for business. This hotel easily makes it to the bottom of the list. It looks like they have given up on even trying to maintain this place. My room #2012 had not been cleaned at all. The beds were made but thats about all. On the wall by the door was a piece of tape that had the size from a pair of new pants that […] someone stuck there. On my second day there coming back to my room I found my room not made up and the tape still on the wall. The lamp by the bed was not plugged in and had no lamp shade. Just a bare bulb. I travel with a cpap machine and had an extension cord with me so I was able to plug the lamp in for my use. When I went to plug in my cord, I discovered the outlet was taped to the wall with a piece of electric tape to hold it in place. Not only that the outlet itself was melted! I took pictures if you want to see it. I was going to ask for another room but alas there is no phone in the room. Simply the worst hotel I have ever stayed in. Read moreGenuine Hotels.com guest review
"In the heart of Times Square"
We love NY we always have a great time when ever we visit!!Genuine Hotels.com guest review
Horrible experience!!! Worst hotel ever. Dirty, muggy, filty!!! Bed bugs, poor sanitary condition, worn out towels and bed sheets and drainage issues. For a $250 /night, at least basic quality service should be received but this hotel absolutely offered nothing. If it was not the location, I would never booked this hotel.Genuine Hotels.com guest review
"Seedy and Greedy"
Like you, I read the reviews and decided to give this place a try...WHAT A MISTAKE! It is so run down and seedy, broken-up night night stands, mattress so soft you sink down, stained carpet....then, on top of that, they don't even come and make your bed or see if you want clean towels And you'd think that a hotel that aweful would try to make up for […] it with customer service. NO, they don't. They even charge you to keep your luggage locked up until you can check in or leave. NEVER NEVER again will I stay there. I am sorry that so many foreigners stay there....it's an embarrasment! Read moreGenuine Hotels.com guest review
"Not worth the bargain price."
Lacked: a chair, a luggage rack, wash cloths, bar soap, adequate lighting in room, vanity space. The window air conditioner was barely adequate on a 70 degree day. It was a very old building that looked like it had not been updated in AGES. The staff did not answer our questions. Locastion was great, but still overall quite disappointing.Genuine Hotels.com guest review
"NYC close at hand"
We had business in the city and decided to try this out. For overall location it is great, close to everything. We were staying for just one night and it served our purpose, a place to sleep. The room is a basic room with no frills, could be cleaner. The bed was comfortable. Overall the hotel could use some renovations. I would stay there again.Genuine Hotels.com guest review
"dirty rundown hotel"
Run down hotel, dirty rooms, dirty beds, unfriendly staff. Great location.Genuine Hotels.com guest review
"Great Location! Great Price! Would Stay Again."
The location is amazing. You can see the tower where the New Years Eve ball drops when you walk out the front door. It is definitely old, but has a lot of charm. The staff was efficient and friendly. The room was small, no perks to it but our group of 3 adults and 2 kids fit well. Parking is right next door and priced well. The staff there was also […] very friendly. There is a metro station one block over. If we return, we will definitely stay here. Read moreGenuine Hotels.com guest review
"Basic and convenient lication."
Standing water in tub in AM. Also our shower water did not drain.Genuine Hotels.com guest review
"Exactly what we expected for the price :)"
Room was very clean and quiet. Nothing special, very old, booked it online last minute for around $250 including taxes. Great location!!!Genuine Hotels.com guest review
"good value for money paid. Convenient location !!"
i paid less than half of what most others charge in the area and had little expectations when i landed but turned out to be good find. The hotel is located centrally in the theater district literally next door to time sqaure. Room was in decent condition and front desk staff was friendly.Genuine Hotels.com guest review
"Horrible. Service was awful!"
Horrible. Room smellls and the service was awful...Genuine Hotels.com guest review
"relatively cimpared to other hotels not bad"
The hotel is located near the time square and that is important.Genuine Hotels.com guest review
"Necessities on a budget"
Here for one night for opera performance. Needed budget accommodations for two friends. Hotel had everything we needed, with no frills. Early check-in and bag storage after check-out were a bonus in coordinating our tour bus arrival and departure. Lots to see and do within walking distance.Genuine Hotels.com guest review
This is truly a minimalist place. I would like to give it a zero for condition and comfort. The room was so small that I could barely walk in front of the bed. There was no table or shelf to place one's belongings. The place was shabby to the point of disgusting. The little interaction I had with the staff was good. They were friendly and anxious to […] respond but could not make up for the condition of the hotel. The staff brought it from a 1 to a 1.1 rating. Read moreGenuine Hotels.com guest review
"A good deal"
Upon arriving at the hotel the staff was very nice and helpful. The room, bathroom and bedding seemed fairly clean. The sheets were thin and there was only two small pillows per bed and a shiny hard comforter that didn't do much to warm at night. The bed was a bit hard but that didn't bother me very much. There was a misplaced desk that seemed to only […] take up space. There was no toilet paper upon arrival for which I had to ask for. The towels were papery and small. The location was ideal for times square and for three women in their 20s. It was also very close to the port authority bus terminal and many subways. I didn't realize that the hotel had a bus service to and from the airport otherwise I would have utilized that instead of the NYCairporter. All in all the hotel had all the basics that I needed. Read moreGenuine Hotels.com guest review
"Times square vicinity affordable price"
Rented this room for 2 family members. Excellent location!!! Clean comfortable room, nice size tvGenuine Hotels.com guest review
Dingy room, got one bed though I paid for two, bathroom had mildew and no toiletries. Also, storing your luggage is $5/bag, though it's usually free at most hotels. Really not worth the price!Genuine Hotels.com guest review
"Do not stay here!"
I chose this hotel for the location, I was going to the Javits Center for the weekend. As we checked in, the woman at the front desk was rude and grumpy, barking orders at me to give my information. I got to the room, and it was the smallest room that I have ever stayed in (and I have stayed in NYC multiple times). In the bathroom, there looked like […] there was mold in the shower and the walls. This was all just my first impression. As the stay continued, I also noticed: - The outlets were so loose that a plug wouldn't even stay in them. The only one that was usable was the power strip that I had to crawl under the desk to use. - The bed was hard as a rock! I barely got any sleep the whole time I was there. - I turned on the TV and the sound was going in and out so badly that I couldn't even watch it. - The maid service knocked on the door while we were there and we said that we did not need the room to be cleaned. She then proceeded to yell at us, saying that we needed the "Do no disturb" sign on the door if we do not wish to have the room cleaned. We tried to explain that we did not have one of these signs. Her English was so bad that we had to explain this 3 different times before she then gave us a sign to put on the door. Overall, this place was just awful! Save yourself the trouble and find somewhere else to stay. Read moreGenuine Hotels.com guest review
"The Hookers Next door"
We arrived late and should have known the quality of the hotel by the scantily clad women standing out front. The next morning we realized we were next to a Gentlemen's Club. The lobby was extremely loud as was the room. The room was relatively clean but paint was chipping throughout. We had trouble getting hot water however the staff was attentive […] to the complaint. We checked out after the first night and did not stay for the remainder of our reservation. Read moreGenuine Hotels.com guest review
Its good near from times squareGenuine Hotels.com guest review
"Bad hotel and this is not 3 stars hotel. 0 star"
This hotel is terrible for it price. No blanket in the room. Stand up bad room is enough for 1 person but too dirty.Genuine Hotels.com guest review
"Awesome location, Very tiny room"
Location was awesome, it's right across from broadway. However, there was extra fee required for wi-fi, and the room was very tiny... almost as big as your bathroom size.. You barely fit a TV and a bed there. Bathroom was like.. "wow, you can fit everything in this little space!" Since it's an old building, you can not expect it to be very modern and […] very clean. but overall, it wasn't that bad. It's worth staying one night, especially when you are traveling only few days in the town. Read moreGenuine Hotels.com guest review
Obviously minimum wage is paid to staff here. Staff is lucky to be employed as they could never find a job in any other hospitality related field. Incredibly lazy and rude. Not one smile or thank you or welcome.Genuine Hotels.com guest review
My stay was great. Coming from Nashville, not knowing NY, I was happy to near the buses station, Times square, and subway! the rate was great !Thank youGenuine Hotels.com guest review
The pics on the websites are false representation. It's a dump. Major fail.Genuine Hotels.com guest review
The hotel is really bad, next time i will sleep on the street. The bed, you can feel the springs, there was not toilet paper in the bathroom. The paint looks old, the TV was way on the left hand side of the bed(not centered).Genuine Hotels.com guest review
the rooms are clean with good smelling bed sheets and pillows!Genuine Hotels.com guest review
The hotel had limited furniture , one chair. Lack of bathroom clothing hooks. Frayed and small bath towels. Aesthetically poor.Genuine Hotels.com guest review
The hotel and rooms are old but clean.The staff was excellent, we got to the hotel 3 hrs early but we were able to check into the room early. The staff was friendly and helpful. I would definitely stay at hotel carter again. Oh and if you stay there don't forget to say hi to Sergio he is the doorman and is incredibly helpful with directions and all […] info on the local sights. Read moreGenuine Hotels.com guest review
"My stay at hotel carter"
Was my first in nyc so i didnt spend much time in the hotel. The room was very small but clean the craftsmenship was pretty bad im a carpender so it bugged me .the staff i talked to seemed anyoned by my questions and relucticly would help just had a liltte bit of an attitute .the location was great though being in time sq you can walk anywhere you want […] to go. Overall it was a decent stay Read moreGenuine Hotels.com guest review
"Cant beat the price!!"
Can't beat the location...clean room, friendly staff, will stay again!Genuine Hotels.com guest review
"Location is everything!"
We were looking for a place near Times Square for a 3 day getaway. Prices in that area are quite high, particularly if all you plan to do is sleep at the place you are staying. The Hotel Carter met our needs for a reasonable price.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )