"NYC Marathon Hotel"
I needed a room for 1 night prior to running the 2013 NYC Marathon. Hotel Carter was the only room I could find close to the area I needed to be for under $300 a night so I booked it. I was told when I booked the room thru Hotels.com I could have a late check out no charge but when I got there the hotel said $150 for a late check out. I had to leave […] at 5am to catch a bus and there was no bag check available til 6:30am so I had to make other arrangements. The room was clean, comfortable and warm, the bathroom was clean and plenty of hot water. If the staff was a little more accomodating I would have rated them better Read moreGenuine Hotels.com guest review
Great Hotel just steps from times square, clean quite and convinient. Loved it. Its not the Ritz thats for sure but it doesnt come with a $800 price tag either. you get what you pay for and well I got a lot for my money..Genuine Hotels.com guest review
decent,the room needs new doors,wi-fi should be free to all paying guests (costs $10.00 /day).the bathroom needs re-modeling.Genuine Hotels.com guest review
Location is great, but hotel is very poor of service and comfort.Genuine Hotels.com guest review
"Close to Times Square"
The location of the Charter Hotel is EXCELLENT! The staff is very friendly and helpful. The physical condition of the hotel is marginal to say the least, we were not in the room much so from that stand point it was ok. I am looking at it as an adventure but would never stay there again. We did not complain about the mold or heat that you cannot control […] because the staff was so nice. Live and learn....you get what you pay for. Next time we will stay alittle furter away from Times Square because it is more affordable for a nice hotel. Read moreGenuine Hotels.com guest review
"You pay for what you want"
a great location and congenial staff. you may pay more nearby but I am satisfied with the value of the hotel.Genuine Hotels.com guest review
"Great Location, Clean"
I stayed in this hotel 10/24-10/27 and it was clean, and superbly located! While the hotel is not the most up to date in the area, it is clean, and had everything I needed for my stay! After all, who goes to NYC to hang out in their hotel room? It could not have been more conveniently located, we were only 1 block from Times Square, and were able to […] walk anywhere we wanted to go! I would DEFINITELY reccomend this hotel to anyone looking for a great deal in the NYC area! Read moreGenuine Hotels.com guest review
"Fantastic value in the ultimate location"
Small room, but so are all rooms in NYC. At a third to half the price of other hotels in the area, this hotel is a fantastic value. Safe. Clean. Great place to get a night's sleep in the center of all the action of Times Square.Genuine Hotels.com guest review
"Nothing Special, but awesome location!"
Room was clean, small, no view out the window, but the location is perfect. Right near all of the action of NYC. I knew it wouldn't be anything fancy, so no complaints. Oh, and they let me check in early, so that was nice of them.Genuine Hotels.com guest review
The price was GREAT! We were there for two nights. We didnt get any maid service which meant no fresh towels and the bed was unmaid. We figured that at least no one came in our room and disturbed anything. So it was ok... The bottom sheet wasnt fitted so I was constantly sleeping on the mattress. The phone didnt work, and there were no facecloths. The […] price was great for being downtown so our complaints werent bad enough for us to not go there again. I'll just bring a facecloth and a fitted sheet and our stay would be OUTSTANDING. LOL... (oh and the wifi isnt free and there werent many channels on the tv) Read moreGenuine Hotels.com guest review
"Mediocre hotel in perfect location"
No frills place to stay in TS which is perfect so long as you're not going to spend too much time in your room, and why should you if your in TS????Genuine Hotels.com guest review
"Location, location, location"
I would recommend this hotel so long as you have the right expectations going in. This is a bare bones hotel suitable for the traveler who is looking for somewhere to sleep. It is not fancy or particularly clean, but it was perfect for what we needed (total of 8 hours in hotel) and the location is awesome. And, the price is right.Genuine Hotels.com guest review
"Cheap & old but in the very best location"
The location is excellent. No ice machine but at that price, who cares? Staff helpful and security was good. (Needed to show room key to access elevators.) Bed comfy. Old dingy furniture but see comment above. Right in the heart of NYC--one block from Times Square and subway entrances. Only a few blocks from Grayline Tours. TV worked well. AC worked […] well. Plenty of hot water in the shower. Saved enough money on the room to see lots of NYC! Read moreGenuine Hotels.com guest review
Hotel pricing is very good for the area, but needs updating. Elevators too crowded when trying to leave in the mornings. Waited over 25 minutes just to get on.Genuine Hotels.com guest review
"AMAZING LOCATION! Use it just for sleep and shower"
This hotel is pretty old, the facilities are also old and the general cleanness is questionable. BUT the location is amazing!!! It takes less than a minute to walk to TIMES SQUARE. Do not stay here if you're looking for something fancy. for the price and location, this hotel worth it.Genuine Hotels.com guest review
For less than 300 bucks a night, this is not a bad hotel! It's nothing fancy but it was clean and had an awesome location. The staff was very friendly as well. Definitely will stay here the next time I visit NYC!Genuine Hotels.com guest review
"tourist class BUGET HOTEL"
its not pretty its not super clean its not chic... it is what it is, a budget tourist class hotel in TIMES SQGenuine Hotels.com guest review
"Met my needs at a fair price"
Had an interior room away from street noise no view, which was fine. Older hotel but clean. Didn't make beds each day but that was fine . Could have changed wet towels. The room phone did not work. So couldn't contact front desk but didn't have to. Clean, quiet, comfortable temp, met needs. Would have liked a statement that bill was fully paidGenuine Hotels.com guest review
Convenient and adequate if you are not going to spend a lot of time in your room.Genuine Hotels.com guest review
"Close to Time's Square"
The rooms were old, but clean, with no bugs. The staff was friendly and helpful. The elevators were quick, except at 9 a.m. when everyone was trying to go out for the day. We were a half block from Times Square and the Theaters. We stayed 5 nights and our rooms were only cleaned once during that time, but that wasn't a problem for our group. The beds […] were comfortable, but the pillows were hard. The hotel was old, but so are most of the hotels in NYC. The money we paid for the rooms was so much cheaper than anywhere else in Manhattan and were just as nice as anywhere else we have stayed. If you want the Ritz, this is not the place, but if you want a good location with clean rooms than Hotel Carter is a good choice. Read moreGenuine Hotels.com guest review
"very convenient location"
The hotel location is perfect in the middle of Time Square so it makes it so convenient close to must-see sights, I was expecting a little more cleanliness of room/hotel, still it was ok, I booked with a week ahead so I got a good deal, I cant complaint too much.Genuine Hotels.com guest review
"excellent location, but poor service"
We had no service on our room in 1 week stay. The front desk personel was very nice and provided clean towels everyday per our request.Genuine Hotels.com guest review
Unbeatable location. This is the definition of a non frills hotel. Just ok for sleeping.Genuine Hotels.com guest review
"Close to theaters"
SatisfactoryGenuine Hotels.com guest review
A NIGHTMARE!Genuine Hotels.com guest review
it was comfortable, great locationGenuine Hotels.com guest review
"A poor hotel at an excellent place"
This is a poorly maintained hotel at an excellent locality. The maintenance and service was third grade. Room condition was third grade too. Even the Bathroom door cannot be closed, as it was very hard to close. Room was smelly and color was coming out of the walls. It looks like the hotel management wants to make money from the property but don't want […] to spend on maintenance of the property. Read moreGenuine Hotels.com guest review
super close to times square. If you only need a clean room and tv it fits the bill.only has window air conditioner and I can see that it could be good odds it might not work at its best in summer. We were there in fall so no problem. Cant beat the priceGenuine Hotels.com guest review
"the hotel was very adequate----price was good"
good------would stay there again in a heartbeatGenuine Hotels.com guest review
"Carter is right on the money"
Don't let all those negative reviews for you... From the service at the front desk to the cleanliness of the rooms, The hotel Carter surprised and exceeded our expectations. Don't worry about what you've read or heard, this experienced traveler was more than satisfied with his stay at the Carter... And I will be staying there again. Edwin and all the […] stuff at the front desk were more than willing to make our stay Pleasant, comfortable and enjoyable... And they succeeded with flying colors. Read moreGenuine Hotels.com guest review
that is worst hotel I stay.Genuine Hotels.com guest review
"Carter hotel review"
Nice location...but no amenities at all.No hair dryers in room,tried to call front desk phone not working had to go to front desk twice and still was never fixed.Very bad not having a working phone,in case of emergency.Beds never made.Towels in room hard and we never got clean ones the second day,old ones still on floor when we returned from the ci […] ty. Read moreGenuine Hotels.com guest review
"Good location-terrible hotel!"
Worst hotel I have ever stayed in! Don't even think about staying at this dump! Bathroom smelled like an open sewer & they refused a room change or send maintenance to make an assessment or repair.Genuine Hotels.com guest review
Stay was short. The price was right - and the location convenient. But the room was not clean, the bathroom light broken, there was soap but no shampoo and you needed the window open for it to be cool and comfortable. However,doing so subjected you to the busy sounds of the streets. I felt it was overall mediocreGenuine Hotels.com guest review
"What a deal for the money"
Yea, it wasn't the best hotel in the neighborhood, but it was one third of the price of stuff right around the corner!Genuine Hotels.com guest review
The unique truth the good thing of the Carter Hotel is its location. In order to initiate the room she is super bad, crei not to find a so bad hotel in New York. The room is of fifth category, we left at night and when we returned towels do not have and the bath was flooded. Finally we could not sleep in all night.Genuine Hotels.com guest review
They say, location, location, location...right in Times Square. Bare bare minimum basics only and my room was clean. If u only plan on sleeping there a night or 2 at best, it does the job.Genuine Hotels.com guest review
This hotel is basically a youth hostel for adultsGenuine Hotels.com guest review
Definitely enjoyed my stay. Great price for the area. Very decent sized rooms. Cable doesnt offer many channels but we were only there to sleep anyway. No doubt that I will return. Would recommend to family and friends.Genuine Hotels.com guest review
"Right at Times suare...."
The hotel was good for a short stay. The quality of service or room amenities is not up to the cost but the location was great. Overall the room/cleaniness was nice. No complains. Will stay again if required.Genuine Hotels.com guest review
"Good Price, Clean, Convenient location"
Walking distance to Times Square. Close to Penn Station, Grand Central Station, and convenient location to Subway. Perfect for travelers. We stayed there the night before we had to catch a train and it was very convenient to catch the subway to Penn Station. Security checks your room key in the lobby, making sure everyone who comes into the hotel is […] a registered guest with a room. Safety deposit boxes are available at the front desk for a fee, but we just kept all our valuables with our normal possessions in our room, and they were fine. Clean sheets, clean bathroom. Don't know about the water pressure in the shower, but I would stay here again. Reasonable price for the location and cleanliness. Read moreGenuine Hotels.com guest review
"Great Location and Great Value"
Location and value are exceptional. Half a block from Times Square. Hotel is aging and the rooms are small. Sheets were fresh and clean. Bathroom was clean. Elevators were small but fast. The hotel felt safe. There is a guard in the lobby 24/7 making sure only guests go up to the rooms. Rooms are quiet. Air conditioning worked fine. TV worked, but few […] channels available. I was looking for a low price place to stay and this was perfect. I will stay there again. If you're planning to spend lots of time in the hotel, this isn't the place. If you want a clean, safe, convienient plash to crash for the night, this is the place for you. Read moreGenuine Hotels.com guest review
"Good location - Room in Poor Condition"
The poor condition of the room, no room phone, mild water temp and used towels made our stay very uncomfortable.Genuine Hotels.com guest review
"very close to time square"
goog atention of personel and workers, very close of several important points of new york city, the room is confortable, near to the subway,Genuine Expedia guest review
good for a 50 or less dollars hotel but is true the location is really good.Genuine Hotels.com guest review
"Cleaning service every 2 days"
The good things about the hotel are location and affordability. It is very close to Time Square (only one or two hundreds meters away) and cheap in comparison with hotels nearby. The bad parts are no free filtered water and hot water for a cup of tea. We have to buy filtered water nearby drug stores. There are no chair, desk and free WI-FI in the room. […] The cleaning service is once every two days. Read moreGenuine Expedia guest review
Nice hotel, cheapest I could find in the area. Right in the center of Manhattan. Walking distance from Times Square & Central Park, and a short train/bus away from anywhere else.Genuine Expedia guest review
We had a great time in the city, largely because Hotel Carter is so close to Times Square and transportation to anyplace you might want to go. The hotel isn't great on "service" IE They have a phone in the room but in four days of trying to call the front desk or concierge it was ALWAYS busy. I had to go down 18 floors to ask a question. we waited almost […] 2 hours for someone to bring us a remote for the TV. On the upside, you will meet many people from around the world, very few Americans. We loved our time in NYC Read moreGenuine Hotels.com guest review
Nice place to stay if you are not planning on being in the room much. The location is excellent! The room was clean, bed was comfortable but shower was very small. Out television worked the first night but not the second night. We had to ask for face towels. Overall, it served its purpose for us to sleep and shower. Staff was very friendly. Will consider […] this hotel again the next time we visit New York. Read moreGenuine Hotels.com guest review
Great place to stay.Genuine Hotels.com guest review
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