it was expectedly disappointing.Genuine Hotels.com guest review
"Topless table dancing."
This hotel is a regrettable dump. There is a room off the lobby for topless table dancing. Paint was peeling in places. No chair in the room. The lobby was dirty.Genuine Hotels.com guest review
"About what you'd expect"
Great location, rundown hotel, parking was very convenient for Times' SquareGenuine Hotels.com guest review
"Great value for a basic room"
This hotel is in a great location, but the hotel is very basic, lock your valuables.Genuine Hotels.com guest review
"Worst hotel I have ever been. You should read this"
There is no comforter in room. I asked for it and got some dirty blanket finally. The room was dirty and service was bad. One most ridicules things is that they clean rooms every other day. Never recommend this hotel.Genuine Hotels.com guest review
"Florida meets Times Square"
Right next to Times Square! Doorman there all hours of the day. Lucky Star Cafe had excellent hot food. The Choclate chip cookies were always gone they were so good. We met people from all around the world come to visit NYC. The shuttles to JFK and LGA were convent, inexpensive and on time. The Gentlemans Club was not an issue at all. There was a minimum […] of three staff in the lobby at all times. Room 1701 was small. The two full beds left no other space. The mattresses were new and comfortable. No ice microwave or fridge if that is an issue for you. It was 24f and blowing outside and we were warm and Cody inside. The towels were clean but not huge fluffly you buy at home. We always had enough supplies for the four of us. L'Open and Gray line tours two blocks from hotel I am definitely going back and having my connectcut friends meet me there Read moreGenuine Hotels.com guest review
Room was small, carpet was bad, windows were dirty and half broke. Air conditioner was terribly dusty, bathroom had no electrical outlet. Asked for extra pillows took 5 calls before they finally came a half hour later. Cable to the tv was repaired by electrical tape. It was like staying in the hotel that Tom Hanks stayed was in for the movie "Big". […] Also attached to a gentleman's club, which is great for a single man but not a family...Location was fantastic. Read moreGenuine Hotels.com guest review
it was the worest hotel for that price that was a cheap motel from a third word country.Genuine Hotels.com guest review
"Worst stay ever Book here!"
Worst hotel stay I have had in my life! Early December New York City 28 degrees outside, NO HEAT in my room!Tryed to call the front desk, phone did not work!Went to the front with a complaint, front desk said they would send a maintenance personnel up to my room.No offer to switch my room. Maintenance shows up 45 minutes later pulls out a wrench adjust […] some valves and says he'll be back in 15 minutes ... never came back. Saying the tempurature in my room was as cold as it was outside may be an exageration since it was 28 degrees outside and the bottle of water I had in the room didn't freeze but to say it was probably 42 degrees in my room is not a stretch. I went back to the front desk there were at least 15 people in line with apparently the same issue. At that point I decided to drop my key at the front desk at wait the 6 hours in a warm train station from my departure. The worst! Read moreGenuine Hotels.com guest review
"If you ONLY care about price and location, go for"
Indifferent and unfriendly staff. The hotel is in serious disrepair with dirty carpet and dirty tiles. No fitted sheets on the beds,only ill fitting flat sheets. Small, thin, worn out towels and wash cloths that are only replaced every other day, unless you can convince the housekeeper to give you more. Location and affordability are the only attributes […] this hotel has going for it. There is small 24 hour restaurant beside the lobby that has an excellent and inexpensive breakfast, however, beware that they'll over charge for a bottled drink every time (nearly $4)! Read moreGenuine Hotels.com guest review
"Fun times in NY"
The location of the hotel is awesome! It's walking distance to Times square, Fashion District, Broadway Shows, RadioCity & Rockefeller center. Its also very conveniently located to the subway- which connects to all trains.Genuine Hotels.com guest review
Great location but barely passable in the cleanliness and amenities department. Shower was cold, had to fix the light so I didn't electrocute myself, somewhat shoddy rug & bedspread. But hey --- you want Times Square / theater district at $200/night? This could be it.Genuine Hotels.com guest review
"great location -filty and horrible hotel"
it was horrible and filtyGenuine Hotels.com guest review
We had plenty of hot water, the 3 elevators worked all 7 days we were there, the sheets on the king size bed were clean, and the large flat screen TV. The location of the hotel could not have been better. The concierge desk was most helpful. negatives: Don't look under the bed! Hasn't been vacuumed in years! The pedestal sink was not connected to the […] wall. The ample white towels and wash clothes were good for exfoliating! The hairdryer made a grinding sound, smoked, then gave up, though the Front desk provided a new one right out of the box. Housekeeping only services the rooms every other day, but the front desk provides clean towels upon request. There is a phone in the room but I'm not really sure why. No room service. The hotel Wi-Fi was available in our room, but apparently not all rooms have signal. We didn't use it as it was $10/day and we had our smart phones. The only temperature control in the room was raising the window the maximum 2 inches. I suppose we could have used the window AC, but that seemed a waste of energy as it was freezing outside. (Bring a Phillips screwdriver with you so you can remove the block on the window allowing you to open it as much as you want). There was no refrigerator, microwave, or coffee pot. It would have been nice as we always had leftovers from the restaurants we frequented. We saved about $2500 staying at the Carter. Will we stay there again? Probably. Read moreGenuine Hotels.com guest review
"not a bad place to stay for the price"
bed was comfortable. Rug needs to be replaced. And a couple of decorations to make it more homely lookingGenuine Hotels.com guest review
The good: the location was perfect! Right in times square! The prices was "ok" especially for the area...and no bed bugs! The bad:Room was not very clean. They were outdated-which was ok, but the carpets were pretty dirty, there was a clothing sticker on the wall (which by the way was also noted in someone else's review so I am assuming it was the same […] room) luckily I brought a can of lysol and sprayed everything. The staff was not very timely when it came to getting extra towels and a hair drier. The REALLY BAD:for whatever reason the saftey latch on the inside of our room door was removed and a simple chain lock was in its place .And there is a topless club attached to the hotel..which we weren't expecting (just a warning for people traveling with children) other than the hotel being REALLY run down..it was ok for the one night we stayed..but I would not retureturn for longer. Read moreGenuine Hotels.com guest review
"it's just a place to sleep"
Pleasantly surprised to have a king size bed when expected a double. Old radiator heat which was unbearably hot. Had to sleep with Windows open in December. Rooms have not been updated with peeling paint and ragged carpet and the TV did not work. Let's face it, it is only a place to sleep. We spent most of our time enjoying the city and shows. If you […] are doing the same, the price is still.far more than I would pay anywhere else, but good for NYC. Read moreGenuine Hotels.com guest review
"It's a dump! Do NOT STAY HERE!!!"
Doesn't even deserve a star. This hotel is a complete dump.Genuine Hotels.com guest review
"JUST BECAUSE OF THE LOCATION"
THe location is perfect. The hotel is a dump. If you just want to use the room as a place to sleep and not really stay in, it's okay because the location is PERFECT.Genuine Hotels.com guest review
"Basic Hotel close to Times Square"
If you want a cheap, basic room close to Times Square & theaters this no frills hotel will work. Room was clean but dated as was the whole building. Curtains did not shut all the way and drain in bathroom sink was very slow. Told management but it was never corrected. They changed the curtains but the result was the same. This place is OK for a good […] night's sleep. No free internet, no complimentary coffee, etc. They did provide shampoo & soap. Room service is every 2 days. Read moreGenuine Hotels.com guest review
Rooms were very old, No hotel parking. Very good location just walking steps to where Good Morning America is filmed and to time square.Genuine Hotels.com guest review
"great mid-town value!"
you can't beat this place for location to Times Square. The room was a decent size for mid-town. The staff friendly. I would stay here again!Genuine Hotels.com guest review
"Christmas in NYC"
We had a great stay. Service was excellent and location was terrific.Genuine Hotels.com guest review
just so soGenuine Hotels.com guest review
"Its better than sleeping on the floor."
Well the only thing it really has going for it is location. The rooms are pretty depressing. There was only one overhead light...not even a night stand light. We had to keep either the television on or the bathroom light on all night so that we could see if we had to go to the bathroom. The carpet was dirty. There was mold on the bathroom ceiling. The […] bed was ok...pillows were too thin. We stayed on the 14th floor, which apparently was the floor where they put all of the French tourists. Needless to say, our bedtime and theirs were very different. Every night I could hear them talking in the hallways at 3:30-4:30 in the morning, we were even welcomed home to a full hour of singing in rooms down the hall. We are as easy to please as they come, but for $200 a night, I would expect a little more for our $$$$. Yes it was Thanksgiving, so we expected the rates to be a little high, but I would have rather spent a little more or stayed a little further away to get more bang for our bucks. We stayed 3 nights at Hotel Carter. Had a blast. If you are looking to be pampered...look elsewhere. If you are looking for warm, safe place to sleep with little to nor frills then this is your place. Read moreGenuine Hotels.com guest review
Great value and close to Times Square.Genuine Hotels.com guest review
Always a great value at Hotel Carter.Genuine Hotels.com guest review
"Good for the buck"
Overall it was a bed and close to the City. Will definitely come back due to pricing.Genuine Hotels.com guest review
"Good deal but"
Good price and close to Times Square and the station. But they clean up my room only once although we stayed there in 4nightsGenuine Hotels.com guest review
Unable to sleep not comfortable, noisy.Genuine Hotels.com guest review
"Dirty and dingy hotel"
Reserved two nights. Got out after the first night. The room was small, dingy, dirty, with worn out linens in which you wouldn't want yourself in. Check in area is dingy. Never use the restroom in the check in area--men's room has no locks and definitely dirty and suffocating. Front desk is impossible to deal with, including its manager.Genuine Expedia guest review
"Not professional !"
I had a long flight arrived at hotel cater to a dirty room, that someone had just checked out of. Dirty towels in floor, bed not made, dirty diapers in bathroom. Second room key didn't work at all, and mind you the staff person asked me to go and check if the room was clean, but key didn't work. Third room clean and key worked. I asked for a manager […] to speak with them and she would not tell me who it was. Overall great location but staff and rooms not up to snuff. Read moreGenuine Expedia guest review
"Great midtown location close to Times Square"
The location was great as right in the mix of things. Great restaurants & Broadway within walking distance. If you are just looking for a place to lay your head & a hotel without the amenities...it's fine. No bells/whistles. No hair dryer, coffee maker or fridge for example. Don't rely on the concierge for any assistance! I knew much more than he did! […] He was clueless! Room was way too hot-had to use AC! Sheets/towels stiff! Read moreGenuine Expedia guest review
"Close, but no Cigar"
It was close to everything which was great, but thhe hotel was extremely old. It was clean but very hot. We woke up sweating each morning. Staff wasn't friendly and concierge was no help at all and cursed several times in front of my young daughter when the computer didn't work. No wifi and housecleaning only every other day and didn't replace towels […] when she did. Great location! Read moreGenuine Expedia guest review
"Great location but amenities to be desired"
The location is convenient!! It is a old hotel... And not that clean... Mold on shower curtain.... No hairdryer, no hotel conditioner or lotion, no safe in the room. Needed to ask for extra blankets. Comforters were light weight and stained. Phone didn't work. Only one light in the room, overhead. Charge for wifi. Not very friendly or welcoming lobby […] personnel. Had to pay $5 a bag to hold after check out. Read moreGenuine Hotels.com guest review
"Not worth the savings."
The hotel was pretty run down. Our first room had no working lights and we had to ask to be moved. The clerk at the check in desk was EXTREMELY rude, even to the point of picking up the phone and asking another worker, "Are you busy?" right in front of me. The only good thing about the hotel was that it is located in Times Square - but I have stayed […] at much better in Times Square. Would not go back to this hotel. Read moreGenuine Hotels.com guest review
"I would stay here again"
Great deal for a budget vacation! Can't beat the location... half a block to Times Square. Older hotel without updates. Not for finicky travelers. Clean enough and no bugs. Stayed 3 days and towels were never changed, beds never made... no maids???Genuine Hotels.com guest review
This hotel is extremely outdated and does not look at all like the pictures online. It was clean and convenient but dingy and oldGenuine Hotels.com guest review
The room is disgusting and smells weird, and the is so tight, don't belive the picture!Genuine Expedia guest review
"Awful experience in NY"
This hotel needs to be renovated and fumigated. The halls are narrow, the rooms are tiny and everything is outdated. There were stains on the sheets and the mirror was hanging on a wooden block. My daughter has asthma & allergies and she reacted very badly to this environment. We checked in, went out for a few hours, found a new hotel and checked out. […] It was an awful experience and I'm very disheartened that Expedia would represent this hotel. Read moreGenuine Expedia guest review
"Perfect for a one night stay"
Came into the city for a concert. Room wasn't huge, but it was clean and a decent price for being only 4 minutes from times square/our concert venue. Staff was nice. The room was clean for the most part except for a dirty face cloth left in the bathroom. Would definitely stay there again if we were to do it again.Genuine Hotels.com guest review
"Hopeless Hotel! Double confirmed!"
This is my second time stayed in this Hotel. Other than the good location of this hotel, the rest is real disappointment. My wife wowed that this will be the last time we stay in this Hotel. Don't have any high hope on this hotel. Safe box costed $5 and storage of luggage at concierge costed $5 each and all freebies in other will be charged here. B […] eware! Read moreGenuine Hotels.com guest review
"Great location. Awful bed."
Very cheap for this location. No quilt only dirty blanket. Shoe stain on the sheet.Genuine Expedia guest review
A little scary at first. Then got adjusted to it. Pros: Cheap and good location. Cons: dim, old, very old, no toiletries.Genuine Hotels.com guest review
"Just to sleep on it...."
For the money and the location, why pay more?Genuine Hotels.com guest review
"Times Square on a budget"
I went for a quick overnight getaway with a few girlfriends. The price of this hotel is great for the location but don't expect much for your money. It is right in Times Square so you can walk everywhere. The biggest complaint I have about the room is there isn't much room between beds or to walk around period. And the bathroom smelled a bit funny. […] Other than that it was comfortable enough. Read moreGenuine Hotels.com guest review
"Old and dingy"
It's a great location there was hot water and good heat. But it was old and dingy. I wouldn't recommend it at allGenuine Hotels.com guest review
"Very close to Times Square which was convenient"
I was not impressed with the pictures they used to advertise this hotel Very deceiving and upsetting It was unsettling to know the atmosphere we were in after we had already booked, very sad that this happens False advertising it so wrong!!!Genuine Expedia guest review
"horrible facilities perfect location"
If you want to be in times square and pay a low price stay here knwoing that the hotel is a bit dirty and kind of stuck in time. The location is great for food, subway, theater and everything you want. I honestly think is worth it because of the location. Just know that its no that nice.Genuine Expedia guest review
"Times Square on a budget"
This hotel was a good price for the location. The room was decent size as was the bathroom. The biggest complaint I had is that the bathroom had a funny smell. Other than that, I would recommend this hotel for an inexpensive stay in Times Square.Genuine Hotels.com guest review
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