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Crystal Palace Hotel, Bucharest

4 stars
18-20 Alexandru Serbanescu1st District, Bucharest014292Romania, ‏‎800-491-6126
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Excellent4.3 / 5
Value for money
Best value for money
Breakfast
Tasty breakfast
Service
Fantastic service
WiFi
Regular internet service
35See all 35 Hotels.com reviews
From 80 reviewsTripAdvisor Traveller Rating

Crystal Palace Hotel, Bucharest

Hotel Info: ‎866-539-8117‎

from $61
  • Standard Double Room
  • Executive Double or Twin Room
  • Standard Room, 2 Single Beds
  • Double Room Single Use
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 74 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pickup *

Parking

  • Free self parking

  • Free nearby parking

  • Free RV/bus/truck parking

Also known as

  • Crystal Palace Bucharest
  • Crystal Palace Hotel Bucharest

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of RON 90 per vehicle (one way)

Train station pick-up service is offered for an extra charge

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Health club
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 2
  • Meeting rooms 2
  • Conference space size (feet) - 538
  • Conference space size (meters) - 50
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2003
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Crystal Palace Hotel, Bucharest’s small print

Also known as

  • Crystal Palace Bucharest
  • Crystal Palace Hotel Bucharest

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge of RON 90 per vehicle (one way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 35 reviews

Crystal Palace Hotel, Bucharest
Outstanding5.0 / 5
Excellent stay. The room was very large, even though I only asked for a single. Very clean, good mattress. Excellent and courteous staff that goes out of their way.
1 night trip
Crystal Palace Hotel, Bucharest
Excellent4.0 / 5
Truly Enjoyable!
This was a business leisure trip combined. I needed free excellent Wi-Fi connectivity and chose this hotel for that reason. The Wi-Fi was superb, good connectivity, consistent high and reliable speeds and I didn't always have to log back on repeatedly when returning to the hotel. I enjoyed the restaurant for breakfast and for dinner where I used those occasions to read emails and important documents and respond accordingly. Serving staffs never rushed me to move on, so it was enjoyable to do work while having leisurely and delicious meals. Hotel staffs from the restaurant, front desk to room cleaning service staff were professional, courteous and friendly. The hotel property is good, rooms are clean and maintained, service excellent and I also enjoyed the hotel lobby while doing work there and having coffee or drinks. The hotel is a little ways from downtown, but accessible easily and quickly via taxis or a train service that stops in front of the hotel. My work is leisurely done with no pressing demands and in fact, I exercised each day by walking to downtown and back, although this probably is too much for most individuals to handle physically. I stayed at the Crystal Palace for three nights, left for the weekend to spend time in Brasov mountain area, then return to Hotel Crystal Palace for two more nights before catching my outbound flight home. Overall, it was a most enjoyable stay.
2 night business trip
Crystal Palace Hotel, Bucharest
Outstanding5.0 / 5
Great Value for the Price!
This is a four star property with five star service. Staff are professional, friendly, helpful, knowledgeable and with good command of the English language. Breakfast buffet is very good, and the dining restaurant for evening food is an excellent value, with good Romanian servings. Room service is very good, and the help service most friendly when you meet them in the hallways. I chose this hotel mainly for the high remarks on Wi-Fi service, as I need good connectivity, high and reliable speeds to do my work in the evenings and early morning. The Wi-Fi did not disappoint and I loved not having to logged back on when returning to the hotel at the end of the day. I stayed three nights the last part of the week and then left for Brasov for a weekend get-away. I then return to the Crystal Palace for another two nights before my outbound flight.
3 night business trip
Crystal Palace Hotel, Bucharest
Excellent4.0 / 5
Close to work
not so easy to find restaurants nearby. not so many dishes to choose from. but restaurang wanted to please the guests every wishes. nice personel, good service minded .
1 night business trip
Crystal Palace Hotel, Bucharest
Outstanding5.0 / 5
Another perfect stay at the Crystal Palace
This was my third stay at the Crystal Palace. As always, they exceed my expectations. Hotel is clean and well maintained. Staff is very friendly. Would definitely stay here again.
1 night trip

See all reviews

Crystal Palace Hotel, Bucharest

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