Breakfast was awful, please do better! Not a person who likes complaining but this is constructive criticism!Genuine Hotels.com guest review
well it was bike week and nice to see all the motorcycles in the parking lot when we got there. But it was a nice placeGenuine Expedia guest review
"Great Place to Stay"
Room was clean and in good condition, although, like most, they need to do a better job of vacuuming around the edges. Fridge & microwave in the room. TV had many cable channels. Location was great - just minutes from the beach and Broadway on the Beach - highly recommended.Genuine Hotels.com guest review
"Excellent Staff Experience"
The hotel has some of the most friendly staff that I have ever seen at a hotel. They are very knowledgeable of the area (helped us find local attractions and restaurants), and were helpful in allowing us to check in over 2 hrs early with 4 tired kids after an 11 hr drive. The breakfast won't knock your socks off, but it was more than sufficient and […] served well with plenty of dining room for size of the hotel. The pool is different from the picture as noted by other reviewers....but that is the case with most hotel pictures on these websites. The pool was nice, a little cool, but nice. The price was great and included breakfast with the room price which is becoming a rare item in these busy "touristy" areas. I have absolutely nothing bad to say, they did an outstanding job in all aspects. I would recommend this hotel to anyone. It is a little bit of a drive to the ocean, about 4 miles, but worth the savings if you are on a budget and looking to save some money. Plenty of restaurants within 5 minutes and a Wal-Mart around the corner too. The "adult entertainment" mentioned by other reviewers is not an issue either. It is labeled a "gentleman's club" and unless you go into their parking lot, you won't even notice much going on there. There is also a bowling alley right behind the hotel if you end up with bad weather. Kudos to County Inn and Suites. Will surely stay again. Thanks. Read moreGenuine Expedia guest review
This was just a one-night stay, and the hotel met all of our needs. Great customer service, and a clean, comfortable room. Would highly recommend this hotel, and will likely stay there again. I arrived after dark, and overshot the exit, but that was my only problem. I will know what to do next time.Genuine Hotels.com guest review
THEY STAY WAS FINE; HOTEL CLEAN AND COMFORTABLE. ONLY ISSUE WAS IT WAS MEMORIAL WEEKEND; IT ATTRACTED A DIFFERENT TYPE OF CLIENTELE. (NOISY, LOUD, USE OF PROFANITY, HALF NAKED WOMEN). THE BREAKFAST NEED ALOT OF WORK; BUT OVERALL THE HOTEL ITSELF WAS NICE.Genuine Hotels.com guest review
This hotel is right beside a strip club in a sketchy area of myrtle beach. Our room was not cleaned the entire 3 night we stayed there and the staff could really use some customer service classes. Breakfast was ok but not the typical country inn quality. Pool had so much chlorine it burned your eyes so the kids couldnt swim. We were very disappointed […] and will never stay here again. Read moreGenuine Hotels.com guest review
"Great Hotel-But a Bit Pricey"
Shane at front desk was very helpful. Room was clean and very nice. Hotel was close to Tanger Outlet stores and many restaurants.Genuine Hotels.com guest review
Small, right beside a gentlemen's club, put my family with 2 small kids in a handicapped room so after my shower the entire floor was like a slip in slide, our room key wouldn't work because of a low battery so front desk had to let me in my room twice and pool lock was messed up and front desk had to let myself and other guests in instead of just fixing […] it...then front desk person had the audacity to tell me if we were going to swim make sure my kids' swimmies didn't drip water on the floor because of other guests. Crazy bad stay! Read moreGenuine Expedia guest review
Although the decor is dated the room and common areas were pretty clean. The breakfast was hot, nothing extravagant but there were plenty of options. Very fitting of the price.Genuine Hotels.com guest review
staff was awsom!!Genuine Hotels.com guest review
"not close to activities I was interested in"
hotel was excellent but not close to what we wanted toGenuine Expedia guest review
"Enjoyed the stay"
I enjoyed the stay overall. The customer service was wonderful. The room had a musky smell when I first entered but once the air was on the smell melted away. It was located conveniently to all the places I desired to go.Genuine Hotels.com guest review
slightly above average, however the pillows were too soft.Genuine Hotels.com guest review
"Excellent Room-Service-Price with Easy Location"
Very nice room for the price. Excellent service from start to finish. Convenient Location. Too many comments about gentlemen club next door. Not a single issue from the club...wouldn't know it was there if it wasn't for the sign. Not a busy club. Those that compliant are the ones that are looking hard to complain about something and let their minds […] run wild. Would definitely stay there again! Read moreGenuine Hotels.com guest review
My experience with the hotel was fine. The only thing I did not like was that there was a Gentleman's Club right next to the hotel and I was traveling with three children.Genuine Hotels.com guest review
Great place for the price!Genuine Hotels.com guest review
"Good hotel over all but had several issues...."
Overall, the hotel was good. The breakfast was cold some mornings especially the eggs. The room next to mine was smoking and had the entire floor smelling like cigarettes and weed. Directly next door to hotel was a strip club that was busy every night. This is not the ideal location if you have younger children or even teenagers.Genuine Hotels.com guest review
LOTS of mold in the tub. Absolutely disgusting.Genuine Hotels.com guest review
Would not stay here again. Overall the place was ok but location immediately next to a strip joint was not very appealing. For a last minute no choice booking I would survive. Again the staff seemed very nice and helpful and should be commended.Genuine Expedia guest review
"not bad-weird location"
This hotel was priced well, the location was a liitle sketchy....right next door to strip club. The room was clean and the bed was nice, The breakfast was very good, just what I needed before getting on the road. All in all this was a good experience, would have been better if I enjoyed strip clubs!Genuine Hotels.com guest review
"Nice for the most part"
The room was very nice. The staff was up to par. The breakfast room was small and the food ran out quickly. Only some of which was restocked. The pool and hot tub were much smaller than anticipated.Genuine Hotels.com guest review
"good for most occasions"
The wireless was inconsistent. The first floor smelled like chlorine. The pool was fantastic and warm but the room was extremely muggy. The hot tub was nice but so got i almost passed out after a short time and that has never happened. Breakfast was great. Except that it's close to a strip club, location is close to just about everything. Sometimes […] no towels in the pool room. Hotel looks great throughout. Worth your money! Read moreGenuine Expedia guest review
"" great hotel for everyone""
Great hotel overall, its close to the beach, the malls and the outlets. Many great restaurants close by as well. i deffinatley recommend itGenuine Expedia guest review
The staff was great, unfortunately the location is not all that nice, it is located right next door to a strip club and there were issues from that while we were there. Not sure if I would stay there again!Genuine Hotels.com guest review
loved itGenuine Hotels.com guest review
"Close to the beach"
The staff at hotel were very friendly and helped with any reqeusts with made. However, I did not like being next door to the gentlemen's club, especially with children. Many of the breakfast items were stale and the yogurt was spoiled.Genuine Hotels.com guest review
"where is the beach"
not close enough to the beach and hub bub of it all for us but nice hotel!!Genuine Hotels.com guest review
Hotel clerks were great. 'room was clean. Horrible pillows and being with the family next door to a strip joint posed interesting questions.Genuine Hotels.com guest review
Most of the reviews I read mentioned the Gentlemen's Club next door. Please do not let that sway your judgement when booking at this hotel. The club is next door. However, there wasn't any loud music or obscene behaviour in the parking lot nor the hotel that stemmed from the business next door. The staff was exceptional nice and cordial. The breakfast […] was awesome. The hotel is approximately 3 miles from the beach but its a straight shot to the beach and shopping is within minutes of the hotel. I will definitely stay at this hotel again with my Family. Read moreGenuine Hotels.com guest review
"Not too pleased."
The room they sent us to was full of cigarette smoke smell all over the room that was supposedly a non smoking room. Had to ask for a different room. Carpet was clean but dirty looking. Shower curtain had mold on it. I was not too pleased overall. The included breakfast wasn't too bad. That will be my first and last stay there.Genuine Expedia guest review
Response by Country Inn & Suites By Carlson Myrtle Beach We are very sorry to hear about the problems you encountered. We understand how frustrated you must feel. I have addressed your concerns regarding the smoking smell and the shower curtain with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
"Free breakfast and a clean room"
We have stayed at this Country Inn before and have always been satisfied with the condition and cleanliness of the rooms. Not every hotel at Myrtle Beach has a free breakfast and it is nice that this one still does. The employees at the hotel were all very nice and tried to answer all questions we asked.Genuine Hotels.com guest review
"Met My Needs"
It was in high season so the hotel was totally booked. Although understanding the hotel was at capacity the breakfast food was removed each day some 30 minutes or 20 minutes before it was suppose to be closed. The front desk allowed one to access a computer for airline booking which was very helpful, and the room was quite where one used the computer. […] The room was clean and adequate but the mattress was too soft which caused a minor back problem for several days. I had stayed at this hotel for three days and after the second day my back started to bother me due to the mattress. Read moreGenuine Hotels.com guest review
"My week next to the Gentleman's Club"
Nice hotel. Good breakfast included. Great, accomodating staff. Not good for a stay with inquisitive adolescent or pre-adolescent children due to the Gentleman's Club (complete with sign that announced "Girls, girls, girls") right next door. Fitness room was a couple of treadmills and a cycling machine (unless I somehow missed a second room). Indoor […] pool was 5' deep and smallish, but clean. Good place to stay other than the surroundings. Read moreGenuine Hotels.com guest review
"A Relaxing Place"
I felt really welcome. Staff was really helpful. Excellent location for my visit.Genuine Expedia guest review
I never write a review but was so waiting to do this. First the hotel room and pool look nothing like pictures. I should have stayed at a cheaper hotel at least I wouldn't have expected much. The pool was ice cold the hot tub didn't work and remind you look NOTHING like pictures I am very upset with Expedia and hope they get better pictures.Oh and 2 […] strip clubs near hotel one next door lol. The person cleaning the room never refilled or cleaned everything I cleaned during my stay;) thanks;) the hot tub was messed up more like a warm bath jets sprayed you and sure didn't relax you. My best advice to you spend more money on a better hotel or less on one and expect nothing. Oh and the toilet needs fixed you shouldn't have to shake the handle everytime you go to the bathroom. We will never stay at hotel again and will make sure next time we plan trip sooner so we can get a nicer hotel. Read moreGenuine Expedia guest review
Response by Country Inn & Suites By Carlson Myrtle Beach We are very sorry to hear about the problems you encountered. We understand how frustrated you must feel. I have addressed your concerns regarding the pool, hot tub and guest room with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
Great hotel, staff was very nice. Right next to a strip club, not real thrilled about that.Genuine Hotels.com guest review
"nice place to stay"
A very nice place to stay. They were very accomodating for our stay booking short notice. Food was ok...not great but definately clean and edible. The bedding and towels were always clean. Close to everything in Myrtle Beach!Genuine Expedia guest review
Very noisy on the weekendGenuine Hotels.com guest review
The breakfast was acceptable, however the waffle station should have been placed separately from the rest of the food. It held up the line if you were not getting waffles. The gentlemen that checked us in was exceptional. House keeping was unbelievably poor. We checked in on Thursday and housekeeping did not come to our room until Monday. Every day […] we had to go to the front desk for wash clothes, towels and toiletries. We had to empty our own trash which resulted in a big black trash bag outside of our room for 3 days. We constantly told the front desk that not one was cleaning our room, emptying trash, removing dirty towels etc. they were apologetic but our room still did not get cleaned until I told the front desk on Monday that this is not acceptable. Only then three housekeepers with attitudes came to clean our room around mid day and did a poor job. This was by far the worse experience I have ever had with a hotel. Read moreGenuine Hotels.com guest review
It was close to the beach, restaurants and stores. There was even a self-serve carwash around the corner that gave five minutes for only two dollars. We don't get that much time where I live. It a little difficult to get there at first, but we get used to the area right away. There is only an indoor pool, and it was very small. Breakfast was just o […] kay. Read moreGenuine Expedia guest review
Right next to a "gentlemen's club" didn't know that when I bookedGenuine Hotels.com guest review
My stay was excellent, I would recommend this hotel to anyone. For my future reservation I'm going to try to find a Country Inn and Suites.Genuine Hotels.com guest review
Good hotel for the price only draw back was it was located next to a strip Club however there were no disturbances or noise from the club.Genuine Hotels.com guest review
The hotel was very clean and well maintained. The hotel staff was friendly, knowledgeable about the area and very happy to help with any requests. The room was very clean and comfortable. It was a wonderful hotel for a wonderful price. It was easy to get to places around Myrtle Beach from the hotel.Genuine Hotels.com guest review
Rooms were awesome. Great value. Indoor pool, complimentary breakfast! 10/10 Will come again.Genuine Expedia guest review
"3 mins. From beach"
Great location. Clean afforadable rooms.Genuine Hotels.com guest review
"Carefull with your expectations"
Good on general, breakfast was awful, poor qualilty: egg, potatoes and bacon were really bad.Genuine Expedia guest review
The staff was very nice and welcoming. When we got there are room wasnt all the way ready. We couldnt take a shower and relax because our towels and wash clothes werent clean. We had to wash with our hands for 1 of the 3 nights we stayed. Few hours later we got towels but no wash cloth. Next day we called and ask for wash cloth and was told to come […] down and bring our dirty clothes down i personally dont that was unhotel like and it caught me off gaurd but i wanted to take a shower and feel clean so i did. Read moreGenuine Hotels.com guest review
"close to beach but away from crowds"
only one complaint that the address given was incorrect not the advertized on confirmation, not on 501 was actually on waccamaw our GPS could not located it on 3516 w hwy. would have if known it was 3516 waccamaw.Genuine Hotels.com guest review
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