I gave this an average rating because it's an average hotel. The location is not great, but the room was fine. Breakfast was lousy and should be revamped or eliminated. The eggs were cold and nasty. I've had liquid eggs, but these were beyond definition. They also had cereal (hot and cold) and breads.Genuine Hotels.com guest review
Be careful folks using hotels .com if u rent the room for a couple nights and have to leave ahead of your stay like I rented the room two nights and had to leave after staying one night and didn't get my $$$ back for the second so buyer bewareGenuine Hotels.com guest review
"Great Hotel but don't try an early check in."
It took myself, my husband and two small children about 9 hours to get there. We arrived at 7:30 am. One person at the front desk told us we might be able to check in between 12 pm & 1pm. They were not able to give us our room until 2:30pm. We watched many ppl check out but still had to wait a long time. We were exhausted. The staff did offer us breakfast […] and welcomed us to the pool. The strip club next door didn't bother us at all. We only noticed it when we were riding by, just like everything else we rode by. I do plan to stay here again. I just won't be early. Read moreGenuine Hotels.com guest review
"Excellent Customer Service"
Excellent service from friendly and helpful staff. Very clean and quiet.Genuine Hotels.com guest review
"Not so Suite"
Lori Beth at the front desk was the only good thing about this hotel. The interior was very dated and my room had an old, musty smell. The bed cover was obviously dirty which was not a surprise as I know that most hotels don't wash them. However, upon removing the cover, I found the remote made up in the bed as well as an alarming amount of hair on […] top of the flat sheet. I found the same after turning down the sheet. I was disgusted to say the least. Luckily, the other bed in the room was hair free but I still wasn't comfortable sleeping in it...but didn't have much of a choice. The bathroom was very dated and the bathtub didn't drain well so I found myself turning off the water in between rinses to avoid standing in a puddle of water. The shower curtain had mildew stains and smelled like old cigarette smoke. I found myself staying out late to shorten the amount of time I had to spend in the room. Even though breakfast was included, I chose not to eat at the hotel because I felt that the kitchen probably wasn't very clean. Although the hotel was conveniently located next to the 501, I didn't like that there was a strip club next door. I know about the crime rate in Myrtle Beach- especially violence against young woman- so having that type of business next door made me very uncomfortable. Bottom line, if you prefer clean rooms, hairless bedding, mildew free shower curtains & bathtubs that drain, this is NOT the hotel for you. Read moreGenuine Hotels.com guest review
Hotel staff were great. Anything you need they would help you find. Rooms were dated and carpets were stained. The place need a remodel.Genuine Expedia guest review
"do not stay"
We did not spend the night.This hotel is in a VERY bad neighbohood.Room was very old. We left afttter check in and went somewhere else because we were afraid for our safty and the safty of our car being out of sight all night. Right next door was a strip club. This is the first time I had a very bas experance with Hotel.com.I felt like I through away […] hard earned money ffor nothing. Read moreGenuine Hotels.com guest review
"2ND TIME AROUND"
Hotel staff was very courteous & helpful. Our room was very comfortable & this was our second time staying at this hotel . Would definitely recommend staying here !Genuine Hotels.com guest review
"Very enjoyabole stay"
We enjoyed our stay. The front-desk staff was friendly and helpful. They recommended some great seafood restaurants, the food was exceptional. The room was beyond our expectations, we booked a room with 2 queen sized beds and to our surprise we also got a room with an additional room that had a pull-out couch and included a t.v. which was nice since […] this was a trip with our kids. So we enjoyed the extra-space at no additional cost We also found the breakfast they offered very good! Read moreGenuine Hotels.com guest review
the best thing about the hotel stay was the clerk Lori she rocksGenuine Hotels.com guest review
Stayed at the hotel for 4 days and 3 nights. The front desk were very nice and helpful. However, the housekeeping sucks. My bed was never made and if you sleep in and housekeeping leaves your floor they will not come back to bring new towels. The room in general was nice but you can hear EVERYTHING. The parking is a nightmare. Breakfast is okay but […] you better have your meal ticket or you'll have to go back to your room before and get it or you will not ear. There was nothing special about this hotel. I would rather stay someplace else. At least make the bed up daily. Read moreGenuine Hotels.com guest review
"Nice Hotel especially for the price"
Staff was very cordialGenuine Hotels.com guest review
Wonderful- a little hard to control the temp in the room but otherwise just great.Genuine Expedia guest review
"Could hear everything through the walls"
We stayed at this hotel for one night. The first thing we noticed as we pulled up is that it's RIGHT beside a low-end strip club called Fantails. Not ideal for us. The hotel staff was pleasant enough, no real complaints there. The room was average, but it was clean, so that's a plus. My biggest complaint is that the walls are paper thin and you can […] hear everything going on in the hallway and in the room above you. Word to the wise, request a room on the highest floor if you don't want to hear every time someone walks to the bathroom or simply turns over on the bed. My husband is a very light sleeper and he was miserable. I've stayed at Country Inn & Suites before and they've always been pretty nice, similar to a Hampton Inn or Quality Inn. This one did not live up to the standard. In my opinion, it's worth it to spend the extra $15-30 a night to stay at something nicer and closer to the strip. Read moreGenuine Hotels.com guest review
"very good location; close to main roads"
had issue with hair being on a clean towel, but front desk took care of quickly;Genuine Expedia guest review
We chose this hotel because it was recommend by a friend because if size if room and full breakfast. My family was not able to eat breakfast bra cause they had one person working and just as soon as she brought the good out people were taking it out if her hand. So we went to Denny's. room was worth the one night stay. Needs updated and I think they […] are in the process. Read moreGenuine Hotels.com guest review
"Next to FanTails Gentlemens club......"
The hotel itself was good. Tv reception was fuzzy but we werent in the room much anyway. About a 10 minute commute to the ocean or tourist area. We didn't have any problems with the neighbors (next door to a "Gentlemans Club, "Fantails?"....) But was a tad alarmed when I noticed this on arrival. Staff was helpful and friendly, and breakfast was good […] but overcrowded so they ran out of stuff. If I needed a cheap stay on short notice, would book this one again though. Read moreGenuine Hotels.com guest review
"Do not stay!!!"
I have stayed at many country inn and suites. This one is the worst ever!! The outside looks like a typical country inn and suite and the inside is a train wreck. The decor is outdated, there is lots of visible wear, we were hesitant to get in the pool bc if such a strong smell of bleach ( I have been to a lot of hotels, this was not chlorine, it was […] def bleach). We get in our room and there is liquid stuff spilt around the window and open the fridge and there was fast food cups in there with soggy bottoms. It was nasty. And had a weird smell. On the plus side a taxi ride from here to broadway is 10 bucks. I was thoroughly disappointed since I held the country inn and suites to a higher standard. Read moreGenuine Hotels.com guest review
Response by Country Inn & Suites By Carlson Myrtle Beach I'm sorry you did not enjoy your stay at our hotel. I have addressed your concerns with the rest of our staff to assure that a similar incident does not occur in the future. Thank you for the feedback and we invite you to visit us again in the future so that we can exceed your expectations.
It was a nice stay. I would stay again if I were looking for a place to crash only. I would not want to spend large amounts of time there, but is well suited for it's purpose, sleeping. It was quite and the continental breakfast was really nice the next morning. They had waffles! LOLGenuine Expedia guest review
Overall things were good. The shower water pressure was low. The shower head stream was rather thin....Genuine Hotels.com guest review
I have a major complaint . My softball team was playing at the ripken experience in myrtle beach. When staying there you have to spend four nights in one of their partner hotels .We always come down a day early and stay with you . I booked eight rooms for that night . That evening I talked to the front dest clerk about two of my coaches staying with […] you guys for four more nights and he assured me that I would get the same rate as I was getting for the other eight rooms NO PROBLEM HE SAID . WELL WHEN MY TWO COACHES CHECKED OUT TODAY THEY WHERE HIT WITH THE REGULAR RATE WHICH ENDED UP BEING ALMOST TWO HUNDRED DOLLARS MORE THEN WE AGREED TO . I WILL NEVER STAY AT YOUR HOTEL AGAIN MARK DEER Read moreGenuine Hotels.com guest review
"Myrtle Beach County Inn and Suites"
Nice Inn in a poor location. This Inn is off 501 coming in from Conway and is located next to the highway so some traffic noise. Great staff and breakfast bar was a notch above the normal motel breakfast bar. No restaurants are located within walking distance of the Inn.Genuine Expedia guest review
Nice and friendly staff, with yummy cookies at check in. Room needs updated televisions and bathroom needs a make over. Breakfast was very disappointing. I had read previous reviews stating how the breakfast was outstanding. The eggs were instant and presented in rubbery circles. The waffle station was good. The neighborhood is sketchy with the gentleman's […] clubs surrounding hotel. The stay was average, However I was disappointed because the pictures made the place look very updated and unique. Read moreGenuine Hotels.com guest review
"Comfortable and welcoming."
We had an excellent stay at this hotel. The room was very comfortable. There were several choices for breakfast which would appeal to different tastes. Staff was professional, friendly, and helpful.Genuine Expedia guest review
"Friendly and helpfull staff! good location."
I recently stayed at this hotel with my husband for about 4 nights. The minute we got there, the hotel staff was great. We were looking for events in the area and they search for us on the internet. Breakfast was awesome; eggs, ham, toast, waffls, oatmeal, fruits, muffins, juice, cereal, ect. The room was comfortable and clean. The location was great, […] not far from the attractions. There are two stripclubs next to the hotel, I thought It was gonna be a problem since I dont support them but it was ok. When we checked out, we went straight to the airport and return the car rental and realized we left our passports in the drawer of the room. I inmediately call the hotel and the staff member went to the room, grabbed them and sent them through mail. I really appreciate the gesture. they were awesome!! Read moreGenuine Expedia guest review
The hotel was undergoing constructionand was a noisy mess. The climate was hard to control and the vent near the ceiling had quite a bit of dust in it. When we turned the heat on there was a terrible smell like something burning. Right before we left, several people got stuck in the elevator and the fire department had to come get them out. However, […] the staff was friendly and we enjoyed the indoor pool. I should have asked for some money back. Read moreGenuine Expedia guest review
Response by Country Inn & Suites By Carlson Myrtle Beach I'm terribly sorry about the issues you mentioned in your review. We are currently undergoing renovations and will be completed with our transformation very soon. We look forward to having you as our guest again in our hotel so that we may exceed your expectations the next time you travel to Myrtle Beach.
Allowed me to check in early and greeted me each time I came and went. Also, asked if I needed anything and to call them with any needs or problems. Five Stars to the staff... Michael BoykoGenuine Expedia guest review
I enjoyed my stay. if in the area I will stay again loved she spa and indoor heated pool.Genuine Hotels.com guest review
I stayed there last weekend to do some shopping at the outlets. The room wasn very nice. The service was good. Even the continental breakfest was a hole lot better then the hotles that cost twice as much. There was plenty of nice eatiing spots within walking distence. And the mall took all of 3 min. To get to. That was in traffic. I would stay at this […] hotle again in a hartbeat. Read moreGenuine Hotels.com guest review
Small indoor pool was too hot, location situated among Gentlemen's Clubs,Genuine Expedia guest review
Response by Country Inn & Suites By Carlson Myrtle Beach We apologize you were not satisfied with the water temperature in the hotel's pool during your stay. Furthermore, we understand about your concerns regarding the hotel's location, and unfortunately that is beyond our control. We appreciate you taking the time share your experience as your comments are valued, and your suggestions will be used to consider improvements in the future.
"Nice hotel, friendly staff..."
Nice hotel, clean room, comfortable bed, friendly staff, convenient location and a hot breakfast to boot! We stayed 3 nights, for my daughter's wedding and couldn't have been more pleased. My only disappointment was the old 27" tube TV. As far as the comments I've seen about the "gentleman's club", next door... if not for the sign out front, we'd […] have never known it was there and we spent a LOT of time on the front porch! Read moreGenuine Expedia guest review
"I loved it!"
This property isn't close to the beach. However, it is very close to shopping, restaurants and about a 10 minute ride to the beach. I have stayed here two years in a row and I have not been disappointed. Loved the waffle breakfast and the caring staff. I will return next year.Genuine Hotels.com guest review
We enjoyed our stay very much, the staff at the hotel was very helpful and courteous. The room was very comfortable. We would recommend to others and would stay again if in the area.Genuine Hotels.com guest review
"Quite Resting Place"
Even though the atmosphere was nice the only problem I had was that the pool room was too cold.Genuine Expedia guest review
"My 3 boys were with a group of 28 golfers"
Since we spent most of our time at two local golf courses, we didn't spend much time at the hotel for other than sleeping & having breakfast. We were impressed from the moment we walked in. Check in lady was pleasant, the lobby was comfy looking, the room was clean & neat. Breakfast area is big & really set up well. A good choice of things, dishes instead […] of paper plates if desired. The lady on duty was wiping the serving line, tables, chairs as guests came & went. The king bed (handicap room), chairs in the room were all very comfortable. I would suggest this hotel to anyone. Read moreGenuine Expedia guest review
My title says it all, never mind the some of the comments becuase you cant please everyone NO MATTER HOW HARD YOU TRY. People have a tendency to find the wrong in everything even if there is nothing wrong. Keep up the OUTSTANDING Service.Genuine Hotels.com guest review
"Ok but needs update"
All was fine but it needs updating. Staff was niceGenuine Expedia guest review
This hotel is very clean. Breakfast was great! Friendly staff.Genuine Hotels.com guest review
Bed was comfortable, parking was good in the morning, but at night its tough to find a spot because its neighbor is a Men's Club (stripper bar). Breakfast was better than expected. Phone didn't work beside the bed, only one outlet worked in the bathroom, the carpet in the room was stained and worn out. The hall way carpet was better than the rooms and […] those are high traffic areas. The location is good, you have easy access to the beach, gas stations and restaurants and other stores if needed. Staff is pleasant and helpful. Read moreGenuine Hotels.com guest review
The staff was really nice but the hotel could use a facelift. If you have children you may want to think twice about staying here b/c it is located right next to a strip club, which my husband and I were unaware of this at the time of booking.Genuine Hotels.com guest review
"Would stay again"
Hotel was clean. The rooms were clean and the hotel staff was very accommodating.Genuine Hotels.com guest review
"Nice hotel close to sons school"
Hotel was clean and the staff was very freindley, Everything was nice, hotel maintaince staff could do a little better job making sure all the lights in the rooms worked and some minor things like that. Check in was easy and quick. overall I will stay there again.Genuine Expedia guest review
"great vacation stay for 4 nights"
Friendly and helpful front office staff. Clean roomy non-smoking room w/ two queen beds. Fridge and microwave were clean as well. The usual for the continental breakfast which suited the families needs. Would stay again, eventhough there was a gentlemens club next door it was not loud at all or outrageous.Genuine Hotels.com guest review
Overall a good stay liked the easy acess to 501 wife didn't like club next to motel need an outside poolGenuine Hotels.com guest review
great service. good price and it is very clean with no smoking rooms.Genuine Expedia guest review
The first thing I noticed upon arriving that is was right next to a "strip club". I made mention to the clerk and her response was that we were in Myrtle Beach, as if that was perfectly acceptable. When I arrived at my room, it seemed tobe quite acceptable but when retiring to sleep, my daughter could not sleep on the sofabed ni the living room due […] to portruding springs. The next day I referred the matter to the fron desk clerk whereas I was informed that ALL the sofabeds in the establishment suffered from ther same condition. She offered to upgrade me if I paid an extra $10.00 per day, I of course accepted. The next room was very nice! Read moreGenuine Hotels.com guest review
"OK if you like "Gentlemen's clubs""
The outside appearance of the hotel was nice, but there were 3 "gentlemen's clubs" within close proximity. The beds had no comforters, only blankets which had some stains. There was trash in the bottom of the nightstand and the shower curtain rod had 2 used wash cloths hanging on it. There was no remote for the TV and half of the light bulbs were burned […] out in the lamps. The staff was friendly, but our overall stay was disappointing. Read moreGenuine Expedia guest review
"In a good spot for near-by surrounding sites"
The staff were great and treated us very nice, and assisted us in finding places to go like restaurants, beaches in Myrtle Beach.Genuine Hotels.com guest review
"Rude housekeepers equals vacation from h***"
This hotel had the worse housekeepers ever. If you ask for a towel they get an attitude and throw their clipboard. Then they don't clean your room till about 4pm and if you say something that's another attitude so it got really bad and one of the housekeeper slammed the door in my sisters face so needless to say we left. However there was a girl named […] Bronte and she was so sweet and kept me somewhat calm because if it wasn't for her kindness I think I would have done something I would regret. If you want to be treated horrible stay there otherwise you better find you a better hotel. Read moreGenuine Hotels.com guest review
"Almost Fair & Reasonable"
The Hotel could have been cleaner, even if it was during the peak summer season. Most of the hotel staff was friendly and helpful. Even when we slept in the cleaning staff still came back later. The hotel location is somewhat off the "beaten path", but the hotel isn't exactly sound proof. You can easily hear upstairs and across the hall late at night. […] The indoor pool gives a chlorine smell to the entire hotel, except for the first room we where in, which smelled like mold. We were definitely given another room. Breakfast was ok, not exactly great, but nobody got sick. The hotel easily displayed restaurant and attraction information to almost everywhere you could possibly want to go. The funniest thing about the hotel was it happens to be located next to a "Gentleman's Club." It is a fair hotel, just needs to be cleaner. Read moreGenuine Expedia guest review
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