Best Western Plus St. Charles Inn - New Orleans

BW St. Charles is very conveniently located on the trolley line and to the city in general. Also, they have a convenient gated parking area in the rear as well. The location is relatively quiet and the bedding is very comfortable. All in all, I'd recommend this hotel to anyone visiting NOLA for a few days.

Genuine Hotels.com guest review

Perfectly adequate for a less-expensive stay.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Could not have asked for more! all 5's for ratings. desk staff was very pleasant and helpful finding restaurants and shopping in the area. Is right in the Garden District. we signed up for a walking tour and were able to walk to the tour (tour was great too). Superior Seafood restaurant was great suggestion too. room was very comfortable and had a separate […] sink besides the one in the bathroom so that was great for 2 women traveling together. Full and varied breakfast each morning with tables inside or out. no pool but nice fitness room. the best was the home-made chocolate chip or oatmeal raisin cookies available for guest in the afternoon (mine was still warm). fine area to walk around at night. trolly was right across the street. i have nothing bad to say!!!!! Read more

Genuine Hotels.com guest review

As we did not want to stay in the craziness of the French Quarter, this was a great location for us, without a car.

Genuine Hotels.com guest review

We liked it. The hotel is a bit pricey but well-located and well kept.

Genuine Hotels.com guest review

My daughter and I enjoyed the easy in and out onto St. Charles since we were going back and forth from checking out Tulane to taking in the sights of the French Quarter. It was convenient to be right between the two. Also, when it poured rain one day the hotel loaned us a nice umbrella.

Genuine Hotels.com guest review

Had a lovely stay. Rooms were large and comfortable. Staff was informative, helpful and friendly. Trolley was right outside the door so could easily get anywhere from Tulane to Bourbon Street.

Genuine Hotels.com guest review

Loved New Orleans, could have used more time. 3-4 days would have been better. Easter was a great time to be their as New Orleans does it in style!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

WOULD BOOK AGAIN

Genuine Hotels.com guest review

This was an all-around great choice for our stay. The staff was very friendly and the room tidy and clean. The room had a separate full bath, plus an extra sink in the room - a real bonus when two women are traveling together! The room was not overly large, but it was well-appointed with very comfortable beds, large TV, mini microwave and fridge and […] coffee maker (though coffee was available all day in the main gathering room). Other great things: convenience to the St. Charles streetcar - literally across the street and just 20 or so minutes to downtown; free gated parking; full hot breakfast included; a better than average fitness room (and very clean!). I would definitely stay at this hotel again and recommend it to friends. Read more

Genuine Hotels.com guest review

Hotel was fine... Location was perfect.

Genuine Hotels.com guest review

great hotel outside of the quarter but with easy access via street car. great garden district neighborhood, walking distance to great restaurants.

Genuine Hotels.com guest review

Excellent hot breakfast, small but comfortable room, away from the hustle and bustle of Canal St. and Poydras, very close to Tulane/Loyola, Audobon Park and Zoo, and the Creole Creamery

Genuine Hotels.com guest review

My only criticism was the time in the morning that the trash trucks came -first morning at 5 a.m. and second around 3 a.m. - otherwise was perfect.

Genuine Hotels.com guest review

The rooms were lovely and the staff attentive. Excellent full breakfast. We will return.

Genuine Hotels.com guest review

Great location in the Garden District just steps from the St. Charles Street streetcar. Easy access to French Quarter, Warehouse District & Downtown areas. Hotel was very clean and comfortable. The extra sink & mirror outside of the bathroom made it easy for more than one person to get ready at the same time.l

Genuine Expedia guest review

Clean rooms and free gated parking. Good location and friendly staff. Close to many restaurants and bars.

Genuine Hotels.com guest review

I was concerned because I got it for a great rate but everything was clean cut and they even have a window that opens in the bathroom to allow fresh outside air in!

Genuine Hotels.com guest review

Excellent location close to restaurants, streetcar, and stores. Upscale neighborhood close to Tulane and Loyola. Gated free parking a plus.

Genuine Expedia guest review

Location adjacent to Garden District and just a few steps from New Orleans Streetcar...though beware that as of Dec. 2012, due to construction, streetcar currently stops at St. Charles and Louisiana and there is a bus transfer at Louisiana if you want to travel to French Quarter. Hotel next door to a very good Mexican food restaurant...good food and […] pricing. Staff at hotel friendly and helpful. Rooms not overly large, but functional and clean. There is secure parking at the rear of the hotel, and you are given a remote opener to access the parking lot. Decent breakfast included in price of room. Compared to hotels in French Quarter, pricing is very good and would stay there again. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Pros: Great location, right on the streetcar line, FREE gated parking Cons: The hotel could use a bit of updating. My room had a stale smell to it, sort of like a thrift store. I got used to it, so it didn't bother me after awhile. There was no comforter on the bed- just the sheets and a thin blanket. I had to sleep with a sweater on. I probably will […] not be staying here again. Read more

Genuine Expedia guest review

The rooms were huge, the staff was very friendly, and the bed was comfortable. The condition of the hotel itself was hit-or-miss although the room was in good shape. I would recommend this to anyone looking to stay in Mid-town. It's also easy to get to the French Quarter from here. Just be sure to ask if the restaurant/bar in the hotel is having a street […] party and if you can be put in a room as far away as possible! Read more

Genuine Hotels.com guest review

It worked for us. We were close enough to French Quarter, and other sites, without the craziness. Area was very nice. Felt very safe during stay. Trolley was being worked on, but RTA did great job of moving people. Staff was very helpful.

Genuine Hotels.com guest review

Overall, it was a great stay. The location and parking are great and it is right next to Superior Grill, which has the best margarita I've ever had. It is also conveniently located next to street car and bus stops. The front desk staff is very accommodating and friendly. The continental breakfast and coffee are also nice in the morning. There were […] some issues with the room, though. The shower curtain was dirty, the in-room coffee pot was broken, and the wireless Internet was not too reliable. However, none of those issues would prevent me from staying there again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The staff was friendly and helpful. They greeted us warmly and remembered us throughout our stay. There were warm cookies put out some afternoon and one day there were fresh sandwiches out in the lobby. The breakfast was warm and a little bit different every day. The location was outside of the french quarter, but it was just a short trolley ride away, […] and the trolley stop was literally right in front of the hotel. There was also an incredible place to eat (Superior Grill) that was attached to the hotel. Great food and drinks and all within walking distance of our room. We had a great stay and would definitely stay there again! Read more

Genuine Expedia guest review

Glad we stayed in this Hotel. Very Friendly and helpful staff. Recommend this as first choice. Will stay here again. Easy transportation to area attractions.

Genuine Hotels.com guest review

Hotel has too much glare with inadequate curtains in bathroom and inadequate toilet seat. Workout Room good. Too expensive for quality of room. Good location on St. Charles Ave. Free Parking a plus.

Genuine Hotels.com guest review

Very clean hotel, very clean room. Excellent secure gated parking. Friendly staff, good breakfast. Will stay here on my next trip to the "Big Easy".

Genuine Hotels.com guest review

The rooms were clean and the staff was helpful. We had free parking--free!--which is unheard of in New Orleans. The neighborhood was safe with a trolley stop near the hotel. If you are staying in the Garden District, the hotel is a good value.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Our stay was one week after a hurricane, so everyone in New Orleans was still just getting power back and dealing with water damage. Despite that, our room was clean and the hotel was as well-kept as could be expected. Our only complaint was we kept being bumped off of the internet, but we have no way of knowing if that is a usual occurrence or recovery […] related. Considering the timing of events, the stay was still enjoyable. Many restaurants are within a short walk or a trip on the St. Charles trolley. As with most places in NO, parking is at a premium and somewhat torturous to find. Best Western's is located at the back of the hotel in a private, free, gated lot. Keep circling the block until you find it. This is an older hotel with a modern facade laid over its old bones, so all the usual ammenities are there along with some charming quirks of personality. Don't expect a view. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It was really horrible. The front desk assistant was rude and overbearing. There was no complimentary breakfast. I wished I could have stayed somewhere else.

Genuine Hotels.com guest review

Staff friendly, helpful, very pleasant. Convenient to have free parking, WiFi and breakfast. Clean, nice room. Street car right outside the hotel to travel to French Quarter. Elliptical needed to be repaired. Overall positive experience and would stay there again.

Genuine Hotels.com guest review

Great breakfast, friendly staff, good price, free parking in a gated lot. DEFINITELY will stay there again.

Genuine Hotels.com guest review

Great location..less than 2 blocks from a trolley stop. I was expecting a continental breakfast, but it was a full breakfast (waffles, boiled eggs, scrambled eggs, yogurt, bagels, fruit, +more!). Seems to be a pet friendly hotel (saw several dogs and treats at the front desk), but I could hear them running (sounded like the hall above me). It was never […] late (past 9 pm) and never early (we were out of the hotel by 9 am). This was my 2nd time staying at this hotel and I will go back every time I go to New Orleans. Read more

Genuine Hotels.com guest review

I liked this hotel. The location was pleasant and seemed safe, and the room was quite spacious. I think for the price this place was excellent.

Genuine Expedia guest review

quality of service

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Everyone was friendly and helpful. The breakfast was more than expected and plentiful. The hotel location is great, near streetcar line and easy walking to restaurants. There is lots of parking. The room was very clean and in great shape. My bed was very comfortable. You will love the staff as they were patient and answered questions with a smile. I […] would definitely stay there again. Read more

Genuine Expedia guest review

Had to have key cards reprogrammed after 1st night's stay. Leaky roof in hall with trash can to catch the drips. Small parking lot on property (about 15 cars or so), otherwise park on the street. Staff was very pleasant and helpful. Nice continental breakfast. Very good location in the Garden District - easy to get to downtown/Quarter by using trolley/bus […] transportation. Many restaurants within walking/trolley distance. I would stay there again. Read more

Genuine Expedia guest review

Great breakfast! Good location, too. Glad I was able to park behind the hotel, because there's a lot of congestion in that area, so the parking made a big difference.

Genuine Expedia guest review

The room had a sour, moldly smell like it had been humid for long periods. Also the toilet was not placed well so that the seat would not stay up.

Genuine Expedia guest review