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  • Best Western Plus St. Charles Inn
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All hotels in New Orleans, Louisiana, United States
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1 room,  2 adults 
Adults Children
Room 1:

Best Western Plus St. Charles Inn - New Orleans

29.927177, -90.094367
2.5 stars
3636 Saint Charles Ave, New Orleans, LA, 70115 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $153
available on 05/25/13
Price Match Guarantee
4.3 145 5

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    Best Western Plus St. Charles Inn
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Best Western Plus St. Charles Inn

    • George Washington Cable House Hotels - New Orleans 810 yards
    • Rink Shopping Center Hotels - New Orleans 1000 yards
    • Lafayette Cemetery Hotels - New Orleans 1000 yards
    • Lawrence Square Hotels - New Orleans 1100 yards
    • New Orleans Fire Department Museum and Educational Center Hotels - New Orleans 1200 yards
    • All landmarks in New Orleans

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    Overview of Best Western Plus St. Charles Inn - New Orleans

    Location.
    Located in New Orleans (Uptown), Best Western Plus St. Charles Inn is a family-friendly hotel close to George Washington Cable House, Rink Shopping Center, and Lawrence Square. Also nearby are Lafayette Cemetery and John P Lyons Memorial Center.

    Hotel Features.
    Complimentary wireless Internet access is available in public areas and a computer station is located on site. There is a 24-hour business center on site. A complimentary breakfast is available. Additional amenities include a 24-hour fitness facility, a library, and multilingual staff. This is a smoke-free property.

    Guestrooms.
    The 40 air-conditioned guestrooms at Best Western Plus St. Charles Inn include laptop-compatible safes and safes. Complimentary wireless and wired high-speed Internet access is provided. Televisions are equipped with cable channels. All accommodations provide desks and complimentary newspapers; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations and hair dryers. Additional amenities include coffee/tea makers and irons/ironing boards. In addition, amenities available on request include extra towels/bedding and wake-up calls. Housekeeping is offered daily.

    Image of Best Western Plus St. Charles Inn, New Orleans
    4.3 out of 5 Excellent (145 reviews)
    (Neighborhood average 3.9)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    BW St. Charles is very conveniently located on the trolley line and to the city in general. Also, they have a convenient gated parking area in the rear... as well. The location is relatively quiet and the bedding is very comfortable. All in all, I'd recommend this hotel to anyone visiting NOLA for a few days. by a Hotels.com guest on 05/05/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $153
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Standard Double

    Standard King

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets allowed
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • MasterCard
    • Visa
    • Pet maximum weight in lb is: 80
    • Maximum number of pets per room: 2
    • Check-in time starts at: 3 PM
    • Check-out time is: 11 AM

    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

    Amenities

    • General
    • 24-hour business center
    • 24-hour fitness facilities
    • Air-conditioned public areas
    • Computer station
    • Elevator/lift
    • Microwave in lobby
    • Number of floors - 2
    • Smoke-free property
    • Television in lobby
    • Total number of rooms - 40
    • See more facilities
      • Free outdoor parking
      • Free Wi-Fi
      • Luggage storage
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Television
    • Window opens
    • See more room details
      • Air conditioning
      • Cable TV service
      • Ceiling fan
      • Coffee/tea maker
      • Complimentary newspaper
      • Daily housekeeping
      • Extra towels/bedding
      • Free local calls
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Hair dryer
      • In-room safe (laptop compatible)
      • Premium bedding
      • Private bathroom
      • Sewing kit
      • Shower/tub combination
      • Voice mail
      • Wake-up calls
    • Services
    • Free breakfast
    • Multilingual staff
    • Safe-deposit box at front desk
    • Tour assistance
    • Business & Event
    • 24-hour front desk
    • Dry cleaning/laundry service
    • Library
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible parking
    • Accessible path of travel

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Guests are offered a complimentary continental breakfast.

    Recreation

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Bicycle rentals nearby
    • Boating nearby
    • Boat launch nearby
    • Dock nearby
    • Fishing nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Horse riding/rental nearby
    • Motor boating nearby
    • Parasailing nearby
    • Personal motorized watercraft on site
    • Playground nearby
    • Racquetball/squash nearby
    • Rowing or canoeing nearby
    • Running track/path nearby
    • Sailing nearby
    • Scooter/moped rentals nearby
    • Tennis nearby
    • Volleyball nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Pet fee: USD 20 per night (maximum USD 50 per stay)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in New Orleans, Louisiana, United States
    Map
      of
    29.927177, -90.094367
    Hotel coordinates:

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    Area map

    A short guide to Garden District

    Also known as Uptown, the Garden District exudes Southern charm and is best explored by foot or aboard the St. Charles Streetcar. Both shabby and chic, the area is a mix of grand mansions and shotgun shacks—local slang for modest row houses. The trolley skirts Loyola and Tulane universities, and the Audubon Park complex. Shoppers can find hidden gems in Uptown’s side streets, such as Magazine.

    see all hotels in New Orleans

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • George Washington Cable House - 800 yards
    • Magazine Street - 900 yards

    0.50 - 1.0 mi

    • Rink Shopping Center - 1000 yards
    • Lafayette Cemetery - 1000 yards
    • Lawrence Square - 1000 yards
    • Garden District - 1100 yards
    • New Orleans Fire Department Museum and Educational Center - 1200 yards
    • John P Lyons Memorial Center - 1300 yards
    • Uptown - 1400 yards
    • Shakespeare Park - 1400 yards

    3.0+ mi

    • Belle Chasse Southern Seaplane Airport (BCS) - 6.3 miles
    • New Orleans Lakefront Airport (NEW) - 8.6 miles
    • Louis Armstrong New Orleans Intl. Airport (MSY) - 11 miles
    • Houma - Terrebonne Airport (HUM) - 42 miles
    All hotels in New Orleans, Louisiana, United States
    Reviews
    • All (145)
    • Business (14)
    • Romance (10)
    • Family (19)
    • Friends (8)
    • Other (94)
    4.3 / 5
    Excellent

    Score breakdown (from 145 reviews)

    • 5.0
      (70)
    • 4.0
      (51)
    • 3.0
      (19)
    • 2.0
      (2)
    • 1.0
      (3)

    Average rating for:

    • Cleanliness
      4.4
    • Service
      4.4
    • Comfort
      4.2
    • Condition
      4.2

    Reviews: Overall

    • < Previous
    • Page 1 of 3
    • Next>
    Best Western Plus St. Charles Inn - New Orleans
    5.0 / 5
    Outstanding
    "Great place to stay while in NOLA"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    BW St. Charles is very conveniently located on the trolley line and to the city in general. Also, they have a convenient gated parking area in the rear as well. The location is relatively quiet and the bedding is very comfortable. All in all, I'd recommend this hotel to anyone visiting NOLA for a few days.
    Genuine Hotels.com guest review
    4 night family trip in Apr 2013
    A Traveller
    US

    Best Western Plus St. Charles Inn - New Orleans
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Perfectly adequate for a less-expensive stay.
    Genuine Hotels.com guest review
    3 night business trip in Apr 2013
    A Traveller
    US

    Best Western Plus St. Charles Inn - New Orleans
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Apr 23, 2013
    Perry
    US

    Best Western Plus St. Charles Inn - New Orleans
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    Paula
    US

    Best Western Plus St. Charles Inn - New Orleans
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    A Traveller
    US

    Best Western Plus St. Charles Inn - New Orleans
    5.0 / 5
    Outstanding
    "fantastic stay!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Could not have asked for more! all 5's for ratings. desk staff was very pleasant and helpful finding restaurants and shopping in the area. Is right in the Garden District. we signed up for a walking tour and were able to walk to the tour (tour was great too). Superior Seafood restaurant was great suggestion too. room was very comfortable and had a separate […] sink besides the one in the bathroom so that was great for 2 women traveling together. Full and varied breakfast each morning with tables inside or out. no pool but nice fitness room. the best was the home-made chocolate chip or oatmeal raisin cookies available for guest in the afternoon (mine was still warm). fine area to walk around at night. trolly was right across the street. i have nothing bad to say!!!!! Read more
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    Nan and Meg
    US

    Best Western Plus St. Charles Inn - New Orleans
    5.0 / 5
    Outstanding
    "Great location,right on street car line"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    As we did not want to stay in the craziness of the French Quarter, this was a great location for us, without a car.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    CG
    US

    Best Western Plus St. Charles Inn - New Orleans
    4.0 / 5
    Excellent
    "Free parking a real bonus"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    We liked it. The hotel is a bit pricey but well-located and well kept.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    Joe
    US

    Best Western Plus St. Charles Inn - New Orleans
    4.0 / 5
    Excellent
    "Free parking in laid-back neighborhood"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    My daughter and I enjoyed the easy in and out onto St. Charles since we were going back and forth from checking out Tulane to taking in the sights of the French Quarter. It was convenient to be right between the two. Also, when it poured rain one day the hotel loaned us a nice umbrella.
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    A Traveller
    US

    Best Western Plus St. Charles Inn - New Orleans
    5.0 / 5
    Outstanding
    "School visit"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Had a lovely stay. Rooms were large and comfortable. Staff was informative, helpful and friendly. Trolley was right outside the door so could easily get anywhere from Tulane to Bourbon Street.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    Sue
    US

    Best Western Plus St. Charles Inn - New Orleans
    4.0 / 5
    Excellent
    "Very easy to get to everywhere by street car"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Loved New Orleans, could have used more time. 3-4 days would have been better. Easter was a great time to be their as New Orleans does it in style!
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    B & B
    US

    Best Western Plus St. Charles Inn - New Orleans
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Mar 2013
    A Traveller
    US

    Best Western Plus St. Charles Inn - New Orleans
    5.0 / 5
    Outstanding
    "A safe HAVEN, FAR FROM THE MADDING CROWD"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    WOULD BOOK AGAIN
    Genuine Hotels.com guest review
    4 night trip in Mar 2013
    HELEN
    US

    Best Western Plus St. Charles Inn - New Orleans
    5.0 / 5
    Outstanding
    "Enjoyed the stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This was an all-around great choice for our stay. The staff was very friendly and the room tidy and clean. The room had a separate full bath, plus an extra sink in the room - a real bonus when two women are traveling together! The room was not overly large, but it was well-appointed with very comfortable beds, large TV, mini microwave and fridge and […] coffee maker (though coffee was available all day in the main gathering room). Other great things: convenience to the St. Charles streetcar - literally across the street and just 20 or so minutes to downtown; free gated parking; full hot breakfast included; a better than average fitness room (and very clean!). I would definitely stay at this hotel again and recommend it to friends. Read more
    Genuine Hotels.com guest review
    3 night trip with friends in Mar 2013
    Cory F.
    US

    Best Western Plus St. Charles Inn - New Orleans
    4.0 / 5
    Excellent
    "Great Location"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Hotel was fine... Location was perfect.
    Genuine Hotels.com guest review
    3 night business trip in Mar 2013
    A Traveller
    US

    Best Western Plus St. Charles Inn - New Orleans
    4.0 / 5
    Excellent
    "convenient to St. Charles streetcar"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    great hotel outside of the quarter but with easy access via street car. great garden district neighborhood, walking distance to great restaurants.
    Genuine Hotels.com guest review
    3 night family trip in Mar 2013
    A Traveller
    US

    Best Western Plus St. Charles Inn - New Orleans
    4.0 / 5
    Excellent
    "In the middle of the Garden District"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Excellent hot breakfast, small but comfortable room, away from the hustle and bustle of Canal St. and Poydras, very close to Tulane/Loyola, Audobon Park and Zoo, and the Creole Creamery
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    A Traveller
    US

    Best Western Plus St. Charles Inn - New Orleans
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My only criticism was the time in the morning that the trash trucks came -first morning at 5 a.m. and second around 3 a.m. - otherwise was perfect.
    Genuine Hotels.com guest review
    2 night family trip in Feb 2013
    A Traveller
    US

    Best Western Plus St. Charles Inn - New Orleans
    4.0 / 5
    Excellent
    "Excellent quiet location in front of the streetcar"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The rooms were lovely and the staff attentive. Excellent full breakfast. We will return.
    Genuine Hotels.com guest review
    3 night trip in Feb 2013
    A Traveller
    US

    Best Western Plus St. Charles Inn - New Orleans
    5.0 / 5
    Outstanding
    "St. Charles Streetcar Just Steps Away"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location in the Garden District just steps from the St. Charles Street streetcar. Easy access to French Quarter, Warehouse District & Downtown areas. Hotel was very clean and comfortable. The extra sink & mirror outside of the bathroom made it easy for more than one person to get ready at the same time.l
    Genuine Expedia guest review
    Other trip
    Jan 23, 2013
    A Traveller
    US

    Best Western Plus St. Charles Inn - New Orleans
    5.0 / 5
    Outstanding
    "Would stay again"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Clean rooms and free gated parking. Good location and friendly staff. Close to many restaurants and bars.
    Genuine Hotels.com guest review
    Business trip
    Jan 20, 2013
    Shaun
    US

    Best Western Plus St. Charles Inn - New Orleans
    5.0 / 5
    Outstanding
    "hotel..."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    I was concerned because I got it for a great rate but everything was clean cut and they even have a window that opens in the bathroom to allow fresh outside air in!
    Genuine Hotels.com guest review
    1 night business trip in Dec 2012
    A Traveller
    US

    Best Western Plus St. Charles Inn - New Orleans
    4.0 / 5
    Excellent
    "Easy in the Big Easy."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Excellent location close to restaurants, streetcar, and stores. Upscale neighborhood close to Tulane and Loyola. Gated free parking a plus.
    Genuine Expedia guest review
    Other trip
    Dec 24, 2012
    Lefty
    US

    Best Western Plus St. Charles Inn - New Orleans
    4.0 / 5
    Excellent
    "Great hotel for couples, family and business."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Location adjacent to Garden District and just a few steps from New Orleans Streetcar...though beware that as of Dec. 2012, due to construction, streetcar currently stops at St. Charles and Louisiana and there is a bus transfer at Louisiana if you want to travel to French Quarter. Hotel next door to a very good Mexican food restaurant...good food and […] pricing. Staff at hotel friendly and helpful. Rooms not overly large, but functional and clean. There is secure parking at the rear of the hotel, and you are given a remote opener to access the parking lot. Decent breakfast included in price of room. Compared to hotels in French Quarter, pricing is very good and would stay there again. Read more
    Genuine Expedia guest review
    Other trip
    Dec 15, 2012
    Dennis
    US

    Best Western Plus St. Charles Inn - New Orleans
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Best Western Plus St. Charles Inn - New Orleans
    3.0 / 5
    Good
    "Great location, okay quality"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Pros: Great location, right on the streetcar line, FREE gated parking Cons: The hotel could use a bit of updating. My room had a stale smell to it, sort of like a thrift store. I got used to it, so it didn't bother me after awhile. There was no comforter on the bed- just the sheets and a thin blanket. I had to sleep with a sweater on. I probably will […] not be staying here again. Read more
    Genuine Expedia guest review
    Other trip
    Dec 2, 2012
    Diana
    US

    Best Western Plus St. Charles Inn - New Orleans
    4.0 / 5
    Excellent
    "Great location, good for price"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    The rooms were huge, the staff was very friendly, and the bed was comfortable. The condition of the hotel itself was hit-or-miss although the room was in good shape. I would recommend this to anyone looking to stay in Mid-town. It's also easy to get to the French Quarter from here. Just be sure to ask if the restaurant/bar in the hotel is having a street […] party and if you can be put in a room as far away as possible! Read more
    Genuine Hotels.com guest review
    3 night trip in Nov 2012
    A Traveller
    US

    Best Western Plus St. Charles Inn - New Orleans
    4.0 / 5
    Excellent
    "If what you want is quiet..."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    It worked for us. We were close enough to French Quarter, and other sites, without the craziness. Area was very nice. Felt very safe during stay. Trolley was being worked on, but RTA did great job of moving people. Staff was very helpful.
    Genuine Hotels.com guest review
    3 night family trip in Nov 2012
    L and M
    US

    Best Western Plus St. Charles Inn - New Orleans
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Overall, it was a great stay. The location and parking are great and it is right next to Superior Grill, which has the best margarita I've ever had. It is also conveniently located next to street car and bus stops. The front desk staff is very accommodating and friendly. The continental breakfast and coffee are also nice in the morning. There were […] some issues with the room, though. The shower curtain was dirty, the in-room coffee pot was broken, and the wireless Internet was not too reliable. However, none of those issues would prevent me from staying there again. Read more
    Genuine Hotels.com guest review
    3 night business trip in Nov 2012
    Billy
    US

    Best Western Plus St. Charles Inn - New Orleans
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    Best Western Plus St. Charles Inn - New Orleans
    5.0 / 5
    Outstanding
    "Great little pace for a stay!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The staff was friendly and helpful. They greeted us warmly and remembered us throughout our stay. There were warm cookies put out some afternoon and one day there were fresh sandwiches out in the lobby. The breakfast was warm and a little bit different every day. The location was outside of the french quarter, but it was just a short trolley ride away, […] and the trolley stop was literally right in front of the hotel. There was also an incredible place to eat (Superior Grill) that was attached to the hotel. Great food and drinks and all within walking distance of our room. We had a great stay and would definitely stay there again! Read more
    Genuine Expedia guest review
    Other trip
    Nov 1, 2012
    A Traveller
    US

    Best Western Plus St. Charles Inn - New Orleans
    4.0 / 5
    Excellent
    "Great Location"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Glad we stayed in this Hotel. Very Friendly and helpful staff. Recommend this as first choice. Will stay here again. Easy transportation to area attractions.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    Best Western Plus St. Charles Inn - New Orleans
    4.0 / 5
    Excellent
    "Close to Grandson"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Hotel has too much glare with inadequate curtains in bathroom and inadequate toilet seat. Workout Room good. Too expensive for quality of room. Good location on St. Charles Ave. Free Parking a plus.
    Genuine Hotels.com guest review
    Other trip
    Oct 17, 2012
    St. Charles Ave.
    US

    Best Western Plus St. Charles Inn - New Orleans
    5.0 / 5
    Outstanding
    "Historic area"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very clean hotel, very clean room. Excellent secure gated parking. Friendly staff, good breakfast. Will stay here on my next trip to the "Big Easy".
    Genuine Hotels.com guest review
    2 night trip in Sep 2012
    Will
    US

    Best Western Plus St. Charles Inn - New Orleans
    5.0 / 5
    Outstanding
    "a good value"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The rooms were clean and the staff was helpful. We had free parking--free!--which is unheard of in New Orleans. The neighborhood was safe with a trolley stop near the hotel. If you are staying in the Garden District, the hotel is a good value.
    Genuine Hotels.com guest review
    2 night trip in Sep 2012
    don
    US

    Best Western Plus St. Charles Inn - New Orleans
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip with friends in Sep 2012
    A Traveller
    US

    Best Western Plus St. Charles Inn - New Orleans
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Jul 2012
    A Traveller
    US

    Best Western Plus St. Charles Inn - New Orleans
    4.0 / 5
    Excellent
    "Right on the Trolley Line"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Our stay was one week after a hurricane, so everyone in New Orleans was still just getting power back and dealing with water damage. Despite that, our room was clean and the hotel was as well-kept as could be expected. Our only complaint was we kept being bumped off of the internet, but we have no way of knowing if that is a usual occurrence or recovery […] related. Considering the timing of events, the stay was still enjoyable. Many restaurants are within a short walk or a trip on the St. Charles trolley. As with most places in NO, parking is at a premium and somewhat torturous to find. Best Western's is located at the back of the hotel in a private, free, gated lot. Keep circling the block until you find it. This is an older hotel with a modern facade laid over its old bones, so all the usual ammenities are there along with some charming quirks of personality. Don't expect a view. Read more
    Genuine Hotels.com guest review
    2 night business trip in Sep 2012
    M. Mann
    US

    Best Western Plus St. Charles Inn - New Orleans
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    US

    Best Western Plus St. Charles Inn - New Orleans
    1.0 / 5
    Poor
    "Bad Customer Service"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      2.0
    It was really horrible. The front desk assistant was rude and overbearing. There was no complimentary breakfast. I wished I could have stayed somewhere else.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    Brock
    US

    Best Western Plus St. Charles Inn - New Orleans
    5.0 / 5
    Outstanding
    "Lovely hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Staff friendly, helpful, very pleasant. Convenient to have free parking, WiFi and breakfast. Clean, nice room. Street car right outside the hotel to travel to French Quarter. Elliptical needed to be repaired. Overall positive experience and would stay there again.
    Genuine Hotels.com guest review
    2 night trip in Aug 2012
    sg
    US

    Best Western Plus St. Charles Inn - New Orleans
    4.0 / 5
    Excellent
    "Free parking and next to Superior"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Great breakfast, friendly staff, good price, free parking in a gated lot. DEFINITELY will stay there again.
    Genuine Hotels.com guest review
    2 night trip in Aug 2012
    Lindsay
    US

    Best Western Plus St. Charles Inn - New Orleans
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location..less than 2 blocks from a trolley stop. I was expecting a continental breakfast, but it was a full breakfast (waffles, boiled eggs, scrambled eggs, yogurt, bagels, fruit, +more!). Seems to be a pet friendly hotel (saw several dogs and treats at the front desk), but I could hear them running (sounded like the hall above me). It was never […] late (past 9 pm) and never early (we were out of the hotel by 9 am). This was my 2nd time staying at this hotel and I will go back every time I go to New Orleans. Read more
    Genuine Hotels.com guest review
    2 night romance trip in Aug 2012
    Christy
    US

    Best Western Plus St. Charles Inn - New Orleans
    5.0 / 5
    Outstanding
    "Good value in the Garden District"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    I liked this hotel. The location was pleasant and seemed safe, and the room was quite spacious. I think for the price this place was excellent.
    Genuine Expedia guest review
    Other trip
    Aug 10, 2012
    Scott
    US

    Best Western Plus St. Charles Inn - New Orleans
    5.0 / 5
    Outstanding
    "close to family reunion sites"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    quality of service
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    A Traveller
    US

    Best Western Plus St. Charles Inn - New Orleans
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Jul 2012
    A Traveller
    US

    Best Western Plus St. Charles Inn - New Orleans
    5.0 / 5
    Outstanding
    "Great Hotel, Great Location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Everyone was friendly and helpful. The breakfast was more than expected and plentiful. The hotel location is great, near streetcar line and easy walking to restaurants. There is lots of parking. The room was very clean and in great shape. My bed was very comfortable. You will love the staff as they were patient and answered questions with a smile. I […] would definitely stay there again. Read more
    Genuine Expedia guest review
    Other trip
    Jul 31, 2012
    Eileen
    US

    Best Western Plus St. Charles Inn - New Orleans
    4.0 / 5
    Excellent
    "Nice and affordable"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    Had to have key cards reprogrammed after 1st night's stay. Leaky roof in hall with trash can to catch the drips. Small parking lot on property (about 15 cars or so), otherwise park on the street. Staff was very pleasant and helpful. Nice continental breakfast. Very good location in the Garden District - easy to get to downtown/Quarter by using trolley/bus […] transportation. Many restaurants within walking/trolley distance. I would stay there again. Read more
    Genuine Expedia guest review
    Other trip
    Jul 30, 2012
    Dano
    US

    Best Western Plus St. Charles Inn - New Orleans
    5.0 / 5
    Outstanding
    "Good for business or family travel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Great breakfast! Good location, too. Glad I was able to park behind the hotel, because there's a lot of congestion in that area, so the parking made a big difference.
    Genuine Expedia guest review
    Other trip
    Jul 23, 2012
    Vicki
    US

    Best Western Plus St. Charles Inn - New Orleans
    3.0 / 5
    Good
    "OK for the price"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    The room had a sour, moldly smell like it had been humid for long periods. Also the toilet was not placed well so that the seat would not stay up.
    Genuine Expedia guest review
    Other trip
    Jul 22, 2012
    John
    US
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