"Very nice stay"
Very nice hotel in a very nice town. Balcony, kitchen and fire place make it like home.Genuine Hotels.com guest review
Friendly, efficient staff. Linen, towels etc. plush and snow white. Cleanliness overall exceeded our expectations.Genuine Expedia guest review
"Would stay here anytime!"
Such a fabulous stay! Went there for relaxation and my boyfriend proposed <3. The hotel was wonderful. Amazing staff ~ upgraded us when we got there and helped us celebrate. We will be back for sure! Our room was clean, comfortable bed, and a beautiful balcony with a view!Genuine Hotels.com guest review
"Excellent Service and Location"
Superb service and location. Breakfast is great, as are the hot tubs, pool and sauna. Received friendly welcome, upgrade and excellent service generally. Ski lockers at sister property are as close to the base of Blackcomb as you can get and the hotel will transfer your equipment back at the end of the stay.Genuine Expedia guest review
"Great hotel for a family."
Last year, my wife, teenage son and I stayed at the Whistler Pan Pacific Mountainside Hotel. That was an excellent hotel, but our room was a studio and the amount of space was somewhat limited. This year, we stayed at the Pan Pacific Whistler Village Hotel, which must be less than a five minute walk away (from the Mountainside), if even that far. For […] the same price as last year's studio, my wife, teenage son, his friend and I enjoyed a more spacious one bedroom. The two boys slept on a pull-out bed in the living room. Also, there was a kitchenette, which was nice for families trying to watch their budget. We also enjoyed a breakfast each morning that always had more than enough food. The Whistler Village location staff takes your skis over to the Mountainside location and the equipment is stored in the ski room there. So convenient! The staff is just excellent and the hotel is well maintained and run. Read moreGenuine Expedia guest review
"Great Location, Clean Rooms, Good Service"
PROS I think this hotel is really nice and clean visually. The staff is very nice and accommodating. I like how they have a kitchen in each unit which helps. Note that the microwave is a duel oven and it cooks things VERY fast compared to your normal size oven since it is so much smaller. I liked the flat screen TVs in the unit and overall everything […] was very clean and everything you could need in a unit. Did check out the hot tub area or anything this trip. Location - fantastic. You are right in the middle of the village and by starbucks for all your fanactics out there. CONS My one complaint is the $15 extra per person per night for the "breakfast" you get in the morning. For $15 I should get more than a fancy continental breakfast. I was able to get a hot meal (eggs bacon and potatoes) at the Dubh Linn Gate for under $15. The continental breakfast include the standard things plus some pastries and meat and cheeses.... Also parking fees - $25 PER DAY. Absolutely highway robbery. I know it is a nicer and fancy hotel but you don't need to rob the guests blind. That is just absurd. Read moreGenuine Expedia guest review
"Perfect location and friendly staff"
Loved the hotel. Wasn't quite as cushy as I expected for the extra money. Very nice though.Genuine Expedia guest review
Big rooms, great breakfastGenuine Hotels.com guest review
"Great family spot."
Great hotel and great room. We had the two bedroom suite and it was more than adequate and comfortable for our family. Location was convenient to everything in the main village without having to endure the parties that lasted into the night unless you want to. The breakfast buffet was a plus and was something different every morning for 3 mornings and […] then rotates again. Good fresh food, better than the breakfast we got at the top of the moutain for "Early Tracks". Would definately return. Read moreGenuine Expedia guest review
"Great location near slopes and restaurants/shoppin"
Very convenient location. Can store skis in sister property two minutes walk away and right next to slopes. Hotel was clean and staff was friendly, young, and international. Free very extensive full breakfast buffet and free happy hour that saved us money and hassle. Room had Murphy bed and a fold out couch as well as a kitchen. We didn't need all that […] and weren't thrilled by the Murphy bed, but for a family or two couples on a budget it would have been a great. Decor too dark and manly for my taste, but had a nice gas fireplace. Hotel is right in Whistler Village with lots of restaurants and primarily sports related shopping close by. Read moreGenuine Hotels.com guest review
"Perfect for families!"
The Pan Pacific Whistler Village is the perfect hotel and location for families. The 1 bedroom suites have room for 5, plus a kitchen, fireplace, and 2 TVs. The hotel is perfectly located in the village with food and convenient shops all around. The hotel stores your skis at the Pan Pacific Mountainside so you don't have to carry them back and forth […] to the lifts. Staff were incredible -- so friendly and helpful. Great breakfast buffet for all and don't miss the happy hour from 4-5pm with hot coco for the kids and beer on tap for the adults. The outdoor heated pool and jacuzzi are perfect after a day on the slopes. We will for sure be back! Read moreGenuine Expedia guest review
"Wonderful Stay at Pan Pacific Whistler Village"
When we arrived, we were upgraded (double upgrade in fact) and the room was fabulous... Staff helpful and LOVED the Hotel. Will def'ly stat here again!Genuine Expedia guest review
"Definitely worth staying at"
Overall, a pretty great place to stay. Starting to show it's age in terms of consumable items like carpet & mattressesGenuine Expedia guest review
"Great hotel for a family."
Upon check-in, our one bedroom was upgraded to a large two bedroom condo with an awesome view of Whistler and Blackcomb mountains. The staff was extermely pleasant and helpful. Located in the middle of Whister Village, the hotel is walking distance to everything. Had a nice balcony for enjoying the views. Pool and hot tub was enjoyed by our 5 year-old. […] Hotel offers secure storage of bicycles. Complimentary breakfast buffet was decent. Read moreGenuine Expedia guest review
"Block party not fun at Pan Pacific"
Very unimpressed. Without informing us, the front desk swiped our credit card blocking $300 of credit on our card. When I discovered this unauthorized use of our card, I requested they clear the block. They did so and restricted our stay by not allowing us room service, in room movies or even local calls. We complained to Pan Pacific management who […] seemed unwilling to acknowledge any wrongdoing by the unauthorized block they placed on our card. I would never stay there again. The front desk could not even answer a simple question whether the Olympic Opening Ceremonies were being broadcast at the Olympic Plaza. Read moreGenuine Hotels.com guest review
Response by Pan Pacific Whistler Village Centre Thank you for choosing Pan Pacific Whistler and sharing your review. I regret that we did not clearly communicate our policy for authorizing $100 nightly to keep the guest account open for incidental charges. I apologize for any inconvenience this may have caused and will share this note within our team to avoid a similar situation. We look forward to being of service in future.
"A Positive Experience"
Loved the cleanliness of this hotel! A bit disappointed with their small, odd-shaped swimming pool though. We couldn't go for a swim b/c there were about 10 people in the pool and that pretty much made it impossible to do more than 2 strokes in the water. Weight room was okay, but also a bit on the small size with only 3 machines. Also, their restaurant […] is only open for breakfast during the summer? They have this pretty large game room to sit and watch t.v. and play board games, but there's no waiter service for drinks and appetizers, b/c the restaurant doesn't operate past 11 a.m.? No gift shop either. Read moreGenuine Expedia guest review
Response by Pan Pacific Whistler Village Centre Thank you for choosing Pan Pacific Whistler and we are heartened to know that you enjoyed all of the amenities available to you. I will ensure our senior leadership team is aware of your comments about a food and beverage option available after 11am. We look forward to being of service in future. Warm Regards,
"Perfect location in Whistler"
Located at the upper edge of Whistler, it was easy to park and still was close to all the attractions. Hotel was spotless, staff was friendly and attentive.Genuine Hotels.com guest review
Response by Pan Pacific Whistler Village Centre Thank you for choosing Pan Pacific Whistler Mountainside and sharing a review with the travel community. We appreciate the feedback and all glad to know that you enjoyed our service, location and amenities. We look forward to next time.
"Good location in the village"
The weather was unseasonably cold, grey and rainy, so having a fireplace in the room was great plus the best part was that we got a free upgrade to a single bedroom suite so that was a very promising start to our stay. Hotel was well located and close to all the shops - even a grocery market, as I can imagine if you stay a week eating out each day would […] put a huge dent in your pocket so cooking your own meal would work better at times in the well equipped kitchen in the room. Overall, we had a wonderful stay and it was quiet at night which enabled a good night's sleep. Read moreGenuine Hotels.com guest review
Nothing but good things to say. Front desk personnel were great. The only negative was the coffee at breakfast.Genuine Hotels.com guest review
"Good choice in Whistler."
Perfect location in Whistler Village. Wish the hotel had it's own bar and restaurant and the pool and gym could be better. Two bedroom room was really nice.Genuine Expedia guest review
We got upgraded for our room to a nice one bedroom suite Had a slight incident regarding the fire alarm in the middle of the night, otherwise it was a very pleasant stay.Genuine Expedia guest review
"Must stay there when you're in Whistler"
The front desk staff was super nice, she upgraded our room for free. The view was nice and the style of the room was well decorated. The location was good because it was a good walking distance away from everything. Free wifi. The complimentary breakfast was healthy and tasty. The valet parking was kind of expensive because it was 28 dollars. I was […] 100% satisfied. Read moreGenuine Expedia guest review
It was great! The only negative was the limited breakfast selection. Everything else was outstanding!Genuine Hotels.com guest review
Response by Pan Pacific Whistler Village Centre Dear Guest, thank you for choosing Pan Pacific Whistler Village Centre and sharing your feedback with the travel community. We strive to offer unparalled value to our guests. We offer a complete complimentary breakfast buffet to all registered guests and will continue to look for new and delicous ways to impress your tastebuds!
"Pan Pacific Whistler ROCKS!"
We loved it. Every request was met with a smile and a "yes". We could have done with a larger bed and softer sheets, but overall an exceptional experience. Please be aware there are TWO locations: Pan Pacific Mountainside and Pan Pacific Whistler Village. Mountainside is closer to the lifts, but Whistler Village in newer and nicer!Genuine Expedia guest review
"Great hotel in great location"
Enjoyed our stay at Pan Pacific Whistler Village over President's Day weekend. Room was clean and had all of the amenities that we needed. Location in the Village was perfect, close to the slopes (the lockers at Mountainside make all the difference) and close to all the great shops and restaurants. Just off the Stroll far enough that you don't hear […] all of the noise. Would definitely stay here again. Read moreGenuine Hotels.com guest review
"Great location and service"
Amazing location and service was impeccable. After a hard day skiing we went to the hot tubs in the afternoon to get a beverage delivered spa side by the manager. Helpful friendl service and I would not hesitate returning forever.Genuine Hotels.com guest review
"Pan Pacific Whistler Village Centre - FABULOUS!"
Wonderful suite - VERY VERY nice staff - great breakfast - fabulous location within Whistler - we'll be back!Genuine Hotels.com guest review
Good valet team, service excellent from all staff. Lovely surroundings and perfect for Whistler village centre. Room excellent, comfy seating and beds. Great to have kitchen area.little touches like welcome phone call were great.Genuine Hotels.com guest review
no com[laintsGenuine Hotels.com guest review
"The most perfect stay!"
Loved every second of our third visit to this wonderful hotel! It was our babymoon and the staff were wonderful and kindly upgraded us, we have never been upgraded before so this was a lovely treat! From check-in to check-out, this was the best hotel stay we have ever had, just perfect! I highly recommend this hotel!Genuine Hotels.com guest review
Loved everything about it , highly recommend staying at this lovely hotel.Genuine Hotels.com guest review
Very pretty area with hotel in a great location. All staff friendly and helpful. Room spacious and to a very high standard. Swimming pool and hot tub great to use after a day out.Genuine Hotels.com guest review
Great place, great staff. Nothing more to say...Genuine Hotels.com guest review
Our stay was wonderful. The room was great as was the pool. The staff was very friendly and helpful. Highly recomend it.Genuine Hotels.com guest review
"Excellent for families"
Great and helpful staff Great location Perfect for familiesGenuine Hotels.com guest review
"Overall absolutely perfect"
Excellent. Everything from the suite to the bike Valet to the front desk and cleaning staff. Highly recommend the Pan Pacific.Genuine Hotels.com guest review
"Excellent hotel and facilities Awesome staff"
Staff were amazing , very helpful and knowledgable.Genuine Expedia guest review
Welcoming staff, comfortable beds, great location, hot hot tub!Genuine Expedia guest review
What a great place to stay!!! Beautiful rooms, great breakfast and wonderful staff, one off the best places to stay in Whistler, we be back for sure!!Genuine Hotels.com guest review
"Friendly stay, comfortable and convenient place"
Staff are very helpful and friendly. They recommended suitable activities for our family and booked for us. Rooms are comfortable with well equipped kitchen facilitiesGenuine Expedia guest review
I was very impressed with the friendliness and attentiveness of the staff. We had a great experience, and will stay there again.Genuine Expedia guest review
"Room is really comfortable"
Room is cozy and comfortable, especially the bed and fire wall are exceptionally comfortable, making us have a good quality sleep.Genuine Expedia guest review
"Favourite Whistler getaway"
Third stay here, love the service, comfort, value, and location. Have plans to return later this year as it's the best spot for a quick getaway from the city. Dog friendly makes it complete!Genuine Hotels.com guest review
We had a nice stay here. Close to everything. Staff was excellent & very helpful. The only criticism we have was with the breakfast; not much offered. Overall, we enjoyed our stay.Genuine Expedia guest review
"Pet friendly and perfect location!"
Right in the middle of the village with spectacular service and friendly to our furry friends :)Genuine Hotels.com guest review
Hotel is a good standard and good value when booked with the offer where the third night is free. Very good location. Concierge staff were very helpful and friendly. Only minor gripes were that paid the extra for an upper floor room but was given the lowest of the upper floors (floor 5 !!!!). You could see the mountain through the corners of the adjacent […] buildings. The hotel car parking was expensive ($28 per day) so used the free option five minutes walk away. Read moreGenuine Hotels.com guest review
Loved our four day stay at the hotel.. we had the suite booked with a full kitchen and a separate sitting area... everything in the room was so tidy and perfect.. kitchen was jus like what u have at home.. room was beautiful clean and had a balcony:) separate living area space was a cherry on the top... it was a perfect getaway with my husband!! The […] staff was super friendly and pleasant. Read moreGenuine Expedia guest review
great location, beautiful views of the mountains. we were close enough to the action of the village, but, also experienced the sense of peacefulness .Genuine Expedia guest review
"Wonderful one bedroom suite Whistler Village !"
We only stayed one night after coming to Whistler on the Rocky Mountaineer and going back to Vancouver the next day by bus. We were allowed to check in early and were upgraded from a studio to a one bedroom suite. Gas fireplace, separate bedroom , kitchen facilities and a pull out couch plus continental breakfast were all included. The staff was very […] friendly and nice! Read moreGenuine Expedia guest review
"Walking distance to everything."
My mum and I had a great time in Whistler. The hotel is very nice, clean, with great linens and comfortable beds. A complimentary breakfast was included and available until 11 which is great for those that aren't early risers. It is walking distance to every where and if you want to eat, shop or play outside of the main area the hotel has a complimentary […] shuttle which will pick you up and deliver you both ways. We used it our last night to go to the Chateau Fairmont Whistler for cocktails and dinner which was delicious. My only complaint is there is not a restaurant or bar in the hotel if you want to come back for a night cap at the end go a long day. Read moreGenuine Expedia guest review
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