"Perfect base for exploring Whistler/ Blackcomb"
I travel a lot for business and have had the privilege to stay in many great hotels all around the world. The Pan Pacific Whistler Village was exceptional in every regard and outclassed any and all of my hotel experiences before. I would highly recommend this hotel.Genuine Expedia guest review
"Magnificent living space!!!"
We truly enjoyed our stay. As a family of 4 with 2 adult children we had plenty of room. 2 huge bedrooms, a kitchen, dining room and large living room provided us the space with needed and all of the luxuries of home. I will most definitely stay here again. The location is key as well. Just a spectacular stay. Can't wait for the next trip!Genuine Hotels.com guest review
"Wasn't aware of the $30. a day 'room charge'---"
-with no mini bar in room and no resturants in buildingGenuine Expedia guest review
"Awesome hotel in Whistler!"
We really loved our stay at the Whistler Village Centre! The room/suite is awesome and we had a spectacular view of Whistler mountain. The hotel is centrally located to the village (where we rented bikes), walking distance to the gondola ride, and has a VERY good continental breakfast. This hotel felt very luxurious yet we got the 3rd night free!Genuine Expedia guest review
"Very nice stay"
Very nice hotel in a very nice town. Balcony, kitchen and fire place make it like home.Genuine Hotels.com guest review
Friendly, efficient staff. Linen, towels etc. plush and snow white. Cleanliness overall exceeded our expectations.Genuine Expedia guest review
"Would stay here anytime!"
Such a fabulous stay! Went there for relaxation and my boyfriend proposed <3. The hotel was wonderful. Amazing staff ~ upgraded us when we got there and helped us celebrate. We will be back for sure! Our room was clean, comfortable bed, and a beautiful balcony with a view!Genuine Hotels.com guest review
"Excellent Service and Location"
Superb service and location. Breakfast is great, as are the hot tubs, pool and sauna. Received friendly welcome, upgrade and excellent service generally. Ski lockers at sister property are as close to the base of Blackcomb as you can get and the hotel will transfer your equipment back at the end of the stay.Genuine Expedia guest review
"Great hotel for a family."
Last year, my wife, teenage son and I stayed at the Whistler Pan Pacific Mountainside Hotel. That was an excellent hotel, but our room was a studio and the amount of space was somewhat limited. This year, we stayed at the Pan Pacific Whistler Village Hotel, which must be less than a five minute walk away (from the Mountainside), if even that far. For […] the same price as last year's studio, my wife, teenage son, his friend and I enjoyed a more spacious one bedroom. The two boys slept on a pull-out bed in the living room. Also, there was a kitchenette, which was nice for families trying to watch their budget. We also enjoyed a breakfast each morning that always had more than enough food. The Whistler Village location staff takes your skis over to the Mountainside location and the equipment is stored in the ski room there. So convenient! The staff is just excellent and the hotel is well maintained and run. Read moreGenuine Expedia guest review
"Great Location, Clean Rooms, Good Service"
PROS I think this hotel is really nice and clean visually. The staff is very nice and accommodating. I like how they have a kitchen in each unit which helps. Note that the microwave is a duel oven and it cooks things VERY fast compared to your normal size oven since it is so much smaller. I liked the flat screen TVs in the unit and overall everything […] was very clean and everything you could need in a unit. Did check out the hot tub area or anything this trip. Location - fantastic. You are right in the middle of the village and by starbucks for all your fanactics out there. CONS My one complaint is the $15 extra per person per night for the "breakfast" you get in the morning. For $15 I should get more than a fancy continental breakfast. I was able to get a hot meal (eggs bacon and potatoes) at the Dubh Linn Gate for under $15. The continental breakfast include the standard things plus some pastries and meat and cheeses.... Also parking fees - $25 PER DAY. Absolutely highway robbery. I know it is a nicer and fancy hotel but you don't need to rob the guests blind. That is just absurd. Read moreGenuine Expedia guest review
"Perfect location and friendly staff"
Loved the hotel. Wasn't quite as cushy as I expected for the extra money. Very nice though.Genuine Expedia guest review
Big rooms, great breakfastGenuine Hotels.com guest review
"Great family spot."
Great hotel and great room. We had the two bedroom suite and it was more than adequate and comfortable for our family. Location was convenient to everything in the main village without having to endure the parties that lasted into the night unless you want to. The breakfast buffet was a plus and was something different every morning for 3 mornings and […] then rotates again. Good fresh food, better than the breakfast we got at the top of the moutain for "Early Tracks". Would definately return. Read moreGenuine Expedia guest review
"Great location near slopes and restaurants/shoppin"
Very convenient location. Can store skis in sister property two minutes walk away and right next to slopes. Hotel was clean and staff was friendly, young, and international. Free very extensive full breakfast buffet and free happy hour that saved us money and hassle. Room had Murphy bed and a fold out couch as well as a kitchen. We didn't need all that […] and weren't thrilled by the Murphy bed, but for a family or two couples on a budget it would have been a great. Decor too dark and manly for my taste, but had a nice gas fireplace. Hotel is right in Whistler Village with lots of restaurants and primarily sports related shopping close by. Read moreGenuine Hotels.com guest review
"Perfect for families!"
The Pan Pacific Whistler Village is the perfect hotel and location for families. The 1 bedroom suites have room for 5, plus a kitchen, fireplace, and 2 TVs. The hotel is perfectly located in the village with food and convenient shops all around. The hotel stores your skis at the Pan Pacific Mountainside so you don't have to carry them back and forth […] to the lifts. Staff were incredible -- so friendly and helpful. Great breakfast buffet for all and don't miss the happy hour from 4-5pm with hot coco for the kids and beer on tap for the adults. The outdoor heated pool and jacuzzi are perfect after a day on the slopes. We will for sure be back! Read moreGenuine Expedia guest review
"Wonderful Stay at Pan Pacific Whistler Village"
When we arrived, we were upgraded (double upgrade in fact) and the room was fabulous... Staff helpful and LOVED the Hotel. Will def'ly stat here again!Genuine Expedia guest review
"Definitely worth staying at"
Overall, a pretty great place to stay. Starting to show it's age in terms of consumable items like carpet & mattressesGenuine Expedia guest review
"Great hotel for a family."
Upon check-in, our one bedroom was upgraded to a large two bedroom condo with an awesome view of Whistler and Blackcomb mountains. The staff was extermely pleasant and helpful. Located in the middle of Whister Village, the hotel is walking distance to everything. Had a nice balcony for enjoying the views. Pool and hot tub was enjoyed by our 5 year-old. […] Hotel offers secure storage of bicycles. Complimentary breakfast buffet was decent. Read moreGenuine Expedia guest review
"Block party not fun at Pan Pacific"
Very unimpressed. Without informing us, the front desk swiped our credit card blocking $300 of credit on our card. When I discovered this unauthorized use of our card, I requested they clear the block. They did so and restricted our stay by not allowing us room service, in room movies or even local calls. We complained to Pan Pacific management who […] seemed unwilling to acknowledge any wrongdoing by the unauthorized block they placed on our card. I would never stay there again. The front desk could not even answer a simple question whether the Olympic Opening Ceremonies were being broadcast at the Olympic Plaza. Read moreGenuine Hotels.com guest review
Response by Pan Pacific Whistler Village Centre Thank you for choosing Pan Pacific Whistler and sharing your review. I regret that we did not clearly communicate our policy for authorizing $100 nightly to keep the guest account open for incidental charges. I apologize for any inconvenience this may have caused and will share this note within our team to avoid a similar situation. We look forward to being of service in future.
"A Positive Experience"
Loved the cleanliness of this hotel! A bit disappointed with their small, odd-shaped swimming pool though. We couldn't go for a swim b/c there were about 10 people in the pool and that pretty much made it impossible to do more than 2 strokes in the water. Weight room was okay, but also a bit on the small size with only 3 machines. Also, their restaurant […] is only open for breakfast during the summer? They have this pretty large game room to sit and watch t.v. and play board games, but there's no waiter service for drinks and appetizers, b/c the restaurant doesn't operate past 11 a.m.? No gift shop either. Read moreGenuine Expedia guest review
Response by Pan Pacific Whistler Village Centre Thank you for choosing Pan Pacific Whistler and we are heartened to know that you enjoyed all of the amenities available to you. I will ensure our senior leadership team is aware of your comments about a food and beverage option available after 11am. We look forward to being of service in future. Warm Regards,
"Perfect location in Whistler"
Located at the upper edge of Whistler, it was easy to park and still was close to all the attractions. Hotel was spotless, staff was friendly and attentive.Genuine Hotels.com guest review
Response by Pan Pacific Whistler Village Centre Thank you for choosing Pan Pacific Whistler Mountainside and sharing a review with the travel community. We appreciate the feedback and all glad to know that you enjoyed our service, location and amenities. We look forward to next time.
"Good location in the village"
The weather was unseasonably cold, grey and rainy, so having a fireplace in the room was great plus the best part was that we got a free upgrade to a single bedroom suite so that was a very promising start to our stay. Hotel was well located and close to all the shops - even a grocery market, as I can imagine if you stay a week eating out each day would […] put a huge dent in your pocket so cooking your own meal would work better at times in the well equipped kitchen in the room. Overall, we had a wonderful stay and it was quiet at night which enabled a good night's sleep. Read moreGenuine Hotels.com guest review
Nothing but good things to say. Front desk personnel were great. The only negative was the coffee at breakfast.Genuine Hotels.com guest review
"Good choice in Whistler."
Perfect location in Whistler Village. Wish the hotel had it's own bar and restaurant and the pool and gym could be better. Two bedroom room was really nice.Genuine Expedia guest review
We got upgraded for our room to a nice one bedroom suite Had a slight incident regarding the fire alarm in the middle of the night, otherwise it was a very pleasant stay.Genuine Expedia guest review
"Must stay there when you're in Whistler"
The front desk staff was super nice, she upgraded our room for free. The view was nice and the style of the room was well decorated. The location was good because it was a good walking distance away from everything. Free wifi. The complimentary breakfast was healthy and tasty. The valet parking was kind of expensive because it was 28 dollars. I was […] 100% satisfied. Read moreGenuine Expedia guest review
It was great! The only negative was the limited breakfast selection. Everything else was outstanding!Genuine Hotels.com guest review
Response by Pan Pacific Whistler Village Centre Dear Guest, thank you for choosing Pan Pacific Whistler Village Centre and sharing your feedback with the travel community. We strive to offer unparalled value to our guests. We offer a complete complimentary breakfast buffet to all registered guests and will continue to look for new and delicous ways to impress your tastebuds!
"Pan Pacific Whistler ROCKS!"
We loved it. Every request was met with a smile and a "yes". We could have done with a larger bed and softer sheets, but overall an exceptional experience. Please be aware there are TWO locations: Pan Pacific Mountainside and Pan Pacific Whistler Village. Mountainside is closer to the lifts, but Whistler Village in newer and nicer!Genuine Expedia guest review
"Great hotel in great location"
Enjoyed our stay at Pan Pacific Whistler Village over President's Day weekend. Room was clean and had all of the amenities that we needed. Location in the Village was perfect, close to the slopes (the lockers at Mountainside make all the difference) and close to all the great shops and restaurants. Just off the Stroll far enough that you don't hear […] all of the noise. Would definitely stay here again. Read moreGenuine Hotels.com guest review
Great staff! Dog friendly... Excellent locationGenuine Hotels.com guest review
Response by Pan Pacific Whistler Village Centre Dear Valued guest, Thank you for writing about your recent stay in Whistler. I’m glad that you and your dog had such a great time in Whistler. Our location is ideal for dog walking as well as accessing all the shops, bars and activities around Whistler. I will also be sure to pass your feedback on to my team. We look forward to welcoming you and your pooch back again soon. Best regards, Tom F
Found out upon checking in that we were to be charged $28.00-$32 (valet, wow) parking fee! to park our vehicle in an almost empty underground parking lot for 1 night.Genuine Hotels.com guest review
Response by Pan Pacific Whistler Village Centre Dear Valued guest, Thank you very much for taking the time to write a review about your stay. Thank you for your feedback regarding our parking charges. We keep our rates very competitive with the other hotels in Whistler. That being said I have passed your comments on to my Management team for review. I hope that we will be able to welcome you back to Whistler again in the future. Kind regards, Tom F
Everything was great. Couldn't hear any noise from outside!. Only one downfall was the wireless internet would not always work and dropped signal from time to time and the room was not broadcasting canucks games!!Genuine Hotels.com guest review
Gave us a room right beside the washing machines....wouldnt move us as there were no other studio rooms....when we asked for another type of room they requested 50 for an upgrade....so....it was either listen to the drone of washing machines or pay to upgrade...if you stay here dont get stuck in a room beside the clothes washing machine room.Genuine Hotels.com guest review
Response by Pan Pacific Whistler Village Centre Dear Valued guest, Dear , Thank you for having taken the time to complete a review of your recent stay with us. It is with regret I noted the inconveniences with regards to your room location that you experienced during your stay. Please accept my sincere apologies that we were unable to find a suitable alternative. It is feedback of this nature that advocates us to continually strive for better service to our valued guests such as you. I hope our shortcomings will not place us in any permanent disfavour as we would look forward to welcoming you back to the Pan Pacific Whistler in the near future. Yours sincerely, Tom F
Good valet team, service excellent from all staff. Lovely surroundings and perfect for Whistler village centre. Room excellent, comfy seating and beds. Great to have kitchen area.little touches like welcome phone call were great.Genuine Hotels.com guest review
no com[laintsGenuine Hotels.com guest review
"The most perfect stay!"
Loved every second of our third visit to this wonderful hotel! It was our babymoon and the staff were wonderful and kindly upgraded us, we have never been upgraded before so this was a lovely treat! From check-in to check-out, this was the best hotel stay we have ever had, just perfect! I highly recommend this hotel!Genuine Hotels.com guest review
"A good place to chill out."
Large comfortable suite with full kitchen facilities and fireplace. It had everything we needed and was in the centre of the village. Complimentary breakfast was a nice to have.Genuine Expedia guest review
Loved everything about it , highly recommend staying at this lovely hotel.Genuine Hotels.com guest review
"Amazing hotel, amazing location"
Pan Pacific Village Centre is perfectly located to everything. It is walking distance to the Gondola which takes you up to the peak to peak ride and endless hiking tracks in the summer and ski trails in the winter. Just down the steps from the hotel is the shopping village. The rooms are gorgeous - very spacious with everything you need. The staff are […] also very friendly, polite and helpful. We would highly recommend this hotel and will definitely be back! Read moreGenuine Expedia guest review
Very pretty area with hotel in a great location. All staff friendly and helpful. Room spacious and to a very high standard. Swimming pool and hot tub great to use after a day out.Genuine Hotels.com guest review
When we arrived they gave us a great upgrade and we had a lovely suite great view..Everything was terrific.Canadians know about hospitality and especially at Whistler.Genuine Expedia guest review
Upon arrival our room was upgraded to a suite, the room was amazing and spotless! The continental breakfast was fantastic and the hotel was close to everything! Highly recommend!Genuine Expedia guest review
Love this hotel, close to everything, can walk in the village, walk to lost lake, bike to the lakes, bike to lost lake, super fun! Staff are always friendly and helpful, rooms are always clean. I always have a good experience when I stay here.Genuine Expedia guest review
Great place, great staff. Nothing more to say...Genuine Hotels.com guest review
"Good choice for Whistler"
Excellent location, rooms large and high quality. Breakfast was average and breakfast room a bit small, but that is the only fault.Genuine Expedia guest review
Our stay was wonderful. The room was great as was the pool. The staff was very friendly and helpful. Highly recomend it.Genuine Hotels.com guest review
"Excellent for families"
Great and helpful staff Great location Perfect for familiesGenuine Hotels.com guest review
"Great Hotel, close to all the attractions."
Hotel was very clean, modern, and the staff were friendly and helpful. Nothing but positive things to say about our stay.Genuine Expedia guest review
"Overall absolutely perfect"
Excellent. Everything from the suite to the bike Valet to the front desk and cleaning staff. Highly recommend the Pan Pacific.Genuine Hotels.com guest review
"Great hotel in the village"
Clean, spacious, modern rooms with great service. We'll be back!Genuine Expedia guest review
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