"Beautiful hotel, comfortable room, great breakfast"
It looks like they paid a lot of attention to the decor. Everything looks great. The room was very comfortable, with a couch and refrigerator in the room. They have a pancake machine and fresh cinnamon rolls for breakfast. They will also provide you with a sack breakfast if you don't have time to eat there.Genuine Hotels.com guest review
"Great Place for a Quick Stay"
The hotel staff was very friendly and the rooms were comfortable. It's not an "upscale" hotel, and we knew that upfront, so there aren't a lot of bells ad whistles. However, the rooms were clean and their customer service was excellent. The hot breakfast included pancakes, eggs, sausage and bacon, etc...pretty much a full breakfast. We stayed their […] for a weekend Cedar Point trip with my daughter's school choir and we'd definitely stay there again. Read moreGenuine Hotels.com guest review
"best western was excelent"
I took a trip to sandusky ohio with my wife. And booked a room here. We got there at six in morning and staff was friendly. The hotel is one of the best hotels I have ever stayed at. Good experience I would stay here on my next trip out there really recommend thi s hotelGenuine Hotels.com guest review
We will stay at this hotel again. Everything was great.Genuine Hotels.com guest review
"Good place to stay."
Very nice hotel, staff very friendly.Genuine Hotels.com guest review
Hotel was very nice, reasonably priced and in a good location. Room was generally in good shape, but housekeeping didn't clean my room after the first night.Genuine Hotels.com guest review
We always stay at this hotel when we travel through Sandusky, Ohio. Staff is very friendly and helpful. Rooms are clean, although it is an older hotel and some features are a little tired. Mattress had a little sway but not enough to disturb sleep. Breakfast is really good...warm foods! You won't be sorry you stayed here. Try Danny Boys down the street […] for dinner, it has a very unique (fun) menu. Read moreGenuine Hotels.com guest review
My husband and I had a wonderful stay in your hotel. Your staff was very friendly and even upgraded our room at no cost due to a faulty safe. It was very clean and comfortable and convenient to everything. Thank you for making our stay so enjoyable. We will definately stay there again with no hesitation!Genuine Hotels.com guest review
"Excellent location to the great attractions"
Hotel staff was great, very helpful and friendly. The breakfast bar offered a variety of choices and the area was nice and comfortable to enjoy a family breakfast. The room was clean and very inviting so the only complaint I would have would be the size of the beds. A full size bed doesn't provide that extra comfort one can become accustom to when on […] vacation. Read moreGenuine Hotels.com guest review
"Great sandusky hotel"
Very new and clean hotel. Impressed with ceiling heights of room and large bathroom.Genuine Expedia guest review
"Very convienent to resturants and our destination."
Very nice hotel. Delicious breakfast. Very clean and pretty. We stayed for a cheer competition and will stay there again.Genuine Hotels.com guest review
"Great for the money."
We stayed for a two day cheer competition. The hotel was very convenient to everything. It was clean and breakfast was very nice.Genuine Hotels.com guest review
"Great Great Great"
Me and my boyfriend were going to Kalahari which was right down the street. The hotel was great it was very clean and the staff were very helpful I plan on going back to Kalahari and when I do I will stay here againGenuine Hotels.com guest review
Response by Best Western Plus Sandusky Hotel and Suites Thank you for your awesome review of your recent stay with us! We can't wait to welcome you back on a future stay!
Very nice room & comfy, clean beds!Genuine Hotels.com guest review
Response by Best Western Plus Sandusky Hotel and Suites We're glad you enjoyed your stay and that you noticed our unending attention to detail. Thank you for your business--we look forward to seeing you back again soon!
"3 bed suites is the way to go!"
I absolutely LOVED our 3 bed suite, my kids had their own beds and I had my own ROOM! The heated pool and workout room were also very nice. Will definitely return in the future.Genuine Hotels.com guest review
Response by Best Western Plus Sandusky Hotel and Suites First, thank you for taking the time to write such a great rating and review of your recent stay with us. You, and guests like you, are absolutely our best marketing device! I'm super happy to hear that the particular room configuration added to your stay enjoyment--and also that you enjoyed the hotel amenities like the heated therapy pool and our work-out room--which features top-of-the-line Precor workout equipment. We hope to see you back again in the near future!
"Always a nice stay, with one exception"
We almost always stay at this hotel when visiting family in the Sandusky area. The staff is so courteous, the hotel is always well maintained, and the rooms are spacious and comfortable. We only wish they had queen-size beds instead of doubles, and our stays would be even better. Thanks!Genuine Expedia guest review
Response by Best Western Plus Sandusky Hotel and Suites Thanks for the 5-star review and rating of your recent stay with us. We're SO pleased to hear that you had such positive encounters with our staff--as they are definitely our #1 asset! We've been looking into the possibility of adding queen-sized beds and your input is important in helping us to make this decision. We thank you for your business and hope that you choose to stay with us again very soon!
Enjoyed our stay. Only two minor complaints: the fridge in the room was obnoxiously loud so it was unplugged and it was a little difficult to find someone at the front desk. The rooms were very nice though and service was excellent when we did talk to someone.Genuine Hotels.com guest review
Response by Best Western Plus Sandusky Hotel and Suites Thank you for rating and reviewing your recent stay with us. Although a minor issue, I'm hopeful that you let our staff know about the loud fridge so that it could be looked at and repaired or replaced. I apologize that you sometimes found it difficult to reach someone at the front desk. Sometimes, during busy times, they are wearing multiple hats and out and about in the hotel dealing with guest issues. However, I AM happy to hear that the encounters that you did have with them were positive. We hope you'll choose to stay with us again very soon!
"For the money, hard to beat."
Nice staff, new facilities.Genuine Expedia guest review
Response by Best Western Plus Sandusky Hotel and Suites We're glad you enjoyed your encounters with our staff and that you took notice of all of the upgraded amenities and perks our facility has to offer. We look forward to welcoming you back again in the near future!
"Nice hotel for quick getAway"
Friendly staff, clean rooms and great location to Cedar Point, Great Wolf Lodge and lots of shopping! Would definitely stay here again.Genuine Expedia guest review
Response by Best Western Plus Sandusky Hotel and Suites Thank you for the wonderful 5-star rating of your recent stay with us. We're glad you found our location to be convenient and central to everything that the Sandusky area has to offer. We're also extremely happy to hear that you had pleasant encounters with our amazing staff. Thank you for your business--we hope to see you back again in the near future!
"Nice, clean hotel"
Overall had a good stay... Nice staff, clean and decent size rooms. Two issues, well hardly issues but, Bed was a little stiff and also the weight room was very small and only had a max of 30 lb dumbbells. No big deal though! Definitely recommend and especially for the price I found one expedia.Genuine Expedia guest review
Response by Best Western Plus Sandusky Hotel and Suites Thank you for your comments and ratings regarding your recent stay with our hotel. We're interested in hearing about even "minor" issues, as we're always looking for ways achieve continuous quality improvement. We will certainly look at the amenities in our work-out room and strongly consider what you have said. Our mattresses and box springs are all relatively new--but we understand that different people have different preferences in terms of soft versus firm mattresses. We're glad--and honored--that you chose to stay with us and hope to see you back soon!
"Great Hotel with Convenient Location"
This hotel is one of the best in the area if not THE best. Great location with a very clean hotel inside and out. Hot breakfast every morning, ready to go, as soon as you wake up and plenty of tables. The staff was always nice and greeted you with a hello and good morning/good afternoon.Genuine Expedia guest review
Response by Best Western Plus Sandusky Hotel and Suites Thanks, very much, for your five-star rating and review of your recent stay with us! We're happy you found the amenities to be suitable and that you had great encounters with our staff. Thank you, very much, for your business--we look forward to many more positive future encounters with you and your family!
"Nice hotel - good price!"
Enjoyed our two night stay at Best Western. Close to Cedar Point as well as other attractions. Very comfortable & very clean & quiet.Genuine Expedia guest review
Response by Best Western Plus Sandusky Hotel and Suites Thanks for taking the time to share your recent experience with your staf with us and with other potential guests. We're glad you appreciated our central location and that you found the accommodations to be clean, comfortable, and quiet. We look forward to seeing you back again soon!
The room was very clean, comfortable and quiet. I appreciated the help from the friendly staff. The breakfast area was clean, neat, well stocked, and the food great. I would definitely return.Genuine Expedia guest review
Response by Best Western Plus Sandusky Hotel and Suites We're so happy to hear that you had an outstanding experience at our hotel and are INCREDIBLY grateful to hear that we've made a repeat customer out of you. We can't wait to be of service to you and your family in the future!
I have already pay with expedia. They need my card for deposit when I arrived to hotel. They said that it is a policy. I checked my account when I came to my country. They have alredy use my deposit. Then I call to hotel etc....... It is a hotel for just go for cedar point.Genuine Expedia guest review
Response by Best Western Plus Sandusky Hotel and Suites Thank you for your comments and rating regarding your recent stay. I'm very sorry that there was a problem with the billing procedures. I hope that this isolated incident does not keep you from being a valued customer of ours. I hope that the clean rooms, the excellent customer service, and the amenities we offer overshadow any problems thatyou encountered. We look forward to welcoming you back in the near future!
"Close to parents house and shopping"
Reasonable and comfortable will definitely stay againGenuine Hotels.com guest review
Response by Best Western Plus Sandusky Hotel and Suites Thank you for your comments. We're glad that we've made a repeat customer out of you! We can't wait to see you back again soon!
"vacation with the family."
this particular best western was rather expensive and for the amenities, hotel room comfort and staff it was not overly inviting. im a diamond elite member with best western and I was not very pleased with the value of my stay.Genuine Expedia guest review
Response by Best Western Plus Sandusky Hotel and Suites Thanks for taking the time to rate and review your recent stay with us. I'm hopeful that you shared your specific disappointments with the manager on duty so that we could respond immediately to them. We're always looking for ways to improve our operations, our amenities, and our superior guest services--so your comments are vitally important to us in achieving this goal. We hope you'll give us another chance in the future to prove our commitment to continuous quality improvement!
"Pretty good hotel"
This hotel located on a major road in sandusky. There are many shopping and restaurant selections within 5 minutes drive. Rooms are clean and the staffs are friendly. Will stay here again if going to Cedar Point in the future.Genuine Hotels.com guest review
Response by Best Western Plus Sandusky Hotel and Suites Thank you for taking the time to rate and review your recent stay with us. We're so pleased to hear that you enjoyed your stay, that you found our location to be convenient and centrally-located, and that you had pleasant interactions with our outstanding staff. We can't wait to be of service to you again in the future!
"close to cedar point"
smooth transaction no issues would stay again close to restaurantsGenuine Expedia guest review
I was in Sandusky for a conference, this hotel was conveniently located near the conference location. The desk staff was extremely accommodating during my check in process. The room was nice and the bed was comfortable. I was disappointed that the cleaning staff took the used towels but did not replace them with clean ones.Genuine Hotels.com guest review
"Perfect for visiting Cedar Point"
Very pleasant, clean place. Decent breakfast included. Unfortunately the crying baby in the adjoining room sounded like it was in our room but once they settled down, no issuesGenuine Expedia guest review
"great option for cedar point stay."
staff was friendly and helpful. Rooms were clean and comfortable, the bathrooms were lovely and updated and we really enjoyed the bath products included in the room.Genuine Expedia guest review
We stayed here for a short family holiday, and everything was fine.The staff is friendly and helpful, amenities good. I did notice very dusty corners and hallways. Breakfast was adequate, not a great traffic flow for getting your food, but tasty. I personally found the bed too soft, I like a very firm mattress. We did enjoy our stay.Genuine Expedia guest review
"very comfortable after a full day at Cedar Point"
my 4 year old especially liked riding in the glass elevator, the therapy pool was greatGenuine Expedia guest review
The beds were smaller than appeared on the computer. It was advertied that there was a swimming pool. You had to walk to the hotel next door and use that pool. Who wants to walk in dark at night with kidsGenuine Hotels.com guest review
Good, no problemsGenuine Hotels.com guest review
"Wouldn't stay there again."
We were given a room that was wheelchair accessible, but were not told that upon check in. There was a roll in shower that leaked all over the bathroom floor, and all surfaces in the room were very low. There was mold/mildew in the shower. The air conditioner left the room very humid (even though it was 75 outside), and it made A LOT of noise. Could […] hardly sleep. Someone had turned the refrigerator all the way down, and my soda's froze and exploded. The clock in the room was broken. The maid did not leave new tissue or a bath mat after the first day. Breakfast tasted okay, but the breakfast room is TINY and it was full. Terrible experience. There is a pool, but it is NEXT DOOR at the Comfort Inn. You have to go across two parking lots to get there. The worst part of the experience was the pillows. They were 12" square?!? And, they felt like they were full of cut foam? I slept so poorly the first night that we had to go to a drug store to buy Icey Hot for my aching back! If this is the best hotel in Sandusky, we'll stay home. Read moreGenuine Expedia guest review
"Nice hotel near Cedar Point"
Booked online for son and friends who were at cedar point. Hotel staff extremely helpful and accommodating. The boys were surprised at how nice the hotel and staff were. Will definitely keep this on our contact list.Genuine Expedia guest review
"Not really a pool"
We found when booking through Expedia we were charged for extra people when traveling with our two young children. It was a nuisance to get the fees removed. Both the hotel and Expedia claimed the other end was adding the fee... We try to book hotels with pools for the kids. This one said it had one, but the pool was actually at the hotel next door […] . Read moreGenuine Expedia guest review
I could have sworn they said they had a pool but when I got there you had to go to next door hotel for a pool and hot tubGenuine Hotels.com guest review
"Near Best Amusement Park in the World"
The hotel is better than most Best Westerns. We stayed in a connecting suite - suitable for a family of 7. The hotel is on the opposite side of the restuarants and shopping which was perfect for us. Its probably 20 minutes from parking lot to parking lor of Cedar Point. Plus, you get to share the outdoor and indoor pool of the Comfort Inn next door. […] This hotel has a therapeutic pool that is very convenient but not very large. Read moreGenuine Hotels.com guest review
"Not the Best but yet it's a pleasant stay!"
This hotel is a pleasant stay;however, the walls are thin and you could hear outside conversations in the hallways. Well located if going to put-in-bay/cedar point or other surrounding area attractions. No problems in finding a place to eat out or within the hotel restaurant next door (the current owner owns that hotel too) allowing current guess access […] to it also. Outdoor Pool, bar n grill and the indoor restaurant welcomed us with no problems which is located just across the parking lot next door. The included morning breakfast was excellent and if you left hungry (it's your own fault) no excuses! A real treat for the price if you book or plan ahead of time! It all depends upon whom is sharing this hotel at the time (either for the night/weekend) ,as well as anywhere else you stay, but in our case it was a good crowd during our stay there. ;-) Read moreGenuine Expedia guest review
"Nice location for nice price"
I loved the location of the hotel. It was close to Cedar Point as well as many options for restaurants if we didn't want to eat at the park. The room was comfortable for my family of 4, even if my husband did think the bed was a bit too small for his taste. The only issue we had was the refrigerator was making a constant knocking noise. Made it a bit […] difficult to fall asleep if we weren't too tired. Read moreGenuine Hotels.com guest review
"Great value, close to everything"
The hotel was really nice and comfortable, the kids loved the therapy pool. The breakfast left a little to be desired but was not too bad. I only wish we could have had the option of Queen sized beds, only had doubles and those are too small for my 6'4 inch boys.Genuine Hotels.com guest review
"Nice clean hotel near Cedar Point."
Nice clean quiet hotel near Cedar Point. Stayed 2 nights. Second night we had to call because they didn't leave any clean bath towels for the next morning. Someone brought them up right away. Will stay there again on our next visit to Cedar Point.Genuine Expedia guest review
for sure one of the nices hotels that we have stayed at in sandusky, ohio, and we have stayed at 15 or more over the last 30 years. we were able to get a discounted rate so it was will worth the money. the drive to cedar point was about 15 minutes not to bad.Genuine Hotels.com guest review
Did not get a chance to use any of the amenities. The room was clean, comfortable and quiet. Breakfast was a little overcrowded, but otherwise excellent stayGenuine Expedia guest review
Decent sized, comfortable room. Tasty breakfast however lines got a little long around 9:00am. Only 1 of 2 washers and dryers worked. We are college educated and experienced with electronic equipment, however we had a difficult time figuring out the alarm clock! Guess we need a 5th grader!Genuine Expedia guest review
"Lots of Availability"
Plenty of retail (food and stores) surrounding hotel. Staff friendly.Genuine Hotels.com guest review
"Nice, close to Cedar Point"
We were pleased with the location and the hotel. It was nice to get to use the hotel next door's accommodations as they were owned by same company. We were a little disappointed that our room did not have a pull-out sofa bed - we thought it did.Genuine Expedia guest review
"Not bad but a little pricy"
clean room. Comfortable bed. Just thought the price was a little high.Genuine Expedia guest review
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