"Not a nice hotel for the price"
This is not a good hotel to stay in. It has broken glass doors and the hallway carpet was very dirty. The bedsheets were very rough and uncomfortable to sleep on.Genuine Expedia guest review
Old and rundown. Looked like something from the 80's from the outside and just as miserable on the inside. Very disappointing.Genuine Expedia guest review
After reading other reviews for this hotel I was not sure what to expect. My room was very nice, comfortable, and clean. Would not hesitate to stay here again.Genuine Expedia guest review
The Ramada in Newburgh is very convenient, and I liked the price and the surroundings, but that's where the good stuff ends. This hotel is run-down, not well-maintained at all, and the staff, although friendly, were slow and not professional. The room had mold in the bathroom, but a decent atmosphere. At 4am, there was a fire alarm, which was difficult […] to hear in the room, and yet no call or sound inside the room alarm. I feel it was unsafe. The staff did a terrible job of helping their clients and did not apologize for the inconvenience. Read moreGenuine Hotels.com guest review
"Close to Highways"
I thought that the building needs a little work. The rear door had a taped up broken window and the security key devise was not active, the door lock was broken so anyone could just walk in. Not happy with that. Room was clean and staff was great with what I needed. Breakfast bar was good. Price was ok.Genuine Hotels.com guest review
"should get money back!!!!"
Get to hotel and only several handicap spots, pull into a spot and a fight is happening, cops were called. check in and no a/c in lobby and it was 93 degrees, was told the a/c in rooms worked, well got to room turned on a/c unit and it took over 8 hours for room to become bareable, crawled into bed and the sheet was wripped as well as the pillowcase, […] then at 3:45am fire alarm went off and hall was full of smoke, fire department gave the all clear an hour later....DISGRACE that no compensation was offered. Read moreGenuine Hotels.com guest review
"Noisy noisy noisy"
Not satisfied at all, the police wake me up at 4:00 am, they looked for somebody, noisy, noisy, noisy.....cannot sleepGenuine Hotels.com guest review
Hotel is huge. A little confusing staff is indifferent and not very friendly. Good value for the money through. Would stay there againGenuine Hotels.com guest review
"Are you kidding!?"
When we went to check in, one of the members on our party had a full Leg cast. When I told the worker at the front desk he clicked his keyboard about 3 times and told us he couldn't accommodate us. So our party member was forced to climb stairs to our room. The "breakfast" that was offered was a joke, burnt coffee and about 4 doughtnuts broken into […] pieces to try and feed all the guests. Read moreGenuine Expedia guest review
"Stay Away unless no other option"
Old hotel with small rooms, uncomfortable beds and bad ventilation. The AC unit was either too hot or cold and the air smelled foul. The water was either too hot or cold. The bedding, while clean, barely stayed on the mattress... and the pillow were cheap and stiff... The staff was UNFRIENDLY. We asked to have towels sent up (they give you 2) and we […] were told it would take about 20 minutes to do. I called an hour later and was told that I would have to come down and get them because they were too busy to do it. The breakfast was adequate and the parking was fine - but I would rather pay more and actually be comfortable. I thought Ramada was a better brand than this. I have stayed in Days Inns that were better than this. Go elsewhere... when we left in the morning, we found two people sleeping in their car in the parking lot.... I think their stay was better (and more comfortable) than ours. Read moreGenuine Expedia guest review
"Very nice hotel. Great hotel club on Saturday's."
The staff was friendly and the room accommodations were very nice.Genuine Expedia guest review
"Fine for overnight."
Checked in after looking for parking and doing so way in the back. I had to carry my suitcase, not roll it, as the hotel is built on a slope so there were steps going from level to level. The room was "used" meaning it was built a while ago and there haven't been any real upgrades. But overall it was sufficient for an overnight stay.Genuine Expedia guest review
"Tolerable at best"
Music was so loud in the lobby my husband couldn't hear the desk clerk. Many rooms in the back had the air conditioners torn out of them. The back door of the hotel was taped shut. Looked like somebody had kicked it in. There was an extremely noisy party in the event space in the evening. The room was decent, but there are so many other options in the […] area, why would you choose this one? We were stuck because it was a last minute reservation the Saturday of Labor Day weekend and we didn't want to spend a fortune. Read moreGenuine Hotels.com guest review
Our room was clean, had a slight smell upon entering. Had a good trip until 3am when you hear the party from the next room or at 4am when people were in the hallway having a party.Genuine Hotels.com guest review
"Old and worn."
Room was hard to got to, we had carry our luggage up and down stairs. Door we used did not lock and the glass was broken.Genuine Expedia guest review
Front desk personnel are not helpful. Housekeeping is nice, but not overly efficient at cleaning the room. Old towel hanging on the bathroom door hook, thick dust on top of dresser and Snickers wrapper behind the TV. No elevator, so be ready to carry your bags up the stairs. General condition of the building is poor. I would not recommend this hote […] l. Read moreGenuine Hotels.com guest review
The hotel is a joke. Was our first stay here. Had a prepaid reservation for a future date and cancelled even though will lose the prepay. It was that bad.Genuine Hotels.com guest review
"Perfect for a sleep"
We asked for a non-smoking room but room smelled cigarette. Other than that, everything was good. Don't forget your key if you go to the pool or you can stay locked in for the rest of your life.Genuine Hotels.com guest review
"Much worse ? Impossible !"
DurtyGenuine Hotels.com guest review
I wouldn't recommend anyone staying hereGenuine Hotels.com guest review
"OK for a night while traveling."
I have to admit the bath soap was very good, first time in years that the soap that hotel supplied actually bubbled and cleansed. AC was really noisey and prevented quiet sleeping.Genuine Expedia guest review
"Decent at best"
Front desk tried to charge extra when we checked in for "additional guests". We had reserved on Expedia and indicated as such. Smelled very bad and garbage bags lined the hallways upon arrival. Towels in the bathroom weren't folded, stained and ripped. Mirrors and windows hadn't been cleaned and shower had mildew and mold. Only good for a one night, […] have to be here, stay. Would try the Super 8 next door to save money next time. Couldn't be much worse. Read moreGenuine Expedia guest review
The hotel was great... Easy check in and easy check out. Got the reservation correctly, but the one thing that could use help would be a cleaner shower. The rest of the room was great though.Genuine Expedia guest review
"I would never stay here again."
The lobby smelled of smoke, the room and grounds around the hotel were dirty. The desk chair in the room was falling apart, the room was small, and did I mention that it was dirty? It was.Genuine Expedia guest review
"For the price, it's ok."
For the price, it was ideal. The exterior is dated, but the rooms are updated. Nice LCD flat screen, comfy beds and nice shower. Didn't use any of the amenities or utilize the free continental breakfast, so I can't comment on that. The location is central to all major highways. It's not the Ritz, but it's not the Super 8 either.Genuine Hotels.com guest review
"20 year old photographs on interior"
The photographs of this hotel are very misleading... While the same furniture is still there, it is much, much older than the photographs lead one to believe. This hotel is old, worn out and not very well maintained or clean. The breakfast buffet is a joke, walked in and turned around and left with family. Sorry, I hate to hurt anyone's business, but […] I don't like being mislead. Read moreGenuine Hotels.com guest review
Diquisting !!!! This hotel is DIRTY!! Stained sheets that I asked to have changed and they didnt. One of the worst neighborhood s ive ever seen, and i'm from baltimore.Genuine Hotels.com guest review
Hotel bathroom had a lot of mold growing on the wallpaper in and around the shower. Breakfast was good, a lot of options. Location was easy to find and convenient to the interstate. Hotel seemed to be in a safe location but a few miles away seemed to be very unsafe at night. Hallways smelled like pina colada I assume to cover up a moldy or musky sm […] ell. Read moreGenuine Hotels.com guest review
"A surprise gem."
Really enjoyed this clean and well maintained hotel.Genuine Hotels.com guest review
"Fantastic Hotel ***"
The Ramada Newburgh , is a Fantastic Hotel'. the location is great, and the hotel is very, Very nice. This is my second time staying there, and everything was just great'. The rooms are very nice, with a little fridge, and a microwave on top, and the little coffee setup. Got a function to attend? , no problem , the rooms also have the ironing board, […] and a iron too'. Also, the room has a mini safe too'. The hotel has a pool, which is situated, in an enclosed courtyard area. Now, you don't have to be worried about cars driving by, and looking in on you. They have rooms availabe for functions and so on, as one was happening when I was there, this past weekend, of August 2nd, 2014. Service, was no problem at all. Professional , polite, and courteous. All and all, stay at the Ramada Newburgh/West Point, if you should ever find yourself up in this part of New York State. Easy to get to ; If you are coming from New York City, the 5 Boros, you take 87 North, the NYS thruway, up to Exit 17, then, make a right, which is 300 South, 2 minutes, and there you go...*. So, once again, Ramada Newburg, - 5 out of 5 ! . Thank you . Read moreGenuine Hotels.com guest review
Got in late. Quiet room. Even with the party still going on not too far away. Room only had 2 double beds, which we don't like. But beggars can't be choosers. Overall, a nice hotel.Genuine Hotels.com guest review
It's a Ramada so one doesn't expect grandeur, but this place literally smells - the halls, the rooms, a tired, funky smell. Needs a complete overhaul.Genuine Expedia guest review
"Smelly, dirty room with insects. Decrepit"
The worst hotel I've ever stayed in. Would not recommend to anyoneGenuine Expedia guest review
"Very poorly kept"
Very poor for a major chain hotel. Very disappointed.Genuine Hotels.com guest review
"Convenient for one night stay"
Stopped for one night to break up long drive to Canada. Location is excellent and if you plan to do nothing more than go for evening drive to Newburgh's very nice Hudson river front for good dinner and sleep the night, have breakfast buffet before checking out, the hotel is good. It has a nightclub/lounge and my room was close to it on same floor but […] I heard no noise. Very quiet. Room was small but adequate and clean. A bit dated but okay place for one night. Read moreGenuine Hotels.com guest review
"Depressing and uncomfortable"
We stayed here because the Hampton Inn where we usually stay when we come through here in July was fully booked. What a mistake! The corridors smelled badly, the room smelled musty, there was nowhere to move the coffee table in front of the sofa in the living area where our daughter slept and we had to turn it on its side. Our biggest issue was with […] the mattresses - the sofa sleeper and king bed were both dreadful and none of us had a good night's sleep. The AC unit cycled on and off all night, and was very loud when it shut off. None of the bedroom outlets worked, nor did the bedside lamps. The drapes were shredded (they actually had cuts in them), the bathroom door had chipping paint, the towels were like sandpaper. We asked for hand towels since there were none in the room, but no one ever brought them. When we checked in, the person helping us at the front desk was extremely rude, but then someone else stepped in who was more civilized. Breakfast food was under par, even for this caliber motel. I would stay far, far away from this Ramada! Read moreGenuine Expedia guest review
"Good service, clean, but..."
I will preface my comments by saying we will probably stay again. However, the shower in my room was not working properly; it was either very hot or cold. I'm sure the management would have worked something out if we were staying a second day (they had made accommodations the previous night when we got there) but unfortunately it was a one night st […] ay. Read moreGenuine Hotels.com guest review
A great stay for us. It was on a weekend, so there is no public transportation but the $22.00 taxi ride each way to Beacon. Within Newbough it's $6.00. During the week you can take the Fairey or the bus. This something Hotels.com fail to mention. Eating places within walking distances. Which is great!! Overall our stay was great.Genuine Hotels.com guest review
"o.k hotel for a short stay"
hall way is dark and access to hotel room is not so convenient , especially if you carry laugauge, need to go through many stair ways.. difficult for people..Genuine Expedia guest review
"Very nice stay. Enjoyed everything"
Very nice scenery and quiet nightly. A mountain view scenery immediately across the street. Very close to many chain restaurants and convienience storesGenuine Expedia guest review
"Great little hotel, clean comfy room. Weird crowd."
A great place to stay for a few nights as we needed for a TV shoot nearby. Be warned, there are many little flights of stairs to drag your bags to your room, so use the driveway to get to your room and it will make your arrival much easier -- the front desk does not tell you this upon arrival. Beds were new, room was spotless, bathroom was clean and […] new as well. Not sure why, but hotel collects a very strange clientele spanning the gamut of bizarre. The bar/disco is a riot on Friday and Saturday. You will see people with ZERO sense of style or fashion. We laughed our butts off and considered doing a TV show about this place. Comedy aside, a great little place to sleep and clean up -- otherwise no real attraction here. You are in the armpit of New York don't expect much. Read moreGenuine Hotels.com guest review
"It was ok."
The lobby and hallways were pretty outdated and in need of cleaning (paint and lighting?). Stained mattresses tucked in hallway ends. The room was fine and the bed comfortable. The sheets and bedding were comfortable as well.Genuine Expedia guest review
Mystified by the number of small (1-3 steps) staircases that made it difficult to manage luggage. (We are Seniors.). No elevator to 2nd floor. Pool was nice, clean, in a tranquil setting - big, beautiful trees. Front desk staff person not welcoming- all other staff friendly and helpful. Bed very comfortable-plenty of hot water. Cont. breakfast needs […] improvement. Lovely view of surrounding mountains from front entrance. Convenient to restaurants, shopping, gas station. TV was great! Would return most likely. Read moreGenuine Hotels.com guest review
"Close to highway"
Overall my stay for four nights was okay. Hotel shows signs of aging. Hallways could have been much cleaner. Breakfast was adequate, a variety of fruit would have been great. The staff was very nice and friendly. My grandchildren enjoyed it and thought it was a nice hotel. For the money it was okay.Genuine Hotels.com guest review
It should have been noted that if you request a smoking room, you would have to walk up 2 flights of stairs and down another set of stairs with your luggage. I would have requested a non smoking room if I knew this. I have a bad knee and this was not a good situation. The cabinet they use as a closet smelled. The carpet under the bed was dirty and hadnt […] beem vacummed in awhile. I dropped something and had to retrieve it under the bed. Lucky or me I found a $5.00 bill & 2 quarters. The sheets were dingy yellowish white. Yuck. The bathroom was horrible. I wont be staying here again. Read moreGenuine Hotels.com guest review
"Stay was good"
The room was nice.Genuine Hotels.com guest review
very disappointed that there was no elevator. Not fun carrying luggage up and down all the stairs.The bathroom was very small and inconvenient.Genuine Hotels.com guest review
Worst experience ever. Horrible management. Dirty hotel and charged me more than I had already prepaid through hotels.com.Genuine Hotels.com guest review
Worst hotel I have ever stayed at. General manager was a crude man and the hotel was unfit to stay in.Genuine Hotels.com guest review
Very disappointed. The room I reserved (and prepaid) was a non-smoking room, but we were told upon check-in that it would be smoking (because nothing else was available)....the hotel front desk blamed it on Expedia. Won't be returning....Genuine Expedia guest review
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