"Just what you would expect"
The room was quiet, clean, and in good repair. Service also good and friendly. There's a shuttle to O'Hare, a cab was about $12. Dinner and breakfast were good although nothing special. Only downside is that there is nothing in the vicinity that might be of interest. But for an overnight stop this is a rather pleasant and convenient place.Genuine Hotels.com guest review
"Hilton Garden O'Hare goes overboard"
The staff & facility did everything to make our family reunion Over The Top! Outstanding service from all their staff! Thank you for helping us to make this stay worry free.Genuine Hotels.com guest review
"Generally, it is good!"
This hotel has nothing complain, if you are not too pickyGenuine Hotels.com guest review
"Close to airport and shopping"
Only complaint is noise from airplanes flying over all night. Not unexpected for location but difficult to sleep. Very convenient location.Bring ear plugs for sleeping and all will be well. Great food at casino next door.Genuine Expedia guest review
"Great Hotel and location!"
The hotel was great. I took my daughter and friend to a concert at Allstate Arena, so we grabbed a burger at the hotel restaurant, which we all loved. The hotel was less than 2 miles from the Arena. Only negative thing was while checking in the front desk asked if I wanted a room on a top floor or lower floor. I said that I didn't care, so they gave […] us a room on the 2nd floor, which was fine. We got to the room and my daughter and friend ran to the window to look out. We were looking out at the roof, we could have actually opened the window and walked out onto the roof! Could not see anything other than the roof top. I didn't mind the lower floor, but would have been nice to see something out the window, even if it were just the parking lot would have been better. Or at least if they would have mentioned at the front desk what our view would be, I would have requested a higher room level. Read moreGenuine Expedia guest review
Very nice rooms, staff very helpful. Libby beautiful.Genuine Hotels.com guest review
The hotel was located very close to the airport, it was clean, had a great pool for the kids, friendly and helpful staff. The room was perfect, beds comfy. The area was easy to get around and very near (next exit) plenty of restaurants, if you didn't want to eat in the hotel, that is. Additionally it was easy to get back to my rental car agency from […] here--great location. I enjoyed my stay very much and will stay there again! Read moreGenuine Expedia guest review
"Enjoyable Stay, Great Price"
My friend and I stayed at the Hilton Garden Inn Chicago/O'Hare for a weekend away. The hotel was clean and comfortable, the staff was friendly and helpful. I would definitely recommend this to others staying in the Rosemont Area.Genuine Hotels.com guest review
THe room was awsome as well as comfortable. Breakfast buffet was a bit expen$ive, $13.95 / person but overall great weekend getawayGenuine Hotels.com guest review
It's a good stay but they should offer free breakfast like other hotel does.Genuine Hotels.com guest review
"I always stay here"
This a very nice hotel, great service, always clean and well located near to O'Hare.Genuine Hotels.com guest review
"the restaurant was remarkable"
Stayed in for dinner and had the MOST WONDERFUL Chilean SeaBass. It was done just right and presented in a high-class way. Kinda pricey, but it was worth it. Stay just for the food!Genuine Hotels.com guest review
The food Was awesome. I just couldn't eat it allGenuine Hotels.com guest review
"Love the staff and the shuttle!"
Great hotel, very clean and modern. Beds were very comfortable and rooms had everything we needed. Staff was awesome, polite and very helpful. We weren't sure how to get to downtown and what to do and they helped with everything. Plus they had a free shuttle which we used several times. Would definitely recommend and would stay again.Genuine Hotels.com guest review
"One of my favorites at O'Hare"
A solid choice Wednesday at O'Hare airport. A good fitness room and restaurant located on the grounds makes this a good choice for business travel. Definitely on my shortlist when staying at O'Hare.Genuine Hotels.com guest review
"Night at Casino"
It was my second stay and I was just as pleased as the first time. This time was because I was celebrating my birthday at Rivers Casino next door, which is a short walk and very convenient.Genuine Hotels.com guest review
Was in Chicago for the Ohio State - Northwestern game. Found out that an OSU alumni group was staying here and that was a very pleasant surprise. Was concerned about the planes and airport noise, but there was not a problem. This is an older hotel that has been retrofitted with sprinklers and remodeled with a modern touch. My friend could not sleep […] on feather pillows, and the front desk sent up three acceptable pillows right away. The wifi was helpful, especially finding destinations. It is walking distance to the casino and we had no problem finding a parking space, even with the hotel having three wedding receptions that weekend! Everything was clean and comfortable. I recommend it highly! Read moreGenuine Hotels.com guest review
"great price close to downtown"
this hotel is very clean, great kids pool, the restaurant is pretty good too.Genuine Hotels.com guest review
"Great Hotel and Very Accessible!"
My husband and I have stayed in this hotel once before and it was our first choice this weekend! Our plan was to go into the city the next day so we came a night early. HGI is close to everything, the casino, the blue line, the interstate and plenty of delicious restaurants. The pool is open early and stays open late which was awesome. This stay we […] tried the breakfast buffett and it was totally worth the money. I would recommend this hotel to everyone! Read moreGenuine Hotels.com guest review
"Easy to get to from airport"
Very nice hotel that's close to O'Hare airport. The room was clean and had a Keurig! Enjoyed the complementary coffee in the lobby each morning. I wish there had been a hot breakfast option before 7AM, but it was a weekend. The hotel staff was very accommodating and helpful. Would stay here again.Genuine Expedia guest review
The hotel was very nice, clean, and the staff was very friendly.Genuine Hotels.com guest review
"AC is too loud, pillow is too soft"
Maybe it is only my self, AC was too loud and felt too cold, it woke me up on each every cycle. And the alarm clock started shouting at 3:40am. The pillow had no cervical support, got stiff neck and neck pain in the morning!! Worst stay ever for $200 per night!!!Genuine Expedia guest review
Just had to call maintenance about the toiletGenuine Hotels.com guest review
bad: 1. the breakfast was too expensive. not worth it when you can get free continental breakfasts at so many other hotels. It was just your average pancake and eggs fair anyway. If they charged half the price, it would have been an option, but I opted out at that price. 2. the vent from the air conditioner blew directly onto my face all night and there […] was no way I could change the direction of the air flow. It was annoying. I had to build a wall of pillows to block the air and cover my face with my comforter. too weird. 3. the pool was too small for all the families that were there. good: the jacuzzi and the "cool pool" were nice, well maintained, clean. the room was clean and the bed was comfy. Read moreGenuine Hotels.com guest review
Had a great stay. Staff were very friendly, rooms were clean, beds were comfortable. Had breakfast at restaurant following morning and staff were extremely accommodating, great location as we needed a hotel by Chicago O'Hare airport. Would recommend this hotelGenuine Hotels.com guest review
"First time stay"
Conveniently located. Hotel was pretty good. Traffic around the area is just terrible.Genuine Hotels.com guest review
"Hilton garden Des Plaines"
Nice hotel, friendly helpful staff.Genuine Hotels.com guest review
"Nice, clean hotel."
It was our first time in Chicago. Staff was very helpful with detailed directions on transportation to and from attractions. Staff was always pleasant and friendly. Felt very comfortable here.Genuine Expedia guest review
"Great Location and Great Staff"
The employees were wonderful. Our room was comfortable and very clean. It was quiet. The location was very close to our venue, which was nice.Genuine Hotels.com guest review
"Great hotel with excellent shuttle service"
Stay was Great. Like mat hotels. The best part about this hotel is the shuttle service. Very prompt and 24 hrs a day. Courteous staff and very close proximity to the blue line.Genuine Hotels.com guest review
Great place to stay. I wish that it was closer to the down town area.Genuine Hotels.com guest review
Very pleasant atmosphere. Food in the restaurant was quite good. Staff was very accommodating.Genuine Hotels.com guest review
"Great for the whole family"
The kids had a great time at the pool and we had a nice meal and glass of wine! Super friendly staff - I forgot my phone charger and they were able to find one for me to borrow. Would definitely stay here again.Genuine Expedia guest review
Our stay was very nice, and the hotel is is great! And we were also shuttled to the train station, which was a good amenity! The only criticism I have is that the A/C was noisy at times...Genuine Hotels.com guest review
"perfect location...not so perfect room"
We were in town for a funeral unfortunately.The hotel staff was VERY courteous,especially the breakfast staff(The girl who handled my son and I should be promoted Rosa I believe)The room layout was nice and the noise levels were completely acceptable considering the proximity to ohare airport.The only negative thing was that there was a weird smell […] coming from the chair or rug area that we just COULD NOT ignore,I even borrowed some febreze from the housekeeping staff to help remedy it,to no avail.Overall I think the place was nice,we just had the mis-fortune of getting a room that was "a little off" but due to the emotional nature of our stay,we left the staff alone.we were barely there anyway and they were so polite and courteous. Read moreGenuine Hotels.com guest review
I stayed here for my USMLE Step 2 CS exam. The exam building is about 5 minutes or less from this hotel. The hotel was very clean and great to stay at. The front desk staff were very friendly. Parking is free. I only wish that breakfast was free as well. I would stay again if I was visiting Chicago just for fun.Genuine Hotels.com guest review
We found this hotel to be very clean and comfortable. The room was spacious and very clean. The drawers were a bit wonky as the bottoms had come unglued and stuck a little. The pool was a nice size and pretty clean. A little cool for my taste but the kids were happy. We picked this hotel because of the kiddie pool but my daughter never got past the […] big pool. The kiddie pool looked fun, but the fountain was too noisy for her. We also enjoyed the hot tub. We like staying out of downtown when we visit and this hotel was easy to get to and from. The staff could take a few lessons on customer service. There wasn't a warm greeting, customers seemed a bit of a burden to them, and there wasn't a single smile cracked in the three days we were there. But, they were efficient and never rude - just not friendly. But our last three vacations have been to Disney resorts so I may have been a little spoiled. Overall, we were very happy with this hotel. We will likely stay at this hotel again on our next trip to Chicago. Read moreGenuine Hotels.com guest review
"It is closed to airport."
I got nice break and felt so comfortable! It is easy to get airport because hotel will prepare the shuttle to get over there. The service is really nice.Genuine Expedia guest review
Nice, good location, good amenities, no breakfast.Genuine Expedia guest review
"Best Hotel choice I made"
Great Hotel! Staff was friendly, effective and on top of all situations. Rooms were clean and comfortable. Can't say enough good about the staff and the facilities. If I choose to visit Chicago again, I will choose Hilton Garden Inn. Hands down positive experience.Genuine Hotels.com guest review
Very nice.Genuine Hotels.com guest review
"Love this hotel"
Beds are comfy. Very clean and nice. Great pool. Good breakfast, but you have to pay for it.Genuine Hotels.com guest review
"Good Choice for Chicago Visit"
We stayed in Chicago for two nights. This hotel is about 25 minutes WITHOUT traffic from downtown Chicago. But with traffic it takes about 45 minutes. The hotel itself is in a great area. Lots of restaurants in short distance and also target etc. The hotel is very clean. The beds however are horrible. I prefer a firm mattress and their mattresses are […] way too soft for me. Rooms were clean. Bathroom was very clean!! Breakfast is not included in the stay. They charge $6.00 for a child under the age of 12 and $13.95 for an adult. And that is way too much. That's why I gave the hotel 4 stars instead of 5. They should offer a buffett instead of a la carte ordering. Other than that I really recommend this place. Read moreGenuine Expedia guest review
"First time Hilton guest"
The hotel was very nice overall, their kingsize bed was not as nice as I thought it would be. The AC was great especially during the summer stay. I am very pleased they included a refrigerator and microwave without any additional up charges. Their children's pool water was kinda cold, and for a hundred a night they could have included their breakfast […] for free. Overall I am very happy with this hotel. Wasn't to far of a drive to Chicago. Read moreGenuine Expedia guest review
"Great hotel with excellent staff, close to O'Hare."
Everything about the hotel was great. The staff was always courteous and helpful. The in-house restaurant was excellent. Clean and spacious room. I would definitely stay at the Hilton again!Genuine Hotels.com guest review
nice hotel and staff.. free shuttle to and from airport and casinoGenuine Hotels.com guest review
The hotel was beautiful inside and out. I was happy to know that they had full made to order breakfast for $15.00 (to much). WARNING: There is a charge for EVERYTHING. I went for a family reunion and as we set in the lobby socializing I wanted a cup of hot tea, they wanted to charge me $2.00 nothing is free even a local phone call to order take-out […] is a charge. But the hotel and it's rooms are beautiful. Read moreGenuine Hotels.com guest review
Layover from St. Bart's. very pleased with choice. Great staff.Genuine Hotels.com guest review
"Kids Loved It"
It is a pretty average hotel, with the exception of the pool. There was a lot to do in the pool area for the kids....basketball, kick boards, noodles, balls, not to mention the spray ground. Great hotel to stay at if you are traveling with children.Genuine Hotels.com guest review
"Nice hotel near Chicago"
Friendly staff, clean room. Nice environment for family.Genuine Expedia guest review
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