"Nicest staff I have come accross!"
Wonderfully easy from start to finish. All the staff was so courteous and went above and beyond to make sure we were happy and had everything we needed.Genuine Hotels.com guest review
My wife and I had a great time , the room was clean and nice ,the bed was a little uncomfortable and vending machine on floor had to go to lobby for a soda ,otherwise we had a great stay.Genuine Hotels.com guest review
Very friendly staff. Walking distance to the River Casino.Genuine Expedia guest review
"Travel for fun"
I enjoyed my stay. Friendly staff members and close to a casino.Genuine Hotels.com guest review
room was ok. dinner only six things on the menu. internet slow. the place was just ok.Genuine Expedia guest review
"Overall great value!"
The staff was great...and Chris at the front desk did a great job in ensuring we could use our Hilton Points for our stay...we are big Hilton customers and that kind of customer service is why we keep coming back!Genuine Hotels.com guest review
"Always a great place."
We always enjoy this hotel! Large, clean, well serviced for a reasonable price.Genuine Hotels.com guest review
Had a great time .. The hotel was niceGenuine Hotels.com guest review
Had a wonderful time. .Genuine Hotels.com guest review
"Nice hoel in busy business area"
Very clean and it has a nice restaurant right there next to the lobby. Great pool area with a special place for kids to play. Room was comfortable and the noon check out was an added bonus.Genuine Hotels.com guest review
staff was Great. Room clean. beds need to be replaced. ( mattress was Very uncomfortable ) moved from a king room to a queen little better.Genuine Hotels.com guest review
"Great Hotel for the family"
The hotel was a very nice and new hotel. Whenever we needed anything, the staff was on top of it immediately. The pool was very nice for the kids with the additional play pool for the littler one. The only concern that I have, and its not bad, is that the beds are very firm and uncomfortable. All the other amenities in the room and hotel were great. […] Although, the $14 for the breakfast buffet seemed way out of price. Maybe half that. For that simple reason, we did not eat there. Read moreGenuine Hotels.com guest review
"loved this hotel!"
Love this hotel! Extremly nice facility, super clean rooms! Hotel staff were very helpful and polite, made staying there a pleasure! Beds and pillows were so comfortable and nice had the best nights sleep in years! Very good neighborhood as well. We frequent Chicago from time to time and will definatly be staying here again! Most likely every time we […] go there! Read moreGenuine Hotels.com guest review
After checking in to a disastrous hotel, I quickly found the Hilton Garden and made my escape. Everything about the experience was perfect. I have used the Hilton Gardens in other locations when making arrangements for my bridal couples' guests. So, I was not surprised. I would recommend the Hilton Garden to anyone who is looking for a reasonably priced […] and wonderful hotel. Read moreGenuine Hotels.com guest review
"A night in chicago"
I brought my cousins to spend a couple days out in chicago however i kind of wanted to stay a little away from the downtown area, so I was looking for a hotel that wasn't too far away however was also considering for a good price for a one night stay and great service and I'm really happy with the choice I made. From reading other customers reviews […] I decided to give this a try and I will have to say even though it was little farther away than I expected I wouldn't mind staying here again. The front desk was very nice and helpful. The one thing I really enjoyed was that they had a complimentary shuttle that took us to the Rosemont train station to get us into the downtown loop and that the shuttle ran for 24 hrs :) Our rooms were clean and comfortable. The temperature set in the room was great didn't have to touch it once during our stay. Overall, cleanliness of the hotel was up to date and we'll maintain. Thank you for service! Read moreGenuine Hotels.com guest review
"Wish I had more time."
Beautiful hotel. Casino right next door. Free shuttle service to airport a plus.Genuine Hotels.com guest review
"It was good"
Good, it was a good stay. I enjoyed the food, drinks, the good staff.Genuine Expedia guest review
We stayed due to my Dad's funeral and not wanting to travel back & forth to home 1 1/2 hours away. My uncles and aunts (From TX, FL, MI & NC) all stayed here as well or we might have picked a less expensive place. My son and my young niece & nephew were all thrilled to splash & unwind in the pool after the long afternoon & evening we'd had. It was a […] very nice pool area that accommodates all ages. LOVED the fenced in area around the kiddie pool area - great idea. (Wished I'd brought my suit for the hot tub!!) My relatives stayed an extra day, so we did drive back the next afternoon in order to spend some time with them since they'd travelled so far to get here & we don't see them very often. We all sat in a secluded part of the hotel lobby and played cards. Since the hotel restaurant isn't open for lunch on Sundays (!), we ordered pizza in and it was pleasant. We could have taken the shuttle to the Casino just down the street, or walked there if it had been decent weather (it had snowed several inches overnight). In any case, the staff was so accommodating and understanding and didn't mind us using that space at all. (there were conference rooms that we could have gone into as well if we'd needed to.) We spent several hours together and were very glad to have the comfortable, homey space to hang out there rather than have to stuff ourselves all into one of the hotel rooms. Thank you so very much. I will recommend this hotel again, for sure. Read moreGenuine Hotels.com guest review
"Great place to stay!"
We loved it! We will definitely go there again!Genuine Hotels.com guest review
"Hotels .com booked me in a hotel with no rooms"
Went to the hotel and they had no rooms. Hotels.com made a serious mistake.Genuine Hotels.com guest review
Very convenient to the airport and nearby restaurants; very clean and comfortable rooms. Although next to the airport, the room was quiet. We will definitely stay here again.Genuine Hotels.com guest review
"hoitel near casino"
it was nice, friendly and very clean.we had dinner at Hugos ,played a bit in the casino then came back to hotel for a good nights sleepGenuine Expedia guest review
Nice stay, but front desk was not very friendly.Genuine Hotels.com guest review
First off, I will never book another stay through hotels.com. They allowed me to book a smoking room at what I later found out was a smoke free hotel. There was no complimentary breakfast. The smoke alarm went off on 3 different occasions, once prompting us to exit the building for no reason at all. This hotel was recommended for a romantic Valentine's […] Day getaway, but was filled with kids (even filling the hot tub until 11pm each night). They do not provide shuttle service to area attractions such as the movie theatre and outlet mall up the street. Only to the airport miles away, the train station and the casino next door. I also wouldn't recommend this hotel to young "ethnic" couples looking to get away for a romantic tryst. The constant staring from other guests made us very uncomfortable. Read moreGenuine Hotels.com guest review
We stayed here for a night at the casino which is next door to the hotel. Had it not been snowing it would of been a minute walk! The hotel is nice and the staff was friendly. We called down to the front desk to have a cab ordered for us to go to dinner when we got down it was waiting. I would recommend this hotel and stay there again!Genuine Hotels.com guest review
"Pleasant stay near Ohare"
We arrive at 1 pm on a Monday and we were surprised that lunch close at 1 pm. Hotel is clean, room is comfortable and clean. Free wifi and shuttle service is a plus. Front desk employees employees were helpful and courteous with one exception.Genuine Expedia guest review
"Great location, great price and super clean"
I love this hotel! It's at a great location! I'm from chicago and I come here to sometimes just to get away from the busy life style that the city life has. Great restaurants the casino is right next door there is ever bars and movie theater around there. The only thing I wish they would do is get new comforters. Don't get me wrong they are still very […] clean and cute but after so many washes ( which they do I smell the bleach) the inside bundles up. But it's not a downfall which would make me go else where. I'm very picky about hotels and if they Are clean and comfy. So stay here if u want a great price and super clean!!!!!! Read moreGenuine Expedia guest review
"A Nice Place To Stay"
Nice, clean hotel. The room was great. The staff was very friendly and also helpful. If we ever need a hotel in the area we will probably stay here again.Genuine Hotels.com guest review
Was really surprised with overall cleanliness on our room. Very polite and helpful staff. In a walking distance from casino. Definitely worth it!Genuine Hotels.com guest review
We had reserved 2 rooms to stay before our trip and again when our flight was scheduled to arrive very late. We ended up not getting in until 4am, they gave us late check out and were so pleasant to our group of six weary travelers. Then we ended up stranded as we could not drive home to Mich due to weather conditions for 3 more nights. They gave us […] a stranded travelers rate which was very fair and everyone we have had contact with at the hotel has been very pleasant. Read moreGenuine Hotels.com guest review
"We simply love this hotel!!"
We have stayed in this hotel several times on our frequent trips to Chicago to visit family. It is always a pleasurable experience. It is first rate as stated above. The only criticism from this stay would be the crowded conditions in the parking lot lot due to wedding parties. It was difficult finding parking space, particularly in the cold and snowy […] conditions. also, the hotel is difficult to get to from the surrounding expressway system. Read moreGenuine Hotels.com guest review
We have been staying here a few times a year for the past 7 years! We will not stay anywhere else. The staff is extremely friendly, the hotel is very clean,the food is very good! Highly recommend!Genuine Hotels.com guest review
"Nice and clean"
The room was clean and comfortable. Check-in and check-out were fast. One thing is when I tried calling the hotel from airport, although I chose Hilton garden inn, the people from Hampton replied and didn't realize that so I was waiting for the shuttle for long time, eventually took a cab. The people at the hotel told me that there is a mistake in phone […] connections at airport. Overall, it was a great choice staying at the hotel. Read moreGenuine Expedia guest review
Very friendly, helpful staff.Genuine Expedia guest review
It was a perfect place to meet up with friends from Japan that had a 6 hour layover. shuttles to /from airport was sooooooo much easier than navigating Ohare Airport congestion and having the pool for the kids was the best! Staff was wonderful, informative and lovely. I didnt feel the stressors of the season or weather at all!Genuine Hotels.com guest review
"Nice hotel, clean and comfortable"
This was a business trip. I booked two rooms at this hotel. My boss traveled from Holland and enjoyed his stay. the rooms were very comfortable and the restaurant's food was excellent (their staff at the restaurant were nice)Genuine Hotels.com guest review
I really enjoyed my stay. The only complaint I have, the breakfast buffet was a little over priced. Otherwise, great room, friendly staff, very quiet and close to the airport. I would stay there again.Genuine Hotels.com guest review
"Pefect Location, Near the O'Hare"
Comfortable room, Nice lobby, Very relaxing. Service was great!Genuine Hotels.com guest review
for the most part not bad..enjoyed the beverage area as you come in you can have hot chocolate, tea, coffee...etc. I am not opposed to animals staying in a hotel, but what I am opposed to is when barking dogs in the hall wake us up not just one night but for both of our nights stays. The cleaning staff is also very noisy when in the halls, and our room […] sounded like there was water running all during the night...but there was nothing running. I asked prior to going to the casino about the shuttle and was told that they run 24/7. I had my husband drop me off at around midnight on Friday and when I wanted a ride back was told that all shuttles stopped at 2 a.m. husband didnt have phone on cause I told him I wouldnt need him to pick me up..so there I was at 4 a.m. walking back to the hotel by myself..over all my 2 day stay was not good. I found it odd that when I made mgmt. aware of the dogs barking and waking both nights(actually 1 was in the early hours of the morning I had just came in and just feel asleep) we were given a comp for 1 night...both nights went badly not just 1. We will also get to spend more money on dining out while there...not a good time at all at the hotel....sorry Read moreGenuine Expedia guest review
The staff was excellent from the front desk to the restaurant. Nancy, my server in the dining room was truly exceptional as was my food- Chicken Schnitzel, which I would highly recommend. Best of all, after snowing all night I awoke to find one of the Maintenance Staff had scraped the snow and ice off of all my windows!Genuine Expedia guest review
We stayed at this hotel to prepare for an out of the country flight the next day. Our room was clean and comfortable, the hotel was near several entertainment locations (casino, etc), and the shuttle services were excellent. We felt that the shuttle services went beyond our expectations and we would definately use this hotel again.Genuine Hotels.com guest review
"Just what you would expect"
The room was quiet, clean, and in good repair. Service also good and friendly. There's a shuttle to O'Hare, a cab was about $12. Dinner and breakfast were good although nothing special. Only downside is that there is nothing in the vicinity that might be of interest. But for an overnight stop this is a rather pleasant and convenient place.Genuine Hotels.com guest review
"Hilton Garden O'Hare goes overboard"
The staff & facility did everything to make our family reunion Over The Top! Outstanding service from all their staff! Thank you for helping us to make this stay worry free.Genuine Hotels.com guest review
"Generally, it is good!"
This hotel has nothing complain, if you are not too pickyGenuine Hotels.com guest review
"Close to airport and shopping"
Only complaint is noise from airplanes flying over all night. Not unexpected for location but difficult to sleep. Very convenient location.Bring ear plugs for sleeping and all will be well. Great food at casino next door.Genuine Expedia guest review
"Great Hotel and location!"
The hotel was great. I took my daughter and friend to a concert at Allstate Arena, so we grabbed a burger at the hotel restaurant, which we all loved. The hotel was less than 2 miles from the Arena. Only negative thing was while checking in the front desk asked if I wanted a room on a top floor or lower floor. I said that I didn't care, so they gave […] us a room on the 2nd floor, which was fine. We got to the room and my daughter and friend ran to the window to look out. We were looking out at the roof, we could have actually opened the window and walked out onto the roof! Could not see anything other than the roof top. I didn't mind the lower floor, but would have been nice to see something out the window, even if it were just the parking lot would have been better. Or at least if they would have mentioned at the front desk what our view would be, I would have requested a higher room level. Read moreGenuine Expedia guest review
Very nice rooms, staff very helpful. Libby beautiful.Genuine Hotels.com guest review
The hotel was located very close to the airport, it was clean, had a great pool for the kids, friendly and helpful staff. The room was perfect, beds comfy. The area was easy to get around and very near (next exit) plenty of restaurants, if you didn't want to eat in the hotel, that is. Additionally it was easy to get back to my rental car agency from […] here--great location. I enjoyed my stay very much and will stay there again! Read moreGenuine Expedia guest review
"Enjoyable Stay, Great Price"
My friend and I stayed at the Hilton Garden Inn Chicago/O'Hare for a weekend away. The hotel was clean and comfortable, the staff was friendly and helpful. I would definitely recommend this to others staying in the Rosemont Area.Genuine Hotels.com guest review
THe room was awsome as well as comfortable. Breakfast buffet was a bit expen$ive, $13.95 / person but overall great weekend getawayGenuine Hotels.com guest review
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