I read a lot of poor reviews about this place before we got there. Having said that, Myself and my daughters had a wonderful stay. The rooms were clean and comfortable. We all slept well, and the bathrooms were clean and fully stocked. The clerk at the front desk was very helpful. I would definetly stay again.Genuine Hotels.com guest review
"Clean room but needs overhaul"
Room was clean but the wallpaper was peeling and the rugs were beyond needing replaced. If this was modernized, it would be a winner. Right now you get what you pay for.Genuine Hotels.com guest review
"Toenail clippings on a chair. :-("
Yup, toenail clippings on a chair and under it. Bathroom door had no latch to lock it. "Heated" pool was ok. Not impressed overall.Genuine Expedia guest review
"Great location not great accomodations"
General apperance from curb looks a little run down/outdated. First impression confussing layout outdated color palate. Cluttered lobby area. Narrow stair case no elevator. Restaurant closed and on second floor. Parking lot not enough for rooms people park on the lawn walking through mud! Bedding was worn out. Furniture was falling apart. Bathroom was […] updated on the cheap side. A very high price to pay for the value of the room! It was quiet though. Read moreGenuine Hotels.com guest review
Very clean. However. It got cold and the heat didn't work. The matress was kind of lumpy. Generally, the place is a little run down. The walls are thin, so even in an end unit we heard many conversations. Breakfast was unintersting. Cold cereal, toast and waffles. Out of coffee, no eggs or meat of many kind.Genuine Expedia guest review
Continental breakfast is coffee and pastries, nothing gluten free. Blanket had two old cigarette burns. Granted the room was pet friendly but I still expect to be treated as a guest, with a clean room that doesn't smell of cigarettes..Genuine Hotels.com guest review
I asked to be switched to another room because it smelled . they switched us to another room that smelled. We couldn't wait to checkout. Don't stay there.Genuine Hotels.com guest review
"Close to the outlet shopping"
We just needed a place to stay for the night. It was very dated and someone down the hall got into a big argument and was banging on a door so hard the walls were shaking. I know it was not the hotel's fault but it did make for some interrupted sleep. It is right next to the outlet stores so it is in a great location.Genuine Expedia guest review
The room could have been cleaner, there were cookie crumbs on the exposed box spring that I saw near the headboard, but whatever. It was a comfortable, decent average room.Genuine Hotels.com guest review
mt. Washington valley inn location is great. it has everything i need in a hotel. i did have one issue with them that they would not correct after contacting the front desk 3 times. the wifi in my room did not work and i needed to get some work done on my laptop. other than that issue i would stay at this hotel again and also recommend staying there […] :) Read moreGenuine Hotels.com guest review
"Hotel Stay in North Conway"
It was a very bad experience... The room had a terrible odor, the bedspread had cigarette burns in it (said it was a no smoking room?), and the bed and pillows was like sleeping on rocks. We have had great experiences with booking on Hotels.com.. but this room was for the birds!Genuine Hotels.com guest review
"Good Budget stay"
Overall hotel looks and feels dated, but the beds were new and very comfortable, the pool while dated and needing maintenance was clean. The room had a fridge and microwave as well coffee maker. You can tell the owners are trying to provide a good stay, but need to update the place. overall I would stay there again, considering the prices of other local […] hotels, it is a bargain. Read moreGenuine Hotels.com guest review
"Avoid if possible!"
Hotel is in serious need of renovation. Dirty, dingy, and not a place I would recommend to anyone. Luckily, we were only here one night.Genuine Hotels.com guest review
Didn't have correct reservation info. Stuck me on the 1st floor corner room. Everyone was hanging out by room smoking and getting drunk.Genuine Expedia guest review
"Great location good price"
Great location. Good price. Free breakfast, no wonder, I wouldn't pay for the bad coffee and very slim offerings. Room was comfortable enough; decent AC. Pool was an added bonus. Shower was horrible; barely above warm temp and water pressure was a joke. Room was clean but smelled of cleaning products for some time, until ac circulated air enough to […] diminish smell. Would only stay again if all my other fav. spots were full. Which was why we were there to begin with. Read moreGenuine Hotels.com guest review
"It smelled like urine and the pool hours bad."
The room smelled like urine. And the kids were disappointed because the pool closed so early and opened so late after 9 when the outlets closed there was nothing to do because the pool closed at 9 too so were never got a Chance to go swimming. Also the tv didn't work we needed to get someone to fix it because it would not turn on and there was blood […] on the sheets that were on the bed. The condition of the hotel was gross. Read moreGenuine Expedia guest review
"Nice affordable hotel"
After seeing all the negative reviews I have expected what I paid for. However i was positively surprised. They are in the process of renovation. Room was clean, breakfast one of the beat that i had in sub $100 hotels/motels. Bathroom had brand new tub, faucet and toilet. I had a room in the main building( close to the front desk)Genuine Expedia guest review
"I would not recommend this hotel to anyone."
I would not stay at this hotel again. We had a two night stay and the housekeeping staff failed to make up our room after the first night. When we asked why that happened we were not given a satisfactory reason. The beds were very uncomfortable, the room smelled of mildew, the keys for door locks only worked some of the time with no front desk staff […] during the night to assist. The laundry facilities were broken and there were no towels at the pool. Read moreGenuine Expedia guest review
"3 july 2013"
stay just for 1 day. room was clean and comfortable. location is great for shoppers.Genuine Expedia guest review
"Great place to save over name brand hotels"
We used our stay as a relay point to another event about 20 minutes north in Fryeburg, Maine. The hotel is dated with narrow hallways and doors, the floors creek and even uneven in places. The hotel was very clean, the people I assume we're the owners were a very nice couple who made every effort to make our stay perfect. We were given a room the a/c […] wasn't working in and after the man checked, it was a plug issue they gave us another room. Our room was clean and comfortable with all the things a name brand hotel offers like bed, chairs, tv, desk, closet, towels, bath soap, hand soap, shampoo, conditioner, coffee maker, ice bucket and better than the others with a fridge in every room, big fridge, not just a small cube! etc. we found a great price online with hotels.com and were only using the hotel for a place to sleep. We filled our coolers with ice from the ice machine, never made time to swim in the indoor pool and had plans for breakfast elsewhere so never used their free breakfast which offered bagels, cereal, juice, coffee, pastry, waffles...etc. we were able to walk or drive to local eateries and grocery stores that were close by! If you can get past the dated decor and age of the building you will have a great stay in a service friendly staffed hotel. Read moreGenuine Hotels.com guest review
"Clean and Friendly"
The room was clean, the staff was really helpfull and friendly. Had allitle issue with hot water, but over all I would and will stay there again.its real close to shoppingGenuine Hotels.com guest review
"Not great, but I guess you get what you pay for"
The room was a decent size and had the usual amenities like tv, a/c, phone, etc. The hotel itself is in a good location for nearby shopping, restaurants, and activities. However the bed sheets were clearly not cleaned from the previous customer(s), which was disgusting. Also there was no hot water; not even luke warm, so we couldn't shower. The 'continental […] breakfast' consists of a 2 hr period where you can get toast and coffee. And you can't check out until after 9am. Its unfortunate that they do not provide better service. The place has potential. Read moreGenuine Hotels.com guest review
"Worst Hotel I've Ever Stayed In"
This hotel was horrible. The only heat in the entire hotel was in our actual room. It was warmer outside (approx 40 degrees) then it was in the hallways, the front desk area, or the contential breakfast area. It was so cold in the lobby that the front desk clerk was wearing a winter coat!!! The contential breakfast for normal as far as what was offered, […] however, when I put the milk in my coffee it curtiled so I threw it out. Again, because it was so cold the butter was frozen and we couldn't get it to melt on the toast and there was no microwave to melt it. Will never stay here again. Read moreGenuine Hotels.com guest review
"Great location, awful hotel."
Looks like they stopped performing maintenance at the hotel maybe 30 years ago? We got there and found that the pool and hot tub were closed for "renovations" (which we did eventually find on the hotels.com website) but it was obviously just closed. No renovations have gone on in this hotel for a long long time. The bed was saggy and uncomfortable and […] the room door did not hang straight on the hinges. Even better we did not have not water for the shower the next morning. Read moreGenuine Hotels.com guest review
the room was freezing-58 degrees during am and early pm, the indoor heated pool room with jacuzzi was freezing,the pool was cold, the jacuzzi was hot but debris on the bottom of it and room was dirty, all the corridors and office area were freezing, the continental breakfast was dismal just fruit,one type of danish and they ran out of coffeeGenuine Expedia guest review
"Great for family & pets..."
The cleanest room that accept pets,compare to places we'd been.if you love shopping outlet is just around the corner.Genuine Expedia guest review
Room smelled...pool and general pool area not useable...main reason for selecting this hotel...will not return.Genuine Expedia guest review
we stayed one night and it was ok experience for us.Genuine Expedia guest review
Hotel was in a great location close to shopping and Resturants.. Room was nice a little outdated though. The hotel itself was freezing inside and took awhile for the heat to make the room warm. We had gone to dinner and gotten back around 1030 11 to find that the hotel sign in the parking lot was shut off, the front desk was shut down and locked and […] nobody was around. The back door to let us in wasn't locked or a keyed entry just turned the handle and the door opened. Did not like the feeling of nobody else being there in the building besides us. Never stayed in a hotel like that before. Didn't really feel too safe and probably wouldn't stay there again. Read moreGenuine Hotels.com guest review
"Perfect spot for shopping"
Love the location. Staff was very friendly and helpful. I would stay here again, price was good. Breakfast nothing to write home about. Hotel is old and has some mantenance issues, basically clean but very dated decor (70's yellow tub and toilet).Genuine Hotels.com guest review
"Horror movie pool"
Well... The sheets were clean. The pool looked like something out of a horror movie! Rooms were retro and the bathrooms were... Well... There was water.Genuine Hotels.com guest review
It was okay the alarm clock in the room did not work, nor the TV remote other than that it was fine. close to the outletsGenuine Hotels.com guest review
Room was OK but not great.Genuine Hotels.com guest review
"mount washington projects!"
it was old and it smelled, way too much moneyGenuine Hotels.com guest review
"hotel was in poor condition"
When I first went into our room, it didn't smell very good. The ice machine was broken, the roof over the inside pool had many leaks in it. It wasn't as nice as it was depicted online. The location was the best part about it.Genuine Hotels.com guest review
Great location for North Conway, N.H. and Mt. Washington. This hotel is in need of updating. The microwave did not work, although the refrigerator did.Genuine Hotels.com guest review
"it was great"
i would stay again.Genuine Hotels.com guest review
"reasonable price, close to attractions, etc"
Overall it was good. The ice machine/area was being renovated or replaced so we had to go to the office to get ice which was pretty inconvenient since we had to wait while they checked people in. Other than that, the room was clean, the staff pleasant. The 'continental' breakfast was all carbs........no yogurt or fruit and powdered coffee creamer instead […] of cream or half & half....yuck! Very convenient location on Route 16....we could walk to Settler's Green shops if shopping was what we wanted. 10 mins to the Kanc....... Read moreGenuine Hotels.com guest review
"Good room for the price"
We stayed in the Pinkham Wing and upstairs the room was good. Downstairs by the pool it was noisy and the chlorine odor fom the pool was very strong.Genuine Expedia guest review
"listen to the reviews!!"
I read all of the reviews on here and thought what did i get myself into but figured it was too late i booked it through expedia and they were the only hotel with openings( now i know why) it was outdated which wasnt the problem i wasnt expecting 5 star i was staying one night but we had 3 kids with us and 2 adults..I called for more towels they brought […] me 4 plus the two in the room ( i had 5 people in my room to shower and enjoy the pool and i had 6 towels to work with..i asked for towels for the pool they gave me 2 more! REALLY??..so i made my bf go get more from the front desk but still aggrivating u charge me for each kid the least u can do is give them a towel! we went to the pool..it was FREEZING indoor pool not heated it was HORRIBLE so the kids went in anyways and enjoyed it i went to enjoy the hottub which was luke warm and the jets didnt work!? i was not impressed..as for that the hotel room wasnt bad the beds werent very comfy but the reason i chose this hotel was cause it had a indoor pool which now i wish i had gone to another that had an outdoor pool cause it was just as cold! I read horrible breakfast reviews so brought my own but i went down there to borrow the toaster and it was actually decent for a continental breakfast!( only positive thing i had to say!) Read moreGenuine Expedia guest review
"Room was about 20 years outdated."
Would not stay here again. Room was so old and outdated I did not feel comfortable. King bed sagged in the middle, pillows were very thin, curtains were falling apart. TV was all snow, We went out at night until 10:00 p.m. because I didn't want to spend time in the room. Checked out at 8:30. Breakfast and the area was OK.Genuine Hotels.com guest review
We are not hard to please people. I don't need to stay at the newest, most modern place. I will say that I was not satisfied with the condition of the hotel or the smell in the room. The pool smelled funny and looked like it needed to be balanced, the ice machine was broken and you needed to go to the front desk for ice. The arcade was 2 games located […] in the laundry room. Breakfast was ok- basic, coffee had powdered creamer....... The people were really nice and the room was clean. Location is great- just a walk to the outlets. Read moreGenuine Hotels.com guest review
Being that one of us used to live in the Valley, this place has improved. There is still room for improvement. I questioned how clean our room was exactly. There were items left on the night stands and used soap in the bathroom, this makes me questions how clean the room was.Genuine Expedia guest review
The hotel was is in a very convenience area however there was a lot that I was disappointed in. The pool water was cold, there was no hot water Monday morning and there was only about 6 channel that came in on the TV. With a six year old you need something for them to watch and there were no kid station and half of the channel the volume was not working. […] Will not stay there again. Read moreGenuine Hotels.com guest review
"It's all about the location"
This motel is very old and could use a total renovation BUT the location you can't beat - so it is easy to over look a lot - staff very friendly and very helpful so no complaints - just could use some upgradesGenuine Hotels.com guest review
It is old and needs updating it was a little pricey for the condition of the hotel. It served our purpose for a place to stay. The kids liked the indoor pool it was a life saver because it was raining outside and a little cool.Genuine Hotels.com guest review
"Very close to North Conway outlets 2 min walking"
OK. Perfect for our needs (one day shopping)Genuine Hotels.com guest review
"Great Location, Everything Else Not so Great"
Can't ask for a better location for the price. Continental breakfast was adequate with Dunkin Donuts less than five minutes away. Indoor pool wasn't heated and hot tub was more like a "luke warm" tub. They claim to have a game room... it's scary, stay far away. Central A/C was really controlled by the hotel, not the guests. It was obvious they did "rolling […] balckouts" of the A/C. The romm was so stuffy that I woke up unable to sleep one night. Here's a hint to management... leave the A/C on or don't advertise you have it at all. If you're looking for a cheap place to stay for a night or two... maybe give it a shot any time other then summer. The location is great, but that's really the only redeemable quality of this place. If you can afford it, spend an extra $50 and stay somewhere else. Read moreGenuine Hotels.com guest review
Great for the price. Comfy bed/sheets. Pleasant and helpful staff. There is an odor when you arrive.Genuine Hotels.com guest review
"Easy in easy out everything is close i"
Staff was super very accommodating. Rooms a little outdated but not bad indoor pool and hot tub a plus Less that an hour to sSAnta village and about 15 mum to STory Land. Great local places very big local park with large playground. Yes I would returnGenuine Hotels.com guest review
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