It was okay the alarm clock in the room did not work, nor the TV remote other than that it was fine. close to the outletsGenuine Hotels.com guest review
Room was OK but not great.Genuine Hotels.com guest review
"mount washington projects!"
it was old and it smelled, way too much moneyGenuine Hotels.com guest review
"hotel was in poor condition"
When I first went into our room, it didn't smell very good. The ice machine was broken, the roof over the inside pool had many leaks in it. It wasn't as nice as it was depicted online. The location was the best part about it.Genuine Hotels.com guest review
Great location for North Conway, N.H. and Mt. Washington. This hotel is in need of updating. The microwave did not work, although the refrigerator did.Genuine Hotels.com guest review
"it was great"
i would stay again.Genuine Hotels.com guest review
"reasonable price, close to attractions, etc"
Overall it was good. The ice machine/area was being renovated or replaced so we had to go to the office to get ice which was pretty inconvenient since we had to wait while they checked people in. Other than that, the room was clean, the staff pleasant. The 'continental' breakfast was all carbs........no yogurt or fruit and powdered coffee creamer instead […] of cream or half & half....yuck! Very convenient location on Route 16....we could walk to Settler's Green shops if shopping was what we wanted. 10 mins to the Kanc....... Read moreGenuine Hotels.com guest review
"Good room for the price"
We stayed in the Pinkham Wing and upstairs the room was good. Downstairs by the pool it was noisy and the chlorine odor fom the pool was very strong.Genuine Expedia guest review
"listen to the reviews!!"
I read all of the reviews on here and thought what did i get myself into but figured it was too late i booked it through expedia and they were the only hotel with openings( now i know why) it was outdated which wasnt the problem i wasnt expecting 5 star i was staying one night but we had 3 kids with us and 2 adults..I called for more towels they brought […] me 4 plus the two in the room ( i had 5 people in my room to shower and enjoy the pool and i had 6 towels to work with..i asked for towels for the pool they gave me 2 more! REALLY??..so i made my bf go get more from the front desk but still aggrivating u charge me for each kid the least u can do is give them a towel! we went to the pool..it was FREEZING indoor pool not heated it was HORRIBLE so the kids went in anyways and enjoyed it i went to enjoy the hottub which was luke warm and the jets didnt work!? i was not impressed..as for that the hotel room wasnt bad the beds werent very comfy but the reason i chose this hotel was cause it had a indoor pool which now i wish i had gone to another that had an outdoor pool cause it was just as cold! I read horrible breakfast reviews so brought my own but i went down there to borrow the toaster and it was actually decent for a continental breakfast!( only positive thing i had to say!) Read moreGenuine Expedia guest review
"Room was about 20 years outdated."
Would not stay here again. Room was so old and outdated I did not feel comfortable. King bed sagged in the middle, pillows were very thin, curtains were falling apart. TV was all snow, We went out at night until 10:00 p.m. because I didn't want to spend time in the room. Checked out at 8:30. Breakfast and the area was OK.Genuine Hotels.com guest review
We are not hard to please people. I don't need to stay at the newest, most modern place. I will say that I was not satisfied with the condition of the hotel or the smell in the room. The pool smelled funny and looked like it needed to be balanced, the ice machine was broken and you needed to go to the front desk for ice. The arcade was 2 games located […] in the laundry room. Breakfast was ok- basic, coffee had powdered creamer....... The people were really nice and the room was clean. Location is great- just a walk to the outlets. Read moreGenuine Hotels.com guest review
Being that one of us used to live in the Valley, this place has improved. There is still room for improvement. I questioned how clean our room was exactly. There were items left on the night stands and used soap in the bathroom, this makes me questions how clean the room was.Genuine Expedia guest review
The hotel was is in a very convenience area however there was a lot that I was disappointed in. The pool water was cold, there was no hot water Monday morning and there was only about 6 channel that came in on the TV. With a six year old you need something for them to watch and there were no kid station and half of the channel the volume was not working. […] Will not stay there again. Read moreGenuine Hotels.com guest review
"It's all about the location"
This motel is very old and could use a total renovation BUT the location you can't beat - so it is easy to over look a lot - staff very friendly and very helpful so no complaints - just could use some upgradesGenuine Hotels.com guest review
It is old and needs updating it was a little pricey for the condition of the hotel. It served our purpose for a place to stay. The kids liked the indoor pool it was a life saver because it was raining outside and a little cool.Genuine Hotels.com guest review
"Very close to North Conway outlets 2 min walking"
OK. Perfect for our needs (one day shopping)Genuine Hotels.com guest review
"Great Location, Everything Else Not so Great"
Can't ask for a better location for the price. Continental breakfast was adequate with Dunkin Donuts less than five minutes away. Indoor pool wasn't heated and hot tub was more like a "luke warm" tub. They claim to have a game room... it's scary, stay far away. Central A/C was really controlled by the hotel, not the guests. It was obvious they did "rolling […] balckouts" of the A/C. The romm was so stuffy that I woke up unable to sleep one night. Here's a hint to management... leave the A/C on or don't advertise you have it at all. If you're looking for a cheap place to stay for a night or two... maybe give it a shot any time other then summer. The location is great, but that's really the only redeemable quality of this place. If you can afford it, spend an extra $50 and stay somewhere else. Read moreGenuine Hotels.com guest review
Great for the price. Comfy bed/sheets. Pleasant and helpful staff. There is an odor when you arrive.Genuine Hotels.com guest review
"Easy in easy out everything is close i"
Staff was super very accommodating. Rooms a little outdated but not bad indoor pool and hot tub a plus Less that an hour to sSAnta village and about 15 mum to STory Land. Great local places very big local park with large playground. Yes I would returnGenuine Hotels.com guest review
Location is great for shopping. Pool was ice-cold, not heated as advertised; hot tub was hot first night, cold the next. Clean but in much need of updating.Genuine Hotels.com guest review
hotel's exterior much nicer than interior.....room was very old, scratched furniture and awful odor....location was good , served continental breakfast but wouldn't stay there againGenuine Hotels.com guest review
Our stay was very nice. It is an older hotel with lots of charm and antiques. Staff was very nice and accommodating. Our room was a non smoking room but it smelled like smoke. Pool water was freezing. All in all we had a nice time. Internet was very slow and patchy. Great staff though.Genuine Hotels.com guest review
very nice staff clean rooms nice pool area breakfast was very nice a nice variety to choose from hotel is located in a great location on a the main hwy food and shops close byGenuine Expedia guest review
experience overall was positive but there were some issues that should be addressed...My room had no fridge or microwave and you could only get warm water in the shower...Nor was there an elevator in our building.Probably will look to stay elsewhere when we visit agaiGenuine Hotels.com guest review
The room was clean and comfortable. The bathroom needs to be updated. The faucet kept dripping and the light wouldn't come on all the time. The breakfast was good.Genuine Expedia guest review
"close to shopping center"
Nice time with my familyGenuine Hotels.com guest review
great time!Genuine Hotels.com guest review
"Girls Shopping Weekend"
Location was wonderfully close to shopping. The room was clean, beds uncomfortable, bathroom was old & yucky.Genuine Hotels.com guest review
"Not so pleasant stay in the White Mountains"
Advertised as having pool:it was out of order, hot water took forever to come to room and 3" of standing water in tub(waiting for it to run hot) and doubt of hot water made us not take showers, room needs updating, painting and cleaning woodwork, but the sheets were clean! Advertised as having "only 3 rooms left" and we were 1 of only 2 rooms rented […] that night. No desk clerk:we were informed to call and were given directions to our room(what if I didn't have a cell phone?!)In am The clerk was pleasant and apologized and the lobby was icy cold with a less than memorable continental breakfast and stay experience. Won't go back there. Disappointing to register on-line and think the stay would be enjoyable and it definitely was not. With many other hotels/motels also empty and with special room rates we'll shop around better next time. Not worth what we paid and didn't have time to look around for another room~~ Read moreGenuine Expedia guest review
"Second stay, probably won't be a third"
You get what you pay for I suppose. This is the second year in a row we've stayed here. Between last year and this year it almost seems like a different hotel.Genuine Expedia guest review
Response by Mt. Washington Valley Inn I would like to thank you for taking the time to write your review. I’m sorry to hear the disappointment in your tone regarding your stay. I wish I had a little more information regarding your experience to help us better resolve any issues. I hope that you do choose us again in the future so that we can show you the quality and level of service we stand behind.
"Very poor stay"
Front desk person was rude, pool and hot tub were both freezing, very smoky in a smoke free room, very out dated. Dont go, plain and simple!Genuine Expedia guest review
clean comfortable room at a very modest price. Hotel is very well located. staff friendly and helpful.Genuine Expedia guest review
Response by Mt. Washington Valley Inn Thank you for posting such a positive review regarding your experience at our wonderful Inn. We take pride in not only our accommodation being complimented with a great price and location but also our staff whom we have carefully selected for the professional and friendly qualities they offer to our valued Guests. We appreciate your business and look forward to your next visit.
"comfortable and clean"
The room was clean and comfortable. The Continental Breakfast was filling (with a waffle maker!). The walls are thin, so bring earplugs. Great value for the price, would stay here again for the night!Genuine Hotels.com guest review
"Cold!!!! Don't go in winter........"
COLD!!!!!! The place was very cold... Would NOT recommend going in the winter time. Needed to fill the bath tub with HOT water, keep the shower running with HOT water continuously, fill any container with HOT water and place it in strategic places in the room, and run the hair dryer constantly to heat the room... WOW.... Thank goodness I like camping […] and that I know how to make do with what you got... Unfortunately it was not just my room but the whole wing... The hall way was also very COLD and another guest had the same complaint. Besides that the place is clean and in a great location...... Note: After reading previous reviews... Most of them are still accurate in 2012...... Musty odder, Outdated... I would recommend paying a little more and staying at a place with HEAT... and is updated.... Not sure why this place is not investing in its facilities... It is in a great location.... Maybe revenue is more important that investing in quality... Read moreGenuine Expedia guest review
Response by Mt. Washington Valley Inn We appreciate you taking the time to share with us and other guests about your experience with us. I’m so sorry that you found our temperature unpleasing. I am not completely sure why our Inn was so unusually cold however I can assure you that is not normal. I am looking into that concern and can assure you that moving forward that will be an issue. I would like to invite you to stay with us again so that we can prove to you that we take these issues seriously, your voice is being heard and we value your business. Thank you.
"Not a bad place to stay."
Not bad for the money. The whole place could be up dated. Great location to everything. Our stay was find NO BUGS OR ANY THING LIKE THAT. I would stay here again.Genuine Hotels.com guest review
outdated in need of repairsGenuine Hotels.com guest review
The room was begining to show its age, the TV is really small and dated. (channels available didn't match the guide given) It was clean, and Hotel staff was very pleasant. I had a problem with my key and they fixed it immediately. I think it would be better on the 2nd floor as I could hear the people above me quite easily. All an all nothing to brag […] about, but safe and clean. Read moreGenuine Hotels.com guest review
Cleanliness is not good and the whole place is in desperate need of upgrades. Very low budget accomodations but the staff and owner are friendly.Genuine Hotels.com guest review
"Mt Washington Valley Inn"
Comfortable. Just need a little updating.Genuine Hotels.com guest review
Hotel clean, but VERY dated in bathrooms.. Employees friendly. Stayed at this hotel because they took dogs.Genuine Hotels.com guest review
This hotel was fine for an overnight. But if you are looking for amenities, this hotel is sub par at best. Continental breakfast is VERY small. U get what you pay for for this place.Genuine Hotels.com guest review
"Mt. Washington Inn"
GoodGenuine Expedia guest review
"NH Ok hotel"
Beds were ok, we only needed somewhere to rest for a few hours before continuing our travel so this worked. i would probably go somewhere else if we had stayed longerGenuine Expedia guest review
"Just what I needed"
I needed a hotel close to storyland and this was! it has indoor pool,hot tub, continental breakfast in the morning, if you need no frills place near storyland this is goodGenuine Hotels.com guest review
"Mt. Washington Valley Inn"
This was not as described on the web page, the room was out dated and dirty, the carpet had burn holes in it and the bathroom was filthy...dust hanging from vents in ceiling, hair dryer covered in dirt and dust, hair and who knows what else around base of the toilet. We found dead bugs all along the baseboards and even beetles of some kind crawling […] up the walls. The bathroom door looked like it hadn't been washed in years and the walls were yellow and dirty. We was suppose to stay two nights but only stayed one then checked out and moved to a new location. If it wasn't so late we would have left the first night!! Read moreGenuine Hotels.com guest review
"Mt Washington Inn located outside of N. Conway"
Great location for sites, outdoor activites, eatieries and easy access to highway points North & South. The overall condition of the hotel is very out of date, but clean. If you're looking for a cost effective stay, its an ideal location, but not an Inn that is comfortable enough for resting and relaxation.Genuine Hotels.com guest review
"Mt. Washington Valley Inn stinks, literally"
our room had an odor. good thing we were just there to sleep and it was warm enough out that we could keep the window open all night.Genuine Hotels.com guest review
the place needs some renovations, wall paper falling off walls. overall for a night its fine.Genuine Hotels.com guest review
The shower curtain and rod were on the floor when we checked in our room...the shower temperature was alternately freezing and scalding... the hot tub smelled... the staff seemed annoyed when asked for more towels... skimpy continental breakfast...overall very disappointingGenuine Hotels.com guest review
"Not the Best Place in North Conway"
I would not recomend this place to anyone. There is a totallack of maintenance, hot tub and pool had cold water, continentail breakfest was a joke. The place needs to be cleaned and repaired.Genuine Hotels.com guest review
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