Book online or call:
800-246-8357This call is free. 24 hours a day, 7 days a week
"Okay"Reviewed by a Hotels.com guest on May 5, 2012
our room was in the basement!
"Great Place to Stay on Isla Mujeres"Reviewed by a Hotels.com guest on May 5, 2012
Fabulous Location, Beautiful Garden, Friendly Staff, Decent Rooms, Small Breakfast, Overall Great Value for the price!
"2012 Cacun Trip"Reviewed by a Hotels.com guest on May 5, 2012
This was great place to stay, no screaming sring breakers. This is an adult oriented all inclusive hotel. The food was excenllent, you have to try the rotisserie chicken on the beach!
Reviewed by a Hotels.com guest on May 4, 2012
This guest did not leave a comment.
"Amazing Location"Reviewed by a Hotels.com guest on May 4, 2012
Na Balam got some underserved poor scores. The location happened to be the best location on the island (as far as beaches go), and fairly convenient to excitement of down town. The grounds were spectacular, and for such a reasonable price. Front desk and beach bar staff were not amazing, but not bad either. They could do some training on customer service in order to make it a more magical experience, but all in all, it was acceptable service.
Location.
Situated on a Cancun beach, this casino condo property is close to Playa Las Perlas and Playa Linda.
Features.
Guests at this property have access to a private beach. Imperial Las Perlas has a marina, an outdoor pool, and a children's pool. Complimentary wireless Internet access is available in public areas. This Cancun property has a restaurant and a poolside bar. Guests are offered a complimentary breakfast and reception. For a surcharge, guests receive transportation including an airport shuttle (available on request) and an area shuttle within 5 km as well as a theme park shuttle and a shopping center shuttle. Guest parking is complimentary. The staff can arrange tour/ticket assistance, wedding services, tour assistance, and translation services. Additional amenities include a casino, multilingual staff, and a grocery/convenience store. This is a smoke-free property. This property is self-catering.
Guestrooms.
Imperial Las Perlas has 120 guestrooms. Rooms feature balconies with ocean, beach, or sea views. 34-inch televisions are equipped with satellite channels, free movie channels, and first-run movies. Guestrooms provide dial-up Internet access (surcharge) and direct-dial phones. Beds have signature bedding. Each guestroom has unique furnishings. Accommodations at the 2.5-star property feature kitchenettes with stovetops, refrigerators, and cookware/dishes/utensils. Bathrooms offer showers, hair dryers, and complimentary toiletries. Additional amenities include climate control, minibars, and air conditioning. In addition, amenities available on request include irons/ironing boards and wake-up calls. Turndown service is offered nightly and housekeeping is available. Cribs (infant beds) are available. All guestrooms at Imperial Las Perlas are non-smoking.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Imperial las Perlas has a restaurant serving breakfast, lunch, and dinner. Guests are offered a complimentary buffet breakfast. Room service during limited hours is available.
An outdoor pool and a children's pool are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The Cancun Hotel Zone rests on a slit of land bound by a lagoon and the turquoise waters of the Caribbean Sea. Sunseekers crowd the white-sand beaches. At night, the action moves to the restaurants, clubs, and bars that line Boulevard Kukulcán, the area’s main artery. This road passes by the El Rey ruins, believed to be a king’s tomb.
see all hotels in Cancun"Pictures are NOT accurate"
We just needed a hotel for one night before we left Cancun. Their beach was horrible, full of sea grass, terrible place to go in the ocean. While the size of the room was large, it felt like a fire hazard in the hall way. There was just a seedy nature to the place. It would be better to stay at a nicer hotel that is not on the beach then pick this place […] because of the beach front. Read more
This guest did not leave a comment.
"The Hotel Imperial Las Perlas in Cancun , Mexico."
All apliances in very bad shape or not working inside the room , drains clogs in sink & shower with a terrible smell like a sewer ( ceiling & walls with moho in the bathroom).The bar in the pool area is falling down in pieces and drinks are all bad quality draff .Same small menu everyday in the restaurant with only two same deserts.Friendly staff,but […] poor comfort .Can't enjoy the beach,sorrounding by seaweed all over for miles. truly a nightmare and wasted of money .Shame. Read more
"this hotel sucks!!"
the front desk is useless the cant make keys they dont give you messages is just people standing i wont stay there any more!!
This guest did not leave a comment.
This guest did not leave a comment.
"One night stay"
We only stayed here one night because we were driving. The room was clean but the bathroom light didn't work and nobody seemed to care. We didn't pay very much for the room so it wasn't a big deal. The breakfast over the water was included and was good. The location is good for accessing central town, but near the end of the hotel zone, so could be […] considered out of the way. The beach was good. Overall, a good, safe budget deal, but I would probably not want to stay for more than 3 or 4 days. Read more
This guest did not leave a comment.
"buen lugar"
Cancun es hermoso regresare
This guest did not leave a comment.
"comodo para una estancia corta"
debe mejorar la atencion en recepcion de algunos empleados
This guest did not leave a comment.
"HOTEL EXCELENTE EN COSTO-BENEFICIO"
DUDO QUE HAYA EN CANCUN ALGUN OTRO HOTEL QUE POR UN PRECIO SIMILAR OFREZCA BUENAS INSTALACIONES, UN TRATO CALIDO POR SU PERSONAL Y UN RESTAURANTE CON BUEN SAZON Y A PRECIO RAZONABLE.
This guest did not leave a comment.
"Hotel Imperial las Perlas"
El hotel es comodo, el unico inconveniente es que no cuenta con elevadores, sin embargo es de tres pisos. La ubicación no es de lo mejor ya que se encuentra un poco retirado de los bares y restaurantes, pero es muy comodo para el relax.
Un hotel no muy caro que cumplió con lo que se requería de él.
"Buena relación precio calidad, malas playas"
El hotel está muy bien, y bien ubicado si se quiere estar cerca de la terminal y los puertos, ya que está al inicio de la zona hotelera. Pero si lo que se quiere es contar con una buena playa o bien ubicado de las zonas de restaurantes, no es el adecuado. La playa es muy fea, especialmente el agua. Para entrar al mar hay que viajar a las playas que […] quedan en otra parte de la zona hotelera (ahí sí son excelentes). No tiene internet más que en el lobby del hotel. Tiene heladerita y cocina. Read more
"Imperial las perlas de Cancún. Espantoso!!!"
Nada que ver a las fotos que tienen publicadas en la página internet, muy feo el lugar. La piscina helada y el Restaurant ofrecía solO hamburguesas los refrescos sl precio de la hamburguesa. El lobby sin aire acondicionado. Lo único el botón muy amable y cordial. Es Lo único bueno
This guest did not leave a comment.
La playa del hotel no es linda pero esta bien para el precio, fue muy economico pagar con comida y bebida y valio la pena hacerlo asi, ya que podiamos salir a conocer y volver al hotel a comer bien y barato. Muy buena atencion de toda la gente del hotel. El hotel es viejo y es basico pero suficiente, sin lujos pero bueno para ir en familia y dedicarse […] a recorrer la riviera maya. Read more
"BARATO PERO MUY LIMITADO"
NO CAMBIAN LAS SABANAS YO ESTUVE UNA SEMANA Y NO LAS CAMBIARON , NO TE DAN CONTROL DE AIRE ACONDICIONADO , LOS DESAYUNOS SON MONOTONOS SIEMPRE LO MISMO.
"HOTEL IMPERIAL LAS PERLAS CANCUN"
This guest did not leave a comment.
This guest did not leave a comment.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
