All hotels in Sedona, Arizona, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here2250 West Hwy 89A, Sedona, AZ, 86336, United States of America, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 468 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.3
  • Comfort
    4.4
  • Condition
    4.3
  • Neighborhood
    4.2
4.0 / 5Excellent
"Excellent room, the resort fee= disappointing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Overall, the room and hotel atmosphere was very nice and clean. However, while lounging at the pool with other guests, we discussed our disappointment with the fact that we paid the $21 resort fee, but that did not include access to the spa area without paying additional $15 dollars a day. I personally chose the hotel due to the fact that there was a steam room and assumed it was included in my rate. I could have gone anywhere and had access to a small pool and regular hot tub. The room was very nice and the bathroom was exceptional, our stay was pleasant, but nobody likes getting nickel and dimmed. I value customer service more than most and the resort appeared to do the same, but didn't mind throwing a cost on things that should be included. This was the overall topic many guests we spoke to shared in common.
Genuine Hotels.com guest review
1 night romance trip Sep 29, 2014
Shane
US
2.0 / 5Fair
"Unhappy rouge guests"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Very disappointed. Took husband there for his birthday only to stay in a room in gorgeous Sedona with absolutely NO view. Patio was enclosed with tall green branches. Very dark and depressing. Pool had little to no views. Pictures very misleading on website. Absolutely would not recommend this resort, especially for all the money I spent.
Genuine Expedia guest review
Other trip Sep 28, 2014
unhappy guest
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    1.0
Best part of the stay: the bed .. very comfortable-- room was dark, no outlets, lay out was peculiar. Also, we stayed on first floor no privacy no view .. no .. anything and .. west Sedona is very far removed from main drag .. if you want a place that has yoga.. probably a good fit but over all .. not for us .. 9/22/14
Genuine Hotels.com guest review
2 night trip Sep 18, 2014
A Traveler
US
4.0 / 5Excellent
"Sedona Rouge Resort"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed at the Sedona Rouge on our way to the Grand Canyon . We were charged a resort fee which was a surprise to us . When we asked what we got for it , the desk clerk told us " two bottles of water and if we had two children breakfast for them " I guess no breakfast for the two adults . Aside for that the rooms were spacious , clean and modern. A nice extra is the rooftop deck which was great for watching the sunset or rise over the red rocks of Sedona.
Genuine Expedia guest review
Other trip Sep 21, 2014
Kate
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Overall a great hotel. The Spa facility was also outstanding.
Genuine Hotels.com guest review
2 night trip Sep 16, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very nice place to stay for a night or two. Wonderful staff and nice little amenities like water!
Genuine Hotels.com guest review
1 night trip Sep 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Exceptional stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was centrally located. The entire staff was great and very accommodating. The hotel room and grounds were very clean and comfortable. I will be staying there again when I visit Sedona.
Genuine Hotels.com guest review
5 night trip Aug 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Would stay again in a heartbeat!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The location is a mile or two from the main part of town, but this is good! Its more private and has nice views, especially from the 3rd floor (we stayed on the 2nd floor and they were still good). It started with very friendly staff who offered us cold waters when we arrived. The facility is beautiful! Nice waterfall in the entry area, roof viewing area with a fire pit, and a great little restaurant (Reds) is attached to the property as well. The daily room cleaning was excellent and after dinner, we arrived back to the room and the staff had been back again to turn down the bed (complete with chocolates).... loved the visit here and the friendly staff and amenities. Definitely worth booking!
Genuine Expedia guest review
Other trip Aug 23, 2014
Dave
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Very average hotel. Nice staff, comfortable beds, average decor, so-so restaurant - that serves very expensive cocktails. Better hotels and better value in Sedona.
Genuine Hotels.com guest review
2 night trip Aug 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect Get Away!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We couldn't have asked for a lovelier place to stay. The accommodation were great and the staff was excellent - they could not have been more accommodating!
Genuine Expedia guest review
Other trip Aug 16, 2014
Jan
US
3.0 / 5Good
"Older than expected"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Nice enough stay, staff is super friendly and accommodating. Hotel itself is not in the quietest location, right off the main road. However there's plenty within walking distance, including a great neighborhood to walk in the mornings. There's also a trailhead about a mile away. You're looking for a low key stay, no need to rent a car. Spa is severely overpriced, ended up going to a great spa next door. Biggest surprised was the almost motel-like set up. Rooms are real nice, clean, but the door goes straight to outside which was not expected. Would have rather spent a little more and stayed somewhere farther in the mountains.
Genuine Expedia guest review
Other trip Aug 16, 2014
CMR
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location, helpful & friendly staff. Rooms were clean - restaurant was good.
Genuine Expedia guest review
Other trip Aug 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Sedona"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beautiful place. Clean, nice staff and wonderful view!
Genuine Expedia guest review
Other trip Aug 12, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice decor"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I enjoyed staying at this hotel and would stay again. It was not a luxury hotel however they were above most hotels. The red coloring and nice decor was great. The bed was very comfortable and our shower was large with two types of shower heads. Two people could shower in there if they wanted. I loved that feature. The hotel was in a good location and the food for breakfast was top notch. I looked forward to eating every morning. The hotel had nice touches and you can tell a good decorator had come through and made it really nice with nice details. The hotel staff was amazing and went out of the way to make you feel like you were special. I also used the weight room which was not large but had everything I needed. We had two kids and they enjoyed the hotel. I hope this helps.
Genuine Expedia guest review
Other trip Aug 12, 2014
Angie
US
5.0 / 5Outstanding
"Nice hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Watch the fine print when making reservations. No microwave. Other than that I would give it an excellent rating.
Genuine Expedia guest review
Other trip Aug 11, 2014
A Traveler
US
5.0 / 5Outstanding
"Stunning location, service & quality"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a fabulous hotel - stay there if you can - we loved it!
Genuine Hotels.com guest review
1 night trip Jul 31, 2014
Chloe
US
5.0 / 5Outstanding
"Very nice, comfortable hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff was great, hotel was clean and very comfortable. Loved the patio. Very close to dining and shopping
Genuine Expedia guest review
Other trip Aug 10, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Friendly and knowledgeable staff that went well beyond in letting us know where to go in the area. Very quiet room. Interesting shower tub setup that worked great and was genius. Will plan on staying here again.
Genuine Expedia guest review
Other trip Aug 8, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice hotel. Quiet, even as it sits on the major street or highway in town. Very clean and well adorned rooms. Dining at Red's was good but very expensive for its quality.
Genuine Hotels.com guest review
3 night business trip Jul 31, 2014
Ebere
US
4.0 / 5Excellent
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We loved the hotel, the staff was excellent, and the room very clean and modern. The pool was well kept and we used it frequently. Our room was near the outdoor patio on the third floor which was nice when we wanted to relax and enjoy the early morning or afternoon sun. The only drawback was teenagers running around late at night on this deck making a lot of noise. Might be helpful for the staff to keep an eye on this area more frequently.
Genuine Expedia guest review
Other trip Aug 4, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
After 7 yes we returned. We stayed here when my wife was pregnant and returned on my daughter's 7th birthday.
Genuine Hotels.com guest review
1 night trip Jul 27, 2014
Patrick K
US
5.0 / 5Outstanding
"Sedona Gem"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Loved our overnight stay at the Sedona Rouge. Looking at pictures and exteriors of other nearby resorts, the Sedona Rouge is much more tasteful in appearance, whereas the others are kitschy and over the top in their theming. The Rouge is still southwestern themed, but in a more refined way. Room was updated, clean, stylish, spacious and very comfortable- nice updated. Food and service were excellent and we would definitely stay there again. The only negative was that I parked with my car touching some ant-filled bushes and the ants colonized our car overnight, but no fault of the hotel! Beautiful area- will return.
Genuine Hotels.com guest review
1 night trip Jul 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Very comfortable hotel in Sedona"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We traveled with kids. Our family enjoyed the luxurious beds and nice furnishings. The walk in shower was nice. They gave us coupons for free kids breakfasts in their restaraunt (Reds), which were just as well-portioned as the adult meals, and coupons for free small plates. We left the kids in the room while we enjoyed some wine and apps. Pool was nice. Everyone enjoyed the stay.
Genuine Expedia guest review
Other trip Jul 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Although it is not located at uptown, it is only 5 minutes away. It is right next to a local supermaket and within walking distance from a local breakfast place. I will definitely stay here again
Genuine Expedia guest review
Other trip Jul 28, 2014
april
US
5.0 / 5Outstanding
"Beautiful location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel is nearly right smack dab downtown Sedona. It's within minutes of Main St, and you can drive to secluded locations at night to stargaze, or you can drive near by during the day to catch a hike. Stores are close by, so if you forgot anything, you're really close and don't have to worry.
Genuine Expedia guest review
Other trip Jul 26, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Not sure why, but I expected better. It was ok for an overnight visit.
Genuine Hotels.com guest review
1 night trip Jul 21, 2014
Jeff
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
excellent hotel amenities, such as foyer, water falls, room views and staff. a pleasant reprieve with all staff so calm, informative, listening, such a contrast to people in San Fancisco, New York etc. the small town hospitality was wonderful. thank you
Genuine Hotels.com guest review
1 night trip Jul 18, 2014
donald schehrer
US
4.0 / 5Excellent
"Did the PinkJeep Rides. expensive but worth it"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Staff was very helpful and the Restaurant was good. Didn't use pool or spa but it look great
Genuine Hotels.com guest review
1 night romance trip Jul 21, 2014
Ron
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
I think it's over-priced for the condition of the property. The carpets are worn. The shower in our room #252 spa building was awful. There's a daily resort fee which is exorbitant for the use of the pool and gym. I've stayed there before and thought I'd give it another chance but I probably won't book it again.
Genuine Hotels.com guest review
2 night trip Jul 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Awesome Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfect, everything was wonderful from the front desk, the room, the grounds and the restaurant.
Genuine Hotels.com guest review
2 night trip Jul 14, 2014
Tom
US
5.0 / 5Outstanding
"Amazing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Definitely coming back
Genuine Hotels.com guest review
1 night trip Jul 18, 2014
A Traveler
US
5.0 / 5Outstanding
"nice. quiet and GREEN!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I looked up this hotel along with a bunch of others and they were the cheapest but most importantly the nicest. Nicest meaning that the staff. very polite,genuine people. Nicest too in the sense of luxury. I love all of the bamboo around the property. I have always wanted to get bamboo for my house. Now I have an excuse. Overall a great two days off.
Genuine Expedia guest review
Other trip Jul 20, 2014
David
US
4.0 / 5Excellent
"Beautiful Property - very relaxing!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The rooms were beautiful and the property was really nice. It was like staying at a big resort but in a small town. We really enjoyed our stay.
Genuine Hotels.com guest review
2 night family trip Jul 3, 2014
Jonathan Seckler
US
4.0 / 5Excellent
"Lovely hotel and spa with great spa services."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Our room had a beautiful view of the red rocks and the design of the hotel was such that all the facilities were easy to access. Staff were very helpful and friendly.
Genuine Expedia guest review
Other trip Jul 8, 2014
Nancy
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
It was great!
Genuine Hotels.com guest review
2 night business trip Jul 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Fantastic find!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We went quick getaway to Sedona. We absolutely loved this hotel! Room was great and we were in the first floor, so we had a slider that led out to a little yard. Bringing my dog is definitely an option next time!
Genuine Expedia guest review
Other trip Jul 7, 2014
Mr. Las Vegas
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
Verry beautiful grounds and rooms
Genuine Venere guest review
Other trip Jul 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Fantastic Experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Room was very clean and spacious. Nice views. Made us feel like royalty. Red's restaurant food was excellent; room service was very fast. HVAC worked well; great night of sleep. Looking forward to a return stay.
Genuine Hotels.com guest review
1 night family trip Jul 3, 2014
Ed & Mary
US
4.0 / 5Excellent
"Nice place to stay"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel is nice. It is more like a boutique hotel. The pool is pretty small and the jacuzzi is a nice size. The rooms are nice and spacious. It had a lemon-fresh smell when we checked in. The hotel is well taken care of. Parking is a little limited. The staff seems pretty new so it took a little bit to check in and get everything situated. There are not a lot of kids so I would recommend this for adults and couples. I know the hotel says that the rooms have balconies but they are pretty small compared to what I am used to. I did see a lot of dogs so seems pretty dog friendly. I know the big question is would I stay again and my answer is yes.
Genuine Hotels.com guest review
1 night trip Jun 29, 2014
Michael V
US
4.0 / 5Excellent
"Good Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The Rouge was great for a short stay. We didn't have time to take advantage of the spa, but did see happy people returning from yoga and swimming on the pool. The rooms were nice and the whole place is very clean. A bit out of upper Sedona, but easily accessible.
Genuine Hotels.com guest review
1 night family trip Jun 27, 2014
Matthew
US
5.0 / 5Outstanding
"Beautiful, absolutely beautiful."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is a must if you are trying to relax. It's quite, comfortable, and convenient. We didn't get a chance to experience the spa but next time for sure.
Genuine Hotels.com guest review
2 night trip Jun 24, 2014
BSB
US
5.0 / 5Outstanding
"Excellent hotel could not wish for anything bette."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Booking a hotel on the Internet is like a lottery but with Sedona Rouge we feel we got the winning ticket. Reasonable price very friendly & helpful staff, lovely room and very nice touches.
Genuine Expedia guest review
Other trip Jun 26, 2014
victoria
US
1.0 / 5Poor
"Awful- not a resort"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
I stayed here planning to enjoy a restful night in Sedona. I had to find someone to place an order by the pool. The hotel was loud and pool needed to be refinished. Went upstairs to see view, furniture was stacked and bar was closed, it was 7 at night. Not relaxing- couldn't get out fast enough!
Genuine Expedia guest review
Other trip Jun 25, 2014
A Traveler
US
5.0 / 5Outstanding
"LOVED THIS PLACE!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great all around. I will be going back every time I'm in Sedona.
Genuine Hotels.com guest review
4 night business trip Jun 15, 2014
A Traveler
US
4.0 / 5Excellent
"Delightful stay, comfortable, very nice room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Came to Sedona during the Slide Fire and were cancelled out of our original resort. Scouted options and found Sedona Rouge Hotel & Spa. Found it to be delightful, comfortable, with good service. Not taken with the hotel restaurant, except for breakfast. Pool an jacuzzi were most relaxing in the evening. Delightful stay. Would recommend.
Genuine Expedia guest review
Other trip Jun 1, 2014
Larry
US
5.0 / 5Outstanding
"Sedona during the fires"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Despite the fires in the Sedona area and the air quality and smokey skies we had a great time! The Sedona Rouge is a nice quality property with a few very nice touches. We were given a voucher for a free appetizer from Reds Restaurant both nights. We also had bed turndown service with chocolates and that was quite a nice surprise too. The pool area was very nice and although we did not use it, the next time we are Spa bound!
Genuine Expedia guest review
Other trip May 29, 2014
Marge
US
4.0 / 5Excellent
"Good location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The Sedona rouge was a great location for all the sites we wanted to see on our visit. The room was comfortable and staff very friendly and helpful
Genuine Expedia guest review
Other trip May 22, 2014
A Traveler
US
4.0 / 5Excellent
"Not quite worth the high price"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I cannot say that this hotel disappointed me. They were great and did what a hotel should do. The room was clean and very comfortable, and the staff was amenable to all my requests, which were one in total. My message largely is that there is no way that the price is justified by what I received. My daily rate was high, and after paying an additional resort fee I should have received a resort. This hotel is most assuredly not a resort. I would rate this hotel comparable to a Holiday Inn Express, with a bit better bedding and a masseuse in an adjoining building. For the price, book another hotel. I think you will probably be happy with this hotel but I think you could get better value for a high dollar amount elsewhere.
Genuine Hotels.com guest review
2 night romance trip May 14, 2014
Darin
US
3.0 / 5Good
"Overpriced, picky"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Felt nickel and dimed. E.g. If I'm charged a 'resort fee' which claims to include wifi in the room I'd expect it to be fast, not having to go to the bar to download. Reds was nice to eat in
Genuine Expedia guest review
Other trip May 11, 2014
Simon
US
3.0 / 5Good
"Unexpected expenses."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Embarrassed about all the "added expenses" that were not mentioned in the initial booking. Thought I had paid everything in advance and then they said we owed $20 a night for "resort fees" (which was required) and an additional $200.00 put as a hold on our card in case anything were damaged. Seemed penny pinching for such a supposed upscale facility. Would not stay there again. Otherwise, the staff and facility were just fine.
Genuine Expedia guest review
Other trip May 10, 2014
Shenny
US
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