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The Arden Hotel & Leisure Club - Birmingham 52.44467, -1.72195
Coventry Road, Bickenhill, Birmingham, B92 0EH United Kingdom
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Guest review summary
- 3.4 Average rating: All Trip Types
- 53% Recommended
- 15 Reviews
- 3.5 Hotel Service
- 3.3 Room Comfort
- 3.4 Hotel Condition
- 3.6 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (15) | 3.4 |
| Business | (7) | 3.3 |
| Romance | (0) | 0 |
| Family | (0) | 0 |
| With Friends | (0) | 0 |
| All Others | (8) | 3.5 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- Airport transportation (surcharge)
- Arcade/game room
- Breakfast available (surcharge)
- Complimentary newspapers in lobby
- Fitness facilities
- Health club
- Internet access in public areas - dial-up
- Laundry facilities
- Parking (free)
- Room service (limited hours)
- Sauna
- Security guard
- Shoe shine
- Spa services on site
- Steam room
- Wedding services
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Banquet facilities
- Business services
- Conference room(s)
- Dry cleaning/laundry service
- Exhibit space
- Meeting rooms (small groups)
Accessibility Features
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Rooms (all rooms include)
- Blackout drapes/curtains
- Cable/satellite television channels
- Coffee/tea maker
- Cribs (infant beds) available
- Dial-up Internet access
- Direct-dial phone
- Electronic/magnetic keys
- Extra towels/bedding in room
- Hair dryer
- Housekeeping
- Iron/ironing board (on request)
- Makeup/shaving mirror
- Pay movies
- Premium television channel(s)
- Private bathroom
- Satellite television service
- Sewing kit
- Smoking permitted
- Trouser press
- Wake-up calls
- Welcome amenities
- Window opens
General
- Air-conditioned public areas;
- Ballroom(s);
- Bar/lounge;
- Elevator/lift;
- Patio;
- Picnic area;
- Pool table;
- Restaurant(s) in hotel;
- Suitable for children;
- Swimming pool - indoor;
- Television in lobby
| Check-in time is | 1 PM |
| Check-out time is | 11 AM |
| Pets considered |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Dining
The Arden Hotel & Leisure Club has a restaurant on site. Room service during limited hours is available.
Recreation
The recreational activities listed below are available either on site or nearby; fees may apply.
- Aerobics nearby
- Golf - driving range nearby
- Golfing nearby
- Golf - miniature nearby
- Horse riding/rental nearby
- Ice skating nearby
- Motor boating nearby
- Playground nearby
- Racquetball/squash nearby
- Swimming on site
- Tennis nearby
- Water skiing nearby
Guestrooms Guestrooms
Superior Double
One queen bed. Simple décor in cream with warm coloured fabrics. Satellite television with pay movie channels, direct-dial phone, coffee and tea making facilities, Internet connection, trouser press, and hairdryer.
All rooms include All rooms include- Blackout drapes/curtains
- Cable/satellite television channels
- Coffee/tea maker
- Cribs (infant beds) available
- Dial-up Internet access
- Direct-dial phone
- Electronic/magnetic keys
- Extra towels/bedding in room
- Hair dryer
- Housekeeping
- Iron/ironing board (on request)
- Makeup/shaving mirror
- Pay movies
- Premium television channel(s)
- Private bathroom
- Satellite television service
- Sewing kit
- Smoking permitted
- Trouser press
- Wake-up calls
- Welcome amenities
- Window opens
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Superior Twin
Two twin beds. Simple décor in cream with warm coloured fabrics. Satellite television with pay movie channels, direct-dial phone, coffee and tea making facilities, Internet connection, trouser press, and hairdryer.
All rooms include Accessibility featuresTerms & conditions
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.
Nearby Activities & Points of Interest
0.5 - 1.0 mi
- National Exhibition Centre (NEC) - 1100 yards
- Birmingham Intl. Airport (BHX) - 1300 yards
- NEC Arena - 1400 yards
3.0+ mi
- City Centre Solihull - 3.2 miles
- Blakesley Hall - 4.2 miles
- Birmingham Eco Park - 4.8 miles
- Castle Bromwich Hall Gardens - 5.2 miles
- Birmingham Railway Museum - 5.2 miles
- Sarehole Mill - 5.7 miles
- West Midlands Police Museum - 6.0 miles
- St. Andrew's Stadium - 6.6 miles
- East Midlands Airport (EMA) - 31 miles
- Kidlington Airport - 45 miles
- Oxford Airport (OXF) - 46 miles
- RAF Brize Norton Airport (BZZ) - 48 miles
- Gloucester Gloucestershire Airport (GLO) - 49 miles
Reviews
Filter by:
-
All (15)
- Recommended (8)
- Not recommended (7)
"Not Impressed - 08-09-09"
Reviewed by B of Ireland on Sep 11, 2009
Room very hot, no air con, hotel not impresses I had not booked directly with them, and so would not include a discount on breakfast. My feelings on this is, why then are their rooms available on other sites?
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 1.0 Room Comfort
- 3.0 Room Cleanliness
"Overpriced"
Reviewed by E of Harrogate on Jun 27, 2009
My room backed onto the area where staff seemed to be taking their breaks, it was also the delivery area and I was woken at 6am by the reversing alarm of a lorry, this noise as well as the continuous noise from the motorways made for a very uncomfortable night, no air conditioning in a stiffling room with no fans available. Also braekfast was extra which I think is a rip off
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 2.0 Room Comfort
- 3.0 Room Cleanliness
"Lovely if you don't want to shower"
Reviewed by S of Isle of Wight on Dec 9, 2008
Lovely staff and hotel, food was good but the shower was awful. No water pressure at all so the shower did not function properly you had to stay under a long time to get wet!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"A Good Hotel"
Reviewed by s of manchester on Dec 3, 2008
A good all round hotel - no complaints
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 13, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 3.0 Room Comfort
- 4.0 Room Cleanliness
"Fine for overnight. Everyone was very friendly & helpful"
Reviewed by David Perinch of Mount Holly NJ 08060 on Oct 4, 2007
Hotel elevator not working and seems it has not worked for some time. Soooo they need someone to carry your bags to your room.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 4.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
The following English reviews were posted by Hotels.com guests from other countries
"Good location - but TV services need updating"
Reviewed by R of Newcastle on May 5, 2008
Rooms were reasonable - but the TV channels are very basic with no sports channels available. It was Euro semi-finals night and the match was only on Sky Sports. This was not available in the rooms. This should be addressed ASAP. The hotel meal from the Restaurant was disappointing (on both nights) and did not taste "fresh". Pre-prepared and re-heated!! Overall a decent hotel and reasonable rooms - but nothing special.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 4.0 Room Cleanliness
"Cleaners a bit over zealous"
Reviewed by H of Somerset England on Mar 16, 2008
Excellent location for NEC. would go back again. Cleaning routine needs to be addressed. Room was not ready for our check in time. Maids came in before we had checked out and started strippping beds and tea tray not very well stocked.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Great hotel - nice and near the NEC"
Reviewed by J of Margate on Mar 9, 2008
Stayed here for a couple of nights. It's about 10 minutes walk from the NEC and Birmingham International (rail station - also a link to the airport). Got a petrol station with shop next door. Numerous shops and eating places in the station / NEC, including a couple of bars (Weatherspoons in NEC and another bar in the station that does pizza!). There's leisure facilities (gym, pool, etc) in the hotel, included in price. Didn't use them - should have packed trunks and some gym gear. Room had flat screen TV. Shower (over the bath) nice and powerful. Good sized room. Heating / air con. Double glazed - no noise. Great hotel if you need a room near the NEC and don't mind a walk. If you're needing halls on the other side (Halls 10, 11, etc), allow an extra 20 minutes to get there - NEC is huge! Access to NEC is via the rail station.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Nice but could be better"
Reviewed by C of Huntingdon on Mar 4, 2008
Chose the hotel because of the pool facilities - watch out , it's a leisure club with a small pool and lots of non residents using it. The reception staff are very pleasant but leave a good half hour to check in and out as nothing seems to run smoothly. The room doors do not have a deadlock or chain, neither do they fit well, so the fainthearted may have disturbed sleep. Breakfast is a bit of a free for all - OK if you're a seasenoed hotel stayer but not easy to work out if you are a novice.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Quietly Impressed"
Reviewed by S of Cambridgeshire on Dec 4, 2007
Hotel was very close to the NEC. Both Hotel and room were well presented and clean. Would recommend and use again if we need to stay in Birmingham. Only minus point was receptionists directions, took a while for us to find our room!!!
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
The following foreign language reviews were posted by Hotels.com guests from other countries
"Qualité satisfaisante à proximité de l'aéroport"
Reviewed by B of Grenoble-France on Jul 3, 2008
Hotel isolé en bordure d'autoroute et à 5' en voiture de l'aéroport. Bien équipé, chambres propres et confortables. Gamme de services intéressante.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Trågigt läge - tråkig omgivning"
Reviewed by S of Linköping on Jun 13, 2008
Flygplatshotell av standardsort, men tyvärr krävs taxi til och från flygplatsen. Billigare än andra flygplatshotell, men man måste nog sätta värde på relaxavdelning och sådant för att verkligen ge hotellet högre betyg än 3...
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
"Trågigt läge - tråkig omgivning"
Reviewed by S of Linköping on Jun 13, 2008
Flygplatshotell av standardsort, men tyvärr krävs taxi til och från flygplatsen. Billigare än andra flygplatshotell, men man måste nog sätta värde på relaxavdelning och sådant för att verkligen ge hotellet högre betyg än 3...
Overall Rating
out of value="5"- 3.0 Hotel Service
- 3.0 Hotel Condition
- 3.0 Room Comfort
- 3.0 Room Cleanliness
"Mauvais etat et service generalement faible"
Reviewed by N of Pour le moment, dnas la France on Feb 4, 2008
Systeme de chauffage ne fonctionnait pas malgre plusiuers appels au concierege/service. L'etat de decor etait de mauvaise condition J'etais franchement decu
Overall Rating
out of value="5"- 2.0 Hotel Service
- 1.0 Hotel Condition
- 2.0 Room Comfort
- 2.0 Room Cleanliness
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews