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  • Petit Palace Embassy Serrano
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1 room,  2 adults 
Adults Children
Room 1:

Petit Palace Embassy Serrano - Madrid

40.42684, -3.68756
4 stars
Calle de Serrano, 46, Madrid, 28001 Spain ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $142 $128
available on 06/07/13
Price Match Guarantee
4.0 42 5

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    Petit Palace Embassy Serrano
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    Landmarks near Petit Palace Embassy Serrano

    • Serrano Station Hotels - Madrid 230 yards
    • La Caixa Foundation Hotels - Madrid 240 yards
    • Salamanca - Serrano Hotels - Madrid 280 yards
    • Plaza de Colon Hotels - Madrid 340 yards
    • Teatro Fernan Gomez Hotels - Madrid 370 yards
    • All landmarks in Madrid

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    Overview of Petit Palace Embassy Serrano - Madrid

    Location.
    Petit Palace Embassy Serrano is close to La Caixa Foundation, Prado Museum, and Plaza Mayor. Also nearby are El Retiro Park and Thyssen-Bornemisza Museum.

    Hotel Features.
    Dining options at this business-friendly hotel include a restaurant, a bar/lounge, and a snack bar/deli. Complimentary wireless and wired high-speed Internet access is available in public areas and an Internet point is located on site. This 4-star hotel features business amenities including a 24-hour business center, small meeting rooms, and a technology helpdesk. The staff can provide tour/ticket assistance, wedding services, and event catering. Additional amenities include multilingual staff, laundry facilities, and coffee/tea in the lobby. Guests have complimentary access to a roundtrip airport shuttle at scheduled times.

    Guestrooms.
    The 75 air-conditioned guestrooms at Petit Palace Embassy Serrano include computers and laptop-compatible safes. Complimentary wireless and wired high-speed Internet access is provided. 23-inch LCD televisions are equipped with satellite channels. All accommodations provide desks, safes, and direct-dial phones. Bathrooms offer bathtubs or showers, designer toiletries, makeup/shaving mirrors, and hair dryers. Additional amenities include minibars and complimentary newspapers. In addition, amenities available on request include irons/ironing boards, bathrobes, and extra towels/bedding. Turndown service is offered nightly and housekeeping is available daily.

    Image of Petit Palace Embassy Serrano, Madrid
    4.0 out of 5 Excellent (42 reviews)
    (Neighborhood average 3.9)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Great location, clean affordable and nice service at the desk. by JC  from USA on 04/15/13

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Stay 3 Nights Save 15%

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One Bed
    Complimentary wired and wireless Internet access keeps you connected, and the 23-inch LCD TVs is offered for your entertainment. A minibar is provided. The private bathroom has a bathtub or shower, as well as designer toiletries, a hair dryer, and a makeup/shaving mirror. A safe, a laptop-compatible safe, and a computer are among the conveniences offered.

    Room Details

    • Air conditioning
    • Bathrobes (on request)
    • Bathtub or shower
    • Blackout drapes/curtains
    • Climate control
    • Complimentary newspaper
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Extra towels/bedding
    • Extra towels/bedding in room
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • Individually decorated
    • Individually furnished
    • In-room computer
    • In-room safe
    • In-room safe (laptop compatible)
    • Iron/ironing board (on request)
    • LCD TV
    • Makeup/shaving mirror
    • Minibar
    • Private bathroom
    • Satellite TV service
    • Sewing kit
    • Soundproofed rooms
    • Turndown service
    • Wake-up calls
    • Window opens

    Double Room Free Breakfast

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Double Occupancy
    Complimentary wired and wireless Internet access keeps you connected, and the 23-inch LCD TVs is offered for your entertainment. A minibar is provided. The private bathroom has a bathtub or shower, as well as designer toiletries, a hair dryer, and a makeup/shaving mirror. A safe, a laptop-compatible safe, and a computer are among the conveniences offered.

    Room Details

    • Air conditioning
    • Bathrobes (on request)
    • Bathtub or shower
    • Blackout drapes/curtains
    • Climate control
    • Complimentary newspaper
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Extra towels/bedding
    • Extra towels/bedding in room
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • Individually decorated
    • Individually furnished
    • In-room computer
    • In-room safe
    • In-room safe (laptop compatible)
    • Iron/ironing board (on request)
    • LCD TV
    • Makeup/shaving mirror
    • Minibar
    • Private bathroom
    • Satellite TV service
    • Sewing kit
    • Soundproofed rooms
    • Turndown service
    • Wake-up calls
    • Window opens

    Family/Quadruple room

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
      or
    • Two Twin Beds
      or
    • Two Beds
    This room measures 291 square feet (27 square meters). Complimentary wired and wireless Internet access keeps you connected, and the 23-inch LCD TVs is offered for your entertainment. A minibar is provided. The private bathroom has a bathtub or shower, as well as designer toiletries, a hair dryer, and a makeup/shaving mirror. A safe, a laptop-compatible safe, and a computer are among the conveniences offered.


    Room Details

    • Air conditioning
    • Bathrobes (on request)
    • Bathtub or shower
    • Blackout drapes/curtains
    • Climate control
    • Complimentary newspaper
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Extra towels/bedding
    • Extra towels/bedding in room
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • Individually decorated
    • Individually furnished
    • In-room computer
    • In-room safe
    • In-room safe (laptop compatible)
    • Iron/ironing board (on request)
    • LCD TV
    • Makeup/shaving mirror
    • Minibar
    • Private bathroom
    • Satellite TV service
    • Sewing kit
    • Soundproofed rooms
    • Turndown service
    • Wake-up calls
    • Window opens

    Superior

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
      or
    • One Queen Bed
      or
    • Two Twin Beds
    This room measures 247 square feet (23 square meters). Complimentary wired and wireless Internet access keeps you connected, and the 23-inch LCD TVs is offered for your entertainment. A minibar is provided. The private bathroom has a bathtub or shower, as well as designer toiletries, a hair dryer, and a makeup/shaving mirror. A safe, a laptop-compatible safe, and a computer are among the conveniences offered.


    Room Details

    • Air conditioning
    • Bathrobes (on request)
    • Bathtub or shower
    • Blackout drapes/curtains
    • Climate control
    • Complimentary newspaper
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Extra towels/bedding
    • Extra towels/bedding in room
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • Individually decorated
    • Individually furnished
    • In-room computer
    • In-room safe
    • In-room safe (laptop compatible)
    • Iron/ironing board (on request)
    • LCD TV
    • Makeup/shaving mirror
    • Minibar
    • Private bathroom
    • Satellite TV service
    • Sewing kit
    • Soundproofed rooms
    • Turndown service
    • Wake-up calls
    • Window opens

    Standard non refundable early booking

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One Double Bed
      or
    • Two Twin Beds
    This room measures 247 square feet (23 square meters). Complimentary wired and wireless Internet access keeps you connected, and the 23-inch LCD TVs is offered for your entertainment. A minibar is provided. The private bathroom has a bathtub or shower, as well as designer toiletries, a hair dryer, and a makeup/shaving mirror. A safe, a laptop-compatible safe, and a computer are among the conveniences offered.


    Room Details

    • Air conditioning
    • Bathrobes (on request)
    • Bathtub or shower
    • Blackout drapes/curtains
    • Climate control
    • Complimentary newspaper
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Extra towels/bedding
    • Extra towels/bedding in room
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • Individually decorated
    • Individually furnished
    • In-room computer
    • In-room safe
    • In-room safe (laptop compatible)
    • Iron/ironing board (on request)
    • LCD TV
    • Makeup/shaving mirror
    • Minibar
    • Private bathroom
    • Satellite TV service
    • Sewing kit
    • Soundproofed rooms
    • Turndown service
    • Wake-up calls
    • Window opens

    Standard Room

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
      or
    • One Queen Bed
      or
    • Two Twin Beds
    This room measures 247 square feet (23 square meters). Complimentary wired and wireless Internet access keeps you connected, and the 23-inch LCD TVs is offered for your entertainment. A minibar is provided. The private bathroom has a bathtub or shower, as well as designer toiletries, a hair dryer, and a makeup/shaving mirror. A safe, a laptop-compatible safe, and a computer are among the conveniences offered.


    Room Details

    • Air conditioning
    • Bathrobes (on request)
    • Bathtub or shower
    • Blackout drapes/curtains
    • Climate control
    • Complimentary newspaper
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Extra towels/bedding
    • Extra towels/bedding in room
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • Individually decorated
    • Individually furnished
    • In-room computer
    • In-room safe
    • In-room safe (laptop compatible)
    • Iron/ironing board (on request)
    • LCD TV
    • Makeup/shaving mirror
    • Minibar
    • Private bathroom
    • Satellite TV service
    • Sewing kit
    • Soundproofed rooms
    • Turndown service
    • Wake-up calls
    • Window opens

    Triple room

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One Double Bed
      or
    • Two Twin Beds
    This room measures 280 square feet (26 square meters). Complimentary wired and wireless Internet access keeps you connected, and the 23-inch LCD TVs is offered for your entertainment. A minibar is provided. The private bathroom has a bathtub or shower, as well as designer toiletries, a hair dryer, and a makeup/shaving mirror. A safe, a laptop-compatible safe, and a computer are among the conveniences offered.


    Room Details

    • Air conditioning
    • Bathrobes (on request)
    • Bathtub or shower
    • Blackout drapes/curtains
    • Climate control
    • Complimentary newspaper
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Extra towels/bedding
    • Extra towels/bedding in room
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • Individually decorated
    • Individually furnished
    • In-room computer
    • In-room safe
    • In-room safe (laptop compatible)
    • Iron/ironing board (on request)
    • LCD TV
    • Makeup/shaving mirror
    • Minibar
    • Private bathroom
    • Satellite TV service
    • Sewing kit
    • Soundproofed rooms
    • Turndown service
    • Wake-up calls
    • Window opens

    Romantic Package

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One Double Bed
    This room measures 247 square feet (23 square meters). Complimentary wired and wireless Internet access keeps you connected, and the 23-inch LCD TVs is offered for your entertainment. A minibar is provided. The private bathroom has a bathtub or shower, as well as designer toiletries, a hair dryer, and a makeup/shaving mirror. A safe, a laptop-compatible safe, and a computer are among the conveniences offered.


    Room Details

    • Air conditioning
    • Bathrobes (on request)
    • Bathtub or shower
    • Blackout drapes/curtains
    • Climate control
    • Complimentary newspaper
    • Cribs/infant beds (complimentary)
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Extra towels/bedding
    • Extra towels/bedding in room
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • Individually decorated
    • Individually furnished
    • In-room computer
    • In-room safe
    • In-room safe (laptop compatible)
    • Iron/ironing board (on request)
    • LCD TV
    • Makeup/shaving mirror
    • Minibar
    • Private bathroom
    • Satellite TV service
    • Sewing kit
    • Soundproofed rooms
    • Turndown service
    • Wake-up calls
    • Window opens

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

      • No onsite parking is available.

    • Check-in time ends at: midnight
    • Pets allowed
    • Check-in time starts at: 2 PM
    • Check-out time is: noon
    • Pet maximum weight in kg is: 15
    • Maximum number of pets per room: 1
    • American Express
    • Diners Club
    • JCB International
    • MasterCard
    • Visa

    Amenities

    • General
    • 24-hour business center
    • Air-conditioned public areas
    • Bar/lounge
    • Elevator/lift
    • Number of buildings/towers - 1
    • Number of floors - 5
    • Restaurant
    • Suitable for children
    • Television in lobby
    • Total number of rooms - 75
    • See more facilities
      • Babysitting or childcare (surcharge)
      • Computer station
      • Conference center
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Internet point
      • Luggage storage
      • Number of meeting/conference rooms - 2
      • Parking nearby (surcharge)
      • Snack bar/deli
      • Tours/ticket assistance
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Desk
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Hair dryer
    • In-room safe
    • Iron/ironing board (on request)
    • Makeup/shaving mirror
    • Sewing kit
    • Window opens
    • See more room details
      • Air conditioning
      • Bathrobes (on request)
      • Bathtub or shower
      • Climate control
      • Complimentary newspaper
      • Cribs/infant beds (complimentary)
      • Daily housekeeping
      • Designer toiletries
      • Direct-dial phone
      • Extra towels/bedding
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Individually decorated
      • Individually furnished
      • In-room computer
      • In-room safe (laptop compatible)
      • LCD TV
      • Minibar
      • Private bathroom
      • Satellite TV service
      • Soundproofed rooms
      • Turndown service
      • Wake-up calls
    • Services
    • Express check-out
    • Laundry facilities
    • Medical assistance available
    • Multilingual staff
    • Parking nearby
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Tour assistance
    • Use of nearby fitness center (discount)
    • Wedding services
    • View more services
      • Breakfast available (surcharge)
      • Coffee/tea in lobby
      • Complimentary newspapers in lobby
      • Express check-in
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business services
    • Computer rental
    • Dry cleaning/laundry service
    • Event catering
    • Multiple small meeting rooms
    • Technology helpdesk
    • Accessibility Features**
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Hot/cold buffet breakfasts are available for a surcharge and are served each morning in the breakfast room.
    El Invernadero - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Reservations are required. Closed Sunday and Saturday.
    Room service (during limited hours) is available.

    Recreation

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Aerobics nearby
    • Bicycle rentals on site
    • Complimentary bicycles on site
    • Pilates classes/instruction nearby
    • Running track/path nearby
    • Sports center nearby
    • Swimming nearby
    • Yoga classes/instruction nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: EUR 11 per person (approximately)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Check-in information

    Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • No onsite parking is available.

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    Petit Palace Embassy Serrano Salamanca - Serrano

    A short guide to Salamanca - Serrano

    North of the Retiro, Salamanca has always been an affluent neighbourhood. Its grid-like streets and beautiful houses sprang up at the end of the 19th century, escaping from the old city walls. Today, ladies who lunch drop into its spas and designer shops, many of which line the long, sleek Calle Serrano. The National Library and the Museum of Archaeology are close to the Plaza de Colón.

    see all hotels in Madrid

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Estacion de Metro Serrano - 200 yards
    • La Caxia Foundation - 200 yards
    • Plaza de Colon - 300 yards
    • Teatro Fernan Gomez - 400 yards
    • Estacion de Metro Colon - 400 yards
    • Madrid Wax Museum - 400 yards
    • National Archaelogical Museum of Spain - 400 yards
    • National Library - 500 yards
    • Estacion de Metro Velazquez - 500 yards
    • Madrid Recoletos Station - 500 yards

    3.0+ mi

    • Madrid Barajas Airport (MAD) - 6.9 miles
    All hotels in Madrid, Spain
    Reviews
    • All (42)
    • Business (4)
    • Romance (2)
    • Family (4)
    • Friends (1)
    • Other (31)
    4.0 / 5
    Excellent

    Score breakdown (from 42 reviews)

    • 5.0
      (15)
    • 4.0
      (18)
    • 3.0
      (5)
    • 2.0
      (3)
    • 1.0
      (1)

    Average rating for:

    • Cleanliness
      4.2
    • Service
      4.0
    • Comfort
      3.7
    • Condition
      4.0

    Reviews: Overall

    Petit Palace Embassy Serrano - Madrid
    5.0 / 5
    Outstanding
    "Best spot in Serrano"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location, clean affordable and nice service at the desk.
    Genuine Hotels.com guest review
    3 night business trip in Apr 2013
    JC
    US

    Petit Palace Embassy Serrano - Madrid
    2.0 / 5
    Fair

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    Petit Palace Embassy Serrano - Madrid
    2.0 / 5
    Fair
    "Not at all a 4* hotel"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      2.0
    We had the family room, so there was 1 double bed and a stairs leading to 2 twin beds. The beds upstairs were so hot as the heat from the heater could be felt on the floor, making it unbareable for sleeping. We had requested an allergy free room, and the room was not vacuumed, the carpets were dirty and the bed was just uncomfortable. The hotel has […] a great location in Serrano, where there's plenty of nice shops and restaurants, but the quality of the hotel is not a 4*, it barely reaches a 3*. Read more
    Genuine Expedia guest review
    Other trip
    Nov 22, 2012
    Di
    US

    Petit Palace Embassy Serrano - Madrid
    5.0 / 5
    Outstanding
    "Great for family"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excelent location , easy acces to internet ,they borrow to us for free two bikes as part off the service in order to ride and meet the city
    Genuine Expedia guest review
    Other trip
    Jun 30, 2012
    Anguerra
    US

    Petit Palace Embassy Serrano - Madrid
    4.0 / 5
    Excellent
    "Ok"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    Ok! Good hotel, near everything in main street. All main shops are in the same street and also good restaurants. The metro station is pretty close, and also in walking distance to main attractions
    Genuine Expedia guest review
    Other trip
    Jun 17, 2012
    A Traveller
    US

    Petit Palace Embassy Serrano - Madrid
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2012
    A Traveller
    US

    Petit Palace Embassy Serrano - Madrid
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Feb 2012
    A Traveller
    US

    Petit Palace Embassy Serrano - Madrid
    5.0 / 5
    Outstanding
    "best hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    best locatıon en madrıd
    Genuine Expedia guest review
    Other trip
    Jul 27, 2011
    Anguerra
    US

    Petit Palace Embassy Serrano - Madrid
    5.0 / 5
    Outstanding
    "Excellent"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Clean room and bathroom, modern, excellent breakfast included, quality location, walking distance to Catholic church, Retiro park , Metro, restaurants, VIPS store, and Starbucks. Also near to Plaza Colon, Puerta de Alcala, and Plaza de Cibeles.
    Genuine Expedia guest review
    Other trip
    May 26, 2011
    A Traveller
    US

    Petit Palace Embassy Serrano - Madrid
    5.0 / 5
    Outstanding
    "Best Place to stay in Madrid"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    In the golden Mile of Madrid, close to the nicest stores and restaurants in Madrid. Very quiet at night time.
    Genuine Hotels.com guest review
    1 night romance trip in May 2011
    Guido P
    US

    Petit Palace Embassy Serrano - Madrid
    5.0 / 5
    Outstanding
    "Very good location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent location, in a very nice shopping area. Within walking distance of many attractions. Close to La Castellana with many cafes and restaurants. The boutique hotel is beautiful, rooms very modern and very clean. No noise problem. Would defenetively go back.
    Genuine Hotels.com guest review
    2 night trip in Apr 2010
    Eli P
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Petit Palace Embassy Serrano - Madrid
    4.0 / 5
    Excellent
    "Greate location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Good location. Nice room space. Free bicycle to ride on city. Friendly staff.
    Genuine Hotels.com guest review
    3 night family trip in Apr 2013
    Darcio
    GB

    Petit Palace Embassy Serrano - Madrid
    3.0 / 5
    Good
    "ACwas not working"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      3.0
    over all 7out of 10
    Genuine Hotels.com guest review
    2 night trip in Oct 2012
    A Traveller
    IE

    Petit Palace Embassy Serrano - Madrid
    4.0 / 5
    Excellent
    "Good Location, good hotel"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Jun 2012
    Alex
    CA

    Petit Palace Embassy Serrano - Madrid
    4.0 / 5
    Excellent
    "Great area & good value for money"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      5.0
    The location is extremely good. The staff was efficient but not overly friendly. The rooms are clean and fresh. The WiFi is good but the use of a code system for login is a bit of a frustration. Overall a very pleasant hotel in a great area for a very decent rate.
    Genuine Expedia guest review
    Other trip
    May 8, 2012
    Henry
    GB

    Petit Palace Embassy Serrano - Madrid
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Feb 2012
    A Traveller
    IE

    Petit Palace Embassy Serrano - Madrid
    4.0 / 5
    Excellent
    "Love this hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    A wonderful stay with lovely neighborhood , a perfect location where u can reach easily metro station, shops, small supermarket. Also you can watch the football match of the lega espanyol in the coffee shop, although I would prefer a bigger area of coffee shop. Surely recommend it to others .
    Genuine Hotels.com guest review
    5 night trip in Feb 2012
    A Traveller
    IE

    Petit Palace Embassy Serrano - Madrid
    4.0 / 5
    Excellent
    "Good value for prime location"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      2.0
    Petit Palace Embassy is situated right along the main shopping belt. Great if that is what you want to do (like us). Service is good and beyond a mess up due to our "special requests" not being received from hotels.com to them, we did not get our baby cot and other requests. THis is however, a system issue rather than people. Design is modern. Free […] airport transfer is greatly appreciated. Friendly staff makes it a joy to talk to. However, at closer look, you will notice that the rooms are not well maintained. The drainage in the bathroom is poor and can wet the carpet in the main room, certain fittings are loose, there is no lock for the bathroom door, and the door is always slightly ajar due to poor alignment, laptop is good but looks abused, etc, etc. Overall if location is what you need, this is it. Read more
    Genuine Hotels.com guest review
    1 night family trip in Jan 2012
    martho
    SG

    Petit Palace Embassy Serrano - Madrid
    4.0 / 5
    Excellent
    "Generally- Ok;"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Generally- Ok; However there was no complementary transportation to/from airport as advertised; Beds mats were not fixed and moving around creating discomfort. Location of the hotel was a big advantage - walking distance to a great number of places of interest.
    Genuine Expedia guest review
    Other trip
    Dec 29, 2011
    A Traveller
    IE

    Petit Palace Embassy Serrano - Madrid
    3.0 / 5
    Good
    "Petit Palace Embassy in Madrid"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Very convenient hotel vis-a-vis location , very central and close to Museums as well as the main shopping streets with lots of nice small coffe-shops and restaurants.. High teck hotel with most basic needs... though the bed mattress and pillows are not very comfortable.. but that's ok-:)
    Genuine Hotels.com guest review
    3 night trip in Sep 2011
    Hana Na
    IE

    Petit Palace Embassy Serrano - Madrid
    1.0 / 5
    Poor
    "Petit Palace"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      2.0
    the location was brilliant since it was a business trip and all my appts were within walking distance hence why i booked the hotel however I really don't think it was a 4 star at all - the reception area and hallways were fine (exposed brickwork) so looked really good however was most let down by the room itself - I can understand the 4 star rating […] for the services provided and I think it's trying to be modern and trendy but just looked run down and cheap - I would definitely not stay there again or recommend it which is such a shame because the location was perfect Read more
    Genuine Hotels.com guest review
    1 night business trip in Jun 2010
    A Traveller
    GB

    The following reviews were posted by Hotels.com guests from other countries

    Petit Palace Embassy Serrano - Madrid
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    ES

    Petit Palace Embassy Serrano - Madrid
    3.0 / 5
    Good
    "Located on the chic"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    The hotel is perfectly situated on the Salamanca district, perfect for museum-visiting and chic-shopping. It presents itself as a business hotel, but it is more suitable for a weekend getaway in Madrid. WiFi is available everywhere but not very stable, and most rooms do not have enough space for work (desk is very small, with no easy access to electrical […] plugs, etc.)., so work conditions are not ideal. Rooms are equipped with laptops for (light) work and internet surfing mostly. Overall design is modern and clean. Would recommend the hotel (and the chain itself), taking into account the value/price and the service. Read more
    Genuine Hotels.com guest review
    5 night business trip in Jan 2013
    A Traveller
    FR

    Petit Palace Embassy Serrano - Madrid
    4.0 / 5
    Excellent
    "buena ubicación"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    buena
    Genuine Hotels.com guest review
    1 night romance trip in Nov 2012
    A Traveller
    MX

    Petit Palace Embassy Serrano - Madrid
    5.0 / 5
    Outstanding
    "pequeñas las habitaciones para dos personas"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    La estancia estupenda, el sitio genial, en plena zona comercial y cerca de los mejores museos. El problema es que las habitaciones son pequeñas para dos personas y lo mismo para compartir baño. Si se va solo, inmejorable.
    Genuine Hotels.com guest review
    2 night trip in Oct 2012
    A Traveller
    ES

    Petit Palace Embassy Serrano - Madrid
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Oct 5, 2012
    A Traveller
    FR

    Petit Palace Embassy Serrano - Madrid
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Todo muy bien. El unico problemita fue el asiento en la habitacion tenia una mancha grandisima y la cama no tenia mantas.
    Genuine Hotels.com guest review
    Other trip
    Sep 28, 2012
    A Traveller
    ES

    Petit Palace Embassy Serrano - Madrid
    2.0 / 5
    Fair
    "Não voltaria e não recomendaria"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    Ruim! Comprei um pacote " Romantic Offer" que entre as vantagens estavam o late check out, chegando no hotel falaram que desconheciam este item e que não poderiam fazer nada pois o hotel estava lotado ...ou seja, fechei com este hotel imaginando uma coisa e fui surpreendido com outra, o custo benefício 0, com um pouco a mais somente, somente sem o café […] da manhã, teria ficado em um hotel muito melhor nas proximidades. Read more
    Genuine Hotels.com guest review
    2 night trip in Sep 2012
    A Traveller
    BR

    Petit Palace Embassy Serrano - Madrid
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    muy agradable
    Genuine Hotels.com guest review
    6 night family trip in Aug 2012
    bartolome
    ES

    Petit Palace Embassy Serrano - Madrid
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Aug 2012
    A Traveller
    ES

    Petit Palace Embassy Serrano - Madrid
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in Jul 2012
    A Traveller
    ES

    Petit Palace Embassy Serrano - Madrid
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      5.0
    La ubicación espectacular, en pleno centro comercial y tampoco muy lejos de los principales museos. La habitación correcta, aunque las camas pequeñas y el baño con un solo lavabo pese a que la habitación era para dos personas y moderno, sin sitio para dejar las cosas.
    Genuine Hotels.com guest review
    2 night trip with friends in Jun 2012
    A Traveller
    ES

    Petit Palace Embassy Serrano - Madrid
    4.0 / 5
    Excellent
    "very good"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    hotel di disign, molto curato, camere pulite e molto silenziose,servizi come il portatile in camera ed il servizio gratuito di passeggini e bici molto apprezzati. Posizione vicina alla fermata della metro in un quartiere tranquillo. persanale che anche se non parla italiano si impegna a farsi capire e disponibile a esaudire ogni richiesta.
    Genuine Expedia guest review
    Other trip
    Apr 26, 2012
    Massimo
    IT

    Petit Palace Embassy Serrano - Madrid
    4.0 / 5
    Excellent
    "De compras en Madrid"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Me aloje por 2 dias con una amiga. Fue una buena estadía, la habitación cómoda y limpia, con balcón a la calle Serrano. El desayuno sale 16 euros pero nosotros preferimos desayunar afuera, en los alrededores hay varias opciones.
    Genuine Hotels.com guest review
    2 night trip in Apr 2012
    Adriana
    UY

    Petit Palace Embassy Serrano - Madrid
    4.0 / 5
    Excellent
    "Lo mejor, la zona"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Estuve unos días alojada con mi familia en una habitación cuádruple, la cual tenia cama matrimonial y cuchetas en un espacio reducido. El baño tiene puerta de vidrio lo que no da mucha privacidad. A 150 metros esta la parada Serrano del metro. La zona es muy elegante, comercial y poco turistica. Volvería a alojarme en este hotel pero no en una habitación […] familiar. Read more
    Genuine Hotels.com guest review
    4 night trip in Apr 2012
    A Traveller
    UY

    Petit Palace Embassy Serrano - Madrid
    4.0 / 5
    Excellent
    "Muy bien ubicado"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    Las habitaciones son chicas. Pero muy bien ubicado y exelente trato.
    Genuine Hotels.com guest review
    2 night family trip in Jan 2012
    A Traveller
    AR

    Petit Palace Embassy Serrano - Madrid
    4.0 / 5
    Excellent
    "Petit Palace Embassy Serrano"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    La situación del hotel FANTÁSTICA. En la calle Serrano, alrededor de muchísimas tiendas y restaurantes. La habitación en sí no estaba mal, pero, sinceramente, era un poco flojita para ser un 4* (más que nada los muebles que había en ella, que estaban un poco viejos). El personal del hotel fue muy amable en todo momento. Había servicio de ida y recogida […] al aeropuerto gratis. En general, bastante bien. Volvería sin duda a este hotel. Read more
    Genuine Hotels.com guest review
    1 night trip in Nov 2011
    A Traveller
    ES

    Petit Palace Embassy Serrano - Madrid
    4.0 / 5
    Excellent
    "hotel embassy serrano ottima posizione"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    hotel situato nel quartiere più chic di madrid. vicinissimo al metrò, ma anche ai monumenti principali della città
    Genuine Expedia guest review
    Other trip
    Nov 1, 2011
    A Traveller
    IT

    Petit Palace Embassy Serrano - Madrid
    4.0 / 5
    Excellent
    "Petit Palace Embassy MADRID vicino a tutte le attrazioni turistiche da non perdere"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Hotel in ottima posizione logistica, buono il servizio, camera molto ospitale con servizio PC e WIFI, pulizia buona, silenzioso.
    Genuine Expedia guest review
    Other trip
    Sep 5, 2011
    A Traveller
    IT

    Petit Palace Embassy Serrano - Madrid
    3.0 / 5
    Good
    "petit palace embassy"

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    à première vue, la chambre est très moderne mais on s'aperçoit vite que tout a vieilli : les murs, le bureau, la salle de bain. Côté propreté ; lorsque j'ai mis en route le jacuzzi, des cheveux sont sortis des bouches d'arrivée d'eau... L'hotel est très bien situé et pas loin du métro.
    Genuine Hotels.com guest review
    3 night business trip in Aug 2011
    A Traveller
    FR

    Petit Palace Embassy Serrano - Madrid
    5.0 / 5
    Outstanding
    "Gran ubicación y grato hotel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Es un hotel sencillo pero bien puesto. Muy moderno, ubicado inmejorablemente para ir a comprar al Barrio Salamanca.
    Genuine Hotels.com guest review
    1 night trip in Jul 2011
    Gerardo J
    CL

    Petit Palace Embassy Serrano - Madrid
    5.0 / 5
    Outstanding
    "Goede ligging vlak bij metrohalte"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Prima modern hotel
    Genuine Expedia guest review
    Other trip
    May 29, 2010
    A Traveller
    NL

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