All hotels in Portland, Oregon, United States of America
1 room, 2 adults
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1506 NE 2nd Avenue, Portland, OR, 97232, United States of America, ‏‎800-491-6126
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3.6 / 5Good

Score breakdown (from 345 reviews)

Average rating for:

  • Cleanliness
    3.8
  • Service
    4.0
  • Comfort
    3.6
  • Condition
    3.4
  • Neighborhood
    3.6
3.0 / 5Good
"Rose City"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
A very average hotel. Very nice staff. Decent location - close to highway & light rail. Cheapest (cost wise) in the area & they did NOT charge for parking, which can be $10-$20 per day at other hotels in the area.
Genuine Hotels.com guest review
4 night trip Sep 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent value"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Not the fanciest place but clean and the bed was very comfortable. Surprisingly comfortable in fact. The air conditioning was ice cold. For the price, this place is a tremendous value.
Genuine Expedia guest review
Response by Shilo Inn Rose Garden - Oregon
Thank you for being a valued Shilo guest. Sincerely, G. Sorrels-General Manager
Other trip Sep 7, 2014
ernie
US
2.0 / 5Fair
"Don't think about early check in"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    4.0
I arrived at 1pm and there were 3 cars in the lot. The desk clerk said I could not check in until 4pm. When pressed he said maybe 3pm. That night there were maybe 6 cars in the lot and I guessed maybe 8 rooms occupied. It wasn't that rooms were not available he just was totally inflexible.. The next morning I checked into the Crown Plaza across the street at 8:00am and they had no problem with that. My advice, stay at the Crown Plaza.. It's about a thousand times better. The Shilo is old and in need of remodeling.
Genuine Hotels.com guest review
1 night business trip Sep 3, 2014
Robert
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
it was fine. Once we told the front desk about the barking dog it was taken care of right away
Genuine Expedia guest review
Response by Shilo Inn Rose Garden - Oregon
Thank you for your recommendation and for being a valued Shilo guest. Sincerely, G. Sorrels-General Manager
Other trip Sep 3, 2014
A Traveler
US
4.0 / 5Excellent
"Close to downtown Portland"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The Shiloh Inn met our needs during our stay in Portland, OR. Easy access to freeway. Only negative: toilet/shower area too small.
Genuine Expedia guest review
Response by Shilo Inn Rose Garden - Oregon
Thank you for your review. We look forward to serving you again in the future. Sincerely, G. Sorrels-General Manager
Other trip Sep 2, 2014
Roy
US
2.0 / 5Fair
"Horrible customer service, but convenient location"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Upon first walking into the lobby to check in I stood for a good long 2 minutes before the TWO front desk gals even looked up from their computers or stopped their conversation about being sick to even acknolwedge me. I've worked in customer service settings my entire life so I expect to receive at least satisfactory service when being a customer myself, but this was anything but. Other than the rude service, the hotel is decent; no fuss, no frills basic accomodation. Location is right near tram into Pearl district and beyond, so that was a big plus. Otherwise, highly overpriced for what you get and in desperate need for an upgrade! (and new employees)
Genuine Hotels.com guest review
1 night trip with friends Aug 29, 2014
A Traveler
US
3.0 / 5Good
"mixed review"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
This was a great location for us, not far from the highway entrance and easy trip downtown. The staff was great but the room smelled like someone had smoked in it and we spent the next 3 days airing it out. The staff was apologetic, did not have another room to offer so they gave us a discount for out entire stay. There is a lot of food for breakfast but be aware, Portland has new health guidelines so there is no dairy served. Bring our own milk for coffee.
Genuine Expedia guest review
Response by Shilo Inn Rose Garden - Oregon
Thank you for being a valued Shilo guest. Sincerely, G. Sorrels-General Manager
Other trip Aug 30, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nothing fancy. Clean and basic, which is all we needed. Safe neighborhood. Nice staff.
Genuine Hotels.com guest review
1 night trip Aug 26, 2014
AK
US
4.0 / 5Excellent
"Very close to Moda Center (5minute walk)."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Older motel, small rooms, very clean, good staff. If you just want a place to sleep when coming to Portland to see an event at the Moda Center. this is the only inexpensive motel in the immediate area. Decent rooms, good parking, good staff.
Genuine Expedia guest review
Response by Shilo Inn Rose Garden - Oregon
Thank you for your review. Sincerely, G. Sorrels-General Manager
Other trip Aug 30, 2014
Ed
US
4.0 / 5Excellent
"Hotel is close to business and conference stays."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel definitely needs to be completely updated. It was clean, for an old hotel but is so needed a TLC lift. The staff was very nice and works hard. The rooms were clean and the bed was comfortable. It just needs to be remodeled to strive to the Shilo Inn Hotels standards. I felt it was spendy but at least we got us a room when badly needed. Thank you.
Genuine Expedia guest review
Response by Shilo Inn Rose Garden - Oregon
Thank you for choosing Shilo Inns. Sincerely, G. Sorrels-General Manager
Other trip Aug 26, 2014
Joanna
US
4.0 / 5Excellent
"not bad overall."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Rooms were small and the complimentary breakfast is not much. But the staff was great and it was close to loud center.
Genuine Hotels.com guest review
1 night business trip Aug 18, 2014
mark
US
3.0 / 5Good
"Ask for Jason"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Front desk person, Jason, was extremely helpful in providing orientation to Portland, personal recommendations, and tips on getting around--all before we even checked in. The "breakfast" was mediocre at best. No butter for toast, no cream cheese for bagels, cramped space, limited options. The handle fell off the shower in our room. Still, for our purposes, the hotel was fine. The service compensated for some of the weaknesses. Ask for Jason.
Genuine Hotels.com guest review
1 night family trip Aug 21, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel, but beware"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I was very satisfied with this hotel until I went to check out. Because I wanted to pay with cash upon leaving, my rates were different than when I checked in. They charged me a higher price on the weekend because the hotel was booked full. This was not explained to me on check-in & I feel cheated, so make sure to pre-pay for this hotel or you could end up with an unpleasant surprise.
Genuine Hotels.com guest review
3 night trip Aug 13, 2014
Michelle
US
4.0 / 5Excellent
"Great location for quilt convention"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Super location for quilt convention at Convention Center. We easily walked the 5 blocks each morning. The manager, Jason, was especially helpful and friendly. He was always in a good mood and stayed patient with the many customers coming and going. He helped us carry luggage to our 2nd floor room once we found there was no elevator. When the room's hair dryer stopped working, he purchased a new one for our use. The breakfast room was small, but adequate and clean. There were not many food choices, but enough to offer a start to our day.
Genuine Expedia guest review
Other trip Aug 17, 2014
A Traveler
US
4.0 / 5Excellent
"Close to downtown"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We had an excellent experience staying at the Shilo. Jason , the desk clerk , was outstanding. He gave us advice on where to eat and how to take public transport. The room was clean and comfortable. The location is perfect to tour downtown and the price is less than half of a downtown hotel. We plan to stay here again.
Genuine Expedia guest review
Other trip Aug 16, 2014
afb
US
2.0 / 5Fair
"Not that great"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
Check in took 20 minutes. Looks like the place hasn't been updated for about 25 years. Needs upgrades. Price was relatively high for quality of motel.
Genuine Expedia guest review
Response by Shilo Inn Rose Garden - Oregon
Thank you for your review and for being a valued Shilo guest. Sincerely, G. Sorrels-General Manager
Other trip Aug 13, 2014
Mark
US
3.0 / 5Good
"Barking Dog and Slamming Doors"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
This motel is dog friendly, so we had a barking dog next to our room. It barked whenever I put the key into the door. Room doors slam loudly and forcibly enough to shake the building. But at night it was quiet, and I always got a good sleep. Good location. Efficient, competent staff. Breakfast--bagels, English muffins, muffins in cellophane; old apples; juice; hot coffee or tea; packaged oatmeal . . . But I'd go back because it is OK, and it is cheap, relative to the nearby downtown. It is not downtown, but it's walking distance for the hardy and a $10 cab ride for the soft. Light rail and street car nearby. Refrigerator, but no room safe.
Genuine Expedia guest review
Response by Shilo Inn Rose Garden - Oregon
Dear Yuri S, Thank you for your review and for being a valued Shilo guest. We look forward to serving you again in the future. Sincerely, G. Sorrels-General Manager
Other trip Aug 5, 2014
Yuri
US
4.0 / 5Excellent
"Nice place to have a stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This is a pretty Inn in this area, just few minutes walk from the rail station, very easy to go to everywhere in the city. There are not much public facilities in this inn, however the room is big and very comfortable with all necessaries. The breakfast is simple but enough if you don't ask much. Besides, the staff there are also very friendly and enthusiastic have made us very impressive. Averagely, this is a nice place to have a stay.
Genuine Expedia guest review
Response by Shilo Inn Rose Garden - Oregon
Thank you for choosing Shilo Inns. Sincerely, G. Sorrels-General Manager
Other trip Jul 30, 2014
J.C.
US
3.0 / 5Good
"Reasonably priced; but you get what you pay for"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The price was right. One of the lowest mid-level hotels near downtown. 5 minutes from heart of downtown and Lloyd Center. But bed was uncomfortable, the breakfast is a joke, and their 4PM check in policy is unreasonable.
Genuine Expedia guest review
Other trip Jul 27, 2014
John
US
3.0 / 5Good
"Not too bad"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
I only stayed one night after doing the Seattle to Portland bicycle ride (200+ miles in one day), and since all other hotels were booked in the area, my only real complaint is that the room was tiny; and that the bathroom door opened into the bathroom, which leaves no room as the bathroom is epically tiny as well.
Genuine Hotels.com guest review
1 night trip Jul 12, 2014
josh
US
3.0 / 5Good
"Average hotel. You get what you pay for."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Nothing special. But it served our purpose while we are in Portland.
Genuine Expedia guest review
Response by Shilo Inn Rose Garden - Oregon
Thank you for your review and for being a valued Shilo guest. Sincerely, G. Sorrels-General Manager
Other trip Jul 11, 2014
A Traveler
US
3.0 / 5Good
"Dated but functionable."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The room we had was dated but did have microwave and fridge. The bathroom was slightly awkward but we managed. It does smell a bit musty at times, especially if AC not on all the time.
Genuine Hotels.com guest review
4 night business trip Jul 3, 2014
Janice
US
3.0 / 5Good
"Not the Ritz, but comforable"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was not fancy, but it was not terrible either. Good place to stay for a night, sleep and shower. Biggest complaint was that the kitchen was not allowed to have any dairy products. No butter, no cream cheese, no milk. When asked, the person at the front desk stated that this was because of a city ordnance. So we had to go across the street, to the Crown Plaza for breakfast. Other than that... we are not displeased.
Genuine Hotels.com guest review
1 night trip Mar 31, 2014
SR Wright
US
2.0 / 5Fair
"Booked this for out-of-town guests: disappointed."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Guests from Arizona flew in to visit several of our business sites in the Portland area. We booked the Shilo Inn online and assumed because of the name (and high price) that it would be excellent. When we met our guests at the motel, we were shocked at the appearance of the facility, the shady demeanor of the other guests and the frazzled reception desk attendant. We often book sight unseen, but this experience really caught us off-balance.
Genuine Expedia guest review
Other trip Jul 7, 2014
Linda
US
5.0 / 5Outstanding
"Perfect night"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I booked the Shilo Inn in Portland because of the closeness of the CHER concert on the 30th of June. The room had everything we needed, a small refrigerator, a microwave, a comfy bed, enough pillows, and TV with lots of channels. And a great staff. I was able to walk from the Motel to the Moda 6 minutes and following the concert many more people were headed my way back to the Inn. Yes, I recommend the Shilo Inn. Nice place. Great price! But book in advance of your concert at the Rose Garden!!
Genuine Hotels.com guest review
1 night trip Jun 30, 2014
Teri Harpster
US
4.0 / 5Excellent
"walking distance to all we needed"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
We attended a conference at Oregon Conference Center. Shilo was within easy walking distance so we saved on parking at OCC and got some fresh air too. For breakfast variety we just walked across the street to another hotel. For dinner we walked a couple of blocks to Chipotle. Fedex was also within walking distance (just in case). We found all these places driving the first day but walked after that.
Genuine Hotels.com guest review
3 night business trip Jun 21, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Good location, affordable price, nice staffs, clean room..
Genuine Expedia guest review
Response by Shilo Inn Rose Garden - Oregon
Thank you for recognizing our special brand of “Affordable Excellence.” We look forward to serving you again in the future. Sincerely, G. Sorrels-General Manager
Other trip Jun 26, 2014
A Traveler
US
3.0 / 5Good
"Within walking distance to Moda center and Max"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We arrived at 1pm (check in is at 4pm) and were allowed to park our vehicles in the lot while we went downtown on Max. When we arrived back at the hotel at 3pm none of the 3 rooms we had booked were clean yet. There was nowhere for us to wait so the 6 adults and a 3 year old were left to stand in the parking lot until one of the rooms was ready at 4pm. Our rooms were clean and comfortable. The continental breakfast left a lot to be desired - butter or cream cheese for the bagels? For being a Shilo Inn we all felt this property was sub-standard. Guests need to know to book a ground floor unit if needed since there are only stairs to the 2nd floor.
Genuine Expedia guest review
Response by Shilo Inn Rose Garden - Oregon
Thank you for your review and for being a valued Shilo guest. We look forward to your next stay with us. Sincerely, G. Sorrels-General Manager
Other trip Jun 25, 2014
Karen
US
4.0 / 5Excellent
"Good deal"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very basic hotel. My wife wouldn't have liked it but it was fine for me. Cleaning crew locked bathroom door from inside.
Genuine Hotels.com guest review
3 night trip May 5, 2014
Jgaguine
US
3.0 / 5Good
"Better than Adverage"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
The room was nice with updated furnishings, however, IMO was small to be classified as a suite. It was in the outskirts of downtown & required a car .Not much to eat nearby except fast food. Was quite and got a good nights sleep. Not enough (4) pillows for a king bed, old style small tube TV. Breakfast room closes at 9:00 AM so if you sleep in your out of luck? No coffee in lobby. Only hot food was toast, waffles or instant oatmeal. Not a great value for hundred thirty-fivea night IMO. Most likely will look for a better location closer to the downtown.
Genuine Hotels.com guest review
1 night trip Jun 13, 2014
Ray
US
3.0 / 5Good
"Nice hotel easy to walk to colliseum."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The gentleman who worked on Friday afternoon helped us checked in. Hotel needs luggage carts. Continental breakfast doesn't work if you have diabetes. Great restaurant across the street !
Genuine Expedia guest review
Response by Shilo Inn Rose Garden - Oregon
Thank you for choosing Shilo Inns and for your review. We look forward to your next stay with us. Sincerely, G. Sorrels-General Manager
Other trip Jun 10, 2014
cj
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Got a way smaller room than i had booked, but it was decent.
Genuine Expedia guest review
Response by Shilo Inn Rose Garden - Oregon
Thank you for choosing Shilo Inns and for your review. We look forward to our next opportunity to be of service to you. Sincerely, G. Sorrels-General Manager
Other trip Jun 9, 2014
A Traveler
US
3.0 / 5Good
"Some good, some not-so-good"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The good: mostly friendly staff and our room was kept very clean throughout our stay. There was on-site free parking, which was very nice. The not-so-good: this was an older hotel that had a musty smell as another reviewer also mentioned. When we arrived in Portland, there was a e-coli scare with the water and no one said a thing about that to us. We had learned about it from a friend also going to Portland and went back to ask about it; then we got the information. We had also booked a crib several weeks before and the person who checked us in seemed to be unaware of that and thus we got no crib. (They were able to find us one later -- when we asked about it again). If I was on a tight budget, I would stay here again, otherwise, I'd find somewhere else.
Genuine Hotels.com guest review
3 night family trip May 23, 2014
A Traveler
US
3.0 / 5Good
"OK hotel for the location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
I visited friends at nearby hotels that were less clean. The price was too high, breakfast lousy, but if you not expecting to spend time in a room not an issue.
Genuine Expedia guest review
Response by Shilo Inn Rose Garden - Oregon
Thank you for your review and for being a valued Shilo guest. Sincerely, G. Sorrels-General Manager
Other trip May 24, 2014
JASM attendee
US
3.0 / 5Good
"Clean, quiet, and adequate."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Had the strangest experience (in my limited experience) with the staff here. Very informal. One of the desk staff did not have shoes on 50% of the time, couldn't log into the computer system while I was checking in, and was using her personal cell phone. She was new, but it was still a bit bizarre. The other odd thing was that just about every time I left and came back, my key card did not work. Even once after the desk staff re-magnetized it, it did not work on my door. Just made me feel like I was going crazy.
Genuine Expedia guest review
Response by Shilo Inn Rose Garden - Oregon
Thank you for your review and for being a valued Shilo guest. Sincerely, G. Sorrels-General Manager
Other trip May 21, 2014
A Traveler
US
4.0 / 5Excellent
"We are satisfied!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel Staff their very nice people and there was a comfortable space Queen double room. It was a little disappointing not so much the choice of continental breakfast and TV in the room was old style.
Genuine Expedia guest review
Response by Shilo Inn Rose Garden - Oregon
Thank you for your review. We look forward to your next stay. Sincerely, G. Sorrels-General Manager
Other trip May 17, 2014
Pon
US
4.0 / 5Excellent
"Nice place to crash"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Second time staying here on business. No frills clean place to sleep and shower. Close to I-5. Will stay here again next time I'm in Portland on business.
Genuine Expedia guest review
Response by Shilo Inn Rose Garden - Oregon
Thank you for choosing Shilo Inn Rose Garden a second time! We look forward to your next stay. Sincerely, G. Sorrels-General Manager
Other trip May 13, 2014
Matt
US
3.0 / 5Good
"Convenient and decently comfortable"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Overall it was a pleasant experience. For being in central location in Portland it was priced nicely. There was a big game going on at the center but our room was pretty quiet, which was not the xpcase when we stayed at the "Inn at the Convention Center". The biggest issue I had was the size of the bathroom. If you are a larger person, it could be an issue. The space between door and toilet is ridiculously small. You almost have to stand next to the toilet just to shut the door. Not a huge issue but could make someone's life miserable if they are big. Also, the shower was very poor in water pressure. As for location, it's great. Easy walk to public main line going into Pearl and other districts as well as easy drive if you want to take your car. The hotel staff was very nice, the room was clean, the bed comfortable. I would stay again, if needed.
Genuine Hotels.com guest review
1 night trip May 10, 2014
Karin
US
4.0 / 5Excellent
"Shilo"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Was really great. People were awesome, especially Zach. Real clean. Only thing is small bathrooms.
Genuine Expedia guest review
Response by Shilo Inn Rose Garden - Oregon
Thank you for your review and for being a valued Shilo guest. We hope to serve you again in the future. Sincerely, G. Sorrels-General Manager
Other trip May 12, 2014
cody
US
3.0 / 5Good
"Not as good as previous stays"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
I've now stayed here 3 times. The first was wonderful, great night sleep and plenty of items in the hospitality room for breakfast. The 2nd stay was comparable but the breakfast was slightly disappointing. This last stay however was not as nice. Our neighbors were LOUD slamming doors, knocking on doors etc until 4am. Went to the hospitality room for breakfast and there was almost nothing there.
Genuine Hotels.com guest review
1 night trip with friends May 2, 2014
A Traveler
US
3.0 / 5Good
"Extremely basic but functional"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Convenient location to the TriMet station and Convention Center, but will never be mistaken for the Ritz Carlton. The first (non-smoking room) smelled like an ashtray, but the friendly desk clerk switched me to another room without a problem. No problems otherwise.
Genuine Expedia guest review
Response by Shilo Inn Rose Garden - Oregon
Thank you for your review. We hope you will return again soon. Sincerely, G. Sorrels-General Manager
Other trip May 5, 2014
A Traveler
US
1.0 / 5Poor
"rude staff and extremely small rooms"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    5.0
  • Neighborhood
    3.0
Small rooms, rude staff, bad breakfast and right next to a retirement home that require emergency visits from ambulance frequently.
Genuine Hotels.com guest review
1 night business trip Apr 28, 2014
A Traveler
US
3.0 / 5Good
"Affordable hotel in a central location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We were visiting Portland for a few nights and wanted a place to stay that was close enough to downtown to be convenient but without the price tag of actually being downtown. Some of the upholstery in our room seemed a bit old (there were some tears in the desk chair and some worn spots on our comforter), but overall the room still felt clean, safe, and quiet at about half the price of the other hotels in the area. The bed was a bit on the harder side and what you'd expect at this price point - no fluffy mattress pillowtop or fancy pillows, but comfortable enough to sleep well. There's not much to do in the neighborhood itself (unless you're looking to go to a Blazer's game, it's mostly hotels and the convention center) but it never took us more than 10 minutes to drive to wherever we were going downtown. Aaaand, parking is so cheap in Portland that it wasn't too much of a burden to have our car with us. If you can afford it, stay downtown and walk everywhere. But, if you're visiting Portland on a budget, this is an affordable no-frills, but quiet, safe, and convenient location to rest your head.
Genuine Expedia guest review
Other trip May 3, 2014
Hillary
US
2.0 / 5Fair
"Lovely staff, hotel condition not very good"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
Noisy noisy noisy. Each time another room unit door closes, the building shakes. Shower handle was falling off, couldn't get it to go past lukewarm. Bed was jiggly as all heck. Due to paper thin walls, could hear all sorts of banging and knocking while trying to sleep.. That was at 12am. Every time a max transit would go by, felt like an earthquake. That said, the staff were simply lovely and fantastic!
Genuine Expedia guest review
Other trip May 2, 2014
A Traveler
US
4.0 / 5Excellent
"Cost effective hotel very close to DT Portland"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Very friendly and helpful staff in this budget hotel. Able to park car and use public transportation into Portland Downtown. Plenty of fast food, 7-11, chain dinners and Starbucks within blocks of hotel. Easy early checkin with no frills morning coffee and offerings in breakfast room 6-9 am. Very good coffee in breakfast room.
Genuine Expedia guest review
Response by Shilo Inn Rose Garden - Oregon
Thank you for being a valued Shilo guest and for recognizing our special brand of “Affordable Excellence.” Sincerely. G. Sorrels-General Manager
Other trip Apr 19, 2014
Sharon
US
4.0 / 5Excellent
"Breakfast"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Needs to have a better offering for breakfast, like mike for cereal and butter for the toast and maybe a few other offerings!
Genuine Expedia guest review
Response by Shilo Inn Rose Garden - Oregon
Thank you for your review and for being a valued Shilo guest. We look forward to serving you again in the future. Sincerely, G. Sorrels-General Manager
Other trip Apr 11, 2014
A Traveler
US
3.0 / 5Good
"Fairly priced hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
This hotel served it's purpose, really just needed a place for one night for an event the next day. It was clean and for being an older hotel some things were nicely new, or newer, nice shower curtains, products were organic, blow dryer seemed new. But it's still an older hotel, had a smell when we got to the room, we sort of got used to it, and the bed was not the most comfortable, not as firm as most hotels.Breakfast was meak, no protein, not even yogurt but there was oatmeal and pretty good coffee, small room to eat but it was not busy. Room was small, heater was sort of loud. Our window looked at the road, but parking was free.Close to the even we were going to . This was just not the hotels we have had recently, so I think it's just a matter of location for the price, if you are needed to be downtown it will be expensive and I wanted something under $100. So you get what you pay for I guess in the area. Not grossed out but not quite satisfied.Would probably slurg next time and look at pictures more closely too, for type of bedspread, amount of pillows etc.
Genuine Hotels.com guest review
1 night trip Apr 4, 2014
Sue
US
4.0 / 5Excellent
"Close to Convention center."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Staff was great. Very easy walk to Convention Center and max. Room was clean and had everything we needed. Price was about right for the room.
Genuine Expedia guest review
Response by Shilo Inn Rose Garden - Oregon
Thank you for your review and for recognizing our special brand of “Affordable Excellence.” We look forward to serving you again in the future. Sincerely, G. Sorrels-General Manager
Other trip Apr 7, 2014
Shelle
US
4.0 / 5Excellent
"Wonderful stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I thoroughly enjoyed my stay here at the Shilo Inn! Bed was very comfortable, room was spacious and clean, awesome to have a fridge and microwave! It is within walking distance to a lot of restaurants and only a 5 minute walk to the MAX line so perfect location. The shower was very hot, however the water pressure kind of stunk and you had to shimmy around the toilet (and I'm a petite person) to close the door because the bathroom is so small. It didn't really bother me though. Breakfast was OK, I appreciate that they offered something to guests, however they really need to make some improvements. Orange juice, applejuice, nutrigrain bars, oatmeal, muffins, and bagels were offered each day (no biggie...) BUT they didn't offer cream cheese or even milk. So everyone drinking coffee kept looking for milk and everyone eating a bagel all asked "where's the cream cheese?". They did offer small creamers for the coffee and peanut butter or blackberry jam for the bagels, but it would have been nice to have milk and cream cheese. Overall I was very happy with my stay and I'll definately stay here again!
Genuine Hotels.com guest review
4 night business trip Mar 31, 2014
Anna M
US
2.0 / 5Fair
"convenient for convention center events"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
the staff was TERRIBLE. mean, condescending, and manipulative. they made us pay in full upon check-in (never even heard of this before) and acted surprised when we didn't understand the procedure.
Genuine Expedia guest review
Response by Shilo Inn Rose Garden - Oregon
Thank you for your review. I sincerely apologize that your experience did not meet your expectations. I hope that you will give us a future opportunity to earn your confidence. Sincerely, G. Sorrels-General Manager
Other trip Mar 31, 2014
Hillary
US
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