I loved my stay. I would recommend this hotel to anyone. It is close enough to action, but far enough way to avoid the action and relax if you want. Huge rooms, plenty to do. Excellent hotel.Genuine Hotels.com guest review
Hotel rooms are amazing and at a wonderful price. I loved it!Genuine Hotels.com guest review
All was great. Just expect that they don't clean room daily.Genuine Hotels.com guest review
It was ok! The room was decent! I was told it was recently remodeled! But it was definitely outdated! The toilet was very loud! The pools were nice and shaded in the afternoons!! The best part was that it was within walking distance to South Point Casino! But I don't think I would stay there again!Genuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for your comments. We’re very sorry that we were unable to meet all of your expectations during your stay. We hope that you’ll reconsider and stay with us again so that we may have another opportunity to prove why we’re the best place for a Las Vegas vacation.
"LOCATION SOUTH OF THE STRIP EASY ACCESS"
AS ADVERTISED WEEKEND STAY NO PROBLEMS AT ALLGenuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for your recommendation. We hope to see you again soon at The Grandview at Las Vegas.
"I'd skip this one....unless...."
PROS: -Pool & Hot Tub open till Midnight. -Has Washer/Dryer (ONLY REASON I CHOOSE TO STAY HERE) -Security Guards go out of their way to happily help w/ luggage. (No Bell Men; But they DO have bell carts.) -GUESTS all seemed Innocent, VERY Family Oriented & Friendly. CONS: TOO MANY -CONartists walking around in suits; Beware-its a TIMESHARE!!! -NEVER, […] IN MY 33 YEARS OF INTERNATIONAL TRAVEL, HAVE I EXPERIENCED SUCH ROUND ABOUT PROCEEDURES FOR EVERYTHING, LONG CHECK-IN PROCEEDURES, ETC (think days, not minutes or hours). -FOOD: ▪ONLY 1 "Cafe", ▪closes at 11PM, ▪"HORRIBLE" can't come close to describing how terrible the food is, if you are even lucky enough to have them get a simple order correct. (PRO: South Point Casino is next door, walking distance. Food is a little better there.) MY ADVICE: -Stay here if it is 100% free. -Stay here if you are self-conscious about you body in swim wear-You will probably feel like a Victoria's Secret model:)! -Stay here if you want the Las Vegas climate, have never traveled outside the MidWest countryside & are a little worried about a "new environment/culture"-You will feel VERY at home.:) *It is clean & it did feel very safe. *It costs $10/stay to activate your room's safe, WHICH WE ALWAYS USE. However, WE FELT OUR VALUABLES WERE 100+% SAFE & DID NOT USE OUR SAFE 1 TIME HERE-PRO:)! HAPPY TRAVELS:) Read moreGenuine Hotels.com guest review
Response by Grandview at Las Vegas We regret that we did not meet all of your expectations because we strive to provide a great vacation that will inspire a return visit. Guest reviews such as yours are vital in helping us make our resort the perfect Las Vegas vacation destination. We appreciate your feedback and we hope that you will reconsider and visit again so that we may have another opportunity to exceed all of your expectations.
I was very happy with my stay and would definitely return.Genuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you! We’re glad you enjoyed your time with us and we look forward to welcoming you back to The Grandview.
Fun and relaxing!Genuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you! We’re glad to know you enjoyed your time with us and we hope to welcome you back for another relaxing vacation at The Grandview at Las Vegas.
"Quite oasis away from the strip"
The suite was great!. Beautiful décor! Clean & quite. Malls, restaurants & grocery store nearby. My stay was awesome!!Genuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for your recommendation of The Grandview at Las Vegas. We’re happy that you enjoyed our beautiful suites and location and we hope to welcome you back on your next trip to the city.
"Far from the action. Miles from even the strip"
The place is huge. It has 7 buildings. Look like dorms from the outside. Have to pay for everything extra. The rooms are great. Huge like a apartment size. But have to drive at least 9 miles to the strip.Genuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for your review and we’re disappointed that we didn’t meet all of your expectations. Many choose The Grandview as their ideal vacation spot because we offer the best of both worlds, a relaxing vacation while offering close proximity to the excitement of the world famous Las Vegas Strip that is situated less than six miles away. We are also adjacent to the South Point Casino, which features a multitude of dining and entertainment options. We hope that our spacious rooms and friendly service will entice you to return and stay with us again one day.
"Casino across the parking lot"
Excellent. Not a Hotel. Time Share. Full kitchen. Washer & Dryer. Casino, South Point, across the parking lot!Genuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for your recommendation! We’re please that you enjoyed your time with us at The Grandview at Las Vegas and we hope to welcome you back soon.
This is really a deal for what you pay, and the hotel was spectacular. It's a new resort, the suite is a nice size, and it's right across the street from South Point Casino, which has a movie theater, bowling alley and a bunch of restaurants. Our kids really enjoyed the children's pool. I don't know how long the deal will last once the timeshares are […] all sold but for now, it's a fantastic option. Read moreGenuine Hotels.com guest review
Response by Grandview at Las Vegas We love to hear from all our guests, but we especially love it when they tell us they’ve enjoyed their stay! Thank you for taking the time to share and we can’t wait to welcome you back to The Grandview at Las Vegas.
"first time love it.."
we love staying here.we were here for 3nights..i didn't had problems checkin in /out.i would come back again when i came down to las vegas..Genuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for the great review! We are so happy we could provide you with a wonderful vacation and we look forward to welcoming back to The Grandview at Las Vegas.
"No room service"
They didn't clean the room or gave us clean towels the next day, I stayed 2 days, the check in desk personnel were not nice at all plus they held $100 dollars on my credit card after I had paid ahead for the 2 nights, I will never stay there againGenuine Hotels.com guest review
Response by Grandview at Las Vegas We are sorry that we didn’t meet your expectations during your stay. Our resort is a timeshare property and daily housekeeping services are not included. This is noted on our website. The Hotels.com reservation summary states that additional taxes and surcharges may be imposed by the hotel when making a reservation. It is the resort’s policy to request a deposit in the form of a credit card or cash upon arrival. The deposit is policy to cover any potential losses if the room is damaged. This standard policy is noted on our website and many in the travel industry adopt this practice worldwide. We’re sorry that you were disappointed with our service and we hope you have a better travel experience on your next trip to Vegas.
"Close to soccer tournament"
Beautiful room, excellent agents - extremely friendly. Only problem was TV remotes did not work and while there was black out curtains in the living room - only blinds in the bedroom. Blinds were no help against the morning sunGenuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for your recommendation on The Grandview! We’re thankful that you thought our our rooms were beautiful and that we provided excellent service during your vacation. We always want our guests to have the best experience possible so we ask guests to let us know of any issues like a faulty tv remote so that we may address them while they are still at the resort. Thank you again for your comments and we hope to welcome you back so that we may have another opportunity to exceed all of your expectations.
Great suite for the price. The view of the main pool was perfect from Primrose 308A. Would definitely go back.Genuine Hotels.com guest review
Response by Grandview at Las Vegas We’re so glad to read that you enjoyed your stay at Grandview at Las Vegas. Our room amenities make us a sought-after vacation spot. We believe we offer a great value for those seeking lodging in Vegas and we look forward to welcoming you back on your next Vegas vacation.
"One stop all inclusive"
Once you get to the property there's no need to go anywhere for things to do. On site are movie theaters, great restaurants as well as a bowling alley. This is just to name a few. Its somewhat South of the strip but not far at all. Great spot.Genuine Hotels.com guest review
"Fantastic rooms with great rates."
Stayed here do to the strip being over booked do to a convention so we ended up staying here instead. It was a great choice and we will definitely be staying here again. Rooms are great and very spacious. Overall very happy with our stay here.Genuine Hotels.com guest review
"Great place to stay"
The room was huge, like a small apartment. It was clean and comfortable. It is convenient to the strip where my conference was. I will stay here again.Genuine Hotels.com guest review
I was really impressed with the rooms and the family friendly environment that was provided.Genuine Hotels.com guest review
"Quiet and Relaxing and Close Enough to the Strip"
I enjoyed the comfort and quiet relaxing atmosphere of this hotel. I was on a business trip for the first couple days of the trip and really appreciated going to a place where I could choose to relax or take a short trip to the strip to check out the Las Vegas major casinos. Also, the nearby casino provided excellent restaurant choices and was located […] near great outlet shopping center. The cleanliness, comfort, and hotel location are reasons why I would definitely stay again vs. being downtown where you are subject to round the clock noise of the nightlife. Maybe I am getting old but I truly appreciate a good nights sleep! Read moreGenuine Hotels.com guest review
"Nice timeshare property lousy check in process"
When using a 3rd part reservation process I suspected that we would not get Hilton Honors points. What is astounding is that you don't receive points for charges at the property (i.e. restaurant charges). There are two towers, make sure you are on the right elevator. We had an elevator full of guests upset that they were not directed to the correct […] tower and told how to use the proximity cards during check in. Overall the property is well maintained but located on on the extreme north end of the strip. Read moreGenuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for sharing your experience. We’re thankful that you thought our timeshare property is nice but The Grandview at Las Vegas is not a Hilton resort. Developed by Vacation Village Resorts, this property doesn’t accept Hilton Honor points. We hope that our spacious well-appointed rooms will entice you to return to The Grandview the next time you’re in Vegas.
We waited for hours for them to come fix or shower.Genuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for taking the time to post about your experience. We understand that customer service is key to being successful in the travel industry and we clearly dropped the ball. We’re sorry for the issues you had with your shower and hope that our oversized rooms and our many other amenities will entice you to stay with us again.
"Very nice hotel away from the strip"
This was the first time we had stayed at this hotel. It was very nice and the room was huge. It is a few miles south of the main action of the strip but there is a shuttle that takes you from the hotel to the strip if you don't want to drive. The shuttle doesn't run all night but I can't imagine a cab costing that much. The hotel was clean and quiet. […] No restaurants in the hotel but there were some at South Point right next door within walking distance. I would recommend for a weekend or week long stay. We didn't get any timeshare pressure either. Read moreGenuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for the great review. The Grandview at Las Vegas resonates with many travelers due to our location and great room amenities at affordable prices. We’re glad you enjoyed your vacation with us and we look forward to sharing our hospitality with you again the next time you’re in Las Vegas.
Nice and cheap place with good qualityGenuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for sharing your comments. We’re happy you appreciated the value we provide our guests at The Grandview at Las Vegas and look forward to hosting you again on your next trip.
"Not a good stay"
I feel for the amount money that I spent, I should of had a better room. We had problems with the washing machine it flooded the floor. They moped it up with a drity mop which made the room smell. My next trip i will choosing another hotel.Genuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for taking the time to post. We are so sorry for the problems you encountered during your stay. Your comments have been shared with the resort’s General Manager so that he may address these issues with the staff. We hope that you will reconsider and visit us again so that we may prove that we always offer the best service and accommodations in Las Vegas.
"Check out is 10AM."
Check out is 10 AM. Ridiculous! I asked for a late check out and was refused. After a late night, not cool.Genuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for your comment. We’re sorry you were surprised by our check out time. This information is noted on the website so that potential guests are aware of of the policy before booking a reservation. We hope our spacious rooms and many amenities will entice you to return to The Grandview on your next visit to Las Vegas.
"Rooms where beautiful"
It was the best hotel I've been in so far. They really make you feel like a baller. I didn't want to leave. Neither did my wife and friends. We will definitely be back soon!Genuine Hotels.com guest review
Response by Grandview at Las Vegas Thanks for the great review! We’re pleased that you enjoyed our hospitality and we look forward to welcoming you back to The Grandview at Las Vegas Resort on your next vacation.
"Nice place to stay"
Overall it was good. My bedroom AC was too cold because the vents were directly on my bed. Maintenance moved the vents up. The bathroom lighting is too low; had to put my makeup on in the bedroom with blinds open. Bring your own hairdryer; the wall version cuts out frequently requiring you to reset. Annoying. The sofa bed was broken and could not be […] fixed by maintenance; required replacement of sofa - but not available during my stay - and no other room was provided as an option. Hotel wanted to charge extra for rollaway bed even though sofa bed was broken. There was no charge after arguing my point. Key cards get easily de-magnitized by cell phones but no one mentioned that at checkin. No lobby phone on each floor - only available on 1st floor. . At checkin they should tell you this important fact. I got stuck on 10th room unable to get into my room because key card would not work and I was in my bathing suit with no way to contact anyone in the next building for help. Wasted 30 minutes waiting only to be falsely told someone was sent abd left because they said I wasn't there! Turns out the key lock itself had to be completely replaced. I liked the double security doors; entry door then your door. Felt very safe once you can get in your room. :-) no daily maid service; garbage got full really quickly. I liked having a full kitchen. The master bed was very comfortable. TV's in each room is nice. Very nice roomy layout of room. WI-FI is not free. Read moreGenuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for your review of The Grandview at Las Vegas. We are sorry that we didn’t meet all of your expectations but are thankful that overall you enjoyed your stay at the resort. We are continually improving our services and we look forward to welcoming you back one day so that we may share our hospitality with you again.
"The amenities are good but ojt their people."
Poor service.Genuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for your comment. We always want to create an experience that inspires a return visit to our resort and we’re sorry you felt our service was unsatisfactory. We hope to welcome you back so that we may exceed your expectations on your next trip.
Our stay was great! The only problem we had was the fitness room. The equipment needs to be replaced. There were a lot of broken equipment.Genuine Hotels.com guest review
"Good Bargain Away From LV Strip"
This was a good value, suites were large and amenities were pretty good. Really loved the large jetted spa tub in the room. If you're looking for a resort feel away from excitement of the strip this is a good choice. My only complaint is that rooms are outdated and housekeeping never came to clean or replace sheets or towels and pillows were horrible […] to sleep on, 3 tiny pillows that felt like lumpy sponges on a king size bed. You kinda get what you pay for I guess but overall not a bad place to stay if you wanna save money and want peace and quiet. Read moreGenuine Hotels.com guest review
Response by Grandview at Las Vegas We’re sorry that we didn’t meet all of your expectations. The Grandview at Las Vegas is a timeshare resort, not a hotel. Unlike hotels, we offer luxury condominium-style rooms including amenities like jacuzzi tubs and fully appointed kitchens for our guests. Another difference between timeshares and hotels is that guests do not get daily room service. This is standard practice in the timeshare industry. The resort however offers full housekeeping services for a fee upon request. Thank you for recognizing the value we offer and we hope to welcome you back to Las Vegas.
"Comforts of home while on vacation!"
It is wonderful to have a kitchen for snacks and cold drinks, not there long enough to cook, but glad to have the option. I blend morning drinks and it was great to not have to haul my personal blender (which I do do). A private soak in a jacuzzi tub after a long day on my feet was prefect! No chlorine or other people! We even used the washing maching […] one evening just to go home with clean clothes! It is great to feel like we had a "home" to return to after long days out. We also enjoyed not having to walk out into a casino every time we left the facility, but a wonderful casino with late night dining is only a 3 minute walk away! Read moreGenuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for your glowing recommendation of The Grandview at Las Vegas! We are thrilled to know that we exceeded your expectations and were able to provide all of the comforts of home for you while on vacation. We hope that you return soon so that we may share our hospitality with you again.
"bestrooms but losey parking to your room"
i ask for that am disable and handicap but when i got there it didnt matter to these people includeing the supervisor had leave my jean and tshirt in the drawer on the room but after waiting got an naswer that theydidnt find it.so they stole it because it was left in the drawer on the second draw..... this is the best looking room /suite but losey service […] and need to have more concern for guest ....they dont care for handicap ...they main cercen is money......... Read moreGenuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for your review. We’re so sorry for the issues you experienced while staying with us. The Grandview at Las Vegas has a total of 35 ADA standard units. Unfortunately we have no way of knowing what the guest’s specific needs are unless they communicate with the resort directly. We’re sorry that we couldn’t locate your missing items after departure. We’re thankful that you enjoyed other aspects of your trip and we sincerely hope you consider staying with us again in the future. We strive to provide a great vacation for every guest so if you do come back please contact the resort before you arrive so that we may answer all of your questions and reserve the perfect room for you.
"Good hotel experience."
The room was very nice. We stayed at the Grandview because of the hot tub in the room. Bathing together is a must. The check out is 10am instead of 12noon, that puts a damper on sleeping in after staying up all night. The Grandview is 6.5 miles from the strip, but there is an hourly shuttle for 8 bucks per day.Genuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for your review. We’re happy that you enjoyed all of your room amenities, like our big Jacuzzi tubs. We look forward to sharing our hospitality with you again at The Grandview.
Nice hotel. Comfortable bed. Clean with all the extras we needed....full kitchen, laundry inside room, jacuzzi bath and separate living room.Genuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for your recommendation! We’re thrilled that you enjoyed all the comforts of home that we provide and we look forward to welcoming you back to The Grandview at Las Vegas.
Everything was almost perfect except parking.Genuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for your recommendation of The Grandview. We’re sorry that you had an issue with parking at the resort but we’re thankful that overall you enjoyed your stay. We hope you’ll choose our resort again for your next Las Vegas vacation.
We really like staying at the Grandview, the beds are so comfortable and you just feel like home. Very cleanGenuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for your recommendation! We’re happy that we could supply all the comforts of home for you during your vacation. We hope to welcome you back to Las Vegas soon!
room cleaning should improve on all the days that I was at the room never that I saw somebody come into clean it was rent to me as a hotel that's the only thing that I have to say other then that is a great place thank you and have a great dayGenuine Hotels.com guest review
Response by Grandview at Las Vegas We’re sorry we did not live up to all of your expectations, but The Grandview at Las Vegas is a timeshare resort, not a hotel. Unlike hotels, we offer luxury condominium-style rooms including amenities like jacuzzi tubs and fully appointed kitchens for our guests. Another difference between timeshares and hotels is that guests do not get daily housekeeping.. This is standard practice in the timeshare industry and is noted on the resort’s webpage. The resort however offers full housekeeping services for a fee upon request. Thank you commenting and we hope you consider staying with us again.
"Not as great as last trip"
Our room was fine, but friends room was very smoky. The pools were also closed for a day and a half. It was understandable for most of the first day because of the wind, but it took most of the second day to reopen it.Genuine Hotels.com guest review
Nice room and the location was great.Genuine Hotels.com guest review
We spoke to many employees, asking directions, shuttle times, locations, and everyone was extremely helpful, going out of their way to accommodate us. Very personable employees. Our room had everything we needed and was very clean. We would definitely stay here again.Genuine Hotels.com guest review
My wife and I enjoyed our say at the Grand View. And we plant stay there next year for our anniversary again!!Genuine Hotels.com guest review
We had stayed here before and had a good time, this time the weather was rough and they closed the pools which is understandable but did not reopen till the afternoon of the next day? Also the rooms are nice and big but ours smelled like smoke when we turned the a/c on, also check out is at 10am and they would not extend it for an hour without a $150 […] dollar service charge. Probably will not stay here again. Read moreGenuine Hotels.com guest review
"beautiful room with private jacuzzi"
My stay at the GrandView was a wonderful experience for me and my boyfriend, it was a way from home with the feel of luxury and privacy…I would go back there again!! for couples who need a vacation away from your everyday routine this would definitely be the best choice and may i mention the casino across the street with cheap buffet…amazing Hotel The […] Grandview has made memories for me and my boyfriend. Read moreGenuine Hotels.com guest review
It was just the place we needed for our few nights. We loved South Point which was right across the street. Perfect for anyone wanting to be in a quieter area.Genuine Hotels.com guest review
I stayed here for my business trip and I enjoyed it. I will be back for my vacation getawayGenuine Hotels.com guest review
No question it's a nice hotel. In case you run out of food esp at night, you can't buy inside. You have to go across the street in Southpoint hotel.Genuine Hotels.com guest review
Only problem was parking. During the day if was not a problem but a night you can't find any parking at all. We had to park on the opposite side of the whole complex and walk a great distance to our building. I'm disabledso this was not good for me at all. If iI were to stay again I would ask for special arangments for parking due to my disability.Genuine Hotels.com guest review
"Out of the Way Stay"
I have stayed at the Grandview before, it is a nice place, clean, very nice staff, quite. It is out of the way, for most everything. That is both good and bad. The BBQ's need a little maintenance, but grilled the steaks perfectly. We saw lots of people using them. Would stay again and again.Genuine Hotels.com guest review
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