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Reviewed by a Hotels.com guest on Feb 28, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice and Quiet"
Can't beat the price. I paid $150 per night and this room had it all. My wife loved the 2 person jacuzzi tub in the room. Very spacious. However Don't get fooled into listening to timeshare! The desk at check in asked me to join them for a private nice breakfast at 9 and gave me coupon books for discounts and said if I stay for an hour presentation, […] I would get $100. Of course it's timeshare but when I got there, it was just coffee n donuts and they wanted to stay for 2-3 hours. I did not stay but if u do, you get $100. Overall still a good place to stay. Southpoint next door has restaraunts and a buffet also. Casino looks old tho Read moreGenuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for taking the time to write a positive review of your recent stay at The Grandview at Las Vegas. We’re happy that you recognized the value we offer and that you appreciated our accommodations and amenities. Come back soon!
"Fortunate Find"
We chose this location for their large suites with kitchens. We were able to connect two suites so the whole family could stay together. Luckily, this came in very handy when my granddaughter became ill with a stomach virus. Spending 4 days with a sick child in a hotel would have been horrible. The staff was very attentive and brought us new towels […] immediately when needed. They also had several very nice pools, a miniature golf course and games to borrow for the kids. Overall: we will stay there when we have to return for our family off road racing events. Read moreGenuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for your recommendation and we’re happy that you enjoyed your time at The Grandview. We can receive no greater compliment than knowing that our guests will return to stay with us again. We look forward to sharing our hospitality with your family again soon.
"bad customer service"
Go someplace else if you want a non musty room and good customer service. These people will charge you extra to put you in a clean room.Genuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for your review. We’re sorry that you were disappointed during your stay with us. Most of the time we’re quite successful in providing great vacations for our travelers. We hope that you’ll consider returning so that we may have another chance to exceed all of your expectations.
"Great place away from the strip"
Awesome customer service. Very accommodating. Asked for a nice room to spend the weekend with my wife for our anniversary and was glad to help. Good, big, clean rooms with all the amenities available. Bit away from the strip but right next to the freeway so you can get there in 5-10 minutes. Everything was great during our 2 nights of stay. Would definitely […] do this hotel again when I'm in Vegas next time. Read moreGenuine Hotels.com guest review
Response by Grandview at Las Vegas First, Happy Anniversary! We’re honored that you chose to stay with us for such an important occasion. We appreciate you pointing out amenities like our big clean rooms that sets us apart from other vacation spots here in Las Vegas. Thank you for your recommendation and we look forwarding to welcoming you back to The Grandview at Las Vegas.
"Good Hotel"
Loved it!!! The hotel room was like a mini appartment and it was very spacious. They only offer room service apon request but they let you know that on advance. Very good customer service!!Genuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you! We’re happy to know that you enjoyed your accommodations and that we were able to provide all the comforts of home for you while away on vacation.We hope that we can share our hospitality with you again at The Grandview at Las Vegas.
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice property"
This is a nice property for a family stay with well appointed small kitchen and separate bedroom. Would stay again.Genuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for your recommendation. We take pride in the fact that we offer all the comforts of home for our guests and we’re glad to know that you enjoyed our hospitality. We look forward to seeing you again soon at The Grandview.
They did not clean our room While calling front desk to check out, the phone was constantly busy.Genuine Hotels.com guest review
Response by Grandview at Las Vegas We’re sorry we did not live up to your expectations, but The Grandview at Las Vegas Resort is a timeshare resort, not a hotel. Unlike hotels, we offer luxury condominium-style rooms including amenities like jacuzzi tubs and fully appointed kitchens for our guests. Another difference between timeshares and hotels is that guests do not get daily room service. This is standard practice in the timeshare industry. The resort however offers full housekeeping services for a fee upon request. Thank you commenting and we hope you consider staying with us again.
"Cooking is Better Than Eating Out"
The Grandview is a timeshare not a hotel. However, they have representatives that will help you with directions, etc.... On that same note, we asked for directions and were given the wrong ones, they have an internet room with free printing I suggest getting your own directions. The condos are clean, there were a few things not working well: the curtains, […] the TV (they sent a tech and he had it fixed in less than 10 min). We stayed for my daughters volleyball tournament. It was well worth the savings in food having a full service kitchen. We ate healtier and I was able to cook while my daughter showered or got ready for her day. Many others in our group complained about how long it took them to find a take-out place. The Grandview also has a washer and dryer. Overall, I give them a two thumbs up. Read moreGenuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for your positive review. Even though we didn’t meet all of your expectations, we’re thankful to know that you enjoyed your stay. We’re surprised to read that some guests in your group had a problem locating places to eat. The Grandview at Las Vegas has a deli onsite that offers room delivery and take-out/delivery restaurants are listed in the Guest Book in each room. There is also South Pointe Resort & Casino located next door to the resort that features a multitude of restaurants. Thank you again for sharing your experience and we hope to share our hospitality with you again soon.
"away from the strip"
I had a great stay at the grandview I would do it again love the fact that there was a kitchen and washer and dryer. we were there for a volleyball tournament and the washer and dryer worked out fine and to wash the the uniforms. hallways were quite and clean. The only negative thing I would have to say is they need to clean the tub a littler cleaner […] there was hair all in it the tub. but otherwise it was a great stay!!! Read moreGenuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for your awesome review! We’re thrilled that we were able to provide all the comforts of home for you while you were in Las Vegas. We’re sorry about the housekeeping issue you experienced and your comments were shared with the housekeeping staff. Thank you again for writing and we hope to see you in Vegas for your next volleyball tournament!
"Nice Room"
Very clean roomGenuine Hotels.com guest review
Response by Grandview at Las Vegas hank you! We’re pleased that you enjoyed your time at The Grandview at Las Vegas and we hope to see you again soon.
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"great"
I have always stood @ this resort me and my family really enjoy itGenuine Expedia guest review
Response by Grandview at Las Vegas Thank you for taking the time to share your recommendation, as we’re always happy to hear from our repeat guests! We appreciate your loyalty to The Grandview at Las Vegas Resort and we hope to share our hospitality with you again soon.
This guest did not leave a comment.Genuine Hotels.com guest review
"No Maid Service?"
Maid service is provided every 4th day - if this was disclosed to me prior to my booking, I sure missed it. Old tube style TV in LR - tile floors throughout the "suite" except for bedroom. Doubt I'll return.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"We love the Grandview!"
My boyfriend and I have stay at this hotel several times and we love it!!! It's like a small condo and all the conveniences of such, for a great price! It's nice and far from all the craziness of the strip! There is a shuttle service to the strip as well, but I have a car, since i live in Vegas!Genuine Expedia guest review
Response by Grandview at Las Vegas Thank you for your positive review. The Grandview at Las Vegas Resort’s location makes us a perennial favorite with our guests because we provide a perfect place to relax, but are close enough to the excitement of the Strip. We’re glad that you enjoyed your time with us and we hope to welcome you back soon!
"11111111111111111111111111111111111111111111111111"
it's a great experience and nice place.the most the time I feel like be in my house and that is very important for me because in this way I expend my time in my convention and that it.Genuine Expedia guest review
Response by Grandview at Las Vegas Thank you for your positive review! We’re happy to know that we were able to provide all the comforts of home for you while you were with us and we look forward to welcoming you back soon.
"DON'T GET DISABLED ROOM"
I am disabled aand we got put into a 'Disabled' room. The persons responsible for designing a shower for the disabled WAS NOT very good. The shower stall was at the same levbel as the bathroom floor and if you weren't EXTREMELY careful #such as putting towels along the entire length# or having the shower head pretty much aiming at the wall, then the […] ENTIRE bathroom floor flooded! Try being disabled and cleaning that up, I had to clawl on my hands and knees and grab ANY towel to sop all the water up.................standing wasn't an option. Otherwise the room ws OK. Try to get the disabled room fixed, it was very bad. Read moreGenuine Expedia guest review
Response by Grandview at Las Vegas Thank you for your review. We’re so sorry for the issues you experienced while staying with us. The Grandview at Las Vegas has a total of 35 ADA standard units. Unfortunately, when guests request a handicap accessible unit from another source, we have no way of knowing what the guest’s specific needs are unless they communicate with the resort directly. We’re thankful that you enjoyed other aspects of your trip and we sincerely hope you consider staying with us again in the future. We strive to provide a great vacation for every guest so if you do come back please contact the resort so that we may answer all of your questions and reserve the perfect room for you.
"Large condo unit for hotel price"
Relaxing stay with no pressure sales pitch for time share as long as you decline the free breakfast. Unit was a lot larger than hotel room. This was a fully furnished condo with a jacuzzi tub and washer and dryer. The worst part was the TVs were not flat screen.Genuine Expedia guest review
Response by Grandview at Las Vegas Thank you for your positive review. Even though we weren’t able to meet all of your expectations we’re happy to know that you enjoyed your time with us. We hope that we can welcome you back to The Grandview at Las Vegas the next time you’re in the city.
"Very convenient!"
We really enjoyed our stay at the Grandview. It is centrally located to everything and the Strip is not far away. The accommodations were great - and it is right next to the casinoGenuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for your positive review. The Grandview at Las Vegas Resort’s location makes us a perennial favorite with Las Vegas travelers because we provide a perfect place to relax but are close enough to the exciting casinos. We’re glad that you enjoyed your time with us and we hope to welcome you back soon!
"Good Value"
Have stayed at Grandview before and it would be my first choice to stay there again.Genuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you! We can receive no better compliment than knowing that our guests will return to stay with us again and again. We appreciate you sharing your positive review and look forward to seeing you in Las Vegas soon.
"Love staying here"
This room was a little older than some and I am less than thrilled with the spa tubs cleanliness so unless I bring and clean it myself I won't use it. But I love having the option and the dvd player in the living room so I can sit back and not blow all my money or time at the casinos. Great for the kids too having a separate room for them to stay in […] and fridge for food. LOVE IT Read moreGenuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for your 5 star recommendation! Even though we weren’t able to meet all of your expectations we’re happy to know that you enjoyed your time with us. We look forward to welcoming you and your family back to The Grandview at Las Vegas the next time you’re in the city.
this is a wonderful place to stay. I would stay here again in a heart beat even if I have business further down the strip. It would be worth the drive to have this beautiful and accommodating place to come back to after business. I loved the fact that I could cook and grill for my own taste.Genuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for your recommendation. We’re pleased that you appreciated all the comforts of home we provided during your stay. We look forward to sharing our hospitality with you again soon!
"problems"
ok so the first night checked inn paid for the internet service than go on the 12th floor start my laptop to check my mail but no connection at called front deck no help and to top it off the tub was not clean at all called house keeper they said they cleaned it we some weekend out but i dont think i will stay there any mo. thank you.Genuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for your comments. We’re very sorry that we were unable to meet all of your expectations during your stay. Usually we receive high marks regarding our staff and housekeeping. We hope that you’ll reconsider and stay with us again so that we may have an opportunity to prove why The Grandview at Las Vegas is the best place for a vacation.
"Loved it....again!!"
We have stayed there before and loved it, and it was great again this time! The rooms are great, love that there are 2 TV's in the rooms (as we bring our kids and they can watch cartoons in the living room area and we can watch other things in the bedroom). Great kitchen area with appliances that allows us to save some money on dining out. And it's […] right next door to the South Point which has many dining options, lots for the kids (theater, bowling alley, arcade). I know we'll stay here again and again! Read moreGenuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for taking the time to post your wonderful recommendation on Hotels.com. There is no better compliment we can receive than reading positive reviews from our repeat guests. We’re happy that you and your family enjoyed your time at our resort and we look forward to seeing you back again… and again!
"One of the Best"
We've stayed at the Grandview more than a few times and it will always be one of the Best hotels we've ever stayed at. They have everything we need to be comfortable and secure. The staff is great and very professional, we look forward to our next stay.Genuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for your wonderful recommendation of The Grandview at Las Vegas! We’re thrilled that you have continued to allow us to host your vacations and we appreciate your loyalty to our resort. Come back soon!
This guest did not leave a comment.Genuine Hotels.com guest review
"LOVE THIS PLACE! Vegas' Best Kept Secret"
I cannot express how much I loved staying at The Grandview! Finding the concierge was a bit difficult, especially because I came in the back way, but all it took was one phone call to lead me in the right direction. The bf and I stayed here this past weekend and we couldn't have asked for a better room! The price was amazing and you definitely get […] a lot of bang for your buck! It includes a full kitchen w/ fridge, pots/pans, dishes, cups, coffee maker, blender, oven, dishwasher, and washer/dryer! What more could you ask for? I love the fact this is a suite and not just a room w/ beds in it. There were 2 LCD TVs (Sharp brand; not a no-name cheapo brand!), a dvd player, a lot of dresser/drawer space, a spacious closet, and bath tub. Love the fact there's a bathtub! The countertops in the kitchen and bathroom are granite, which is so much better than tile. I just felt so comfy and cozy that I didn't want to leave! I also really loved the decor; it was modern-chic and the colors were awesome: oranges, browns, tans.... love it! I also loved that although this is a timeshare, no one bothered us with presentations or anything; they just let us be. I wonder if it's because they knew I was from Expedia and no where does it say that there would be a timeshare presentation? I dont know, but I would definitely stay here, hands down, again and again! The drive to the strip was easy and the location of the hotel was awesome; close to normal shops (Dunkin Donuts, Walmart, etc).. Read moreGenuine Expedia guest review
Response by Grandview at Las Vegas We love to hear from all our guests, but we especially love it when they tell us they’ve enjoyed their stay! Thank you for taking the time to share and we can’t wait to welcome you back to The Grandview at Las Vegas.
"Don't plan on parking an RV or a trailer on site."
There are not enough parking places to match the number of rooms, so they do not want any over sized vehicles on site. They would not even allow us to park a small trailer (smaller than our tow vehicle) in a space. We had 4 rooms and only 2 veh. the tow veh. and the small trailer, and we still had to take it off site. Security was very rude about i […] t. Read moreGenuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for sharing your experience. We don’t allow oversized vehicle parking on property but we will refer guests to locations close by where they can park. We’re sorry that we couldn’t meet all of your expectations but hope that our many other amenities will entice you to choose us again and allow us another opportunity to show you why we’re always the best choice for a Las Vegas vacation.
"Quiet, Attractive, and large room"
One of the best values I've ever used in my 70 years on the planet. Would stay again if they have availability at the reasonable cost level. Excellent size, furnishings, quiet, nice fitness center. A little off the main center of LV events, however, I have a car and bus service is available right next door as well as a full Casino and entertainment […] venue. Read moreGenuine Expedia guest review
Response by Grandview at Las Vegas Thank you for such a wonderful review! Naturally we feel we’re one of the best values in Las Vegas, but it is always nice to know that our guests feel the same way. We truly appreciate your favorable comments and we look forward to sharing our hospitality with you again soon!
"Nice Location"
Our overall stay was great. The location elwas perfect for us. Near the strip but far enough away from all the traffic. The room was actually a 1 bd apartment with everything you need. Very comfortable and large casino next door. Very pleased and recommend to anyone.Genuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for your recommendation! We’re please that you enjoyed your time with us at The Grandview at Las Vegas and we hope to welcome you back soon.
"great time"
greatGenuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you, come back soon!
"Ok value for the money"
Hotel room was fairly clean...the shower tile had mold in the grout..nothing a little Tilex cleaner wouldn't take away. The room felt like it had not been cleaned thoroughly. Fortunately, there is a washer & dryer in the room so we could wash the sheets and towels before using them. The tour was a complete rip-off and I would not recommend it to anyone! […] The hotel is quite a ways from anything on the strip so if you have a car you are ok. Otherwise, the shuttle is expensive and takes forever. I was there with my grandchildren and only one pool was warm enough to swim in. Overall, if you are looking for an inexpensive stay, this hotel is adequate. If you want a really nice room close to the strip and clean, I recommend the Hilton Grand Vacations. They are a sure thing! Read moreGenuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for your review. We apologize that we didn’t meet all of your expectations and the issues you described regarding the room quality and service during your stay are unacceptable. We assure you that your experience has been shared with our management team to enhance our training efforts to prevent these circumstances from recurring. We hope that you will return to The Grandview at Las Vegas and allow us a future opportunity to exceed all of your expectations.
This guest did not leave a comment.Genuine Hotels.com guest review
"business trip"
Excellent location off the strip.Genuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for your 5-star recommendation! We’re thrilled you enjoyed our location and our services and we hope to welcome you back to The Grandview at Las Vegas.
"Perfect Get-away!"
Loved loved loved this Hotel! I was there for a Staycation and it was just what I needed... perfect! Cleanliness is VERY important to me and the room was immaculate! The room was very spacious, the large spa tub was divine (just what I needed to relax every day) the bedding clean and very comfortable! The kitchen had everything I needed so I could eat […] in the room when I wanted. The pool area was beautiful! I was there in cooler weather so it wasn't busy with swimmers so I found it very relaxing to sit out by the waterfall and read. If I had to give feedback on any area of improvement it would only be the interior hallways need some spicing up. All in all it was perfect! Just what I was looking for! Thank you for a wonderful stay and allowing me some much needed relaxing time! Read moreGenuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you, because you have made the whole resort buzz with excitement with your Hotels.com post! The morale boost will last through the winter and knowing that we were able to provide you with a perfect getaway means the world to us. Thank you for sharing your recommendation of The Grandview at Las Vegas and we hope to share our hospitality with you again soon.
"I really like it .very nice."
The only thing is that the TV from the living room wasn't working but I call for service and they to care of the problem right away.very satisfied.Genuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for your 5-star recommendation of The Grandview at Las Vegas! We’re sorry about the issue you had with the television but are thankful that our team responded quickly. We’re glad that we could provide a great vacation experience and we hope to welcome you back soon.
over all it was good. i will returnGenuine Hotels.com guest review
Response by Grandview at Las Vegas We’re happy that we could provide you with a great vacation and we appreciate that you took the time to share your recommendation. We look forward to welcoming you back to The Grandview at Las Vegas soon.
This guest did not leave a comment.Genuine Hotels.com guest review
"Pleasent stay"
We had a great room and was very close to where we were going. As soon as we arrived we were able to get a room. Thats good, because it was very cold and we did not want to go anywhere else at that time.Genuine Expedia guest review
Response by Grandview at Las Vegas Thank you for your positive review on The Grandview at Las Vegas. We’re happy that we could provide you with a good vacation and we look forward to welcoming you back soon.
This guest did not leave a comment.Genuine Hotels.com guest review
"Not a pleasant stay due to noise..."
This ended up being a bad stay due to being in noisey/moldy musty rooms during my short stay. The first rooms I was in was in a older tower and there was a moldy musty odor that was bothering my sinuses so I eventually got moved to a newer tower which was fine, no odor. The room in the newer tower was gorgeous and even had granite countertops and a […] W/d! Very spacious and like a apartment, not a hotel room so very pleased with the room itself. The problem was this... NOISE... the walls at this hotel are VERY thin and each room has a jacuzzi tub... when people run the tub it will wake you. Also, there was a LOUD motorcycle event going on next door. The location normally would be quiet. I will give the following advice... if you're not a early to bed/early to rise DO NOT go to this hotel UNLESS you stay in a room on the TOP FLOOR! Then, you'll avoid having any noise above you from the jacuzzi. Also, I would like to note that while my stay was a partial disaster... the customer service was GREAT. They handled the situation very professionally and tried to fix it but didn't have any rooms on the top floor left to put me in. They did generously refund my money for the rest of my stay cause I left early, some hotels wouldn't do that. So, I would recommend staying here if you can get around the noise issues and want a upscale place. Read moreGenuine Hotels.com guest review
Response by Grandview at Las Vegas We apologize that your visit to The Grandview At Las Vegas was not everything it should have been. We are thankful that you appreciated the resort management’s efforts to accommodate you and the overall value we offer to our guests. We hope that you may consider visiting us again in the future so that we may have another opportunity to exceed all of your expectations.
This guest did not leave a comment.Genuine Hotels.com guest review
"Good property"
We have stayed for two weeks over last two years . The rooms we stayed in need update from the 90's but is generally a good property. Good location next to southpoint casino, and close to Walmart for groceries. Fitness center/pool excellent, and the deli is nice addition. Point to note....This is also a timeshare/condo purchase property, but i wasn't […] "pressured". Maybe those rooms are updated? Read moreGenuine Expedia guest review
Response by Grandview at Las Vegas Thank you for your recommendation. We truly appreciate your feedback and want you to know that we refurbish the units on an average of every 5 years. We’re happy that we could provide you with a great vacation and we appreciate your continued loyalty to The Grandview at Las Vegas!
"Very nice but out-of-the-way"
The hotel & amenities were very nice. It was further south of the strip than i thought. Shuttles are a little tuff to get. One should have a vehicle of their own to get around. Hotels.com com should mention in their ad that shuttles to & from the airport. Other than that very nice for the money.Genuine Hotels.com guest review
Response by Grandview at Las Vegas Thank you for your 5-star review! Only six miles from The Strip, The Grandview offers shuttle service to this area for a nominal fee. However we do agree that a car rental will help anyone get the most out of a Las Vegas vacation. For guests without transportation, the Front Desk staff at The Grandview will be happy to assist with airport transfer arrangements when needed. Thank you again for sharing and we hope to welcome you back to The Grandview.
"Disappointed"
Parking lot sucks Elevator sucks No good memory Dirty corridor WeirdGenuine Expedia guest review
Response by Grandview at Las Vegas We apologize that your visit to The Grandview At Las Vegas Resort was not everything it should have been. We wish you a better vacation experience on your next trip to Las Vegas.
"Best Kept Secret!"
This is the perfect location to stay in Las Vegas if you want to be far enough from the constant action on the strip but close enough to get there when you need to live on the edge. The resort is just that a resort style hotel that allows you to relax in an environment that has minimal noise and awesome amenities close by. The rooms are equipped with […] all of home. We actually save by staying at the Grand View resort because the rooms are as nice as our motor coach with out the high disel fuel costs from the 300 mile [one way] trip. We stay twice a year for SEMA show CES. The resort has many world class attractions that draw interesting visitors from all over the world that probably have something in common with you. That being said, the array of restaurants and buffets will satisfy any pallet at a reasonable price, Haven't been to a movie in a while? No worries a huge multiplex is located steps away from your room. Does it sound like I dig this place? Trust me you will too! Signed: the owner. J/K [just kidding] Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
