All hotels in Tokyo, Japan
1 room, 2 adults
You can collect Hotels.com® Rewards nights here4-31-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0023, Japan, ‏‎800-491-6126
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3.8 / 5Good

Score breakdown (from 430 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    4.0
  • Comfort
    3.6
  • Condition
    3.7
  • Neighborhood
    3.8
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5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent location, great shuttle service to metro, nice view from our room, and overall great quality of hotel!
Genuine Expedia guest review
Other trip Jan 5, 2015
A Traveler
US
5.0 / 5Outstanding
"nice hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
small room, as expected for Tokyo hotels unless you are ready to fork out 6 star hotel pricing. good enough for both of us and our luggage pieces. friendly and very courteous staff (like all Japanese people) and great breakfast!!!!!! great value, great stay!
Genuine Expedia guest review
Other trip Dec 24, 2014
Jon
US
4.0 / 5Excellent
"Great option for Shinjuku"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Clean, easy, just 15 minutes away from Shinuku. GREAT!
Genuine Expedia guest review
Other trip Dec 1, 2014
ivan
US
4.0 / 5Excellent
"3rd time staying here in 3 years, say no more!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
3rd time staying here in 3 years, perfect for a few weeks in tokyo. Great hotel, great location.
Genuine Hotels.com guest review
8 night trip Nov 14, 2014
Wade
US
3.0 / 5Good
"SHUTTLE SERVICES"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
While it is a plus the hotel provides shuttle to the Shinjuku train that other hotels do not, the service is not available after 9:50pm and there is no shuttle service between 12pm through 2pm. This schedule is not quite convenient for the hotel guests who need a ride to the hotel during those hours.
Genuine Expedia guest review
Other trip Nov 20, 2014
Cathy
US
3.0 / 5Good
"Serviceable"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
As a quick stay, no problem. Not really close to anywhere, there is a bus service to Shinjuku station for free but wait period for the bus may be an issue. The lobby and hallway looks run down but room itself is clean and size expected of Japanese business hotel of the price range.
Genuine Expedia guest review
Other trip Oct 25, 2014
Gene
US
3.0 / 5Good
"Smoking"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Smoke out of the open window. If you smoke you can get a non-smoking room.The staff doesn't care is if you smoke, just smoke OUT of the window. .. Poor location for restaurants though Fungo Italian is near by and very good and affordable. The Park is across the street and lovely. I do 2 Crystal Trade Shows at the Hyatt Regency/year. The price there is more than double and the cable sucks for both IF you are an English speaker.
Genuine Expedia guest review
Other trip Oct 20, 2014
A Traveler
US
4.0 / 5Excellent
"Nice Hotel Fantastic Location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel is nicely appointed and the neighborhood is fantastic. The shuttle to Shinjuku station was extremely efficient. I also enjoyed the bath products provided.
Genuine Hotels.com guest review
2 night trip with friends Oct 7, 2014
Erica
US
3.0 / 5Good
"Not the best place"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
It was OK. Nothing more.
Genuine Hotels.com guest review
1 night business trip Oct 6, 2014
A Traveler
US
2.0 / 5Fair
"Very tired hotel"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Not a bad location, but a very tired hotel. Hasn't been upgraded for years.
Genuine Expedia guest review
Other trip Sep 21, 2014
A Traveler
US
5.0 / 5Outstanding
"They do have a shuttle"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Please note that they have a shuttle from the west basement parking area - this was not in Hotels.com information. Location is Awkward, and not near restaurants as its in the business district. Overall the hotel had great service clean rooms, Good breakfast.
Genuine Hotels.com guest review
3 night trip Aug 6, 2014
jgs99v
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
They have a shuttle to/from Shinjuku Station which is convenient (but crowded). They use actual keys for the rooms, which could be slightly bothersome. The check-out time is also relatively early (10am).
Genuine Hotels.com guest review
1 night business trip Jul 12, 2014
A Traveler
US
3.0 / 5Good
"Close to Shinjuku Station & Free Shuttle Bus"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
We chose this hotel for location. Even though you can walk to the hotel from Shinjuku station (about 5-7 min away), they offer free shuttle bus every 20 min-ish which is very nice if you have heavy baggage or on the rainy day. Room was very, very small than we expected. There is no closet, instead, there are a couple of hooks and hangers on the wall. Needless to say, there is no room to walk around. We chose non-smoking room, and it was fine. We can't rate their restaurant and laundry since we didn't use them. It is surrounded by mainly office buildings (includes City building) and other hotels. If you want to save money for other things but stay close to the station, this hotel is an option for you.
Genuine Hotels.com guest review
6 night trip Jun 18, 2014
A Traveler
US
4.0 / 5Excellent
"Comfortable Hotel but a little dated"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Good location near a great park and easy access to areas in Tokyo. The hotel was great overall, just a little dated and could do with a renovation.
Genuine Hotels.com guest review
5 night family trip Jun 14, 2014
A Traveler
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
There is a convenient shuttle bus that takes you to and from the Shinjuku Station on the West exit near the bus stop and where the taxis are waiting. Hotel is aging a bit but very clean. The little tea boiler was broken when we tried to operate it. The front desk was extremely speedy in sending a repair man to replace it. The neighborhood it is in is pretty quiet with residential areas mixed with convenience stores and a couple restaurants.
Genuine Hotels.com guest review
6 night family trip Jun 2, 2014
A Traveler
US
3.0 / 5Good
"Nothing too special but clean, safe and good locat"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good location and clean.
Genuine Hotels.com guest review
1 night family trip May 14, 2014
A Traveler
US
3.0 / 5Good
"Good location."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Stayed here for a total of 4 nights. Rooms are small, but adequate. There is free wi-fi in the lobby, but we were able to access it from our room on the 7th floor. This is a basic hotel with no frills. It suited our needs. The Shinjuku train station is about a 15 minute walk or you can take the free shuttle that the hotel offers. We ended up walking most of the time. It was nice to walk through the park that is right across the street. The hotel offered a buffet breakfast which looked okay, but we ended up going out to eat at Denny's and Royal Host which were close by. Starbucks is also within walking distance.
Genuine Expedia guest review
Other trip Apr 23, 2014
Liz
US
4.0 / 5Excellent
"Great value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
This hotel is conveniently located on a nice city park and is about a 10 minute walk from Shinjuku train station. There are several other hotels around the park that are nicer, but much more expensive. This hotel is clean and comfortable, but the smaller size rooms are really small. However, if you're ok with that, this is a great deal in an excellent location.
Genuine Hotels.com guest review
3 night trip Apr 12, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel, with free shuttle to Shinjuku station"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
What I liked: they have NON smoking room, and they are real non smoking room (in Japan sometimes even the non smoking rooms are smoky because of the smoke from the corridors). Free shuttle from / to Shinjuku station (a 10 minutes walk otherwise). Nice location.
Genuine Hotels.com guest review
1 night trip Apr 6, 2014
Marco
US
5.0 / 5Outstanding
"We'd do it again!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was super duper friendly. They mapped our route each day. It's the best public transit I've ever seen. The free hotel shuttle to shinjuku station each day was a plus. The park across the street was a nice walk and a short cut to the rail station which takes you anywhere you need to go. It's neat and clean. Don't count on a surplus of doubles in japan. My husband and I ended up getting a triple room since we had our son with us. We pushed the two singles together to make a king and our son had a twin-it was perfect. This Hotel is a great bang for the buck!
Genuine Hotels.com guest review
4 night business trip Mar 8, 2014
Coach Joy
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel staff spoke very good English and were extremely helpful.
Genuine Hotels.com guest review
5 night trip Feb 6, 2014
Andrea
US
4.0 / 5Excellent
"Great place to stay in Shinjuku"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Overall, this hotel was great, and I definitely recommend it if you're looking to stay near Tokyo. Walking distance from lots of shopping and eating places, as well as the Shinjuku Station. We did have a bit of a mix-up upon arriving, as this hotel no longer offers roll-away beds, which I requested during my booking. The staff had good English, and were able to find some rooms for us though, so it ended up working out.
Genuine Expedia guest review
Other trip Jan 5, 2014
A Traveler
US
4.0 / 5Excellent
"Nice and convenient"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I really enjoyed staying in this hotel. My husband and I went for a mini vacation, the hotel is near the Shinjuku Subway Station, only a 10-15 minute walk however they also provide a free shuttle to and from. The hotel was near various shops and restaurants. The room was a little small but we like exploring so we don’t spent too much time in the hotel either way. I enjoyed the hotel and thought the price was reasonable. If you you dont spend too much time in your hotel room while on vacation but you still like cleanliness, like to feel safe and feel comfortable, this is your place.
Genuine Expedia guest review
Other trip Nov 26, 2013
Liz
US
3.0 / 5Good
"Nice hotel but not that close to the main strret."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Had a blast at the hotel, the staff was awesome and the room was big enough. The shuttle from Shinjuku Station to hotel and back was a plus.
Genuine Expedia guest review
Other trip Nov 24, 2013
A Traveler
US
5.0 / 5Outstanding
"highly recomeend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It is great hotel to stay, nice and clean room. Good staff with good customer services, I would like to recomend to all my friends and family to stay when ever they visit to Tokyo. Thanks Sharju kc
Genuine Expedia guest review
Other trip Sep 26, 2013
A Traveler
US
4.0 / 5Excellent
"Comfortable stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The double bed room we stayed in was pretty spacious considering that it's Tokyo. We have stayed here two times. It was clean and comfortable and right across from a park. Service from the front desk and drivers was prompt and polite. We especially liked the convenience of the shuttle bus that you could catch in front of the hotel to take you to Shinjuku Station. It runs from around 7 am until 9:50 pm with a 2-3 hour lunch break in the middle of the day. You can catch the shuttle from Shinjuku Station by the roundabout at the underground West Exit. The neighborhood is pretty quiet since its closer to residential areas. There are a couple of restaurants and convenience stores nearby. All in all, it's a nice place to stay at. I would stay there again with family if we are ever in Tokyo.
Genuine Hotels.com guest review
3 night trip Aug 2, 2013
Elle
US
3.0 / 5Good
"not bad"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
shuttle bus to JR Shinjuku Stn, quite convenient. Old and small room, small bathroom
Genuine Hotels.com guest review
6 night family trip Jul 29, 2013
Mr. Lui
US
3.0 / 5Good
"Tokyo Hotel"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We weren't crazy about this hotel. Staff wasn't very helpful. We asked basic questions and they seemed annoyed with us. Room is very tiny, but doable, and clean. Bathroom is small, but also doable. I didn't think it was as bad as other reviews. Cozy. Nice green tea selection in room. Beer vending machines. Woohoo!
Genuine Expedia guest review
Other trip Jul 18, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice hotel close to Shinjuku station"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is a very nice hotel close to Shinjuku station. The hotel has shuttle bus between hotel and station, it is convenient. Sometimes, we walked back hotel from station, it only takes about 10-15 minutes. In between, it is a very nice central park, a very quite environment. The room we stay is small, but is clean and there is free wifi. We are happy with hotel in general.
Genuine Expedia guest review
Other trip Jul 12, 2013
A Traveler
US
5.0 / 5Outstanding
"Great hotel for a first visit to Tokyo."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great experience staying there for 4 nights. The rooms had everything we needed and was within 10 minutes walking distance from Shinjuku station, great places to eat and just about everything. It is central, nice and affordable for the area it is in.
Genuine Expedia guest review
Other trip Jun 4, 2013
A Traveler
US
4.0 / 5Excellent
"Small rooms, great location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
We booked a semi-double room and it was a bit cramped. I know it is to be somewhat expected in Tokyo but the bed was barely larger than a standard twin bed. A bit snug for my sister and I. However, the location of this hotel is great. Very close to a subway station and they run a free shuttle to Shinjuku station. Overall a good value if you know you'll be out all day (and maybe night!) and won't be spending too much time in the room itself.
Genuine Hotels.com guest review
4 night trip with friends May 21, 2013
Kevin
US
4.0 / 5Excellent
"Good hotel in a central location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The rooms have tubs which is nice to soak in after a 10 hour flight from the U.S. The hotel serves a breakfast buffet for under 1000 Yen which has a good selection. I always chose scrambled eggs, rice porridge and broiled fish. The dinner menu at the hotel was limited but very good. I recommend the beef curry or smoked chicken and spaghetti. Try to get a room on the East side on a high floor as this is the best view overlooking Shinjuku Central Park and the Skyscraper District. There is a free shuttle service to Shinjuku Station, but finding the shuttle for the ride back to the hotel can be tricky as the drop-off point at the station is very busy.
Genuine Expedia guest review
Other trip May 16, 2013
Erle
US
3.0 / 5Good
"Simple, clean, safe, excellent location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
No frills, clean, safe, excellent location. Front Desk staff spoke English and very helpful. Regula shuttle to the train station.
Genuine Expedia guest review
Other trip May 7, 2013
James
US
4.0 / 5Excellent
"Good for younger travelers, good price"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
You won't get anything fancy here but the location is great and the employees are awesome. Don't expect big rooms or comfortable beds but jet lag should help you sleep! I thought it was great for the price and locale.
Genuine Expedia guest review
Other trip Mar 29, 2013
Bonnie
US
4.0 / 5Excellent
"Great deal close to Shinjuku"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great location, 10 min walk from Shinjuku station. Spacious room by Tokyo Shinjuku standards. A bit old, but functional and definitely good value. Friendly and helpful staff. If all you need is a clean and quiet place to sleep within close proximity of Shinjuku, this is definitely a great deal.
Genuine Expedia guest review
Other trip Jan 4, 2013
Simon
US
4.0 / 5Excellent
"Price is good for this hotel."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Rooms were small and hard to find - but price was reasonable.
Genuine Hotels.com guest review
3 night trip Nov 16, 2012
A Traveler
US
3.0 / 5Good
"Inexpensive"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Very good service and a relatively inexpensive stay at this large, somewhat run-down hotel. Carpet coming up a bit in the halls and our room, and hot water a bit unsteady in the shower. You're a few minutes away from Shinjuku Station, and the hotel has a shuttle bus that runs mornings and afternoons, so the location's handy. If price is a consideration and you don't mind a little noise in the halls, this hotel will satisfy.
Genuine Hotels.com guest review
1 night family trip Nov 16, 2012
A Traveler
US
4.0 / 5Excellent
"Meets all your requirements, nice and affordable"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Pretty much a "fits the bill" type of hotel, you can run down a list of requirements for basic things you'd need in a hotel and you get everything here. Did not run into any problems at all during my stay, everything worked, I was able to find everything I needed, and all. There wasn't much surprise either positively or negatively, it's not a "WOW" type of place, but very satisfactory overall.
Genuine Expedia guest review
Other trip Oct 9, 2012
Bigi
US
4.0 / 5Excellent
"Oveall, I liked this hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Room: Semi-double. Lone traveller. The only negative surprise was the lack of a dresser and closet. There are 3 hooks with hangers and a tiny desk drawer which held some things, otherwise I lived out of my suitcase, which actually was not too bad. The bed looked like an American full sized bed, so may be too small for couples. Tiny bathroom but served its purpose. There were some nice touches: Shampoo, conditioner, body soap, hot water maker, green tea bags, toothbrushes, toothpaste, TV with BBC World News in English. Did not eat at the restaurant but heard it was expensive and not very good. I walked toward Shinjuku station and stopped at various eateries and grocery stores along the way instead, including some well-known American ones. There is also a nice convenience store very close to the hotel, and a grocery store a bit further down, off the main road. The time and effort to walk to Shinjuku station depends on one's health and fitness, but here's a tip: Use the underground passages under the Tokyo Metro Buildings. My 86-year-old spry mother had no trouble walking to the station daily with these shortcuts. In summary: If you plan to spend a lot of time in the hotel room, this may not be the place for you as it may be too confining, does not have much of a view unless you are facing Chuo Park, and lacks amenities such as a pool, game room, and gym. However, if you just need a place to clean up and sleep after a day of exploring, I can recommend this hotel.
Genuine Expedia guest review
Other trip Oct 8, 2012
Kabocha
US
3.0 / 5Good
"Aging budget hotel in great location"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Room was clean, typical budget hotel...perhaps a little larger. Older bed & bedding not as comfortable as my aging body likes. But the hotel has guest laundry, free wi-fi, and is walking distance to Shinjuku station, with other stations even closer and a free shuttle running every 10 minutes. Across the street from Shinjuku Chuo Park. Great value, I would stay here again to save $.
Genuine Hotels.com guest review
Other trip Sep 11, 2012
Wendy
US
3.0 / 5Good
"In between good and not-so-good."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We are greeted well although they are having hard time speaking in communication but we do understand it (we don't have any problem with that). First they gave us a room but unfortunately it wasn't the room what we booked. So I talked to them and they transfer us again to another room. Again, its not the room we booked for. I want to argue but its aright cos we are all tired from that day and need to rest. Sandals are all small in sizes which we need a bigger one. Bathroom are small too. Aircon is in high mode but still warm inside. Shampoo, body wash, and conditioner are very good. Lack of amenities. Breakfast is always the same, they need to change menu. Keys are old style, they need to change to card style.
Genuine Expedia guest review
Other trip Aug 27, 2012
Ice
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Claustrophobic"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
The room feels rather claustrophobic. Only one person can move in the room at a time. However, everything is fully functional. I take it that this is the typical size of a hotel room in Tokyo. The hotel location is a fair distance from the nearest train station, hence the shuttle service is very necessary.
Genuine Hotels.com guest review
1 night romance trip Apr 24, 2015
A Traveler
AU
3.0 / 5Good
"Great Hotel with great value"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
the hotel was nice and clean, located in the Shinjuku area which was a great location. There were free shuttle bus every 10 minutes from hotel to Shinjuku station.
Genuine Hotels.com guest review
6 night romance trip Mar 30, 2015
Sultanyono
AS
5.0 / 5Outstanding
"Shinjuku best hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
best hotel for its price in Shinjuku, not all the staff can speak English, but they put 120% effort helping you. The shuttle bus is amazing!!
Genuine Hotels.com guest review
7 night trip with friends Feb 27, 2015
William
AS
5.0 / 5Outstanding
"rooms with great views"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Interested in Kenzo Tange, the Japanese architect, i had asked for a room with a view of the metropolitan government building. They did not make a promise but did not forget to put me in a perfect room in any case. The staff don't carry the typical politeness, but they do their job efficiently; there are always more than enough people on the desk, which makes a difference when you have to wait in line. The great advantage of this hotel is the high-rise district that surrounds it; the area has a very unique charm, with three Kenzo Tange works within walking distance from the hotel.
Genuine Hotels.com guest review
1 night business trip Feb 15, 2015
hyeon seok
AS
4.0 / 5Excellent
"I love this hotel!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Overall, we really like this hotel. It's slightly far from shinjuku station, but there is a hotel shuttle bus which is very convenience! Very near to Tokyo metropolitan government building where you can go up 45th floor and enjoy the city view for FREE. The hotel is just facing the park where you can enjoy peace and tranquil. Above all, we got the hotel fees with very reasonable rate!!! I would definitely go with this hotel for next trips.
Genuine Expedia guest review
Other trip Feb 17, 2015
A Traveler
SG
3.0 / 5Good
"Reasonable hotel in Shinjuku."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel was adequate. I stayed in a double (smoking) room. The staff were polite and tried their best to converse in English but we did have a language barrier. The hotel is pretty stock standard, and perfect for a base if you intend on doing a bit of exploring. It's approximately a 10 minute walk from Shinjuku station, and the hotel also have a free shuttle service (which doesn't run between 12pm - 2pm). The bed was firm, as were the pillows but that's pretty regular in Japan. The bathroom is a small with a Western toilet and shower over bath, but if you're taller than 5ft don't expect to be sprawling in the bath after a long day of activities. There is a buffet breakfast available daily for approximately $11 per day, don't expect a culinary extravaganza, but again adequate. We arrived four hours before check in but couldn't get an early check in (for a fee).
Genuine Expedia guest review
Other trip Jan 25, 2015
Sharna
AU
3.0 / 5Good
"Good location and reasonable price"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
The hotel shuttle is handy but at night I chose to taxi home which is only $7.50 so was good when I got lost in nearby shinjuku area. The hotel itself seemed a bit seedy at first - lobby stinks of smoke but luckily my room was non-smoking and smelt fine. The hotel staff were friendly and had reasonable english, you can use a lockbox at reception. No helpful tourist brochures or anything but the local metropolitan govt building was great for that! The rooms definetely scream 1970s in need of revamp but were clean and functional - Hairdryer was very retro but got the job done eventually, but the kettle system was bizarre - metal jug on a electric plate that took 10mins to boil :( Bathroom was older style but good water pressure. All in all it was a comfortable and functional room in a handy location - 1 or 2 fire engines went by each night but I didnt find it noisy.
Genuine Expedia guest review
Other trip Jan 16, 2015
Bri
AU
4.0 / 5Excellent
"Solid mid range hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Good mid range hotel. Small rooms but comfortable enough. Friendly staff and a nice area as long as you don't mnd a bit of walking.
Genuine Hotels.com guest review
4 night business trip Jan 8, 2015
Aaron
AU
4.0 / 5Excellent
"Great place for the price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was great, decent room size for Tokyo in this price range. Shinjuku is one of the most convenient places to stay in Tokyo and the free shuttle bus to/from the hotel is really handy. It was great for a cheaper Tokyo hotel. The hotel is on the business/skyscraper side of Shinjuku about 10mins walk to the bright lights and action but this is a good thing as it as nice to step out of it sometimes to your quiet hotel across the road from a park.
Genuine Hotels.com guest review
3 night romance trip Jan 9, 2015
Edward
AU
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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