Clean and pleasant experience. Convenient location. I would highly recommend.Genuine Expedia guest review
"firs time to tokyo"
new city hotel, i would say is a cheap hotel, but if you are looking for clean, daily necessity prepared this hotel is good enough! the only down side is this hotel is far from shopping areas and the subway/JR is about a 10 mins good walk, alternative they provide free shuttle service. Since you are going tokyo I would suggest paying slightly more to […] stay somewhere more accessible will be more worth it. Lastly it is a old hotel, but they did maintenance well. : ) Read moreGenuine Hotels.com guest review
"Pleasant but not exceptional"
Helpful staff, small rooms as per Tokyo norm. No real faults just not outstanding. Shuttle bus was welcome as the walk to Shinjuku becomes tiring once done a few times.Genuine Expedia guest review
"Brilliant location and great value accommodation"
My husband and I stayed in January 2013 for 9 nights and paid just under £550 for a Semi-Double. The Shinjuku New City Hotel was excellently positioned and exactly what we wanted. The lobby had a well staffed reception desk and a free luggage scale. The room was large enough for us to open a very large suitcase and keep both it and our smaller suitcase […] stored out of the way. It was very quiet with the window closed, not too noisy with it open, and the drapes effectively blocked the light. A hair dryer, fridge, kettle and hotplate were provided. The bed was comfortable and just wide enough to not feel cramped. The bathroom was small and compact, with the usual amenities provided. The bath was not very long, but the depth allowed a comfortable soak, and the shower had reasonable water pressure. There is a mediocre Chinese restaurant next door, Dominos delivers to the room and a Convenience store a few doors down. Shinjuku Station is a leisurely 20 minute walk away, or 5 minutes by the free shuttle bus. The Station is surrounded by a many shops and restaurants. The Narita Express and several metro and train lines allow access to most of the city. Shinjuku Central Park and the Tokyo Metropolitan Government Offices (with a wonderful free 45th floor view) are very close. Shinjuku Gyoen National Garden is not too far, and was well worth the 200 yen entrance fee to wander in. I suspect our Winter visit showed the Garden at its dullest, but it was still very peaceful and beautiful. Read moreGenuine Expedia guest review
"Good place, great location and great staff!"
A good, honest and helpful Hostel = ) Rooms are cold but thats common in Japan as no one who lives here has any form of central heating, its just a cultural thing. Suck it up princess!Genuine Expedia guest review
"Revisit Shinjuku New City Hotel"
if possible the shuttle bus should be running from 10am to 4pm instead of stopping the services.Genuine Hotels.com guest review
"A Great Stay"
Spent a week in this hotel. Location is well within walking distance from the JR station, and the shuttle that runs from the hotel to station is a nice, but welcome touch after a long day of shopping. Lots of great ramen/noodle bars, and a few good coffee shops close by. The park is amazing.Genuine Hotels.com guest review
"Not recommended for business travellers or family"
Kudos to the reception, they gave us a non-smoking room on a high floor as requested, and gave us a corner room that was located in a quiet corner - which was much appreciated. The other positive was they had a shuttle bus to-and-fro Shinjuku stat., but limited op. frequency, i.e. no service between approx. 10am to 4.30pm, and after 9.30pm I think. […] On the disappointing side, while the room window could be opened (for ventilation and as a/c was not effective), there were no security grill or measures in place to prevent accidental fall-over. The window is located at approx. 90 cm above the room floor and so parents must watch their children very closely if the window is open. A/C is central and there is no thermostat for room temp adjustment. A/C was not effective as room is not comfortably cool. When mentioned, hotel staff could not do anything about the a/c but recommended opening window. Residual smoke could be smelt in the non-smoking room perhaps due to the central a/c system, or upwards travel of smoke from smoking rooms' open windows. Floor carpet was stained throughout indicating high turn-over occupancy of room, with minimal carpet cleaning, if any was done. Beds were sufficiently comfortable if one was tired but definitely not meant for an extended sleep-in. Overall my rating would be 2.5 out of 5 instead of 2 as the bar indicates above. Definitely not recommended for business travellers or families, however may be cost-effective accom for singles or gp of friends. Read moreGenuine Expedia guest review
"Overall good hotel"
The staff talks English fluently. Good wireless, The only thing is that it is about 15-20 minutes walk from the nearest JR Station. The Hotel does have shuttle that works in the morning and afternoon going to the station and back.Genuine Hotels.com guest review
The location is good, about 15 mins walk from Shinjuku station, and there's a free shuttle which can bring you there at certain times in a day. We asked for a deluxe room, but it was a bit smaller than we expected. The building is old, and during the night you can hear anything that is going on around you...Genuine Expedia guest review
"shinjuku New City Hotel"
Nice small hotel, not too far from Shinjuku station. Clean and tidy, staff very polite and helpful but weak on English language. That was ,surprisingly for us, a very common.It seems Japanese folks speak very little English. The shuttle bus is a main thing that will put this hotel in front of the other hotels around. It runs in the morning and from […] 4 pm to 21.30 pm to and from Shinjuku station which will be your main starting point to visit the other areas of Tokyo. For shopping and night life we recommend to choose Shinjuku area, it has everything. we stayed 5 nights and we liked it. Read moreGenuine Expedia guest review
"Nice stay :)"
The staff was very friendly and helpful! The hotel is an easy walk to the Shinjuku station (once you know your way around) About 15 mins. About 5 min walk to the Tochomae metro station if you don't want to walk the extra 10 mins. Shuttle service easy to use but only runs in morning and evening hours. Nice convenience store down the street as well. The […] cleanliness of the room was good. The beds are a little hard, but that was the only thing that bothered me about the room. The breakfast buffet is ok - assortment between Asian and western cuisine. Get there early though or not much is left! My group and I found that eating at about 8am was the best time. Did find it a little pricey for a buffet. There are a lot of other breakfast options in Shinjuku station or while you are out and about though so I encourage to try other places! There are some homeless around that area but none bother you or ask for $$ and they keep their areas very clean!! Overall experience with the hotel was great and recommend for those on a budget! Read moreGenuine Expedia guest review
Overall the stay was great! Near to the train station and the shuttle bus services was efficient.Genuine Hotels.com guest review
"Not far from everything"
The hotel was not bad. The rooms are bigger compared to many other hotels that I have browsed. Communication in Japan is not easy when not many speak English. Even if they do the understanding of what you want can be misinterpreted. The toilet in their lobby needs to be upgraded and improved. The way they clean rooms here is that they have everyone's […] room door opened until they finish the whole floor. That I find very disturbing and unsafe. Apart from that the rooms are clean and comfy to be in if you are planning for a long stay. Read moreGenuine Hotels.com guest review
"By shinjuku station"
Pleasant, but they forgot to wake up call last dayGenuine Hotels.com guest review
The staff at the front counter were very welcoming and were more than happy to help us. We really appreciated the free bus to and from the hotel to Shinjuku StationGenuine Expedia guest review
"Shinjuku New CIty Small but Clean"
I stayed for 12 days in Shinjuku New City hotel and i couldnt be happier. The rooms are small but very clean, the staff doesn't speak English but is very helpful. You stay a bit far from Shinjuku station but the small bus that does the rounds from the Station to the Hotel is very convenient. Also in front of you is the very nice Chou-Kouen wich was […] beautiful in April due to the Sakura and the mighty Tokyo Tosho, where the tourist information center has enough fliers about Tokyo to fill a small house. I recomend it. Read moreGenuine Hotels.com guest review
"Shinjuku New City Hotel, Tokyo"
Hotel is great value, 15 minutes walk from Shinjuku staiion. The shuttle bus( when it runs) is invaluable and the driver is punctual to the seconds and he is very courteous. Arigatou. We booked a non-smoking room and when we checked in, all they had was a smoking room. We were v disappointed, but I must say, the staff tried v hard to accommodate us. […] They deodorise the room, sent someone to the room to check if its acceptable to us. I think the hotel should ENSURE a non-smoking room is RESERVED, when someone booked 2 months in advance. Secondly, there is no individual control of room temperature. In our case, it was boiling hot. Luckily we can leave our window open but then we can hear the traffic noise. All that aside, room size is large for Japanese hotel and it is good value. Shinjuku station & Shinjuku itself is a destination. One can shop, eat & explore for days without going anywhere. My favourite place is Golden Gate Shinjuku where the local goes. It is about 3 short streets, filled with tiny bars ( space for 3-4 people) & food. We saw a musician performing from the toilet for 4 customers! What a gem! Read moreGenuine Hotels.com guest review
"Shinjuku new city hotel,quiet location"
Quiet location but with shuttle service to Shinjuku station,it takes about 10 mins to walk from Tochomae station,just beside central park. we stay 2 night in the semei double room,small room with small bed,i think the bed is a bit smaller than queen size,so still ok for asian traveller.wi-fi only at lobby and 3/F.the staffs speak good english.will choose […] this hotel again. Read moreGenuine Hotels.com guest review
"Great location in a beautiful country"
There were 9 of us (3Ad 6Chn) and we stayed here for 3 nights and found it very handy with their free shuttle bus service too and from Shinjuku Station. There is a great children's playground in the park to the right across the road - handy to reward them after travelling around. The rooms were very clean, we had a great rate which made it very affordable […] for Tokyo stopover. Our flight didn't leave until 8pm and hotel was happy to look after our luggage for the day so we could continue exploring Tokyo. The subway station is very close to go straight to the Tsukiji Fish Market which is definately worth a visit even if not able to get to the auction early in the morning, great market surround.Apart from the obvious spots Kanda is great for sporting goods, especially ski gear, Asakusa has great shops for traditional souveniers that are much better value. Read moreGenuine Expedia guest review
"not very far from the Shinjuku Metro"
With shutter bus to Shinjuki Metro Station, this hotel offers convenient access to the malls, department stores, etc.Genuine Hotels.com guest review
Hotel was very convenient to Shinjuku station which made getting around the city great, comfy and clean rooms- and we could see Mt. Fuji from our window. Shuttle service was excellent and the staff were courteous with great English. A great hotel for the price.Genuine Expedia guest review
Reasonable price for this slightly older hotel. No wireless, but short cord and router provided for wired net access. Bring your own LAN cable if you want to use your PC anywhere but on the desk. Quiet area just outside of Shinjuku, in the shadow of the TMG building. Would reccomend this hotel, and stay there again.Genuine Hotels.com guest review
"Good option for price, location and services"
Shinjuku New city hotel offers a good level of comfort and service for a reasonable price. The staff have a limited understanding of english but are very willing to help. The hotel offers a complimentary bus service to the station and for the price was everything we needed and more!Genuine Expedia guest review
"great little hotel"
stayed here for 6 nights this hotel has a lovely friendly feel the twin room we had was a good size by tokyo standards and was very clean and tidy . it has a very good free shuttle bus service which takes you to the west exit of the very busy shinjuku station and the hotel is just far enough away from everything to be quiet and relaxed . well worth […] staying at . Read moreGenuine Expedia guest review
"Comfortable, straightforward hotel, great location"
This hotel is clean, tidy and the staff are very helpful, they also have a handy shuttle bus to Shinjuku station, which is great. It's a basic western style hotel, not many frills but if you want something well priced and well kept then this hotel is great, it's in a great location too - no more than 20mins on foot to Shnjuku or Shibuya and Harajuku […] through Yoyogi park... I'd stay here again :) Read moreGenuine Hotels.com guest review
Reasonably economical and a good location a bit over 1 km from Shinjuku station and close to a park. A free shuttle bus makes the transport to and from Shinjuku easy. Room was very small but functional - no problems.Genuine Hotels.com guest review
"A so-so experience at reasonable price"
Services were pretty courteous and staff was friendly. The shuttle service to Shinjuku JR Station was convenient though there is a pretty long gap of around 6 hours without a service at mid-day. Had to ask for a modem and cables and do all the set up myself to enjoy internet on my laptop in the room. The internet connection, be it LAN in rooms or wifi […] in the lobby, was pretty slow and not too stable. Read moreGenuine Hotels.com guest review
"Shinjuku N.C.H - Not for a long day in Tokyo"
Beginning with everything great: 1) Very good staff were friendly, spoke English(not all but MOST DO) & helpful 2) Hotel was expectedly small but clean, ample free-for-your-use items (toothbrushes, soap, shampoo, hairbrush, etc) 3) Free in-room WIRED internet service (which you have to set up yourself) 4) Free (but limited timing) shuttle service 5) […] Near a Family Mart (24 hr convenience store) 6) Very near Chuo park (Just across) 7) Good walk if you would like to observe the buildings in Shinjuku 8) You can walk down to Yoyogi Harajuku (If you have a sense of direction & super walking shoes!) Things not-so-good: 1) LOCATION. This is by far the worst thing I can say about this hotel. Definitely not for one if you're intending to explore Tokyo the whole day and return with aching backs/legs/feet only to realise that you have to walk through the HUGE very-many-different-lines-stations-and-a-million-exits SHINJUKU station (there are Shinjuku Toei, Keio, JR, Metro lines which are joint to each other and each having about 10-15 or more exits?). So, be prepared, to walk... A LOT because Shinjuku is not a 5 minute walk to the hotel.. for sure. It is at least 15 -20 minutes (on average speed) with several roads to cross, due to energy conservation, several street lamps are off (so expect some parts surrounding to be dark) - depending on which of the 2 closer exits you come out by (Tokyo Metropolitan Centre exit OR Shinjuku Washington City Hotel) I happened to have had long days and caught a 3-day rain (due to typhoon). Wet, cold, tired, aching, hungry and had to walk, because the shuttle bus was off-service. 2) LIMITED SHUTTLE SERVICE. Understandable, but very important. This service can save you a lot of physical pain and might be the turning point in you missing your flight home. It runs from: 7.05am - 10.30am STOPS after until 4.30pm then starts again from: 4.30pm - 9.30pm (This is as per their pamphlet given to me as of 30th May 2011) So, if you are like me and ha Read moreGenuine Hotels.com guest review
"Good value with central location"
If you are after a "no-frills" accommodation this is the place to stay. The complimentary shuttle service to shinjuku station is quite helpful, specially during check-out when we had a lot of luggage. Good surrounding area as the central park is just in front of the hotel. Plenty of convenience stores nearby. Staff can communicate and know basic english […] and are extremely helpful. The rooms are a bit small specially the toilet and bath but you can get pass the small inconvenience as the rooms are always cleaned. We're only in the room to wash up and sleep as we are out most of the times. Centrally located but far enough to the "city rush", we enjoyed the leisurely walk to and from the train station which takes about 10-15 minutes. Close to many food stalls and restaurants. Not a lot of space to move around though if you have a lot of luggage with you and they don't have a closet for your bags and clothes. They provide free internet access just ask for the cable at the reception. We haven't tried the breakfast at the mermaid restaurant as we always want to try out other places around the area. Found a KFC and a 24-hr Mc D close by as well as a 7/11 store. Overall...we had a good experience with Shinjuku New City Hotel. Good value for money, if you're on a budget and if you're only after basic amenities. Read moreGenuine Expedia guest review
"Shinjuku New City Hotel Good Location"
This Shinjuku new City Hotel is in very good location, which only 10minutes walk away from the nearest LRT Station. Next to it is the government building and is in quiet environment.Genuine Hotels.com guest review
"japanese style hotel"
The hotel was what one would expect from a typical japanese type of hotel. It is not an International 5 star, so don't expect such. The location was great for the Tokyo Marathon, but was a 10 minute walk from the main shopping area of Shinjuku and subway station. There also was no direct airport bus, so a bit of walk was required.Genuine Hotels.com guest review
"Shinjuku New City Hotel-Quiet location opp park"
We stayed at Shinjuku New City Hotel in January 2011 and found it to be a very quiet location .The free shuttle bus was a bonus that was invaluable.The hotel was quiet small but the rooms by Japanese standard were quite roomy and comfortable.We booked two rooms as we travelled with our 12 and 15 yr old who were given a room across the corridor on the […] same floor.The check in staff spoke limited english, but were helpful.Beds were a little hard .Vending machines on ground floor very conveinient.We would stay here again . Read moreGenuine Hotels.com guest review
"Extremely good value"
Friendly staff and allowed us to put our baggage in a secured room prior to check-in. Staff spoke good English. The complimentary shuttle service to and from Hotel to Shinjuku station was efficient and driver was extremely polite and friendly. Room size was big for Tokyo and room service was good. Free Internet was good.Genuine Expedia guest review
"Shinjuku New City Hotel - run down"
Checked in a delxue twin room no. 3212 on 12/F. One of the mattress slanted, hardly can sleep on it. Ceiling over bathtub cracked and the ventilation fan need cleaning.Genuine Hotels.com guest review
"Stay at Shinjuku New City Hotel"
The semi-double room quite big and clean. Very close to the Subway line. The hotel provide the Bus Shuttle for hotel guest who going to JR Shinjuku Station.Genuine Hotels.com guest review
Location of hotel is good with regular shuttle bus to Shinjuku stn (5mins ride). If you choose to walk, it is abt 15mins to the Shinjuku station, which will connect you to various parts of Tokyo. You can also choose to walk all the way using the underground walkways linking the subways to the station. Value for money, though size of room is small by […] Western standard. Sufficient facilities - vending machine, internet, washing machine. Rooms are well maintained. Recommended for budget conscious travellers. Read moreGenuine Hotels.com guest review
浴室太小 喜澡會弄得地板濕濕的Genuine Hotels.com guest review
場所が場所だけに仕方ないと思いますが、デラックルームでしたが、お値段のわりには・・でした。お隣の部屋からのトイレ・シャワーの水の流れる音、聞こえる。良かった点は新宿西口駅までの送迎は助かりました。Genuine Hotels.com guest review
"Mukava ja edullinen"
Vilkkaan Shinjukun kupeessa, mutta suuren puiston suojaama. Lähellä säpinää ja hyviä ostosmahdollisuuksia, mutta kuitenkin rauhallisessa paikassa. Edullinen perustason hotelli, jossa wifi ei toimi huoneissa kuin siteeksi, auloissa hyvin. Kylppäri kuin ruotsinlaivalta, mutta siistit ja kaikki tarpeellinen paikalla. Ilmainen hotellibussi Shinjukun suurelle […] asemalle on näppärä, sieltä pääsee helposti esim Naritan lentokentälle. Voi suositella. Read moreGenuine Hotels.com guest review
"le pays du bonheur"
un endroit idyllique, ou le service à la japonaise prends tout son sens. la navette gratuite et la proximité de Shinjuku en font un endroit stratégique !Genuine Hotels.com guest review
"Rigtig fin beliggenhed"
Shinjuku New City Hotel ligger i gåafstand til subwayen og det hippe område Shinjuku. Værelserne er meget standard og ikke noget særligt, men der er pænt og rent og servicen er helt i top. Et rigtigt godt hotel til pengene :-)Genuine Hotels.com guest review
接駁車五分鐘可以抵達新宿車站，非常方便，房間整齊乾淨!Genuine Hotels.com guest review
"Gutes Hotel zum vernünftigen Preis"
Das Hotel ist vom JR Bahnhof Shinjuku in ca. 20 min. zu Fuss erreichbar. Sehr angenehm war der hoteleigene Shuttle-Service: alle 20 min. fährt ein Bus vom Hotel zum Bahnhof und zurück. Praktisch: Ein paar Häuser weiter gibt es ein Supermärktchen. In direkter Hotelnähe befindet sich weiterhin ein chinesisches Restaurant. Wer mehr Auswahl und Unterhaltung […] sucht, muss sich auf die Ostseite des Bahnhofs begeben. Unser Doppelzimmer hatte eine anständige Grösse (ca. 20 m2), war sehr sauber und ruhig - trotz der sehr dünnen Wände (wir konnten unseren Nachbarn schnarchen hören...). Read moreGenuine Hotels.com guest review
สะดวกสบาย โรงแรมค่อนข้างไกลจากสถานีชินจูกุถ้าเกิน แต่มีบริการรับส่งจากสถานี ค่อนข้างสะดวกมากต่อผู้พักGenuine Hotels.com guest review
"Paredes de papel"
El hotel es correcto en general pero ruidoso, ya que las paredes son, literalmente, de papel. El desayuno no merece la penaGenuine Hotels.com guest review
優點: Check In 前與 Check Out後 皆有暫放行李的服務喔; 服務人員態度很好; 房間每日清潔都很做的很好 其中有一天因有用杯子喝水 杯裡有水 服務人員還有紙墊蓋住杯子 並用紙條回覆提醒 真的很貼心耶 缺點:非吸菸房 是聞不到菸味 但走進Hotel內大廳的空氣品質有待改善喔; 另 衛浴室較小且馬筒也較小但有自動肛門沖水功能 整體而言 算是不錯的hotel.Genuine Hotels.com guest review
旅館離車站及鬧區較遠，若沒事先了解接駁車時間與地點，提著行李走起來會較辛苦。旅館看起來相當明亮，雖然內裝看起來比較老，但清潔皆做得很好且旅館內的設備也相當齊全。我們唯一比較覺得不方便的是：房間wifi訊號很差，我們必須在大廳或是客房間的走廊使用。Genuine Hotels.com guest review
"Tolles Hotel für Tokio-Städtetrip"
Besonders wegen der Lage nahe der Shinjuku Station zu empfehlen. 10 Minuten laufen oder das kostenlose Shuttle in Anspruch nehmen. Das Zimmer war sauber und für japanische Verhältnisse geräumig. Convenience Stores sowie kleiner Park in unmittelbarer Nähe. Das Tokyo Metropolitan Government Building mit Aussichtsetage direkt um die Ecke. Frühstück wurde […] nicht genutzt, deswegen kein Kommentar dazu. Wir waren mit unserem Aufenthalt sehr zufrieden. Read moreGenuine Hotels.com guest review
"房間品質不錯 但是插頭太少 充電不方便"
整體而言住宿品質中上 除了距離新宿車站有些微距離 交通車時間又只到晚上10點 所以必須徒步走回去Genuine Hotels.com guest review
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