"Nice place for a short stay"
We had a "condo" room, (large, clean and updated) which was as far away from the water park as possible. My family did not mind the walk, but it would have been a long haul with little kids. The water park was nice; lots of stuff for the little ones. I would recommend for kids ages 5-11. My 16 year old was bored in about 2 hours, ready to head off-site […] of the hotel and find something else to do. Read moreGenuine Hotels.com guest review
My boyfriend and I went to Great Wolf for a romantic getaway for the 4th of July. We didn't really know what to expect since the Dell's is usually known for the activities for kids & family focused environment.The Dell's has so much to do even for two adults! Great Wolf is pretty close to all of the action.There's a State Park you can rent canoes, etc, […] zipling, casino, boat tours, ski shows and plenty of restaurants. Right next door is an outlet mall, bowling, movie theater and more. We didn't hear much or anything at all around us which was great so we had a quiet stay! The 3 things I would change would be the parking on the 4th. You should only allow those staying at the hotel to park there. We didn't have a spot for hours having to park farther away and walking to our hotel room. Also, the water park isn't the biggest. The wave pool and lazy river are small but there are many things for kids to do with slides and water fun. For those with kids the lifeguards are serious about their job and you would have no worries! The biggest downfall for me was the food options. I have food sensitivities to gluten and dairy. Great Wolf didn't have options for either at the Bear Paw sweets shop/ coffee shop which I wasn't very happy about. I'm happy I was prepared and a Walmart was close! I would recommend this in the near future! We didn't eat anything from the hotel so they may have had other food options, not sure. Overall, I would recommend this hotel to everyone! Thank you! Read moreGenuine Hotels.com guest review
I enjoyed my stay I really loved the service especially that hotels.Com Messed up my room I had asked for and the did the impossible to make it right even that they were fully booked for the 4th of july weekendGenuine Hotels.com guest review
"Great stay at Great Wolf - Dells"
We stayed here for the 4th of July weekend, and enjoyed ourselves completely. The highlight was the fireworks display, which took place basically in the parking lot. It was amazing. We could also see 4 other huge displays at nearby resorts. We enjoyed the waterpark, though it was fairly crowded.Genuine Hotels.com guest review
"had a wonderful night, would love to stay longer n"
it was greatGenuine Hotels.com guest review
The staff was very helpful and friendly. Beds were comforable. Only complaints: ran out of towels at water park, drying rack in tub broken, and not a good explanation at buffet but other than that it was fine.Genuine Hotels.com guest review
"Average and over priced"
Look it is the dells and you pay an arm and a leg for average, I get it. THe room was dirty and we had to call twice to get housekeeping to come and clean the bathroom of the filth and hairs. They were understaffed with life guards and the lines got long for the water slides. It took over an hour to get towels at the pool. The Buffet was good. When […] you go to the Dells, your options are limited if you want a hotel with a waterpark. The other places are the same Read moreGenuine Hotels.com guest review
We took our grandsons and they loved the hotel! The whole family loved the hotel, it was a great experience!Genuine Hotels.com guest review
Entrance to get in was hard to find, company should add a sign from main street. Water park hours should be past nine and open earlier then nine.Genuine Hotels.com guest review
"Having fun all the rides"
Its good and great areaGenuine Hotels.com guest review
"Quiet - even with the waterpark"
It was just my wife and I. We were on the same floor as the water park entrance in the room closest to both the waterpark and arcade. Much to our dismay, it was quiet and comfortable.Genuine Hotels.com guest review
"Great hotel, service at resturaunt not the best"
We have stayed at GW twice now and would be willing to stay again. The waterpark is great for kids of all ages and rooms are nice. The Bar and Grill is probably the biggest disappointment. Service is really slow and they close at 10pm.Genuine Hotels.com guest review
We enjoyed our stay, but would probably pick another water park next time. My children are 11 and 14. While they enjoyed the slides, they became bored quickly. The large slide which can take four people at once is fun, but the yellow tubes are difficult to carry up the long flight of stairs. I also feel the park needs some updating.Genuine Hotels.com guest review
"Best staff ever"
Probably the friendliest/helpful waterpark staff we have ever come in contact with!!! Refreshing!!!Genuine Hotels.com guest review
Went off season . It was a nice stay. the hotel was not over crowded . The water in the water park was perfect temperature. Not cold like most other hotels I have stayed at.Genuine Expedia guest review
"Won't be back"
We have stayed at this Great Wolf many times over the last 18 years and were so disappointed this time. Staff was not overly friendly or accomodating. The pool hours (9-9) on the weekend did not fit our needs...we didn't even arrive until 6 PM and by the time we were settled had very little time in the waterpark. In years past we have been allowed to […] bring pizzas to the waterpark and were told that is no onger allowed. The towel boy was extremely stingy (1 towel per person and they are small) and was not at all friendly. Then he would not allow us to take towels into the locker room when we were getting ready to depart for home. There were no hair dryers in the locker room so we left dripping wet. There was no wringer for swimsuits making transporting difficult. The sheets on the pullout bed didn't even come close to fitting and when we requested more they acted like it was an imposition. I am so disappointed. Read moreGenuine Expedia guest review
"Nice for children 3-12"
We took our kids ages 2, 11, 13, 15, 18 for a nice trip. We were disappointed in the quality of the beds - terrible- and the amount of noise in the halls. We liked the safety in the water park. There was a lot for my youngest children to so, but two oldest were bored and wanted more teenage friendly activities and water sports. Also the water and air […] was a bit too cold for our toddler ( and for us parents too!). Read moreGenuine Expedia guest review
This is a great place to stay at. Had so much fun.Genuine Hotels.com guest review
"Family oriented hotel"
We have been going to the Great Wolf for over 10 years and truly love it! The kids have so much to do....it's also a short walk to the outlet mall and bowling, bumper cars, arcade, etc. Plus, you can't miss story time at 8:00 and 9:00 P.M. every night!Genuine Expedia guest review
"Great place to stay with your family!!!"
This place was fantastic from start to finish. Very clean, so much for kids to do!! Never a dull moment. We really enjoyed the kids club and the fact that there were 2 places to eat in the hotel. We never left!! Will def go back and recommend to family and friends!! A+Genuine Expedia guest review
"Great Family resort"
We went on a Friday of spring break. For the amount of people staying there and the number of kids. It was amazingly clean. Did not have to wait for a table at dinner. Excellent family dinner special. Brunch was great. I did not see one staff member that did not have a smile on their face. The water park was perfect for all ages. Will be back and stay […] more than 1 night. Read moreGenuine Expedia guest review
"A wonderful kid friendly hotel."
There were so many activities available for the kids to do. The staff was helpful in guiding us. The fold out sofa was a little uncomfortable but overall fantastic.Genuine Expedia guest review
"Fun family get away"
A fun place but not worth the money. I paid close to $400 per night, and did not feel like it was worth the value. If you can get a deal for less than $200 per night, then I can reconsider.Genuine Expedia guest review
"Fun mini vacation"
Great staycation location. Perfect for our 10 year old.Genuine Expedia guest review
"Awesome indoor waterpark"
The waterpark has activities for all ages. Nightly children's show in the lobby. Many add on activities for kids. ( extra charge for these) Clean comfortable rooms. We didn't eat at the hotel reasteraunts but were told by other guests it was very good. You have several indoor water park choises at the Dells. The Great Wolf is easily on the top thre […] e. Read moreGenuine Expedia guest review
"Family getaway weekend"
This was our 3rd visit to Great Wolf Lodge. The waterpark was great as always and overall our experience was a good one. Two complaints: 1. The waterpark ran out of towels mid-day on Saturday and did not get additional towels for 3-4 hours. 2. The cleaning staff did a terrible job cleaning our room. Had to call twice to get them to come up just to vacuum […] and tidy up. Read moreGenuine Hotels.com guest review
"Great place to come with teens"
Our first time.... come in your swimsuits and go directly to the park at 11 or noon, forget about getting a room anytime soon, however. But understanding the turn around time on the rooms, it is remarkable because no one checks out until the last minute. This causes housekeeping to basically clean rooms from 1 to 4 pm with any guest checking in tapping […] their feet waiting for their room to be ready. They did a great turn around and the room was clean and tidy. However, there were a couple pieces of chips left on the floor under the table, tape on the wall on the loft bedroom (not sure if someone taped up a privacy screen/fabric, which was ridiculous because the loft was already pretty private.) The cleaning crews were swift and busy and extremely polite, accommodating every guest as they were trying to get the rest of the rooms cleaned and people dragging all sorts of coolers, luggage, and whatnot down the halls as they continued to get the rest of the rooms done. I would highly recommend the additional $35 for the later checkout at 2 pm but that puts even more stress on the housekeeping staff. The staff at Great Wolf were perfect, friendly, and trying very hard to make everyone happy. They did a pretty good job. Read moreGenuine Expedia guest review
My family and I had so much fun on our stay at the great wolf, however The staff was very rude. the front desk had some of the most unfriendly people for working in customer service.Genuine Hotels.com guest review
We have a 10, 7, and two 4 year olds. There was something to do for all ages of our party. If you asked my kids what their favorite part was, it would be in this order, magicquest, water park, scoops, arcade. Lifeguards were very aware of their surroundings at all times. We even relaxed enough to have a few adult beverages! I give the hotel staff a […] 3 because it seems that they were burnt out with all the kids around, day in and day out. Who wouldn't be, right? I also gave room comfort a 3 because of the heat. We had to have the heat completely off and have the patio door open to get the room down to 70, when it was 0 outside! All in all, we had a really good time and will be back next year Read moreGenuine Expedia guest review
"Room was very clean, service was good...."
We had a good experience at Great Wolf. The room was very clean, the food was actually very good, the water park was nice... relatively warm. My only complaints... the wait in line was a little long to check in and I couldn't get a hold of anyone at the front desk once, and there was a shortage of towels at the pool... very minor complaints, not anything […] bad enough to warrant a lower rating or not returning. Staff was friendly, room was relatively quiet. The water park entertained the variety of ages we had with us. I would definitely recommend Great Wolf! Read moreGenuine Hotels.com guest review
hotel and water park was clean and very nice,. we were very disappointed in the waitress at both the bar and grill and at breakfast. very slow, did not "wait" on us. had to ask for refills etc. food was good,but kitchen was slow and they were not busyGenuine Expedia guest review
"Great family fun!"
Had a fun time. Everyone is exhausted. Spent many hours in the waterpark. Staff was very friendly. Kids loved it.Genuine Expedia guest review
"Fun, clean, friendly resort"
Our stay in this resort was a great experience. My 5 and 7 year olds enjoyed the slides, the pool, and the kids' hot tub. There were great food options for kids and adults alike. The game room was small but it was packed with my kids' favorite games. Resort was clean and the staff was amazing. We missed the story time but we plan to go back. I've stayed […] at Kalahari and Key Lime Cove. This was by far, my best experience. The guests were very respectful and attentive with their kids. We had zero negatives. That's quite an accomplishment as I admit I tend to be critical :) Read moreGenuine Expedia guest review
"Not as grand as when I was a kid..."
I have not been to Great wolf since I was a kid... don't get me wrong, my entire family (including me) had a blast! it's just that I see it now from a different perspective and now the rooms seemed a bit cramped, the waterparks are showing signs of ware... We are definitely coming back, if you are planning to be in the area, this hotel is a great c […] hoice! Read moreGenuine Hotels.com guest review
"Terrible service, rooms and cleanliness of room."
The hotel service, rooms and overall cleanliness was the worst I have ever experienced when spending over $200 per night (in Wisconsin!), however the indoor pool area was amazing! The layout was great and the lifeguards were the best I have ever seen (other families commented the same as well). They never took their eyes off the water, even for a second. […] Quite honestly, I'm not sure how they can be so intense 100% of the time, but it made us feel completely safe with our three kids under 5 in the water. Go for the pool area, but expect a dirty room (we had to call every day to get it vacuumed...apparently this isn't in the day to day cleaning service) and overall bad attitudes (at the bar and coffee shop) from the hotel staff. Overall, I would not go again. I will take my chances at another hotel. Read moreGenuine Hotels.com guest review
"The hotel is ok, but noting special."
The hotel's room are not bad, but very far away from the lux that you expect when you pay that high of a rate!Genuine Expedia guest review
"Great Wolf Lodge , A really fun stay"
The water park in the hotel we rated higher than Noah's Ark which had been recommended . Clean , exciting , no queues, towels available , close to coffee etc and great helping staff . Breakfast was much better than expected and not expensive General provision for children's fun was constant , general ambiance , paw marks and characters to meet. A […] magic quest we only glanced at due to time restraints but showed promise Free Shutterfly book was appreciated Read moreGenuine Expedia guest review
"I was not happy with this resort."
First of all the waterparks all close at 9 PM on a Saturday night which was the main reason we went there. So after leaving the waterpark we go back to our room, which is a long, long walk and we couldn't get into our room with the key card we brought with us. I found a guest phone in the hallway and called down and they said they would be right up. […] We waited outside our room for another 15-20 minutes and called them again and they said they knew and would be there. After 1/2 hour sitting outside our room in wet suits and cold (they wouldn't let you take the towels out of the waterpark) I took "the hike" to the front desk with my key card and complained. They said they did not know and re-keyed my card. Then I stopped at the bar to bring a drink back to my room and the bartender was just too busy talking to two young women (the only people in the bar besides me) to come over to me and ask if he could help me. I just said forget it out loud and left. After we finally got back in our room my grandkids went to the vending machine to get ice cream and it "ate their $4". So no, I was not happy with the service. Read moreGenuine Expedia guest review
While the water park is great, there wasn't too much else that was great about this hotel. The service was not friendly and did a horrible job of getting us our room as we waited 90 minutes after check-in time to get our hotel room. The food at the restaurants was sub par at best. The water park was amazing but other than that it was very disappoin […] ting. Read moreGenuine Hotels.com guest review
"Nice waterpark loved it-hotel issues however"
Loved the water park! However to get your parking pass you needed to listen to a sales pitch to attend a "seminar" and in turn you would receive some comps if you attended. I just drove in the car for six hours with two kids. I just want to park my car. We pre-paid through Expedia but after checking I received a notice that my credit card was charged […] $200 from the hotel. When I went to the front desk I was told that the $200 was charged to the account "in case we incurred expenses" during our stay ($100 per day). So if you stayed a week $700???? Why not keep it on file and not actually put it through to my credit card. Finally it was six o'clock at night and our room had not been cleaned. A very nice member of the staff offered to clean it so kudos to that employee but for the prices we paid that service should be done at a reasonable time and should not need to be requested. Again nice place but questionable practices. Read moreGenuine Expedia guest review
"Too Kid Friendly."
We were ok with kids but there was't much for adults to do.Genuine Expedia guest review
"Love this hotel."
This was our second stay at this hotel. We loved it so much we decided to stay again. This time I was alittle disappointed in the cleanliness of the room. There were some kinds of stains (dirty) on some of the pillow cases and one the top sheet of the bed. Other than that, the waterpark is great. So much for the kids to do and most of the lifeguards […] are great! It really makes a difference when you feel your children are safe (being watched) while at the waterpark. Read moreGenuine Expedia guest review
"Nice getaway for the two/or the family"
Front desk staff awesome! Water park chill, life guards vigiliant. Room was very cozy(stayed in the fireplace/jacuzzi suite). All in all it was great. Although the bartender was the worst I have ever been around(been in dining/hospitality business for 20 yrs), he needs to learn basic rules of customer service!Genuine Expedia guest review
"Service was Amazing!"
Our hotel came with a broken fridge and it was fixed in minutes. Anything we needed, they were able to accommodate! Great Service.Genuine Hotels.com guest review
"Simply the best!"
Everything was just wonderful. There were only a couple minor issues, one was the bath tube drained very slowly and the second was the breakfast buffet quality was less then expected. Also our room overlooked the parking lot which was very noisy at night.Genuine Hotels.com guest review
Water park was closed - not advised about it when called to book this hotel.Genuine Hotels.com guest review
"Hotel was very family friendly"
I really enjoyed the hotel the buffet was delicious and we had a great dinner across the street and the arcade was very affordableGenuine Expedia guest review
Room was not goodGenuine Hotels.com guest review
"Always a GREAT experience."
We always have a great time at this location. Plenty of life guards on duty that are hands down the best at keeping an I out. Gym could use a little more equipment. We will be back again and again.Genuine Hotels.com guest review
Rename it to Great Time Lodge.Genuine Hotels.com guest review
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