Staff were unhelpful of noisy guest above our room. Sounded like a heard of houses until 11:30 pm and then started again at 6:20 am. Called front desk and noise never stopped. Dinned for dinner at lodge and customer service was horrible. Sat at the table for 15 minutes with no service. Had to get a mabager to get a waitress to help us. Pool area was […] ok. Probably would not stay at great wolf again. Read moreGenuine Hotels.com guest review
"Great time at Great Wolf"
Everything was great except the in-hotel restaurant. Very expensive and our food was cold. Went elsewhere for food the rest of our stay. But otherwise we loved it!Genuine Hotels.com guest review
We couldn't have asked for a better hotel!! Everyone was so friendly and the water park was amazing..Genuine Hotels.com guest review
"Water park good, hotel okay."
Kids had a great time at the water park but the accommodations are nothing special. Layout of room is bizarre with a 3/4 wall separating what could have been two bedrooms. For a group of four, a second bedroom would be a positive. Fold out couch was a torture device. Wrong fitted sheet for that mattress made it unusable. Breakfast service was horribly […] slow. Food was wrong when delivered. Read moreGenuine Hotels.com guest review
Perfect winter getaway with preschoolers! We loved how much this hotel offered for our crew, but definitely could use improvements to the arcade and the slightly dated rooms.Genuine Hotels.com guest review
Overall this was a good short family getaway. Our kids (7, 5) loved the water park and the attractions at the hotel. The hotel is not the most up to date and the cleanliness in some areas was suspect. Also, I would not recommend eating at the hotel. The food was average, but priced above average. Again, overall a good trip that the kids enjoyed and […] adults were able to relax and do some shopping (there is an outlet mall beside the hotel), thus a success. Read moreGenuine Hotels.com guest review
It was excellent!Genuine Hotels.com guest review
"Great Water Park! Good Service! Slide past their restaurant."
Overall a GREAT water park get-a-way at a reasonable cost - despite our last minute plans. Happy with everything except for the dinner we were served at the hotel restaurant. Service was good, but the food quality was poor. I had cold rubbery chicken and my wife's burger had a very stale bun. The kids meals were okay - at least they ate it. Feels like […] management may need to upgrade their cooking skills or pay closer attention to the taste of their food. I was tempted to ask the waitress to ask the cook to come out and actually taste the food they were preparing. Read moreGenuine Hotels.com guest review
We stayed for my daughters 10th birthday it was amazing and fun. We dined in the ginger bread house for dinner. had story time was one her best birthdays according to her. thanks can not wait to come back!Genuine Hotels.com guest review
"Nice Water Park, Terrible Food"
At indoor water parks, there are 3 things that need to be taken into account - the water park, the room and the food. At Great Wolf Lodge, the water park is nice - there are plenty of pools and water slides for the kids to play on and it's good for kids of all ages. The only downside is that the lazy river (which is often the only "escape" for adults […] to get away from splashing kids) is small and not well managed. The lifeguards allow kids to get out of their tubes and kick around and splash away, which means that there really isn't a respite for adults who just want a few minutes to get out of the chaos. The rooms at GWL are nice. Comfortable, clean and you have a small refrigerator and microwave in your room. The food at GWL is terrible. There are limited options to eat onsite and all the food is pretty bad (yet pricey). We ate lunch at the Lodge restaurant, and the food was not very good. We had a pizza for dinner from the other food place onsite and that was mediocre at best. The final straw was breakfast the next morning back in the Lodge. I had a Spinach & Mushroom omelet (no cheese) and it came sitting in a puddle of grease. I was sick afterward and didn't swim for a couple hours until my stomach settled down. From that point on, we made it a point to go out to eat. I’d go back to Great Wolf Lodge, but I’d plan to bring food that we can reheat or prepare in the microwave. Otherwise, we’d arrange our day so that we can eat out for all meals. Read moreGenuine Hotels.com guest review
Small bathrooms but great placeGenuine Hotels.com guest review
"Hotel was nice but the water park was lacking."
The water park is for the younger kids. Many of the larger slides were closed and the park closed at 8:00 the day we were there. It was a bummer.Genuine Expedia guest review
"Fun for the family"
Great Wolf is a little on the pricier side of the water park resorts, but it was worth it. Everything was clean, the staff was kind and helpful, and the kids had a blast in each of the areas of the park. We were there in the fall, so the outdoor areas were closed, but they looked fun too. We will definitely consider coming back again.Genuine Hotels.com guest review
"ALL OF US ENJOYED OURSELVES"
NO COMPLAINTS EVERYTHING WENT WELL. SOMEHOW OUR HATCH DOOR, ON THE CAR, WAS LEFT OPEN AND SOME ANONYMOUS LADY WAS NICE AND SHUT THE DOOR FOR US, I THOUGHT THAT WAS EXTRA NICE.Genuine Expedia guest review
It was a great place to stay , the only problem I had was the indoor pool area was closed for maintenance , It would have been nice to know this ahead of timeGenuine Hotels.com guest review
"Best indoor water park for kids pre-teen and below"
We loved the water park. Warm water, good mix of slides, segregated areas so you felt like you aren't on top of everything and it isn't quite as noisy. We spent about 1.5 days in the water park and spent the rest of our time exploring the area. We'd highly recommend a trip south to Devils Lake State Park. Beautiful views in the fall.Genuine Hotels.com guest review
"Lots of fun. Not all water slides open."
Not all the water slides were open which was disappointing to the kids. Good variety of activities and options. Enjoyed our stay.Genuine Expedia guest review
Had to wait over an hour before a room was available.Genuine Expedia guest review
awoke at 6:00 AM to the sound of a heard of elephants above!!! Front desk could do nothing about the noise after 7:00 AM. If you want a relaxing vacation this is not the place to go.Genuine Expedia guest review
Stayed here for a conference. We were advised by the hotel and Hotels.com that the waterpark was down for maintenance. Told them we were there for a conference so that was not a concern. What the hotel failed to tell anyone was that all the facilities were closed including restaurant and lounge. After working all day and driving 4 hrs we did not want […] to drive around to find a place to eat or drive after a cocktail. We should have been given all this info so we could have had the option to stay elsewhere. Even a rate reduction would have been appropriate. The front desk was very pleasant but took no responsibility for the lack of info. All we heard was to take it up with Hotels.com. Also the conference was told that they were not allowed to bring in food. Read moreGenuine Hotels.com guest review
"Great family hotel"
We had 4 kids ranged 8, 12, 15, 16 and all has a great time. I will say that most of the slides are more geared toward the younger ones, my teenagers were more drawn to the outlet mall nearby and buffet restaurants to cater to difficult eaters.Genuine Hotels.com guest review
Clean, safe, and fun. Just what the doctor ordered for a short get-a-way with the kids.Genuine Expedia guest review
"Hotel needs updating, also very noisy."
It was nice to have the water park located in the hotel, however the hotel was very worn. The mattresses were very worn and lumpy. The wallpaper was pealing off the walls and there was lots of mechanical noise from trucks, etc. I didn't feel like it was worth the money we paid for the room and would not recommendGenuine Expedia guest review
We had a very nice stay. The indoor water park had 3-4 slides which we enjoyed but it in all it was geared toward kids 12 yrs and younger.Genuine Hotels.com guest review
Good for families and young kids, waterpark is big, needles to go to any other park in the area , and also good locationGenuine Expedia guest review
We went last minute on a Saturday night in August, paid $350 plus tax for a king suite. The room was plain, clean, nothing special. The waterpark was a Huge letdown. We stayed at the Wilderness prior and the pools here were tiny and boring in comparison. Their map makes it look large and plentiful but its not. There are only a few slides and seemed […] not enough tubes at any of them. I would never waste the money again but either stay at the better resort or choose a cheap hotel that offers waterpark passes. Read moreGenuine Hotels.com guest review
"Dells water park"
Nice experience for a Dells water park stay.Genuine Hotels.com guest review
Stay was great. But....when we went to check in great wolf hadn't gotten our booking from hotel.com, thankfully they still had a room left! So all ended well.Genuine Hotels.com guest review
"Stay at Great Wolf Lodge"
Our stay was excellent! It is a very clean and nice hotel. Staff was friendly. Person who helped us at the front counter was beyond helpful. There was a misunderstanding with our reservation. She took it with stride and was very, very helpful and resolved the issue above and beyond our satisfaction. Very small incident - when we went to our room the […] keys did not work. Called on our cell phones and they noted they had a issue with keys that day. Offered to send someone over with new keys. Again, very helpful. It truly was an awesome experience. Read moreGenuine Expedia guest review
"Ok if you have younger children"
If you have children 6 and under this would be a good place for a water park as a lot of it is focused on the younger crowd.Genuine Expedia guest review
I was looking for the perfect place for my 3 and 5 year old. I found it! The kids loved great wolf. I loved it because the kids were safe. Everything was 2,3, or 4 feet deep. Perfect for little ones.Genuine Expedia guest review
The carpets looked dirty, I had my baby on the carpet in the hotel room and she grab an old cherry under the bed, indoor and outdoor water parks are very nice.Genuine Hotels.com guest review
"Terrific for Grandkids"
We had the best time ever with our 2 and 3 yr old grandsons. Everything is conveniently located on the property; lots for kids of all ages. Story time was a big hit. Wish there was a cheaper casual restaurant, non-buffet and could use a convenience store for toiletries, etc.Genuine Hotels.com guest review
No conditioner or lotion in the room! :(Genuine Hotels.com guest review
The Great Wolf Lodge had a variety of waterpark features, and the lines were not long. Room rate was overpriced but kids had a great time.Genuine Hotels.com guest review
"Kids loved it"
We stayed three days. The place was packed our kids had a blast. Room was average not bad and not great. The hotel is starting to show it's wear in places for sure. One lamp was broken in our room, half the electrical outlets only one sockets would work, and the corners of the walls were all cracked from settling. Overall definitely a good time for […] kids. Read moreGenuine Expedia guest review
We stayed for three days and loved every minute of it.Genuine Hotels.com guest review
"Great Time at the Great Wolf Lodge"
Had a great stay. The only reason I gave just an OK rating on cleanliness was because the room smelled like smoke even though all rooms are non smoking. Of course it's not the hotels fault if someone smokes but maybe they could have done something more to get rid of the smoke smell. It's a great hotel and water park. We had a fantastic time.Genuine Expedia guest review
"The Great Wolf Experience"
Great stay. The children enjoyed the waterpark and the entertainment provided for the children was superb. We all enjoyed the breakfast buffet too. Our room was clean and had a nice outdoor theme.Genuine Hotels.com guest review
"Not what I expected for the price!"
No sink in the restroom! !! If you need to use the bathroom at night you disturb everyone else in the room when you wash your hands at the sink which is 3 feet from the bed!!!Genuine Expedia guest review
"everything close by"
we all love the place because everything was close by. restaurants,beaches,and anything we needed was just right there.Genuine Expedia guest review
"a must place to stay"
we had a wonderful time there was so much to do there all the attractions of the dells were close by it was wonderful!!!!!! we will be back again sometimeGenuine Hotels.com guest review
My family and had a fantastic time. Thank you!Genuine Hotels.com guest review
"Perfect weekend getaway"
Had a wonderful stay and the hotel staff was great. Rooms were very well kept as was the whole facility considering the number of guests there.Genuine Expedia guest review
"Hard-working staff in a friendly place"
We had an overnight stay on the way to camp. Good stopover.Genuine Expedia guest review
Wish we could have stayed longer. Great place for weekend family vacation.Genuine Hotels.com guest review
"Great for kids"
I took my 3 granddaughters, ages 14, 9, and 5. They loved it. They've already asked when are we going again! The staff was very helpful and kind. After getting ice cream, the youngest dropped hers and the staff refilled it immediately with no charge. Story time was great, and the coloring was great for the 5 year old. The water park had slides that […] kept the 14 and 9 year old happy. They loved the hollow tornado. The wave pool wasn't as rough as other wave pools which was wonderful because I didn't have to worry about anyone drowning. Magic Quest was lots of fun for the older ones. The staff in the gift store were especially helpful. Explaining the paw passes helped and waiting for their tattoos, which they still have because of the kind gentleman's recommendations. All in all it was great. We plan on coming again. Read moreGenuine Expedia guest review
"Perfect for Families!"
We loved our stay at the Great Wolf Lodge, wish we could have stayed longer. We stayed at another hotel the next night and it was disappointing. This hotel is perfect for families and especially children. We loved MagiQuest and the waterparks. The room was clean, staff was friendly/helpful, and we were impressed on how lifeguards actually took their […] jobs seriously as compared to other hotels we have stayed at. Read moreGenuine Hotels.com guest review
"Comfortable, kids friendly"
Very nice well maintained surrounding...only thing I notice the headboards were dusty , when kids try to climb around, wish they would pay more attention to little details like this ...but over all it's a comfortable place and the waterpark is an A plus!Genuine Expedia guest review
Very nice hotel, but very expensive! They really ping you at every turn.Genuine Expedia guest review
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