Park Plaza Riverbank London - London

18 Albert Embankment, London, SE1 7TJ United Kingdom
Hotel Info: 866-539-0036
Guest rating 4.4 / 5
96% Recommend
(Neighbourhood average 3.8)
Location. The modern Park Plaza Riverbank London hotel is located in London, England, within 600 metres of The London Eye, Big Ben and the Houses of Parliament. Piccadilly Circus is one-and-a-half miles from the hotel and the boutiques and restaurants of Knightsbridge are two miles away. Hotel Features. The Park Plaza Riverbank London hotel occupies a glass-fronted building set on the south bank of the River Thames. The hotel's multilingual concierge can assist with sightseeing information.The...
51.49026, -0.12261
Hotel coordinates:

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Guest review summary

  • 4.4 Average rating: All Trip Types
  • 96% Recommended
  • 77 Reviews
  • 4.3  Hotel Service
  • 4.4  Room Comfort
  • 4.5  Hotel Condition
  • 4.6  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (77) 4.4
Business (7) 4.4
Romance (1) 5.0
Family (4) 4.3
With Friends (3) 4.3
All Others (62) 4.4

Overview

Location. The modern Park Plaza Riverbank London hotel is located in London, England, within 600 metres of The London Eye, Big Ben and the Houses of Parliament. Piccadilly Circus is one-and-a-half miles from the hotel and the boutiques and restaurants of Knightsbridge are two miles away.
Hotel Features. The Park Plaza Riverbank London hotel occupies a glass-fronted building set on the south bank of the River Thames. The hotel's multilingual concierge can assist with sightseeing information.

The contemporary Chino Latino Brasserie serves Japanese and European fusion cuisine and a wide range of cocktails. Breakfast (surcharge) is available.

The hotel has a business centre and 10 meeting rooms, including the Thames Room with river views.

The hotel's fitness centre has cardiovascular equipment and weights.

Guestrooms. The Park Plaza Riverbank London hotel's 394 air-conditioned guestrooms are decorated with neutral colours and polished wood furniture. All rooms have wireless and high-speed Internet access, minibars, flat-screen satellite televisions and tea/coffee making facilities. Bathrooms have separate baths and showers.

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • We're just a phone call away: 800-2-HOTELS (800-246-8357)

Amenities

Services

  • Babysitting or child care
  • Breakfast available (surcharge)
  • Concierge desk
  • Doorman/doorwoman
  • Express check- in
  • Express check-out
  • Fitness facilities
  • Health club
  • Internet access in public areas - high speed
  • Multilingual staff
  • Parking (surcharge)
  • Parking (valet)
  • Porter/bellhop
  • Shoe shine
  • Tour assistance
  • Wedding services
  • Wheelchair accessible

Business & Event

  • 24-hour front desk
  • Audio-visual equipment
  • Banquet facilities
  • Business center
  • Conference room(s)
  • Dry cleaning/laundry service
  • Exhibit space
  • Meeting rooms (small groups)
  • Room service (24 hours)

Accessibility Features**

  • In-room accessibility

**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

Rooms (all rooms include)

  • Air conditioning
  • City view
  • Coffee/tea maker
  • Complimentary toiletries
  • Cribs (infant beds) available
  • Desk
  • Dial-up Internet access (surcharge)
  • Direct-dial phone
  • DVD player
  • Electronic/magnetic keys
  • Flat-panel television
  • Hair dryer
  • High-speed Internet access
  • Housekeeping
  • Hypo-allergenic bedding available
  • In-room safe
  • Iron/ironing board
  • Minibar
  • Non-smoking only
  • Pay movies
  • Plasma television
  • Private bathroom
  • Rollaway beds
  • Satellite television service
  • Shower/tub combination
  • Television Internet access (surcharge)
  • Wake-up calls
  • Wired high-speed Internet access (surcharge)
  • Wireless high-speed Internet access (complimentary)

General

  • Air-conditioned public areas;
  • Ballroom(s);
  • Bar/lounge;
  • Coffee shop or café;
  • Elevator/lift;
  • Number of buildings/towers 1;
  • Number of dining venues 2;
  • Number of floors: 11;
  • Number of meeting and conference rooms 21;
  • Number of rooms: 394;
  • Restaurant(s) in hotel;
  • Smoke-free property;
  • Tours/ticket assistance;
  • Wireless (high-speed) Internet access - complimentary;
  • Year Built 2005
Cash Deposit Required
Check-in time is 2 PM
Check-out time is Noon
Pets not allowed

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Dining

Chino Latino Brasserie, Bar & Lounge - Located on the Park Plaza Riverbank's ground floor, this dining venue serves a modern fusion of Japanese and European cooking along with an extensive range of cocktails in a smart, contemporary setting.

Guestrooms Guestrooms

Executive Double

Hotel Info: 866-539-8117

All rooms include All rooms include
  • Air conditioning
  • City view
  • Coffee/tea maker
  • Complimentary toiletries
  • Cribs (infant beds) available
  • Desk
  • Dial-up Internet access (surcharge)
  • Direct-dial phone
  • DVD player
  • Electronic/magnetic keys
  • Flat-panel television
  • Hair dryer
  • High-speed Internet access
  • Housekeeping
  • Hypo-allergenic bedding available
  • In-room safe
  • Iron/ironing board
  • Minibar
  • Non-smoking only
  • Pay movies
  • Plasma television
  • Private bathroom
  • Rollaway beds
  • Satellite television service
  • Shower/tub combination
  • Television Internet access (surcharge)
  • Wake-up calls
  • Wired high-speed Internet access (surcharge)
  • Wireless high-speed Internet access (complimentary)
Accessibility features

Executive Room

Hotel Info: 866-539-8117

One double bed or two twin beds. High-speed Internet connection. Cable/satellite TV with pay movies. Refrigerator and coffee/tea maker. Hair dryer.

All rooms include
Accessibility features

Superior Double

Hotel Info: 866-539-8117

All rooms include
Accessibility features

Superior Guest Room

Hotel Info: 866-539-8117

One double or two twin beds. Work desk with lamp. Wired high-speed Internet access - surcharge. TV Internet access - surcharge. Direct-dial telephone. Flat-screen, cable/satellite television with pay movies. Minibar, coffee/tea maker, refrigerator. Private bathroom with separate bathtub and shower with hair dryer. Hypo-allergenic bedding available upon request. Windows open. Air conditioning.

All rooms include
Accessibility features

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.

Area map

Park Plaza Riverbank London Southwark - Waterloo

A short guide to Southwark - Waterloo

South of the City, historic Southwark is packed with visitor attractions. Famous landmarks include Tower Bridge (the Tower of London is just north), Shakespeare’s Globe, and Tate Modern. Borough Market is gourmet heaven; the 17th-century George Inn is a picture-book pub. Tourists flock to the London Eye, a giant observation wheel which offers fabulous views of London.

see all hotels in Southwark - Waterloo

Nearby Activities & Points of Interest

Less than 0.5 mile

  • Tate Britain - 300 yards
  • Vauxhall Bridge - 500 yards
  • Lambeth Bridge - 500 yards
  • Lambeth Palace - 600 yards
  • Kennington Oval - 900 yards

0.5 - 1.0 mi

  • Victoria Tower - 1000 yards
  • Palace of Westminster (Houses of Parliament) - 1200 yards
  • Florence Nightingale Museum - 1200 yards
  • Westminster Abbey - 1300 yards
  • Westminster Bridge - 1300 yards

3.0+ mi

  • London City Airport (LCY) - 7.5 miles
  • Biggin Hill Airport (BQH) - 13 miles
  • London Heathrow Airport (LHR) - 14 miles
  • London Gatwick Airport (LGW) - 23 miles
  • White Waltham Airport - 28 miles
  • London Luton Airport - 29 miles
  • Farnborough Airport (FAB) - 32 miles
  • London Stansted Airport (STN) - 32 miles
  • Southend-on-Sea Municipal Airport (SEN) - 36 miles
  • Shoreham-By-Sea Airport (ESH) - 46 miles

Reviews

Park Plaza Riverbank London 2009.08.13
Recommended Trip type: Business "Appropriate for Business"

Reviewed by Faisal of Houston on Aug 13, 2009

Great hotel for anyone doing business along the south bank of the Thames River. Otherwise, keep looking--you will find a better location. Good service and an excellent business center open till 11 PM, seven days a week. Business center staff was helpful and competant. Good mini bar and an all-night room service menu. Room is big by English standards. You will either get a room with a spectacular view of the River Thames or an ugly view of the building across the alley. Good breakfast buffet--very reasonably priced by English standards. Decent upscale restaurant in the lobby. Closest tube station is the Vauxhall Station (about 1/4 mile west of the hotel) on the Victoria Line. You are only a few tube stops from Green Park, Oxford Circus and Piccadilly Circus. The tube is definitely the way to get from this hotel to the heart of London. Again, great bang for your buck, but if your business meetings are in north or central London, you will find yourself too far for comfort. If you are a tourist, you will find yourself too far from the action.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Park Plaza Riverbank London 2009.08.10
Recommended Trip type: All Others "8 Aug 09 Review"

Reviewed by a Hotels.com guest on Aug 10, 2009

Hotel staff was Ok not very cheerful. The room size was fabalous for the price we paid..free wi-fi internet, so bring your laptop. Convenience store right next door to purchase water..etc... Location to the sites are a little far, if you don't mind walking it's ok. closest tube was Westminster but it was closed. Do your research all tubes R not always open...buses run until 4am they run all day use them, instead of taxis if you can...Exchange your cash, Euro etc.. in the city and not in the airport you get a better rate. Enjoy LOndon

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Park Plaza Riverbank London 2009.08.09
Recommended Trip type: All Others "Fantastic"

Reviewed by J of Paignton, Devon on Aug 9, 2009

Stayed only one night for a wedding, but had a very enjoyable experience. The view immediately out front of the hotel is not great, but the quality of the hotel is something else. Lots of attention to detail, pleasant staff, great bar, luxurious room, and convenient location (for Westminster or Waterloo, from which the West End is only a hop, skip and jump away).

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2009.07.27
Recommended Trip type: Romance "outstanding hotel"

Reviewed by a Hotels.com guest on Jul 27, 2009

comfortable beds, great location, beautiful hotel and spacious rooms.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2009.07.14
Recommended Trip type: All Others "A very good hotel ideally located for the London eye etc"

Reviewed by J of Wrexham North Wales on Jul 14, 2009

The hotel itself is located about 15 mins walk from the London Eye which is perfect as it was one of our destinations. The hotel itself was modern and had a good atmosphere with plenty of staff on the reception and check in areas. Car parking could not be easier as we could pull up to the front of the hotel and unload our luggage. The car then was taken to the off site but very close secure parking place by a member of staff, which again was good. The cost was £26.00 for the weekend. But note that it is first come first served regarding parking as they have a limited number of spaces. We where also able to check in a couple of hours earlier as well which again after a longish journey is always a welcome. The rooms themselves where very good, very clean with everything you would expect including a secure safe. The hotel was quiet even though it is on a main road with railway lines at the rear of the building. We where offered a upgrade which was declined and then paid £10 for breakfast each which was very good as you could eat as much as you liked. A full english breakfast was included along with the usual cereals and fruit etc for the more health conscious.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2009.06.16
Recommended Trip type: Family "Very nice hotel"

Reviewed by a Hotels.com guest on Jun 16, 2009

Very pleasant experience and a great loacation on the river.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2009.06.15
Recommended Trip type: All Others "Value for money"

Reviewed by N of Manchester on Jun 15, 2009

This hotel was situated in a good place and it was easy to get everywhere. Although I had booked a twin room and when I got there I was told there were none available which vexed me, the staff were very accomodating and upgraded me to a suite! The staff are very friendly, the rooms are very nice and the beds comfortable. My only fault would be the room service as it was lukewarm and average tasting. But I would certainly go there again.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Park Plaza Riverbank London 2009.06.14
Not recommended Trip type: All Others "Won't be rushing back"

Reviewed by E of Cork on Jun 14, 2009

Stayed here one night only after driving from Fishguard, must say it will be our last, had a room overlooking train tracks, very noisy, asked to be moved to another room and were waiting half an hour for someone to change us. new room smelled of stale smoke, cleaner woke us up at eight am knocking on the door and entering our room. Room service poor. parking very expensive, not a nice experience

Overall Rating

3.0 out of value="5"
  • 2.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 2.0 Room Cleanliness
Park Plaza Riverbank London 2009.06.10
Recommended Trip type: All Others "great for the cricket"

Reviewed by d of glasgow on Jun 10, 2009

close to the tube and thames walkway, excellent standard , near the oval

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Park Plaza Riverbank London 2009.06.04
Recommended Trip type: All Others "Modern Budget Luxury"

Reviewed by M of Hampshire on Jun 4, 2009

This is a fantastic hotel if all you want is a bit of a treat and want to be out the way of loud traffic but in a still central, beautiful and convenient location with some great restaraunts nearby. Chino Latino is a fantastic place for cocktails and breakfast but i did not try the dinner as it is not my kind of thing.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2009.06.02
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Jun 2, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2009.05.02
Recommended Trip type: With Friends "Good hotel for the price"

Reviewed by a Hotels.com guest on May 2, 2009

The hotel is designed for an international clientele, which means it has all the necessary amenities. It is also has a trendy bar in the lobby, that is unlike the typical hotel bar. Also, try the bar in the boat across the street.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2009.04.23
Recommended Trip type: All Others "Good value"

Reviewed by b of Hertfordshire on Apr 23, 2009

Good location, good value, helpful staff - no problems, but bar prices a little high. Overall good.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2009.04.20
Recommended Trip type: All Others "Overall a good hotel in a great location with stunning views"

Reviewed by S of Suffolk on Apr 20, 2009

Booked a double room, but rooms are allocated on arrival and we were offered a twin on 3rd floor or a double on 9th floor which was right at the back of the hotel with no good views. Paid £45 to upgrade to executive double room on 6th Floor with view of Thames, Big Ben & London eye. Room was lovely, nice modern decor, very clean couldn't get enough of the view- stunning!- glad we upgraded. Air con didn't work though and window was locked. Called reception, they told us the system was on 'winter' mode so the air con couldn't be switched on, said they would send someone to open the window, an hour later no one had come had to call again, 15 minutes later finally someone came to open the window. Didn't speak to one English member of staff, most from Eastern Europe. Lady in the breakfast room, was very nice and helpful. Had to queue for breakfast (included in executive room upgrade) but it was very good and nice and hot. Room upgrades also include a later checkout of 1pm (subject to availability), complimentary drinks and snacks in the bar-between certain times (we missed this as had to go to a show), dressing gowns & slippers. Ice machine on every floor was handy. Great location 10-15 minutes walk to London Eye & Big Ben. Good overall with fab views ,would return.

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2009.04.19
Recommended Trip type: All Others "Incredible value for money"

Reviewed by T of Brighton on Apr 19, 2009

When you walk in you feel like you could be heading in to the St. Martins Lane hotel - a very luxurious feel and such incredible value for money for the location and rooms available. I'll certainly visit again.

Overall Rating

5.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2009.03.26
Recommended Trip type: Family "Very Nice Hotel at a Good Price"

Reviewed by a Hotels.com guest on Mar 26, 2009

This was a very nice hotel for the price we paid. We stayed over a weekend and the rates on the weekend seemed to be quite a bit less than weekdays. Overall condition of the hotel is very nice with all the modern amenities and conveniences you would expect from a 4 star hotel. Only drawback was it is a bit of a walk from any major tube (subway) station or major tourist attraction. Not that it can't be walked (we did it several times) but it is just not right in the heart of the tourist area. But that also probably kept it a bit quieter and more reasonably priced. I would recommend this hotel to anyone.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2009.02.09
Recommended Trip type: All Others "fantastic"

Reviewed by c of wellingborough on Feb 9, 2009

would use this hotel again ! Good location to explore the city . if not having breakfast at the hotel use the kennington lane cafe near vauxall station v. good ! !

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2009.01.27
Recommended Trip type: All Others "Very impressed!"

Reviewed by M of Essex on Jan 27, 2009

We stayed for one night. I'd booked a double smoking room, but we were given a twin non-smoking . I phoned down to reception, and were immediately given a suite!! The rooms were very comfortable..the bathroom fantastic! I would definitely stay there again!! The hotel is very near to all the sights.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 4.0 Room Cleanliness
Park Plaza Riverbank London 2009.01.27
Recommended Trip type: All Others "Excellent"

Reviewed by C of Sheffield on Jan 27, 2009

My girlfriend & I stopped here when we went to see a show & absolutely loved it, room was clean & smart, staff were friendly & helpful, the location couldnt have been better, we would expect to pay double for what we got, will definately be stopping here again next time we come to see as how

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2009.01.14
Recommended Trip type: All Others "Excellent but a couple of watch outs"

Reviewed by J of Wiltshire on Jan 14, 2009

This is a great quality hotel in a good location and I'd recommend it, particularly as I got such a great deal through this site. Watch-outs are: - desk staff/concierge area staff vary in customer service - some are not particularly welcoming and you need to work to get them to respond pleasantly and helpfully - the tube is a brisk 8-10 minute walk away, great in summer but less than great during the colder and wet months

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2009.01.13
Not recommended Trip type: All Others "Good hotel but suffers breakdown in hot water"

Reviewed by T of dublin on Jan 13, 2009

The hot water system failed in the morning and we had only a cold shower

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2009.01.07
Recommended Trip type: With Friends "Great room much larger than most european hotels."

Reviewed by a Hotels.com guest on Jan 7, 2009

I stayed at this hotel in august and tried to book it again over christmas but it was all full. the location is great and the rooms are much larger than most european hotels. Good location.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 4.0 Room Cleanliness
Park Plaza Riverbank London 2009.01.06
Recommended Trip type: All Others "Great value for money!"

Reviewed by D of Melbourne on Jan 6, 2009

The staff and provide an exceptionaly friendly service and always willing to help! The hotel is amazing. All the 5 star commodoties you could ask for without the price tag! Will definately stay here again!

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2009.01.02
Recommended Trip type: All Others "Convenient and attractive pricing for a short break"

Reviewed by J of North Yorkshire on Jan 2, 2009

Stayed between Christmas & New Year, so the rate was very good avoiding the key night (Christmas Day/New Years Eve etc). The location was pretty reasonable in the re-developing Vauxhall area south of the river. Short walk (8-10 mins) to nearest underground (Vauxhall). Plaeseant walk toward West End/London Eye via the riverside path. Hotel bar area very good and relaxing, rooms well appointed and modern (pretty spacious too for London) - good amenities generally and we cannot fault staff attitude or attentiveness, though we didn't need to interact too much. Didn't have breakfast in hotel, went for cheaper option of local cafe and found one just behind Vauxhall station on Kennington Lane (called Kennington Lane Cafe) - nice food, great value, very clean and the owners particuarly pleasant - would recommend. All in all, don't be put off thinking this hotel is too far from the city centre/attractions - the quality and price is an easy compensate.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2008.12.03
Recommended Trip type: All Others "Excellent Value and comfort"

Reviewed by P of Ireland on Dec 3, 2008

Good value fr money and excellent facilities. Only drawback was I booked a double bed, and only got a twin room.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2008.11.23
Recommended Trip type: All Others

Reviewed by a Hotels.com guest on Nov 23, 2008

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2008.11.20
Recommended Trip type: Business "will be going back"

Reviewed by j of peterborough on Nov 20, 2008

i am going to stay there for at least another ten times next year..very clean most stylish and comfortable bed.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2008.11.11
Recommended Trip type: All Others "Londons best kept secret"

Reviewed by N of Northampton on Nov 11, 2008

This hotel provied an excellent facility to enjoy a good nights entertainment and much needed rest! even though the view from the window was pretty poor the views inside the room were astonishing. the hotel had many facilities to explore and enjoy. i will be coming back to this hotel at least once a month.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 3.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2008.11.01
Recommended Trip type: All Others "Best of British !"

Reviewed by S of Birmingham on Nov 1, 2008

Booked for my 40th Birthday and all was smooth until we were told our room wasn't quite ready. We had already received a kind upgrade and chmpagne for my birthday and the staff were very apologetic for the oversight........we were given some complimentary drinks and nibbles in the lovely, vibrant bar but were told 30 minutes later that the room was still unready ! Despite being messed about somewhat, the level of service was very good and we were delighted to then be upgraded to a river-view suite which was fantastic ! Things do go wrong and sometimes rooms aren't ready but I cannot fault the level of personal service afforded to me and my fiancee, making my 40th a memorable one.......... ..........for the walkers among you, turn right out of the front of the hotel and wander along the river to take in the sights, bars and restaurants around. London eye, Tate Modern, London Bridge experience are all within a short walk.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2008.10.20
Recommended Trip type: Business "Good option for the price"

Reviewed by a Hotels.com guest on Oct 20, 2008

The room was clean with the exception of some hair on the bed - a pet peeve of mine. Decent location and a fairly easy walk to the tube station. Service at the restaurant was lacking, although the food was very good.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 3.0 Room Cleanliness
Park Plaza Riverbank London 2008.10.14
Recommended Trip type: All Others "Great Place to Begin and End a Walk Around London"

Reviewed by p of California on Oct 14, 2008

10 min walk to the Tube, the Eye, and Big Ben.

Overall Rating

5.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2008.10.14
Recommended Trip type: All Others "Park Plaza Riverbank"

Reviewed by a Hotels.com guest on Oct 14, 2008

Good value for money. We only stayed for one night but would stay again

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 4.0 Room Cleanliness
Park Plaza Riverbank London 2008.04.21
Recommended Trip type: All Others "Nice hotel...."

Reviewed by a Hotels.com guest on Apr 21, 2008

If you like modern, clean, & comfortable, and don't mind walking this is a great hotel. Staff V. friendly and helpful. Nice deep soaking tub in bathroom and seperate shower. Thin walls though could hear people speaking in corridors and adjoining rooms. Nearest underground is almost a mile away, and so are the attractions. London eye and Royal Festival Hall with it's eateries, etc are a mile walk. There's a fab cafe, restaurant a convenience store very close by though, and the hotel is free from traffic noise which made up for the walking.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2008.04.16
Recommended Trip type: Family "Excellent value"

Reviewed by Susan of Sonoma on Apr 16, 2008

I didn't quite know what to expect for the price that was quoted but for a hotel that was receiving a guest rating of five on a scale of one to five, I was willing to give it a try. This hotel is a nice hotel for the price. It is between the Vauxhall and Waterloo tube stations. The Vauxhall station is closed for upgrading right now and Waterloo is about a 10 or 15 minute walk. Not bad if you aren't dragging suitcases. I'd recommend a taxi from the station to the hotel if one has bags. The Waterloo Station is also a National Rail Service Station which makes it especially convenient. The room service menu is varied and not too expensive.......a nice treat for those of us from the USA dealing with a dreadful exchange rate.

Overall Rating

2.0 out of value="5"
  • 2.0 Hotel Service
  • 2.0 Hotel Condition
  • 2.0 Room Comfort
  • 1.0 Room Cleanliness
Park Plaza Riverbank London 2008.03.19
Recommended Trip type: With Friends "Great hotel"

Reviewed by a Hotels.com guest on Mar 19, 2008

This is a very nice hotel, especially by European standards. Our room was tastefully decorated, large, and had a very comfortable bed. The staff was very friendly and helpful. The only downside is the location...it's right on the river,which is nice, but there's only one pub close by and the walk to the tube is ~ 1/2 mile.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2008.01.12
Not recommended Trip type: All Others "surprising shortcomings and expensive"

Reviewed by a Hotels.com guest on Jan 12, 2008

Nescafe instead of real coffee in the room. Poor waiter service for food in the bar later in the evening.expensive Internet service.Nice concierge guys though . Very surprised that breakfast was not included in the package we reserved from the States.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness

The following English reviews were posted by Hotels.com guests from other countries

Park Plaza Riverbank London 2008.09.09
Recommended Trip type: All Others "worth the extra money"

Reviewed by d of cambridge on Sep 9, 2008

great location, great room, great pillow.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2008.09.09
Recommended Trip type: All Others "once you go Park Plaza never again will you need another Hotel"

Reviewed by S of California, U.S. on Sep 9, 2008

This was our favorite hotel from our entire 7 week stay all around Europe. The hotel is walking distance from the London Eye! The room, was amazing!!! Though we were on the side of the train track, it was not loud to the point we had a hard time to sleep. You could request to be roomed not towards the train track. The room service was amazing, the front desk was spectacular. They even looked up and printed maps, hours to things that we wanted to go to. Park Plaza was also the only hotel we went into that had all of the electronic plugs (U.S., U.K., European) so, no converters are needed for this hotel! It was PERFECT! Seriously, I'm going to look for Park Plaza Hotels wherever I travel now!

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2008.08.19
Recommended Trip type: All Others "Fantastic Value for Central London"

Reviewed by K of London NW on Aug 19, 2008

Booked to stay here for a Saturday Night. Really good value for the money. Approx 10 minute walk to London Eye etc Service we received was good. Used hotel bar after evening out really nice, trendy bar.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2008.08.08
Recommended Trip type: All Others "Staff was rude and not helpful"

Reviewed by L of Orlando, FL on Aug 8, 2008

The staff seemed less than concerned with answering my questions, and often gave me an arrogant attitude with any answer I did get. The hotel is very nice, and I was happy with it in all other respects.

Overall Rating

3.0 out of value="5"
  • 2.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2008.07.09
Recommended Trip type: Business "i would recomend it to my friends"

Reviewed by K of ALKHOBAR, SAUDI ARABIA on Jul 9, 2008

the location of the hotel is fantastic, it has all the needs of a frequent traveller. it is quiet hotel that i liked. the only disadvantage that it has very narrow coridors but it was a nice experience

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Park Plaza Riverbank London 2008.07.03
Recommended Trip type: All Others "good find"

Reviewed by S of Australia on Jul 3, 2008

An interesting find just off the 'tourist track' in London but good value for money. The standard room was clean and well furnished with quality fittings and the bathroom was spacious and well-appointed. The deep bath was a bonus as was the large shower. A bit disappointed there was no view of the river from our room but am sure that would be rewarding. Well-serviced by two bus lines and the railway station, it was not difficult to find and was only a short trip to the West End. Although the hotel seemed a bit remote from London's nightlife, the local bars and restaurant came alive later in the evening.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2008.07.03
Recommended Trip type: All Others "Would recommend this hotel to ANYBODY"

Reviewed by J of Derbyshire, UK on Jul 3, 2008

i booked this hotel for a weekend at the end of June 2008 via Hotels.com. I was impressed by what other reviewers had written, and this helped me choose this hotel. The price I paid was typically what I would expect to pay for a room, but what we got was a suite! Separate double bedroom, lounge with pull-out bed, and bathroom with a bath AND an enclosed shower. I've already told friends to use this place on visits to london, and would happily recommend to anyone contemplating a visit to London. Oh, for a right good egg-chips-beans-sausage style breakfast, walk round onto Kennington Lane and try Tom's Parma cafe. Brilliant!

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2008.05.30
Recommended Trip type: Business "Excellent comfort"

Reviewed by J of Dorset on May 30, 2008

Large chain hotel but with friendly service. Rooms modern and designer fresh! Everything you need and more. Food excellent and reasonably priced.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 4.0 Room Cleanliness
Park Plaza Riverbank London 2008.05.07
Recommended Trip type: All Others "Good location"

Reviewed by E of Edinburgh on May 7, 2008

On arrival there were quite a few people waiting to book in and we had to queue. However there were at least 6 counter staff all working efficiently to minimise the waiting time. We found the staff we did come in contact with to be very pleasant and keen to assist. The hotel is well positioned for Victoria Station, Vauxhall Underground and within walking distance of many attractions. The rooms are well decorated and even although we faced the back of the hotel and did hear the trains a little they did not affect our sleep and did not bother us. We would return.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Park Plaza Riverbank London 2008.05.06
Recommended Trip type: Business "Nice location - reasonable rates - clean and comfy"

Reviewed by r of edinburgh on May 6, 2008

What's not to like?

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2008.03.10
Recommended Trip type: All Others "nice hotel and location staff not very friendly"

Reviewed by d of wales on Mar 10, 2008

on arriving at hotel reception gave us our room card and when we opened room door we realised that we were given a rom where someone was already staying in which is appauling in executive lounge breakfast room the staff were so rude and made you feel a pain for being there so these two things have put me off going back there but the room hotel and location was lovely

Overall Rating

5.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2008.02.05
Recommended Trip type: Business "Stayed here before and just had to repeat"

Reviewed by J of New York on Feb 5, 2008

I stayed at Park Plaza in december 07 and enjoyed every second of my stay. During my last trip, my agent had booked me into a different hotel near Waterloo. After one night at this hotel, I couldn't help but change hotels. The difference was too clear - excellent service, extremely clean room, very reponsive to guest needs, etc.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness

The following foreign language reviews were posted by Hotels.com guests from other countries

Park Plaza Riverbank London 2009.08.24
Recommended Trip type: All Others "London legédesebb titka"

Reviewed by B of Budapest on Aug 24, 2009

Solid.

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Park Plaza Riverbank London 2009.08.12
Recommended Trip type: All Others "Meget dejligt hotel tæt på alle attraktioner"

Reviewed by D of Danmark on Aug 12, 2009

Rigtig god indretning af værelset, komfortabel seng, nyere inventar og absolut tilfredsstillende hotel, med fantastiks restaurant, service og så bynær beliggenhed, at der var ikke uvæsentlig støj fra det nærliggende banelegeme, med tog kørende hvert 5. minut. Et værelse til gården eller mod Themsen på en højt beliggende etage vil være klart at anbefale. Såfremt dette kunne lade sig gøre, vil jeg komme igen

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 3.0 Room Comfort
  • 5.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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