"Sleepless in Seville"
Our 4-night stay left us exhausted. The room was hot and stuffy, and the mattress was rock hard. Night 1 we had the AC on; we could hear the fan blowing, but it didn't produce any cool air. Next morning we reported the AC was broken, but were told the hotel hadn't switched it on yet so the only option was to sleep with the window open. So that's what […] we did night 2 - AC off, and the window open. Still didn't manage to get any air through, and the church bells rang early, so we complained again - to be told the AC had been switched on the previous day (shame no-one had thought to tell us ...). Looking forward to a good night's sleep with AC on night 3, but following the advice we were initially given (that the temperature dial didn't have any effect), we switched AC on low and left the dial on the lowest setting, 10 C. Woke in the night, frozen (the dial does work once the AC is on). Finally got the temperature sussed by night 4. Read moreGenuine Expedia guest review
Response by Hotel Petit Palace Marqués Santa Ana Dear Michelle, Thank you for staying with us and your time to send us your comments. We really appreciate them. We are so sorry for the inconveniences during your stay regarding the AC. You were staying when we change the central system from hot to cool, cause the previous week it was cold in Seville, and suddenly the hot was coming. Our piping system needs a couple of days to make the maintenance program and recover the right temperature. It is really necessary. Sorry for this misunderstanding. We hope you will trust us again very soon. Cordially Yours, Mr. Barroso Manager
"Right in the centre of Seville's sights"
Close to the cathedral,bodegas, tapas bars and Alcazar Converted palace and modern decorGenuine Expedia guest review
Response by Hotel Petit Palace Marqués Santa Ana Dear Sue Thank you very much for staying with us and helping us with your comments through the survey. Our location, as you say, it is fantactic, everything is at a walking distance! We look forward to welcoming you very soon in Petit Palace Hotels! Mr Barroso Hotel Manager
"Good location, classy feel, helpful staff."
We stayed for 3 nights in this quiet, airy hotel. It's located in a narrow street with a lovely tapas bar around every corner.The room was nicely decorated with a frosted glass door to the bathroom, window to the street and aircon which may work (didn't for us - but not too hot in March) The help-yourself coffee machine on ground floor and choice of […] juices in a fridge were a nice touch. There is also a sun deck on the roof with a few loungers, if you fancy a siesta in the sunshine. Read moreGenuine Expedia guest review
"Great spot for a few nights with kids"
The location is great, and in February getting a parking spot in their small lot was easy. We did not eat their breakfast as it is too pricey. There are great bakeries nearby to go grab food. The family room was large and comfortable. The bunk beds work well. The adult double bed is comfortable but the headboard thing is a joke. Don't put anything on […] top of it, it will fall in to the disgusting abyss behind the bed! The wifi worked well. Read moreGenuine Hotels.com guest review
"In the heart of old seville"
Great location, close to many of the tourist sites. very helpful staff. Rooms a large size by European standards. Housekeeping could have been a bit better, especially cleaning the bathroom. Otherwise a nice place to stayGenuine Hotels.com guest review
"Very convenient to major sites"
The hotel was very convenient but hard to find. About 100 yards from the Seville cathedral. Parking is available at the hotel but access was very tight. Price was very reasonable. Very good breakfast. Staff was pleasant and helpful.Genuine Hotels.com guest review
"A bit disappointed"
My girlfriend and I booked this hotel, based on the reviews, location and marketing photo's. Whilst the location was great, the hotel was looking a bit tired and had not been maintained since it obviously had a refit e.g. black grouting in the bathroom. The service was OK, but we had to ask for a lot of things e.g. wifi code. Also whilst the breakfast […] was a good buffet it cost an additional €16 a head per day. Read moreGenuine Hotels.com guest review
Great location very close to the Cathedral. Reception staff very helpful. However on arrival my Mum who had booked a double room had been put in a very small single and was still charged the same price as a double. When we queried this we were told the price of the rooms was the same but as we were not happy the reception staff did offer us compensation […] of breakfast. Although we enjoyed our stay in Seville and were really happy with the location, the hotel itself is looking a bit tired and without having a pool or spa I feel it struggles to earn to it's 4 stars. Read moreGenuine Hotels.com guest review
"1 night stay before Airport Departure"
Excellent Hotel. Couldn't be a better location. 2 minutes to Cathedral. Beds a bit hard.Genuine Hotels.com guest review
"Great location in Seville!"
Absolutely brilliant location, staff were very pleasant and helpful, buffet breakfast was very good also. The room was a good size and had everything you could ask for. The free WIFI in the hotel was a bonus and having a laptop in each room a plus point also. The mattress I had was a little firm for my taste but a minor point is the scheme of things. […] All key attractions within easy walking distance of the hotel. Read moreGenuine Expedia guest review
We stayed 1 night at Hotel Petit Palace Marqués Santa Ana and were quite satisfied with what we got for what we paid. The hotel is quite well located and the service, breakfast and wifi was great. The only drawback (if you're especially picky) is that the beds were not so comfortable.Genuine Hotels.com guest review
"enjoyable 2 night stay"
friendly staff, and always helpful. Really good location, and value for money.Genuine Expedia guest review
"Great Seville experience"
First trip to the lovely City of Seville, which was enhanced by the stay at the Petty Palace Marques Santa Ana HotelGenuine Hotels.com guest review
"Hotel Petit Palace Marqués Santa Ana"
The hotel was clean, quiet, and in great central location, staff were attentive and flexible. Having free fast Wifi was a real help. The only slight downside for us was the beds, they were quite hard. Outside of this the breakfast was good, a well stocked buffet of hot and cold food that set us up for the dayGenuine Hotels.com guest review
"Good for a couple"
No drawer unit in the room to keep underwear, bits and pieces etc. We were there for a week so it became an irritation. The glass sink in the bathroom looked quite impressive but as it had no overflow it had no plug so the notices about saving water seemed out of place. We declined the offer of breakfast when booking as it was 16€ per person per day. […] When we checked in we were offered breakfast for 8.5€ per person per day and it was quite good value. The room (108) had twin fold away bunk beds and one chair so would be very small for more than two people. Read moreGenuine Expedia guest review
"A not so high-tech hotel"
The bed and shower are wonderful but the "high tech" label they use to define themselves is a bit of a misnomer: there was a laptop in our room but with no internet access.Genuine Expedia guest review
Good location, generally a very clean hotel but it tries too hard to be modern in the rooms. We had booked the romantic package but on arrival had to ask for the gift that should have been placed in the room. 22 Euros for the car park was excessive we left the car in a local underground car park for 13 euros. Great Tapas around the corner.Genuine Hotels.com guest review
Loaction was great, staff were helpfull and room was clean. Drawback was that for 4 people (including 2 teenagers) the room was quite tight and the pictures on the web sight do seem to make the room look larger than it is in reality. Free coffee and juice in the foyer after a hard day of sightseeing is a nice touch. If you are after position then everything […] is within walking distance from the hotel, but if you are a family make sure you are ok with a smaller room. Value for money was ok Read moreGenuine Expedia guest review
I loved this hotel when I stayed here 3 years ago. Apart from the superb location and the huge room, it was new and fresh and appealing. This time, I found it rather tired and grubby round the edges. New carpet in common areas would do the trick and refresh the whole. Also, don't book a single room - my friend got one and it was way too small. This […] was disappointing as i had checked the room sizes before booking and was sure it was advertised as bigger than it ended up being. The big rooms are generous, so make sure you book a big room! Read moreGenuine Expedia guest review
Good location, Staff very helpful and friendly. Rooms were clean but the qualitiy of materials in the decor of the rooms are deteriorating - the glass basins in the bathrooms are chipped and some of the panelling near the shower cubicles are lifting. Otherwise it was good value for what you get. We did not have breakfast as it was too expensive but […] there are loads of cafes nearby alternatively Read moreGenuine Hotels.com guest review
"An amazing hotel at a great price"
Breakfast was superb. As a business traveller, wired Internet in Seville was essential. The quality of the Internet was superb, as was the location. To walk to the Cathedral was maybe two minutes. This hotel was amazing and I don't really understand why it doesn't have a higher rating. If it was in the UK it would be three times the amount, if it was […] in London it would be five times the amount (at least). The room was huge and it's great. Negatives: The king size bed was two singles pushed together - that's normal for Spain and fine for me as I was alone. Laptop in room as promised - no issues there - but no exercise bike as advertised, that's just for family rooms. I read that rooms could be noisy but to be totally honest, that is not true unless you go clubbing and are sleeping in the afternoon! Positives: Very fast Internet, staff rock, amazing breakfast (as good as I have had in Hilton Hotels), SUPERB location. Air conditioning was brilliant. I recommend this hotel as a seasoned traveller for both pleasure and business. The price and location are amazing and if you want to visit Sevilla and not pay a fortune for a good hotel, this is the one, I guarantee it. Read moreGenuine Expedia guest review
There isn't actually anything wrong with the hotel, it is just not right.Decor which looks clean and attractive in the photos is tired and marked, design details very poor and look cheap up close. Benches in breakfast room too low, sinks in rooms not user friendly, glass atrium panels chipped and cracked etc.Overall it looks like a design which was […] originally good but was executed by the owners daughter in law one weekend, and on the cheap at that. Staff efficient but perfunctory.Also don't believe you are booking a room with air-con. Only if the majority of the hotel want it. "It is a democracy" they said on reception .Location super, quiet but in the centre of things. Basically just overpriced and therefore disappointing. Read moreGenuine Hotels.com guest review
Good points: The staff were friendly and helpful. Very useful to have a laptop in the room. Very central, between Cathedral and Plaza Nueva - ideal for Semana Santa. Plenty of bars nearby. Our room on the back was very quiet. Downside: the beds are hard (the staff acknowledged this problem)Genuine Expedia guest review
We stayed in this hotel during Semana Santa. It was a lovely central location staff helpful and room very comfy. Would definitely stay here again and recommend it to friends.Genuine Expedia guest review
"Petit Palace Seville - great location"
The hotel is very close to everything in Seville and in a quiet little street. The rooftop terrace had amazing views but could be used better. The bedroom was very comfortable but the air-conditioning wasn't working because they still had the heating on despite temperatures in the 20's so the room was always hot. The bathroom was laid out in the strangest […] arrangement with a fixed shower screen on half of the bath and the toilet right in front of the other half making access to the shower very difficult and a bit dangerous. Read moreGenuine Hotels.com guest review
"Perfectly placed - quality of stay room dependent."
We stayed in this hotel as a family. We were assigned Room 3 and Room 7. Room 7 is good value for money, high ceilings give it a feeling of luxury, spacious bathroom. Room 3 is not good value, the two twin beds were cramped into a small space, so walking around the room was d ifficult and the air conditioning did not work. My top tip is, if you chose […] to stay here, make sure you pick your room wisely. It's marketed as a high tech hotel - this claim is debatable. The claim that the broadband is very fast is true, the internet worked well in both rooms we stayed in, but the power shower didn't quite deliver, as the water pressure was not strong enough to ensure that all jet streams could be switched on at the same time. The service was hit and miss. A receptionist called Juan was efficient and matter of fact. However, a female receptionist with a long face the day after was abrupt and impatient, so would recommend more uniform staff training. The breakfast was simple but good. Fresh orange juice, scrambled eggs, selection of cold cuts, fruit, sweet breakfast foods (chocolate donuts etc), small sausages, cereal. Nothing was lacking, but the food in Seville is amazing and cheap, so really you're paying for the convenience rather than an amazing spread. Read moreGenuine Hotels.com guest review
"Petit Palace Marques Santa Ana - Seville"
Staff, Location, Rooms and Hotel all excellent!! Highly recommended!Genuine Hotels.com guest review
Stayed here last week for a city break. Hotel was very nice, staff friendly and helpful, location excellent for exploring Seville.Genuine Hotels.com guest review
"We really recommend this hotel to everyone!"
We had a great week staying at this hotel. Its location couldn't really be any better. On a quiet parallel street to the Cathederal. The rooms are extremely clean, a good size and very modern. The laptop is a great plus point as it has good internet access, however the WIFI wouldn't reach our room. Breakfast is very expensive in the hotel, however […] just a few minutes walk away we found 4 or 5 cafes where you could eat a good breakfast for 3 euros per person! The Mini-bar is also very expensive, but theres a very cheap mini market next door. The roof terrace is a nice quiet space to enjoy the rooftop views of Sevilla and the Cathederal. They offer free juice and hot drinks in reception. Read moreGenuine Expedia guest review
"comfort in a great location"
The Petit Palace Marques Santa Ana is superbly located, just around the corner from the Cathedral and surrounded by good places to eat and drink. The staff were friendly and helpful and the rooms of a goodly size. The rooms have laptops with internet access. My only slight quibble is that the walls between rooms are not very soundproof.Genuine Expedia guest review
Perfectly placed for cathederal, Alcazar and E Morales - best tapas in town! Only grumble is glass door in bathroom - why? and slightly antiseptic feel to the whole place. Staff couldn't have been nicer however.Genuine Hotels.com guest review
"Great location no more than 2 mins from Seville centre"
Excellent location, thought we had walked miles and yet we were only 5 mins away from the hotel in any direction. Some small tapas bars near to hotel so good for late arrivals. Hotel room quite basic, very hard bed which moved away from head board as soon as you got in it. Bathroom quite small and glass sink quite dangerous as I knocked my leg on the […] corner which has given me a large bruise. No tea/coffee facilities in room but free coffee, juice and water available 1pm until midnight! Hotel had free wifi which was good. Thoroughly enjoyed our stay. Read moreGenuine Expedia guest review
"Family-friendly 4 star just steps from centre of Seville"
We stayed in a family room at the Santa Ana for 3 nights in October and made an excellent choice. Customer service, cleanliness, security etc were all very good. Check in was friendly and efficient, not least because the receptionist spoke excellent English. Our son was particularly excited by the laptop provided in the room with free internet access. […] The breakfast buffet was varied and of a very good standard - the kids were half price, which was a welcome touch. The hotel is smack in the centre of Seville and a short stroll to the cathedral and the Alcazar. City noise was never a problem. The hotel serves breakfast only but there are dozens of options for lunch and dinner within walking distance. The only thing that I would point out to parents is that the top deck of the bunk bed does not have a siderail. Read moreGenuine Expedia guest review
"HOTEL IN EXCELLENT LOCATION"
Hotel is in a great location for exploring Seville. It was very clean. Receptionists were very friendly and pleasant. We didn't have the breakfasts as they were expensive (can't put exact rate as per hotels.com regulations). However, there are nearby cafes and a Starbucks so breakfast wasn't a problem. The only difficulty I had was that on the last […] day my nightdress got swept up with the bedlinen (!) Unfortunately, the laundry isn't done in the hotel, so they are sending the nightdress onto me. I have been back in England for less than a week, so obviously have not received it yet. Wish I was a tidier person!!! Despite this, I was impressed with this very clean, modern hotel which was in a good location for exploring the lovely Seville. The air conditioning in the hotel worked very well, which I felt was important for July. Read moreGenuine Hotels.com guest review
Es muy fácil conocer Sevilla desde este hotel.Comodo, sencillo y con personal muy atento.viajamos con 3 niños y pudimos estar todos en la misma habitación y sin agobios de espacio.Genuine Hotels.com guest review
Fint og godt hotel med en meget central beliggenhed.Genuine Hotels.com guest review
"매우 만족스러운 호텔입니다."
시내 관광지 지역에 있어 매우 편리한 위치, 모던한 인테리어, 친절한 미모의 직원, 훌륭한 아침식사, 옥상층의 휴식공간, 저렴한 가격 등 매우 훌륭했습니다.다시 한 번 세비야에 간다면 반드시 이 호텔을 다시 이용하고 싶습니다. 다만 세면대의 물빠짐은 좋지 않았습니다.Genuine Hotels.com guest review
Response by Hotel Petit Palace Marqués Santa Ana Dear Guests, Thank you very much for sharing your experience with us. We are pleased to ckeck that our location, breakfast, room and our culture were perfect for you! We look forward to welcoming you back soon, Mr Barroso Hotel Manager
"훌륭한 위치와 객실"
세비야 대성당 및 구시가지와 아주 가깝고 (도보로 약 5분 이내) 주위에 맛있는 식당, 플라멩코 공연장 등이 모두 다 있었습니다. 정말 최고의 위치라고 생각되구요. 또한 객실 공간과 화장실 모두 넓고 쾌적했으며, 매일매일 객실 Amenity도 충분하게 채워주어 더할나위 없이 만족스러웠습니다. 조식 포함이었는데, 조식도 과일/빵/여러가지 치즈/스패니쉬 햄 및 계란 등 빠짐없는 아이템으로 3일 내내 질리지 않고 맛있게 먹었습니다. 정말 만족했어요! 다시 가게되어도 선택하려고 합니다. ^^Genuine Hotels.com guest review
"no es un 4 estrellas, no hay bar, ni terraza, las"
Me remito el titular, no es un 4 estrellas, con 3 estaria muy bien, para 4 la faltaGenuine Hotels.com guest review
"Hotellage perfekt, Zimmer recht dunkel"
Das Hotel hat eine tolle Lage in der Altstadt. Eine Anfahrt mit dem Auto ist nicht unbedingt empfehlenswert. Parkplätze in der Hotelgarage begrenzt, daher muss oft auf ein Parkhaus in der Nähe ausgewichen werden. Zimmer war sehr dunkel (Fenster zum Mini-Innenhof) aber Bad recht großzügig. Insgesamt war das Zimmer sauber. Frühstück lief recht chaotisch […] ab. Zu wenig Plätze für die Hotelgäste. Kaffee war nicht genießbar, Frühstücksauswahl war in Ordnung. Für ein Stadthotel eignet sich dieses Hotel ganz gut. Die Dame an der Rezeption war auch sehr freundlich, auch wenn eine zusätzliche Unterstützung dem Service des Hotels gut tun würde Read moreGenuine Hotels.com guest review
Helt greit hotell, men begynner å bli slitt. Badet bør absolutt renoveres. Harde senger, fin service i resepsjonen. Greit med garasje i kjelleren :-)Genuine Hotels.com guest review
Response by Hotel Petit Palace Marqués Santa Ana Dear Guests, Thank you for choosing our Hotel while staying in Seville! We appreciate your time in sending your opinion. We are glad to hear that our staff and garage meet your expectations. Thank you for your suggestions. We have just started with renovations, first with the corridors. You help us a lot! Hoping to welcome you again soon, Tusen Takk. Mr Barroso Manager
"Albergo vicino al centro citta'"
Personale molto cortese, camera pulita abbiamo trascorso 3 giorni durante la settimana santa e siamo stati molto bene.Genuine Expedia guest review
Response by Hotel Petit Palace Marqués Santa Ana Grazie mille Andrea per il suo commento, facciamo tutto il possible per rendere il vostro sogiorno piacevole. La aspettiamo presto! Jose Luis Barroso. Direttore.
"Koselig hotell med fantastisk belligenhet!"
Fint hotell midt i gamlebyen ved restauranter, katedralen, Plaza Nuevo og mange severdigheter. Vi ankom med tog fra Malaga for å ikke ha bil i denne byen og det anbefales!Genuine Expedia guest review
Response by Hotel Petit Palace Marqués Santa Ana Dear Sirs, Dear Mrs Floris, Thank you very much for staying with us and share your opinion about your stay. Our location is extraordinary, everything is at a walking distance. We look forward to welcoming you very soon again, Cordially Yours, Mr Barroso Hotel Manager
"sentralt beliggende.gangavstand til alt"
veldig braGenuine Hotels.com guest review
Response by Hotel Petit Palace Marqués Santa Ana Dear Guests, Thank you very much for staying with us and share your opinion! Our location is superb, everything is at a walking distance. Looking forwatrd to welcoming you very soon again, Tusen takk. Jose Luis Barroso Manager
Die Lage ist ausgezeichnet und das Personal sehr zuvorkommend. Die WLAN-Anbindung hat mir sehr gefallen, auch wenn Laptops in den Zimmern übertrieben sind (wer hat da nicht schon alles seine Programme aufgespielt?).Genuine Expedia guest review
Response by Hotel Petit Palace Marqués Santa Ana Dear Guest, Thank you for staying qith us and sending the survey. We are glad to check that our location was very important for you. About the laptops in the room, their configuration and software can not be changed, they are under a license of use, and some programs may be not available. Anyway, thank you for helping us. We will contact the provider. Hoping to welcoming you very soon, our best regards, Mr Barroso. Manager.
"ristorante nei dintorni"
Il soggiorno egregiamente bene. La prima sera alla ricerca di un ristorante molto meno: ad uno dei partecipanti alla vacanza era stato raccomandato un ristorante molto vicino all'hotel dal nome Enrique.... da evitare per i prezzi oltraggiosi e il cibo medio. Tutto il resto è stato un successo a parte qualche bar furbetto che ha cercato di farci pagare […] più caffè e altro di quanto non avessimo ordinato. Riguardo l'hotel potete classificarlo eccellente sotto tutti i punti di vista, incluso il garage. Grazie Read moreGenuine Hotels.com guest review
Response by Hotel Petit Palace Marqués Santa Ana Grazie mille Gigi per il commento positivo che ci avete lasciato. Siamo contenti che vi siate trovati bene. Vi aspettiamo presto perun nuovo soggiorno qui a Siviglia!!! Jose Luis Barroso. Directtore.
"Hotel bonito, limpio, céntrico, buen trato."
Me parece un hotel excelente, muy recomendable. Bonito, muy limpio, céntrico, el trato del personal ha sido excelente.Genuine Expedia guest review
Response by Hotel Petit Palace Marqués Santa Ana Estimados Sres, Gracias por alojarse en nuestro Hotel y habernos hecho llegar sus comentarios. Nos alegra saber que todo ha estado a su entera satisfaciión. Gracias por recomendarnos. Atentamente, José Luis Barroso. Director.
"Etablissement possédant beaucoup d'atouts."
Hôtel très bien situé, dans le centre historique mais dans une petite rue au calme. Nous avions une chambre au rez de chaussée à l'arrière de l'établissement donc silencieuse peut-être n'est ce pas le cas pour les chambres donnant sur rue. Très bon acceuil, chambre propre, confortable, bon petit déjeuner copieux. L'agencement des tables pour le petit […] déjeuner est peut-être à revoir mais c'est un détail. Bref, nous garderons un très bon souvenir de notre séjour dans cet établissement et nous le recommandons vivement. Read moreGenuine Expedia guest review
Response by Hotel Petit Palace Marqués Santa Ana Chers Mme et M. Merci beaucoup pour votre séjour chez nous et pour les temps que vous avez prête pour completer le questionnaire de satisfaction. Nous sommes contents que vous garderez un très bon souvenir de notre séjour. Merci aussi pour votre recommendation. Mes sincéres salutations distiguées, M. Barroso. Directeur.
"Bel hôtel de charme près de la cathédrale."
Bel hôtel, sympas les vélos en libre service. Chambre avec quelques petits défauts. Et attention la rue est un peu bruyante le week end (mais c'est Séville!)Genuine Hotels.com guest review
Hotel centralissimo, ma tranquillo. Pulito e curato nei dettagli. Personale qualificato e molto gentile. Stanze standard pulite e silenziose. Pc in ogni stanza con possibilità di collegamento ad internet gratuito via cavo o, per portatili e smartphone, con Wi-fi. Buffet per la colazione ricco e di buona qualità.Genuine Expedia guest review
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