Only good enough to sleep not much more….the hotel is ver tiredGenuine Hotels.com guest review
Response by Hotel Petit Palace Marqués Santa Ana Dear JC, Thank you very much for staying with us and share your opinion about your stay. You are helping us a lot! We take due note of your suggestions in order to improve our facilities. We have just started renovating our corridors (80% already made) and during the year, the rooms will be refurbished. We look forward to welcoming you very soon again, Cordially Yours, Mr Barroso Hotel Manager
Great hotel, close to everything. Staff at desk were super helpful and pleasant. Would definitely stay here again :)Genuine Hotels.com guest review
Response by Hotel Petit Palace Marqués Santa Ana Dear Guests, Thank you for staying with us and your time for sending your opinion online. We are glad to hear that everything was superb during your stay and your intention to come back. We will be here to welcome you again in Petit Palace Hotels! Regards, Mr Barroso Manager
"Sleepless in Seville"
Our 4-night stay left us exhausted. The room was hot and stuffy, and the mattress was rock hard. Night 1 we had the AC on; we could hear the fan blowing, but it didn't produce any cool air. Next morning we reported the AC was broken, but were told the hotel hadn't switched it on yet so the only option was to sleep with the window open. So that's what […] we did night 2 - AC off, and the window open. Still didn't manage to get any air through, and the church bells rang early, so we complained again - to be told the AC had been switched on the previous day (shame no-one had thought to tell us ...). Looking forward to a good night's sleep with AC on night 3, but following the advice we were initially given (that the temperature dial didn't have any effect), we switched AC on low and left the dial on the lowest setting, 10 C. Woke in the night, frozen (the dial does work once the AC is on). Finally got the temperature sussed by night 4. Read moreGenuine Expedia guest review
Response by Hotel Petit Palace Marqués Santa Ana Dear Michelle, Thank you for staying with us and your time to send us your comments. We really appreciate them. We are so sorry for the inconveniences during your stay regarding the AC. You were staying when we change the central system from hot to cool, cause the previous week it was cold in Seville, and suddenly the hot was coming. Our piping system needs a couple of days to make the maintenance program and recover the right temperature. It is really necessary. Sorry for this misunderstanding. We hope you will trust us again very soon. Cordially Yours, Mr. Barroso Manager
"Right in the centre of Seville's sights"
Close to the cathedral,bodegas, tapas bars and Alcazar Converted palace and modern decorGenuine Expedia guest review
Response by Hotel Petit Palace Marqués Santa Ana Dear Sue Thank you very much for staying with us and helping us with your comments through the survey. Our location, as you say, it is fantactic, everything is at a walking distance! We look forward to welcoming you very soon in Petit Palace Hotels! Mr Barroso Hotel Manager
"Good location, classy feel, helpful staff."
We stayed for 3 nights in this quiet, airy hotel. It's located in a narrow street with a lovely tapas bar around every corner.The room was nicely decorated with a frosted glass door to the bathroom, window to the street and aircon which may work (didn't for us - but not too hot in March) The help-yourself coffee machine on ground floor and choice of […] juices in a fridge were a nice touch. There is also a sun deck on the roof with a few loungers, if you fancy a siesta in the sunshine. Read moreGenuine Expedia guest review
"Great spot for a few nights with kids"
The location is great, and in February getting a parking spot in their small lot was easy. We did not eat their breakfast as it is too pricey. There are great bakeries nearby to go grab food. The family room was large and comfortable. The bunk beds work well. The adult double bed is comfortable but the headboard thing is a joke. Don't put anything on […] top of it, it will fall in to the disgusting abyss behind the bed! The wifi worked well. Read moreGenuine Hotels.com guest review
"In the heart of old seville"
Great location, close to many of the tourist sites. very helpful staff. Rooms a large size by European standards. Housekeeping could have been a bit better, especially cleaning the bathroom. Otherwise a nice place to stayGenuine Hotels.com guest review
"Very convenient to major sites"
The hotel was very convenient but hard to find. About 100 yards from the Seville cathedral. Parking is available at the hotel but access was very tight. Price was very reasonable. Very good breakfast. Staff was pleasant and helpful.Genuine Hotels.com guest review
"A bit disappointed"
My girlfriend and I booked this hotel, based on the reviews, location and marketing photo's. Whilst the location was great, the hotel was looking a bit tired and had not been maintained since it obviously had a refit e.g. black grouting in the bathroom. The service was OK, but we had to ask for a lot of things e.g. wifi code. Also whilst the breakfast […] was a good buffet it cost an additional €16 a head per day. Read moreGenuine Hotels.com guest review
Great location very close to the Cathedral. Reception staff very helpful. However on arrival my Mum who had booked a double room had been put in a very small single and was still charged the same price as a double. When we queried this we were told the price of the rooms was the same but as we were not happy the reception staff did offer us compensation […] of breakfast. Although we enjoyed our stay in Seville and were really happy with the location, the hotel itself is looking a bit tired and without having a pool or spa I feel it struggles to earn to it's 4 stars. Read moreGenuine Hotels.com guest review
"1 night stay before Airport Departure"
Excellent Hotel. Couldn't be a better location. 2 minutes to Cathedral. Beds a bit hard.Genuine Hotels.com guest review
"Great location in Seville!"
Absolutely brilliant location, staff were very pleasant and helpful, buffet breakfast was very good also. The room was a good size and had everything you could ask for. The free WIFI in the hotel was a bonus and having a laptop in each room a plus point also. The mattress I had was a little firm for my taste but a minor point is the scheme of things. […] All key attractions within easy walking distance of the hotel. Read moreGenuine Expedia guest review
We stayed 1 night at Hotel Petit Palace Marqués Santa Ana and were quite satisfied with what we got for what we paid. The hotel is quite well located and the service, breakfast and wifi was great. The only drawback (if you're especially picky) is that the beds were not so comfortable.Genuine Hotels.com guest review
"enjoyable 2 night stay"
friendly staff, and always helpful. Really good location, and value for money.Genuine Expedia guest review
"Great Seville experience"
First trip to the lovely City of Seville, which was enhanced by the stay at the Petty Palace Marques Santa Ana HotelGenuine Hotels.com guest review
"Hotel Petit Palace Marqués Santa Ana"
The hotel was clean, quiet, and in great central location, staff were attentive and flexible. Having free fast Wifi was a real help. The only slight downside for us was the beds, they were quite hard. Outside of this the breakfast was good, a well stocked buffet of hot and cold food that set us up for the dayGenuine Hotels.com guest review
"Good for a couple"
No drawer unit in the room to keep underwear, bits and pieces etc. We were there for a week so it became an irritation. The glass sink in the bathroom looked quite impressive but as it had no overflow it had no plug so the notices about saving water seemed out of place. We declined the offer of breakfast when booking as it was 16€ per person per day. […] When we checked in we were offered breakfast for 8.5€ per person per day and it was quite good value. The room (108) had twin fold away bunk beds and one chair so would be very small for more than two people. Read moreGenuine Expedia guest review
"A not so high-tech hotel"
The bed and shower are wonderful but the "high tech" label they use to define themselves is a bit of a misnomer: there was a laptop in our room but with no internet access.Genuine Expedia guest review
Good location, generally a very clean hotel but it tries too hard to be modern in the rooms. We had booked the romantic package but on arrival had to ask for the gift that should have been placed in the room. 22 Euros for the car park was excessive we left the car in a local underground car park for 13 euros. Great Tapas around the corner.Genuine Hotels.com guest review
Loaction was great, staff were helpfull and room was clean. Drawback was that for 4 people (including 2 teenagers) the room was quite tight and the pictures on the web sight do seem to make the room look larger than it is in reality. Free coffee and juice in the foyer after a hard day of sightseeing is a nice touch. If you are after position then everything […] is within walking distance from the hotel, but if you are a family make sure you are ok with a smaller room. Value for money was ok Read moreGenuine Expedia guest review
I loved this hotel when I stayed here 3 years ago. Apart from the superb location and the huge room, it was new and fresh and appealing. This time, I found it rather tired and grubby round the edges. New carpet in common areas would do the trick and refresh the whole. Also, don't book a single room - my friend got one and it was way too small. This […] was disappointing as i had checked the room sizes before booking and was sure it was advertised as bigger than it ended up being. The big rooms are generous, so make sure you book a big room! Read moreGenuine Expedia guest review
Good location, Staff very helpful and friendly. Rooms were clean but the qualitiy of materials in the decor of the rooms are deteriorating - the glass basins in the bathrooms are chipped and some of the panelling near the shower cubicles are lifting. Otherwise it was good value for what you get. We did not have breakfast as it was too expensive but […] there are loads of cafes nearby alternatively Read moreGenuine Hotels.com guest review
"An amazing hotel at a great price"
Breakfast was superb. As a business traveller, wired Internet in Seville was essential. The quality of the Internet was superb, as was the location. To walk to the Cathedral was maybe two minutes. This hotel was amazing and I don't really understand why it doesn't have a higher rating. If it was in the UK it would be three times the amount, if it was […] in London it would be five times the amount (at least). The room was huge and it's great. Negatives: The king size bed was two singles pushed together - that's normal for Spain and fine for me as I was alone. Laptop in room as promised - no issues there - but no exercise bike as advertised, that's just for family rooms. I read that rooms could be noisy but to be totally honest, that is not true unless you go clubbing and are sleeping in the afternoon! Positives: Very fast Internet, staff rock, amazing breakfast (as good as I have had in Hilton Hotels), SUPERB location. Air conditioning was brilliant. I recommend this hotel as a seasoned traveller for both pleasure and business. The price and location are amazing and if you want to visit Sevilla and not pay a fortune for a good hotel, this is the one, I guarantee it. Read moreGenuine Expedia guest review
There isn't actually anything wrong with the hotel, it is just not right.Decor which looks clean and attractive in the photos is tired and marked, design details very poor and look cheap up close. Benches in breakfast room too low, sinks in rooms not user friendly, glass atrium panels chipped and cracked etc.Overall it looks like a design which was […] originally good but was executed by the owners daughter in law one weekend, and on the cheap at that. Staff efficient but perfunctory.Also don't believe you are booking a room with air-con. Only if the majority of the hotel want it. "It is a democracy" they said on reception .Location super, quiet but in the centre of things. Basically just overpriced and therefore disappointing. Read moreGenuine Hotels.com guest review
Good points: The staff were friendly and helpful. Very useful to have a laptop in the room. Very central, between Cathedral and Plaza Nueva - ideal for Semana Santa. Plenty of bars nearby. Our room on the back was very quiet. Downside: the beds are hard (the staff acknowledged this problem)Genuine Expedia guest review
We stayed in this hotel during Semana Santa. It was a lovely central location staff helpful and room very comfy. Would definitely stay here again and recommend it to friends.Genuine Expedia guest review
"Petit Palace Seville - great location"
The hotel is very close to everything in Seville and in a quiet little street. The rooftop terrace had amazing views but could be used better. The bedroom was very comfortable but the air-conditioning wasn't working because they still had the heating on despite temperatures in the 20's so the room was always hot. The bathroom was laid out in the strangest […] arrangement with a fixed shower screen on half of the bath and the toilet right in front of the other half making access to the shower very difficult and a bit dangerous. Read moreGenuine Hotels.com guest review
"Perfectly placed - quality of stay room dependent."
We stayed in this hotel as a family. We were assigned Room 3 and Room 7. Room 7 is good value for money, high ceilings give it a feeling of luxury, spacious bathroom. Room 3 is not good value, the two twin beds were cramped into a small space, so walking around the room was d ifficult and the air conditioning did not work. My top tip is, if you chose […] to stay here, make sure you pick your room wisely. It's marketed as a high tech hotel - this claim is debatable. The claim that the broadband is very fast is true, the internet worked well in both rooms we stayed in, but the power shower didn't quite deliver, as the water pressure was not strong enough to ensure that all jet streams could be switched on at the same time. The service was hit and miss. A receptionist called Juan was efficient and matter of fact. However, a female receptionist with a long face the day after was abrupt and impatient, so would recommend more uniform staff training. The breakfast was simple but good. Fresh orange juice, scrambled eggs, selection of cold cuts, fruit, sweet breakfast foods (chocolate donuts etc), small sausages, cereal. Nothing was lacking, but the food in Seville is amazing and cheap, so really you're paying for the convenience rather than an amazing spread. Read moreGenuine Hotels.com guest review
"Petit Palace Marques Santa Ana - Seville"
Staff, Location, Rooms and Hotel all excellent!! Highly recommended!Genuine Hotels.com guest review
Stayed here last week for a city break. Hotel was very nice, staff friendly and helpful, location excellent for exploring Seville.Genuine Hotels.com guest review
"We really recommend this hotel to everyone!"
We had a great week staying at this hotel. Its location couldn't really be any better. On a quiet parallel street to the Cathederal. The rooms are extremely clean, a good size and very modern. The laptop is a great plus point as it has good internet access, however the WIFI wouldn't reach our room. Breakfast is very expensive in the hotel, however […] just a few minutes walk away we found 4 or 5 cafes where you could eat a good breakfast for 3 euros per person! The Mini-bar is also very expensive, but theres a very cheap mini market next door. The roof terrace is a nice quiet space to enjoy the rooftop views of Sevilla and the Cathederal. They offer free juice and hot drinks in reception. Read moreGenuine Expedia guest review
"comfort in a great location"
The Petit Palace Marques Santa Ana is superbly located, just around the corner from the Cathedral and surrounded by good places to eat and drink. The staff were friendly and helpful and the rooms of a goodly size. The rooms have laptops with internet access. My only slight quibble is that the walls between rooms are not very soundproof.Genuine Expedia guest review
Perfectly placed for cathederal, Alcazar and E Morales - best tapas in town! Only grumble is glass door in bathroom - why? and slightly antiseptic feel to the whole place. Staff couldn't have been nicer however.Genuine Hotels.com guest review
"Great location no more than 2 mins from Seville centre"
Excellent location, thought we had walked miles and yet we were only 5 mins away from the hotel in any direction. Some small tapas bars near to hotel so good for late arrivals. Hotel room quite basic, very hard bed which moved away from head board as soon as you got in it. Bathroom quite small and glass sink quite dangerous as I knocked my leg on the […] corner which has given me a large bruise. No tea/coffee facilities in room but free coffee, juice and water available 1pm until midnight! Hotel had free wifi which was good. Thoroughly enjoyed our stay. Read moreGenuine Expedia guest review
"Family-friendly 4 star just steps from centre of Seville"
We stayed in a family room at the Santa Ana for 3 nights in October and made an excellent choice. Customer service, cleanliness, security etc were all very good. Check in was friendly and efficient, not least because the receptionist spoke excellent English. Our son was particularly excited by the laptop provided in the room with free internet access. […] The breakfast buffet was varied and of a very good standard - the kids were half price, which was a welcome touch. The hotel is smack in the centre of Seville and a short stroll to the cathedral and the Alcazar. City noise was never a problem. The hotel serves breakfast only but there are dozens of options for lunch and dinner within walking distance. The only thing that I would point out to parents is that the top deck of the bunk bed does not have a siderail. Read moreGenuine Expedia guest review
"누에바 광장에서 가깝고 좋네요"
T1 트램 누에바 광장에서 내리면 1~2분이면 호텔에 도착합니다. 무료 물은 없지만 조식먹는 식당에서 정수기 물 계속 먹을수도 있구요. 대성당과도 가깝고 인근에 맛난 식당이 많아서 좋았습니다. 강추합니다Genuine Hotels.com guest review
路面電車の終点で観光スポットにも徒歩で回れてバツグンの利便性でした。朝食も充分な内容でした。早朝にチェックアウトするので朝食パックを頼みました、ハムサンドとチーズ、林檎とヨーグルト、水のペットボトルでセットして渡してもらえました。残念だったのは、エアコンが切れる時の音が大きくて、オンとオフの調節のたび音がひびいた点です。スタッフの方は、皆さん、感じが良かったです。Genuine Hotels.com guest review
Hôtel à proximité immédiate de la plupart des sites à visiter. Excellent accueil, chambre très confortable, disposant gratuitement d'un ordinateur portable. L'existence du parking dans le sous sol de l'hôtel est un plus.Si je devais retourner à Séville en voiture, j'y retournerais.Genuine Hotels.com guest review
ligging heel goed maar moeilijk te vinden met tom-tom.ontbijt matig.Genuine Hotels.com guest review
Boa.Genuine Hotels.com guest review
Response by Hotel Petit Palace Marqués Santa Ana Estimado Francisco, Muito obrigado per se alojar a nós. Estamos ansiosos em lhe dar as boas-vindas a Sevilha de novo. Cordiais saudações. Jose Luis Barroso Director
Resumé of the "high tech" aspects of this hotel: a 90's Dell laptop in the room, a tactile photo machine in the lobby, a tiny LG flat screen in room, and a rather basic shower head deemed "massaging." Resumé of the regular hotel amenities: a seriously clogged shower that quickly turned into a lake, a stiff "queen" bed that was separated in the middle […] and split into two twins anytime you tried to sleep in the center, a hallway without flooring, broken water glasses in the room, and poor room lighting (too dim or too bright). Overall: perfect location, not appropriate for a romantic holiday or a long stay, but a hotel that even by Spanish standards is truly 2-3 stars maximum, not 4. Read moreGenuine Hotels.com guest review
Response by Hotel Petit Palace Marqués Santa Ana Dear Guests, Thank you for staying with us. We are sorry to hear that your experience was not so good as you expected. We take due note of all your suggestion in order to improve our services and facilities. You are helping us a lot! Our best regards, Mr Barroso Hotel Manager.
Idéalement situé, établissement propre avec un personnel agréable et disponible (impression des billets d'avion). Petit déjeuner correct. Terrasse très agréable (vue sur les toits et la cathédrale) et pratique pour fumer sans redescendre dans la rue. Jus de fruit frais disponible toute la journée.Très bon rapport qualité/prix.Genuine Hotels.com guest review
Response by Hotel Petit Palace Marqués Santa Ana Chers Céline et Ben, Merci pour votre séjour chez nous et pour vos commentaires. J’espère vous revoir prochainement, recevez mes salutations distinguées, M. Barroso. Directeur
"Koselig lite hotell sentralt i Sevilla."
Koselig lite hotell i senter av Sevilla. Litt gamle og harde senger, men ellers bra.Genuine Hotels.com guest review
Response by Hotel Petit Palace Marqués Santa Ana Dear Guests Thank you very much for your stay and your opinion about our property. We kindly advise that some guests like hard mattresses, others, softer. Anyway, we are changing some of them this week. Thank you for helping us! We look forward to welcoming you very soon again, Cordially Yours, Mr Barroso Hotel Manager
세비야성당 근처이구~ 와이파이두 무료구 화장실도 넓직하구 호텔두 넓어요~ 괜찮았어요!Genuine Hotels.com guest review
Response by Hotel Petit Palace Marqués Santa Ana Dear Sirs, Thank you very much for staying with us and share your opinion about our Petit Palace. We are happy that the room size, wifi and location was possitive for you. Looking forward to welcoming you very soon again, cordially Yours, Mr Barroso Manager
"Hyggelig hotell midt i gamlebyen"
Bra rom med god standard. Pluss for PC tilkoblet nettverk på rommet. Godt utvalg til frokost og hyggelig atrium med gratis vann og juice på dagtid. Vi kom med egen bil og brukte veldig lang tid på å finne frem til hotellet. Mye enveiskjørte og ekstremt smale gater! Hotellet har bare noen få parkeringsplasser, så det letteste er å finne et p-hus og gå […] de siste meterne frem. Sentral beliggenhet i forhold til alle severdighetene i gamlebyen. Read moreGenuine Hotels.com guest review
Response by Hotel Petit Palace Marqués Santa Ana Dear Anne Thank you for your opinion about our Hotel. We offer a lot of added values for free, all adavantages! It is a little bit difficult to reach the Hotel, but once you are here in the City Centre, everything is on foot. If it is necessary, we recommend our guests to phone us in order to be helped or stop a taxi, you will save time. We hope to welcome you again very soon, Mr Barroso Hotel Manager
Es muy fácil conocer Sevilla desde este hotel.Comodo, sencillo y con personal muy atento.viajamos con 3 niños y pudimos estar todos en la misma habitación y sin agobios de espacio.Genuine Hotels.com guest review
Response by Hotel Petit Palace Marqués Santa Ana Gracias María José por enviarnos su opinión y alojarse con nosotros. Nuestra habitaciones familiares son perfectas para compartir todos el mismo espacio cómodamente. Les esperamos de nuevo en nuestros Hoteles, un saludo.- Jose Luis Barroso Director
Fint og godt hotel med en meget central beliggenhed.Genuine Hotels.com guest review
Response by Hotel Petit Palace Marqués Santa Ana Dear Mr Harder Thank you for your comments and staying with us. Yes, our lacation is very good in the city centre, everything is at a walking distance. It will be a pleasure to welcome you again very soon. Mr Barroso Hotel Manager
"매우 만족스러운 호텔입니다."
시내 관광지 지역에 있어 매우 편리한 위치, 모던한 인테리어, 친절한 미모의 직원, 훌륭한 아침식사, 옥상층의 휴식공간, 저렴한 가격 등 매우 훌륭했습니다.다시 한 번 세비야에 간다면 반드시 이 호텔을 다시 이용하고 싶습니다. 다만 세면대의 물빠짐은 좋지 않았습니다.Genuine Hotels.com guest review
Response by Hotel Petit Palace Marqués Santa Ana Dear Guests, Thank you very much for sharing your experience with us. We are pleased to ckeck that our location, breakfast, room and our culture were perfect for you! We look forward to welcoming you back soon, Mr Barroso Hotel Manager
"훌륭한 위치와 객실"
세비야 대성당 및 구시가지와 아주 가깝고 (도보로 약 5분 이내) 주위에 맛있는 식당, 플라멩코 공연장 등이 모두 다 있었습니다. 정말 최고의 위치라고 생각되구요. 또한 객실 공간과 화장실 모두 넓고 쾌적했으며, 매일매일 객실 Amenity도 충분하게 채워주어 더할나위 없이 만족스러웠습니다. 조식 포함이었는데, 조식도 과일/빵/여러가지 치즈/스패니쉬 햄 및 계란 등 빠짐없는 아이템으로 3일 내내 질리지 않고 맛있게 먹었습니다. 정말 만족했어요! 다시 가게되어도 선택하려고 합니다. ^^Genuine Hotels.com guest review
En el hotel estuvimos poco, pero estaba limpio y era moderno y práctico. Esta ubicado a 2 min de la catedral,a 5 min de la torre del oro.Genuine Expedia guest review
Response by Hotel Petit Palace Marqués Santa Ana Muchas gracias por alojarse con nosotros, por su opinión y gran puntuación. Nos alegra saber que lo encontraron todo de su agrado.- Un cordial saludo, José Luis Barroso Director
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