"Christmas Eve stay...."
The service is always friendly and helpful! They were about to remodel. Stuff for this was all dropped in the main lobby on Christmas Eve... not the employees' fault I'm sure. The stairway carpet was very dirty... perhaps this is part of the renovation plan. Otherwise the room was clean and comfy.Genuine Hotels.com guest review
We had no refrigerator or shower head when we checked in. They did manage to put a shower head on.Genuine Hotels.com guest review
I was very surprised there was no elevator and that we had to carry our luggage to our second floor room. The desk clerk offered to carry them up for us, but I managed. Breakfast server very friendly. We we surprised there was no restroom facility near the lobby, breakfast area.Genuine Hotels.com guest review
left over food in the refrigerator. dirt or mold in upper wall of shower...Genuine Hotels.com guest review
"Beautiful Property In Wisconsin Rapids"
I stayed at the Sleep Inn & Suites last weekend. I found the hotel to be very well cared for, clean and very comfortable. This property is the best value in the area. The staff was very nice. Staci the General Manager is a true professional and it is reflected in the way she manages her property. The hotel hosts a full breakfast each morning!Genuine Hotels.com guest review
"Hotel was so quiet, and the beds uber comfortable"
The hotel was spotless. The staff courteous and knowledgeable.Genuine Expedia guest review
Everything was great, but the hot tub was out of service during our stay, which a big disspointment for the parents in our groupGenuine Hotels.com guest review
"Our kind of "camping""
Most people at this event slept in tents, but I wanted a good night's sleep, and was willing to pay a little extra for it. That's exactly what I got -- a wonderful bed, in a spacious room (even the bathroom was of generous size). The necessary amenities (fridge, microwave, and internet) were there, and the breakfast in the morning had a good variety. […] The staff was extremely helpful, even carrying a handicapped friend's suitcase all the way down the hall for her. Read moreGenuine Expedia guest review
Hotel was just what we needed and for a great price. All of the employees were courteous and helpful. The only thing that bummed me out was that there was not an elevator to help haul our stuff to our room. The building is only two stories so walking up and down the stairs was not a problem at all after everything had been unloaded from the car and […] carried up the stairs. Read moreGenuine Hotels.com guest review
quiet area, easy to find. Anxious to see what the fee on the credit card will be. The one on the hotel receipt was less than the one quoted by Expedia.Genuine Expedia guest review
"nice hotel close to fishing"
good experience, pool area is nice. staff was helpful.Genuine Expedia guest review
"As good as any"
Overall very good Everything about was ordinary like any motwlGenuine Expedia guest review
"clean friendly hotel."
Very clean and friendly helpful staff. Good ammenities.Genuine Expedia guest review
The hotel is clearly making improvements, and the room was average, no frills or anything fancy. The front desk clerk could use a lesson in manners. And there were a lot of kids running around late in to the night making sleep a challenge. We tried asking the front desk for help and got no where. The pillows were horrible, they weren't even real pillows […] but little blobs of stuffing and fabric. Get real pillows! The room was clean as were most parts of the hotel. Breakfast was hot, and decent. The location wasn't as good as we hoped but we worked around it. Overall it was an okay stay. Read moreGenuine Hotels.com guest review
The staff was very friendly and accomodating. Overall a good experience. Very good value.Genuine Hotels.com guest review
Will stay hehe again. We get into town about once every two months, so think we' ll stay here again. It was clean, neat, and the breakfast was good.Genuine Hotels.com guest review
Walls are a bit thin, we got two noise complaints filed against us and we were merely talking. Other than that it was a great stay.Genuine Hotels.com guest review
overal really nice but the walls must be thin because we could hear our neighbors talking not very loudly on their cell phone when we were trying to sleepGenuine Hotels.com guest review
We stayed there for a single night. Staff was friendly, rooms were clean. Breakfeast was decent - nothing fancy, but better than what I have experienced at similar class hotels. I would stay there again.Genuine Hotels.com guest review
"Great hotel all around!"
We had a handicapped room which was HUGE! My husband is in a wheelchair and he was able to get around very well. There was available space between the beds so he could get in. Everything was clean, and orderly.Genuine Expedia guest review
"Very nice with an excellent breakfast"
It was clean, nice and close to everything. The continental breakfast is excellent. It had make your own waffles, sausages, hard boiled eggs, biscuits and gravy on Sunday morning, and all the rest of the normal breakfast fare. The rooms are very large with a closet and a huge bathroom. They were very accomodating with our dogs. The pool is kind of small […] and there was overdosed with chlorine to the point of making your eyes water when you entered the room. Read moreGenuine Hotels.com guest review
"Basic rooms; nice pool for money"
02/16/15 gritz71 Wisconsin
We stayed with family in a room with 2 queen beds. When we entered the room, we couldn't figure out if it smelled like pancakes or dogs, not overwhelming, but not a clean smell. The room is basic, but that's what we paid for. So this review is made keeping in mind it is a 2 star hotel and the the price paid was inexpensive. This would not compare at all to a Hilton or Hampton Inn, but neither was the price paid. The beds were average comfort. The amenities were as expected. Satellite TV apparently does not come in HD. The maid service did not replace basic items like tissues, towels, coffee, and only did a basic job of half tidying up. Breakfast was above average for this type of hotel, with hot eggs, sausages (quite good) and a variety of other continental breakfast options. The pool is smaller but still appropriate in size to the capacity of the hotel. Had a large hot tub. The water was warm and the air was well heated. Definitely a 2 star hotel, however, was worth our money.
12/31/14 lovesummervacation Wisconsin
This hotel had brand new furniture in the rooms. The rooms also had a big bathroom with a lot of counter space. There was a microwave and refrigerator in the room. The hotel workers were all very friendly and welcoming.
"Overnight before a basketball game."
12/16/14 Lakerfantoo Shell Lake, Wisconsin
Our granddaughter was playing in a basketball tourney on Saturday, so we came down the night before. This is the second time we have stayed at this motel. Our bed was comfortable and quiet , so we had a great night. Breakfast was just ok, not great. Staff were very friendly and helpful. We'll stay again when we are in the area.
"Long term stay-again"
10/26/14 Don H Minnetonka, Minnesota
As a business owner, I travel 12 months a year. My time here, both this year and last, have been made most comfortable by the staff and their accommodations to my needs. Last year I was here about 6months and had a wonderful time unwinding from my busy schedule ( cookies and hot tub ) ended my my day sweetly. Morning greetings and smiles got me going and it's exactly the same this time!! Thanks to all here, and I will see you all again!
10/26/14 Robert A
I always know what I'm getting when I stay at a Choice Hotel. Nice and clean. Beds are comfortable. And staff is always friendly and helpful. If i come back to wisconsin rapids this is the place I'll stay.
10/22/14 Robert D
The staff is friendly, very helpful and kind. Always going out of there way to make sure that we are taking care of. Working on the pipeline and we drag in clay everyday. They make sure that it is always cleaned up in our rooms and any that we drag in. Love the hot tube and pool. Breakfast is better than average. Overall rating 5 star.
09/28/14 grammagrr Mukwonago, Wisconsin
Went up with friends and family for a fun filled weekend. We arrived late Thursday and got up early the next morning to find a bed bug crawling on one of the girls. after picking it off of her with a Kleenex we took a picture, then we took everything out of that room and striped the bed and lifted the mattress and found more which we took pictures of. we called down to the front desk at 6:00 am and explained what was going on and was told that the manager wasn't in and wasn't sure what time she would be there because she doesn't have regular hours. we had a busy day so we asked that we receive a call from the Manager. We got a call around 11:30/12:00 and were told that we were liars and the hotels pest control said there were no bed bugs, and then wondered how soon we could come and get all of our luggage out of the rooms so they could clean the rooms, We told the manager that we would be back some time around 6/6:30 because we were with family and her answer was: Good because I leave at 7. When we got back the Sleep Inn the Manager was so rude and didn't seem at all sorry about anything that was going on, there were no other hotel rooms in the area due to the fact it was Cran Fest so we had to except the other two rooms in the hotel. On Saturday morning the bill was under the door and hotel manager had the nerve to charge us full price for the first night in the bed bug rooms and and $50.00 per room for the second night for any inconvenience. (Are you kidding me). We tried calling Corporate and was on the phone for 1 hour to be told that we had to check out and then make a claim. Thank goodness for credit cards because all we did was call the credit card company and explained and they disputed the bill . Not sure how it will work out but WE do know that we will never stay there again and I will tell everyone about what happened. Word of Mouth is the best and the WORST advertising.
"A pleasant upgrade"
09/24/14 Andrew S Maplewood, Minnesota
After having a problem at the Americinn in Plover, my company booked me here. ..what a pleasure. The staff were polite and customer service oriented. ...room comfortable and very. Enjoyable stay. Spent three days here and had no problems. Internet working and free breakfast was nummy. Definitely recommend this hotel.
"Nice room, thin walls"
09/04/14 james123136 Batavia, Illinois
I stayed here 3 nights. Room was clean, bed comfortable, breakfast good. But the walls are so thin that I could hear people (and TV) talking at normal sound levels in the adjacent rooms. The first night there one neighbor left his TV on all night. I will probably come back but only if other places are booked as they were for this trip.
"Nice until you get here"
08/06/14 Kathy D Franklin Square, New York
Not sure if we came at a bad time, but it's august 6th, which is the main summer season. First, our entire stay the pool was "broken" though it looked fine. As someone that has run a pool, this means that the chemical levels were off, or the pump was broken. Either way, it should have been fixed in hours, not the entire length of our three day stay. Likewise, we came when they were paving the parking lot. We had to park in a neighboring lot, which is fine. However, they did not post where the wet new pavement was, rendering several pairs of shoes to now have black bottoms, and a sidewalk full of new shoe marks as other patrons were unaware as well. When I went inside to inform the desk of the wet pavement, and the need for a sign, I was greeted with a "ok, move along" smile by the young front desk attendant. Rooms are outdated, and they use comforters that are worn. There was a 2 inch by 3 inch approx. white stain on my comforter for the entire length of the stay, which shows they do not clean, or change the comforter ( gross!! If I had allergies I'm sure they would be going off !!). I understand this place offers a lower rate from the Wisconsin dells area ; however, your money will not be appreciated here. Go to a place with newer and more appreciative accommodations.
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