"The staff make this hotel special."
The staff are extremely helpful and could not have done more to help. Restaurant menu is limited but the quality is quite good, restaurant can be noisy early on so best to book a later table if you want peace and quite. Very central area 10 minutes walk to the Mayflower Theatre.Genuine Expedia guest review
"Great help at reception"
Had some problems with documents that were very ably and cheerfully sorted out for me by Maria at reception. She couldn't have been more helpful.Genuine Hotels.com guest review
"Better than expected"
Given previous ratings we were pleasantly surprised about the quality of the hotel, the staff, the food and the genial atmosphere. The only drawback is that there are no smoking rooms.Genuine Hotels.com guest review
"Good hotel for a stop over/city break"
Staff at reception were helpful and friendly. Parking was offered at a discounted rate. Bar prices weren't too bad. Great location within easy walking distance of pubs, restaurants and the city centre.Genuine Expedia guest review
"peppa pig oink oink"
Staff were excellent. We had bar meals and was reasonable. Would stay again and that I think that is the ultimate compliment for a hotel!Genuine Hotels.com guest review
I was impressed with how spacious the room was, it was clean and well laid out. The toilet did not fush however which was disappointing. Other than that, I would rate the hotel v highly in relation to the cost.Genuine Hotels.com guest review
"Too busy, no room service"
We found this hotel too expensive for the service provided. From the outside it looks nice, but the rooms and corridors are old and tacky. The double bed in our room was small but comfortable. There's a food menu but no room service. The hotel car park was full and we had to park our car in a council car park, outside. The neighbourhood seems a bit […] problematic, but there's a decent park with trees and benches nearby. Read moreGenuine Hotels.com guest review
"Good hotel,comfortable, large bathroom"
Happy with my stay, nice friendly staff,clean bedroom, comfy bed with large bathroom. Would recommend.Genuine Hotels.com guest review
"Ideal hotel for visiting Southampton"
Very good comfortable accommodation but facilities limited. Room (although superior) was small and confined for space. The lack of a room safe and a fridge were disadvantages. The central situation of the hotel is ideal for visiting and shopping in the city.Genuine Expedia guest review
Central location - walking distance to city centre shops & restaurants through adjacent park. Staff friendly & helpful. Easy car parking beneath the hotel - £6 for overnight stay. Ports close by - we were catching an early ferry to Isle-of-wight the following morning which was just a 5min drive away.Genuine Hotels.com guest review
"Good hotel, good value"
I've stayed many times and always had a good experienceGenuine Hotels.com guest review
"reasonable stay in hotel."
bar staff very slow and inexperience,drink and meal very dear.other wise all ok.Genuine Expedia guest review
The staff make this hotel what it isGenuine Hotels.com guest review
"Good value, clean & comfortable"
Good value for money, clean and tidy - could do with some repair work but really comfortable for a nights stay!Genuine Expedia guest review
"Ok room but the resaurant was terrible"
Ok room, ok location, the girls at the overprised restaurant worked as good as they could but they cant have any learning about the jobGenuine Hotels.com guest review
Very clean and spacious room at heart of the city. only problem is there is parking. There are very few at the hotel but those get filled up in no time.Genuine Hotels.com guest review
"Great Hotel for anyone"
First visit to Southampton, also first time in a Jurys Inn, we found it all a very pleasing experience, Comfort of room was very good, also breakfast selection, but was a bit disappointed with dinner.Genuine Expedia guest review
"Great room if you get a discounted price>"
The room was clean and comfortable. For the room rates I would have expected to be able to get room service. Not sure I would have paid the full rate for the room we had.Genuine Expedia guest review
"Convenient and comfortable"
Close to amenities, the port and rail and coach stations.Genuine Expedia guest review
"Ok for a cheap hotel"
Don't expect the best, this is Travelodge standard, that's why its cheap. Its ok but there was a really noisy fan cutting in and out all night which kept me awake. I complained to reception and they said they would let maintenance know. No offer of compensation. Premier Inn would have given me my money back.Genuine Hotels.com guest review
We checked in without fuss despite a large party arriving at the same time, the room was clean and spacious however I had booked a superior one. Then we went to eat, decided on the bar as it was quite late...it said to order at the bar, then told to wait at table and order would be taken, ten minutes later I had to find someone. Ordered and after half […] an hour went to enquire as to how long as another couple said they had been waiting an hour. I wasn't willing to do the same. The chap said they were very busy. I might have accepted this if the staff were dashing about and the manager was assisting but they were no where to be seen. Won't be going back. Read moreGenuine Expedia guest review
"Good location for my needs"
A modern executive hotel that met my needs - however, free wi-fi in the room would have been a bonus.Genuine Hotels.com guest review
"Excellent Service, Nice Clean Room"
The staff were very helpful and efficient. The room was clean and comfortable. Could not ask for more from a last minute (unscheduled!) stay. Would stay there again. Good central location.Genuine Hotels.com guest review
The hotel is in an ideal location for a stay in Southampton, the foyer and public areas looked in good condition, however the paintwork in my room was a little tired and in need of refreshmentGenuine Hotels.com guest review
"ok for short stay"
Good points - Location centter of town - staff friendly and helpful Bad points - This is the first hotel I have stayed are where you are charged for WIFI access - Entrance to my room was from the lift lobby so noise was an issue when trying to sleep - Poor lighting in the room, very dingy Didn't eat any food in the restaurant so I can't comment on […] the food Read moreGenuine Expedia guest review
"Great Location for an event at the Guildhall"
The hotel was in a great location and the staff were all very friendly - the rooms were a bit tired though and the double seemed a bit small but for the price we paid for the one night it was perfectGenuine Hotels.com guest review
"Good value for money"
My friends & I only stayed for 1 night. Check-in was very quick and the lady at the front desk was really helpful & accomodating. As we had 2 rooms, she arranged for us to have connecting rooms. I think that the door that connects the 2 rooms isn't opened very often hence why there was so much dust! Other than that, the room was comfortable. Parking […] is available beneath the hotel (Charlotte Place car park) which is reasonably priced. Overall the hotel was good value for money. Read moreGenuine Hotels.com guest review
"Erratic water temperature"
We were warmly welcomed and checked in quickly. We did find that the water temperature changed dramatically whilst using the shower. Good location for what we needed.Genuine Hotels.com guest review
"Eat out if you can!"
Food for the adults was not good and expensive. They don't really seem geared up for children - no kids plates or cutlery. The kids food came on enromous plates and the portion was huge!Genuine Hotels.com guest review
"Central Hotel to all sights"
The overall stay wasn't bad. The room was a good size and looked clean and tidy. The room contained all the usual amenities and were to an ok standard. The only complete downside was that we were woken about 5am due to the thiness of the walls and ceilings. when a crowd of people arrived screaming and shouting and had no consideration for other guests. […] Apart from this I would stay again. Read moreGenuine Hotels.com guest review
Good this time as it should be. Everything worked and I was not put near the noisy lift areasGenuine Hotels.com guest review
Another excellent stay with excellent service. Thank You.Genuine Hotels.com guest review
"Suitable for short stays."
Hotel was fine for a one night stay for myself and everything is ok without being special.It suited my requirements and I would stay again.Genuine Expedia guest review
room not a patchon last weeks..... Had to change room...Genuine Hotels.com guest review
room was fine, but came to use shower in the morning and it was stone cold, or warm on a dribble and i mean a dribble.......!!!!!! I complained to tne front desk and they said they would sort it. That evening i returned and was told the problem had been fixed, when i tried the shower it was just the same so i returned to the front desk and complained […] again to which they moved me to a different room which was tiny compared to the previous room but the shower did work!!!!! Read moreGenuine Hotels.com guest review
This was my 2nd night back stay in a week in this hotel.The first night was great. I came to Southampton for work . I work 11-12 hr shift so I am very tired when I retire to the hotel to rest.The room itself was OK but I was given a room by the lifts 431 or something like that.There was noise all night-some sound proofing would help-The TV kept switching […] itself off every 10 minutes and back to BBC1. I was too tired to complain and had to get up at 6am again the next day for another 11 hr work shift tired from lack of sleep! Read moreGenuine Hotels.com guest review
"great for walking to town centre"
Woud be gOod to have sachets of hot chocolate as well as tea and coFfee especially in Winter.Genuine Expedia guest review
Good location- although expensive parking (remember to get your ticket stamped by reception otherwise the parking in Charlotte's place is full price!) we paid £6 discounted rate. Good breakfast and service.Genuine Hotels.com guest review
Had a excellent room plenty of space didn't feel closed in.Genuine Hotels.com guest review
"Ok, for the price"
Here for a week for a course, generally ok, not the most comfortable of beds, and as is often the case if you leave things plugged in and a card in the power switch on the wall by the time you come back up for lunch the card has gone.Genuine Hotels.com guest review
"close to attractions within the city"
the stay was very good, hotel clean and staff friendly. location of the hotel very good and the discount on the underground parking very welcome. hotel amenities good, the room was spacious and comfortable. found the restaurant prices a little on the pricey side, so we ate out at another location.Genuine Hotels.com guest review
The stay was let down by the (difficult to locate) parking facilities and additional charges.Genuine Hotels.com guest review
"Good hotel for a business trip"
I stayed here for one night, as I was working in the area. The staff were very friendly and helpful and my room was spacious and comfortable. I would stay here again.Genuine Expedia guest review
Very impressed with this hotel. ALL the staff were great, friendly, helpful and they meant it. Sometimes you get ticky box staff who say all the right things but don't really care. NOT HERE. Hotel was great, breakfast was brilliant. Have already booked again.Genuine Hotels.com guest review
Good hotel. Would go there again. Spacious room and very warm on a cold day.Genuine Hotels.com guest review
"sound overnight location"
second visit to this hotel. The rooms are comfortable enough. There doesnt appear to be much in the surrounding neighbourhood but it doesnt matter as the hotel has everything you need. will use again if in the area.Genuine Hotels.com guest review
"Great hotel overall"
Great staff location and price! Have no major issues that wouldn't make me stay again!Genuine Expedia guest review
"If you want a quiet night..."
Hotel was fine, nice bar, didn't eat so can't comment on restaurant. However, we were a family in a family room. They gave us an adjoining room to...a group of teenagers on a stag weekend (not found out till 2100hrs) the 6th floor an upwards are their quiet areas, they weren't, far from it. Doors banging, walls as thin as paper, all in all, a very bad […] nights sleep, good job it was only 1 night!!! So if you go to this hotel, and you want a peaceful night, ask about the location of your room. Read moreGenuine Hotels.com guest review
"Great budget hotel in a good location"
Good value hotel. Service from Reception was excellent on all occasions I approached them. Was permitted to check in early before a course I was attending at the same hotel. This enabled me to get settled after a journey starting at 6.00am that morning. This was a kind and thoughtful gesture by the receptionist. Despite it being on a busy roundabout […] the double glazing kept the noise to a minimum for a restful nights sleep. Beds comfortable and shower had a good jet. The only downside was the décor was tired looking in places. Read moreGenuine Expedia guest review
"Good choice for a weekend break"
Very friendly hotel, with pleasant staff, excellent service, would recommend, have already rebooked for marchGenuine Expedia guest review
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