Although the staff were amazing and accomodating we had bug problems. Our 1st initial room had a wask hive out on the balcony. Our 2nd room had little black bugs coming out of the kitchen sink. Our suite was pretty and relaxing. Only downfall was the little critters trying to befriend us.Genuine Hotels.com guest review
We stayed here the first week in June and liked the location and size of the unit. It was just two of us but could have easily accommodated two more people, as there was a loft upstairs which we didn't even use. Housekeeping came everyday to clean and replace towels which was nice. We didn't get to enjoy the pool area because we spent most of our time […] site seeing. There was record heat that week so we were mostly indoors or in the car. There is a nice little workout facility that has weights and treadmills etc., so it was easy to get a workout in the morning. The location is close to the main roads, and highways, which makes for quick access to Phoenix and Mesa etc. We didn't have any trouble parking our car right outside the condo. It is an older resort, but kept up well and very clean grounds. It was a great deal for the price and we would definitely stay here again. Read moreGenuine Expedia guest review
"Close to shopping"
Nice facility near upscale Four Season shopping centre. Residents need a car to explore the area. The resort is a little bit older however, well maintained. Granite countertops were a pleasant surprise.Genuine Expedia guest review
"A fish out of water at a beautiful resort!"
I accidentally booked this thinking I was booking a resort I had stayed at earlier in the year. I was a little apprehensive when I realized it was part hotel and part timeshare. A bit of a retirement community vibe here (and I'm a single business traveler under 40!) BUT... I loved my experience. The staff was extremely friendly, the room was HUGE (the […] smallest was a two level villa with full kitchen, W/D, Fireplace, spa tub, upstairs loft and upstairs balcony overlooking Camelback Mountain. Beautiful. Everything was spotless.. the staff was phenomenal and they mapped out my morning run which turned into a trail run up Camelback which was 1.2 miles away. Breakfast was included and was meh but friendly, but the grounds were amazing, the neighborhood safe and the room fantastic. No complaints! Oh, and they have resort activities planned and live music a few nights a way. Super cute. Read moreGenuine Hotels.com guest review
"Clean & Friendly"
Staff was courteous and helpful. Had a good time with great weather.Genuine Expedia guest review
Great place good location but 8 am before breakfast is available is just simply ridiculous...Genuine Expedia guest review
We really enjoyed our stay although it was only one night. We plan on returning for a longer visit.Genuine Expedia guest review
"Check the A/C and the secondary bed."
Great place, great location....... The room itself was clean and well maintained. This was a 2 story condo. The A/C was just not as good as it should be, we set it to 72 degrees but it felt warm in areas, especially the master bed area. The secondary bed which my son slept on was hard as a rock. Overall I think we would go back but only after checking […] the A/C and the comfort level of all of the beds. Read moreGenuine Hotels.com guest review
"Fine, but not what I expected"
This was clean and adequate, but I realize that I have been spoiled by other hotels offering more amenities.Genuine Hotels.com guest review
"There are 2 hotels with THE SAME NAME!!"
Please change the name if the hotel so people know which hotel they are making reservations for!! And breakfast was TERRIBLE. Pool water was salty.Genuine Expedia guest review
The location is good but it's old and needs a facelift in every way! The restaurant is the worst. I was there for a few days on business and like room service when I get back to my room. They didn't have any and it was just terrible quality bar food. I only recommend this to older people or families to stay, you can get groceries since it has a full […] kitchen. Not recommended for hip business travelers. Read moreGenuine Hotels.com guest review
Room was nice. Very spacious and comfortable. Full kitchen was nice. Bed was comfortable. No late night restaurant for food. Check out was posted as 10 am on the back of the door. At 10 the front desk called to push us out of the room and when we asked for a little extra time to get our things together since we had just woken up, they said No you missed […] late check out and had to leave. 2 minutes later the maids were banging on the door. opened the door in a towel and told them I was busy and would be out in a half an hour. Staff at this Hotel was the worst I have ever come across and I stay in 25-35 hotels year round. Unfortunate because the rooms and location were great. Read moreGenuine Hotels.com guest review
Older property, well maintained, pleasant staff, weak breakfast and food choices!! Coffee was not replaced each day, not a big deal unless you like to have a fresh cup when you wake without making the track to the pool area. overall not a bad experience. comfortable room with lots of space and a full kitchen,washer and dryer, ideal for a family staying […] for several days. Nice well maintained grounds. Read moreGenuine Hotels.com guest review
"Nice location and lots of space for the $"
I would give this hotel a 3.5. The location is ideal and you get a lot of room for the $ including a kitchenette and a separate bedroom. However, they only cleaned the room once during our 5 night stay. I don't consider making the beds and wiping the counters cleaning. They didn't vaccuum or put the dishes in the dishwasher. Also, the tile in the bathroom […] had mildew/mold in the grout. I went out to get tile mold and mildew cleaner. A few sprays and it looked much better. I left them the bottle for future costumers. The continental breakfast was lacking and not so appetizing especially for $7 a person. I would recommend that they include that with the stay. Lastly, our tub had a very slow drain. I notified the front desk on the first day of our stay - they fixed it on the 4th day. Would I recommened it? maybe is a better answer. We, fortunately had friends staying at another place so we spent our entire vacation there and only stayed her to sleep. Read moreGenuine Expedia guest review
Villas are really spacious, and location is very convenient. Facilities aren't luxurious or ultra-modern, but they're comfortable and a great value.Genuine Expedia guest review
Overall the stay was comfortable. Had a couple of staff members who could have been MORE hospitable regarding our requests. Facilities were above average.Genuine Expedia guest review
"Relaxing and close to fine mall shopping."
The villas are very nice. Staff are very friendly and helpful. The pool is adequate. I did not use the tennis courts or hiking trails. The gym is adequate. The spa could be more private.Genuine Expedia guest review
Amenities and breakfast are very bad, good is not appealingGenuine Expedia guest review
It wasn't good or bad really. Both the phone and bedside alarms were preset to ring in the middle of the night which was irritating. The room was dark. You had to search the place for light switches for dull lighting. The TV was way across the room from the bed and the remotes reach couldn't turn the channel. Continental breakfast was a continental […] breakfast - cereal, yogurt, fruit, etc. The pool area was good, the overall feel of the place was safe and clean, the front desk was helpful enough. Otherwise it had a large living area, a kitchen, a large bathroom, the second bed was upstairs which would be nice if it was 4 folks, and a deck which was great because the weather was beautiful. Read moreGenuine Expedia guest review
"Resort hotel in Scottsdale"
The hotel exceeded our expectations. The staff was phenomenal (especially Andrea at the front desk and the bartender in the evenings (never got his name)). They were very accommodating - allowed us to use the resort before the room was ready (we landed at 8am) and let us stay all day after check-out to play tennis and relax by the pool. The pool was […] fantastic - salt water and 80 degrees. The tennis courts were in decent shape and free to use (we brought our own racquets). The room was great - much larger than expected and had a small kitchen w/ fridge to keep supplies. The only complaint was the mattress was too firm for my liking. We will be back and look forward to staying here again. Read moreGenuine Expedia guest review
"Not getting better..."
We have stayed at the Resort for several years, & I have diplomatically mentioned how uncomfortable their beds are. After all, vacation with a sore back is not too appealing. Well, the beds are supposedly new, but feel like padded plywood to me. The showers are minimal, and the complete lack of shampoo-type amenities (unless you ask & wait for them) […] is ridiculous. Sorry, we'll be looking elsewhere. Read moreGenuine Expedia guest review
really enjoyed my stay....great room, friendly staff. Will definitely return!Genuine Expedia guest review
the hotel was fine, but not what we ex[ected. It's circa the '80s time share motif. To be fair, it is in Scottsdale close to great shopping and restaurants but has a very low key, apartment like atmosphere. The breakfast was marginal, all carbs.Genuine Hotels.com guest review
Enjoyed the stay and really love the casita style dwellings. The only complaint was that in our unit, the water heater didn't supply enough hat water to fill the Jacuzzi tub and we had to boil water in the kitchen.Genuine Expedia guest review
"Richard's BD & six years in Sedona, AZ celebration"
Scottsdale Camelback is centrally located for the things we like to do. Some of our favorite restaurants are nearby. It's very close to Old Town with its history and art galleries and restaurants. Close to shopping, but "out of the way."Genuine Hotels.com guest review
I brought my daughter and her friend here for a birthday weekend. I liked that we were able to walk to Scottsdale Fashion Square Mall for shopping and movies for the girls. I knew this resort has been around a while, so I think I was prepared for it to look as though it had been as well. To my surprise, everything was incredibly clean and very well […] maintained! No chips in the tile, wear patterns in the carpet, pool was pristine and perfectly maintained. The rooms were very spacious, pool was heated, and food wasn't awful.... The girls and I had a fun weekend and would definitely stay again! Read moreGenuine Hotels.com guest review
"Well located resort style accommodations"
I can't say enough good things about this hotel to match my satisfaction and surprise with the comfort level of the rooms and the facility. I had the basic room, which was really a two level suite with two bedrooms, living room, kitchen and one bath. It even had a washer and dryer! The staff was very helpful and everything was spotlessly clean. The […] gym facility was well-equipped and clean. I will come back here whenever I visit Scottsdale again. Read moreGenuine Expedia guest review
"Very convenient for a trip to old town."
Quiet. Secluded. Luxorious. It was a very nice getaway right in the middle of the city.Genuine Expedia guest review
"Comfortable hotel with a spacious loft layout"
I made the mistake of reserving a room at a different hotel that was AWFUL. Expedia came through with Scottsdale Camelback Resort. I was VERY pleased with both the accommodations and central location. I will consider SCR on my next visit to Scottsdale.Genuine Expedia guest review
"Family friendly hotels"
lots of facility for kids. e.g movie theater showing kids film. a special shaded pool for kids so they don't have to wear sunscreen, mini golf etc and excellent resort atmosphere with lots of cactus and palm trees for a fair price!Genuine Expedia guest review
"Nice comfortable resort"
Resort grounds are well kept up and pool area is nice...only complaint would be the washer and dryer combo does not dry the clothes hardly at all, staff is very friendly and helpfull, Resort is in a great location and close to everything and has all the amenities of home! the king bed was very comfortable, our family enjoyed our stay! This was also […] my first experience booking online with Expedia but everything went off without a hitch and will be booking with Expedia in the future. Read moreGenuine Expedia guest review
Todo perfecto. El trato de los empleados, las instalaciones y el lugar es muy muy comodo. Me emcanta y espero regresar pronto :-)Genuine Hotels.com guest review
"Complete Resort Vacation Spot"
09/29/14 Betsy G Orillia
Our unit was wonderful, bright and had all the conveniences. Kitchen, fireplace, balcony, great service. Resort had all the amenities, pool, spa, theatre, mini putt, volleyball, beautiful scenery. Great staff, computer room, great snack bar. Lots of activities and tour companies came every Monday to explain there tours. Very wonderful two weeks. Close to shopping and scenery was amazing with the mountain right behind.
"Horrible front desk staff"
09/28/14 MissBlaze Phoenix, Arizona
First impressions mean slot and from the moment my family and I checked in a lady was complainimg her room was flooded. The staff did not care nor offered to move her. BAD customer service! Then muy turn, I was given attitude immediately with my 11 year old standing there. Paige was clerk who threatened to not let us stay if I don't pay a 200$ deposit however as a timeshare owner I have never had to pay that much. Never! In 12 years. I paid in advance 4 months ago for this trip and nothing says that on my Rez papers. I paid then was threatened to lower my voice or I will be removed from property. Really? Becoz I requested policy and a mgr. Found out no mgmt on grounds for a week. Seriously terrible practice. Then Paige threatened me again stated I should learn to be nice. She was RUDE and had crap attitude. I told her to never threaten me or my family, or a guest, or an owner. That disrespect and blatant meanness is completely unacceptable. The villas are nice and Grille good, but I highly recommend you avoid this resort. Scottsdale has many more to choose from than being threatened at check in. This ruined our day and left a bad taste for rest of week. My impression was a huge let down of this unprofessional, money Hungary staff who are trolley rude and need lessons in customer service and how to treat a guest. Next visit we go elsewhere for sure! Plus complentory here means they charge for everything, even soap, shampoo etc. cheap place. All other resorts we have been to pamper there guests. Not here!! Bad Bad Bad...
09/20/14 IanWD West Drayton, United Kingdom
Had a great week here and found the whole resort to be extremely good. The pool area is fantastic and the staff are very friendly....a big thanks to Chad for keeping us hydrated. There is an on-site restaurant although we never used it, but others said how good it was. The grounds are well maintained and the suites are clean and tidy and have everything you need to self cater if that is your wish. The only downside for us was that there are no bars or restaurants within walking distance for evening entertainment, a taxi is a must if you don't have anyone prepared to be a designated driver to take you downtown or to the oldtown. This really is the only downside we could think of and apart from this it would have rated Excellent.
09/17/14 italianice57 Dallas, Texas
My husband and I took our elderly mothers on vacation here for a week and it was wonderful. Although we went on several day trips, like to the Grand Canyon for one, the resort was perfect to stay at. There is everything you need for comfort in your large accommodations and the grounds and activities kept us busy and satisfied. We can not wait to go back!!!
"Love this place but..."
09/05/14 Stasser Doha, Qatar
Stayed here for 5 weeks Aug/Sept 2014 and everything was great apart from the gym. One of the treadmills (there are 2) was out of order when we arrived and the other "blew a fuse" 2 weeks in. 4 weeks since we arrived and still waiting for either to be repaired. Its not high season but there are still people who want to use the treadmills. American sized food portions means extra exercise is needed! We stay here for at least 5 weeks every year and its perfectly located with comfortable accommodation.. The pool is great and the bar staff are friendly and the food is good at the pool bar. So glad free wifi is available finally!
"Can't wait to go back"
09/03/14 K S San Antonio, Texas
We were lucky enough to get upgraded to a large suite, in a building with only one other suite. We had a private pool which was pretty large, a private "backyard", and a large outdoor fireplace. Spoiled rotten we were. As we toured the beautiful grounds we saw other rooms also had pools, but not all. Loved this property because it was spread out and not towers of rooms, but numerous small buildings. Very pretty, very comfortable, very welcoming. Staff was very friendly and professional, room was clean as could be. Main pool area beautiful too. Spent three totally relaxing, pampered days and plan to revisit soon. Probably won't get that upgrade but that is ok, I think we will still be more than happy anywhere on this property.
"We will definitely come back...."
09/02/14 traveler101958 Indianapolis, Indiana
We stayed for one week in mid-August. Our studio room was a nice size; living area with fireplace and a king bed on the first floor and second floor upstairs loft that contained a queen bed and a small roof balcony. One full bath on the first floor. Housekeeping services mid-week were very thorough. The pool area, with jacuzzi, a bar, and a restaurant/grill provided a perfect place to end the day after a round of golf. If you are looking for the posh luxury of an exclusive resort this may not be for you, but we were highly satisfied with this property and it's amenities and plan to return.
"Relaxing and refreshing- This is a great stopover Fun Resort"
08/19/14 madmacsent Munster, Indiana
Hot summer days over 110 degrees- Cool pool, Refreshing drinks- just a relaxing time to blow off the world's problems at the Camelback resort in Scottsdale. Older, but nice resort with many hard-working people working to make your time in Arizona memorable and enjoyable. Every day about 3 or 4 we would go the pool in time for reduced price drinks at happy hour. Sometimes they would have entertainment, playing the songs of the 60's and 70's (and it happened to be a guy that played in bands I remember growing up in the 60's and seeing him in such diverse places as the Wisconsin Dells Community Center!) Again, friendly staff, and all in all a very nice place at reasonable pricing!
08/07/14 Lovetotravel120170 Fredericksburg, Texas
This was a very nice, clean, and well manicured resort! We were pleasantly surprised with our unit and the entire resort! We had a two bedroom unit that seemed to be recently remodeled and very spacious! Lots of great activities especially for kids ranging in ages from 11-15. They really enjoyed the racquetball court, tennis courts, sand volleyball, putt putt golf and the swimming pool!
"Another Great Stay"
07/24/14 Tony A Saint Paul
I decided to stay at this resort for another summer get away and once again I was impressed. This time around I noticed something, that I didn't notice, but should have my first time around. This place is clean!!!. I stood in my room looking at the areas inside, that most hotels miss. Places like: top of door frames, hard to reach ledges and the top of the ceiling fans. I found no dust or dirt anywhere. This is outstanding, because it tells me they take pride in their property and hold their employees to the highest standards. The grounds were equally immaculate, not a cigarette butt, or piece of paper anywhere. The staff were always friendly and treated me as if this were my 100th stay, I did have one issue though and that was with the all in one washer and dryer unit. I started one small load of laundry and at 2;30pm and didn't get them dried until 12:30am. I called and let the front desk know about the issue, but told them I didn't need it taken care of right away. So I don't know if it was the washer or the operator when I checked out. In conclusion, if you are looking for a nice, clean, friendly, fun place to stay in Scottsdale/ Phoenix, stay here, you wont be disappointed.
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