"Mediocre hotel but close to colosseum"
The staff and the food were great but if you're from America and you're use to a 5 star hotel with all the trimmings, this is not the place. The rooms our not worth the price they charge and their tvs are CRT. Beside the staff and the food, it was convenient the colosseum was across the street.Genuine Expedia guest review
"Great staff, great hotel!"
We had a wonderful stay at this hotel. We are a family of 5 and thus stayed at one of the hotel apartments which was very comfortable, clean, and only a one minute walk from the hotel. The hotel staff were wonderful and always helpful (especially Rafael at the front desk).Genuine Expedia guest review
"Unbelievable location and amazing staff"
This hotel was amazing placed adjacent to a ruin site that was adjacent to the colliseum and across from the Platino. Convenient to such sites was great, but the hotel itself was even bettter. Their fabulous diining room looked out over the lit coliseum, it was breathtaking. The staff was amazingly helpful, so kind and accommodating. I really loved […] their warmth and kindness all packaged up in a 5 star beautiful hotel. Read moreGenuine Expedia guest review
"The best experience you can imagine of in Rome!"
It is truly a magnificent hotel and superb location! Nice and professional stuff, great attitude and helpful people. Rooms are clean and comfortable. Definitely will recommend to everyone and will be back again.Genuine Expedia guest review
"Very recommended, great service but very expensive"
I loved staying at this hotel. They gave us an upgrade for our anniversary and gave us an amazing suite. The only con that I would say is that their restaurant AROMA is completely overrated. So so expensive, ridiculously expensive and tiny portions. Good but for the price it'd be amazing. Just ok. The view unbeliabable though to the Colliseum. The hotel […] highly recommended just don't waste money at the restaurant. Read moreGenuine Hotels.com guest review
"A+ hotel & staff. Best location in Rome!"
Wonderful hotel and location. Staff were very helpful in every way. Hotel restaurant was first class and the food was awesome. Overall this hotel and their staff helped make our family vacation a pleasant one.Genuine Expedia guest review
When I booked this reservation I thought I was booking a large hotel room for a family of 4. What a pleasant surprise when I was told that we had our very own apartment! It was not at the hotel site but very close by. The staff was only a phone call away and arranged taxis and any other service we needed. The apartment came with a washer which was nice. […] We had planned to send our laundry out, but since we had our own washer there was no need too. I would definitely stay here again!! Read moreGenuine Hotels.com guest review
"Great location and great service"
I traveled with my husband and two boys, ages 14 and 16. We stayed at Loft, an apartment about 6 blocks away from the hotel. It was great space. It was somewhat inconvenient to have only one bathroom but was expected. It also had small kitchen with all the kitchen appliances and a small washer/dryer, one that I saw in Tokyo. I didn't use it but I thought […] it would be great for a family. The bedroom didn't have a air conditioner so we had to leave the door open for the bedroom to cool. Concierge made all the reservations for restaurants and tickets(without wait) we requested. There was a gelati shop a half of a block from the loft. I loved their watermelon ice and ice cream, I mean Gelatti. We took Taxi to everywhere and Hotel called the taxis for us and they were always on time. We had dinner at the hotel restaurant and it was on the expensive side but the food was great and amazing view of the Coloseum. We also had breakfast. It was good too. Read moreGenuine Expedia guest review
"Great location with very friendly staff"
People were great; restaurant on roof was overly pretentious without merit. Tried to push expensive items (wine) rather than listen to clients. Less pomp and following elaborate rituals and more focus on clients. Took forever to get wine opened and poured for example.Genuine Hotels.com guest review
"very nice place, would go back."
Great stay and placeGenuine Hotels.com guest review
"expensive hotel for the standard it has"
the hotel staff were courtious but we felt it was not good value for money.Genuine Expedia guest review
"Special and unique hotel"
The start upon arrival was not pleasant ! But the front desk manager fixed the situation promptly and provided a five star service . The hotel location is amazing and se cond to known! Having breakfast at the resturant located on the roof overlooking the collossium is a unique and one of a kind experienceGenuine Expedia guest review
Great , would go there again.Genuine Hotels.com guest review
"Experience Italy in style."
After a rough start (there was a fire in our original accomdations), we got upgraded to a suite. The staff was great and were extremely helpful.Genuine Expedia guest review
BEAUTIFUL VIEW, SERVICE EXCELLENT BUT A/C WAS VERY DISAPPONTING.Genuine Expedia guest review
"In the center of it all yet still first class"
Greatest hotel of our Germany/Italy trip. Was fearful of Rome's reputation but the service was as I would expect for a 5 Star hotel. Definitely made our stay in Rome. Every touch point by staff was top shelf and sincere. It was so refreshing. Couldn't be better located for experiencing all Rome had to offer. We walked everywhere. Down to earth staff […] who enjoyed the job they did and meeting the people they encountered. Read moreGenuine Hotels.com guest review
"Outstanding hotel and staff"
I stayed with my family and we had a wonderful time. The staff is outstanding, the hotel is simply beautiful and the location is so convienient to everything. We would definitely stay again.Genuine Expedia guest review
"Palazzo Manfreddi close down and get ready!"
I checked in after a long and pleasant drive from Northern Tuscany. The lobby was small and uninviting and so were the help. The gentleman at the desk was unfriendly and grouchy. I love Italy and have always found the people warm and hospitable, not at this hotel. I asked for two keys as two people were registered and the front desk person looked at […] me as though I were asking for a ride to Mars! Then they both disappeared (the front desk person and the bell man) to a back office and came back and told me they only had one key. At this point I was too tired and it was not even worth arguing with anyone. We got back into the car and drove to the room and had to call to have the bellman come and help us, even though I was told that there would be a person there to help. There was no one checking in so I had no idea what his problem was. The room was clean but had no full length mirror and the floors were badly scratched. I will never stay there again and cannot recommend it. Read moreGenuine Expedia guest review
"Loved the Palazzo Manfredi"
We had 2 adults and 2 kids. We were given 2 adjoining rooms. The hotel is excellent. We loved the location, and the hotel staff. The staff helped us get soccer tickets, schedule a Segway tour , and get Vatican tickets. They were all extra accommodating. The hotel is very nice and very close to some restaurants. You can walk to many sites, and transportation […] is a block away. Read moreGenuine Expedia guest review
"Icing on the cake."
Very convenient location. Rooms were very attractive. Most helpful staff. The room was a pleasure to return to after a long days of sightseeing.Genuine Expedia guest review
"Wonderful Hotel & Staff"
The staff at this hotel are wonderful. They are all so friendly and helpful with whatever you might need. The view of the Coliseum from our window was incredible but there is some road noise if you choose to have your window open. The food is very good, pricey yes, but worth it for the convenience of having it in your room or at their restaurant. We […] ate there a lot but we enjoy room service after walking around all day. It's nice to eat alone sometimes. It's also very relaxing to sit and have some wine in the room next to the restaurant which overlooks a really nice park. If you walk about a block down from the hotel opposite the coliseum on the left side of the road there is a fantastic little bakery shop. The connoli's and crossants and just delicious. Try the croissants with marmalade, they are so good. We loved this hotel and it's staff. We can't wait to return to Rome! Read moreGenuine Expedia guest review
"A beautiful hotel in a beautiful city"
Staff were very helpful, making reservations and recommendations. Helping with tickets to sites and calling taxis whenever possible.Genuine Expedia guest review
The hotel staff was great, anything I asked for they jumped at the opportunity to help and or assist. The language barrier was not a issue since they seem to have at least one staff member that spoke multiple languages and went above and beyond to accomodate.Genuine Expedia guest review
"Rome is wonderfull.. hotel not so!"
We stayed at the Via dei Serpenti location which is suitable for families with children. Whilst the location itself is extremely central it's housed in the rather frayed residential building which (as could be expected) does not have an elevator and logging suitcases at four flights is quite an excercise (one might say much needed in light of all the […] excellent restaurants in the area..) All in all, we had a pleasant stay but the description on the property was somewhat "exagerated" althought Rome - being "the eternal city" - amply compensated for all the relatively minor shortcomings of the hotel... Read moreGenuine Expedia guest review
"Beautiful hotel in ideal location"
The hotel was beautifully decorated and well kept, and the staff were extremely friendly and helpful- keen to make your stay as comfortable as possible! The location is fantastic too- literally a 1 minute walk away from the colosseum (fantastic view of the colosseum from the hotel's restaurant!!) as well as being a short and simple walk away from the […] metro stop Colosseo you are a short walk away from stops for local buses and tour buses which makes it very easy to get around to all the other beautiful sights that Rome had to offer! Behind the hotel are a few small streets with lots of cosy trattorias to grab something to eat too. Overall a fantastic holiday made even better by this wonderful hotel. Read moreGenuine Expedia guest review
"Fantastic location for exploring Rome"
A great apartment, very clean and 5* service, the staff were very friendly and welcoming and the quality was great. Location excellent for exploring - thank you.Genuine Expedia guest review
Great location, nice area and front desk staff were lovely and helpful. We booked an apartment which is round the corner from the hotel as we were travelling as a family and wanted the extra room and kitchen. We were just a bit disappointed with our room, having booked a loft apartment and then being supposedly upgraded to a suite apartment but it was […] smaller than I had hoped and did not have a separate kitchen like the loft room. To be fair to the hotel, they said the room we booked wasn't available so perhaps the fault of the booking agent and the room we had was adequate but disappointing. Also, would be good if there were more international tv channels. We had hoped to go out one night on our own and have a babysitter but didn't because of this (and the smaller space). Read moreGenuine Expedia guest review
Located over the gladiators' quarters, so, close to the Colosseum. The view from the restaurant is terrific. Well worth at least taking breakfast there one day(€30). Staying in the airy loft apartment (1 road back & 4 roads up a slight hill) gives you loads of room and a kitchen. Situated at the ground floor of a residential apartment block. Enjoy the […] view of Italians parking in impossible spaces. The ice cream parlor on the corner (recommend the chocolate chilli one) Keep walking a little further and discover Propaganda, a very trendy caffe/bar/restaurant. Ideal for an afternoon coffee with macaroons. An evening meal. Some great cocktails into the night. Hotel staff are genuinely considerate, asking all the right questions, without being pestering. Booking all tickets and taxis making staying in Rome luxurious, simple and thoroughly enjoyable. Read moreGenuine Expedia guest review
"Close to sites"
Fantastic, comfortable, excellent restaurant. Recommend starter menu.Genuine Expedia guest review
"Greta location, nice accomodation"
This apartment is in a great location. Staff were fantastic. Only 2 complaints. The foldout sofa was incredibly uncomfortable for our kids (we ended up putting the mattress on the floor), and the bathrooms are tiny. I think this would be perfect for 3 or 4 guests, but was a little impractical for 5.Genuine Expedia guest review
"Good location but expensive for what it offers"
We stayed in the Marco Aurelius Annex - which is about 0.5 miles away from the main hotel - I hadn't appreciated this at the time of booking but it isn't my definition of an annex. It isn't a problem but you should be aware if you want the hotel experience. We were also asked to walk from the hotel to the annex in the high temperature of the day - now […] maybe you think that is a minor issue but given that this is an expensive place to stay, it again just lacked that touch of thoughtfulness that would make a big difference. Given that this is billed as a luxury apartment, it was disappointing that the main room (with sofa bed) has a big internal A/C unit, which is noisy and not wonderfully efficient AND the actual bedroom HAS NO A/C - instead the staff member who took us to the annex explained that we should plug a freestanding fan in and 'blow the cold air into the bedroom!'. Frankly, quite astonishing given the July heat of Rome. We did complain about the inadequacy of this but the front desk never got back to us - again inconsistent with the intended luxury experience. The rooms are also lit by spotlights - one in each corner of each room - giving the impression of being at a sporting event rather than a relaxing hotel suite. And in the process generating lots of heat! There were two uplighter lamps but only one of these worked.The bedside lights, while being very fashionable, cast next to no light and were certainly impossible to read by when the spotlights were off. Read moreGenuine Expedia guest review
"Amazing city, hotel and staff!!"
Could not fault the staff and their service. They went above and beyond for us and we only stayed for 2 nights. ( wish we could have stayed longer) all staff were very attentive, friendly and polite and we would like to thank them all again for helping us!! They even managed to return a lost phone to us!!!! The rooms were beautiful and our view from […] our room was stunning!!! We were on our honeymoon and couldn't have wished for a better start. Would recommend to anyone!! Mr and Mrs Jones xxx Read moreGenuine Expedia guest review
we had a great time in Rome, the room was great for our needs.Genuine Hotels.com guest review
"Great hotel ....but don't stay in apartments!!!!"
We booked the apartment which is part of the hotel but not in the hotel.....this was well below the 5 star standard. I would say more like 3 star...v disappointing indeed. We complained and were moved to the hotel where the standard was as expected. I would say for the price one should really get breakfast included and a coffee machine in the room. […] We would be inclined to go to an alternative hotel next time as the cost was high just for a room. Staff very good and helpful especially Erica. Read moreGenuine Expedia guest review
"Everything you could want."
My wife and I stayed for three nights and found the hotel amazing. The staff were all wonderful, helpfull, and friendly. The room facing the colossium had the most spectacular view which gets even better when you go up to the restaurant. This dining experience was beyond belief. The food was out of this world. Tip: Book the restaurant by email well […] in advance. You can look up the menu on the hotel website. Our trip to Rome was made that much more special by the Palazzo Manfredi and it's staff. Thank you. Read moreGenuine Hotels.com guest review
"dead central perfect for the sights of Rome"
great location, lovely staff, very comfortable and nothing is too much trouble- slight pity breakfast is not included.Genuine Expedia guest review
"A slice of Italy"
We booked the loft but got moved to a self-contained flat just around the corner. It was great and we could really experience living like Italians rather than living in a hotel. Staff were extremely helpful. Flat was spacious and there was loads of cupboard space. It had a microwave, fridge, coffee maker, cups, plates cutlery etc and free wi-fi. Bathroom […] was brand new and very clean. Read moreGenuine Expedia guest review
"Horrible place to stay!"
The "apartment suite" as they called it was a joke. We couldn't just sit outside as they had no benches or anything. I was supposed to have 2 rooms one with a king bed and one with a double. Instead we had 1 room with a double bed in it and a pull out couch for the kids right when you walk into the room. Also this hotel does not like to restock the […] necessities such as toilet paper! We had to go out and buy our own. The room did have a stove which we thought due to the expensiveness of restaurants in Rome would be good however the room had no pots or pans to cook with so the stove top was never used. It was not at all a good place to say,it says that it overlooks the coloseum but only the hotel does, we couldn't even see it at the place we stayed in. Won't go back there again. Read moreGenuine Expedia guest review
"Best hotel in Rome by far!"
Fantastic service, such friendly staff. Amazing location!!!Genuine Expedia guest review
"Great Hotel but pricey in restaurant!!"
Lovely hotel - clean and good standard. Even though its location is superb being right opposite the collosseum, it is in quite a quiet area which for us was great but may not suit everyone. The only disappointment about this hotel, which is why i havent given it full marks, is the cost of items in the restaurant. We went to the restaurant on the first […] day, only to find that our bill came to 16 euros - we had only ordered a tea and a coffee. Not only that, but the waitress didnt speak any english and gave us the most expensive coffee on the menu and then didnt understand when i tried explaining that she had given me the wrong one! We went across the road to find a little cafe and had full breakfast for 12 euros. Read moreGenuine Expedia guest review
"Best small hotel in Rome"
Excellent all round hotel staff location restaurant ambianceGenuine Expedia guest review
"5 Star touches missing"
Good location if you don't want to be right in the midst of the hustle and bustle. For a 5 star hotel disappointing to find eg one small bottle of complimentary water and tiny nibbles on first day but these were not replaced throughout our stayGenuine Expedia guest review
"The large terrace on the roof was the best part..."
Cute little boutique hotel. Most of the nearby cafes/restaurant were too touristy for my tastes (although should've expected that, being so extremely close to the Colosseum). Interior of the room was really Italian, unique, and well-decorated. The front desk/concierge was either slow with responding to our requests, or extremely misinformed or with […] little knowledge regarding our questions about shopping/eating out in town. They tried to guide us but ended up giving us wrong information every single time. Read moreGenuine Hotels.com guest review
Superb location, eat breakfast overlooking coliseum. Metro close by. Meals a little pricey but excellent alternatives are plentiful.Genuine Expedia guest review
"You should really consider this hotel."
This hotel was fantastic. The staff were very warm and friendly and really made you feel welcomed. The restaurant is expensive, this is a 5 star hotel though. We did not eat in the evenings, but did have lunch when we arrived which we really enjoyed especially when you can look over to the Coliseum. We decided to pay 30 euros for a buffet breakfast […] on two of the mornings of the 3 nights that we stayed,this so worth it, the service is exceptional. I would say that this hotel is more suitable for couples and for business as this a boutique hotel and not really for families. Read moreGenuine Expedia guest review
"A stunning Hotel with a priceless view."
This hotel is wonderful. The staff are so friendly and couldn't do enough for you. The views from our room over the Colosseum were incredible. The food in the Arroma restuarant was beautiful. I'd reccomend the 7 course taster menu with complementing wines. Worth the money. Over all an amazing hotel and will definitely be returning soon on our next […] trip to Roma. Read moreGenuine Expedia guest review
We had great expectations of this hotel after reading reviews and seeing some photos online. Palazzo Manfredi exceed those high expectations. The room was beautiful and immaculately maintained. My partner wanted to take the fabulous shower room home with us. Its position, right opposite the Colosseum, within easy walking distance access of the city […] centre and the Centro Storico, could not be better. It snowed heavily, and unusually, while we there were and so we used the splendid restaurant on the roof more than we might have otherwise but this was an easy decision as the food was of amazing quality. The service was also of the highest standard, the wine waiter in particular being helpful and discerning. And then there's that fabulous view of the Colosseum, in the sunshine as you eat breakfast or illuminated in the darkness as you dine in the evening. Being a geeky couple, we were also relieved to discover that wifi was complimentary and effective throughout. Had we not taken our laptops, they would have supplied an iPad for our use. I loved this place! Read moreGenuine Expedia guest review
We were very happy with our stay there. We originally had a room looking onto the street but had hoped to gert a view of the Colliseum. We were tjhere for three nights and having moved into the street facing room asked to change. It was not possible for our first night but they very decently moved us in for the next two. Everyone was most helpful and […] accomodating in every way with offers of clean towels nearly twice a night, and nothing was too difficult. We had a wonderful stay and are happy to reccomend the hotel. Read moreGenuine Expedia guest review
"ROMANTIC AND CHIC"
GREAT LOCATION. WOULD RECOMMEND TO FRIENDS AND ALL. HOW CAN YOU NOT ENJOY, WORTH BOOKING A MEAL IN THE AROMA REST, UPSTAIRS. ROMANTIC SETTING OVERLOOKING THE COLLOSIUM. PRICY BUT 7 COURSE A LA CARTE MENU WITH FAB FOOD. HOW CAN YOU NOT RATE THIS AS A TOP MEAL AND LOCATION.Genuine Expedia guest review
"Great place to stay in Rome"
Fantastic apartment, fantastic location. We stayed in the annexe apartment with our two young boys which gave them freedom to move around while we were relaxing and close to the main sites, so there wasn't a lot of walking between sites.Genuine Expedia guest review
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