All hotels in Rome, Italy
1 room, 2 adults
You can collect Welcome Rewards® nights hereVia Labicana, 125, Rome, RM, 00184, Italy, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 79 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.5
  • Comfort
    4.2
  • Condition
    4.3
  • Neighborhood
    4.6

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Ótimo hotel em frente ao Coliseu"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excelente hotel, funcionários muito educados e excelente localização.
Genuine Hotels.com guest review
3 night trip with friends Feb 18, 2015
Reginaldo
BR
1.0 / 5Poor
"NICHT ZU EMPFEHLEN"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Apartment in einer höheren Kategorie gebucht nach Ankunft im Hotel wurde uns ein Apartment 10 min Fussweg gegeben. Nach Ankunft 2 Stock ohne Fahrstuhl und das im 5 Sterne Segment haben wir ein Apartment in dem gefühlte 30 Jahre nichts mehr gemacht wurden ist bekommen. Kein Fön keine Minibar kein Room service gar nichts dergleichen und ich wiederhole mich 5 Sterne gebucht !!! Für mich eine reine Abzocke !!!
Genuine Expedia guest review
Other trip Dec 3, 2014
Rahman
DE
5.0 / 5Outstanding
"Super Service, tolle Lage, perfektes Essen"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Ein wunderbarer Aufenthalt im Palazzo Manfredi. Hier wird freundlicher Service groß geschrieben. Wünsche werden von den Augen abgelesen. Die Zimmer, das Essen, einfach perfekt. Sehr empfehlenswert.
Genuine Hotels.com guest review
3 night romance trip Sep 23, 2014
Ralf
DE
2.0 / 5Fair
"Grande déception"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Chambres à l'écart de l'hôtel, lui-même sans grand intérêt. Literie ayant vécu ... Salle de bains "à l'ancienne", pas de baignoire (dans un hôtel classé5 étoiles !) Absence totale de services. Personnel du restaurant assez mal aimable
Genuine Expedia guest review
Other trip Sep 27, 2014
Pierre
FR
2.0 / 5Fair
"Ingen lyx"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
Välj inte annexet om ni vill ha ett lyxhotell! Charmig lägenhet 10 min från hotellet, ingen lyx men gammal stil. Känner mig lurad då jag trodde att det var värsta lyxlägenheten.
Genuine Expedia guest review
Other trip Jun 20, 2014
Ingen lyx
SE
5.0 / 5Outstanding
"Schönste Lage, direkter Blick aufs Kolosseum!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Alles perfekt. Teuer, aber jeden Euro wert. Das schönste Hotel unseres Lebens.
Genuine Expedia guest review
Other trip Jun 2, 2014
Familie
DE
5.0 / 5Outstanding
"Hotel proche Colisée"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nous étions dans une des dépendances de l'hotel dans une rue calme. Chambre spacieuse et tres propre. Le personnel est disponible et à l'écoute. Nous y reviendrons.
Genuine Expedia guest review
Other trip Apr 28, 2014
lionel
FR
5.0 / 5Outstanding
"Excelente hotel com ótima localização. Perfeito."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excelente hotel. Ao lado do Coliseu. Quarto maravilhoso. Internet de alta velocidade e restaurante com vista maravilhosa. Atendimento da equipe muito bom. Perfeito.
Genuine Hotels.com guest review
2 night family trip Mar 13, 2014
Leal
BR
5.0 / 5Outstanding
"Perfektní !!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Rozhodně se brzy vrátíme :-)
Genuine Hotels.com guest review
2 night trip Mar 7, 2014
Helča
CZ
4.0 / 5Excellent
"Emplacement PARFAIT"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Placé à 2 pas du Colisé, en plein centre, c'est parfait pour une visite de la ville à pied !
Genuine Hotels.com guest review
5 night family trip Oct 22, 2013
Julien
FR
4.0 / 5Excellent
"Fedt hotel - men skuffende lejligheds service"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hotellet var alt hvad du kunne drømme om. Da vi var 4 afsted fik vi en lejlighed lidt væk fra hotellet. Lejligheden lå I et super dejligt kvarter. Lejligheden var stor og fin, men standarden var ikke 5 stjerner. Et eksempel, der blev hver dag vasket op, men ikke tørret af.
Genuine Hotels.com guest review
4 night family trip Oct 12, 2013
Ole Lundberg-Andersen
DK
4.0 / 5Excellent
"Мы проживали в аппартаментах"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
В целом аппартаменты нам понравились, смутил только ярко красный цвет стен, а также шум. Во-первых плохая звукоизоляция самого дома, а во-вторых, прямо под окнами спальни стоят мусорные баки, которые с диким грохотом забирают мусорщики. Квартира большая, с удобной гардеробной, все необходимое в ней присутствовало, пожалуй, кроме утюга. Убирали очень хорошо. Персонал отеля очень вежливый, любая наша просьба исполнялась четко и быстро. На ДР моему мужу отель сделал нам комплимент, что тоже было очень приятно.
Genuine Hotels.com guest review
4 night trip Sep 25, 2013
Юлия
RU
5.0 / 5Outstanding
"Super Appartment für 3-5 Personen"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Das Appartment war sehr gepflegt. Die Größe für 5 Personen optimal mit 2 Bädern. Der Nachteil war, dass 2 Personen auf einer Schlafcoach schlafen mussten, mit einem "quietschenden" Bettgestell. Haben dann die Matratze auf den Boden gelegt und gut geschlafen. (-: Das Servicepersonal des Hotels war sehr nett. Sie sprachen alle Englisch. Die Lage des Appartments ist super.
Genuine Expedia guest review
Other trip Jun 5, 2013
Ines
DE
4.0 / 5Excellent
"Für Sightseeing mit Familie perfekt!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Wie waren im Appartement in der via dei serpenti! Altes römisches Stadthaus, groß, zwei Schlafzimmer, wobei eins nur für eine Person auslangt. Sofa im sehr großen Wohnzimmer kann asugezogen werden. Lage perfekt - Sehenswürdigkeiten, Restaurants, Eisdielen etc. alles in der Nähe.
Genuine Expedia guest review
Other trip May 28, 2013
A Traveler
DE
5.0 / 5Outstanding
"Fantastisk service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Vi bodde i en leilighet ca 1 km fra hotellet. Leiligheten var ren og innbydende. Når vi henvendte oss til hotellet pga små utfordringer, stilte de i leiligheten med en gang.
Genuine Hotels.com guest review
3 night trip Apr 25, 2013
Karin
NO
3.0 / 5Good
"God lejlighed"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Sovesofaen skal være I bedre kvalitet
Genuine Hotels.com guest review
2 night trip Apr 26, 2013
A Traveler
DK
5.0 / 5Outstanding
"Un vrai plaisir!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Le personnel etait exceptionnel, et le cadre un vrai plaisir!
Genuine Expedia guest review
Other trip Jan 22, 2013
Leah
FR
2.0 / 5Fair
"bit dissapointed the old facility and the location"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
We expected the good location of the room but actually the room was 5 minutes far from the front dest by walking and the facility was quite old. It is understandable as very touristic area but bit dissapointed than our expectation. The staff were nice and friendly. フロントから徒歩5分歩く必要のある、古いアパートの一室が宿泊場所で、雰囲気はあったものの、期待していたものとは違い便利ではなく、価格ともマッチしませんでした。スタッフは親切で、好感が持てました。
Genuine Expedia guest review
Other trip Jan 4, 2013
ぽこ
JP
5.0 / 5Outstanding
"Hôtel idéal pour les couples."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hôtel superbe, propre confortable idéal pour les couples mais dommage, on ne parle pas français , un peu éloigné du centre de Rome ,mais vue superbe sur le Colisée.
Genuine Expedia guest review
Other trip Dec 20, 2012
A Traveler
FR
4.0 / 5Excellent
"goed hotel voor koppels"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Geen problemen bij check in en check out ondanks dat we er te vroeg waren en te laat vertokken
Genuine Expedia guest review
Other trip Dec 18, 2012
A Traveler
NL
4.0 / 5Excellent
"hotel de charme dans palais bien placé"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
hotel super bien sauf chambre sur arrière un peu petite surtout salle de bains restaurant froid et bar pas chaleureux rapport qualité prix un peu faible service restauration un peu trop envahissant en résumé hotel 5 et restaurant 4 moyenne 4,5 et attention a l'annexe que nous n'avons pas pu juger mais qui est éloignée de l'hôtel.
Genuine Expedia guest review
Other trip Dec 5, 2012
JJD
FR
5.0 / 5Outstanding
"Reposant et très agréable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
La suite où nous logions était situé a environ 200 mètres de l'hotel dans une rue trés calme.
Genuine Expedia guest review
Other trip Nov 20, 2012
A Traveler
FR
4.0 / 5Excellent
"Luxus in Bestlage"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Die Lage ist einmalig! Blick auf das Kolosseum und das Forum Romanum. Das lässt man sich bezahlen, Preis-Leistung passt aber. Was nicht passt, und zwar überhaupt nicht, ist das aRoma-Restaurant. Total überteuert und bestenfalls gewollte Haute Cuisine.
Genuine Expedia guest review
Other trip Nov 3, 2012
hastreng
DE
5.0 / 5Outstanding
"Super service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Vi boede i en lejlighed ejet af hotellet ca. 5 min fra selve hotellet, men hotellet behandlede os på samme måde, som hvis vi havde boet på hotellet. Serviceniveauet fra hotellets personale var meget højt, og alle opgaver blev ordnet på en meget imødekommende måde. Vi kommer gerne tilbage !
Genuine Hotels.com guest review
7 night family trip Oct 13, 2012
JP
DK
5.0 / 5Outstanding
"Et sted å føle seg velkommen"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
3 generasjoner - 18 til 74 år var spente på hvordan leiligheten var. Vi ringte dagen før vi kom grunnet sen ankomst, og fikk veldig god respons. Full informasjon om hvordan vi kom fra flyplass til hotellet informasjon vedrørende prisene vi kunne forvente (drosje). Ved ankomst ble vi hjulpet med bagasjen de 4 kvartalene til leiligheten og vist fasilitetene der. Delig dusj!! Leiligheten lå like over en bar, men det merket vi kun i helgen. Vis a vis lå en politistasjon som lå litt tilbaketrukket, så det var ingen gjenboere. Når vi trengte internett fikk vi låne med oss en IPAD og lader fra hotellet, slik at vi kom på nett. Det var ingen problem de ikke løste:). I området ligger det mange restauranter, men man føler ikke at det er er turistifisert område. Et vakkert kloster i nærheten er verdt et besøk. Nydelig stemning. Ved å gi beskjed i resepsjonen dagen før - sto de sto i kø om morgenen på Colosseum, og billettene kunne hentes på hotellet etter kl 10. Da gikk vi forbi hele køen. Billettene ble betalt kontakt i resepsjonen ved utsjekking. Denne gangen var 5 stjernes hotell en del av opplevelsen, så prisen var ikke viktig. Restauranten i øverste etasje var en spesiell opplevelse den også. Alle som jobbet der viste 100% service samt varme/professionalitet. Direkte utsikt til Colosseum var et vakkert syn. En eksklusiv restaurant, som gav oss en opplevelse vi er glade vi fikk med oss. Totalt et fint sted å være.
Genuine Hotels.com guest review
5 night family trip Oct 1, 2012
Tone
NO
5.0 / 5Outstanding
"Tolle Lage - super Appartment"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Die Lage des Appartments in der Via Serpenti ist bestechend. Mitten drin sozusagen. Für 3 Personen super. Ein Doppelbettzimmer mit Bad (Achtung nur für sehr schlanke Leute geeignet) und ein Einzelzimmer mit zweitem Bad. Es gibt auch noch ein Schlafsofa im Wohnzimmer, dass man ausklappen kann. Für kleine Kinder prima - ansonsten vielleicht etwas knatschig. Das Hotel liegt ca. 10 Gehminuten entfernt. Das ist aber egal, weil man es ja sowieso nicht nutzt. Wir haben morgens auf der Straße in den kleinen Cafés gefrühstückt und das ging ganz prima.
Genuine Hotels.com guest review
3 night family trip Sep 27, 2012
macterm
DE
5.0 / 5Outstanding
"Luxo e vista impressionante do Coliseu"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Excelente hotel, charmoso, confortável e com equipe muito bem qualificada. Nos sentimos realmente esperados e paparicados durante toda a estadia. Vista deslumbrante do Coliseu da janela do quarto e do restaurante do hotel. Próximo a restaurantes agradáveis e transporte público - metrô, ônibus e táxi estão a um raio de 100 metros do hotel. Achamos também um Supermercado Carrefour em uma rua paralela ao hotel, que nos ajudou a reduzir a conta do frigobar...
Genuine Hotels.com guest review
Family trip Aug 9, 2012
Daniela
BR
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Dec 30, 2013
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Dec 9, 2013
A Traveler
US

TripAdvisor reviews for Palazzo Manfredi - Relais & Chateaux

Overall rating:Based on 264 traveler reviews

Most recent traveler reviews:

Overall Rating
"Charming, small hotel"
04/21/15 world_traveler_ct Stamford, CT, USA
Palazzo Manfredi is a charming, small hotel, very centrally located. As with most other R&C properties, the service is impeccable and very personal. The rooms are very well decorated, albeit in some instances it is form over function, as other reviewers have pointed out. However, the rooms are on the smaller side, even by European standards. Another "feature" is that bathrooms occupy part of the room in some cases, being separated by matt glass. We had 2 rooms and 1 suite in total and some family members chose to change rooms due to bathroom not being fully separate, and thus not private enough for their taste. Hotel's central location on one hand provides for incomparable views of the Coliseum; on the other -- the traffic noise may be disturbing at night, despite fairly well insulated windows. This is par for the course for many city hotels. The staff is extremely friendly, helpful and always ready to assist.
Overall Rating
"Wonderful location"
04/12/15 Les P Johannesburg, South Africa
My wife and I spent 2 nights in the Luda Magnus suite. The hotel and room overlooks the Colosseum. It is an nice upmarket contemporary hotel. We experienced very mixed service levels - great the first day and poor the second. Front desks staff were great throughout. The suite had disappointing features - no bath, no towel hooks, no soap dish in the shower. Most importantly, this is a noisy room - there is a loud hum often during the nights which woke us, the traffic outside is constant throughout the night. With the view of the Colosseum, comes the downside that everyone walking past this ground floor suite can look into your room.
Overall Rating
"Marvellous stay, lovely staff"
04/11/15 Itsmesmithy London, United Kingdom
Even before we arrived Federica and Milly on front desk reception were extremely helpful in recommending and booking local restaurants for our stay; promptly answering my pestering e-mails about where best to eat. I could not fault any staff throughout the whole stay-always asking how our day went, always asking if we needed anything. The staff were genuinely pleasant and helpful. That is why we tend to opt for boutique hotels over large chain hotels because the service is always more intimate and friendly. The welcome drink on the rooftop was a nice touch. The view of the Colosseum is amazing from the rooftop restaurant. We booked the rooftop restaurant (even though it's almost twice as expensive by comparison to London Michelin star equivalents) but sadly had to cancel due to not feeling too good! Although breakfast was a delight but still expensive at €30 each. Mind you what would one expect to pay to dine overlooking such a spectacular ancient monument. The room was modern, stylish, roomy (we had an extra bed for my 14 year old son) and smart but we did tend to get some noise from doors constantly opening and closing from the restaurant and house keeping staff as we were on the top floor in room 41 near the restaurant but this was only for a short time during the busy dinner serving period. Luckily we were so exhausted from sightseeing that we slept anyway. Most other smart restaurants were approximately 15 to 25 minutes walk just the other side of the Colosseum but we enjoy a stroll back after eating anyway as it gives us the opportunity to walk off a bit of food and/ or pop in for some lovely Italian Gelato on the way back. That said you can always order a taxi at reception which arrive within 2 minutes anytime of day. If you book Palazzo Manfredi check to make sure Colosseum entry is included with your room because we didn't realise so we bought tickets online but I am sure they are free with your reservation. Overall Palazzo Manfredi is well recommended and we would stay again.
Overall Rating
"Fantastic stay"
03/28/15 springergirl wiltshire
My husband and I stayed here for 3 nights in March. From arrival, throughout, and departure we found the hotel staff to be friendly, accommodating, especially Bruno. The room we had (no 30) has just been renovated and was lovely, I loved the bathroom and the boutique feel of it. We did struggle to find the tv as it is behind the mirror! We had drinks in the upstair terrace bar where you get given nibbles with your drink and the view of the is to die for. We had dinner in the restaurant and whilst the food was good we didn't think it really worth the prices but again the view made it worthwhile. The bed was very comfortable, which is essential after a day walking around Rome. We would definitely stay here again. Excellent
Overall Rating
"What wonderful people!"
03/22/15 JoAnne R Oakland, California
We stayed in an apartment that was offsite from the main hotel because it was a larger space to accommodate our family. The space was perfect for us -- it has two bedrooms and a pull out couch in the living room; it even had a little kitchen -- and it was in a wonderful bustling very local neighborhood, all walking distance from the main hotel. Even better, though, was the wonderful way the hotel staff treated us. Any time we called, they were completely responsive, kind and helpful. And they went the extra mile -- it turns out that we had left some important medication in the refrigerator when we left and they were willing to FedEx it to us. They were really amazing. I couldn't recommend them more highly.
Overall Rating
"Great Vacation"
03/06/15 Renee B London, United Kingdom
Amazing hotel, amazing staff, amazing view! My family and I are quite impressed with this hotel. Set in a beautiful location, good sized rooms and not to mention their dining area. A terrace roof top with a view of the Colosseum. Absolutely great experience with the kindest and most charismatic staff. Around the hotel there is a big variety of restaurants with a short walk to what feels like the heart of the city, the Altare della Patria. The main shopping street is also close by, Via del Corso, great lively street with big brand names including small family business shops. Cannot describe how lovely our stay was. Incredibly impressed!!
Overall Rating
"A wonderful stay"
03/02/15 Stanleyalb Tours, France
We can't really add anything to what has been said before about this hotel. We stayed for three nights in February on this, our first visit, to Rome. The location of the hotel is wonderful. A fantastic view onto the Colosseum, within walking distance of many of the great sites of Rome, easy access to the 'hop-on/hop-off' bus services. From the moment we arrived and throughout our stay we were made to feel very welcome by all of the staff, who were all helpful and courteous throughout. Our room was great - sometimes a bit too much design over functionality, but nothing to concern us greatly. The shower was good, everything in the room worked. Although the hotel is located on a busy junction, the curtains and double-glazing prevented us from being worried by traffic, etc. and we slept well. Breakfast is served in the restaurant area, with, once again, that wonderful view. Lots of fresh fruit, bread, jams, cold meat, cheese, yoghurt, juice, option of cooked breakfasts, etc. We ate in the restaurant one night and tried to book a second, but without success ! The meal was superb and, not knowing much about Italian wine, we were assisted greatly by the sommelier who made a recommendation to us, which we thoroughly enjoyed. Thanks to Bruno Papaleo and all your staff. We hope to be back !
Overall Rating
"Gladiators Penthouse (Palazzo Manfredi Annex)"
02/22/15 gpkjrctraveler New York City, New York
In late November, we traveled to visit our daughter who was studying aboard for the semester in Rome. We came across the Palazzo Manfredi via TripAdvisor while looking for a hotel that was in close proximity to her. We were also looking for a place that was more "authentic" from a Roman cultural perspective. We didn't want to stay in Marriott, Hilton or Sheraton type hotel. Because there were 5 of us, the Palazzo Manfredi staff suggested their annex. At first, I was a little nervous because we hadn't seen it. It turned out to be fantastic. It was a large apartment with 2 bedrooms and 2 baths in an authentic Roman neighborhood right down the street from the Colosseum. Literally, if you looked out the window to the right... there it was, the Colosseum. The annex was on the third floor. At street level, we had a gelato shop, a fruit market, an Indian restaurant, a wine & spirit store, a nice little pub, a coffee shop with wonderful treats, and of course a very good Italian restaurant all within a two block radius. The staff at Palazzo Manfredi was fantastic too; they were very accommodating when we needed assistance with transportation and access to a local attraction. My family and I really enjoyed our stay at the Palazzo Manfredi's annex.
Overall Rating
"Fabulous"
02/17/15 Shazza664
We stayed here for 4 nights from 12th to 16th February. From the moment we arrived we were made to feel like special guests. The staff were absolutely superb especially Giacamo, the front desk manager. Nothing was too much trouble and he was always happy to share information such as best times to visit attractions and booked tickets for the colosseum so we didn't need to queue. We stayed in room 32 which was tastefully decorated and although the room was quite small, the view of the colosseum made up for the lack of space. We ate in the Aroma restaurant one evening and had the taster menu with wine. This is on a covered roof terrace with fantastic views of the colosseum. The staff were attentive and the food was fabulous. Well deserving of a Michelin star. The only down side for me, was that the lighting on the tables was a little too dim so it was hard to appreciate the presentation and the look of the food as much as the taste. The breakfast was also served here and had a terrific selection apart from our last morning where the buffet selection was not as good as it had previously been. There was no explanation given for the lack of choice on Monday morning. Overall a superb hotel with absolutely fantastic enthusiastic staff in a superb location. We will definitely stay again.
Overall Rating
"Exceptional staff, in a great location"
02/09/15 BoscoBru County Dublin, Ireland
Didn't stay at the hotel, but did use the rooftop bar for a romantic evening drink overlooking the streets of Rome. The service was excellent, cocktails were perfect with complementary finger food and the staff hospitality was unbelievable. The restaurant which is now a Michelin star was booked out, so if visiting room, and want to use the restaurant, book ahead. Overall very good experience, lovely location, worth a stop, if the hotel is in your price range, also worth a stay.
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