Dutch Design Hotel Artemis - Amsterdam 52.34139, 4.82567

On arrival at the hotel the receptionists insisted that two rooms were unpaid for and insisted that the full room rate for five nights needed to be paid or no room! After providing them with proof of payment with a website receipt they offered no apology for their mistake. The day before our departure I prebooked a shuttle bus for the airport. As the hotels literature states a shuttle bus runs from the hotel every hour and two hours notice is all one needs to give so I thought a day was plenty. After checking out the next morning I reminded the same receptionist of our shuttle bus booking at 8am. It was ten minuted later she told us that the shuttle bus would not be collecting us and it 'was not her problem'. I felt annoyed that I had given a days notice for the booking and they had failed to either book the bus or notify us that our booking was not possible. Perhaps if we had been wearing suits and of an older generation she would have bothered to book it for us in the first place. This unhelpful approach and the fact that they tried to charge us twice for our booking resulted in stressful situations in what should have been a relaxing holiday. Despite these few members of staff the hotel itself was of excellent quality and situated in a pleasant area just outside the main center. The food at the hotel was also of top quality as`was the service of the friendly waiting staff.

The lobby is super cool - huge atrium really modern and clean and pretty. however the rooms were not the same. it did have a flat screen tv and the shower was excellent but it was NOT clean. there were hairs all over my bed and the floor left my feet dirty - didn't want to take off my shoes. the hotel is located in an office park so there is NOTHING around it if you do not have a car. very convenient to the highway however. Our taxi driver took us for a ride so be careful and make sure they know where it is. there is a little gym with treadmill, bike and crosstrainer for fitness minded folks.

Very nice Hotel! Excellent location. Very quiet. About 20 minutes by tram frrom city center. Would definitely go back.

Even though this hotel is out of the city centre this is an excellent hotel. Very good value for money. The room was great, clean and well designed. The rest of the hotel was very well upkept and full of great artwork. The only negative is the distance from the city centre, but if like us you dont mind a bit of public transit then this hotel will fill anyones requirements.

A little bit out of the way for those looking to hang out in the town centre but even at that the public transport to and from the hotel was easily accesiable. Which is just as well as there is not a lot to do nearby. The staff were all very polite and helpful - if a little hard to locate in the evenings. The hotel was clean and tidy and comfortable the rooms are a decent size and the bathrooms were very clean and comfortable. We found the food a little expensive in the hotel as we hadnt booked in for Breakfast - 17 Euros for a basket of breads.

I have stayed at this Hotel a couple of times now with my wife and we think it's a fabulous hotel. It is very modern and clean. The staff are very helpful if you have any questions or problems. The Car park is a secure underground one, it's about 16 euro's a day to park which isn't too bad. You are about 20 mins from Dam square by tram so it's a bit out of the way but no hustle and bustle to worry about so a good nights sleep.

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This hotel is way out of the city center, but its in a nice area that has nothing but apartments and some corporate buildings, so it is very quiet at night. (taking the 195 bus right from the airport is easy, just ask the bus driver to point out the stop.) getting to the city center wasn't that difficult. you had two public transit choices. there was a bus stop right behind the hotel, or you could walk 15 minutes to the tram line 2 stop, just ask the front desk where each is. (the green connexxion bus that stopped there and the gvb tram are owned by two separate companies so the chipkart only worked with whoever you bought it from while i was there.) it'd take 15-30 minutes to get to the center via tram.

The room was very modern, decorated in muted shades of beige, black and grey. The well proportioned bathroom was exceptionally well equiped, including decent water pressure in the shower. In Amsterdam it is always a challenge to find a match between quality and price, even some of the 3/4 start hotels are shabby in appearance and very basic, fortunately the Artemis is not in this category, you get the quality you pay for. The only downside from my point of view is the paid parking - being so far outside the centre of Amsterdam I would have expected the parking to be free, it is about 25 EUR per day but if you are only staying on buisiness (i.e. the oligatory 8 hours sleep plus drink at the bar) then you can pay 11 EUR for 12 hours in the evening. It is possible to have your parking card paid at reception and added to your room bill which if you have to fill out regular expense forms makes life a little easier. Another plus point was the late check-in, having arrived after eleven in the evening I didn't need a discussion about calling ahead and what if no-one was here etc. - and joy of joy's I didn't get one - signed straight in, was given my room key with a smile and a swipe of my credit card - could not have been better in that respect.

plus the power blew out and singed my hands it took the hotel 12 hours to come and get my power back on... Oh and I received a package with my concert tickets in it and they sent the envelope back I almost missed the show.. not great it was comfortable and the internet was free worked pretty good

Nothing to comment about the hotel cause everything just perfect!! However if you concern about the location, even though the hotel quite far from the city center, the bus service (no 145) just behind the hotel or you can walk around 10-15minutes to the nearest tram station to bring you directly to the central station (Line 2).

I was so pleased once I stepped into the hotel, pleased with it's design, aesthetic, pretty much everything visually appetizing about it; But then... I encountered rude reception person number 1, followed by days of different pretentious rude reception people, rude room service people, rude telephone people. I left a day early, I couldn't care about how great the hotel and room were...I felt so uncomfortable there...guess I just wasn't good enough clientele.

This hotel is no longer quite as hip as it used to be, but it's still very nice, with a pleasant and knowledgeable staff and an excellent restaurant. Rates are quite reasonable. Just know that you're about 20-30 minutes away from the main sights--but the tram ride into town takes you through some very nice neighborhoods.

very clean, modern and comfortable. great price for 4 star hotel.

Hotel is not that far from the City Centre with great connection. Price i veeery low in comparison with the quality of service.

This hotel was lovely but there were a few drawbacks. - hotel food was very expensive and there are no alternatives close by. - bed was quite soft and pillows were insufficient. - towels were very small not 4 star quality. however the room was beautiful very spacious and very clean in keeping with the design of the hotel. Staff were very helpful. This is a nice hotel if you dont mind the 20 tram ride or just want a luxury night in.

This hotel is NOT CLOSE to a tram stop. Plan on taking taxi's to get into downtown. Also, the staff can't stand dealing with you unless you're in a suit and tie.

This hotel was absolutely perfect, especially for the art lover! The hotel is decorated with Holland essentials and the newest art from top Holland artists, which the staff informed me changes every 3 months. My room was absolutely beautiful, and the heated floor in the bathroom was a definite plus. This hotel is also located only minutes from both the Van Gogh museum and the Riksmuseum. But I must say that the most incredible aspect of the hotel was the staff. We had a ton of questions for them and the answered every one of them. They were extremely helpful and knowledgeable about their city. I will stay here for all future Amsterdam visits.

We got to the hotel 2 hrs before checkin, and were refused early checkin. We ventured into the city to catch some sights for the afternoon. When we returned, the front desk service was exceptionally slow (even with 2 people behind the desk and only 2 people in line). When we finally got our room, we were quite surprised and alarmed to open the door and find a man passed out on the bed, tv on, and smoke pouring out the door. The room as obviously taken. Returning to the front desk, it took us another 35 minutes to get another room. I believe most of this time was because someone was cleaning our next room while we waited. The front desk did not offer much in the form of a formal apology or acceptable answers for the unusual circumstances. Once we got our room (again), we were quite pleased with the room itself. Very modern, clean, and a decent amount of space. The location was mediocre, about a 15 min walk to the tram, and then a 25 min ride in to the tourist sites. Parking was extra.

The hotel while new and modern is not geared for tourist and caters to business accounts. Flat screen television did not work internet access was troublesome and not free. Prices are very expensive and more so with the low dollar. Attitude is biggest complaint, we felt taken for granted and not made to feel welcomed. Be very careful with taxis, TCA & TCI are recommended by hotels and tourist bureau, others will not meter and flat charge which will be higher. Dissappointed in Amsterdam, not clean and most people encountred had an attitude.

Only complaint was that hotel is pretty far off the beaten path if interest is in touring downtown Amsterdam. Is about a 1/2 mile walk to nearest Tram station and taxi's are expensive

It took 10 minute walks in the rain and 25 minutes on the tram to get to the town center. Also when we called from the airport for a way to get to the hotel we were told the ONLY way was the airport hotels shuttle which we paid 20 euros EACH; We found that a city bus#195 ran straight there from the airport. Hotel was in the middle of a business park with no other restaurants in the area, however other than the bad location it was a very nice hotel.

Used for a short stay while awaiting a flight. Was not able to get an early check in, which after a long flight proved taxing. Bus service from Schipol was a breeze. Only a block to the bus stop.

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Hotel is very modern and artsey. Service was good and everyone very friendly. Happy that it was a clean place to stay, always my biggest concern. Only downfall was the location. It was far from the city and it took a very long tram ride. I'd recommend staying there just for the luxury.

Hotel was fine. Very quiet, almost never heard another guest. However, it is not so good for tourists since it is far from the center of Amsterdam and the hotel is not in an interesting neighborhood. The hotel is located in a high rise business office park.

"Dutch Design" apparently means a room overfull with angular junk that doent do what it is support to do. Turning on the lights requires leaving your room key card in a slot near the door, a recipe for being locked out. Taxi hailing seems to be an issue. A price of ?18 was quoted at the front desk, the final price was ?35. The free wifi was nice. Fast and stable. The breakfast buffet was huge but expensive. The art was ostentatious. Forget about doing any site seeing if you are on an overnight trip. A little out of the city for that.

The hotel was not to far from public trasportation. from Amsterdam airport(schipol) take bus 195 or from the central station in amsterdam just take Tram 2 . The Hotel had few problems. The TV doesnt always work, the door leading to Bathroom does not lock, the food is very expensive, the parking is outrages,the internet is to slow and does not show any videos or images.

Very artsy hotel. It was modern and hip, with a good restaraunt. Right near the bus line in a pretty quiet area. Most of the food in restaurant was a bit fancy for our taste ( we couldn't identify most of it) but the hotel was great. Smoking was allowed in the lobby which was good for my husband and not so great for me. Staff was very nice. Bed was very comfortable.I would recomend it to anyone that is traveling without children.

Positives: Really comfortable, nicely (interestingly) decorated room, near freeway and not far from airport, quick walk to train which is a 10 minute direct ride to all the Amsterdam sites. Negatives: Our TV did not work for the majority of our 3 day stay in spite of several complaints to the front desk, the parking in their garage is outragously expensive but there is some street parking a 5 minute walk away, the hotel was in the middle of no where basically, nothing interesting nearby.

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The Artemis is a clean, modern hotel. My only critical comment is that it can be challenging to find. It sits back in a cluster of IBM office buildings and the address "John M. Keynesplein 2" doesn't show up on the map at the tram stop. There is a small lighted sign on the main street, but it is not obvious from the tram stop. From Central Amsterdam, take the #2 tram line and get off at Aletta Jacobslaan. Walk down the main street towards the highway overpass. The hotel sign will be on a lampost on the right in front of the IBM buildings. There is a bus that runs to the airport. It takes about 30 minutes and is much cheaper than the Taxis. The breakfast buffet is good and the staff is very helpful.

outside central city but great for arriving after a long flight from USA. Easy connections on bus from airport and then tram 2 direct to city. i had a an unexpected emergency and the staff went out of their way to accommodate me. i would recommend this hotel.

To make this short and simple, I absolutely loved this place. The service was great, the room was very clean and the staff was extremely helpful. The tram, which is only two blocks away takes you the center of town in about 30 minutes give or take. Excellent value. I will be coming back here next time I'm in Amsterdam.

The parking under the hotel is NOT free and is NOT comp'd for hotel guests. An overnight stay is about $20. You have to pay your parking ticket each time you leave the hotel, so if you park for 2 hours and leave again for more sightseeing, expect to pay $5. Parking for under an hour is free. We did not see any free parking on the streets or nearby. I would go back to the hotel in a heartbeat, I just wish I had known about this beforehand.

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This hotel like the name suggested is well designed and modern. Rooms are trendy and clean. I was annoyed that the room service number didn't work and then there was no front desk number so I had to go downstairs to order room service. They said they are in the process of updating their phone directories. Front desk was slow. The location requires a considerable hike just to get to the tram which then takes 20-30 minutes to get you into the city center.

Very modern and cool looking hotel. Great value and easy to get to.

Unique and comfortable. The decor of this modern hotel exceeded our expectations. The service was exceptional.

Hotel is Fabulous. Outside of the city but the walk from hotel to tram (or metro) is less than 10 minutes and you are in the city in less than 25 (including the walk from hotel to tram). I stayed there alone for 2 nights and felt completely safe and secure. There isnt a refrig. in room though, that could be fixed... BUT, wi-fi internet is free which overceeded not having a refrig. Bring your own food back and water too as drinks and breakfast are expensive. The cost of the dinner menu is not bad though. Its in the business section with nothing around, however, I felt completely fine walking alone in the dark.

The Hotel was extremely modern, had great design, and was very comfortable. Our rooms were amazing and clean, and I can honestly say the photos do the hotel justice, it's just as beautiful inside and out. The only problem I had was the hotel had no printer, so if you're wanting to check-in for your flight the next day, you cant print out your boarding passes there. And the food prices were outragious, 18 euro per person for a breakfast buffet is hardly reasonable. Although, their dinner is good for the price, a buffet for the same price as dinner is not. Other than that, we got a great deal on Hotels.com and I would recommend this hotel to anyone traveling to Amsterdam.

This hotel is located minutes from the heart of Amsterdam, the tram is located a few blocks from the hotel. The staff is very friendly, especially at the hotel bar. I would highly recommend this hotel to anyone going to Amsterdam.

Perfekt hotel. Very nice room and almost perfekt lokation. 10-15 min to centre of Amsterdam with the bus. Busstop lokated 50 meters from the hotel. Very suprised of the low price and high standard. SUPERB.

Hotel original par le design et la décoration mais attention, hotel situé dans une zone de bureaux, donc un peu excentré et prix du parking exhorbitant (16,50 €/jour)

un hotel trés design et chambres tres confortable une déco irréprochable pour un prix abordable seul petit bémol a 20 min de tram lign 2 pour arrivé a ledseplein mais aussi non j'y retourne pour mon prochain sejour

Great hotel, but breakfast and reception-manager sucks! 15-20min. from city center

fantastic

Bel hôtel, cadre calme et reposant,climatisation efficace (mais les femmes de ménages enlevaient systématiquement la carte en notre absence). Parking trop cher 16€50 par jour !! Petit déjeuner cher également:19€. Bon à savoir: prévoir de quoi manger si vous n'avez pas l'intention de diner à l'hôtel à votre arrivée car l'hôtel est isolé des commerces (entourés de grands groupes industriels). Le 1er tram est à 10-15mns à pieds (le 1er parking également). Le tram 2 va directement à la gare centrale (compter 30mns environ). Nous avons apprécié notre séjour dans cet hôtel où le personnel est très serviable. Nous y retournerions sans problème.

Hotellet var rigtig flot og specielt indrettet. Værelset var flot med alt hvad der var brug for. Priserne på hotellet var lidt dyre. Transport til og fra byen klares let - men tager ca 20-30 min. hver vej.