All hotels in Prague, Czech Republic
1 room, 2 adults
You can collect Welcome Rewards® nights hereKaroliny Svetle 34, Prague, 11000, Czech Republic, ‏‎800-491-6126
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4.5 / 5Excellent

Score breakdown (from 223 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.6
  • Comfort
    4.6
  • Condition
    4.4
  • Neighborhood
    4.7
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5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff of the hotel was great. They gave us a room on the castle side with a perfect view. The room was large and well taken care of with an interesting assortment of comfortable furniture. The bed was very comfortable. Well worth the slightly higher price.
Genuine Hotels.com guest review
2 night romance trip Apr 21, 2015
Mark
US
2.0 / 5Fair
"Disappointing"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
When I booked through Hotels.com, I chose a junior suite which was more expensive than the room with a view and I mistakenly thought that the suite would have a view as well. Not only did it not have a view, it was located in a back building which was in dire need of updating and renovation. We asked the staff if we could move to the front building, which looked like it was in better shape, but they said they were full and were somewhat disdainful of the fact that we booked through "Expedia." Nonetheless, the building in the back was virtually empty and kind of creepy. Anyway, the whole experience was a real disappointment and in no way was our room worth the money we paid. Would definitely not recommend this hotel.
Genuine Hotels.com guest review
2 night romance trip Oct 16, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The rooms were very large and comfortable. Location of hotel was great.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Great base from which to explore Prague"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel is in a great location. The room was pretty, with an "old world" aesthetic. The staff was helpful and friendly. The room was beat up a bit in a few spots, but it was clean. The courtyards and the statues in the courtyards are cute. Breakfast was not included, which was too bad. Breakfast was too expensive for us to try it, with so many other options in town.
Genuine Hotels.com guest review
3 night romance trip Nov 9, 2014
David
US
1.0 / 5Poor
"Very Poor Experience"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    4.0
Room was booked as either overlooking the courtyard or having a street view. We were given a tiny corner room that was hard to move in and had no view at all. After expressing our disappointment the hotel moved us to a handicapped room as they said they were fully booked and had no other rooms. The room we were moved to had no heat or air conditioning. We were told that they would move us the next day, but that never came, and once again were told they would move us the following day, but that never came either. The staff was curt and unaccommodating-overall a lousy experience and we feel we were mislead.
Genuine Hotels.com guest review
3 night romance trip Aug 14, 2014
A Traveler
US
4.0 / 5Excellent
"Spacious room at great location!"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
A very short walk to Charles Bridge and other historical sites. The junior suite was very spacious and clean. The only unpleasant thing was the shower. Shower walls were a bit moldy and shower curtain was very dirty. Given the 5-star rating, we were a little disappointed.
Genuine Expedia guest review
Other trip Aug 11, 2014
Robyn
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was excellent!
Genuine Hotels.com guest review
3 night family trip Jul 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel and location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We received a free upgrade to a 2 bedroom suite (we had booked a triple room). The people at the front desk were extremely helpful in recommending tours and restaurants.)
Genuine Hotels.com guest review
3 night business trip May 30, 2014
A Traveler
US
1.0 / 5Poor
"Bad hotel good location"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Hotel has big room and location, but this is only two positives. Bathroom small. TV has just few channels. TV was small. Recepcionist was arogant and unpleasant, their behavior was same like in 2 star hotels. Breakfast was also very bad.
Genuine Expedia guest review
Other trip May 1, 2014
I
US
4.0 / 5Excellent
"glad i switched"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Just a perfect stay at a perfect place. When I go back, i will stay there again.
Genuine Hotels.com guest review
4 night trip Apr 17, 2014
Harold M
US
5.0 / 5Outstanding
"Great service! Perfect location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Love this hotel! Has everything you need to make your stay in Prague perfect! Wonderful staff! Beautiful hotel!!
Genuine Expedia guest review
Other trip Feb 17, 2014
John and Gloria
US
5.0 / 5Outstanding
"Truly Palatial!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Huge suite...clean and comfortable. We will return!
Genuine Expedia guest review
Other trip Jan 1, 2014
Celeste
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent experience all the way around. The hotel is beautiful, very close to everything and the staff went out of their way to make us feel special.
Genuine Expedia guest review
Other trip Dec 18, 2013
John
US
4.0 / 5Excellent
"Close to Charles Bridge."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very centrally located close to everything you need while visiting Prague.
Genuine Expedia guest review
Other trip Oct 1, 2013
A Traveler
US
2.0 / 5Fair
"Just ok"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Great location but rooms were too old and outdated.
Genuine Hotels.com guest review
3 night romance trip Sep 25, 2013
A Traveler
US
4.0 / 5Excellent
"Good place, Hard to get to by car"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
This was a very nice hotel and we found ourselves wishing we had stayed longer. It is very difficult to get to by car and the staff was apathetic to that aspect, but generally overly attentive otherwise. Room service was tasty and arrived promptly. The breakfast buffet is over-priced for what is on offer, but the ambience in the restaurant was nice. Overall a positive experience.
Genuine Hotels.com guest review
1 night romance trip Sep 10, 2013
A Traveler
US
4.0 / 5Excellent
"Lovely hotel , wonderful location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The service was excellent from the moment of arrival to checkout. Our room was spacious and comfortable. The hotel restaurant was excellent. Eating in the courtyard on a beautiful summer night was a treat.
Genuine Expedia guest review
Other trip Aug 15, 2013
carol
US
5.0 / 5Outstanding
"Prime Location, yet cozy and private."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We loved our stay at Pachtuv Palace. We enjoyed the prime location by the river and in the heart of Prague's historical center, The privacy and quiet of its inner courtyard gave us some respite from the crowd and noise of Prague in July. The staff was courteous and attentive, the food excellent. They also decorated our room with rose petals and gave us a bottle of local champagne for our anniversary. We would definitely go back!
Genuine Expedia guest review
Other trip Jul 18, 2013
Stellina
US
5.0 / 5Outstanding
"Very close to Charles Bridge!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
cute little hotel by the beautiful Charles Bridge. Great staff and free upgrade to a junior suite. can't ask for anymore. will stay again!
Genuine Expedia guest review
Other trip Jul 9, 2013
Travel buff
US
5.0 / 5Outstanding
"Nice hotel close to the center"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Situated in the historical center. Appartments with the view to the Karl's bridge. Very friendly staff! Rooms really looks like rooms in the old castle, but with all modern facilities. Appartments has two WC! ;)
Genuine Expedia guest review
Other trip Jun 16, 2013
A Traveler
US
1.0 / 5Poor
"Poor"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Prague was in a state of emergency from the floods. There was no update on the website and we had to call internationally to check if the hotel was under water. We were told the day before that the hotel "would probably be ok the next day." Poor communication from the staff in a time when it was most crucial made us dislike this place.
Genuine Expedia guest review
Other trip Jun 15, 2013
A Traveler
US
3.0 / 5Good
"Horrible Bathroom, good room & location"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
I purchased a pre-paid, non-cancelable triple room (or suite) with a RIVER VIEW for approximately $560 per night. When we arrived they told us they had no rooms with a view and that we could have a large two bedroom suite instead. I tried to negotiate but to no avail. We marched up two flights of stairs to discover what some people might call "a room with character". It was ok. I never worry too much about the decor. I like a comfortable bed and a good bathroom. The bed was fine (though the pillows were foam and sort of hard but we requested softer foam pillows and they were much better). My issue was the bathroom. It was truly horrible. Bad lighting (very dark), a pedestal sink with little to no counter space, no hooks for shelves for our stuff (after all there were three of us). But the worst part was the lack of a shower curtain. It was impossible to take a shower without spraying water all over the entire bathroom (including the robe and towel you were hoping to use to dry off). Since the floor was obviously soaked on a regular basis - it had black spots of mold on it. YUK!!!! This hotel is in a good location but it is NOT a 5 star hotel (perhaps it is a 4 star) Book this hotel for the location or for the large suite rooms; however, I wouldn't book a pre-paid non-cancelable room here again and warn others of my misfortune. I had no bargaining power whatsoever......and was at their mercy. I'm not much of a complainer and travel a lot....this bathroom SUCKED!!!!!
Genuine Expedia guest review
Other trip Jun 6, 2013
lydjoseph
US
5.0 / 5Outstanding
"Great hotel in excellent location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel was by far the best we stayed in during our European trip !!! Excellent service..our attendant, Igor was very helpful getting us settled and Wendy, the concierge took every opportunity to insure our stay was pleasant. The room (404) was large, spotless, quiet and comfortable. We were lucky enough to have a balcony with table and chairs to enjoy our evening wine and morning coffee. The "old town" and Charles Bridge are within easy walking distance. The adjoining Amade Restaurant had great food at excellent prices. When we return to Prague we will most definitely stay at Pachtuv Palace !!!!
Genuine Hotels.com guest review
3 night romance trip May 18, 2013
Glynn and Donna
US
5.0 / 5Outstanding
"Great Location beautiful accommodation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I stayed in a Junior Suite at the Mamaison for my last night in Prague and it was fabulous. The location was divine, the room was outfitter with a massive kind sizzed bed, a living area, bar, and 1.5 baths and still had ample room to move around. The staff was well-mannered and prompt and quickly filled my every request (taxis, champagne service, etc.) This is definitely the place to stay for a special night in Prague
Genuine Expedia guest review
Other trip May 4, 2013
A Traveler
US
5.0 / 5Outstanding
"Best choice for Prague"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great hotel, great and helpful staff, clean room, gorgeous palace 3 minutes away from Charles Bridge and Old Town. What more could you want?
Genuine Expedia guest review
Other trip Apr 8, 2013
Adrian
US
5.0 / 5Outstanding
"fantastic!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Fantastic hotel helpful staff . Great location. Upgraded us to a suite that was amazing!
Genuine Expedia guest review
Other trip Apr 7, 2013
A Traveler
US
4.0 / 5Excellent
"Great service, cold room"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
My wife and I stayed in a deluxe suite for five nights. The view was five stars all the way. The staff was attentive and patient. Unfortunately, the room was just not up to snuff with the location and the service. The bathroom was a C- at best, and, worst of all, the radiator-style heater was not working in the bedroom (which was a major problem because it was below freezing the entire time we were there). I'd stay there again, but I'd have lower expectations.
Genuine Hotels.com guest review
5 night trip Mar 23, 2013
J.P.S.
US
5.0 / 5Outstanding
"Fantastic view and value with my winter rate"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Got an amazing winter rate that included an upgrade to a river view room. I found the deluxe suite to be extremely spacious and pleasing and the staff to be very attentive. The car service to the airport was excellent as well. I visit Prague ofter and I preferred this hotel and location to many of the others I have tried.
Genuine Expedia guest review
Other trip Mar 6, 2013
Greg
US
3.0 / 5Good
"A Room with a View...and Attitude."
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
Were it not for the location of this hotel, it would have been a genuine disappointment. Granted, the view from upgraded rooms is incredible- overlooking the Charles Bridge and up to the castle. Our room was a virtual apartment- a huge sitting room, a modest bedroom, bathroom and oddly, a separate room down a hall for the toilet. The major drawback, however, were the staff who while very formal, did not seem eager to inform or assist. The room was extremely hot and although we asked repeatedly to have the temperature lowered in the room, it remained set at the same temperature. My friend finally ended up sleeping on the couch with the windows open (in December!). On a number of occasions, the staff gave us information that was incorrect and only when we asked that it be checked or confirmed, was it corrected. We also overheard the concierge tell another guest who had asked about available concert tickets that there were none available when we had just booked tickets a few minutes earlier ourselves and had found many available. Our local Czech guide observed the same thing about the staff when she interacted with them. On the up side, there are many local bars and restaurants in the immediate area for both take out and eat in that offer a much better value than the hotel's breakfast which is comparatively very expensive. Reviews from guests who had stayed here earlier indicated that the staff then was very helpful, so perhaps there's been a recent change in personnel.
Genuine Expedia guest review
Other trip Dec 15, 2012
Petrus66
US
5.0 / 5Outstanding
"Highly recommend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Hotel Patchuv is wonderfully located in the old town of Prague. 100 yards to the St. Charles Bridge, maybe 1/4 mile to old town center and the Old Jewish Quarter. Everything within easy walking distance. Great staff, wonderful restaurant and superb service. Americans should be aware that the hotel has a big tub with essentially no shower curtain (short glass partition of about 18 inches which means standing right under the shower head if you don't want to drench the floor.) This is not a show-stopper- not a single hotel we stayed in eastern Europe had shower curtains- this was a step up since it had a tiny partition to keep all the water from going on the floor. I highly recommend the Patchuv.
Genuine Expedia guest review
Other trip Dec 1, 2012
A Traveler
US
4.0 / 5Excellent
"a nice place to visit"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
the hotel is in a perfect position for walking to all important and popular sights. the staff could not have been more polite and helpful. dining reservations and booking tours were done with ease. our room was slightly smaller than we normally see, but it was clean and tidy. breakfast in the restaraunt was very pleasant.
Genuine Expedia guest review
Other trip Nov 12, 2012
grandpa
US
4.0 / 5Excellent
"Great Location and Service"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel is in a great location and the staff was very friendly and very helpful. Our room was a Jr. Suite and it was very large with a small fridge and little cooktop even. We didn't really need all that space, but if you did it would be nice to have.
Genuine Hotels.com guest review
Romance trip Sep 19, 2012
A Traveler
US
5.0 / 5Outstanding
"An Oasis in the Middle of Prague"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was a wonderful property and we thoroughly enjoyed our stay. The staff was wonderfully helpful and eager to please.
Genuine Expedia guest review
Other trip Aug 30, 2012
Martin
US
5.0 / 5Outstanding
"Could not have been nicer"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The service was first-class and friendly, and the building and courtyards were beautiful. We got upgraded to a deluxe suite with a view of the river, which was enormous and very well appointed (although our friends were in a "junior" suite on an interior courtyard that was nearly as large). The location is in the heart of the tourist center of Prague (steps from the Charles Bridge) -- with all the advantages and disadvantages that that brings.
Genuine Hotels.com guest review
Trip with friends Jul 24, 2012
John
US
4.0 / 5Excellent
"Beauty and Clean"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
near city center, very convenience for transpotation, many tram station near by, very beatiful hotel and very clean and staff very helpfull.
Genuine Expedia guest review
Other trip Jul 17, 2012
jennifer
US
5.0 / 5Outstanding
"Mamaison Suite Hotel Pachtuv Palace is World Class"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Fantastic. Enormous enchanting suites. Intimate. Wonderful staff. Fantastic location.
Genuine Expedia guest review
Other trip Jul 4, 2012
A Traveler
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Great staff, Great location ( best location in Prague) Rooms are very big. Staff excellent, they go out of their way to help. I would definetly stay there again
Genuine Expedia guest review
Other trip Jun 7, 2012
Omar
US
5.0 / 5Outstanding
"Heavenly accommodations in Prague!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great location, wonderful staff and amazing room! One step into the lovely courtyard, you would think you were in the country at a lovely villa. Our room , a large suite overlooking the courtyard, was absolutely perfect! For the amount we paid, the most reasonable and delightful accommodation we have had in Europe. Happily, another quiet oasis in a busy, beautiful city.
Genuine Hotels.com guest review
Romance trip Jun 4, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"This could have been perfect"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    5.0
Positive things: + Very spacious room with nice furniture. + Excellent location Negative things: - Sticky (dirty) bathroom floor on both bathrooms - Old TVs with DVD player but no DVDs - Dusty floor (room was not properly vacuumed)
Genuine Hotels.com guest review
4 night romance trip Feb 4, 2015
A Traveler
IE
4.0 / 5Excellent
"Great location, very professional staff"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very pleasant staff and our stay. Will recommend to my friends. We ate at the hotel restaurant twice and it was lovely although pricing the 'full' buffet breakfast at 570czk is a bit excessive.
Genuine Hotels.com guest review
2 night romance trip Dec 18, 2014
A Traveler
GB
5.0 / 5Outstanding
"Fantastic Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful hotel staff all very helpful. Central to all you need to see around the Old Town. Highly recommend it/
Genuine Hotels.com guest review
3 night romance trip Dec 15, 2014
A Traveler
GB
5.0 / 5Outstanding
"Lovely location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We choose the hotel for our honeymoon and didn't regret it. Having been to Prague before we knew the Charles Bridge was a great location as its central to the old town AND the Christmas markets. Everything is just around the corner. The hotel itself was faultless and staff were helpful, courteous and friendly. Our room was kept in immaculate condition. Rather I should say rooms plural, because in addition to a spacious bedroom, we also had a separate lounge, shower and bathroom - wow! The building itself, the Pachtuv Palace is spectacular and grandiose and the hotel arranged some lovely touches, champagne in our room on arrival, chocolates on the bed. Perhaps a very slight downside, there was no bar in the hotel, maybe a quiet lounge bar would have been good. Location was great, check out the Ice bar across the road where you spend half an hour in a bar kept at minus 8 temperature - different!
Genuine Expedia guest review
Other trip Dec 13, 2014
Paul
GB
5.0 / 5Outstanding
"Superb location, hard to beat"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Located close to the Charles Bridge and ideal for all main tourist destinations. Fantastic room with views out over the river. Idyllic courtyard that would be fabulous to sit and pause in if the weather is warm. Superb restaurants close by offering a variety of foods and prices. Friendly helpful staff, large airy ornate rooms. Loved it!
Genuine Expedia guest review
Other trip Dec 2, 2014
Jon
GB
5.0 / 5Outstanding
"Excellent Hotel And Staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent Hotel In A Perfect Location, Very Friendly Staff, Very Good Value For Money And A Superb Wine And Cheese Board In The Restaurant Each Evening. I Will Be Back.
Genuine Hotels.com guest review
3 night romance trip Nov 27, 2014
Derek
GB
5.0 / 5Outstanding
"You Palace Awaits"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This place is AWESOME! Upscale service all the way, you felt like a millionaire without being one. Right on the Vtlava River and our suite had a view of Charles Bridge and Prague Castle. Couldn't ask for more!
Genuine Hotels.com guest review
4 night family trip Nov 8, 2014
pearl
AS
3.0 / 5Good
"Excellent location"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Beautiful hotel, problems with hot water. We had to wait a complete day for the problem to be solved and the attitude of the staff was not cool about it. Best location in Prague. We had a great time!
Genuine Hotels.com guest review
3 night romance trip Nov 3, 2014
Heleni
GB
5.0 / 5Outstanding
"Made turning 30 all the easier!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Fabulous hotel in the perfect location, room was enormous and absolutely spotless, staff were extremely pleasant and very helpful. Will be recommending to all!
Genuine Expedia guest review
Other trip Nov 2, 2014
Sarah
GB
4.0 / 5Excellent
"Bohemian Chic"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great location. Great staff. Only thing that dissapointed was the shower over the bath with no shower screen. Why, why, why? Surely more people want a shower than a bath? The room was lovely and large and would have benefited massively from a proper shower cubicle.
Genuine Hotels.com guest review
2 night romance trip Oct 26, 2014
A Traveler
GB
5.0 / 5Outstanding
"A good place with a good view."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
A good place with a good view. The only bad is the relatively high rent but it worths. It is a vintage hotel. Recommend for romantic stayers, not for business men.
Genuine Hotels.com guest review
3 night romance trip Sep 21, 2014
A Traveler
SG
5.0 / 5Outstanding
"good hotel with very helpful staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We were given a free upgrade to a Junior suite which was up on the 5th floor with beams. (The lift only goes to level 4 but we have no problem with one set of stairs). The view over the river to Charles bridge and the castle was great. The staff were very helpful and very pleasant at all times from our early check in to our late departure. They also gave us a map of Prague and marked places that we were interested in on it for us and booked tickets to a concert for us.
Genuine Expedia guest review
Other trip Sep 4, 2014
Kim
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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